Mark H
Director of Compensation, Benefits & HRIS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We hired ADP for Payroll, Tax Services, HR, Benefits, Analytics and Benchmark Tool. Our goal was to have an integrated solution that maximized our compliance reporting to federal, state and local governments. Review collected by and hosted on G2.com.
What do you like best?
The upsides to ADP Comprehensive Services is a dedicated support team with a Relationship Account Manager. Additionally, the Comprehensive Services' Employee Service Center provides immediate support when our dedicated team is not available. Comprehensive Services offers integrated solution for Payroll, Benefits and HR Services. We really appreciate the confidence in the ADP Compliance Team to keep us up to date in our compliance reporting to federal, state and local jurisdictions. Review collected by and hosted on G2.com.
ADP Comprehensive Services Reviews
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G2 User in Wholesale
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
I have been using Comprehensive Services for almost a year now. We utilize payroll, benefits and the HR feature.
I have never been happier! I feel as though ADP has my back. It has taken a load of work off of me from processing payroll to the Onboarding feature which is all done electronically now. I have a couple of more features to really dig into-ADP Cloud and Data Analytics. Even the Recruitment feature has made things so much easier for me. The Benefits carrier connection made a world of difference, especially at open enrollment time, saving me countless hours.
Everyone assigned to me at ADP, my team, are wonderful and very responsive as well.
I would never go back to the way it was before with me doing everything by myself and feeling so much on my own. I can not recommend it enough! Review collected by and hosted on G2.com.
What do you like best?
Feeling as though I am not alone with all the compliance issues anymore. Review collected by and hosted on G2.com.
MM
Manager/Operations in Medical Devices
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
Save your money, hire someone with payroll expertise on your own and a processor as back up. ADP "experts" are anything but. This services has not freed up my time or relieved any stress for me at all. Review collected by and hosted on G2.com.
What do you like best?
Nothing, can't wait to be done with them. Review collected by and hosted on G2.com.
Jessica S
Director of Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
When we first onboarded with ADP 4 years ago, we were simply just looking for a better payroll and benefits platform. What we got was much, much more. Our goals were originally to find a comprehensive payroll and benefits platform. ADP continues to add value and services to the Comprehensive Services package. Everything is user-friendly (for the most part) and designed to enhance both employer and employee experience. Recent additions like Data Cloud analytics, PayScale salary comparisons, and compliance training through Skillsoft have been great adds that provide a lot of value. We are able to better analyze our data, train our employees, and make our business better. Review collected by and hosted on G2.com.
What do you like best?
Since adding ADP 4 years ago, we continue to be impressed that ADP employs very knowledgeable professionals. They stay on top of compliance issues - being a human Resources department of one, this is critical for our company. Their WorkforceNow platform is easy to use and program, and their services in Comp Services are growing rapidly. I like that our company was part of a beta testing group for Rave Rewards, an employee engagement, recognition, and reward platform that will be rolled out to Comp Services member soon. We love being a part of ADP's growing suite of offerings. Review collected by and hosted on G2.com.
Alan R
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
TC
Team Member in Chemicals
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
We use ADP Comprehensive Services to process our payroll, manage our global HRIS data, and manage our domestic benefit offerings. Review collected by and hosted on G2.com.
What do you like best?
It is great having a designated contact within ADP that we know will be able to get in touch with, and because they've been working with our team for a while, they're familiar with our business and the specific setup of our system. Review collected by and hosted on G2.com.
ER
Executive Sponsor in Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:
The HR services team has been very helpful providing guidance and insights for using the ADP system more effectively. Greatly appreciated! Review collected by and hosted on G2.com.
What do you like best?
Problem solving and willingness to listen Review collected by and hosted on G2.com.
MF
Manager/Operations in Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:
Consistently and especially in the last two years even more so, ADP WFN assigned Service Team has been outstanding, returning phone calls, emails, and escalations within 24 hours if not sooner. I can depend on them to partner, direct, and share accountability with me as a client to deliver the preferred results! Review collected by and hosted on G2.com.
What do you like best?
ADP WFN provides integrated modules for efficiency; providing a robust HRIS for national growth Review collected by and hosted on G2.com.
GF
G2 User in Furniture
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:
We hired ADP Comprehensive Services for Time and Attendance, Benchmarking, and HRIS. Review collected by and hosted on G2.com.
What do you like best?
What I like most about ADP Comp Service is the wholeness of the system. It is integrated with our payroll, benefits, and legal compliance. I like our relationship managers and there are a lot of features within the portal. Review collected by and hosted on G2.com.
GM
G2 User in Machinery
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:
ADP Comp services has been an excellent partner in many areas since I have taken over payroll. Review collected by and hosted on G2.com.
What do you like best?
ADP is always there with a quick answer and they have always been very pleasant to deal with. Review collected by and hosted on G2.com.
Paula D
Assistant Commercial Account Mngr
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
GO
G2 User in Online Media
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
GF
G2 User in Food Production
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
Payroll to Human resources access Review collected by and hosted on G2.com.
What do you like best?
payroll function, HR was cumbersome, but would certainly be beneficial to a slightly higher employee count than what we have Review collected by and hosted on G2.com.
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