I found AddSearch to be my ideal solution to improve my website navigation.

It's an absolute must-have! I tried others, but the functions of AddSearch are miles ahead.

I'm no geek, so their great active support was crucial for me. I'm a very pleased user of AddSearch, indeed.

Aine Chambers. Review collected by and hosted on G2.com.

It can't open from the drop-down menu with a new page. ie. Target=right Review collected by and hosted on G2.com.

AddSearch is the best combination of a great and professional team, a good and stable product that can be used in different use cases and transparent costs! The team was always very supportive and offered support even when it wasn't their obligation to do that. Review collected by and hosted on G2.com.

I can't think of any disadvantages or things I could dislike about working with AddSearch and using their product! I think they are transparent and they deliver what they promissed. Review collected by and hosted on G2.com.

1) Responsive Tech support.

2) API functions support and usability.

3) Accuracy of search results.

4) GUI display.

5) Competitive price.

6) You are not left alone to set up. Review collected by and hosted on G2.com.

We found this company's search to work very well for our needs. Currently, we did not find anything with the search mechanism that we did not like. We are pleased with their services. Review collected by and hosted on G2.com.

What I like best about AddSearch is the simple setup, API capabilities, and all the various configuration settings provided to customize search results. We also like the analytics that provide great insights in to what users are searching for on your site. Review collected by and hosted on G2.com.

I don't have any critical feedback about AddSearch. Their toolset is solid and their support team is very responsive and quickly remedies bugs. Review collected by and hosted on G2.com.

We enjoy the ability to manage/extend/promote search results. We also appreciate the ability to style the AddSearch pieces however we like. The documentation is good/helpful as well. Review collected by and hosted on G2.com.

The partner program is new and still feels like they are working the kinks out of it in terms of paying commissions in a timely/streamlined fashion. The pricing is more than we guessed it would be initially, but we have come to realize it is worth the price. The analytics could be improved as well. Review collected by and hosted on G2.com.

Very prompt customer services and the product does what you'd expect. Review collected by and hosted on G2.com.

Their crawler does a great job indexing our content. One potential issue is that their crawler often makes hundreds of requests to our site, often in the span of a very short period of time Review collected by and hosted on G2.com.

It all comes down to three simple things...

1) The user experience is excellent, and this applies whether use the basic integration or decide to make a custom results page using Search UI.

2) The developer experience offers a perfect balance of control and ease of use.

3) Search indexing and search results ranking management is breathtakingly simple and even informed by analytics, all from a shared dashboard. Review collected by and hosted on G2.com.

Not a deal-breaker... it would just be nice if the management dashboard was mobile-friendly.

Occasionally I need to make small search ranking changes when I am away from my desk, and the dashboard does not work well from the small viewport of a mobile phone. Review collected by and hosted on G2.com.

I overlooked an email from AddSearch informing me of changes in their package options and, as a result, my corporate credit card was charged for a different amount than I had expected. Through a series of emails over the course of several days, my customer support specialist, Mikko, worked through the issues with me which included a refund to my credit card for the difference. Mikko was extremely helpful, positive and responded quickly each time, even when it was to inform me that the situation was being further investigated. Mikko is, without a doubt, the best customer support specialist I have ever had the pleasure to work with. Review collected by and hosted on G2.com.

Nothing! The customer service was truly exceptional. Review collected by and hosted on G2.com.

Good documentation, comfortable web UI for reading. They are concentrated on the functions supplied, not over-complicated. Review collected by and hosted on G2.com.

May create more functions for customers to self-use. And maybe the API calls would be more beneficial for developers. Review collected by and hosted on G2.com.

Great customer service, ability to pin results based on actual customer inquiries to make for more accurate searches Review collected by and hosted on G2.com.

Needs more pinned results to better customize customer inquiries Review collected by and hosted on G2.com.