--- title: Ada Reviews meta\_title: 'Ada Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 173 reviews by the users' company size, role or industry to find out how Ada works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 173 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ### Ada Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Ada to be **extremely user-friendly** , facilitating seamless integration and efficient handling of customer support tasks. [(23 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1827400&qs=pros-and-cons#reviews) Users find Ada to be **incredibly valuable** as an efficient first line of customer support, enhancing operational productivity. [(21 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825887&qs=pros-and-cons#reviews) Users value the **excellent customer support** of Ada, appreciating the always available assistance and easy integration. [(17 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1826214&qs=pros-and-cons#reviews) Users enjoy Ada for its **ease of use and powerful integrations** , enhancing productivity and support capabilities. [(17 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1827686&qs=pros-and-cons#reviews) Users highlight the **easy setup** of Ada, enabling seamless initial configuration and user-friendly support throughout. [(13 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825282&qs=pros-and-cons#reviews) Users report several **usability issues** with Ada, noting difficulties in navigating playbooks and limited interactive features. [(10 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=2336022&qs=pros-and-cons#reviews) Users struggle with **integration issues** in Ada, facing conflicting data and limitations with external platforms like Zendesk and Kustomer. [(9 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825567&qs=pros-and-cons#reviews) Users are disappointed with Ada's **missing features** , limiting customization and integration capabilities for a better user experience. [(8 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1826770&qs=pros-and-cons#reviews) Users experience **usage limitations** with Ada, affecting dynamic workflows and automation in customer interactions. [(8 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=2335547&qs=pros-and-cons#reviews) Users find Ada's platform has **limitations in automation and integration** , making complex workflows challenging and time-consuming. [(7 mentions)](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825959&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Ada ##### 1. Ease of Use Users find Ada to be **extremely user-friendly** , facilitating seamless integration and efficient handling of customer support tasks. [ See 23 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1827400&qs=pros-and-cons#reviews) See Related User Reviews ![Tiago N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago N.") TN Tiago N. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Train, with Excellent Support" What do you like about Ada? I like how easy it is to use, train, analyze, and improve Ada. Without any need for code, we can train an AI bot easily. I also appreciate the ease of ![Victor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor W.") VW Victor W. Enterprise (\> 1000 emp.) 4.5/5 "Enhancing Customer Support with Powerful Integrations" What do you like about Ada? I like Ada for its ease of use and the out of the box integrations. The robust API/HTTP capabilities are a standout for me, along with the amazing cus ##### 2. Helpful Users find Ada to be **incredibly valuable** as an efficient first line of customer support, enhancing operational productivity. [ See 21 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825887&qs=pros-and-cons#reviews) See Related User Reviews ![Tiago N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago N.") TN Tiago N. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Train, with Excellent Support" What do you like about Ada? I like how easy it is to use, train, analyze, and improve Ada. Without any need for code, we can train an AI bot easily. I also appreciate the ease of ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. 5.0/5 "Revolutionized Customer Support Efficiency" What do you like about Ada? I really like Ada's ability to train and improve, and to quickly see the results of updates. The integration of knowledge from support platforms like ##### 3. Customer Support Users value the **excellent customer support** of Ada, appreciating the always available assistance and easy integration. [ See 17 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1826214&qs=pros-and-cons#reviews) See Related User Reviews ![Tiago N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago N.") TN Tiago N. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Train, with Excellent Support" What do you like about Ada? I like how easy it is to use, train, analyze, and improve Ada. Without any need for code, we can train an AI bot easily. I also appreciate the ease of ![Victor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor W.") VW Victor W. Enterprise (\> 1000 emp.) 4.5/5 "Enhancing Customer Support with Powerful Integrations" What do you like about Ada? I like Ada for its ease of use and the out of the box integrations. The robust API/HTTP capabilities are a standout for me, along with the amazing cus ##### 4. Features Users enjoy Ada for its **ease of use and powerful integrations** , enhancing productivity and support capabilities. [ See 17 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1827686&qs=pros-and-cons#reviews) See Related User Reviews ![Tiago N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago N.") TN Tiago N. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Train, with Excellent Support" What do you like about Ada? I like how easy it is to use, train, analyze, and improve Ada. Without any need for code, we can train an AI bot easily. I also appreciate the ease of ![Victor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor W.") VW Victor W. Enterprise (\> 1000 emp.) 4.5/5 "Enhancing Customer Support with Powerful Integrations" What do you like about Ada? I like Ada for its ease of use and the out of the box integrations. The robust API/HTTP capabilities are a standout for me, along with the amazing cus ##### 5. Easy Setup Users highlight the **easy setup** of Ada, enabling seamless initial configuration and user-friendly support throughout. [ See 13 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825282&qs=pros-and-cons#reviews) See Related User Reviews ![Tiago N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago N.") TN Tiago N. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Train, with Excellent Support" What do you like about Ada? I like how easy it is to use, train, analyze, and improve Ada. Without any need for code, we can train an AI bot easily. I also appreciate the ease of ![Victor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor W.") VW Victor W. Enterprise (\> 1000 emp.) 4.5/5 "Enhancing Customer Support with Powerful Integrations" What do you like about Ada? I like Ada for its ease of use and the out of the box integrations. The robust API/HTTP capabilities are a standout for me, along with the amazing cus ### 5 Cons or Disadvantages of Ada ##### 1. Usability Issues Users report several **usability issues** with Ada, noting difficulties in navigating playbooks and limited interactive features. [ See 10 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=2336022&qs=pros-and-cons#reviews) See Related User Reviews ![Tiago N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago N.") TN Tiago N. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Train, with Excellent Support" What do you dislike about Ada? the unification of emails so that multiple bots are not necessary, something they are developing ![Victor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor W.") VW Victor W. Enterprise (\> 1000 emp.) 4.5/5 "Enhancing Customer Support with Powerful Integrations" What do you dislike about Ada? Pricing is a big one, and due to the nature of our product, security updates from Ada would be nice. For things like Playbooks, I've found that once a ##### 2. Integration Issues Users struggle with **integration issues** in Ada, facing conflicting data and limitations with external platforms like Zendesk and Kustomer. [ See 9 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825567&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great UI and Customization, but Needs Better Analytics and Support" What do you dislike about Ada? I believe metrics and analytics could use some improvement and get more granular. In some cases, some more technical support is needed for some custom VF Veronica F. Mid-Market (51-1000 emp.) 3.5/5 "Easy to Use, but Integration with Zendesk Is Challenging" What do you dislike about Ada? Integrating it with our Zendesk instance has been a challenge. There are a lot of workaround solutions we've had to implement in order to make it work ##### 3. Missing Features Users are disappointed with Ada's **missing features** , limiting customization and integration capabilities for a better user experience. [ See 8 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1826770&qs=pros-and-cons#reviews) See Related User Reviews ![Victor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor W.") VW Victor W. Enterprise (\> 1000 emp.) 4.5/5 "Enhancing Customer Support with Powerful Integrations" What do you dislike about Ada? Pricing is a big one, and due to the nature of our product, security updates from Ada would be nice. For things like Playbooks, I've found that once a ![Toby M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toby M.") TM Toby M. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Customer Support with Fast Results" What do you dislike about Ada? I find the UI for customers powered by Ada's playbooks feature could be improved. Currently, there's a limitation where we're unable to show images or ##### 4. Usage Limitations Users experience **usage limitations** with Ada, affecting dynamic workflows and automation in customer interactions. [ See 8 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=2335547&qs=pros-and-cons#reviews) See Related User Reviews ![Tiago N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago N.") TN Tiago N. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Train, with Excellent Support" What do you dislike about Ada? the unification of emails so that multiple bots are not necessary, something they are developing ![Toby M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toby M.") TM Toby M. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Customer Support with Fast Results" What do you dislike about Ada? I find the UI for customers powered by Ada's playbooks feature could be improved. Currently, there's a limitation where we're unable to show images or ##### 5. AI Limitations Users find Ada's platform has **limitations in automation and integration** , making complex workflows challenging and time-consuming. [ See 7 mentions ](https://www.g2.com/products/ada-support-inc-ada/reviews?filters%5Bsentiment_snippet%5D=1825959&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ada Delivers Reliable, Personalized Support—With Ongoing Improvements" What do you dislike about Ada? At times, Ada has provided responses or commitments that weren’t part of its original training — such as offering actions it isn’t actually able to pe ![Silvia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Silvia H.") SH Silvia H. Mid-Market (51-1000 emp.) 4.0/5 "Powerful Platform and Outstanding Support" What do you dislike about Ada? While Ada’s platform is powerful and user-friendly, it can feel a bit limited when it comes to building more dynamic workflows or adapting the convers ![Lyneta G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyneta G.") LG Lyneta G. Insurance Broker Enterprise (\> 1000 emp.) 4/28/2026 "Good Program with features that could be beneficial for organizations" 5/5 What do you like best about Ada? It’s a well-programmed conversational bot that can be useful for resolving customer service issues without human intervention. This may help with cost savings. Review collected by and hosted on G2.com. What do you dislike about Ada? Scaling this could become an issue because of the costs involved and inaccurate data. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? At this time, we haven’t determined whether this could be a solution for customer service. We’ll need to review it further before deciding. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KG Kat G. Consumer Support Operations Manager Mid-Market (51-1000 emp.) 10/17/2025 "Elevating Support with Data-Driven Coaching and Customer Focus" 5/5 What do you like best about Ada? What I like best about Ada is the way it provides coaching and actionable insights directly from customer conversations. It breaks down high-volume interactions into manageable segments, making it easier to identify patterns and areas for improvement. This helps our team continuously refine our support strategy and deliver better experiences. Every Solutions Consultant we've worked with has been fantastic and have been pivotal for our success. Review collected by and hosted on G2.com. What do you dislike about Ada? The process for deleting conversations in response to Data Privacy Requests feels cumbersome. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? Ada helps us solve the challenge of scaling customer support without sacrificing quality. The ability to break down large volumes of interactions into actionable insights has been a game-changer for continuous improvement and team development. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 10/14/2025 "Excellent Support and Easy Integration, but Some Workflow Challenges with Ada" 3.5/5 What do you like best about Ada? The support we receive from Ada truly stands out compared to other tools we use for customer experience. From the start, the tool seemed to immediately grasp how our business operates and integrated smoothly with our existing suite of tools. It is extremely user-friendly, and whenever we encounter any issues or confusion, the team responds quickly to our questions and provides excellent support. Overall, our experience has been very positive. Review collected by and hosted on G2.com. What do you dislike about Ada? Our business operates differently from many other companies or customers who use Ada. Instead of having Ada handle automations through its API, we typically perform automations only after a ticket is created. Because this approach doesn't align with how the tool is generally intended to be used, we've encountered some obstacles in how Ada interacts with customers and closes conversations. At times, the experience doesn't feel as natural as we would like. For example, the bot may repeat answers to the same question after a ticket has already been created, without taking the previous conversation into account. This seems to be more of an issue with how we are using the tool, rather than a flaw in the tool itself. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? Ada is quickly becoming the first point of contact for our customer service team, making use of our comprehensive knowledge base to deliver answers to customers that were previously difficult to locate or communicate. We are experiencing a notably high containment rate in these interactions. While we still hope to achieve greater consistency, we have noticed an increase in customer satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") AC Verified User in Consumer Electronics Small-Business (50 or fewer emp.) 12/11/2025 "Effortless to Use with Outstanding Support and Continuous Improvements" 5/5 What do you like best about Ada? It's very easy to use, and whenever we need assistance with creating something, we always receive excellent support from the Ada team. The implementation process is straightforward, and when we suggest improvements to features, Ada consistently takes our feedback into account and keeps us informed about the roadmap for these updates. Reporting is also excellent and provides a way to further refine our Ai agent. Review collected by and hosted on G2.com. What do you dislike about Ada? There isn’t anything I dislike at the moment; I’m simply looking forward to seeing new features and improvements become a reality, specifically around playbooks. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? Ada now handles a significant portion of incoming traffic across all our channels, and has managed to do so while maintaining and even enhancing our customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VF Veronica F. Operations Project Manager Mid-Market (51-1000 emp.) 10/15/2025 "Easy to Use, but Integration with Zendesk Is Challenging" 3.5/5 What do you like best about Ada? I like the ease of use and the way the product is built. Review collected by and hosted on G2.com. What do you dislike about Ada? Integrating it with our Zendesk instance has been a challenge. There are a lot of workaround solutions we've had to implement in order to make it work. I'm also not a huge fan of the way Proactive Conversations are set up in the generative bot (compared with the declarative bot). Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? I like that we were able to integrate Ada with our contact form, so some of our emails are being answered by AI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PA Patrick A. AI Manager Mid-Market (51-1000 emp.) 10/10/2025 "Ada helps scale support by improving automation and lowering escalations." 4/5 What do you like best about Ada? Ada’s platform makes it easy to automate complex support flows, measure performance through clear metrics, and continuously optimize with minimal engineering effort. The improvements in containment and automated resolution show real, measurable impact. Review collected by and hosted on G2.com. What do you dislike about Ada? Reporting can sometimes lack depth for nuanced analysis, and CSAT isn’t always the most accurate reflection of chatbot success — especially for automated interactions. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? Ada automates repetitive support tasks, reducing escalations and freeing our team to focus on complex issues, which improves efficiency and customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") EG Verified User in Gambling & Casinos Mid-Market (51-1000 emp.) 10/20/2025 "Great partner with outstanding hands-on support" 5/5 What do you like best about Ada? the level of support we receive from the Ada team is amazing, they work closely with us, understand our goals and idiosyncrasies and help us turn ideas into working processes.The product itself is continuously evolving and getting better at handling complex logic. Review collected by and hosted on G2.com. What do you dislike about Ada? It can take a while to understand how everything fits together. Once you do, though, it’s a great tool to work with. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? Ada handles knowledge-based inquiries and automations, taking care of many time consuming repetitive tasks. This frees up our human agents to focus on high value interactions and provide more personalized service to our top-tier customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jamie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie H.") JH Jamie H. Customer Service Team Lead Mid-Market (51-1000 emp.) 7/31/2025 "Amazing team, support and product." 5/5 What do you like best about Ada? The ease of getting in touch with the team not just account manager but IT. We had the guys on slack and they typically responded same day and were interested in potential imporvements. Even after we were onboarded we had regular contact and suggestions of improvement. Review collected by and hosted on G2.com. What do you dislike about Ada? I cannot think of an instance where we had a major concern or reason for dislike. The product works well and you get out of it what you put in. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? We have a lare range of customers some who do not speak English natively the translation was better than other bots which we had trialled. We also receive a large obundance of out of hours queries due to being a 24 hour service we were able to confidently answer more questions using Ada. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 10/16/2025 "Great UI and Customization, but Needs Better Analytics and Support" 5/5 What do you like best about Ada? I really appreciate the user interface and design, along with the different ways available to handcraft a user experience. Review collected by and hosted on G2.com. What do you dislike about Ada? I believe metrics and analytics could use some improvement and get more granular. In some cases, some more technical support is needed for some custom integrations. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? Large volumes are difficult to sustain, minimizing bad demand is key to reaching financial goals. If a large percentage of user inquiries can be solved with self service or education via a chatbot, it goes a long way to bring down operating costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cátia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cátia R.") CR Cátia R. Customer Solutions Director Mid-Market (51-1000 emp.) 11/24/2025 "Effortless Collaboration and Innovation" 4.5/5 What do you like best about Ada? The easiness to work, and the availability to bring new ideas/needs to the table in order to improve our services. Review collected by and hosted on G2.com. What do you dislike about Ada? The setup, meaning one bot for each domain. Review collected by and hosted on G2.com. What problems is Ada solving and how is that benefiting you? The requests are straightforward, making it easy for us to teach them to our AI bot. Review collected by and hosted on G2.com. 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