I really do enjoy the Admin portal for the most part. They have improved it quite a bit since I've been a customer. Qualys for vulnerability management and patch management is pretty slick too. Review collected by and hosted on G2.com.

The only thing I've had issues with is vulnerability management and patch management. It took a while to get our patches working correctly, and still not sure they are all the way. My issue with VM is I was under the impression that we would get more assistance around this piece, but it's all manual except a few emails. Review collected by and hosted on G2.com.

Customer Service and Response Time! Wow! No matter what I email or call about, Adlumin IS ON IT! They have always responded in less than 15 minutes---which in this day and age is, yes, "unprecedented!" Review collected by and hosted on G2.com.

The only downside is I can't think of one! haha Review collected by and hosted on G2.com.

The Adlumin solution is purpose-built for financial institutions and probably other organizations that are also heavily regulated. As a financial institution, we rely on our SIEM heavily to look at current state as well as forensically should something happen, big or small. Adlumin listens to our feedback and puts it into practice to make it easier for us to use as well as their other customers. They are very responsive when it comes to support and you build a personal relationship with those who work there. Review collected by and hosted on G2.com.

Sometimes the raw data can be a bit too much, which makes it difficult to parse out without getting help from their support team. While there are great ways to query for data, you have to be really careful what you seach for else you get too much information/noise. Review collected by and hosted on G2.com.

Intuitive to use & outstanding support. Adlumin continues to innovate and add new offerings. Adlumin isn't just a service that serves as overwatch, they are our security partner. Review collected by and hosted on G2.com.

Nothing really except they always find items for me to fix on my network! Review collected by and hosted on G2.com.

Very collaborative and easy to work with. Always willing to make time to explain and advise. Portal is deep yet intuitive, gives as much or as little as needed. Review collected by and hosted on G2.com.

Some reporting is not natively available and has to be manually generated by engineers which can lead to some delays in receiving executive reporting in particular Review collected by and hosted on G2.com.

I sleep better knowing Adlumin is watching for security events 24/7. Easy deployment and instant visibility across my enterprise. Review collected by and hosted on G2.com.

Nothing with Adlumin, but the increased visibility into operations has increased the knowledge of just how much needs to be fixed and improved systemwide. So more work now, but that is good. Review collected by and hosted on G2.com.

It covers all aspects of our needs. You discover the threat in pen testing, patch the threat, and alert us of the danger if something does take place and do it at a reasonable cost. Review collected by and hosted on G2.com.

Redundant email notifications. I get two or more emails on the same thing. For example, when someone is out of the country. I get the raw notice, the analyst notice and so on. Review collected by and hosted on G2.com.

I like the dashboard. It's very comprehensive of everything I need to see. The ability to dive further into things is also very nice to have. The ability to look into user history and permisions is also very nice. Review collected by and hosted on G2.com.

Sometimes the managed detection and responses tab can get flooded with alerts that have little detail or are insufficient. Sometimes it seems the system can get confused with computers connected to a VPN. Review collected by and hosted on G2.com.

The interface is intuitive. It's easy to find problems and resolve them quickly. Review collected by and hosted on G2.com.

Price can be high, however, it does provide enough value. Review collected by and hosted on G2.com.

The way that the product gathers the information makes it so easy to understand. A detailed dashboard is provided to help sort information puts things right at your finger tips! Review collected by and hosted on G2.com.

I honestly can't think of a single dislike. I have used other products that have been frustrating to understand, but Adlumin is just not one of those products. Review collected by and hosted on G2.com.