The ability to see one device or several devices and their status. Then being able to remotely log onto the device even when they are not on campus. Review collected by and hosted on G2.com.

There is nothing I can think of that I dislike about Addigy. We have been using it for several years now. Review collected by and hosted on G2.com.

Addigy is great for multi-tenant environments. We can setup multiple customers within our account, which is something we have not been able to do with JAMF. We can also give our customer's access to Addigy for some self-management tasks. Review collected by and hosted on G2.com.

I wish it was easier to deploy software via Addigy to endepoints. It would be great to be able to setup some kind of self-service portal that lets end users manage their own software install. Review collected by and hosted on G2.com.

We like Addidy's implementation of policies 'similar to AD OUs' to allow the easy management of macOS clients. These policies allow our team to deploy settings, restrictions and software/apps to our fleet of MacOS clients across multiple sites around the country. In addition, we have found the Addigy community to be an invaluable resource of advice/information for deploying software and scripts to make managing the fleet as efficient as possible for our Team. Review collected by and hosted on G2.com.

Nothing that is a dealbreaker but; Addigy seems to be orientated toward more of an MSP feature set, for our team managing clients within a large organisation this means there are a few quirks around DEP & VPP App Deployment across multiple policies. Some of these include:

Addigy doesn't support the ability to make VPP App-Store apps available from Self-Service, we have a number of VPP apps that we would like to make available to our users via self-service.

Addigy doesn't support/doesn't have the ability to manage software via groups e.g. we would like to create a software group and tag it to individual devices rather than entire policies. Review collected by and hosted on G2.com.

the ability to remotely update policies and how it's able to connect directly with our Azure on-prem AD. Review collected by and hosted on G2.com.

nothing! Although I do wish their were more ways to remote into users machines Review collected by and hosted on G2.com.

The monitoring aspect and the ease of deployment with Addigy is great, I can keep the macs from hundreds of customers monitored and in check. we can easily deploy patches and security fixes. It is so good that I'm surprised Apple hasn't bought them, haha. Review collected by and hosted on G2.com.

Nothing, really. I really like the product. it works perfectly for our use case scenario, and we have tried other tools in the past like Solarwinds N-Able and Addigy is way better. Review collected by and hosted on G2.com.

Addigy's remote access tools are great and have been a lifesaver for various customers. The ability to host multiple small customers in a single intstance while still maintaining some separation has been helpful in reducing administrative overhead. We appreciate the integration with ConnectWise Manage (though this could be improved). Review collected by and hosted on G2.com.

Some features don't work as well as we would like - particularly the ability to build, edit and deploy custom MDM profiles for items not inside Addigy's default catalog. Review collected by and hosted on G2.com.

I appreciate the attentiveness of the entire support team and how they're willing to step into your workspace and use case to get a problem solved. Addigy's support reps are always so kind and helpful in all of their tickets, even filling in some gaps to use them as teaching opportunities, which helps our techs spread that knowledge and benefit the Team. The part of Addigy that I like the most would be the simplicity in its' user interface and dashboard. With other MDM platforms, many functions can be hidden behind a lot of jargon and convoluted menus. In contrast, Addigy's parts do exactly what they say, and it helps techs that aren't used to Apple device management jump in and contribute. Review collected by and hosted on G2.com.

I dislike some UI decisions when it comes to managing policies and going back and forth between a few. Additionally, I wish there were more GUI options to filter file installs between M1 and Intel macs as we have to write, albeit simple, condition scripts for our smart software. On top of that, Public software, which is convenient, needs to be side-stepped entirely because of this...there's no option to attach a condition script to them. It's probably the Apple nerd in me, but I wish we had more icons to choose from when customizing a Policy's color and Icon. Also, I feel it would be beneficial if there were M1 Mac Icons on the Policy overview page to show how many M1 devices are in that Policy. It would also be incredibly helpful to have a file manager of sorts, as I have to go through pages and pages of files to find a random one to load into a piece of smart software. If we had folders and more organizational options, that would be great! Review collected by and hosted on G2.com.

Addigy has helped our business manage different clients in one single interface. Addigy makes it easy to use MDM and helps deploy software to the machines with easement. Review collected by and hosted on G2.com.

The only downside about Addigy is that the deployment of system updates. You have to make sure that everything is set correctly. The other downside as well is that the feature updates are a pain to deploy as you can't deploy it out at once. Review collected by and hosted on G2.com.

I like the pricing! The application is feature rich, with the ability to do all that you are likely to need as an admin or support tech. Addigy, when compared to alternatives, comes out at least equal in my book. Review collected by and hosted on G2.com.

There isn't too much to dislike about Addigy. It has Multi-Systems Support, Apple Support, Usage Information, Remote Monitoring, Asset Tracking

Application Deployment, Patch Management, etc.... Review collected by and hosted on G2.com.

Addidy is an affordable and comprehensive MDM solution that is simple to use for everyone. Policies are created and applied in the same way as windows management policies are. Review collected by and hosted on G2.com.

They could make some improvements on their logging. Other than that, Addigy has everything we need. They also continue to roll out new features and support has been helpful. Review collected by and hosted on G2.com.