--- title: Acute Reviews meta\_title: 'Acute Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Acute works for a business like yours. aggregate\_rating: rating\_value: 2.0 review\_count: 1 scale: '5' date\_modified: '2026-06-04' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Acute Reviews & Product Details Acute makes it easy for you to collect feedback directly in your website, analyze it to gain valuable insights, and prioritize what your highest-value customers want most. * * * Seller [Acute](https://www.g2.com/sellers/acute) Discussions [Acute Community](https://www.g2.com/products/acute/discuss) Overview by Alexandra Persea Show More ## Pricing Pricing provided by Acute. ### Business $50.00 5 Team Members Month ### Enterprise $99.00 0 Team Members Month [ View More Pricing Information ](https://www.g2.com/products/acute/pricing) ## Top-Rated Alternatives [ ![MightyCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MightyCall") MightyCall 4.4/5(344) ](https://www.g2.com/products/mightycall/reviews) [ ![CDR Call Reporting for Cisco](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CDR Call Reporting for Cisco") CDR Call Reporting for Cisco 4.8/5(85) ](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) [ ![Caller ID Reputation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caller ID Reputation") Caller ID Reputation 4.7/5(42) ](https://www.g2.com/products/caller-id-reputation/reviews) [ View All Alternatives ](https://www.g2.com/products/acute/competitors/alternatives) ![Daniel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel R.") DR Daniel R. Freelancer Computer Software Small-Business (50 or fewer emp.) 6/15/2022 "Cover my needs but limited" 2/5 What do you like best about Acute? The connection to Intercom is easy, simple and quick. Then if during a chat with customers we end up knowing we miss a feature we can track it and link to a certain customers. Review collected by and hosted on G2.com. What do you dislike about Acute? When you merge some feedback there is no track or notes about what was the original. Sometimes 2 merged feedbacks are not 100% the same but are highly related. if you merge them you loose the merged data and comments. Tags are case sensitive and there is no way to Edit them. you can easily end up having repeated tags. Review collected by and hosted on G2.com. Recommendations to others considering Acute: We do not use the public voting platform which is a good addition, so I can not advise about it (but looks cool). The price is good. Review collected by and hosted on G2.com. What problems is Acute solving and how is that benefiting you? We can now track all feature requests and sum to know which features are most demanded by our customers. Then we can prioritise the Stories better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Acute for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![MightyCall Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d9df46250a23083be412ad880a462596/mightycall.svg "MightyCall Logo") MightyCall 4.4 (344) Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses. ](https://www.g2.com/products/mightycall/reviews "MightyCall")[ 2 ![CDR Call Reporting for Cisco Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2e73499385b5a63d165e08a5f722a6b5/cdr-call-reporting-for-cisco.svg "CDR Call Reporting for Cisco Logo") CDR Call Reporting for Cisco 4.8 (85) Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy. ](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews "CDR Call Reporting for Cisco")[ 3 ![Caller ID Reputation Logo](https://images.g2crowd.com/uploads/product/hd_favicon/988c6c517111cc00abf997d9bc1ae238/caller-id-reputation.svg "Caller ID Reputation Logo") Caller ID Reputation 4.7 (42) Each call you make has the potential to be great. Tarnishing your reputation before you ever get a chance to speak is unprecedented. Properly managing and monitoring your phone numbers is the best way to protect your reputation when calling prospects or customers. ](https://www.g2.com/products/caller-id-reputation/reviews "Caller ID Reputation")[ 4 ![VideoPeel Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a512c96349cf51b22606adc2db3fb04d/videopeel.png "VideoPeel Logo") VideoPeel 4.6 (30) VideoPeel™ is the #1 video survey solution for employee engagement, customer feedback, and customer support. Start collecting videos from customers, employees, and candidates in less than 5 minutes. ](https://www.g2.com/products/videopeel/reviews "VideoPeel")[ 5 ![YouMail Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fdd64f09e4af8e9aecfb5470d1053716/youmail.png "YouMail Logo") YouMail 3.1 (19) YouMail is the fast, fun way to handle missed calls. ](https://www.g2.com/products/youmail/reviews "YouMail")[ 6 ![Dialer360 Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_40bc3c5e060aa2f48ff983bbc1080354/dialer360-dialer360.png "Dialer360 Logo") Dialer360 4.4 (15) Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers. ](https://www.g2.com/products/dialer360-dialer360/reviews "Dialer360")[ 7 ![Headway for Business Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0f78bdbd626ce58b875aa334bdc37c8d/headway-for-business.png "Headway for Business Logo") Headway for Business 3.5 (15) Headway for Business is the #1 downloaded corporate program that provides corporate bite-sized learning. Much research has shown that a person's focus span is getting shorter. So new challenges in corporate learning are: employees are developing slowly; they have gaps in soft skills. One of the best ways to self-development is non-fiction books. But, finishing one book takes time. So, Headway offers 15-minute non-fiction book summaries in different formats. We let people read more and learn faster. Headway for Business offers: - 1,500 non-fiction book summaries in different formats for quick information consumption and speed self-growth; - individual self-growth plans for quick career progression; - guidelines and content plan for engaging employees to read and learn more; - team performance analytics; - a tool to save L&D managers time, as Headway will cover part of the learning process; - personal manager to build the best service for each client. ](https://www.g2.com/products/headway-for-business/reviews "Headway for Business")[ 8 ![Verizon Voice Call Back Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e164bd76a614625c921658c9adb02a16/verizon-voice-call-back.jpg "Verizon Voice Call Back Logo") Verizon Voice Call Back 4.4 (14) Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hold for an agent. ](https://www.g2.com/products/verizon-voice-call-back/reviews "Verizon Voice Call Back")[ 9 ![Bland Logo](https://images.g2crowd.com/uploads/product/hd_favicon/41f79bdc5cfea3d3226c54046abaee81/bland.svg "Bland Logo") Bland 5.0 (11) Automate your phone calls with AI. ](https://www.g2.com/products/bland/reviews "Bland")[ 10 ![Verizon One Talk Business Phone Solutions Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ed751f34ad82a65adf133ee845c518fc/verizon-one-talk-business-phone-solutions.jpg "Verizon One Talk Business Phone Solutions Logo") Verizon One Talk Business Phone Solutions 3.4 (10) One Talk Business Phone Solutions keep you in touch with your customers and employees when youre in the office or on the road. ](https://www.g2.com/products/verizon-one-talk-business-phone-solutions/reviews "Verizon One Talk Business Phone Solutions") [Show More](#) ## Questions about Acute? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Acute ](https://www.g2.com/products/acute/discussions/new) GU Guest User What is Acute used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-acute-used-for) GU Guest User What is Acute used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/acute-what-is-acute-used-for) [ View all Discussions ](https://www.g2.com/products/acute/discuss) ## Pricing Options Pricing provided by Acute. ### Business $50.00 5 Team Members Month ### Enterprise $99.00 0 Team Members Month ### Growth $25.00 2 Team Members Month [ View More Pricing Information ](https://www.g2.com/products/acute/pricing) ##### Categories on G2 [Other Customer Service](https://www.g2.com/categories/other-customer-service) ##### Explore More [Best SMS marketing software for small businesses](https://www.g2.com/discussions/which-sms-marketing-tools-actually-work-for-small-businesses)[Viafoura vs Disqus for a digital media publisher choosing a commenting system: which builds a more loyal first-party audience while keeping moderation overhead manageable at scale?](https://www.g2.com/discussions/viafoura-vs-disqus-for-a-digital-media-publisher-choosing-a-commenting-system-which-builds-a-more-loyal-first-party-audience-while-keeping-moderation-overhead-manageable-at-scale%20)[Audit management software with best reviews](https://www.g2.com/discussions/what-s-the-audit-management-software-with-the-best-reviews) [Which visual configuration software is best for complex industrial equipment with lots of customization options where a 2D spec sheet does not give buyers enough confidence?](https://www.g2.com/discussions/which-visual-configuration-software-is-best-for-complex-industrial-equipment-with-lots-of-customization-options-where-a-2d-spec-sheet-does-not-give-buyers-enough-confidence)[Which sales performance software is most user-friendly](https://www.g2.com/discussions/which-sales-performance-software-is-most-user-friendly)[What tool offers the most advanced audience segmentation features?](https://www.g2.com/discussions/what-tool-offers-the-most-advanced-audience-segmentation-features) [Show MoreShow Less](javascript:void(0);)