AS

Abdul Ghani S.

Senior Technical Writer & Business Analyst

Small-Business (50 or fewer emp.)

7/28/2020

"Robohelp is the only supporting and ideal context sensitive help tool"

5/5

What do you like best about Adobe RoboHelp?

I used Robohelp for two years as a Senior Technical Writer. It is the best thing I had in my career because of the content, heading, and page level help in different styles with version control and easy to connect the IDs. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Learning material was short at that time but I hope it is available now. Robohelp team can ensure that the process is more user friendly and easy. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe RoboHelp:

For professional and content sensitive help, Robohelp is the only established and comprehensive solution. Review collected by and hosted on G2.com.

What problems is Adobe RoboHelp solving and how is that benefiting you?

I was part of the development team of core banking solution. We worked on the 56 modules of the solution and I developed help content for all those modules. They were around 1400 documents. Robohelp was indeed the best choice. Review collected by and hosted on G2.com.

JK

Jaai K.

Senior Technical Writer

Mid-Market (51-1000 emp.)

12/3/2020

"RH is truly a single sourcing, conditional tagging, robust tool."

3.5/5

What do you like best about Adobe RoboHelp?

Conditional Tags/Single Sourcing, Mobile Output, Responsive output. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Version Control is poor. You cannot have multiple people on same project. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe RoboHelp:

Check the complete need of how do you want the content to be - App/Web application/CHM file. If you are working on multiple format, we recommend to use RH. Review collected by and hosted on G2.com.

What problems is Adobe RoboHelp solving and how is that benefiting you?

CSS issues on webpage/rigid layout Review collected by and hosted on G2.com.

IT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

12/3/2020

"Very useful and versatile product"

4.5/5

What do you like best about Adobe RoboHelp?

Easy of authoring in the tool along with WYSIWUG window. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

I like all the features don't see any cons. Review collected by and hosted on G2.com.

UT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

11/2/2020

"Adobe RoboHelp Review"

4/5

What do you like best about Adobe RoboHelp?

The intuitive authoring tool and microcopy feature. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Search/find difficulties, styles problem at upgrade. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/11/2020

"Good software for help and user guide in different formats"

4/5

What do you like best about Adobe RoboHelp?

Like easy help ID linkage, formatting of pages is easy, generation of chm, pdf or web file is done from same source. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Toolbox didn't advance in new versions to match competition. Review collected by and hosted on G2.com.

IA

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

7/27/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Robohelp is a nice tool to create manuals for the end users and convert legacy documents."

4.5/5

What do you like best about Adobe RoboHelp?

Import option that enables HTML version of the word document. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Manual Formatting of Texts and Paragraphs. Review collected by and hosted on G2.com.

IW

Verified User in Writing and Editing

Small-Business (50 or fewer emp.)

8/4/2020

"The best Help Authoring Tool to-date"

4.5/5

What do you like best about Adobe RoboHelp?

Sleek layout designs and improved user experience. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

CSS editor doesn't allow list styling for list classes and you can only apply list classes in HTML code. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/4/2019

"Easy to Use Help Authoring and Single Sourcing Application"

4/5

What do you like best about Adobe RoboHelp?

Very good usability, quickly set up and import your legacy documents (MS Word, HTML, etc.). From RoboHelp 2015, it is robust and it is a complete Single-Sourcing solution Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Consistency of content and difficult to remove the custom tags. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe RoboHelp:

If you are looking to deliver your content in various formats or media, go for RoboHelp 2015 or later. Review collected by and hosted on G2.com.

What problems is Adobe RoboHelp solving and how is that benefiting you?

Migrating from legacy content quickly and delivery of content in Responsive HTML5 as soon as possible was the requirement, which was possible with RoboHelp 2015. Review collected by and hosted on G2.com.

NK

Natalie K.

Technical Writer

Mid-Market (51-1000 emp.)

5/23/2019

"Complex but powerful authoring tool"

3.5/5

What do you like best about Adobe RoboHelp?

I like that robohelp is highly customizable Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Robohelp interface is a little difficult to use because there are so many options. I feel like I use basic capability because it gets very technical. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe RoboHelp:

You must be design/tech savvy to learn the software and use it well. Review collected by and hosted on G2.com.

What problems is Adobe RoboHelp solving and how is that benefiting you?

Robohelp is a great authoring tool for end-user instruction. I create many projects for different clients and export to Word or upload as HTML5. Review collected by and hosted on G2.com.

IF

Verified User in Financial Services

Enterprise (> 1000 emp.)

2/21/2019

"Enjoy the Ease of Use"

4.5/5

What do you like best about Adobe RoboHelp?

Very easy to use. If you can use Microsoft Word, you can use RoboHelp. Working in design view is simple, and requires little training. The Source Control functionality is by far the best I’ve seen. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Sometimes RoboHelp is finicky with the HTML code. If you have to go into the code to fix something, it can be challenging. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe RoboHelp:

Have an IT team that can support the deployment maintenance. Your daily users will need little daily support once the system is launched. Review collected by and hosted on G2.com.

What problems is Adobe RoboHelp solving and how is that benefiting you?

We publish two websites that house procedure and guidelines. Review collected by and hosted on G2.com.