Addigy listens to customers and is customer focused in the setup and operation of their service. I use Addigy every day and they have all of the features and integrations that we need. Review collected by and hosted on G2.com.

Addigy doesn't have every featured that some of the bigger players have. Review collected by and hosted on G2.com.

The platform is a single pane that allows us to monitor and manage our Apple devices across partners and customers from a single platform. We are able to interact with the devices as alerts are generated. Review collected by and hosted on G2.com.

We have not seen many down sides to the platform. It works as advertised. We are able to deploy and push information out as well as obtain staus of what is going on with the device. Review collected by and hosted on G2.com.

Very low barrier to onboard. Easy to learn, great training, support, and documentation, continuous improvements, the staff is very approachable, accessible, and engaged with the user base and mac admin community. Easy to integrate with 3rd party tools and libraries most of the time. Review collected by and hosted on G2.com.

The platform doesn't always work as advertised. Some features can be buggy, but the team consistently investigates issues and provides workarounds until they are able to fully resolve them. I'm not sure how well this would scale for a large enterprise. Review collected by and hosted on G2.com.

If you have more than one client with Apple machines/tablets/phones, then Addigy is for you. They do multi-tenant very well, and allow for sharing of scrits/policies across tenants. Documentation has really picked up in the last year, so it's less of a drag when you're trying to solve problems. Review collected by and hosted on G2.com.

It's a lot of self-serve. If you know the mac world and are comfortable scripting the OS, you'll do fine. Review collected by and hosted on G2.com.

Addigy allows IT teams to efficiently access all managed devices in one view or generate separate reports based on current procurement needs.

The software enables administrators to identify Apple devices and address potential threats swiftly. Also, users can effectively prioritize security alongside other daily tasks. Review collected by and hosted on G2.com.

For beginners, Addigy’s interface can be confusing. Also, Addigy's price is a little high. When somebody who doesn't know how to use iOS devices, Addigy can be a bad option. Review collected by and hosted on G2.com.

What I love about Addigy is the visibility it gives me into my clients' systems. It has power and granularity, which gives my team the ability to support our clients. We use it to run maintenance and update software automatically. We also use it for daily support. It's built-in GoLive feature is excellent for live support. Review collected by and hosted on G2.com.

The reporting tools are not what I would like them to be. The initial splash page is nearly useless. The overall interface needs to be more polished, although it has gotten better over the last year or so. Review collected by and hosted on G2.com.

Addigy offers live terminal access, and is very active in developing new features for their product. They have a responsive tech support team, and a very responsive leadership team. Review collected by and hosted on G2.com.

I think the UI could use a bit of a refresh, but its not problematic. As an Apple guy, I place a high value on aesthetics. All that to say, it still looks better than most other products out there, so really I'm just being overly picky. Review collected by and hosted on G2.com.

Can easily manage all my Apple devices, and they are adding new helpful features constantly. I find the interface generally intuitive and easy to use. It's a well designed product. Price is very reasonable as well. Review collected by and hosted on G2.com.

I find the policies a little confusing, but I'm also not a heavy user of the product when it comes to software rollouts Review collected by and hosted on G2.com.

Addigy is easy to setup and deploy to clients as an MSP. You can easily create policies that apply to more than one client. It is easy to connect to clients as well to help troubleshoot issues! Review collected by and hosted on G2.com.

It would be nice to have better error checking tools when creating smart apps or installers. Review collected by and hosted on G2.com.

What I like best about Addigy is that it easily syncs with Apple School Manager and pulls any devices we purchase into the main (Parent Policy). This allows me to set up and track each device as soon as they are connected to the wifi. We manage almost 900 devices, so it also is great that I can organize devices into separate policies to keep track of them and push software and updates to specific ones. We also have loaner devices, and the Lost Mode feature allows me to lock the screen, display a message and make it ding so that the person knows to bring it back at the end of the day. I have found that their support is responsive and generally is able to solve or help me work through solving the problem I have. Review collected by and hosted on G2.com.

All of the devices we manage in Addigy are iPads. It seems like some functions are only available for MacBooks which is disappointing but could be more of an Apple problem instead of Addigy. Some of the help articles are great, but many are written in a manner that you have to have more than a basic knowledge of Apple devices to use. At times, I have used multiple help articles and still reached out to support to figure out what I was trying to do. Review collected by and hosted on G2.com.