--- title: Adit Reviews meta\_title: 'Adit Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 97 reviews by the users' company size, role or industry to find out how Adit works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 97 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Dental url: https://www.g2.com/categories/dental --- ### Adit Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Adit for its **ease of use** , enhancing patient communication and streamlining appointment scheduling seamlessly. [(33 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108019&qs=pros-and-cons#reviews) Users value Adit for its **effective patient communication** , enhancing connections and streamlining office workflows significantly. [(19 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326972&qs=pros-and-cons#reviews) Users appreciate Adit for its **fantastic communication tools** , enhancing patient engagement and streamlining appointment management. [(18 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108094&qs=pros-and-cons#reviews) Users value Adit for its **enhanced patient communication** , improving appointment confirmations and reducing no-shows effectively. [(17 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326480&qs=pros-and-cons#reviews) Users highly value the **effective texting communication** of Adit, significantly enhancing patient engagement and appointment scheduling. [(17 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2294155&qs=pros-and-cons#reviews) Users faced **technical issues** with Adit, including integration problems and limitations in payment processing that hinder productivity. [(10 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=1729981&qs=pros-and-cons#reviews) Users find Adit has **limited features** , lacking essential functionalities they previously enjoyed, causing inconvenience and additional costs. [(5 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108040&qs=pros-and-cons#reviews) Users report **messaging issues** with Adit, leading to accidental texts and occasional glitches disrupting communication. [(4 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2293993&qs=pros-and-cons#reviews) Users find the **system usability inconsistent** and suggest improvements for a more intuitive experience and better support. [(4 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2370161&qs=pros-and-cons#reviews) Users face **call issues** with Adit, including glitches and static that disrupt daily operations and communication. [(3 mentions)](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2409187&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Adit ##### 1. Ease of Use Users praise Adit for its **ease of use** , enhancing patient communication and streamlining appointment scheduling seamlessly. [ See 33 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108019&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Streamlines Multiple Platforms Into One" What do you like about Adit? Stramlines multiple platforms into one simple platform that is easy for my staff ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ##### 2. Customer Communication Users value Adit for its **effective patient communication** , enhancing connections and streamlining office workflows significantly. [ See 19 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326972&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you like about Adit? I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the elec ##### 3. Communication Users appreciate Adit for its **fantastic communication tools** , enhancing patient engagement and streamlining appointment management. [ See 18 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108094&qs=pros-and-cons#reviews) See Related User Reviews ![DONALD M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DONALD M.") DM DONALD M. Small-Business (50 or fewer emp.) 5.0/5 "Streamlines Communication, Saves Time" What do you like about Adit? I use Adit for phones, text, forms, review management, and tasks. It really helps with landline, text messaging, forms, review management, and interna ![Dr. Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Dan S.") DS Dr. Dan S. 5.0/5 "Streamlined Patient Communication with Adit" What do you like about Adit? I really like how Adit provides a streamlined way to communicate with our patients through multiple channels, as it easily integrates with our EHR sys ##### 4. Patient Communication Users value Adit for its **enhanced patient communication** , improving appointment confirmations and reducing no-shows effectively. [ See 17 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2326480&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you like about Adit? I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the elec ##### 5. Texting Communication Users highly value the **effective texting communication** of Adit, significantly enhancing patient engagement and appointment scheduling. [ See 17 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2294155&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you like about Adit? I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you like about Adit? I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the elec ### 5 Cons or Disadvantages of Adit ##### 1. Technical Issues Users faced **technical issues** with Adit, including integration problems and limitations in payment processing that hinder productivity. [ See 10 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=1729981&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie F.") EF Eddie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy Mobile Texting for Emergency Communication" What do you dislike about Adit? We had a few issues in the beginning, however the tech support is amazing and quick to fix any issues! ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you dislike about Adit? I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. ##### 2. Limited Features Users find Adit has **limited features** , lacking essential functionalities they previously enjoyed, causing inconvenience and additional costs. [ See 5 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2108040&qs=pros-and-cons#reviews) See Related User Reviews ![Katrice M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katrice M.") KM Katrice M. 5.0/5 "Integrated Solutions and Proactive Support Elevate Our Business" What do you dislike about Adit? I would like Adit to add more social media platforms to their services. They currently only manage Facebook, and it would be beneficial if they includ ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy to use platform with great customer service." What do you dislike about Adit? Some of the functionality that we had with our previous company. One issue is an appt reminder being sent for every appt change. Even when the appt ##### 3. Messaging Issues Users report **messaging issues** with Adit, leading to accidental texts and occasional glitches disrupting communication. [ See 4 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2293993&qs=pros-and-cons#reviews) See Related User Reviews ![Idaliza G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idaliza G.") IG Idaliza G. 5.0/5 "Efficient Communication and Cost-Effective Solutions with Adit" What do you dislike about Adit? I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. ![britney g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "britney g.") BG britney g. Small-Business (50 or fewer emp.) 4.5/5 "A Game-Changer for Patient Communication!" What do you dislike about Adit? Glitches with the phone or messaging system every blue moon disrupting daily operations and patient communication. ##### 4. System Usability Users find the **system usability inconsistent** and suggest improvements for a more intuitive experience and better support. [ See 4 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2370161&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Dan S.") DS Dr. Dan S. 5.0/5 "Streamlined Patient Communication with Adit" What do you dislike about Adit? I think the dashboard could be simplified a bit, although Adit recently made some changes that helped in that area. KD Karla D. Small-Business (50 or fewer emp.) 5.0/5 "Good communication tool with room for improvement" What do you dislike about Adit? The platform can feel inconsistent and sometimes unreliable, with delays or issues that require frequent follow-up. Certain features are not as intuit ##### 5. Call Issues Users face **call issues** with Adit, including glitches and static that disrupt daily operations and communication. [ See 3 mentions ](https://www.g2.com/products/adit/reviews?filters%5Bsentiment_snippet%5D=2409187&qs=pros-and-cons#reviews) See Related User Reviews ![britney g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "britney g.") BG britney g. Small-Business (50 or fewer emp.) 4.5/5 "A Game-Changer for Patient Communication!" What do you dislike about Adit? Glitches with the phone or messaging system every blue moon disrupting daily operations and patient communication. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally User-Friendly with Lightning-Fast Support" What do you dislike about Adit? We have experienced occasional static on our phones. However, the technicians have been excellent in their efforts to help us resolve these issues. ## Top-Rated Alternatives [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/adit/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/23/2026 "Streamlines Multiple Platforms Into One" 5/5 What do you like best about Adit? Stramlines multiple platforms into one simple platform that is easy for my staff Review collected by and hosted on G2.com. What do you dislike about Adit? No downsides at the moment since starting the product three months ago Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? It's reducing the number of third party applications that I need to run my practice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shilpa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shilpa K.") SK Shilpa K. Dentist Small-Business (50 or fewer emp.) 12/4/2025 "User-Friendly and Easy to Teach, But Mobile Rescheduling Needed" 5/5 What do you like best about Adit? Adit makes patient communication very easy and love how it integrates the messages into our open dental Review collected by and hosted on G2.com. What do you dislike about Adit? To add scheduling and rescheduling on the mobile site Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? We have not run into any business problems with Adit so far Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 3/16/2026 "Easy to Use with Quick, Friendly Support" 5/5 What do you like best about Adit? It’s easy to use, and everything works quickly. Support has also been friendly and responsive whenever I’ve needed help. Review collected by and hosted on G2.com. What do you dislike about Adit? No issues at this time. Adit always responds promptly and resolves any problems quickly. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? They recently updated the online platform, and I find it really helpful for communicating with patients and keeping my schedule all in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/28/2025 "I personally don't believe this company is worth working with" 1.5/5 What do you like best about Adit? Messages, and call tracking there over review of production and goals are nice and they have a very deep connection with open dental Review collected by and hosted on G2.com. What do you dislike about Adit? Forms signatures require First/Last name email and phone number entered each and every time just to sign a form. Patients all hate it and complain about it. No work around adit promised a solution over 9 months ago and still nothing. Adit pay shows all of your financials to all of your employees and cant be hidden, basically anyone who takes payments can see your full spreadsheet as well as initiate refunds. Call tracking is great but if you want your front desk to receive faxes or go through voicemails they also have the ability to listen to calls which i dont approve off. HiPAA doesn't seem covered here. There included phone system did not work properly for over 7 months they tried correctly the issue over and over. it took them 7 months to get the inbound calls to work. what a headache. There mobile phone also didn't work for over 9 months and they claim just last week its fixed. so far its working. but i won't hold my breath unfortunately the list of problems is endless. There online booking now link does work but a major flaw that no appointment type or codes are selected like other systems. also no reminder are sent out or form links after 9pm even if the patient scheduled. Their customer service also is way too much. they call you way toooooooooo much and when they get you on the phone they never know how to help you. They also never really communicate with the last person you spoke with about all of the issues you maybe facing, they begin by asking you everything all over again and again wasting so many hours. Review collected by and hosted on G2.com. Recommendations to others considering Adit: No! yes they are cheap but they have lots of issues, I also tried and used their marketing services but they royally messed that up. They used my payment information and linked my google ads to another client of theirs they ran ads for about 4 months and when i a patient sent me my ad with another (client of adit) link i was extremely upset. They never refunded me the lost of ad money but they did cancel my contract immediately as they knew they messed up royally. BTW those ads never got any calls or leads and they never understood why there marketing wasn't working hmm...... I guess it was working for another provider 1200miles away that they also serviced. Honestly they have been the biggest headache of the startup. I have no idea how a larger more established office works around all of these issues. And im looking to transfer to a different provider service once my 1 year is up unless they fix there BS. Which i dont see happening. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Auto reminders when they work. which sometime have there mind of its own. But when it works its nice Auto reviews Auto forms but they have many issues Messaging patients All in one system \*\*\*\*\* but they over promise there ablities Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Scott A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott A.") SA Scott A. Practice Manager Small-Business (50 or fewer emp.) 11/11/2025 "Streamlines Services Effortlessly" 5/5 What do you like best about Adit? Streamlines most services! Love the integration with Eaglesoft. Review collected by and hosted on G2.com. What do you dislike about Adit? I do not have anything to report at this time. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? VoIP and messaging with patients is great as well as the patient forms integrating with Eaglesoft. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Advanced Dental D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Advanced Dental D.") AD Advanced Dental D. Manager Small-Business (50 or fewer emp.) 11/5/2025 "Manager" 5/5 What do you like best about Adit? Ease of Use. Everything is under one roof. Review collected by and hosted on G2.com. What do you dislike about Adit? We cannot print payment refund receipt. patient has to wire phone number and email in consent form. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Before we use different software for everything we need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BG becky G. insurance coordinator Small-Business (50 or fewer emp.) 10/22/2025 "Effortless to Use—Adit Makes Everything Simple" 5/5 What do you like best about Adit? I like how user friendly adit is. It as been helpful in our dental practice. Review collected by and hosted on G2.com. What do you dislike about Adit? I do not have any negative feedback for adit. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Adit makes communication a breeze for our patients and our office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lisa Marie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa Marie C.") LC Lisa Marie C. Founder Small-Business (50 or fewer emp.) 10/28/2025 "Comprehensive Features, But Onsite Onboarding Would Help" 5/5 What do you like best about Adit? The platform covers patient communication, phone integration, patient forms, and Google services. Review collected by and hosted on G2.com. What do you dislike about Adit? I wish a tech could have come onsite during inital onboarding Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Confirmations, Patient forms, Google and Insurance verification Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kendall Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kendall Y.") KY Kendall Y. Small-Business (50 or fewer emp.) 10/17/2025 "Seamless Communication and Convenience with Adit" 5/5 What do you like best about Adit? The convenience from the phones to the app and communicating with our patients. Review collected by and hosted on G2.com. What do you dislike about Adit? I don't have anything negative to say. Everything has worked out very well since we started using Adit. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? Nothing at the moment. But when I address an issue, it is resolved almost immediately. If it is a more complex issue, they will spend the time to look into it until the issue is resolved. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 2/22/2026 "Very Helpful for Our Billing Team" 5/5 What do you like best about Adit? Very helpful as a member of the billing team. Review collected by and hosted on G2.com. What do you dislike about Adit? The new update is not my favorite, it's very busy looking. Review collected by and hosted on G2.com. What problems is Adit solving and how is that benefiting you? It lets me send reminders automatically. Review collected by and hosted on G2.com. 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