I really like Acumatica's flexibility in accessing our data in several ways, like downloading to Excel and integrating with our websites. It's great that we can continually grow and evolve our system to fit our needs. The integration with Velixo simplifies functions and reports, while the Shopify integration has been a big time saver and improves our retail customer experience. We deal with foreign currency and tariffs, and Acumatica makes calculating and forecasting prices for over 2,000 items much simpler. Review collected by and hosted on G2.com.

There should be many more common/basic reports out of the box. Customer sales reports, top customers, products sold to customers, and inventory analysis of item sales are lacking. Review collected by and hosted on G2.com.

I like the ability to customize screens and visibility in Acumatica. It really helps with inventory tracking and user-friendly data entry. Users are more easily able to adopt the system alongside tracking manufacturing inventory and processes. The customization simplifies things for end users in data entry and helps leads in reading current data, making the workflow much simpler in answering questions concerning quantitative data. Review collected by and hosted on G2.com.

I find navigating certain screens when building generic inquiries (GIs) challenging. It's difficult to explain what users are able to access to new admins; there's more needed than just clicking around—there should be an explanation of what these clicks do. The initial setup was laborious for user adoption and entry. Review collected by and hosted on G2.com.

I like Acumatica for its ease of use and easy screens, which make navigating through the software straightforward. I appreciate the consistent platform formats, which provide a seamless experience. It's great to easily move between AR and AP flows without hassle, and I find the inventory management to be consistent from end to end. The initial setup was easy, taking about four months with the help of a VAR. I'd definitely recommend Acumatica to others. Review collected by and hosted on G2.com.

I struggle with dashboards not being easy for us. We also have issues with versions of truth since we're not experts in this area. Review collected by and hosted on G2.com.

I appreciate Acumatica for its ease of use once processes are fully developed, which helped our team to adopt it very quickly. I find the reliability and visibility of data, especially around stock levels and inventory analysis, incredibly trustworthy. Generic Inquiries, dashboards, and business events are features that have significantly streamlined our processes and ensured the right data reaches the right people across the team. I also liked that our initial setup was exciting and relatively easy, thanks to our internal team and the VAR working closely with us. Review collected by and hosted on G2.com.

I dislike the duplicate case management issue when using incoming emails to create new cases. We run into multiple instances daily of duplicate cases being created, and they have to be manually managed by our team through relations. Review collected by and hosted on G2.com.

I like the cloud platform of Acumatica. It provides the ability for our project managers and field staff to have one truth center for project-based data. It has brought all of our financial processes under one platform. Review collected by and hosted on G2.com.

It was a long process for integration. We are one year in and I feel like we are just getting to a point where I'm beginning to trust the data. It was much longer than we were initially told, but I feel like that had more to do with our onboarding partner than the software itself. Having an onboarding partner that understands your industry is paramount for success. It wasn't easy. It was extremely difficult and frustrating. Review collected by and hosted on G2.com.

I like that Acumatica allows multiple employees to use it, which is really beneficial because we have different branches, and each branch can use it to improve their systems. Review collected by and hosted on G2.com.

I don't like that the inventory system in Acumatica requires me to only run billing when a specific purchase order is received, even if I have enough items in stock. Also, the system doesn't consider FIFO or LIFO methods, which is something I find essential. Moreover, Acumatica's inability to interact with Podium is a limitation for us. The initial setup process was also long and painful, taking about 13 months to finally go live, which was quite frustrating. Review collected by and hosted on G2.com.

I find the usability of Acumatica to be really intuitive, which is the most impressive compared to everything else I've seen. We vetted Acumatica among others like NetSuite and Microsoft, and we liked both our value-added reseller and the usability and intuitive nature of Acumatica to support our business. I'm interested in some of the case management solutions and the product attributions that help organize specific uses for filtering some of our products. Review collected by and hosted on G2.com.

I'm curious to see what features the CRM portion does not include that we may need, specifically marketing features available in HubSpot. I'm concerned about our data imports causing issues and having to revamp processes and deal with change management. Review collected by and hosted on G2.com.

Ease of use, cloud features and product features. Review collected by and hosted on G2.com.

Pricing on additional services or customizations. Review collected by and hosted on G2.com.

I love the customizability of Acumatica and the fact that the sky's the limit with it. The benefits of hosting on a private cloud are great, especially as it allows us to have external apps trigger of Windows services and build customer-specific EDI solutions. I also find that direct SQL access makes reporting incredibly powerful. Acumatica has increased our visibility into our data tenfold and provides the tools to optimize our internal warehouse efficiency. Review collected by and hosted on G2.com.

User adoption has been difficult, and it would be nice if there was a simpler UI for specialized roles like sales. Salespeople in the field are easily overwhelmed by the amount of screens and data in Acumatica. The initial setup was hard to get the hang of at first. Review collected by and hosted on G2.com.

The new Modern UI really enhances the user experience. The ability for users to be able to adjust their screen flows to focus only on what they need helps with transactions and reviewing details. Review collected by and hosted on G2.com.

Haven't noticed any changes in performance or outcomes. Review collected by and hosted on G2.com.