--- title: ADP Comprehensive Services Reviews meta\_title: 'ADP Comprehensive Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how ADP Comprehensive Services works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 172 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### ADP Comprehensive Services Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **streamlined processes** of ADP Comprehensive Services, enjoying the efficiency of a unified HR and payroll system. [(38 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123951&qs=pros-and-cons#reviews) Users value the **ease of use** of ADP Comprehensive Services, appreciating its user-friendly interface and quick support. [(30 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268193&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of ADP Comprehensive Services, highlighting prompt responses and valuable expertise. [(29 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123906&qs=pros-and-cons#reviews) Users value the **expertise in payroll management** of ADP Comprehensive Services, enhancing efficiency and supporting HR functions effectively. [(26 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123956&qs=pros-and-cons#reviews) Users value the **user-friendly payroll features** of ADP, which enhance efficiency in managing payroll tasks and documents. [(25 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268279&qs=pros-and-cons#reviews) Users find the **missing features** of ADP Comprehensive Services frustrating, particularly regarding advanced applications and training capabilities. [(10 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123807&qs=pros-and-cons#reviews) Users find **poor customer support** frustrating, especially with long wait times and limited problem-solving capabilities from representatives. [(10 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123872&qs=pros-and-cons#reviews) Users face a **steep learning curve** with ADP, finding the platform overwhelming and not very intuitive for new tasks. [(9 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224570&qs=pros-and-cons#reviews) Users note a **steep learning curve** with ADP, citing gaps in training and support for new users. [(8 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224481&qs=pros-and-cons#reviews) Users find the **limited features** of ADP Comprehensive Services inadequate, leading to frustrations with the support process. [(8 mentions)](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268834&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ADP Comprehensive Services ##### 1. Helpful Users appreciate the **streamlined processes** of ADP Comprehensive Services, enjoying the efficiency of a unified HR and payroll system. [ See 38 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123951&qs=pros-and-cons#reviews) See Related User Reviews NP Natalie P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Integration, Effective Support" What do you like about ADP Comprehensive Services? I like that ADP Comprehensive Services has uniformed deductions and processes. The benefits system being housed within the HR system is something our TI Taylor I. Mid-Market (51-1000 emp.) 5.0/5 "Effortless HR Management with Unmatched Support" What do you like about ADP Comprehensive Services? I love the turn-key experience that ADP Comprehensive Services provides by handling all our HR services and administrative tasks. It lightens our HR D ##### 2. Ease of Use Users value the **ease of use** of ADP Comprehensive Services, appreciating its user-friendly interface and quick support. [ See 30 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268193&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use" What do you like about ADP Comprehensive Services? They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ##### 3. Customer Support Users praise the **excellent customer support** of ADP Comprehensive Services, highlighting prompt responses and valuable expertise. [ See 29 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123906&qs=pros-and-cons#reviews) See Related User Reviews NP Natalie P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Integration, Effective Support" What do you like about ADP Comprehensive Services? I like that ADP Comprehensive Services has uniformed deductions and processes. The benefits system being housed within the HR system is something our DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ##### 4. Payroll Management Users value the **expertise in payroll management** of ADP Comprehensive Services, enhancing efficiency and supporting HR functions effectively. [ See 26 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123956&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use" What do you like about ADP Comprehensive Services? They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ##### 5. Payroll Ease Users value the **user-friendly payroll features** of ADP, which enhance efficiency in managing payroll tasks and documents. [ See 25 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268279&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use" What do you like about ADP Comprehensive Services? They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you like about ADP Comprehensive Services? I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team ### 5 Cons or Disadvantages of ADP Comprehensive Services ##### 1. Missing Features Users find the **missing features** of ADP Comprehensive Services frustrating, particularly regarding advanced applications and training capabilities. [ See 10 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123807&qs=pros-and-cons#reviews) See Related User Reviews DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I don't like when cases are closed before a solution is made. The support team kept closing a labor law poster case before it was resolved, which forc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use with Outstanding Implementation Support" What do you dislike about ADP Comprehensive Services? Customer support process can be laborious; applications are not as advanced as other products ##### 2. Poor Customer Support Users find **poor customer support** frustrating, especially with long wait times and limited problem-solving capabilities from representatives. [ See 10 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2123872&qs=pros-and-cons#reviews) See Related User Reviews DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I don't like when cases are closed before a solution is made. The support team kept closing a labor law poster case before it was resolved, which forc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 3.0/5 "All-in-One Solution with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I would make support chat easier to use. Right now, they call or use a 'secure portal' to chat with me, then often close the ticket before I even have ##### 3. Steep Learning Curve Users face a **steep learning curve** with ADP, finding the platform overwhelming and not very intuitive for new tasks. [ See 9 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224570&qs=pros-and-cons#reviews) See Related User Reviews TI Taylor I. Mid-Market (51-1000 emp.) 5.0/5 "Effortless HR Management with Unmatched Support" What do you dislike about ADP Comprehensive Services? More communications about system upgrades/changes so that practitioners are more prepared for these changes. The look and feel of the recruitment port ![Piper J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper J.") PJ Piper J. Small-Business (50 or fewer emp.) 4.5/5 "Quick, Direct Assistance Every Time" What do you dislike about ADP Comprehensive Services? Being new to ADP it is sometimes hard to figure out exactly what is needed, where to go and the correct questions to ask. ##### 4. Learning Curve Users note a **steep learning curve** with ADP, citing gaps in training and support for new users. [ See 8 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2224481&qs=pros-and-cons#reviews) See Related User Reviews ![Piper J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper J.") PJ Piper J. Small-Business (50 or fewer emp.) 4.5/5 "Quick, Direct Assistance Every Time" What do you dislike about ADP Comprehensive Services? Being new to ADP it is sometimes hard to figure out exactly what is needed, where to go and the correct questions to ask. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Big Comp Services Fan Here" What do you dislike about ADP Comprehensive Services? Sometimes creating custom reports can be difficult. I'm not very good at that sort of thing so some of it is on me, but I wish they offered more user ##### 5. Limited Features Users find the **limited features** of ADP Comprehensive Services inadequate, leading to frustrations with the support process. [ See 8 mentions ](https://www.g2.com/products/adp-comprehensive-services/reviews?filters%5Bsentiment_snippet%5D=2268834&qs=pros-and-cons#reviews) See Related User Reviews DM Danielle M. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined HR and Payroll with Room for Support Improvement" What do you dislike about ADP Comprehensive Services? I don't like when cases are closed before a solution is made. The support team kept closing a labor law poster case before it was resolved, which forc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use with Outstanding Implementation Support" What do you dislike about ADP Comprehensive Services? Customer support process can be laborious; applications are not as advanced as other products ![Sandie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandie K.") SK Sandie K. Mid-Market (51-1000 emp.) 6/24/2026 "Streamlined Payroll Management with Stellar Support" 4/5 What do you like best about ADP Comprehensive Services? I appreciate how ADP Comprehensive Services has helped us streamline our payroll process and improve our local and state tax obligations. It's really helped shorten the amount of time it takes to produce payroll. Having training as well as OSHA support is an added value that was very helpful as we moved forward. My comprehensive services representative has been wonderful in keeping us up-to-date with what needed to be done, and she's been the brightest light in our relations with ADP. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? I think I would offer more levels of comprehensive services so that if you aren't using one aspect of the system you could leave it out without having to pay for it. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services helps streamline our payroll and improves local and state tax obligations, reducing the time to produce payroll. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13022262/official_response/edit) Thank you, Sandie, for taking the time to leave a positive review! We’re happy to hear that you are having a great experience with streamlining payroll processes and improving tax obligations. We also appreciate the honest feedback, which is invaluable, so thank you for sharing your story. Validated ReviewerIncentivizedSource: Organic ![JAnmetra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JAnmetra W.") JW JAnmetra W. practice administrator/entrepreuner Small-Business (50 or fewer emp.) 4/28/2026 "Efficient but Needs App Improvement" 3.5/5 What do you like best about ADP Comprehensive Services? I like that ADP Comprehensive Services makes it easy for me to manage payroll and HR functions by keeping all our HR documents in one place, allowing my staff to remotely check-in through an app. I appreciate being able to change, check, and process payroll from one location without using multiple systems. Another thing I like is that when I talked to Chad at ADP, it's actually a person answering my questions quickly. I also like the ease of using the system overall, which encourages me to continue using and expanding our services with them. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? I have to manually fix issues because the app crashes every single day, which makes it difficult for employees to clock in and out. Also, not having a specific person assigned to our account to speak with is a downside. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services simplifies my payroll processing and centralizes HR documents, allowing my staff to check in remotely using the app and manage everything in one place. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12705710/official_response/edit) Hi Janmetra, Your review is much appreciated! We’re so glad that you are enjoying the efficiency of managing payroll and HR functions. And the honesty is very important to us and will assist our team. Thank you for your kind words, and we can’t wait to continue to partner for success. Validated ReviewerIncentivizedSource: G2 invite NP Natalie P. HR Specialist Enterprise (\> 1000 emp.) 2/12/2025 "Streamlined Integration, Effective Support" 4/5 What do you like best about ADP Comprehensive Services? I like that ADP Comprehensive Services has uniformed deductions and processes. The benefits system being housed within the HR system is something our last provider didn't have, and it's a feature I appreciate. I find the knowledge base to be valuable, and the emails informing me when things change are helpful. I also appreciate the support teams who excel in their areas of expertise. I like that the system information is housed on one platform together, streamlining processes. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? I would change the tax system so that your uploads would go to one person directly instead of an unnamed individual. Review collected by and hosted on G2.com. Recommendations to others considering ADP Comprehensive Services: If you’re looking for a reliable and comprehensive payroll and HR solution, I highly recommend ADP. Their platform offers a full suite of services, including payroll processing, tax compliance, benefits administration, and workforce management. The automation features help reduce manual errors, ensuring accurate and timely payroll while keeping businesses compliant with tax regulations. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services helps me with uniformed deductions and processes. The benefits system is integrated with the HR system, which streamlines processes by housing all system information on one platform. I appreciate their knowledge base, timely email updates, and support teams' expertise. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-10830114/official_response/edit) Thanks, Natalie! Your kind words about ADPs streamlined integration plus the effective support means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. 4/23/2026 Validated ReviewerIncentivizedSource: Seller invite ![Jackie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie E.") JE Jackie E. Mid-Market (51-1000 emp.) 4/22/2026 "User-Friendly with Custom Reporting Efficiency" 4/5 What do you like best about ADP Comprehensive Services? I find ADP Comprehensive Services to be more user-friendly and comprehensive compared to previous solutions. The payroll feature helps me accurately report to government and state tax agencies on time. I appreciate the custom reporting as it allows me to address queries specific to each of our companies. The HR portion, including onboarding and terminating employees, creates efficiencies that save us time. Open enrollment is also a standout feature. Additionally, the general ledger feature is beneficial since different companies have unique general ledger structures. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? Maybe more one-on-one help when something doesn't work the appropriate way. Cross training between departments so we're not being transferred all the time from one dept to another. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services helps me accurately report payroll to tax agencies and creates custom reports for our needs. It's user-friendly for HR tasks like onboarding and terminating employees, saving us time. Their custom reporting and GL functionalities are really beneficial. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12672519/official_response/edit) Hi Jackie, We appreciate your review which inspires us to deliver top-notch service. It is nice to hear ADP Comprehensive Services is user-friendly and is meeting your needs. And we are especially appreciative for you sharing your honest feedback - this is helpful to our team. We are thankful for the partnership! Validated ReviewerIncentivizedSource: Seller invite ![Linda J. L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Linda J. L.") LL Linda J. L. Hr Admin Mid-Market (51-1000 emp.) 8/1/2024 "Trusted Partner for Payroll and Compliance Excellence" 5/5 What do you like best about ADP Comprehensive Services? I have a lot of appreciation for the online support and designated team with ADP Comprehensive Services, as they help me stay updated with new tax laws and 401k rulings without stressing. My business partner keeps me informed about the latest legislation and rulings, which is extremely helpful. I find the online support through the portal especially useful when I can't wait on a phone call, as concerns are typically solved promptly. The service has a calendar setup for deadlines related to the 401k integration, and the payroll runs smoothly. Plus, the business partner keeps us updated with compliance changes. ADP has been more than just a payroll company, growing significantly throughout my career. I’m very comfortable with their products. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? They changed the design of the software where the print is a bit too small to read at times. Plus it's all in blue. They used to have subject areas in color for easier navigation. The print was a bit larger and the tabs were color coordinated. I know with updates they need to squeeze so much detail into the software. Review collected by and hosted on G2.com. Recommendations to others considering ADP Comprehensive Services: If you have a multi State payroll, I definately recommend having ADP prepare and file taxes for you. They are very efficient with their 401k product which blends into Work Force Now. I always recommend for any potential new clients to obtain a higher level of service so that they will have the support needed to stay compliant with this ever changing world. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? I rely on ADP Comprehensive Services for payroll, 401k management, compliance, and staying informed on tax law changes, which prevents me from handling it all alone. The online support and designated team offer peace of mind, resolving issues quickly and keeping compliance on point. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-9950459/official_response/edit) Hi Linda, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you find value for ADPs online support and having a designated team. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! 4/9/2026 Validated ReviewerIncentivizedSource: Seller invite SH Summer H. Credentialing Specialist Mid-Market (51-1000 emp.) 4/17/2026 "Well-Organized Website That’s Easy to Learn and Use" 5/5 What do you like best about ADP Comprehensive Services? The website is well organized and easy to learn how to use. The design is nicely laid out, clear, and easy to read, which makes it simple to navigate and work with. The pricing is reasonable and well marketed. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? The website doesn’t always do what we need it to do, and it doesn’t consistently provide the specific metrics we rely on every day. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services is helping our organization with keeping organized. It benefits the company because of the amount of time it cuts from us having to do extra work. The onboarding support is extremely helpful and easy to access. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12648018/official_response/edit) Hi Summer, Thank you for sharing your wonderful experience with us! We’re delighted to hear that the website is well-organized and easy to use. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! 4/21/2026 Current UserValidated ReviewerSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 5/7/2026 "Streamlined HR, Payroll, and Year-End Tax Reporting with ADP Comprehensive Services" 4/5 What do you like best about ADP Comprehensive Services? ADP Comprehensive Services makes it easier to manage both HR and Payroll functions together. I appreciate the hassle-free year-end functions that allow me to report W2s properly and effectively. I also appreciate the tax sections. Once set up, ADP handles it all and it eliminate a task for me to do. Lastly, I appreciate having the 401k specially calculated by ADP to eliminate errors and make the process more streamline. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? While we have a whole team dedicated to our company, it can be hard to reach them since most conversation is completed through support tickets. In time crucial moments, I would rather have a direct email or phone number specifically to my assigned team to get things done faster. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services has helped our onboarding process tremendously. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12773038/official_response/edit) Thank you for sharing your wonderful experience with us! We’re delighted to hear that you're enjoying ADP's streamlined functionality. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! Current UserValidated ReviewerIncentivizedSource: Organic KG Kayla G. Payroll and HR Admin Small-Business (50 or fewer emp.) 12/20/2023 "Like Having Your Own Avenger Squad" 5/5 What do you like best about ADP Comprehensive Services? Dedicated support team to handle your issues and the ability to call in for on demand assistance. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? The cost can be pricey when you have a smaller headcount however you do get your "bang for your buck" with the services they offer, Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services truly puts your businesses best interests first. They are consistently rolling out new features, add ons, tweaks, etc. big and small to keep improving their product. With Comprehensive Services you have access to experts in HR, Open Enrollment, Payroll, Report, Tax Jurisidctions, etc. Instead of having multiple people in indiviual roles you can have a smaller headcount very reasonably manage these functions. In a way, ADP is part of your headcount. Hours are cut down from routine HR and payroll functions with their help. ADP's portal is very easy to use and very user friendly especially with the My Life Advisors there to assist. Review collected by and hosted on G2.com. Show More 12/21/2025 Current UserValidated ReviewerIncentivizedSource: Organic JS Julie S. Lead Nurse Enterprise (\> 1000 emp.) 8/10/2026 "All Our HR Needs in One Place with ADP Comprehensive Services" 4/5 What do you like best about ADP Comprehensive Services? We love having all of our different needs filled in one location. It's so much nicer not having to switch into different company websites to accomplish different things. One location and we are done! Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? We don't really see any issues with the ADP Comprehensive Services. Compared to our old methods, this is brilliant! Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? We had a lot of scattered items before. Now everything is concise and easily located. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Valentina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina S.") VS Valentina S. HR Manager Small-Business (50 or fewer emp.) 4/30/2026 "Effortless Hiring and Setup with ADP" 4.5/5 What do you like best about ADP Comprehensive Services? I appreciate that ADP Comprehensive Services is simple to use and easier to teach. It gives me more options or things I can utilize for the business. I like that I receive free resumes, which saves us a lot of money. It's easy to get people set up, making things way quicker. ADP seems better overall because it has more tools than our previous provider. Review collected by and hosted on G2.com. What do you dislike about ADP Comprehensive Services? I wanted more recruiting tools, as well as any type of fast tracking. Also, I wanted a geolocation. That's something that they don't necessarily have yet. Review collected by and hosted on G2.com. What problems is ADP Comprehensive Services solving and how is that benefiting you? ADP Comprehensive Services is simple to use, easier to teach, provides more business options, and includes free resumes, saving money and speeding up processes. Review collected by and hosted on G2.com. Show More Response from Rebecca Jordan of ADP Comprehensive Services [Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12725078/official_response/edit) Hi Valentina, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you appreciate the ease of use. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! 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