--- title: ADP Comprehensive Services Reviews meta\_title: 'ADP Comprehensive Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how ADP Comprehensive Services works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 172 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### ADP Comprehensive Services Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **streamlined processes** of ADP Comprehensive Services, enjoying the efficiency of a unified HR and payroll system. [(38 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123951&qs=pros-and-cons#reviews) Users value the **ease of use** of ADP Comprehensive Services, appreciating its user-friendly interface and quick support. [(30 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268193&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of ADP Comprehensive Services, highlighting prompt responses and valuable expertise. [(29 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123906&qs=pros-and-cons#reviews) Users value the **expertise in payroll management** of ADP Comprehensive Services, enhancing efficiency and supporting HR functions effectively. [(26 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123956&qs=pros-and-cons#reviews) Users value the **user-friendly payroll features** of ADP, which enhance efficiency in managing payroll tasks and documents. [(25 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268279&qs=pros-and-cons#reviews) Users find the **missing features** of ADP Comprehensive Services frustrating, particularly regarding advanced applications and training capabilities. [(10 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123807&qs=pros-and-cons#reviews) Users find **poor customer support** frustrating, especially with long wait times and limited problem-solving capabilities from representatives. [(10 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123872&qs=pros-and-cons#reviews) Users face a **steep learning curve** with ADP, finding the platform overwhelming and not very intuitive for new tasks. [(9 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224570&qs=pros-and-cons#reviews) Users note a **steep learning curve** with ADP, citing gaps in training and support for new users. [(8 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224481&qs=pros-and-cons#reviews) Users find the **limited features** of ADP Comprehensive Services inadequate, leading to frustrations with the support process. [(8 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268834&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ADP Comprehensive Services ##### 1. Helpful Users appreciate the **streamlined processes** of ADP Comprehensive Services, enjoying the efficiency of a unified HR and payroll system. [ See 38 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123951&qs=pros-and-cons#reviews) See Related User Reviews NP Natalie P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Integration, Effective Support" What do you like about ADP Comprehensive Services? I like that ADP Comprehensive Services has uniformed deductions and processes. The benefits system being housed within the HR system is something our TI Taylor I. Mid-Market (51-1000 emp.) 5.0/5 "Effortless HR Management with Unmatched Support" What do you like about ADP Comprehensive Services? I love the turn-key experience that ADP Comprehensive Services provides by handling all our HR services and administrative tasks. It lightens our HR D ##### 2. Ease of Use Users value the **ease of use** of ADP Comprehensive Services, appreciating its user-friendly interface and quick support. [ See 30 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268193&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use" What do you like about ADP Comprehensive Services? They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ##### 3. Customer Support Users praise the **excellent customer support** of ADP Comprehensive Services, highlighting prompt responses and valuable expertise. [ See 29 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123906&qs=pros-and-cons#reviews) See Related User Reviews NP Natalie P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Integration, Effective Support" What do you like about ADP Comprehensive Services? I like that ADP Comprehensive Services has uniformed deductions and processes. The benefits system being housed within the HR system is something our DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ##### 4. Payroll Management Users value the **expertise in payroll management** of ADP Comprehensive Services, enhancing efficiency and supporting HR functions effectively. [ See 26 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123956&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use" What do you like about ADP Comprehensive Services? They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ##### 5. Payroll Ease Users value the **user-friendly payroll features** of ADP, which enhance efficiency in managing payroll tasks and documents. [ See 25 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268279&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use" What do you like about ADP Comprehensive Services? They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ### 5 Cons or Disadvantages of ADP Comprehensive Services ##### 1. Missing Features Users find the **missing features** of ADP Comprehensive Services frustrating, particularly regarding advanced applications and training capabilities. [ See 10 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123807&qs=pros-and-cons#reviews) See Related User Reviews DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I don't like when cases are closed before a solution is made. The support team kept closing a labor law poster case before it was resolved, which forc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use with Outstanding Implementation Support" What do you dislike about ADP Comprehensive Services? Customer support process can be laborious; applications are not as advanced as other products ##### 2. Poor Customer Support Users find **poor customer support** frustrating, especially with long wait times and limited problem-solving capabilities from representatives. [ See 10 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123872&qs=pros-and-cons#reviews) See Related User Reviews DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I don't like when cases are closed before a solution is made. The support team kept closing a labor law poster case before it was resolved, which forc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 3.0/5 "All-in-One Solution with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I would make support chat easier to use. Right now, they call or use a 'secure portal' to chat with me, then often close the ticket before I even have ##### 3. Steep Learning Curve Users face a **steep learning curve** with ADP, finding the platform overwhelming and not very intuitive for new tasks. [ See 9 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224570&qs=pros-and-cons#reviews) See Related User Reviews TI Taylor I. Mid-Market (51-1000 emp.) 5.0/5 "Effortless HR Management with Unmatched Support" What do you dislike about ADP Comprehensive Services? More communications about system upgrades/changes so that practitioners are more prepared for these changes. The look and feel of the recruitment port ![Piper J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper J.") PJ Piper J. Small-Business (50 or fewer emp.) 4.5/5 "Quick, Direct Assistance Every Time" What do you dislike about ADP Comprehensive Services? Being new to ADP it is sometimes hard to figure out exactly what is needed, where to go and the correct questions to ask. ##### 4. Learning Curve Users note a **steep learning curve** with ADP, citing gaps in training and support for new users. [ See 8 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224481&qs=pros-and-cons#reviews) See Related User Reviews ![Piper J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper J.") PJ Piper J. Small-Business (50 or fewer emp.) 4.5/5 "Quick, Direct Assistance Every Time" What do you dislike about ADP Comprehensive Services? Being new to ADP it is sometimes hard to figure out exactly what is needed, where to go and the correct questions to ask. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Big Comp Services Fan Here" What do you dislike about ADP Comprehensive Services? Sometimes creating custom reports can be difficult. I'm not very good at that sort of thing so some of it is on me, but I wish they offered more user ##### 5. Limited Features Users find the **limited features** of ADP Comprehensive Services inadequate, leading to frustrations with the support process. [ See 8 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268834&qs=pros-and-cons#reviews) See Related User Reviews DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I don't like when cases are closed before a solution is made. The support team kept closing a labor law poster case before it was resolved, which forc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use with Outstanding Implementation Support" What do you dislike about ADP Comprehensive Services? Customer support process can be laborious; applications are not as advanced as other products ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 9/12/2023 "Ease of Use" 5/5 What do you like best about ADP Comprehensive Services? They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is easy to use. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? I have not found any dislikes at this time. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? We use ADP Comp Services for Payroll and Garnishment Processing. They handle the day to day tasks of enterning new garnishments and sending the payments to the Payees. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-8597174/official_response/edit) Thank you for sharing your positive experience with us! We’re delighted to hear that ADP is handling the day-to-day tasks with ease. Your feedback is greatly appreciated and inspires our team to continue providing outstanding service and support. We’re grateful for the opportunity to collaborate with you and appreciate the trust you place in us. Thank you for choosing ADP. We look forward to continuing to support your success. 7/27/2026 Current UserValidated ReviewerIncentivizedSource: Organic ![Ashley R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley R.") AR Ashley R. Customer Sucess & HR Director Small-Business (50 or fewer emp.) 4/28/2026 "Seamless PEO with Stellar Support" 4/5 What do you like best about ADP Comprehensive Services? I appreciate that ADP Comprehensive Services made it easy for employees to access the PEO system, and new hires did not have any issues learning the ropes. Also, ADP had great customer service whenever we had an issue, both for the employer and for employees. Additionally, having access to data allowed us to make actionable changes based on that data. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? Nothing comes to mind Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? I use ADP Comprehensive Services to track employee benefits and payments and manage our employee database effectively. It provides good data for onboarding and demographic tracking, simplifying the employee access process. It also delivers great customer service, benefiting both employers and employees. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12708165/official_response/edit) Hi Ashley, We’re so grateful for your amazing review! It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continuing success together. Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![toni a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "toni a.") TA toni a. Office Manager Mid-Market (51-1000 emp.) 3/26/2026 "Streamlined Payroll with Robust Support" 4/5 What do you like best about ADP Comprehensive Services? I appreciate the automated payroll system from ADP Comprehensive Services, as it ensures effectiveness and streamlines day-to-day operations. I find the hands-on support especially valuable when last-minute issues arise, helping manage situations smoothly. The reporting and analytics tools are great for quickly accessing payroll reports, labor costs, and employee data. ADP also significantly improves our payroll process by enhancing accuracy and reducing risk. I value the combination of expert partnership, time-saving capabilities, and their dedication to client and employee support. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? Employee perks or benefits could use a revamp. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services improves payroll accuracy, compliance, and time management, reducing risk and enhancing operations. Its automated payroll system, hands-on support, and analytics streamline processes and save time. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12549293/official_response/edit) Hi Toni, We appreciate your review which inspires us to delivery top-notch service. It is nice to hear ADP Comprehensive Services improves payroll accuracy, compliance, and time management. And we are especially appreciative for you sharing your honest feedback - this is helpful to our team. We are thankful for the partnership! Validated ReviewerIncentivizedSource: G2 invite ![Mallory W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mallory W.") MW Mallory W. Executive Assistant Human Resources Coordinator Business Supplies and Equipment Mid-Market (51-1000 emp.) 4/16/2026 "A Trusted Partner That Reduces Administrative Stress" 4.5/5 What do you like best about ADP Comprehensive Services? Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? It would be great to have a bank of resumes to search through for open positions. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP’s Comprehensive Services has been a valuable partner for our team, providing reliable support, knowledgeable guidance, and responsive service. Having a trusted resource to turn to has made a noticeable difference in our day‑to‑day operations. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12640170/official_response/edit) Hi Mallory, Thank you for sharing your wonderful experience with us! We’re delighted to hear that ADP helps streamline processes, reduction in admin stresses, and ensuring confidence. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership and your trust! Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/6/2026 "ADP Comp Services: A One-Stop Shop for Payroll and Benefits" 5/5 What do you like best about ADP Comprehensive Services? ADP Comp Services is a one-stop shop for payroll and benefits services, and it’s especially beneficial for companies that want to outsource these functions. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? Now that our company is down to just 7 employees, it would be really helpful if ADP lowered our monthly cost. We’re still being billed the same amount as when we had 30+ employees, which doesn’t feel like it reflects our current size. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP has been very valuable for handling all of our tax filings, including monthly, quarterly, and annual requirements. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13220294/official_response/edit) We appreciate your review! It is nice to hear the ADPs "one stop shop" is helpful to HR. And we are especially appreciative for you sharing your honest feedback - this is helpful to our team. We are thankful for the partnership! Validated ReviewerIncentivizedSource: Seller invite NK Nikolas K. 1/16/2026 "User-Friendly and Reliable Payroll Solution" 5/5 What do you like best about ADP Comprehensive Services? I use ADP Comprehensive Services for payroll information and W-2 documents, and I've been a user for five years. ADP was the first service offered to me, and I find it very user-friendly. It has greatly improved all facets of my work, particularly with payroll, onboarding, and W-2 generation. I really appreciate how readily available the information is and the frequent updates make it seamless. The bugs that had lagged ADP have been improved, and the user interface has improved dramatically. I like every facet of it currently and wouldn't change a thing. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? i love everything about the format Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? I use ADP Comprehensive Services for payroll, onboarding, and W-2 documents. It makes information readily available and updates frequently to enhance user experience. It has greatly improved all facets of my work, especially with an improved user interface and fewer bugs. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12225037/official_response/edit) Thanks, Nikolas! Your kind words about ADP Comprehensive Services for payroll information and W-2 documents - this means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 12/19/2025 "Big Comp Services Fan Here" 4.5/5 What do you like best about ADP Comprehensive Services? I'm a Comp Services Payroll client and have been for about 5 years. I like not having to hire an FTE since with Comp Services, ADP becomes your payroll department. It takes so much off of me and my team and allowed us to concentrate on other more strategic things Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? Sometimes creating custom reports can be difficult. I'm not very good at that sort of thing so some of it is on me, but I wish they offered more user classes on reports. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? It takes the vast majority of payroll and compliance tasks off of me and my team. Also the integration of all the different modules makes data more easily accessible and useful not only for HR but for the employees too. ADP isn't perfect or the best in every module, but when you put it all together it's the best for us and I don't think there's any other company out there that can give us the level of technology and service that they give us. Review collected by and hosted on G2.com. Show More 12/24/2025 Current UserValidated ReviewerSource: Organic ![Lisa H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa H.") LH Lisa H. 2/2/2026 "Efficient Payroll Management with Minor Marketing Discomfort" 4/5 What do you like best about ADP Comprehensive Services? I find ADP Comprehensive Services helps me run payroll in an easy manner and keeps track of taxes and W-2s for all the employees. I really appreciate that it's an easy interface for me to put the information in for my employees and pull the reports down quickly. As a small business, I like having the 5 year history with them - the information I need from past payrolls and past tax information is readily available on the site. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? I would like for them to do less marketing of trying to get me to utilize their other services. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? I use ADP Comprehensive Services to easily run payroll and keep track of taxes and W-2s for employees. Its easy interface lets me input employee information, pull reports, and complete payroll quickly. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12298110/official_response/edit) Hi Lisa, We’re so grateful for your review about payroll management! It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continued success together. Validated ReviewerSource: Organic CJ Carla J. Chief People Officer Mid-Market (51-1000 emp.) 9/25/2025 "Demand Quality Service" 4.5/5 What do you like best about ADP Comprehensive Services? all the information is found on one system. I like that we are able to get reports to anything payroll and benefits at the click of a button. As well, I can finally get excellent services and some consistency with our payroll. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? I had to demand the service, but see that they are working now to ensure that their sevice team member provide outstanding services. I had a discrepancy with a team member, and wrote about this in the survey. I immediately received a call from a manager. This was something new, and i appreciated the call back and her feedback. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP is currently providing solutions our agency for comprehensive payroll services & HR services for our agency. Due to the complexity of our account, we a need a comprehensive payroll vendor. I was well aware that whoever was our payroll vendor would need to be a top notch payroll organization who can pivot to handle the complexities of our payroll. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KG Kayla G. Payroll and Human Resources Administrator Small-Business (50 or fewer emp.) 9/17/2025 "Great from the get go and keeps on improving!" 5/5 What do you like best about ADP Comprehensive Services? Comp Services with ADP helps companies focus on their employees and customers rather than the little nitty gritty things that pile up behind the scenes. ADP cares about your business as much as you do and always has a resource or tool available to help. They are constantly improving and expanding to add new features and I've seen that the past 6 years. Customer Support is easily reachable with knowledgeable reps prepare to go the extra mile. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? No complaints on my end, anything I could say was an issue ADP was quick to address, provide a work around or a clear cut solution! Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? As an HR and Payroll department of one, I don't feel like a "one" since I have all of ADP to back me up. Whether it's help making a custom report that saves me hours of work, help with a one off issue, to bounce a new HR PTO policy off of, ADP is there. Review collected by and hosted on G2.com. 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