--- title: Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews meta\_title: 'Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 318 reviews by the users' company size, role or industry to find out how Adobe Learning Manager (formerly Adobe Captivate Prime) works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 318 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

# Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Adobe Learning Manager (formerly Adobe Captivate Prime) but has limited features.  
  
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Adobe Learning Manager is a cloud-based learning management system (LMS) for mid to large enterprises with a range of features to provide personalized learning at scale for partners, customers and employees alike. The SaaS learning platform is used extensively by large Fortune 500 firms and mid-sized enterprises across industries worldwide. Learning Manager provides business leaders and learning administrators with a range of features to conduct large scale customer onboarding, partner training and employee skilling programs. The primary features of Learning Manager are - Unified learning experience with headless learning environment - Gamification and social learning - Hybrid learning - Low-code and open API based integrations with enterprise applications - Automated learning plans and learning paths - LCMS functionalities and xAPI integrations - Customizable reports - Extended enterprise learning Learning Manager also comes with a marketplace of more than 86,000 courses curated across 30+ playlists from the world’s leading publishers such as EdX, Blinkist, Thomson Reuters and others. A range of easy integrations with enterprise apps such as Salesforce, FTP, MS Teams, Adobe Connect, Marketo Engage and Adobe Commerce, Learning Manager helps offer a variety of use-cases for organizations to expand training as a core-component of their customer and partner focused initiatives.

* * *

Seller
 [Adobe](https://www.g2.com/sellers/adobe)
Discussions
 [Adobe Learning Manager (formerly Adobe Captivate Prime) Community](https://www.g2.com/products/adobe-learning-manager/discuss)
Languages Supported
 

German, English, French

Solution Type
 
All-in-One

Overview by
 Dwij Chatterjee

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

24 months

[
View More Pricing Information
](https://www.g2.com/products/adobe-learning-manager/pricing)

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## User Insights

Average based on 318 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Adobe Learning Manager (formerly Adobe Captivate Prime) Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)

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 ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism")
AL

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

7/13/2023

"Not seamless yet"

1/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The ease of adding a new user account, the ability to have dynamic content with buttons, next/back, and quiz functions. We liked that one course could be instantly sent to relevant groups based on manager or other data. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The experience is not seamless and easy all-around. For example, new users are easily misled to enter their email and end up in a dead-end when they ought to click "Create Account" during registration. If they've already identified they're a new user who needs to register, the next page should not have a space for them to enter email address and then above it "Create account" it should just skip to the create account prompts. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

New hires have often never come in contact with our product before, so we have a lot of in-house custom-made courses about our company and product. These in-house courses also include software program trainings for software programs that were developed in-house and don't exist outside. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

  

 ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
AS

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

7/20/2023

"A confusing system for a beginner"

0/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It is a good way of putting all your training material in one place once you figure out how to use the system Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There are too many places to update things which makes it confusing, content, catalogues, courses, paths, plans. It doesnt help you to create content that is in a seperate place called captivate and if you dont know how to use this there is noone to help guide you they just say to watch a video so we have this and have been upable to use the product. If you are experienced working with and LMS maybe it makes more sense but for a novice its too complex.

I also thing the view isnt particularly appealing. It could be brighter and bolder and more eyecatching. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

Its mainly used for onbaording and sharing training that is specific to our company and not off the shelf. Good we have one place to share this information but i dont think we get the most out of what we're paying for. Reporting is also not helpful so we do not use these features as there is too much information. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

  

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
AB

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

11/19/2020

"An Aging LMS System?"

1/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The fully integrative model that Adobe uses (with the Adobe Captivate desktop publishing software, alongside the potential to integrate with Adobe Connect) creates a unique offering that isn't found with other platforms. There is a huge opportunity to bank on this model and to take advantage of a homogenous offering that makes it easier to manage content, and can be uniquely beneficial to content creators and trainers alike.

Critical wins:

- Truly mobile friendly, all platforms or systems seem to be well supported

- Achievement tracking and ranking works very well

- Setting up complex modularity is easy to do if you have a unique process of how you like to setup elearning for your organization Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

In the years I've used Adobe LMS the support feels as though it's become non-existent. Ironically, in this COVID-19 age, it seems like Adobe would be providing better backing and support for eLearning technologies and platforms, but support is difficult to reach and sales staff is only interested in working with accounts that are in the four digit user count range.

Critical to consider:

- System is not updated with new features

- Pricing model is outdated and atrocious; the minimum user spec counts seem enterprise-accessible only, yet there is poor enterprise support

- The system feels like it's aging and not being well funded or supported by Adobe. Documentation KB's and support pages have screenshots that are years old and no updates

- Adobe Connect (a unique add-on if you want to enhance elearning suite) seems to also be showing it's age and, again, pricing seems completely out of touch with current market Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

There are so many new players that should allow users to consider other platforms - particularly if pricing is a critical factor. I would still stand behind the exceptional capabilities of the Adobe Captivate authoring software, which is SCORM compliant and should work for many other systems. However, I strongly encourage a thorough review to determine if you have the resources necessary to work with the Prime LMS system. I have little confidence that eLearning will maintain the priority funding it needs from Adobe. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

Adobe LMS allows users to win in two ways - the combination of content creation using the Adobe Captivate software and the allowance of multi-tiered and complex elearning courses to be managed through Prime LMS are key wins. The support of on-the-go capabilities for media (such as iPads and mobile phones) makes it a huge win for our employees. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

  

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/3/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Overpromised, Underdelivered"

0/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

We use Captivate Prime for training with a large organization with many sites, it is helpful for supplying a cloud centralized location for training. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I'm not sure where exactly to start. We had two fantastic demonstrations with Hitesh, he was able to portray Prime as the perfect solution, having everything that we need and requested. Can we add youtube videos directly to a course? Yes. Not actually, we need to use a separate expensive editing software to "embed" the youtube videos needed that show up in a tiny window that is very antiquated. 80% of our users don't use email, can we send notifications outside of email to a platform like Microsoft Teams? Yes, API can do that. Not actually, the notifications API is restricted on a per-user basis, so an admin cannot poll notifications for all users and distribute them. We're told because the notifications are "private". Can we get reporting into Power BI for greater flexibility and displaying the measures our clients care about? Yes! We have a Power BI integration. Not actually, the integration is primitive. It is a 24-hour point in time CSV dump that doesn't do any data stitching, so courses show up as being not started, in progress and completed all at once for the same user. This isn't helpful. We need to have trending information. Week over week, how many hours were spent learning? How many courses were completed/started/etc? This seems like a very simple measure that the system is already reporting on, but the system's reporting interface leaves much to be desired. (Which is why we switched to Power BI) Our client finds a lot of value in LinkedIn Learning, does that integration work well? Not exactly, this one was the most difficult. We ran the integration the first time, and it didn't work, no course would load, sign-in wasn't working and we found out it was an issue with the integration. Forcing us to re-run the integration duplicating all course content. Once the content was re-loaded, we continued to have sign-in. issues. Come to find out Prime hadn't worked with LinkedIn Learning on a new update they had pushed to the sign-in process and it broke. They fixed it within 2 months. We gave Captivate Prime 8 months to clean up the old duplicated courses in our instance which should have been a very simple SQL command as all of the duplicated course content began with "Archived-". After 8 months of no movement, we spent 40 hours MANUALLY deleting the duplicate courses. We raised issues about the mobile experience and LinkedIn Learning not working as well as time spent not being reported into Prime. Both of these issues were raised 7 months ago and still there is no sign of them being addressed.

We also had issues with the Adobe developed Azure AD Enterprise Application and how it managed the tokens. It would hold the token for longer than 30 days when the system rejects tokens older than 30 days. Rather than fixing the issue with the application published by Adobe, we were told we needed to figure it out because it was related to our SSO provider. We spent 20 hours back and forth and ended up having to set a custom token expiration policy with the enterprise app. This is a very simple example of two departments not communicating requirements. If the LMS requires 30 day old tokens, but the SSO application that another department developed holds the tokens indefinitely, there's bound to be a login problem. Overall, we were sold a bag of goods. The system is very buggy and doesn't work as you would expect it to. We had a call with the Product Manager after using the platform for almost a year with issues and expressed our concern that Captivate Prime doesn't listen to its customers. Rather than pushing out new features, spend some time fixing some of the issues that are currently out there. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

I am unsure what direction Captivate Prime is heading. This is not knowledge that is shared with us. It appears that they don't even know where they are headed when talking about some of the issues and not getting resolutions. This is a very similar boat that Microsoft was in with some of their products and the way they responded was implementing a crowd sourced feature request/bug report system within UserVoice. Now their products have made leaps and bounds ahead of the competition. They started LISTENING to the people who actually use their product on a daily basis. We had visibility into what was coming down the pipeline, they became super agile in their updates. I would recommend a more agile approach to managing this product development. Scrum is one, there are others, but the premise is simple, when looking at features or bugs, actually put yourself in the perspective of your users. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

Training has been haphazard at best in our organizations. One of them has done 1-1 hands on training for new hires and it's helped reduce that time. The other one has regulatory training requirements and Captivate Prime has helped us standardize and automate this learning assignment. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning")
AE

Verified User in E-Learning

Small-Business (50 or fewer emp.)

7/11/2019

"Very disappointing"

0/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The promises of Adobe Captivate Prime LMS Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The Adobe Captivate Prime at a first sight is easy to use, but when I started adapting it for my purposes it was very unflexible. The sales person told me that it wold fit to my needs, after I did explanied her whatfor I needed it. It was simple not true what she sad. The respective support was awful. It became a very bad experfience. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

No single benefit. Just costed me a lot of time and monay, the support did not react accordingly. I had to argue and prove that the system was full of problems for Adobe to release me from the annual contract. I did prove it. The continued charging me with the monthly fee. I hat to contact the sales department many times until they canceld the contract. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Howie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Howie W.")
HW

Howie W.

Business Owner

Public Relations and Communications

Small-Business (50 or fewer emp.)

8/15/2019

"A dreadful product that lacks the innovation and usability we should expect from Adobe"

0/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There is nothing to recommend this product over its competitors. Products like PowerPoint and iSpring have more features and are easier to use. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It feels out of date, lacks the ability to properly integrate with other products in use and offers less functionality than cheaper alternatives. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

No benefits. Use iSprimg with PowerPoint and save time and money while creating better content. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering")
AC

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

8/20/2019

"Not what I expected"

0/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It allowed you to create training online. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The system was too cumbersome and confusing. You had to have one application to make the presentations and if you wanted to add training questions you had to use another system and import it into the presentation. Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

If you have employees who aren't computer savvy this isn't the right system for you. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

We had a training program that uses binders. Adobe did not work well for our application because the system wasn't as user friendly as others. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/20/2019

"The Same Resources we available elsewhere for Cheaper"

1/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Umm It was kinda nice to see a cultivated list of training modules Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I found the exact same training modules at other locations for cheaper and occasionally available for free Review collected by and hosted on G2.com.

Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):

Take a look around, and see what other sources are available first. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

It was an interesting Idea but was ultimately unsatisfactory of a product. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/9/2019

"a complex software for a simple purpose"

1/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

many options to create videos and material for teaching Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The complexity of the platform makes it unattractive to use it for a fast development or single project Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

We use it to create stunning educational material for test purposes on schools. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games")
UC

Verified User in Computer Games

Enterprise (\> 1000 emp.)

8/27/2019

"Good, but feels jittery when navigating"

0/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Captivate prime has a vast amount of options and tabs that make navigation easy. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Captivate Prime feels slow, it's hard to navigate through it feels like forever for the next page to load. Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

It has been easy to take courses which provide information. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Adobe Learning Manager (formerly Adobe Captivate Prime)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Adobe Learning Manager (formerly Adobe Captivate Prime)
](https://www.g2.com/products/adobe-learning-manager/discussions/new)

 ![Nicholas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas K.")
NK

Nicholas Keogan
•
Last activity over 4 years ago

How can I export answers to a quiz so that they appear vertically in the excel file?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/14747-how-can-i-export-answers-to-a-quiz-so-that-they-appear-vertically-in-the-excel-file)

 ![Jenevieve J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenevieve J.")
JJ

Jenevieve Jackson
•
Last activity almost 4 years ago

How can we make it more intuitive and less expensive for educators

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/15484-how-can-we-make-it-more-intuitive-and-less-expensive-for-educators)

[
View all Discussions
](https://www.g2.com/products/adobe-learning-manager/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

24 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/adobe-learning-manager/pricing)

Adobe Learning Manager (formerly Adobe Captivate Prime) Comparisons

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4.3/5(748)

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##### ##### Adobe Learning Manager (formerly Adobe Captivate Prime) Features

Course Delivery

Learning Paths/Tracks

Communication & Notifications

Training & eLearning

Content Delivery and Tracking

Manager Portals

Content Storage and Management

[
View More Features
](https://www.g2.com/products/adobe-learning-manager/features)

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