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JP

Juan Pablo P.

11/24/2025

"Unresponsive Support and Unauthorized Charges"

0.5/5

What do you like best about AdCreative.ai?

I found the initial impression of AdCreative.ai to be positive, as everything seemed fine at first glance. I appreciated the good and friendly support provided initially to help get started with the advertising service, which made the onboarding process smoother. Setting up AdCreative.ai involved a simple form, implying that the initial setup was straightforward and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

I'm frustrated by unauthorized withdrawals from my account without consent. The lack of response and unresponsiveness from customer support make the situation worse. Ignoring emails and chats signifies poor customer service. I also find the initial setup irrelevant in easing the service engagement, given the critical billing and support issues. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hi Juan,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear this left you feeling disappointed.

We’d like to clarify that when signing up, AdCreative.ai offers a 7-day free trial, which is clearly stated to automatically convert into a paid subscription if not canceled before it ends. This detail is part of our standard trial process and shown during sign-up.

That said, if there’s been any misunderstanding or delay in support, we truly apologize. That definitely shouldn’t happen. We want to help make this right.

Please reach out to us directly at viktoriia@adcreative.ai or contact@adcreative.ai so we can personally review your account and assist you further.

Thank you again,

– The AdCreative.ai Team

JE

James E.

Small-Business (50 or fewer emp.)

3/20/2026

"Poor Quality, Not Worth the Trial"

0.5/5

What do you like best about AdCreative.ai?

I found AdCreative.ai very easy and basic to use. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

I found it to be very poor quality and not something of any use. I wouldn't use it as it is too poor. Absolutely not, it is a terrible product. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hey James,

Thank you for taking the time to share your feedback with us. While we're glad you found the platform easy and straightforward to use, we are sorry to hear that the overall quality didn't meet your expectations and that you had a disappointing experience during your trial.

We are genuinely thankful for reviews like yours because hearing about your experience is exactly how we improve. We always take our users' feedback into account as we continue to refine, develop, and upgrade the platform's features.

If you ever want to share more details about what fell short for you, please feel free to reach out to our team at contact@adcreative.ai. We really want to hear more from you so we can continue to improve!

Best,

The AdCreative.ai team

ST

Sandeep T.

Marketing Specialist

Small-Business (50 or fewer emp.)

8/13/2025

"The Ad Text Generator & template builder are a game changer"

4/5

What do you like best about AdCreative.ai?

I found the platform appealing and very easy to use, The Ad text Generator is seamless dint take much of a time to get used to it and the Template Builder is flawless. This among the best tool i have used till for the Ads.

Special Mention to the 'Competitor Insights AI' which is able to pull out the most useful data for us to check where we stand at in terms of the performance. I would for sure really refer this tool for my higher management and try to buy the paid version. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

The initial phase of getting familiarize with the tools feel overwhelming it could be a little refined. Apart from this i do not have any such complaints. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hey there 😊

Thank you so much for the kind words! We're really happy to hear that the Ad Text Generator and Template Builder have been so useful for you, and it's great to know the Competitor Insights AI is helping your team access meaningful data to guide decisions. It truly means a lot that you'd recommend us to your higher management.

We understand that getting familiar with the tools at first can feel a bit overwhelming. To help with that, we launched the AdCreative.ai Academy, which walks you through the platform with guides and tutorials. We're also constantly working on improving the onboarding experience, and your feedback helps us move in the right direction.

If you ever need anything or want to share more suggestions, feel free to reach out to us at contact@adcreative.ai.

Best,

The AdCreative.ai team in Paris 🚀

M

Apurwa M.

Junior Project Manager

Small-Business (50 or fewer emp.)

6/17/2025

"Text AI cuts down on brainstorming"

5/5

What do you like best about AdCreative.ai?

The new text from creative ai AI is very helpful for writing ad copy. It gives me headlines and blurbs that sound good, and I can choose tones like fun or pro. In no time, the platform makes clean banners for Google and LinkedIn, and the performance scores help me pick the best ones. It is like having a writer and a designer in one. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

It is not perfect. The text AI sometimes makes too simple things, so I need to spice them up. It's a little hard to use on a phone I kept zooming in by accident. after my trial ended, I was charged too much, and it took support a week to fix it. That was really annoying. Review collected by and hosted on G2.com.

What problems is AdCreative.ai solving and how is that benefiting you?

It was hard for me to write the ad text because I'm not a copywriter. The text tool on adcreative.ai helps me get started, and the banners look great without me having to mess around with Photoshop. Now my LinkedIn ads get more leads, and I don't have to spend hours coming up with ideas. It's a lot easier to market my consulting business now. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hi Apurwa 👋

Thank you for your review! We're so glad to hear that AdCreative.ai has made it easier for you to create compelling ad copy and visuals without needing to spend hours brainstorming or designing. It’s great to know our tools are helping your LinkedIn ads perform better!

We appreciate your feedback about mobile usability—just to share some good news, we recently launched our mobile app to make it even easier to create and manage creatives on the go. We're also continuing to improve the AI-generated text to make it more dynamic and customizable.

Thanks again for your input—it’s users like you who help us grow and improve!

Best,

The AdCreative.ai Team

RS

Rimsha S.

Founder

Mid-Market (51-1000 emp.)

6/9/2025

"video ads help my business grow."

5/5

What do you like best about AdCreative.ai?

the new video ad creator from Adcreative AI is great. It makes quick, short videos that get people's attention for TikTok and Instagram. I just put my image on it and pick a mood, and it does the rest. The AI is right on the money about click-through rates, so I know what to run. It has a lot of styles that make my ads look much better than they did before. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

Things aren't always easy. Without any changes, the videos might seem a bit bland. on the basic plan, generation takes a very long time once had to wait for about an hour. Review collected by and hosted on G2.com.

What problems is AdCreative.ai solving and how is that benefiting you?

It was awful making videos for social media because I run a small agency. The video tool on adcreative.ai lets me make ads that stand out without having to hire a cameraman. My TikTok views are up, and more people are coming in. It helped me save time and money, and now my ads don't look so bad. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hi Rimsha 👋

Thank you so much for your thoughtful review! We're thrilled to hear that the new video ad creator is helping your business grow and making your social media efforts more effective—especially on platforms like TikTok and Instagram. 🚀

We also appreciate your feedback about the generation speed and variety on the basic plan. Our team is actively working on optimizing performance and expanding video style options so users like you can create even more standout content with ease.

Thanks again for trusting AdCreative.ai to support your agency’s growth—we’re proud to be part of your journey!

— The AdCreative.ai Team

KJ

Krithika J.

Marketing Manager

Mid-Market (51-1000 emp.)

6/8/2025

"fresh ideas make my ads better."

4.5/5

What do you like best about AdCreative.ai?

the new creative insights function on adcreative.ai is great. i don't waste money on ads that don't work because it tells me which ones will before i even run them. thanks for making ads for facebook and instagram so quickly. it saves me hours of work. the ai picks out styles and colors that go with my brand, and the library of stock images is huge. it's really simple to use, even for someone like me who isn't an artist. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

things aren't always great. it sometimes writes ads that sound too generic, so i have to rewrite them to fit my style. Review collected by and hosted on G2.com.

What problems is AdCreative.ai solving and how is that benefiting you?

i used to spend days making ads for my online store, but only half of them worked. that's because adcreative.ai's tips helped me choose winners right away, and now my click-through rates are up about 20%. it's really helped me save time on design work, and i no longer need to hire a professional. i'm getting more sales without any stress because my ads look great. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hi Krithika,

Thank you so much for sharing your experience! We're really happy to hear that AdCreative.ai is helping you save time and improve your ad performance—it’s great to know that the Creative Insights feature is making a difference.

We also appreciate your note about the copy sometimes feeling too generic. We're constantly improving our AI to deliver more personalized and brand-aligned results, and feedback like yours is incredibly valuable in helping us get there.

We’d love to hear more from you as you continue using the platform—every bit of insight helps us serve you better.

Thanks again for being part of the AdCreative.ai community!

— The AdCreative.ai Team

UA

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

8/14/2025

"Boosting Creative Efficiency With AdCreative.ai"

5/5

What do you like best about AdCreative.ai?

It saves me tons of time by generating ready to use, high converting creatives. The AI creates ad designs that actually perform well across platforms. Super easy to use and great for quick A/B testing. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

Nothing major - just hoping for more customisation features in future updates. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hey there 😊

Thanks so much for the great review! We're thrilled to hear that AdCreative.ai is helping you save time and generate high-converting creatives with ease—especially for quick A/B testing. That’s exactly what we built the platform to do!

We totally hear you on wanting more customization options. The good news is, we’re always working on updates and improvements based on user feedback like yours. Giving users more creative flexibility is definitely on our radar.

If there’s a specific customization feature you’re hoping to see, feel free to reach out to us at contact@adcreative.ai. We’d love to hear your suggestions!

Best,

The AdCreative.ai team in Paris 🚀

UE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

8/13/2025

"AdCreative.ai: Fast, Smart, but Needs More Variety"

3.5/5

What do you like best about AdCreative.ai?

Been using AdCreative.ai for a few months for Facebook and Instagram ads. Super easy to use upload your brand kit, and it pumps out high-res creatives in all formats (1:1, 9:16, 16:9). The AI copy is decent for short headlines, and the conversion score feature is actually useful for picking the best variant.

CTR on my campaigns went up ~18%, but some layouts get repetitive, and you still need to tweak the text to sound human. Great for speed and testing, but not a full replacement for a designer. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

Repetitive Layouts – After a while, the AI keeps recycling the same design patterns with only minor tweaks.

2. Generic Copy – Longer text suggestions often feel bland and need heavy editing to match a brand’s tone.

3. Limited Animation/Video Options – It’s still mostly static creatives with minimal motion design tools.

4. Overreliance on Templates – If your brand style is very unique, the results can feel cookie-cutter unless you customize heavily.

5. Conversion Score Can Be Misleading – Sometimes the highest-scoring creatives didn’t actually perform best in live campaigns.

6. No True Deep Customization – You can edit colors, fonts, and images, but complex layout changes are hard to do in-platform. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hey there 😊

Thanks so much for the honest and thoughtful review. We really appreciate you taking the time to share both the positives and the areas where you'd like to see improvements.

It’s awesome to hear that AdCreative.ai has helped you save time, boost CTR, and generate consistent, high-res creatives across formats. That’s exactly the kind of value we aim to deliver, especially when testing and scaling fast is a priority.

We also hear your concerns around layout variety, copy suggestions, animation options, and customization flexibility. We want you to know we’re actively working on improving them. We’re constantly updating the platform to offer more creative freedom, smarter AI suggestions, and better ways to bring your unique brand style to life.

Your feedback helps shape what comes next, so thank you again. If you have more thoughts or want to chat further, feel free to reach out at contact@adcreative.ai. We’re always here to listen.

Best,

The AdCreative.ai team in Paris 🚀

AV

Ashwanth V.

Marketing Manager

Restaurants

Small-Business (50 or fewer emp.)

8/14/2025

"It works like a charm..."

4/5

What do you like best about AdCreative.ai?

The tool is very helpful even if you don’t have an internal design team. Even designers will be surprised at how quickly it creates ad variations. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

It's a bit costly, but for the robust features it gives, it's worth it. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hey there 😊

Thanks so much for the great review! We love hearing that AdCreative.ai is helping you create ad variations quickly, especially without needing to rely on a full design team. That kind of flexibility and speed is exactly what we aim to provide, and it's awesome to hear you're evolving your designs alongside the platform!

Totally get your point about pricing—it’s something we’re always mindful of. That said, we’re really glad to hear you feel it’s worth it for the robust features we offer. And don’t forget, AdCreative.ai includes unlimited creative generations, so you can test and scale without limits 🚀

If you ever have feedback or ideas, feel free to reach out to us at contact@adcreative.ai. We’d love to hear from you!

Best,

The AdCreative.ai team in Paris

P2

Pranav 2.

Software Developer

Small-Business (50 or fewer emp.)

8/13/2025

"Easy and fast way to make great ad creatives"

5/5

What do you like best about AdCreative.ai?

I like that it makes good-looking ads very quickly without needing design skills. The ideas and layouts are creative and ready to use. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

Sometimes the text suggestions are not perfect and need editing. Also, a few designs can feel similar if used often. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

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Hey there 😊

Thanks a ton for the great review! We're so glad to hear that AdCreative.ai is helping you create professional-looking ads quickly and easily, even without design skills. That’s exactly what we’re here for, and it’s awesome to know the ready-to-use layouts and creative ideas are making an impact.

We appreciate your note about the text suggestions and design variety. It's something our team is continuously working on. We’re always improving to make the platform smarter and more flexible with every update.

If you ever have suggestions or need help exploring more creative options, feel free to reach out to us at contact@adcreative.ai. We're here for you.

Best,

The AdCreative.ai team in Paris 🚀