Kelsey B.
KB
Kelsey B.
Executive Director
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"AddressTwo great for Non-Profits"
5/5
What do you like best about AddressTwo?

AddressTwo is very easy to use. Troy at AddressTwo is very responsive and helpful. Great customer service! It's great to have a CRM that is able to grow with us. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

It would be great if there was a way to add additional information about each contact that is useful for a non-profit. Some examples include: donations including size of gift, frequency of gift, start date as volunteer, etc. Also, the stats are somewhat general. It would be great if it showed more specific stats such as the number of times a specific link in our eNewsletter is being clicked. Perhaps these options are available as a custom setup. Review collected by and hosted on G2.com.

Edward O.
EO
Edward O.
Logistics Specialist
Small-Business (50 or fewer emp.)
"Improving efficiency "
5/5
What do you like best about AddressTwo?

I have used other CRM's and I find address two to be very simple to use, but extremely effective in improving the efficiency in our office. It has helped us gain new customers through the email campaigns and scheduling timely follow ups, which has lead to new business.

I have found the support to be right on top of things when we have had questions and have answers those questions with complete satisfaction. I would highly recommend this to any company that is looking for a simple, ease to use and priced perfect. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

The times to set for follow up are not yet set to your current time zone Review collected by and hosted on G2.com.

Response from Troy Hanna of AddressTwo

Thanks for the Review Ed! I will be in touch shortly regarding the times issue!

Thanks - AddressTwo

Mel M.
MM
Mel M.
CEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"AddressTwo is my Sales Manager"
5/5
What do you like best about AddressTwo?

I have known that I needed help with my prospect follow ups and accountability for a while. As the CEO of my company, I have lots of tasks and big ideas, and I need to make sure my contacts didn't get neglected or pushed to the bottom of my "to do" list. AddressTwo has helped me stay organized, stay in touch, and stay on task. I would recommend it for anyone in sales, account management, customer relations--you name it. You need it. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

There isn't much that I dislike about the system. If it could read my thoughts and do my follow ups for me, that would be great. Review collected by and hosted on G2.com.

Dave K.
DK
Dave K.
US and international editor, writer and photographer
Real Estate
Small-Business (50 or fewer emp.)
"Great help with sales calls"
5/5
What do you like best about AddressTwo?

The ability to keep up with calls, appointments. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

There were a few weaknesses, related to my personal preferences, but nothing major. One weakness was the ability to keep appointments at the front of the list ahead of the phone call schedule. Review collected by and hosted on G2.com.

Roger S.
RS
Roger S.
Customer Service Manager
Insurance
Small-Business (50 or fewer emp.)
"This is Incredible!!"
5/5
What do you like best about AddressTwo?

Simple to learn how to use with the You Tube webinars, tutorials.

ALL in 1 system and tracks everything and I mean everything here in 1 stop data.

Mobil application is excellent

Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

Absolutely Nothing!! This is simple to learn and simple to use.. Review collected by and hosted on G2.com.

Response from Troy Hanna of AddressTwo

Thank you so much for a great review of our CRM. It's been great working with you and we look forward to seeing your business grow!

Jaime Theresa S.
JS
Jaime Theresa S.
National Business Development
Events Services
Mid-Market (51-1000 emp.)
"AddressTwo Rocks!!!"
5/5
What do you like best about AddressTwo?

I love the ease of entry and record keeping features it has to offer. Accessing it on my phone for quick information, to knowing how and when I reached out to the client last in order to know what to do next, this is the best tool. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

I wish I had time to access all the "bells and whistles" the CRM has to offer. #time Review collected by and hosted on G2.com.

Response from Troy Hanna of AddressTwo

Thanks for the great review Jaime! Keep up the great work and let us know when life slows down and I'll be happy to show you even more of the features that can help.

Mike S.
MS
Mike S.
Principal
Small-Business (50 or fewer emp.)
"AddressTwo, I love you!!"
5/5
What do you like best about AddressTwo?

AddressTwo continues to offer more and more every day. Now if you could add a button that would slap or pinch or buzz me each time I forget to use you, that would be awesome! The ease of use along with the pipelines are probably my favorite part thats assuming you dont want to talk about the drip campaigns... Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

The only piece I dislike is the email system, but honestly its no enough for me to look elsewhere for some other system and believe me I have looked. Review collected by and hosted on G2.com.

Response from Troy Hanna of AddressTwo

Thank you for your review Mr. Stout! As you know we will continually update the system and value your input. Let's talk soon about the email side of AddressTwo and what we can do to make that better for you.

Una H.
UH
Una H.
Operations Manager
Translation and Localization
Small-Business (50 or fewer emp.)
"The Goldilocks of CRMs"
5/5
What do you like best about AddressTwo?

The system is intuitive to use, cost effective for our business and satisfies my desire to see my sales stats in real time. The pipeline feature is priceless and the ability to assign tasks for follow up helps us keep on track with projects. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

I'd love to be able to add to the pipeline feature from the pipeline page itself- but this is a minor complaint in an overall delightful system. Review collected by and hosted on G2.com.

Nancy M.
NM
Nancy M.
Director of Marketing and Communications, Division of Online and Distance Education
Higher Education
Enterprise (> 1000 emp.)
"Extremely responsive to specific needs"
5/5
What do you like best about AddressTwo?

Great personalized and quick support.

Address Two works with us to understand our needs and deliver what we need to our prospects. We have used them since 2012 and we have seen an increase in leads and enrollments. We know that the support we get via Address Two has helped us meet our business goals. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

Can't think of anything at this time. Review collected by and hosted on G2.com.

Andrea B.
AB
Andrea B.
Interior Designer/Principal
Design
Small-Business (50 or fewer emp.)
"Great Product"
4.5/5
What do you like best about AddressTwo?

It is really easy to use! You get great customer service and prompt service when you have a question. Review collected by and hosted on G2.com.

What do you dislike about AddressTwo?

I wish it would have interacted with Outlook. I had to switch to a Google calendar. I am not sure it can access/link my Google contacts Review collected by and hosted on G2.com.

Response from Troy Hanna of AddressTwo

Thanks so much for the Review Andrea!

Hoping to have an outlook plugin done by the end of the year.