Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Ease of Use"
5/5
What do you like best about ADP Comprehensive Services?

They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is easy to use. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

I have not found any dislikes at this time. Review collected by and hosted on G2.com.

Response from Rebecca Jordan of ADP Comprehensive Services

Thank you for sharing your positive experience with us! We’re delighted to hear that ADP is handling the day-to-day tasks with ease. Your feedback is greatly appreciated and inspires our team to continue providing outstanding service and support. We’re grateful for the opportunity to collaborate with you and appreciate the trust you place in us.

Thank you for choosing ADP. We look forward to continuing to support your success.

Ashley R.
AR
Ashley R.
Customer Sucess & HR Director
Small-Business (50 or fewer emp.)
"Seamless PEO with Stellar Support"
4/5
What do you like best about ADP Comprehensive Services?

I appreciate that ADP Comprehensive Services made it easy for employees to access the PEO system, and new hires did not have any issues learning the ropes. Also, ADP had great customer service whenever we had an issue, both for the employer and for employees. Additionally, having access to data allowed us to make actionable changes based on that data. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

Nothing comes to mind Review collected by and hosted on G2.com.

Response from Rebecca Jordan of ADP Comprehensive Services

Hi Ashley,

We’re so grateful for your amazing review! It’s partners like you that motivate us to provide excellent service every day.

Thank you for recognizing our efforts, and we look forward to continuing success together.

toni a.
TA
toni a.
Office Manager
Mid-Market (51-1000 emp.)
"Streamlined Payroll with Robust Support"
4/5
What do you like best about ADP Comprehensive Services?

I appreciate the automated payroll system from ADP Comprehensive Services, as it ensures effectiveness and streamlines day-to-day operations. I find the hands-on support especially valuable when last-minute issues arise, helping manage situations smoothly. The reporting and analytics tools are great for quickly accessing payroll reports, labor costs, and employee data. ADP also significantly improves our payroll process by enhancing accuracy and reducing risk. I value the combination of expert partnership, time-saving capabilities, and their dedication to client and employee support. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

Employee perks or benefits could use a revamp. Review collected by and hosted on G2.com.

Response from Rebecca Jordan of ADP Comprehensive Services

Hi Toni,

We appreciate your review which inspires us to delivery top-notch service. It is nice to hear ADP Comprehensive Services improves payroll accuracy, compliance, and time management.

And we are especially appreciative for you sharing your honest feedback - this is helpful to our team.

We are thankful for the partnership!

Mallory  W.
MW
Mallory W.
Executive Assistant Human Resources Coordinator
Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"A Trusted Partner That Reduces Administrative Stress"
4.5/5
What do you like best about ADP Comprehensive Services?

Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

It would be great to have a bank of resumes to search through for open positions. Review collected by and hosted on G2.com.

Response from Rebecca Jordan of ADP Comprehensive Services

Hi Mallory,

Thank you for sharing your wonderful experience with us! We’re delighted to hear that ADP helps streamline processes, reduction in admin stresses, and ensuring confidence.

Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership and your trust!

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"ADP Comp Services: A One-Stop Shop for Payroll and Benefits"
5/5
What do you like best about ADP Comprehensive Services?

ADP Comp Services is a one-stop shop for payroll and benefits services, and it’s especially beneficial for companies that want to outsource these functions. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

Now that our company is down to just 7 employees, it would be really helpful if ADP lowered our monthly cost. We’re still being billed the same amount as when we had 30+ employees, which doesn’t feel like it reflects our current size. Review collected by and hosted on G2.com.

Response from Rebecca Jordan of ADP Comprehensive Services

We appreciate your review! It is nice to hear the ADPs "one stop shop" is helpful to HR.

And we are especially appreciative for you sharing your honest feedback - this is helpful to our team.

We are thankful for the partnership!

NK
Nikolas K.
"User-Friendly and Reliable Payroll Solution"
5/5
What do you like best about ADP Comprehensive Services?

I use ADP Comprehensive Services for payroll information and W-2 documents, and I've been a user for five years. ADP was the first service offered to me, and I find it very user-friendly. It has greatly improved all facets of my work, particularly with payroll, onboarding, and W-2 generation. I really appreciate how readily available the information is and the frequent updates make it seamless. The bugs that had lagged ADP have been improved, and the user interface has improved dramatically. I like every facet of it currently and wouldn't change a thing. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

i love everything about the format Review collected by and hosted on G2.com.

Response from Rebecca Jordan of ADP Comprehensive Services

Thanks, Nikolas! Your kind words about ADP Comprehensive Services for payroll information and W-2 documents - this means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Big Comp Services Fan Here"
4.5/5
What do you like best about ADP Comprehensive Services?

I'm a Comp Services Payroll client and have been for about 5 years. I like not having to hire an FTE since with Comp Services, ADP becomes your payroll department. It takes so much off of me and my team and allowed us to concentrate on other more strategic things Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

Sometimes creating custom reports can be difficult. I'm not very good at that sort of thing so some of it is on me, but I wish they offered more user classes on reports. Review collected by and hosted on G2.com.

Lisa H.
LH
Lisa H.
"Efficient Payroll Management with Minor Marketing Discomfort"
4/5
What do you like best about ADP Comprehensive Services?

I find ADP Comprehensive Services helps me run payroll in an easy manner and keeps track of taxes and W-2s for all the employees. I really appreciate that it's an easy interface for me to put the information in for my employees and pull the reports down quickly. As a small business, I like having the 5 year history with them - the information I need from past payrolls and past tax information is readily available on the site. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

I would like for them to do less marketing of trying to get me to utilize their other services. Review collected by and hosted on G2.com.

Response from Rebecca Jordan of ADP Comprehensive Services

Hi Lisa,

We’re so grateful for your review about payroll management! It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continued success together.

CJ
Carla J.
Chief People Officer
Mid-Market (51-1000 emp.)
"Demand Quality Service"
4.5/5
What do you like best about ADP Comprehensive Services?

all the information is found on one system. I like that we are able to get reports to anything payroll and benefits at the click of a button. As well, I can finally get excellent services and some consistency with our payroll. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

I had to demand the service, but see that they are working now to ensure that their sevice team member provide outstanding services. I had a discrepancy with a team member, and wrote about this in the survey. I immediately received a call from a manager. This was something new, and i appreciated the call back and her feedback. Review collected by and hosted on G2.com.

KG
Kayla G.
Payroll and Human Resources Administrator
Small-Business (50 or fewer emp.)
"Great from the get go and keeps on improving!"
5/5
What do you like best about ADP Comprehensive Services?

Comp Services with ADP helps companies focus on their employees and customers rather than the little nitty gritty things that pile up behind the scenes. ADP cares about your business as much as you do and always has a resource or tool available to help. They are constantly improving and expanding to add new features and I've seen that the past 6 years. Customer Support is easily reachable with knowledgeable reps prepare to go the extra mile. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

No complaints on my end, anything I could say was an issue ADP was quick to address, provide a work around or a clear cut solution! Review collected by and hosted on G2.com.