DG
Derek G.
"Acumatica: Integration Champion with Customization Prowess"
5/5
What do you like best about Acumatica?

I appreciate Acumatica for its user experience, flexibility, and customization, which are especially beneficial for our employees who may not have much technology background. Acumatica allows them to quickly grasp the system and customize it to their ability. It's also great that Acumatica puts four systems into one, which means our teams don't have to work between multiple platforms but can do everything within a single application. Additionally, the setup on the Acumatica side was straightforward. I would highly recommend it, evidenced by a rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Shop Floor reporting is our biggest issue. This aspect could be expanded to allow us more reporting on shop floor functions. We are missing some capabilities such as shop floor utilization, late tracking, and materials usage. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Derek,

We’re delighted to hear how Acumatica serves as an integration champion for your business. It’s great that your employees easily navigate the system and customize it to meet their needs.

We appreciate your feedback on expanding Shop Floor reporting and know insights into shop floor utilization, late tracking, and material usage are critical for managing costs and efficiency. We’ll share your suggestions with our product team as we work on future updates to support your growth.

Thank you for sharing your success story. We’re proud to partner with you and look forward to supporting your continued growth!

MN
Michelle N.
"Ease of Use and Customization at Core, Minor Setbacks"
4/5
What do you like best about Acumatica?

I use Acumatica for Construction, Accounting, and CRM. I really appreciate how it allows easy gathering of data and integrates multiple departments on one ERP. I like its ease of use and customizability, making it straightforward to create reports pulling the data we want and adding fields specifically needed for our business. I'm also learning more of its capabilities daily. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find that project quoting in Acumatica needs improvement, especially in terms of easily sending the same quote to multiple bidders and maintaining an accurate history. The AIA invoicing could be enhanced with the ability to create an AIA retainage invoice. Additionally, I would like the forms to be modifiable and have the capability to export them to a Word document. The initial setup was also challenging, as we had to break it out into multiple implementations. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Michelle,

Hi there! Thank you so much for sharing your feedback. We are thrilled to hear that our ERP solution is helping you integrate your construction, accounting, and CRM departments, and that you are enjoying the easy data gathering and customizability.

We also hear your concerns regarding project quoting, AIA retainage invoicing, form exports, and the challenges you faced during the initial setup. To help streamline your daily tasks, we encourage you to visit the Acumatica Open University (linked below) for dedicated courses on project management and quoting.

You can also explore the Acumatica Community for helpful peer discussions on AIA invoicing and advice on converting forms to Word documents. We appreciate your partnership and are always here to help your team succeed!

See how Acumatica improved
KE
Kerry E.
"Empowers Teams with Real-Time Data Access"
5/5
What do you like best about Acumatica?

I like Acumatica for its ease of use and intuitive navigation, making it simple to manage daily, weekly, and monthly accounting tasks. I appreciate that our directors can access and explore their data without needing help from the accounting staff. The platform provides better access to data, allowing real-time data sharing as it's loaded into the system. I find it easy to grant financial statement users access to their data, and they can easily drill down to view their information. The constant improvements are also a nice touch. I switched from Quickbooks due to Acumatica's better reporting features, and I like the ability to set up departments and sub-accounts, which helps in providing clearer insights. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I think there are many things I don't know to set up that could be helpful, but finding time to drill down and set up new things is difficult. The user guides and training materials are not that helpful. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Kerry,

Thank you for your review! It's fantastic to hear that our intuitive navigation makes your daily, weekly, and monthly accounting tasks simpler and we love that your directors can easily drill down into their information without needing extra help from the accounting staff.

We also hear your concerns about discovering and setting up new features. To support your growth and make setup easier, we highly recommend visiting the Acumatica Community portal (linked below) or the Acumatica Open University, which can be found on our website under the Services & Resources tab. These platforms offer excellent resources, collaborative forums, and guided training to help you get the most out of your ERP solution.

Thank you again for sharing your experience and for being a valued part of our community.

See how Acumatica improved
BH
Brendan H.
"Unified Platform, Seamless Operations"
5/5
What do you like best about Acumatica?

I like that Acumatica serves as our one source of truth for contact management, inventory records, sales history, and margin analysis. I appreciate the ease with which it holds all data and connections in one location instead of relying on multiple sources of software to track various sections of the business. It's great to have one software where forecasts are entered, inventory is monitored, customer accounts are tracked, sales history is available, and supplier management is connected as well. Acumatica handles better than my experience with SAP and is regularly being updated to provide new features. Plus, Acumatica set up was not a burden at all. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

There is not anything I currently have issues with. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Brendan,

Thank you for your review. We are thrilled to hear that our platform provides an easier experience than SAP, and we are glad the setup process was smooth and straightforward. We are very proud to provide an all-in-one ERP solution that helps streamline your operations and support your growth.

We are also pleased that you do not currently have any issues with the system. As we continue to provide regular updates and exciting new features, our team is always here to ensure your ongoing success.

Together, we can unlock data insights and build a highly efficient future for your business.

RP
Rocky P.
C
Small-Business (50 or fewer emp.)
"Seamless Integration and Ease of Use, A 10/10 Experience"
5/5
What do you like best about Acumatica?

I like Acumatica for its ease of use and the ability to add on additional software that integrates easily when needed. The system allows us to effectively track our inventory, production, costs, and sales opportunities all in one place. We've been able to implement Quality Control Software and business reporting tools, and even a phone system that integrates seamlessly with CRM, reducing the time our sales team needs to key data into Acumatica. Additionally, the initial setup was easy, and that really helped our team get started quickly. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The use of mobile scanning tools on the shop floor could use some enhancements. This needs to be easier without the need for consultant customizations. For individuals on the shop floor, there needs to be less clicks or points. Adding some built-in intelligence would be helpful. A good example is inventory moves where the user has to pick warehouse, location, SKU, quantity, etc. It would be nice if a SKU could be scanned and then the operator has warehouse, location, quantity data auto-filled. Review collected by and hosted on G2.com.

Terri G.
TG
Terri G.
"Effortless Navigation and Useful Integrations"
4/5
What do you like best about Acumatica?

I find the third-party integrations in Acumatica very helpful for ensuring that all our data and information is consistent among platforms. I like the ease of access and navigation through the screens, which makes it simple to use. I really appreciate the mobile access for approvals and quick visibility of the system; as the CEO, being able to access the system from anywhere makes it easier for me to stay up to speed. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I think training and user sessions could be improved. I'd love a monthly Teams or Zoom session, like a lunch and learn remotely, allowing customers to pick and choose what is appropriate material for engagement. Also, the asset import process could use some work, as well as the stock financial report. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Terri!

Thank you so much for sharing your experience! We are thrilled to hear that our third-party integrations, easy navigation, and mobile access are helping you stay up to speed as a CEO.

We also deeply appreciate your feedback regarding our training options, the asset import process, and stock financial reports. To help you get the most out of our ERP solution, we highly recommend checking out the Acumatica Open University for free online courses. We also offer role specific job aids and learning paths.

Additionally, you can visit the Acumatica Community portal (linked below) to discover virtual lunch and learn events hosted by our partners, discussion forums where Acumatica users share helpful tips and tricks, or Acumatica User Group Meet Ups designed to further the sharing of knowledge and product use through presentations, peer to peer networking, round tables, ad hoc discussions, etc.

We are constantly improving our platform based on customer input, so your thoughts are incredibly valuable to our team. Thank you again for helping us build the future of business together!

See how Acumatica improved
JH
Joshua H.
Small-Business (50 or fewer emp.)
"Customizable MRP Solution with Inventory Management"
4/5
What do you like best about Acumatica?

I like Acumatica because it helps us manage a lot of manufacturing operations, like managing our inventory, providing solutions to customers, and coordinating material requirements for purchase. I appreciate the ease of customization in generic inquiries, as it allows me to easily create a custom view of all the data I need for each unique situation. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find the MRP hard to use, but this is mostly because we have bad data in the system. It's challenging because we did not set up all of our inventory items correctly. It will definitely be improved when we take the time to clean this up and better use the system. Also, the initial setup of Acumatica was pretty involved, but I wasn't there for the full setup. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Joshua,

Thank you so much for taking the time to share your feedback. We are thrilled to hear that our ERP solution is helping you seamlessly manage your inventory, coordinate material requirements, and customize your data views.

We also completely understand your frustrations with the MRP features and the involved initial setup process. Getting your data clean and correctly configured is a big task, but it is definitely worth the effort. As you work on optimizing those inventory items, we highly encourage you to explore the Acumatica Open University (linked below) and the Acumatica Community.

Both platforms offer fantastic resources, training, and collaborative support to help you get the most out of your system. We are cheering you on as you refine your data, and we are always here to help you succeed!

See how Acumatica improved
CF
Crystal F.
"Highly Customizable, But Setup is Challenging"
4.5/5
What do you like best about Acumatica?

I find Acumatica's ability to customize to our business needs really useful, especially with a lot of customer-facing customization options. The constant innovation that stays on top of technology is something I can utilize to improve our processes. I also appreciate the move of bill approvals to Acumatica instead of relying on email, which along with business events keeps partners and executives informed about all payments. The insight into Attorney/Client Trust accounts and the ability to customize project and issue reporting are also valuable. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find the ability to merge data for different tenants lacking, which is a challenge since we have 4 tenants and 27 companies and would like to consolidate data for productivity reporting and remote worker management. Additionally, I dislike the vendor/customer security for ACH and payment info as there's no ability to add an approval mapping before making changes, which could really enhance our workflow. The initial setup was difficult due to our unique business needs and took over a year to complete. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Crystal,

Thank you so much for sharing your feedback and for choosing our cloud-based ERP solution to manage your 27 businesses!

Wow, we are thrilled that you are enjoying the deep customization options, the streamlined bill approvals, and the enhanced visibility into your project reporting and Attorney/Client Trust accounts.

We also completely understand your frustration with the lengthy initial setup, the challenges you face with multi-tenant data consolidation, and the limitations around approval mapping for vendor ACH changes. To help you tackle those reporting and management challenges, we highly recommend exploring the free reporting, integration, and data retrieval courses on Acumatica Open University.

Additionally, the Acumatica Community (linked below) is a fantastic place to connect with other users, share creative workarounds for payment security, and submit feature ideas directly to our product team. We appreciate your partnership and are excited to continue building the future of business together!

See how Acumatica improved
Robert V.
RV
Robert V.
"Efficient Grant Tracking and Budgeting for Nonprofits"
5/5
What do you like best about Acumatica?

I like Acumatica's budgeting feature, which is very useful for us as a nonprofit. It allows us to track each individual grant and manage expenses effectively, helping us control costs and get reimbursed for expenses from funding sources. We switched from Blackbaud to Acumatica because it's more updated and makes it easier to connect in real-time with other newer systems. I have noticed that it's faster and more accurate. The initial setup was very easy, and the Blytheco team was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find Acumatica could be better with more dashboards and easier customization. When comparing it with other softwares, it would be great if Acumatica provided users with more dashboards and made them easier to customize. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Robert,

Thank you for sharing your experience with us! We are absolutely thrilled to hear that our budgeting feature has been instrumental in helping your nonprofit efficiently track grants, manage expenses, and streamline the reimbursement process. It’s wonderful to know that your transition to the new ERP solution not only made your operations faster but was also supported by a smooth and seamless setup process.

We truly value your feedback regarding dashboards and customization options. To help you tailor your workspace to better meet your needs, we encourage you to explore resources like Acumatica University courses, which provide in-depth guidance. Courses such as "S160 Dashboard and Widget Design" can help you create dashboards that present the data most relevant to your nonprofit’s goals, while "T190 Quick Start in Customization" (linked below) offers step-by-step instructions to get started with adapting the system to your unique requirements.

Additionally, you can connect with other users through the "Low Code | No Code Customizations or Integrations" forum, where peers share tips, tricks, and creative solutions for customization. We are here to support you every step of the way!

See how Acumatica improved
Jerry K.
JK
Jerry K.
Senior Director of Application Development
"Tailor-Made ERP with Acumatica's Customization Power"
5/5
What do you like best about Acumatica?

As a developer, what I like most about Acumatica is the ability to customize the software. The XRP framework makes it truly easy to make complex customizations, and having access to the ERP source code means I can always see how something works. I appreciate that the framework was built first and then the package, which means customizations and the ability to extend the software are built right in from the foundation up. This is way better than my experience with other ERP packages where customizations were always a complex and tedious process because they were an afterthought. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The documentation can sometimes be vague or overly technical, so it's kind of hard to figure out how to make that documentation work for a certain situation. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Jerry!

Thank you for sharing your experience with our software! We are thrilled to hear that you enjoy using the XRP framework to customize your ERP solution and that our robust API helps you solve niche problems efficiently.

We also hear your concerns about the documentation sometimes feeling a bit too technical or vague for specific scenarios. To help bridge that gap, we highly recommend checking out the Developer Learning Paths on Acumatica Open University, specifically courses like T190 Quick Start in Customization and T200 Maintenance Forms.

Additionally, joining the Discussion Forums within our Acumatica Community Groups (linked below) is a fantastic way to collaborate with fellow developers, ask situational questions, and share real-world solutions.

We appreciate your valuable feedback and are excited to continue building the future of business together!

See how Acumatica improved