Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Seamless Experience and Engaging Cybersecurity Training"
5/5
What do you like best about Adaptive Security?

I use Adaptive Security for cybersecurity training awareness and education, and I've had a great experience. The sales to implementation process was seamless, with onboarding documentation that was amazing and very thorough. The team genuinely cares about getting us set up for success and checked in even post-implementation. I love the easy setup; it went so smoothly that our IT engineers were impressed, often overbooking time because it finished faster than anticipated. Adaptive Security keeps users engaged in otherwise mundane and repetitive security training, and the integrated phish alert button is a great feature for reporting suspected phishing emails. I also appreciate the amazing reporting that provides audit and compliance metrics. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

I would like to see more granular reporting in the future. Although the current reporting is great, with all the available data and metrics in Adaptive Security, I want to make sure the reports continue to be aligned. Review collected by and hosted on G2.com.

Costas K.
CK
Costas K.
Mid-Market (51-1000 emp.)
"AI-Driven Training with Stellar Onboarding"
5/5
What do you like best about Adaptive Security?

I find the AI Assistance in Adaptive Security to be a huge win for us because it helps build custom training modules. This feature allows us to save time and create relevant training tailored to our exact needs, rather than using off-the-shelf modules. Additionally, I'm very happy with the current state of the platform and excited to see what new features will be added in the future. The Executive Risk feature is incredibly valuable. Even for personal use, I've used it to identify accounts I never knew existed and didn't sign up for. The setup process was very easy, and they provided excellent onboarding support. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

I think, with AI-built modules, it's just a matter of time before the models and data improve, and along with that, our turnaround time for rolling out training will improve. It would be great if they offered a bit more customization for the modules' look and feel—for example, more editing options to enhance visual appeal. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Phish Alert Button Is a Game-Changer, Adaptive Has Been Easy to Deploy and Manage"
5/5
What do you like best about Adaptive Security?

The phish alert button has been a real game changer for us. Our team loves it, and it’s become a natural part of how we handle suspicious emails day to day. It was also very easy to deploy and manage, even with a very small IT team. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

I haven’t found a single thing to be dissatisfied with on the platform. Review collected by and hosted on G2.com.

Jeffrey M.
JM
Jeffrey M.
Senior Security Engineer
Mid-Market (51-1000 emp.)
"Adaptive Replaced Three Tools with One—Easy Phishing Setup and Fresh Training Content"
4.5/5
What do you like best about Adaptive Security?

Adaptive replaced three different tools with one, which was amazing! Setting up phishing campaigns was straightforward and really easy. The “create scenario from email” button in triage is awesome. Adaptive is “always updating” and provides fresh training content, unlike our previous tool. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

I have been vocal with the Adaptive Security team about feature requests and they have been VERY responsive. Mind you, these are minor requests, but they treat them as a priority! Review collected by and hosted on G2.com.

Mike H.
MH
Mike H.
Mid-Market (51-1000 emp.)
"A Must Have Security Training and Awareness Solution"
5/5
What do you like best about Adaptive Security?

We use Adaptive Security primarily for the training modules, but there are many additional features that sold us on Adaptive. I definitely like the breakdown of the training modules better with Adaptive, compared to our previous solution. The platform feels like a real upgrade; it's modern and intuitive. The branding and customization are great. The management features are outstanding, and I really love the dashboards and notifications. The product feels polished, and we get advanced features such as deepfake, smishing, and AI capabilities. The initial setup was very easy, and we were up and running quickly. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

New product rollouts require some adaptation on our end to keep pace, but it's ultimately a good thing for our business. Review collected by and hosted on G2.com.

WA
William A.
IT Manager
Small-Business (50 or fewer emp.)
"Intuitive, Pleasant Platform with Effortless Implementation"
5/5
What do you like best about Adaptive Security?

Very intuitive interface - easy to learn and easy to manage. Implementation was just as easy. Also working with the platform is genuinely pleasant, which makes a difference for daily use. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

A few more template customization options would round things out nicely. Review collected by and hosted on G2.com.

HY
Hong Y.
CTO
Small-Business (50 or fewer emp.)
"Consistently Innovative Features That Stay Ahead of Evolving Threats"
5/5
What do you like best about Adaptive Security?

They consistently roll out new features that keep pace with the evolving threat landscape, something we haven't seen from other vendors, if at all. It's clear the product team is genuinely invested in staying ahead of attackers. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

The phishing test feature has a lot more difficult tests than easy ones. Some users may get caught off guard by the harder tests. Review collected by and hosted on G2.com.

RL
Ricky L.
Cyber Security Technican
Mid-Market (51-1000 emp.)
"Realistic Phishing Templates and Tailored Training That Strengthen Our Team"
5/5
What do you like best about Adaptive Security?

The advanced phishing templates from vendors we use look incredibly realistic, which is awesome for testing our employees.

The AI persona is very cool, even to just play around with. Adaptive is clearly at the forefront of these threats.

Adaptive’s tailored remediation training based on attack vectors is incredibly helpful for training our team. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

Not being able to edit the training notifications, but the Adaptive team is working on implementing this feature now. Review collected by and hosted on G2.com.

Victoria O.
VO
Victoria O.
Senior Manager, Fraud Operations
Mid-Market (51-1000 emp.)
"Easy Training Creation with No Prior Skills Needed"
4/5
What do you like best about Adaptive Security?

The ease of creating a training from scratch. I did not need any prior skills to be able to create solid training. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

I did not like how buggy the group setting is within a campaign build. If I were to initiate a campaign, everytime I started to create a group I ran into an issue. I had to create the group prior to the campaign to flow without issue. Review collected by and hosted on G2.com.

DG
Don G.
Director, Infrastructure & Operations
Mid-Market (51-1000 emp.)
"Easy to Launch, Boosted Training Completion and Streamlined Email Triage"
5/5
What do you like best about Adaptive Security?

The Adaptive platform was easy to get up and running.

Since we brought on Adaptive, our organization’s training completion rate has increased significantly.

Adaptive Triage’s auto-classification of spam and malicious email reports has been a great addition. It has noticeably reduced the time our helpdesk spends classifying reported emails, which has made the overall process much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

In the Security Awareness Training although the interactive AI modules are great the rest of the training has a bit of a powerpoint feel to it. People like more video and less slides. Review collected by and hosted on G2.com.