--- title: Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews meta\_title: 'Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 318 reviews by the users' company size, role or industry to find out how Adobe Learning Manager (formerly Adobe Captivate Prime) works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 318 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

# Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews & Product Details

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Adobe Learning Manager is a cloud-based learning management system (LMS) for mid to large enterprises with a range of features to provide personalized learning at scale for partners, customers and employees alike. The SaaS learning platform is used extensively by large Fortune 500 firms and mid-sized enterprises across industries worldwide. Learning Manager provides business leaders and learning administrators with a range of features to conduct large scale customer onboarding, partner training and employee skilling programs. The primary features of Learning Manager are - Unified learning experience with headless learning environment - Gamification and social learning - Hybrid learning - Low-code and open API based integrations with enterprise applications - Automated learning plans and learning paths - LCMS functionalities and xAPI integrations - Customizable reports - Extended enterprise learning Learning Manager also comes with a marketplace of more than 86,000 courses curated across 30+ playlists from the world’s leading publishers such as EdX, Blinkist, Thomson Reuters and others. A range of easy integrations with enterprise apps such as Salesforce, FTP, MS Teams, Adobe Connect, Marketo Engage and Adobe Commerce, Learning Manager helps offer a variety of use-cases for organizations to expand training as a core-component of their customer and partner focused initiatives.

* * *

Seller
[Adobe](https://www.g2.com/sellers/adobe)
Discussions
[Adobe Learning Manager (formerly Adobe Captivate Prime) Community](https://www.g2.com/products/adobe-learning-manager/discuss)
Languages Supported

German, English, French

Solution Type

All-in-One

Overview by
Dwij Chatterjee

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

24 months

[
View More Pricing Information
](https://www.g2.com/products/adobe-learning-manager/pricing)

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## User Insights

Average based on 318 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Adobe Learning Manager (formerly Adobe Captivate Prime) Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)

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 ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality")
AH

Verified User in Hospitality

Enterprise (\> 1000 emp.)

7/28/2026

"Clean Dashboard but Comes with Overengineered Tools, Clunky Reporting, and a Glitchy iOS App"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

My team and I really like the general dashboard interface that ALM offers. It's nice and clean, and appears to be well-organized to the learner. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The Admin and Author tools are overengineered; you often need to toggle between multiple roles to accomplish one simple task, such as uploading an asset or setting up a course.

The reporting tool, as noted by many other reviewers in many other forums, leaves a lot to be desired. It's clunky, and has really strange restrictions. For example, to create a reporting dashboard (something most L&D teams would want in an LMS) can only handle the data of up to 50 learners which doesn't help most people.

The app is glitchy. Sometimes it behaves as expected, and other times, we encounter issues being able to publish announcements, updating content, or viewing courses in the fluidic player.

The app does not work well with iOS/tablets, which is what we were pitched on.

Many of the functions are counterintuitive, or require heavy research to understand how to use, including announcement/notifications, social learning, and more. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

The platform is helping us to create really solid learning pathways for the variety of users we have, which we appreciate. We like having the ability to make users complete one course before moving into the next phase of training, and so on. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Rob I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob I.")
RI

Rob I.

Owner

Mid-Market (51-1000 emp.)

4/29/2026

"Easy Microsoft Teams Connectivity, but Too Expensive to Justify"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It is nice how easily it connects with Microsoft teams Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I find it to be very expensive to use, always first discussion for cutting costs Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

Facilitates easy creation of learning paths, automated assignments, and effective tracking Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
AM

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

7/21/2023

"Lack of training material to learn how to use"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It seems like it can do a lot, and our account manager and the support team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The fluidic player - even though I use Adobe Captivate it interfears with the accessabiity and table of contents.

Emailling support multiple times in one day makes Zendesk think it's for the same ticket - to prevent confusion I had to make my own Zendesk account and log tickets that way.

No ticketing system for enhancement requests, it just dissapears. I want to log and track the requests myself.

Hard to use, e.g. for an instance I have to create in VC, task, and Learning Path. I have to assign an instructor to VC and task. Lots of places to trip up.

Not enough training avaliable - not in depth enough.

Not enough capability for instructors - so we end up having to give them admin rights - e.g to mark a course as manually complete, to archive their old marked stuff. etc Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

SSO from multiple sites has been great.

Auto creation of users via SSO has been great.

The ability to api information into multiple client sites has been great.

Ability to en mass assign out courses by role type or client sites has been great. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

KB

Kenth B.

Mid-Market (51-1000 emp.)

7/13/2023

"It's good for some cases"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

User-friendly interface and multi-device access make Adobe Learning Manager convenient for learners. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Some users have reported occasional glitches and technical issues with Adobe Learning Manager, which can disrupt the learning experience. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

It solves the problem of efficient management and delivery of online learning content. It benefits users by providing a centralized platform for course creation, tracking learner progress, and generating reports, streamlining the learning process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment")
AR

Verified User in Renewables & Environment

Mid-Market (51-1000 emp.)

8/16/2023

"System is good"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

content marketplace.

Uploading is easy

social learning capabilties Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Dashboard could be more vibrant

Minor visuals available e.g. Team structure view Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

External training ependture, assists with providing self paced learning that is managed and coordinated internally which has saved training costs. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Mid-Market (51-1000 emp.)

2/20/2020

"captivate"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

works better than others

like that it converts pptx's Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

slow, so-so customer support

slows my pc to a crawl when creating Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

functionality issues

if you get a good customer support tech you're golden Review collected by and hosted on G2.com.

Show More

10/19/2021
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![William L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William L.")
WL

William L.

Operations Supervisor

Mid-Market (51-1000 emp.)

2/19/2020

"Mostly good"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The platforms ability to organize and use various mediums of content. I do appreciate the overall design and features as far as it works for a Learner: as in course access, learning plans, automatic enrolment and search functions. I have previously used captivate prime to schedule in person seminars with pre-requisites and sign-ins which I thought was nice. We have also created multiple courses that were video training clips and captivate prime worked well as a tool for distributing and tracking that Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The ability to track progress of staff could be improved, it is not the easiest to monitor a high number of employees. I wish there was a clearer spreadsheet or chart that could help track all employees in one place. Even under the administrator access I found the4 traceability of progress tedious and not clean. Functions in addition to what I have already suggested above with a spreadsheet is to be able to search by various filters, such as, employee name, location, course, manager, learning plan, date/time. I do believe all the pieces exist to make this happen already. This just needs to be integrated into the Manager role and above capabilities to improve ease of use. As an admin you could download the metadata to excel, however, tracking in that way is not convenient since it is a snapshot and as soon as anything is completed you would have to pull another report and find a way to compare and manage around that issue. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

Get your content and learning organized first before investing energy in enrolling users. This will make a transition much smoother. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

The accessibility it provides for training content and the ability to add new content. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
CH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

2/26/2020

"Somewhat disappointed"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I like the clean interface and ease of publishing content from Adobe Captivate Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The custom JS I had on the captivate content did not work within Prime. It is laughing in its own frame or something and the JS did not work. I had custom navigation so this did not work. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

Just want to clarify I recommended Prime to solve a training issue for Government of Nunavut and Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

Small number of users but still needed LMS tracking. Would have fit the bill. Bit pricey though. Went with a Moodle instance and the captivate packages ran beautifully so could keep all the custom work. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production")
AF

Verified User in Food Production

Enterprise (\> 1000 emp.)

9/6/2019

"Works like something still under development"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The user interface is very simple and easy to use. Creating courses is very straight forward. Customer support, although it is overseas, has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Many of the features do not operate as desired. Active fields, a place where learners can enter information as part of the registration process, when used with a drop down box are unsortable. If you have a lot of entries it is impossible to find the one you need. No reoccurring classroom training option. If you have a classroom course you cannot automatically reschedule the course every 12 months. I find this a real issue. Using the Adobe ID system to log in is nothing but painful. If you use a kiosk set up, single computer for multiple learners to access the LMS,if you close the browser and do not sign out the sign in process leaves a cookie, which does not expire when the browser is closed. This prevents the next person from logging in until the cookie is removed. No access to passwords or the ability to reset a learner's password. No way to auto select language preference. User must change manually by accessing there profile. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

Check out all the use cases you will need before purchasing. When we started reoccurring classroom training was not something we investigated. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

Overall, I think that another LMS would serve us better. The time invested in setting up a new LMS is the few reasons we are staying with Captivate prime. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Vincent L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vincent L.")
VL

Vincent L.

Marketing Specialist

Small-Business (50 or fewer emp.)

8/20/2019

"Large Learning Curve for Captivate Prime LMS"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The upside of Captivate Prime LMS is the potential for more complicated courses and interactive designs. Compared to other LMS platforms, Adobe has by far the most flexibility in terms of creating any kind of course you want. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There is a huge learning curve to start using Captivate Prime LMS. For several functions, I had to get on a phone with a representative. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

Ease of use and onboarding will be critical to getting beginners started. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

The problem I'm solving is training within the organization can be condensed with LMS, not just with Adobe's platform but with all LMS. The benefit with Adobe LMS is the fact that you get access to the support level Adobe usually provides compared to smaller LMS platforms. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Adobe Learning Manager (formerly Adobe Captivate Prime)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Adobe Learning Manager (formerly Adobe Captivate Prime)
](https://www.g2.com/products/adobe-learning-manager/discussions/new)

 ![Nicholas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas K.")
NK

Nicholas Keogan
•
Last activity over 4 years ago

How can I export answers to a quiz so that they appear vertically in the excel file?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/14747-how-can-i-export-answers-to-a-quiz-so-that-they-appear-vertically-in-the-excel-file)

 ![Jenevieve J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenevieve J.")
JJ

Jenevieve Jackson
•
Last activity almost 4 years ago

How can we make it more intuitive and less expensive for educators

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/15484-how-can-we-make-it-more-intuitive-and-less-expensive-for-educators)

[
View all Discussions
](https://www.g2.com/products/adobe-learning-manager/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

24 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/adobe-learning-manager/pricing)

Adobe Learning Manager (formerly Adobe Captivate Prime) Comparisons

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4.3/5(748)

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##### 
##### Adobe Learning Manager (formerly Adobe Captivate Prime) Features

Course Delivery

Learning Paths/Tracks

Communication & Notifications

Training & eLearning

Content Delivery and Tracking

Manager Portals

Content Storage and Management

[
View More Features
](https://www.g2.com/products/adobe-learning-manager/features)

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