Kirti S.
KS
Kirti S.
Administration officer
Small-Business (50 or fewer emp.)
"Wisenet customer support"
5/5
What do you like best about Wisenet?

I find the customer support team is amazing. As soon you log a support ticket, there is always someone to listen to you within 1 hr. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

sometimes getting unnecessary errors and spending time to fix them Review collected by and hosted on G2.com.

Caitlyn B.
CB
Caitlyn B.
Student Support Officer
Small-Business (50 or fewer emp.)
"Good system"
5/5
What do you like best about Wisenet?

Wisenet is easy to use. It is easy to navigate. It is easy to enter data. It generates attendance regsiters well. Customer support is very helpful. Any time I had an issue, Wisenet got back to me in a timely matter and helped me. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Wisenet has been working well at the moment. Review collected by and hosted on G2.com.

SS
Sundeep S.
Student Support Officer
Small-Business (50 or fewer emp.)
"Fulfils requirements and customer support is good"
4/5
What do you like best about Wisenet?

integration with Xero was straight forward. IT updates instantly Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

the Navigation can be a little easier. For an administrator who doesnt need to access it daily, it can get a little confusing Review collected by and hosted on G2.com.

BJ
Beulah J.
Data Analyst
Mid-Market (51-1000 emp.)
"Very secure and hassle free platform for storing data and managing students informations"
5/5
What do you like best about Wisenet?

Wisenet have the best user interface and their reliable services make them more powerfull solution for learning management system. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Their user interface gives ease to use to enroll students and support them with multiple integrations. Review collected by and hosted on G2.com.

Verified User in Government Administration
IG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Good product and support"
3.5/5
What do you like best about Wisenet?

Wisent is cloudbased and easilly accessible. The information required by users is also easy to access and learning content is available as needed. The Customer support provided was very good even though the time difference bewteen RSA and AUS is 8 hours. Integration with our ither systems and applications were available and could be done readily. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

It was hard to allign the application to our national legislative space. It was possible, but required some work to be done. Review collected by and hosted on G2.com.

Karan K.
KK
Karan K.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Agency Lookup"
3/5
What do you like best about Wisenet?

Easy access to lookup student details and very convienent for us . Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

After changes on Organisation part - The most important for us is agencies section which they put under the Workplace that usually challanges as we prefer to do lookup as soon as we click Organisation. Review collected by and hosted on G2.com.

EL
Evelyn L.
Assistant Director: Training Logistics
Mid-Market (51-1000 emp.)
"Wisenet NSG Training Logistics-Evelyn"
5/5
What do you like best about Wisenet?

The fact that the system replaces a lot of the paperwork that we currently use to document our Training Logistsics transaction Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

This is a new system that we are implementing we have not yet experienced downside.. Review collected by and hosted on G2.com.

Bill A.
BA
Bill A.
Director of Studies
Small-Business (50 or fewer emp.)
"Good client service"
4.5/5
What do you like best about Wisenet?

Friendly and knowledgeable team. Feedback is generally very quick. Their analysis of any issues we encounter is thorough and delivered professionally. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

None that I can think of. The team is usually extremely helpful. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"customer supporter is always helpful when I need help"
4/5
What do you like best about Wisenet?

The custoner support always provide the most useful suggestions for me and they always respond to me quickly and effictively. That saves me lots of time. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

the function of "searching of learning", sometimes, does not work proerly, so i have to login again. Review collected by and hosted on G2.com.

JU
Jo U.
Admin and Quality Lead
Mid-Market (51-1000 emp.)
"The team try hard"
3.5/5
What do you like best about Wisenet?

The support and account management team try and assist where they can Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Some identified issues not being resolved in a timely manner.

Changes being put in place without prior warning Review collected by and hosted on G2.com.