--- title: AddSearch Reviews meta\_title: 'AddSearch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 105 reviews by the users' company size, role or industry to find out how AddSearch works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 105 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # AddSearch Reviews & Product Details Visit Website AddSearch is the unified AI Search and Conversational Content Discovery platform for content-rich websites. One implementation gives you three layers of depth: fast keyword search, AI-generated answers grounded entirely in your own content, and multi-turn AI conversations — deployed together or individually. What customers get on day one (typical go-live: under one week; simple sites in a day): • Site search with autocomplete, typo tolerance, AutoSynonyms in 33 languages, and Progressive Ranking that auto-promotes the most relevant content. • AI Answers with full source transparency, no hallucinations, and a Privacy-First architecture — your data never trains external models. • AI Conversations that remember context, support follow-up questions, and reduce helpdesk volume by answering directly on your site. • Built-in analytics that surface zero-result searches and content gaps. • Total Control: pin results, run promotional banners, and override ranking when you need to. Trusted by 1,800+ organizations in higher education, government, finance, healthcare, manufacturing & telecom, associations, and insurance. SOC 2 Type II, GDPR compliant, 99.9% uptime SLA, with up to 99.999% available on Enterprise. * * * Product Website AddSearch Seller [AddSearch](https://www.g2.com/sellers/addsearch) Discussions [AddSearch Community](https://www.g2.com/products/addsearch/discuss) Languages Supported Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Irish, Galician, Hindi, Croatian, Hungarian, Armenian, Indonesian, Italian, Japanese, Korean, Kurdish, Latvian, Lithuanian, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Chinese (Simplified) Solution Type All-in-One Overview by Helena Rebane Show More ## Pricing Pricing provided by AddSearch. ### AddSearch Experience Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/addsearch/pricing) ## AddSearch Integrations (3) What do users say about integrations? Verified by AddSearch [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More AC Aine C. Web Master Small-Business (50 or fewer emp.) 9/15/2022 "Not a Geek!" 5/5 What do you like best about AddSearch? I found AddSearch to be my ideal solution to improve my website navigation. It's an absolute must-have! I tried others, but the functions of AddSearch are miles ahead. I'm no geek, so their great active support was crucial for me. I'm a very pleased user of AddSearch, indeed. Aine Chambers. Review collected by and hosted on G2.com. What do you dislike about AddSearch? It can't open from the drop-down menu with a new page. ie. Target=right Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? Navigation, Not having an overloaded landing page, more tempting for visitors to explore. The drop-down Menu reveals numerous options, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") CP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 12/6/2022 "AddSearch equals for profesionalism, engagement and confidence" 5/5 What do you like best about AddSearch? AddSearch is the best combination of a great and professional team, a good and stable product that can be used in different use cases and transparent costs! The team was always very supportive and offered support even when it wasn't their obligation to do that. Review collected by and hosted on G2.com. What do you dislike about AddSearch? I can't think of any disadvantages or things I could dislike about working with AddSearch and using their product! I think they are transparent and they deliver what they promissed. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? Search suggestions when having many products based on complex algorithms and user behaviour without months of custom development and analytics for the best overview of user behaviour. Review collected by and hosted on G2.com. Show More Response from Helena Rebane of AddSearch [Editedit](https://www.g2.com/survey_responses/addsearch-review-7467046/official_response/edit) Thank you for sharing your thoughts with us! We are happy you appreciate the work our implementation and customer success team puts into ensuring the search is set up and works the best it can for you. Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Jim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim W.") JW Jim W. Administrator Small-Business (50 or fewer emp.) 4/5/2022 "Quick and Agile Search Engine" 5/5 What do you like best about AddSearch? 1) Responsive Tech support. 2) API functions support and usability. 3) Accuracy of search results. 4) GUI display. 5) Competitive price. 6) You are not left alone to set up. Review collected by and hosted on G2.com. What do you dislike about AddSearch? We found this company's search to work very well for our needs. Currently, we did not find anything with the search mechanism that we did not like. We are pleased with their services. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? Addsearch is providing accurate search matching results for our products which are in the tech and electronics industry. Clients can then find what they are looking for to buy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Andy S. Development Architect Mid-Market (51-1000 emp.) 12/14/2021 "AddSearch is a solid site search option" 4.5/5 What do you like best about AddSearch? What I like best about AddSearch is the simple setup, API capabilities, and all the various configuration settings provided to customize search results. We also like the analytics that provide great insights in to what users are searching for on your site. Review collected by and hosted on G2.com. What do you dislike about AddSearch? I don't have any critical feedback about AddSearch. Their toolset is solid and their support team is very responsive and quickly remedies bugs. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? AddSearch provides a very competitively priced search tool for any website. It is better than most out-of-the-box CMS searches and way less expensive than most of the enterprise-level search options like SOLR. We originally found AddSearch as our replacement to Google's Site Search that was deprecated. AddSearch has added so much more functionality and configurations than Google ever had. Review collected by and hosted on G2.com. Show More 6/14/2022 Current UserValidated ReviewerSource: Seller invite ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 3/28/2022 "AddSearch has enabled us to provide our clients with a rich search experience." 5/5 What do you like best about AddSearch? We enjoy the ability to manage/extend/promote search results. We also appreciate the ability to style the AddSearch pieces however we like. The documentation is good/helpful as well. Review collected by and hosted on G2.com. What do you dislike about AddSearch? The partner program is new and still feels like they are working the kinks out of it in terms of paying commissions in a timely/streamlined fashion. The pricing is more than we guessed it would be initially, but we have come to realize it is worth the price. The analytics could be improved as well. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? Rather than custom-developing search functionality for clients (like we used to), AddSearch streamlines that functionality drastically so we can focus on other priorities for our clients. Review collected by and hosted on G2.com. Show More 3/28/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") IN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 4/20/2022 "AddSearch works great" 5/5 What do you like best about AddSearch? Very prompt customer services and the product does what you'd expect. Review collected by and hosted on G2.com. What do you dislike about AddSearch? Their crawler does a great job indexing our content. One potential issue is that their crawler often makes hundreds of requests to our site, often in the span of a very short period of time Review collected by and hosted on G2.com. Recommendations to others considering AddSearch: Try AddSearch, you won't be disappointed. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? We faced issues with their crawler gaining access to protected content which prevented protected content from being properly indexed. AddSearch was able to solve this by me providing a set of credentials for their process to use to access protected content. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ethan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan D.") ED Ethan D. Web Information Manager Mid-Market (51-1000 emp.) 8/19/2021 "Best way to easily add enterprise search to any website or web app" 5/5 What do you like best about AddSearch? It all comes down to three simple things... 1) The user experience is excellent, and this applies whether use the basic integration or decide to make a custom results page using Search UI. 2) The developer experience offers a perfect balance of control and ease of use. 3) Search indexing and search results ranking management is breathtakingly simple and even informed by analytics, all from a shared dashboard. Review collected by and hosted on G2.com. What do you dislike about AddSearch? Not a deal-breaker... it would just be nice if the management dashboard was mobile-friendly. Occasionally I need to make small search ranking changes when I am away from my desk, and the dashboard does not work well from the small viewport of a mobile phone. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? 1) We needed a federated search solution for our main website. Our website visitors can now search from our main website and see results from every web property affiliated with the institution. 2) We needed a way to easily customize search results. I can now easilty customize the ranking, promotion/pinning, and unique search synonmys all at a moments notice. 3) Budget constraints. As an educational institution with search needs that do not equate to customer revenue, this was, by far, the most afordable way to add enterprise quality search to our website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite LC Lynn C. Vice President, Marketing Mid-Market (51-1000 emp.) 11/4/2021 "Extraordinary Customer Service" 5/5 What do you like best about AddSearch? I overlooked an email from AddSearch informing me of changes in their package options and, as a result, my corporate credit card was charged for a different amount than I had expected. Through a series of emails over the course of several days, my customer support specialist, Mikko, worked through the issues with me which included a refund to my credit card for the difference. Mikko was extremely helpful, positive and responded quickly each time, even when it was to inform me that the situation was being further investigated. Mikko is, without a doubt, the best customer support specialist I have ever had the pleasure to work with. Review collected by and hosted on G2.com. What do you dislike about AddSearch? Nothing! The customer service was truly exceptional. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? We use the AddSearch solution on our bank's website to assist our customers and prospects in their search endeavors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![YANNICK L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "YANNICK L.") YL YANNICK L. WordPress Software Engineer Computer Software Mid-Market (51-1000 emp.) 12/1/2021 "Easy to find help, and rapid reply." 4.5/5 What do you like best about AddSearch? Good documentation, comfortable web UI for reading. They are concentrated on the functions supplied, not over-complicated. Review collected by and hosted on G2.com. What do you dislike about AddSearch? May create more functions for customers to self-use. And maybe the API calls would be more beneficial for developers. Review collected by and hosted on G2.com. Recommendations to others considering AddSearch: Clean, simple, good support. Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? The outdated insite search index. Some deleted pages have still stayed on the index. After the full recrawl, they are gone as expected. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite CS Carl S. Business Owner Small-Business (50 or fewer emp.) 2/5/2020 "Excellent Customizable Web Site Search Box, Better than Google" 5/5 What do you like best about AddSearch? Great customer service, ability to pin results based on actual customer inquiries to make for more accurate searches Review collected by and hosted on G2.com. What do you dislike about AddSearch? Needs more pinned results to better customize customer inquiries Review collected by and hosted on G2.com. What problems is AddSearch solving and how is that benefiting you? A search tool that is superior to our old paid Google search tool Review collected by and hosted on G2.com. Show More 2/5/2022 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about AddSearch? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AddSearch ](https://www.g2.com/products/addsearch/discussions/new) GU Guest User • Last activity 9 months ago What is AddSearch Site Search used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-addsearch-site-search-used-for) [ View all Discussions ](https://www.g2.com/products/addsearch/discuss) ## Pricing Options Pricing provided by AddSearch. ### AddSearch Experience Contact Us Per Month ### AI Conversations Contact Us Per Year ### AI Answers Starting at $8,400.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/addsearch/pricing) AddSearch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8b7928d2e1cefffe2f9fb20febf2898/algolia.png "Product Avatar Image") Algolia 4.5/5(453) [ Compare Now ](https://www.g2.com/compare/addsearch-vs-algolia) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da633d2d1c1fd43e5e3cc46236965f55/elastic-elasticsearch.png "Product Avatar Image") Elasticsearch 4.5/5(292) [ Compare Now ](https://www.g2.com/compare/addsearch-vs-elastic-elasticsearch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_79ac1d3b9d36a44f63b11205497bb1b0/site-search-360.jpg "Product Avatar Image") Site Search 360 4.7/5(35) [ Compare Now ](https://www.g2.com/compare/addsearch-vs-site-search-360) ##### ##### AddSearch Features Compatibility File Types Search Queries Typo Tolerance Synonyms Functionality Search Analytics Integrations Search Setup Indexing Auto Complete Product Information [ View More Features ](https://www.g2.com/products/addsearch/features) ## Top-Rated Alternatives [ ![Algolia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Algolia") Algolia 4.5/5(453) ](https://www.g2.com/products/algolia/reviews) [ ![Elasticsearch](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elasticsearch") Elasticsearch 4.5/5(292) ](https://www.g2.com/products/elastic-elasticsearch/reviews) [ ![Luigi's Box](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi's Box") Luigi's Box 4.8/5(431) ](https://www.g2.com/products/luigi-s-box/reviews) [ View All Alternatives ](https://www.g2.com/products/addsearch/competitors/alternatives) ##### Categories on G2 [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search)[Insight Engines](https://www.g2.com/categories/insight-engines) [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search)[Insight Engines](https://www.g2.com/categories/insight-engines)[Site Search Software](https://www.g2.com/categories/site-search-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Apollo ILS vs Koha vs SirsiDynix Symphony for public and academic libraries: which library management system avoids vendor lock-in while supporting custom workflows and library-specific processes?](https://www.g2.com/discussions/apollo-ils-vs-koha-vs-sirsidynix-symphony-for-public-and-academic-libraries-which-library-management-system-avoids-vendor-lock-in-while-supporting-custom-workflows-and-library-specific-processes)[Which payment analytics platforms are highest rated for companies recovering lost revenue from payment failures?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-highest-rated-for-companies-recovering-lost-revenue-from-payment-failures)[Which legal billing software is best for law firm time tracking?](https://www.g2.com/discussions/which-legal-billing-software-is-best-for-law-firm-time-tracking) [Best tools for integrating product catalogs with marketplaces](https://www.g2.com/discussions/best-tools-for-integrating-product-catalogs-with-marketplaces)[Best event registration software for mid-size company](https://www.g2.com/discussions/best-event-registration-software-for-a-mid-size-company)[Pros and Cons Details](https://www.g2.com/products/addsearch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)