The AI-driven phishing and smishing simulations are outstanding: they’re realistic, easy to deploy, and help our users recognize real-world attacks. The reporting features make it simple to track progress and pinpoint who needs extra coaching. Review collected by and hosted on G2.com.

I’d like to see more variety in the phishing templates related to healthcare and nonprofit operations, though new ones are added regularly. Review collected by and hosted on G2.com.

Extremely smooth to use, nice and smooth UI, great content and support Review collected by and hosted on G2.com.

Could be slightly better utilized for metrics and KPI numbers/reporting, along with more control over different admin roles Review collected by and hosted on G2.com.

The phishing simulations are highly realistic, and the OSINT risk scoring provides meaningful data about our users’ exposure and behavior. The automation makes it easy to manage large-scale campaigns without adding to workload. Review collected by and hosted on G2.com.

Occasionally, deeper analytics views take a moment to load after major simulations, but the insights are always worth it. Review collected by and hosted on G2.com.

Easy metrics and great dashboarding. Adaptive combines simplicity with sophistication. The AI-driven phishing simulations and modern interface make it easy to engage our workforce while providing data-rich insights into behavioral risk trends across departments. Review collected by and hosted on G2.com.

New product updates roll out frequently, requiring some coordination across teams, but they always bring real improvements Review collected by and hosted on G2.com.

The simulations feel like real attacks, from phishing and smishing to deepfakes, which makes training relevant and effective. Can use different channels like Teams, Voice Mail, Email, among others. The reporting tools clearly show progress across teams. Review collected by and hosted on G2.com.

Some of the deeper analytics require additional configuration to unlock their full potential, which takes a bit of upfront effort for first-time admins. Review collected by and hosted on G2.com.

The platform is straightforward and user-friendly. The phishing simulations are realistic but approachable, and the short trainings make it easy for everyone—from staff to management—to stay aware and informed. Review collected by and hosted on G2.com.

Nothing to dislike. Everything runs smoothly and customer success is great Review collected by and hosted on G2.com.

Our experience partnering with Adaptive has been highly positive thanks to their responsive, knowledgeable support team and their willingness to collaborate on roadmap priorities. They are easy to work with, open to feedback, and provide clarity around feature enhancements and timelines. The variety of features available has enabled us to build a more targeted and effective security awareness program, allowing for tailored content, engaging delivery, and measurable impact across different teams. Review collected by and hosted on G2.com.

Minor areas for improvement include increasing the flexibility of content customization within the platform. This would help align training materials more closely with our internal messaging, tone, and audience needs. Additionally, allowing individual edits to employee information, such as updating user details or making case-specific changes, would improve administrative control and support more accurate user management in dynamic environments. Review collected by and hosted on G2.com.

Adaptive was able to create training for us on a subject they didn't previously have in a timely and professional manner. Review collected by and hosted on G2.com.

To date there hasn't been a downside. Training is comprehensive, setting up campaigns is easy, and they make contact on a continuous basis to assist and ensure we are able to get the maximum value from their product. Review collected by and hosted on G2.com.

The simulations and training content mirror today’s attack landscape, including deepfake and voice-based phishing. It’s practical, current, and gives employees real-world defensive awareness. Review collected by and hosted on G2.com.

Occasionally phishing templates repeat for smaller user groups, but the team continually expands the library with new, relevant options. Review collected by and hosted on G2.com.

The admin portal is nice and clean - there's no need to dig through mountains of fluff to get to the information I want. Super easy to use, and their customer support has been second-to-none. Review collected by and hosted on G2.com.

Not really a downside, per se, but the solution is still under rapid development and changes do happen frequently. Review collected by and hosted on G2.com.