---
title: Addigy Reviews
meta_title: 'Addigy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 226 reviews by the users' company size, role or industry
  to find out how Addigy works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 226
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Addigy Reviews
**Vendor:** Addigy  
**Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 226
## About Addigy
Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. Addigy also integrates with other leading IT solutions, including ConnectWise Manage, Datto/Autotask, BrightGauge, Liongard, ITGlue, Malwarebytes, Zapier, Zendesk, Freshdesk, Augmentt, CloudRadial, and Splashtop.



## Addigy Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Addigy, benefiting from intuitive design and excellent support resources. (33 reviews)
- Users value the **versatile feature set** of Addigy, enhancing Mac support and simplifying management tasks efficiently. (27 reviews)
- Users praise the **responsive customer support** of Addigy, enhancing their experience and ensuring effective problem resolution. (26 reviews)
- Users find Addigy’s **device management** intuitive and efficient, enhancing productivity for busy IT departments and MSPs. (23 reviews)
- Users highlight the **streamlined Apple device management** of Addigy, enabling easy deployment and efficient policy management. (22 reviews)
- Remote Access (18 reviews)
- Users appreciate the **deployment ease** of Addigy, simplifying setup and management for solo administrators. (12 reviews)
- Reliability (12 reviews)
- Automation (11 reviews)
- Users find **easy setup** valuable, streamlining deployment and eliminating the need for extensive package research. (11 reviews)

**What users dislike:**

- Users express concerns about **missing features** , including inconsistent macOS patching and lack of support for other operating systems. (11 reviews)
- Users find that **improvement is needed** in app management and community script sharing, affecting the overall user experience. (9 reviews)
- Users report **feature issues** with Addigy, citing a clunky UI and unresponsive elements that hinder usability. (7 reviews)
- Users find the **UI clunky and unresponsive** , which hampers usability and affects the overall experience with Addigy. (7 reviews)
- Users face **device management challenges** with Addigy, especially when connecting Windows machines and needing additional MDM solutions. (5 reviews)
- Lacking Features (5 reviews)
- Limited Compatibility (5 reviews)
- Users find the **UI clunky and unresponsive** , which negatively impacts the overall experience with Addigy. (5 reviews)
- Users find the **steep learning curve** challenging, often struggling with a confusing interface and navigation delays. (5 reviews)
- Outdated Interface (4 reviews)

## Addigy Reviews
  ### 1. Stable and powerful. Their’s does what Brand J does for less

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vincent H. | CIO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Addigy?**

Remote access tools; 
Access to the Terminal and pushing pre-/staff created scripts;
Great library of pre-vetted software;
Ease of set up of ABM registered devices.
Reasonable pricing

**What do you dislike about Addigy?**

Customer support - it, generally, takes two or three emails back and forth for the tech folks to understand the issue. They have a tendency NOT to read submissions and important information needs to be repeated.
You USED to be able to call and either talk to someone or receive a call back within a few hours. This is no longer the case.
Hard down situations turn into major issues for us and for our customers due to un-responsive/very slow responses,
Fortunately, we have not had any serious issues for over a year.

**What problems is Addigy solving and how is that benefiting you?**

Saves time for our customers during set up;
The remote component allows us to quickly (and with no additional cost to us) share a screen OR log into OUR admin account on a Mac. We can work while they are working, so they do not have down time.

  ### 2. Efficient Mac OS Management with Room for Growth

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Addigy?**

I like how Addigy provides an easy deployment process that made setting up in our organization seamless. The platform offers straightforward guides that simplify setup, especially when establishing device, system update, and authentication policies. The ease of use in tools ensures our Mac OS devices are properly managed across the organization, reflecting its practical application in meeting our central management needs. Additionally, Addigy enables centralized control from one platform, allowing me to apply policies, manage software updates, and remotely support devices efficiently. The integration with Okta further enhances the authentication process, providing convenience as users can use their Okta credentials to log into their Mac OS devices.

**What do you dislike about Addigy?**

I would love to have the capability to also manage non-Mac devices, such as Windows, ChromeOS, and Android using Addigy. Additionally, a small-business plan would be beneficial for organizations managing fewer than 30 devices, allowing them to utilize Addigy's features at a lower cost.

**What problems is Addigy solving and how is that benefiting you?**

I use Addigy to centrally manage and support all of our Mac devices, apply policies, manage software updates, and provide remote support from a single platform. We also needed a centralized way to produce device status reports for things like our annual SOC Audit where we have to show how our mobile devices utilize encrypted storage.  Our previous system, Miradore, was more complicated to manage, had fewer features, and not nearly as user friendly from an Admin perspective

  ### 3. An Apple Reseller's left hand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob A. | VP, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Addigy?**

Easy control and management built for Macintosh. Addigy is a multi-tenant Apple centric MDM tool with the most business-critical tasks at your fingertips. With plugins supporting Single Sign On, multiple factor authentication, Apple's native ARD, as well as 3rd party remote tools like Splashtop, and virus integrations like Malwarebytes you're one click from solving every day tasks. Take it a step further with compliance management and peace of mind that you'll support for new MacOSs versions from release day, or simply select to not even show new MacOS version to end users. We've used other tools built for Widnows that say they support Mac, such as K*s*a, and have been only met with frustration and disappointment.  Lastly, as a company, Addigy regularly communicates the current technical hurdles and the plans to tackle them through its Tech Talks. Do yourself a favor if you support more than one customer of Macintosh clients and try Addigy today.

**What do you dislike about Addigy?**

Lack of options for other OSs. It is common to have a single Windows machine or Linux box running either as a Parallels instance or a standalone machine for testing purposes or accounting. Have used Malwarebytes EDR to have basic control, but wish I had some more.

**What problems is Addigy solving and how is that benefiting you?**

Single pane control of multiple tenants from asset reporting to daily handling of minor issues. Compliance reporting and multi-factor authentication. Enabling on-site administrators' control of their machines to self-solve without weighing down our support team.

  ### 4. Feature-Rich, Intuitive, and Backed by Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about Addigy?**

Addigy is far more feature rich than the previous Mac MDM that we were using.  We find it extremely intuitive, and whenever we hit a wall and are unable to figure something out (usually user error) Addigy either has very clear documentation, or their team is insanely quick to help us resolve the order of operations to accomplish the task we are stuck with.

**What do you dislike about Addigy?**

Very little.  I would say that the only thing I can bring to light here is that when we find bugs or features that operate outside of how they are presented, the workflow to get them patched takes a little long.  I can't complain too much because almost every single one presented has been resolved, still waiting on one with the scripts feature but it is "being worked on."

**What problems is Addigy solving and how is that benefiting you?**

Remote Monitoring, Compliance reporting, Device management, Remote support, and most importantly reducing the amount of hands on work that used to be required when configuring end user systems.

  ### 5. Efficient MacOS Management with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason K. | Owner

**Reviewed Date:** December 30, 2025

**What do you like best about Addigy?**

I love that Addigy allows me to add additional features where my other RMM falls short on Mac support. I appreciate the ability to update both MacOS operating systems as well as many third-party software installs. The support I receive from their experts is phenomenal! With Addigy, I can automate updates that would otherwise need to be done manually, saving me time.

**What do you dislike about Addigy?**

I'm still getting used to where things are in Addigy compared to the other RMM I've been using, so it might take some time to get familiar with it.

**What problems is Addigy solving and how is that benefiting you?**

Addigy lets me go beyond my other RMM's Mac support, enabling additional features. I appreciate the updates for MacOS systems and third-party installs, which would otherwise be a manual task, and I value the phenomenal support from their experts.

  ### 6. Exceptional Support and Streamlined Endpoint Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Limore R. | IT Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2025

**What do you like best about Addigy?**

I find Addigy to be an incredibly valuable tool for managing and securing devices across the environments I oversee. The automation features and policy enforcement capabilities of Addigy's MDM make endpoint management far more efficient and significantly strengthen the security posture of our organization. I appreciate how tasks that were once manual and time-consuming are now streamlined, reducing risk and improving consistency across all managed Macs. Beyond the platform itself, Addigy's support is truly exceptional. Nicholas Palms, in particular, has been incredibly approachable, responsive, and proactive in helping me resolve issues and optimize our deployments. His willingness to dive into complex problems and ability to explain solutions clearly have made a huge difference in keeping our sites running smoothly. Additionally, Addigy delivers powerful MDM capabilities supported by a team that genuinely cares about user success. I highly recommend Addigy.

**What do you dislike about Addigy?**

I find it challenging that prebuilt apps are not incorporated into the user self-service directory. Additionally, it is problematic that archived apps still appear under software that can be installed. This seems to clutter the user experience and can be confusing.

**What problems is Addigy solving and how is that benefiting you?**

Addigy streamlines device management, enhances security with its automation and policy enforcement, reduces manual workload, and allows USB access control per user. Its real-time monitoring and exceptional support significantly improve efficiency and security posture.

  ### 7. Addigy is an indispensable part of our MSP business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Addigy?**

The tools and functionality are tremendous and more robust than any other MDM on the market. Their support team is fantastic. They're responsive, knowledgeable and extremely helpful. They assisted with some tricky use cases and their help was invaluable in getting our client up and running quickly and effectively.

**What do you dislike about Addigy?**

Literally nothing. If I had to say something, I would like to see more frequent feature updates.

**What problems is Addigy solving and how is that benefiting you?**

It allows us to support our customers quickly and efficiently.

  ### 8. Top Partnership Experience, Says 25 Year Veteran Of Apple Technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelley W. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Addigy?**

Best in class products & services. Top notch team in all areas. Constant attention to Apple advances and feature integration. Partner support is exemplary.

**What do you dislike about Addigy?**

So far, I haven't found them. And I can be a real pill.

**What problems is Addigy solving and how is that benefiting you?**

Apple consulting is my bread and butter business. An advanced, Apple-focused, and Apple-excellent MDM/DDM partner is essential. Addigy provides what I as a solo CEO need: industry- leading product excellence, an energetic, positive team at my side, training and technical resources, plus the extra ingredient: a genuine desire to help me succeed in my business. Now, that's a platform. That's a partner.

  ### 9. Addigy is very flexible so it can grow and shape it work for you your needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken K. | Centralized Services Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Addigy?**

The best feature of Addigy is the live terminal.   The ability to look into what is going on without bothering the user is what sets Addigy apart from its peers

**What do you dislike about Addigy?**

I would say the file storage—not the amount or how it is accessed, but the lack of status on big multi-gig updates.

**What problems is Addigy solving and how is that benefiting you?**

Addigy is working to implement third-party App updating, which is working great for one of our clients in testing.

  ### 10. Flexible, Powerful, and Exceptionally Supported

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Addigy?**

it's flexibility and powerful feature in accomplishing any objective
it's simple design that still delivers powerful functionality 
it's support

**What do you dislike about Addigy?**

the learning curve for a non-mac shop
but support and consulting fills that gap

**What problems is Addigy solving and how is that benefiting you?**

device mgmt including security

  ### 11. Addigy has been a game changer for our Apple Fleet!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua S. | Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Addigy?**

I love the multi-tenacy that they offer which allows us to be able to seamlessly manage multiple clients under the same piece of glass. I love the ability to be able to deploy software at ease or even custom software that our clients might have. The ability to chat with end users straight through the portal is great and the self service application is also a huge benefit to our clients.

**What do you dislike about Addigy?**

I haven't found an exact item to dislike about Addigy however, I think there might be some improvement in sharing of scripts between the community

**What problems is Addigy solving and how is that benefiting you?**

Addigy is solved our Apple Management across our client base and allowing us to manage them with ease.

  ### 12. Perfect fit for our org

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Addigy?**

Industry-leading features, ahead of or on par with the other tools I evaluated for MDM use in our org. Better value and usability than the closest rival that I also evaluated before landing on Addigy for our deployment. New features and improvements are being added regularly, and the support teams are always willing to assist and receptive to feedback. Regular update Webinar sessions for major OS releases and similar changes.

**What do you dislike about Addigy?**

It's not free, and they can't directly drive Apple to add more enterprise features

**What problems is Addigy solving and how is that benefiting you?**

They were able to replace our aging Apple Open Directory + Profile Manager setup and unlock the full feature set of modern MDM commands for Apple hardware. We gained Zero touch deployment, much better remote support and monitoring just in time for a switch to a remote work structure.

  ### 13. Great tool for managing Macs as an MSP.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Addigy?**

Intuitive interface, new features are added regularly and the Addigy support team is among the best.  It's an easy tool to learn and anything I need help on is available via well crafted support articles.

**What do you dislike about Addigy?**

Honestly, I can't think of any downsides to using Addigy.  I would like the reporting tools to be improved to be on par with what you would expect and MSP Mac management tool to be.

**What problems is Addigy solving and how is that benefiting you?**

Allows us to manage Macs for multiple clients in one place.  Allows for unique configurations for each client but can also be leveraged to apply common settings via MDM to multiple clients if needed.

  ### 14. Addigy has always been an Amazing MDM/RMM and everything managment platform for Macs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike K. | Owner, IT Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about Addigy?**

They definitely stay up to date on features Mac Admins need.  They are very responsive with any support we ever need including answering questions on slack and more.

**What do you dislike about Addigy?**

Nothing much, the smallest issues like figuring out their policy interface has been much improved!

**What problems is Addigy solving and how is that benefiting you?**

Keeping Computers up to date
Pushing out software
MDM controls
Scrips, computer reset management

  ### 15. MDM for Apple? Yes, please!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shoshana M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Addigy?**

This is the best thing since sliced bread for managing Apple devices!

**What do you dislike about Addigy?**

Sometimes it's difficult to find the answers I need, but that's mostly because I'm not really an IT person...

**What problems is Addigy solving and how is that benefiting you?**

Keeping everyone on the same apps and making sure they're all working on the same versions.

  ### 16. MSP Friendly MDM Solution for Mac

**Rating:** 4.5/5.0 stars

**Reviewed by:** JP G. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Addigy?**

We’ve used Addigy for 6 years. We were using JAMF before.  We like that Addigy allows us to manage multiple clients from one login. 
Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful. 
We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time.
Addigy has a few updates planned that will allow us to more easily manage our client's Macs. They've also streamlined their interface which helps.

**What do you dislike about Addigy?**

While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response.

**What problems is Addigy solving and how is that benefiting you?**

Addigy allows us to manage a large number of computers with few people. Being able to setup procedures for multiple clients in one interface is extremely valuable. This allows us to apply the work we do for one client to others easily. They are streamlining the updates/patching part of their service.

  ### 17. Great feautures!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Addigy?**

Even though it is not really needed due to the number of solutions available it is great to have VNC access with Addigy's Live view wherever in the world the computer is and you don't need to get the user to enable screen recording to use this feature to assist them.
Sometimes though, they need assistance and they don't know it, thankfully you know with the monitoring alerts that are available and if you have not added or created an auto remedy script then you can use the Live Terminal feauture to SSH on to the Mac, again no matter where it is in the world and no need for prior setting up. You just connect.

**What do you dislike about Addigy?**

Do not have much to say, I have multiple times looked at other MDM solutions and even though they have some good features, no one gives you the whole package like Addigy.

**What problems is Addigy solving and how is that benefiting you?**

All? All that Apple allows MDM solutions to do.

  ### 18. Addigy Top Shelf Mac Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike B. | Automation Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Addigy?**

Addigy fills a hole in our current RMM that doesn't have alot of tools for MacOS. Macs are sometimes considered second-class in the MSP space which is why this tool is so important, it make Mac management easy.

**What do you dislike about Addigy?**

The web UI, while very clean, can be a little tricky to navigate at first but not an issue over time. They are always making updates so it keeps getting better and better all the time

**What problems is Addigy solving and how is that benefiting you?**

If your clients have Macs and are asking what are you really doing for management and you don't have Addigy or Apple Management tools, you are doing those clients a disservice. If you tell your clients you can manage Macs... then manage them with Addigy

  ### 19. Definite Apple OS management for MSP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig G. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Addigy?**

If you have more than one client with Apple machines/tablets/phones, then Addigy is for you. They do multi-tenant very well, and allow for sharing of scrits/policies across tenants. Documentation has really picked up in the last year, so it's less of a drag when you're trying to solve problems.

**What do you dislike about Addigy?**

It's a lot of self-serve. If you know the mac world and are comfortable scripting the OS, you'll do fine.

**What problems is Addigy solving and how is that benefiting you?**

Mostly it's for the RMM that I turn to Addigy. The tools work, I can get things managed, and things get done.

  ### 20. Great Tool for Mac MSPs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2018

**What do you like best about Addigy?**

What I love about Addigy is the visibility it gives me into my clients' systems.  It has power and granularity, which gives my team the ability to support our clients.  We use it to run maintenance and update software automatically.  We also use it for daily support.  It's built-in GoLive feature is excellent for live support.

**What do you dislike about Addigy?**

The reporting tools are not what I would like them to be.  The initial splash page is nearly useless.  The overall interface needs to be more polished, although it has gotten better over the last year or so.

**What problems is Addigy solving and how is that benefiting you?**

I have grown my business exponentially since implementing Addigy.  It has given me deep insight into the enviroments I support and alls me to taylor offerings to my clients.

  ### 21. Excellent product and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Addigy?**

Addigy offers live terminal access, and is very active in developing new features for their product. They have a responsive tech support team, and a very responsive leadership team.

**What do you dislike about Addigy?**

I think the UI could use a bit of a refresh, but its not problematic. As an Apple guy, I place a high value on aesthetics. All that to say, it still looks better than most other products out there, so really I'm just being overly picky.

**What problems is Addigy solving and how is that benefiting you?**

It solves the problem of being able to offer realtime support and maintenance to both MacOS and iOS environments. We also use it to manage tvOS, which comes in very handy for digital displays.

  ### 22. Very happy with Addigy after several years using it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Addigy?**

Can easily manage all my Apple devices, and they are adding new helpful features constantly. I find the interface generally intuitive and easy to use. It's a well designed product. Price is very reasonable as well.

**What do you dislike about Addigy?**

I find the policies a little confusing, but I'm also not a heavy user of the product when it comes to software rollouts

**What problems is Addigy solving and how is that benefiting you?**

We use it as our primary software deployment tool, as well as our primary support tool. It's easy to pull up a shell on any staff computer, or do a screen share to provider a user with support.

  ### 23. Excellent tool for MAC OS management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Addigy?**

Excellent platform. Easy to manage, great support. Features includes authentication and SSO integration. Remote control integration with SPLASH is awsome.

**What do you dislike about Addigy?**

I can not point to something specific. I never tried IOS devices.

**What problems is Addigy solving and how is that benefiting you?**

Deployment of software, security policies management, authentication, monitoring, remote control, RBAC, security, patches installation, inventory management, remote SSH and scripting purposes

  ### 24. Manage your Macs the easy way

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Addigy?**

It's built by people who know Macs and Apple products intimately, and it shows.

**What do you dislike about Addigy?**

Occasionally things seem a bit bleeding-edge, which shows in functionality / reliability.

**What problems is Addigy solving and how is that benefiting you?**

Onboarding and managing Apple devices efficiently.

  ### 25. user friendly, straight forward

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Addigy?**

managing apple devices becomes easier. applying updates.

**What do you dislike about Addigy?**

creating a software package is not easy. addigy's documents are not as clear as some other vendors.

**What problems is Addigy solving and how is that benefiting you?**

updating macos and some applications.

  ### 26. I absolutely love Addigy... best Apple RMM I've ever managed.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raymond C. | Centralized Services Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Addigy?**

Addigy's support team is amazing, helpful, and the toolset evolves to keep up with the myriad of changes coming from newer versions of MacOS.

**What do you dislike about Addigy?**

Addigy's library of publicly available installers could use more depth and prior to the new update feature updating was a pain in the rear.

**What problems is Addigy solving and how is that benefiting you?**

Addigy has deployed a new beta update system which has been hugely helpful in the few days we had it implimented.


## Addigy Discussions
  - [1. How to automate a package that requires full disk access to complete the installation.](https://www.g2.com/discussions/24124-1-how-to-automate-a-package-that-requires-full-disk-access-to-complete-the-installation) - 2 comments, 1 upvote
  - [How do I activate root user over Addigy&#39;s terminal?](https://www.g2.com/discussions/how-do-i-activate-root-user-over-addigy-s-terminal) - 2 comments, 1 upvote
  - [How will Addigy better improve on timely updates of none Apple software?](https://www.g2.com/discussions/how-will-addigy-better-improve-on-timely-updates-of-none-apple-software) - 1 comment, 1 upvote
  - [Best way to restart FileVaulted Mac](https://www.g2.com/discussions/best-way-to-restart-filevaulted-mac) - 1 comment, 1 upvote

- [View Addigy pricing details and edition comparison](https://www.g2.com/products/addigy/reviews?filters%5Bsentiment_snippet%5D=2201066&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A46%3A21+-0500&secure%5Bsession_id%5D=658b70d6-dc2e-48ee-95b3-3edb285967cc&secure%5Btoken%5D=4c066c27b67a9cb57ed350b1ab4b51dddd3883cddcd9da0907ee16865db6099b&format=llm_user)
## Addigy Integrations
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [IT Glue](https://www.g2.com/products/it-glue/reviews)
  - [Jamf Connect](https://www.g2.com/products/jamf-connect/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews)
  - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews)
  - [ThreatDown](https://www.g2.com/products/threatdown/reviews)
  - [Watchman Monitoring](https://www.g2.com/products/watchman-monitoring/reviews)

## Addigy Features
**Administration**
- Screen Sharing
- File Sharing
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Platform**
- Regulation Compliant
- Device Enrollment
- Device Configuration

**Maintenance**
- Remote Reboot

**Operating System**
- Multi-Systems Support
- Apple Support

**Operating System**
- Apple Support

**Communication **
- Text Chat
- Screen Annotations

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Mobile Device Management
- Lockdown Management
- Endpoint Management
- User Session Management
- Content Management
- Patch Management
- Task Management
- Mobile Content Management
- Security Management
- Audit Management
- Remote Monitoring & Management
- Data Management
- Policy Management
- Compliance Management
- Asset Lifecycle Management
- Configuration Management
- User Management
- Inventory Management
- Software Management
- Deployment Management

**Security**
- Device Management
- Custom Alerts
- Security
- Security Management
- Mobile Content Management
- Password Management
- Document Management
- Audit Management

**Security**
- Data Encryption
- Compliance

**Security**
- Remote Wipe
- Security

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Policy Management
- Compliance Management

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integration
- Third-Party Integrations
- Active Directory Integration

**Agentic AI - Enterprise Mobility Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Mobile Access
- Usage Tracking/Analytics
- Automatic Reset
- Onsite Printing
- Self Service Portal
- Remote Access/Control
- For Android Devices
- Surveys & Feedback
- Digital Signage
- Barcode/Ticket Scanning
- Touch Screen
- Point of Sale (POS)
- Timeout
- Multi-app mode
- Offline Access
- Generative AI
- QR Codes
- Data Synchronization
- Location Tracking
- AI Copilot
- Browsing Restrictions
- Customizable User Interface
- Self Check-In/Check-Out
- Secure Browsing
- Alerts/Notifications
- Customizable Branding
- Video Looping
- Self Ordering
- For iPad Devices
- Reporting/Analytics
- Single-app mode
- Templates
- Check-in/Check-out
- Ticketing
- Order Entry
- Broadcast Messaging
- Visitor Tracking
- Secure Data Storage
- Access Controls/Permissions
- Wireless Internet Access Control
- Single Sign On
- Enrollments/Onboarding
- Automatic User/Device Recognition
- API
- Kiosk Mode
- Remote Update/Installation
- Activity Dashboard
- Synchronization Scheduling
- IT Asset Tracking
- Two-Factor Authentication
- Wireless Troubleshooting
- Monitoring

**Additional Functionality**
- Offline Access
- Push Notifications
- GPS
- Authentication
- Usage Tracking/Analytics
- Backup and Recovery
- Mobile App
- Performance Monitoring
- Remote Access/Control
- Generative AI
- Wireless Internet Access Control
- Asset Tracking
- Reporting & Statistics
- Wireless Troubleshooting
- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Remote Device Locking
- Document Storage
- Mobile Access
- Automatic User/Device Recognition

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

## Top Addigy Alternatives
  - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,232 reviews)
  - [Iru](https://www.g2.com/products/iru/reviews) - 4.7/5.0 (840 reviews)
  - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (265 reviews)

