The most helpful feature is the platform’s ability to combine education with real-world testing. The phishing tests provide valuable insights into user behavior, while the training modules reinforce good practices immediately. Review collected by and hosted on G2.com.

Not much, maybe some of the customization options for phishing templates could be more flexible (even though they can be customized), maybe when tailoring campaigns to specific departments or threat types. Review collected by and hosted on G2.com.

The phishing simulations and OSINT risk scoring provide a clear picture of user behavior. Adaptive’s training content is sharp, relevant, and genuinely helps employees recognize threats before they act Review collected by and hosted on G2.com.

Still waiting for outbound capabilities for international numbers, but promised it’s coming very soon. Review collected by and hosted on G2.com.

Their customer service is excellent, and they consistently keep up with the rapidly evolving world of cyber and IT. Review collected by and hosted on G2.com.

It would be extremely helpful to have more integration with other learning platforms or access to downloadable training materials. Additionally, having the ability to use the AI personas live during trainings would be a fantastic improvement. Review collected by and hosted on G2.com.

The best content I’ve seen combined with real-world phishing simulations that align with current threats. Their team provided us with clear compliance documentation as well. Review collected by and hosted on G2.com.

I had to convince the team why this is such an awesome product, so clearer competitive analysis would have helped with that internal stakeholder communication. Review collected by and hosted on G2.com.

The automation and analytics make it easy to align our awareness training with compliance frameworks. The phishing simulations and OSINT risk scoring give us measurable insight into user behavior, not just completion rates. Review collected by and hosted on G2.com.

Occasionally, I wish I could make more granular edits to individual user records without exporting data, but it’s a small tradeoff given how streamlined the overall platform is. Review collected by and hosted on G2.com.

It’s easy to launch phishing simulations, track employee progress, and automate training—all from a single dashboard. Review collected by and hosted on G2.com.

The only downside is that when using the Phish Alert plugin, you have to log in with your account. Review collected by and hosted on G2.com.

I like the ability to create fully fledged and custom highly specific training with the AI generator.

I like that they have enterprise plugins ready to go like SCIM and Office365 integrations that are easy to set up.

Customer service has been great as well for all my questions. Review collected by and hosted on G2.com.

I wish there was a "a la carte" option where end users can login and take trainings, currently we have to manually assign all trainings. Review collected by and hosted on G2.com.

The depth of its simulations and the quality of AI-driven training content are impressive. The platform provides measurable behavioral improvements and integrates seamlessly into existing compliance workflows. Review collected by and hosted on G2.com.

Waiting for deeper analytics on long-term employee behavior trends – what’s there now is strong, but I’d like to see even more strategic data visualization options. Review collected by and hosted on G2.com.

Adaptive offers training modules that are concise, relevant, and easy to implement, making them ideal for teams with limited time to manage such services. Review collected by and hosted on G2.com.

The mobile experience would benefit from some layout adjustments, which could make navigation easier for staff members who need to complete training packets. Review collected by and hosted on G2.com.

I appreciate how seamless adaptive security was to set up. The support has been great, ensuring we benefit fully from the software. The regular cybersecurity training keeps our staff alert and informed about the latest trends. Integrating with our Microsoft suite has been seamless. Overall, it's keeping our team cautious and cybersecurity-aware. Review collected by and hosted on G2.com.

They are still developing the Phish Triage tool. I'm hopeful it will keep getting better and better! Review collected by and hosted on G2.com.