I am able to access documents fairly quickly even remotely. Review collected by and hosted on G2.com.

Time entry is slow. The program would benefit from an easy tutorial because it isn't the most user friendly. Review collected by and hosted on G2.com.

Conceptually fantastic product with timers to capture work as I go and enter during the day and at the end of the day. Review collected by and hosted on G2.com.

Program crashes constantly. It is cumbersome to search for the proper client number/matter. The recent upgrade has made these problems worse and the program slower. Review collected by and hosted on G2.com.

Easy to use system for time entry. Self-explanatory and user friendly Review collected by and hosted on G2.com.

At times, it lags when I go to log my daily time, and can be frustrating Review collected by and hosted on G2.com.

The old web-based interface before our installation of Aderant was "upgraded." Review collected by and hosted on G2.com.

Everything is incredibly slow. The user interface is troublesome to use, unpredictable, inconsistent, and graphically hard to read and navigate. The elements on the screen don't respond to user input in real time, leading to errors. Choice lists are slow to appear, and selecting list items from the first few characters can be tough without switching constantly from the keyboard to the mouse and back to the keyboard -- lots of wasted input. Window maximizing/resizing behaves erratically, and on some screens, text input runs invisibly off the side of the screen. Users have minimal control over the appearance of the screen, and the as-supplied font face, size, and color is a chore to read -- maybe attractive to a designer but a real penance for a user. The tabs/ribbons with commands are not intuitive, are conceptually inconsistent ,and result in unpredictable consequences. Space on the screen is used inefficiently, leaving a lot of unusable screen real estate, and forcing a user to have to waste time scrolling and repositioning the insertion point. There is a lot of distracting screen animation (e.g., highlighting when the mouse pointer moves, color changes when you enter a field, puzzling color coding of fields). Overall, among the worst of my user experiences in 46 years as a power user. Review collected by and hosted on G2.com.

I like the shortcuts that you can use for narratives using the "=" sign. And, it flags in red when you enter a word it does not recognize. Review collected by and hosted on G2.com.

Sometimes if you make an error, it puts an time entry in the "incomplete" section and you can't figure out what you did wrong. These are parameters that are user-specific I believe. Review collected by and hosted on G2.com.

Easy to understand data structure and process flows. Helpful support staff. Product teams are open to customer feedback and provide opportunities for direct input into the development of new upgrades/applications. Review collected by and hosted on G2.com.

Deployment, upgrading, and customization of the applications built on the new framework is still far more complex than it should be. Support and professional services teams are often understaffed, especially in regards to cases involving the newer applications. Review collected by and hosted on G2.com.

Absolutely nothing. I really wish there were 40 characters worth of positive feedback I could give, but unfortunately there aren't. Review collected by and hosted on G2.com.

1) The inability to have multiple screens open simultaneously,

2) The "Comments" screen set up is horrible, with tiny font that is unable to enlarge and very difficult to read.

3) Fields from customized settlement screens do not merge properly in form letters.

4) We had to wait over a month to have the ability to sort defendants alphabetically. After we were able to see the names and not random numbers.

5) Myriad data was transferred incorrectly - tens of thousands of claim numbers were deleted from settlement screens making it impossible to run certain reports.

6) Some clients transferred over as both dead and alive; tens of thousands of contacts were not transferred or associated to their proper client;

7) It was determined by Aderant executives to link all the missing contacts to only 2 clients (instead of their proper connections) thus crashing the system every time anyone tries to access the files of those 2 clients.

8) Almost 2 months in and we still do not have a bulk post tool.

9) Almost 2 months in and we still cannot run proper defendant reports.

10) All emails were transferred in as Word documents.

11) Every time one issue is fixed, another one is created.

12) Almost all of our daily tasks require multiple steps - Not very user friendly.

13) Users with similar names have their IDs mixed up.

14) The Summary page offers no vital information and is totally useless.

15) We still cannot mass merge form letters or bulk post data into customized screens.

16) The only "reminder" for "TO-DO" items is that the font turns red - no alarm, no pop up or anything.

17) The only way to print out work histories is to export into excel. The headers are the coding for the names in the screen rendering them almost completely useless. It does not include any personal data - not even their name. Review collected by and hosted on G2.com.

Almost everything is at your fingertip. This software allows most documents to be associated with the case. Review collected by and hosted on G2.com.

Does not allow for clients incoming emails and communication to have direct association. Review collected by and hosted on G2.com.

I like the modern look of the program and that you have many aspects of matter management linked between each other. Review collected by and hosted on G2.com.

Program is not web-based, and it is very slow. Review collected by and hosted on G2.com.

It is very straightforward and descriptive. The boxes are clearly labeled and well organized. Review collected by and hosted on G2.com.

It can be overwhelming and slightly chaotic. Review collected by and hosted on G2.com.