"I love Wisenet Resources, their responses to tickets that I logged, the learncycle feature, uReport feature, and the Task feature. Whenever I need someone to help for Processes in Wisenet, I first look at the Resources pages and then log a ticket if I cannot find the answer to my questions. They then quickly reply me with the answer or questions to have clear view. They are very kind and..."

"Fast responses to enquiries, personal interaction and a very helpful team results in a great customer experience. The program itself is consumer-friendly and regularly upgraded and updated in compliance with RTO standards and government reporting requirements. Notifications of upgrades and changes are well communicated to clients. Their dashboard provides most of the information we need on a..."

"We have been working with wisenet for the past 5 years and it been amazing working with the team. Wisenet interface is helpful and helps our employees to understand students journey in a better way"

"The scope of functionality now available and the dedication of the team to always improve and add onto it. Their helpdesk service is the best I've ever experienced. Quick to respond and action any issue."

"An SMS that has integration with other systems from Assessment Management, Data Managment, Surveys to name a few - all in one easy to use online platform accessible from any location or device. I have found the system very user friendly and it covers all our bases at a very competative price. We have tried other systems that integrate all the packages I mentioned above and they were more..."

"The ability to save multiple file notes under a course meaning I can keep a detailed account of where a learner is at, including keeping easy to access documents like attestations and enrolment forms, and training outcomes. I also love the notes section in the main file; we custom-created G report, which pulls that information onto a super easy-to-read report for managers."

"I like the easy access layout that it uses."

"The email function, to allow quick sending of soft certificate copies to learners, their managers, or anyone else. I also think it's great that you can send other emails and documents using Wisenet (e.g. welcome emails)."

"Back-up service is great, not that it's needed very often."

"The response to resolving any issues and the friendliness of the staff is outstanding and much appreciated. The integration with other systems such as USI Verification and Surveys saves time and provides ease - exporting AVETMISS data is relatively easy. You can utilise the platform functions you need - the option to copy course offers is great, and I use bulk update whenever I can."

"The support has been excellent. On numerous occasions, I've submitted a support ticket and received a response within 24 hours. The answers have been clear, and if I was unsure about anything, they were more than happy to explain this to me. As someone new to Wisenet, I found this support valuable."

"The response to resolving any task difficulties, the friendliness of the staff at all times, recognition of long time associates, the amazingly inclussive program."

"We like the ease of searching for and accessing student information, and the ability to upload relevant communcations etc to student logs. The Bulk Update features are a life-saver! It also makes exporting AVETMISS data relatively easy."

"The customer service is excellent! They respond rapidly to support requests, are very patient in explaining the system, set up zoom meetings (even before Covid!) to help walk through system update steps. They are friendly and supportive. The option to copy course offers is great, as we frequently have a lot of the same information. This means all we need to change is the date. Such a time..."

"The Wisenet LMS creates an Easy to use environment for data management and the ability to do AVETMISS reports and submit data so easy that a novice user could do it! Some of the functionalities I would say are best would be the Import functions from TGA (Training Government Australia), USI (Unique Student Identifier) Sync (Allows to grab the USI from the official USI website without having to..."

"Excellent Sales and customer support. Mary has always been great, very responsive and accomodating. Their IT Held desk is also excellent and fast with response times."

"Doing tasks in bulk, easy template and ureport editing"

"Simplicity and compliance are my major likes . Simplicity in everyday use is important as it is such a time saver and when another staff member is required to back me up they can complete tasks easily. Compliance is essential for Registered Training Organisations and the major area of stress, with Wisenet we know that when we use it correctly we are ensuring compliance. The export report..."

"- Fabulous support team and comprehensive help pages. - It can be used solely by RTO staff or accessed by learners themselves as well. - Keeps detailed records of all facets of training including staff, students, enrolments, courses and units of competency. - Your organisation can use as many or as few features as is suitable to your needs. - Facilitates streamlined and straightforward..."

"Wisenet is cloud-based which is great for accessibility. It is also powerful enough with the right integrations to handle most functions required of RTO Student Administration. The support team is very responsive and always pleasant."