--- title: Adit Reviews meta\_title: 'Adit Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 97 reviews by the users' company size, role or industry to find out how Adit works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 97 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Dental url: https://www.g2.com/categories/dental --- ### Adit Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Adit for its **ease of use** , enhancing patient communication and streamlining appointment scheduling seamlessly. [(33 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108019&qs=pros-and-cons#reviews) Users value Adit for its **effective patient communication** , enhancing connections and streamlining office workflows significantly. [(19 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326972&qs=pros-and-cons#reviews) Users appreciate Adit for its **fantastic communication tools** , enhancing patient engagement and streamlining appointment management. [(18 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108094&qs=pros-and-cons#reviews) Users value Adit for its **enhanced patient communication** , improving appointment confirmations and reducing no-shows effectively. [(17 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326480&qs=pros-and-cons#reviews) Users highly value the **effective texting communication** of Adit, significantly enhancing patient engagement and appointment scheduling. [(17 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2294155&qs=pros-and-cons#reviews) Users faced **technical issues** with Adit, including integration problems and limitations in payment processing that hinder productivity. [(10 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=1729981&qs=pros-and-cons#reviews) Users find Adit has **limited features** , lacking essential functionalities they previously enjoyed, causing inconvenience and additional costs. [(5 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108040&qs=pros-and-cons#reviews) Users report **messaging issues** with Adit, leading to accidental texts and occasional glitches disrupting communication. [(4 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2293993&qs=pros-and-cons#reviews) Users find the **system usability inconsistent** and suggest improvements for a more intuitive experience and better support. [(4 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2370161&qs=pros-and-cons#reviews) Users face **call issues** with Adit, including glitches and static that disrupt daily operations and communication. [(3 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2409187&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Adit ##### 1. Ease of Use Users praise Adit for its **ease of use** , enhancing patient communication and streamlining appointment scheduling seamlessly. [ See 33 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108019&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Streamlines Multiple Platforms Into One" What do you like about Adit? Stramlines multiple platforms into one simple platform that is easy for my staff ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ##### 2. Customer Communication Users value Adit for its **effective patient communication** , enhancing connections and streamlining office workflows significantly. [ See 19 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326972&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you like about Adit? I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the elec ##### 3. Communication Users appreciate Adit for its **fantastic communication tools** , enhancing patient engagement and streamlining appointment management. [ See 18 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108094&qs=pros-and-cons#reviews) See Related User Reviews ![DONALD M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DONALD M.") DM DONALD M. Small-Business (50 or fewer emp.) 5.0/5 "Streamlines Communication, Saves Time" What do you like about Adit? I use Adit for phones, text, forms, review management, and tasks. It really helps with landline, text messaging, forms, review management, and interna ![Dr. Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Dan S.") DS Dr. Dan S. 5.0/5 "Streamlined Patient Communication with Adit" What do you like about Adit? I really like how Adit provides a streamlined way to communicate with our patients through multiple channels, as it easily integrates with our EHR sys ##### 4. Patient Communication Users value Adit for its **enhanced patient communication** , improving appointment confirmations and reducing no-shows effectively. [ See 17 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326480&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you like about Adit? I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the elec ##### 5. Texting Communication Users highly value the **effective texting communication** of Adit, significantly enhancing patient engagement and appointment scheduling. [ See 17 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2294155&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you like about Adit? I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the elec ### 5 Cons or Disadvantages of Adit ##### 1. Technical Issues Users faced **technical issues** with Adit, including integration problems and limitations in payment processing that hinder productivity. [ See 10 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=1729981&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you dislike about Adit? We had a few issues in the beginning, however the tech support is amazing and quick to fix any issues! ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you dislike about Adit? I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. ##### 2. Limited Features Users find Adit has **limited features** , lacking essential functionalities they previously enjoyed, causing inconvenience and additional costs. [ See 5 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108040&qs=pros-and-cons#reviews) See Related User Reviews ![Katrice M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katrice M.") KM Katrice M. 5.0/5 "Integrated Solutions and Proactive Support Elevate Our Business" What do you dislike about Adit? I would like Adit to add more social media platforms to their services. They currently only manage Facebook, and it would be beneficial if they includ ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy to use platform with great customer service." What do you dislike about Adit? Some of the functionality that we had with our previous company. One issue is an appt reminder being sent for every appt change. Even when the appt ##### 3. Messaging Issues Users report **messaging issues** with Adit, leading to accidental texts and occasional glitches disrupting communication. [ See 4 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2293993&qs=pros-and-cons#reviews) See Related User Reviews ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you dislike about Adit? I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. ![britney g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "britney g.") BG britney g. Small-Business (50 or fewer emp.) 4.5/5 "A Game-Changer for Patient Communication!" What do you dislike about Adit? Glitches with the phone or messaging system every blue moon disrupting daily operations and patient communication. ##### 4. System Usability Users find the **system usability inconsistent** and suggest improvements for a more intuitive experience and better support. [ See 4 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2370161&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Dan S.") DS Dr. Dan S. 5.0/5 "Streamlined Patient Communication with Adit" What do you dislike about Adit? I think the dashboard could be simplified a bit, although Adit recently made some changes that helped in that area. KD Karla D. Small-Business (50 or fewer emp.) 5.0/5 "Good communication tool with room for improvement" What do you dislike about Adit? The platform can feel inconsistent and sometimes unreliable, with delays or issues that require frequent follow-up. Certain features are not as intuit ##### 5. Call Issues Users face **call issues** with Adit, including glitches and static that disrupt daily operations and communication. [ See 3 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2409187&qs=pros-and-cons#reviews) See Related User Reviews ![britney g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "britney g.") BG britney g. Small-Business (50 or fewer emp.) 4.5/5 "A Game-Changer for Patient Communication!" What do you dislike about Adit? Glitches with the phone or messaging system every blue moon disrupting daily operations and patient communication. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally User-Friendly with Lightning-Fast Support" What do you dislike about Adit? We have experienced occasional static on our phones. However, the technicians have been excellent in their efforts to help us resolve these issues. ## Top-Rated Alternatives [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/adit/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/2/2025 "Easy to use platform with great customer service." 4/5 What do you like best about Adit? It's pretty easy to use and the customer service was fantastic. Onboarding went well and they make sure you are totally up to speed in the beginning. The forms are fully customizable which was a huge plus. Their app is also great. Review collected by and hosted on G2.com. What do you dislike about Adit? Some of the functionality that we had with our previous company. One issue is an appt reminder being sent for every appt change. Even when the appt is changed to the same time, but placed in a different operatory. Also, creating a short call email blast to fill a vacancy is not as easy as before. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Adit takes care of all of our appointment reminders. It also gives us a great way to communicate with patients via text. Patient forms are easy to work with as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Majestic D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Majestic D.") MD Majestic D. Small-Business (50 or fewer emp.) 10/14/2025 "Always Responsive and Positive—Nothing to Dislike" 5/5 What do you like best about Adit? Always responsive and positive energy. They are very patient and able to answer all questions Review collected by and hosted on G2.com. What do you dislike about Adit? Nothing to dislike. More positive to say than dislike Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? They are solving our marketing issue Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 11/6/2025 "Effortless Scheduling and Patient Communication" 4/5 What do you like best about Adit? The ease of use after setup. Communications with patients via texts, automated and manual. Scheduling app is great! Review collected by and hosted on G2.com. What do you dislike about Adit? The tech support is all overseas which can make communication difficult. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Automated texts and forms, online scheduling and phones service Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/21/2025 "Patient Texting and Forms Make Communication Easy" 4.5/5 What do you like best about Adit? Patient texting and sending forms is good. Review collected by and hosted on G2.com. What do you dislike about Adit? I do not have any issues with Adit as of now. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Adit is helping us confirm appointments more easily. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jerry .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry .") J Jerry . Small-Business (50 or fewer emp.) 4/21/2025 "Always a great experience!" 5/5 What do you like best about Adit? Patients really appreciate the reminders. Life gets busy and the one hour prior to visit reminders are helpful! Review collected by and hosted on G2.com. What do you dislike about Adit? Having the patient name come up on our screen was very helpful. What happened to it? Review collected by and hosted on G2.com. Recommendations to others considering Adit: A very reliable service for your practice. Would highly recommend Adit Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? We started using Adit about two years ago. The representatives have always been very helpful and knowledgeable. Definitely would recommend to any dental practice! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TB Tessa B. Small-Business (50 or fewer emp.) 3/23/2023 "Easy to use tools that make my days run smoothly" 5/5 What do you like best about Adit? It is easy to use and figure out. I was able to teach myself to create my own customized new patient forms within a few tries. I also always have the option to send the content that I need made into a form to Adit and they will make it for me. Review collected by and hosted on G2.com. What do you dislike about Adit? The only downside was how long the process took to get the system up and running. The onboarding process was kind of long, but ended up being worth it for sure! Review collected by and hosted on G2.com. Recommendations to others considering Adit: You need to be willing to spend the time to really learn the software and take advantage of all of its features. Even if just one person is using all of the features in the office, it benefits everybody. It is so comprehensive that it can seem overwhelming and like a lot to learn, but it is a tool and used correctly, can really help the practice. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Adit has several features that help me daily. My favorites are the Follow Ups function on Practice Analytics and the Patient Forms. I am able to do all of our new patient paperwork digitally and have reminders automatically sent for me. Not only do I save a lot of paper, but a lot of time by having Adit get the forms filled out for me. The follow ups function keeps sticky notes off of my desk. I am able to put any reminders I need into the follow up function for any team member and assign a date. Everbody checks their follow ups daily so they can see what reminders are in there. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Andrea S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea S.") AS Andrea S. Small-Business (50 or fewer emp.) 10/4/2023 "The Adit platform is user friendly and easy to understand." 5/5 What do you like best about Adit? The app makes after hours communications simple. Review collected by and hosted on G2.com. What do you dislike about Adit? Always cost is a factor. Its pretty much hands off with the customer service, we just haven't needed help. Review collected by and hosted on G2.com. Recommendations to others considering Adit: Great for the dental field. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? We are able to do email campaigns and converse with patients easily after hours with messaging on the Adit app. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![N A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "N A.") NA N A. Associate Dentist Small-Business (50 or fewer emp.) 3/21/2023 "Wonderful and very productive experience" 5/5 What do you like best about Adit? Great and excellent customer service. Everyone we have worked has been extremely helpful and professional. I've leaned a lot about how to enhance our presence online and how we can reach our pts via text messages. Review collected by and hosted on G2.com. What do you dislike about Adit? Nothing to be honest , I'm just not that tech savoy and usually don't have a lot of time so that's why I probably don't have a lot to time to attend meetings, but overall we have been managing to meet and review our progress monthly Review collected by and hosted on G2.com. Recommendations to others considering Adit: Don't think twice, Adit is the best, you won't regret it! Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Adit is everything for our office. They have created our website, and our office software is linked to adi's platform. User friendly and very professional. patients can find us online easier. Our patient numbers have increased dramatically. Review collected by and hosted on G2.com. Show More 3/23/2023 Validated ReviewerSource: Organic ![Tom R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom R.") TR Tom R. Small-Business (50 or fewer emp.) 4/17/2023 "Great Customer Service" 5/5 What do you like best about Adit? Ease of use and settings. Attentive staff that when they could not reach me, continued to try to fix the issue. Review collected by and hosted on G2.com. What do you dislike about Adit? Sometimes we have issues with our phones and are unaware of them. This is most likely an issue with our internet service. Review collected by and hosted on G2.com. Recommendations to others considering Adit: Very good customer service and helpful staff. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? We had issues with connecting our Google Page to our Adit service. Paul was a joy to work with and made it easy to fix this issue. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SM Saurabh M. Small-Business (50 or fewer emp.) 6/19/2023 "ADIT Review" 5/5 What do you like best about Adit? Seamless software integration with practice management. Review collected by and hosted on G2.com. What do you dislike about Adit? SEO dashboard for practices is missing feature Review collected by and hosted on G2.com. Recommendations to others considering Adit: Give it a try, you wont regret. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Attracting more customers Review collected by and hosted on G2.com. 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