Verified User in Banking
CB
Verified User in Banking
Small-Business (50 or fewer emp.)
"User Friendly"
4/5
What do you like best about AdEspresso by Hootsuite?

A/B testing, Easy Ad Creation and Advance reporting Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

One limitation of AdEspresso is that it focuses specifically on Facebook and Instagram ads, so it may not be the best choice for businesses looking to manage ad campaigns on other social media platforms. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Non-Existent Customer Support - Campaign Failures"
1/5
What do you like best about AdEspresso by Hootsuite?

The User interface is easy and there's only a small learning curve. It works fine till it works fine. Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

Non-existent customer support. Literally no one reaching you out when campaigns fail even they tell that they'll be in touch. No care of paying customers. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very good service and product"
5/5
What do you like best about AdEspresso by Hootsuite?

Service and willing solve the customer issue and great product Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

Nothing as such as of now as i'm new customer Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"very useful tool for social media marketing"
5/5
What do you like best about AdEspresso by Hootsuite?

Instagram and youtube campaigns are very useful Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

Didn't find any as such when i find i will let you know Review collected by and hosted on G2.com.

Emma S.
ES
Emma S.
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"Adespresso doesn't give you the boost it should"
2.5/5
What do you like best about AdEspresso by Hootsuite?

Its ease of display and use. Makes it easy to locate different bits of the tool and use. Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

The scheduling weekly view. Doesn't show me the full week Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"The Original Third Party Facebook Ad Manager"
2.5/5
What do you like best about AdEspresso by Hootsuite?

I like that I can manage ads and analytics for various campaigns in one place. Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

I think pricing has gotten a little high for what it is, and the analytics don't really go far beyond what I can get in the Facebook Business Manager Review collected by and hosted on G2.com.

Isabel S.
IS
Isabel S.
Community manager
Small-Business (50 or fewer emp.)
"Super easy to use, but a luxury"
3.5/5
What do you like best about AdEspresso by Hootsuite?

Makes facebook ads so much easier to put together, compare, and creates new ads based on previous ones easier. Creating ads on adespresso takes about 3 minutes, whereas on facebook it can take 10 due to its complicated UI. Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

Fewer options than native facebook ads. I'm also not sure what the added benefit is over facebook itself other than ease of use, so I'm not convinced it's worth paying for. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great tool for assisted Facebook ad setup, onboarding and PDF reports."
4/5
What do you like best about AdEspresso by Hootsuite?

Facebook ad setup, onboarding and PDF reports. Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

Viewing analytics not in PDF (ie. page) form. Review collected by and hosted on G2.com.

Shivam G.
SG
Shivam G.
Small-Business (50 or fewer emp.)
"Charged UNFAIRLY ($140) due to technical bug, not refunded after many requests"
0/5
What do you like best about AdEspresso by Hootsuite?

Not even a single feature impressed me.. Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

During my trial period, I had completed the cancelation flow but since the flow was so long and when I submitted the cancellation flow my ID got logged out. Thereafter it looked like the account got unsubscribed. I was not at all aware that it was not canceled and I could be charged. I haven't received any mail from your team regarding subscription is going to renew or email related to renewed subscription or I would have been canceled there only.

At this pandemic time, we are so much financially disabled just wanted to stable our business online as much as possible, I requested a refund of $140 but no positive response which leads adespresso is an inhuman organization.

I also offered a team If they can't refund the whole amount then refund at least 75%-50% of the whole amount. Review collected by and hosted on G2.com.

AB
Artist B.
Small-Business (50 or fewer emp.)
"When you lie about offering a tool to get someone's email account - be prepared for a bad review"
0/5
What do you like best about AdEspresso by Hootsuite?

nothing - offered a tool and all you get is a poster Review collected by and hosted on G2.com.

What do you dislike about AdEspresso by Hootsuite?

offered a tool to assist with copywriting and its poster THE WHEEL OF COPY. in exchange I had to give them my email address details. Terrible way to collect information for marketing - my details in exchange for a clumsy downloadable poster - its not a tool people dont be sucked in Review collected by and hosted on G2.com.