After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration. Review collected by and hosted on G2.com.

We have had a few hiccups in technology; however, whenever we experienced search index or code issues, AddSearch's support team was quick to assist and helped us troubleshoot to resolve problems quickly. Review collected by and hosted on G2.com.

AddSearch has an extraordinary website search - better than any we have tried. It is thorough and easy to use. The communication with AddSearch customer support is also immediate, personal and helpful. In today's world, 'personal' is one of the best references I can give. Review collected by and hosted on G2.com.

I have encountered no downsides to AddSearch Review collected by and hosted on G2.com.

AddSearch is easy to set up and configure on your website. The API is well documented and easy to understand. The results pages are super fast to respond and can be configured to meet exact requirements of many search types. The speed and attentiveness of the support team is outstanding. When there is a question that needs answering I know I can rely on them not only to be there, but to be there with the answers I need. They follow up on outstanding tickets, and really listen to feature requests and feedback. Review collected by and hosted on G2.com.

I had a small problem with their site crawl bots not all getting access to my site. But this has been resolved with the implementation of the API. Review collected by and hosted on G2.com.

Everytime i have interacted with the AddSearch support they have gone above and beyond to make sure I have what I need. They always follow up a few weeks later aswell to make sure there are no further issues. Review collected by and hosted on G2.com.

There is a little disconnect between the billing plan I am on and what is represented as the features. Better information about what the site search is doing and updating would be useful aswell Review collected by and hosted on G2.com.

Was able to integrate into our custom site, analytics Review collected by and hosted on G2.com.

It's expensive and no automatic reports. Review collected by and hosted on G2.com.

My company wanted a responsive search tool that had the ability to process new pages quickly. AddSearch has exceeded our expectations. Not only does it provide beautiful image and text results but when I’ve had questions or concerns their customer service has always responded and addressed my concerns quickly and completely. I would recommend AddSearch to anyone. It’s easy to use, updates quickly, and the customer service is top notch. Review collected by and hosted on G2.com.

I have yet to find a downside. Every time I have a concern about AddSearch it gets fully addressed. Review collected by and hosted on G2.com.

AddSearch is great for allowing us to manipulate results for internal site searches. We use this to promote our relevant and highest priority content and, in some cases, to encourage users to browse related content. The keyword section is also especially useful to see where users are struggling to find content and potential gaps in our offering.

Also, the support team have been super helpful and responsive both through the online chat function and over email (thanks Wyatt in particular!) Review collected by and hosted on G2.com.

Only being able to recrawl once a week with our license isn't ideal but the support team are helpful there too. It would also be great to be able to exclude our own IPs as these likely skew results slightly but as an overview it's still super useful. Review collected by and hosted on G2.com.

The seamless integration and user-friendly interface are impressive, but what truly sets AddSearch apart is its exceptional customer support. The responsive team has promptly addressed our queries and provided insightful guidance, making the overall experience not just efficient but also highly supportive. Review collected by and hosted on G2.com.

Overriding existing styles is allways a bit turnoff. Could it be possible to turn off all predefined stylings? Review collected by and hosted on G2.com.

AddSearch has enhanced our website and made navigation much easier. Review collected by and hosted on G2.com.

There is nothing I can think of that I dislike. Review collected by and hosted on G2.com.

The instant results and great support from the developers.

Lot's of customisation opportunities and options.

Really well thought out and being able to combine domains in one search is great. Review collected by and hosted on G2.com.

Large subscription is a little pricey. Seems higher than necessary. Review collected by and hosted on G2.com.