Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Adlumin provides a perfect fit for our SIEM/SOAR/MDR security needs."
5/5
What do you like best about Adlumin?

Adlumin has tremendous flexibility, especially the agnostic platform support and multi-tenancy capabilities. The real-time alerting for security events is a significant time saver, rather than tracking down security events across multiple endpoints, firewalls, Active Directory, O365, Google Workspace, devices, etc. Adlumin correlates the telemetry into an easy-to-view dashboard. The SOC Overwatch provides next-tier support and assistance for high and critical alerts. The Adlumin staff has been great to work with; they go the extra mile to understand your environment. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

So far, Adlumin has exceeded all of our expectations for a SIEM/SOAR/MDR platform. Review collected by and hosted on G2.com.

Response from Customer Success of Adlumin

We appreciate you taking the time to review your experience with us. We work hard to meet expectations like yours, and we’re happy to hear they are being met. Thank you for your continued support and trust!

Adam C.
AC
Adam C.
Mid-Market (51-1000 emp.)
"Great platform and blows competitors out of the water."
4/5
What do you like best about Adlumin?

They have a dashboard for us to log in to and view our data and manage configuration. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

There isn't a real clear downside besides, they aren't natively capable of ingesting logs from our Endpoint Protection. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Great product with excellent customer service"
4/5
What do you like best about Adlumin?

I like that the dashboards are easy to use but full of information, and the amount of features and modules they provide. Adlumin also has great customer service, I've always had a great experience working with their technical engineers or customer service. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

Not a lot of downsides. I will say a small suggestion I have is that the alerts we get emailed to us could be formatted more straightforwardly to understand what the alert is about versus trying to figure it out by digging through some detailed information. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Adlumin gave us more visibility to our network and cloud solution."
5/5
What do you like best about Adlumin?

We like everything about the solution we have. Disabling accounts that have been compromised is great specifically when it happens after hours and you don't have enough personall . Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

The only thing that I can think of is when they roll out a new policy to detect things and it starts flagging unharmful things in the system. But by the time we get to it, the issue would be fixed by them. Review collected by and hosted on G2.com.

JB
Jill B.
Information Security Officer
Mid-Market (51-1000 emp.)
"Information Security Officer"
5/5
What do you like best about Adlumin?

Adlumin was easy to deploy and provided valuable insights to our small team. Adlumin has an exceptional level of expertise, and their customer service is FANTASTIC! We were also early to deploy their Total Ransomware Defense service, and it has allowed us to rest a little easier at the end of the day knowing we have a solution explicitly targeted at ransomware. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

There is nothing I dislike about Adlumin. They are always open to suggestions and work quickly to implement changes when possible. Review collected by and hosted on G2.com.

Response from Customer Success of Adlumin

We appreciate you taking the time to review your experience with us. We work hard to meet expectations like yours, and we’re happy to hear they are being met. Thank you for your continued support and trust!

AD
Aaron D.
National Enterprise Cybersecurity Account Manager
Enterprise (> 1000 emp.)
"Being Years Ahead of their competetion"
5/5
What do you like best about Adlumin?

The attention to each opportunity with each area rep has is nothing short of amazing. They are able to assist with questions, and as partners, they see the channel as the best way to stay above the competition Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

Nothing to dislike at this time. The Channel program is amazing, and pricing is more competitive than anyone in the MDR space to date. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Best IT security dashboard"
5/5
What do you like best about Adlumin?

Ease of use, solid features, and a fantastic analyst team. The Adlumin team listens closely to our needs and addresses them quickly. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

Nothing thus far. Whenever we have something that isn't quite right, the team at Adlumin is there to help us. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Adlumin has become an integral part of our security program"
5/5
What do you like best about Adlumin?

Adlumin provides logging, alerting, SOAR, and investigative capabilities in a user-friendly platform. The company is attentive to customer requests and uses industry trends, observations, and customer feedback to focus on product development. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

Ocassionally, maintenance is done at times that impact scheduled functions. We find out about this maintenance after opening support tickets rather than through proactive communication from Adlumin. Review collected by and hosted on G2.com.

KJ
Kiwi J.
Security Administrator
Mid-Market (51-1000 emp.)
"Competitive Security services compared to its peers"
5/5
What do you like best about Adlumin?

Adlumin offers competitve security services that are cost effective compared to its peers.

We have shopped for other popular security services and ended up purchasing Adlumin, we have no complaints. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

We have no dislikes or complaints, only suggestions. Review collected by and hosted on G2.com.

Response from Customer Success of Adlumin

Hello Kiwi, We're pleased to hear that you are satisfied with the Adlumin platform. Thank you for sharing your experience with us and for your continued trust and support.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Good product"
3.5/5
What do you like best about Adlumin?

It's nice Adlumin can take logs from many different applications, devices. Adlumin is continually adding new features and products, which is always nice to know. Their support team also responds timely and works hard to fix or assist with an issue. Review collected by and hosted on G2.com.

What do you dislike about Adlumin?

Adlumin's report generating tool is difficult to run and create custom reports. I'd like to see Adluminmake improvements to their report portal. If we have 12months worth of archived data it would be nice to be able to pull reports from the full 12 months instead of only 3months. Review collected by and hosted on G2.com.

Response from Customer Success of Adlumin

Thank you for your review! This feedback is what helps us improve and find innovative ways to better serve your company and industry. We will work to make improvements to our report portal.