Hello,

Thank you for sharing your feedback with the Acumatica community.

It is great to hear that our platform’s flexible access levels are empowering your operations team to get the data they need directly. Breaking down those silos to ensure unified data access is exactly how we aim to support your efficiency and growth.

We also appreciate your candor regarding the customization challenges. We strive to provide a solution that adapts to your needs, but we understand that implementing specific changes can sometimes be complex. To help navigate those "clunky" moments, we encourage you to explore the technical training available in Acumatica University or reach out to our support team for guidance. We are always ready to listen and respond to help you get the most out of the system.

Finally, we are delighted that the approval mapping feature is streamlining your AP workflow. Saving time and energy on complex project structures is the kind of real-world solution we are driven to deliver.

Thank you for your partnership.

Hi Saiful!

Thank you for taking the time to share your feedback! We're glad Acumatica has made tracking revenue and expenses easier for your team.

That said, we hear you on wanting more AI capabilities. The good news is that AI is a big focus for us right now. Our 2026 R1 release introduced "AI Everywhere," including an AI Assistant that lets you ask questions in plain language and instantly surfaces answers, charts, and dashboards. It's well worth exploring if faster workflows are a priority for you. We'd also love for you to check out Beacon (linked below), our free knowledge hub at beacon.acumatica.com, where you'll find product documentation, videos, and training materials to help you get more out of the platform. Acumatica Open University is another great resource, with free courses covering everything from Reporting and Customization to Project Management.

And if you'd like to connect with other users who may have tackled similar challenges, the Acumatica Community is a great place to share ideas and learn from peers. We're always working to make Acumatica better, and feedback like yours genuinely helps us get there.

Hi There!

Thank you so much for this thoughtful review! It's genuinely great to hear that the standard workflows, customization flexibility, and reliability have made such a real difference for your AR/AP processes and manufacturing tracking. That's exactly what we aim for.

Regarding the reporting UI, we completely hear you. Transforming tables into polished reports can feel like more effort than it should, and we appreciate you being candid about that. If you haven't already, we'd encourage you to check out the S130 Data Retrieval and Analysis and S150 Report Designer courses on Acumatica Open University (linked below), both of which walk through building and tailoring reports in a much more intuitive way.

For the Power BI side of things, the I300 Data Retrieval with OData course covers exactly how to expose your Acumatica data to Power BI for richer visualizations. The Acumatica Community (community.acumatica.com) also has some great threads on Power BI integration that our users have found helpful.

We hope these resources make a real difference, and we truly value having you as part of the Acumatica community!

Hi Michael!

Thank you so much for taking the time to share your experience. We're really glad to hear that the modern UI has been intuitive and easy to personalize for your team. Hearing that Acumatica has helped streamline your receivables processing, bank reconciliation, and data workflows genuinely makes our day. Since you mentioned the multi-company functionality is causing some friction, we'd love to point you toward a couple of resources that may help. The F300 Intercompany Transactions course on Acumatica Open University (linked below) walks through configuring companies with branches and processing interbranch documents step by step.

You can also connect with other users and our team directly through the Acumatica Community at community.acumatica.com, where conversations around multi-company setups come up often. We're always working to make things better, and feedback like yours helps us get there.

Hi Gigi,

Thank you for sharing your experience! We love that our ERP solution helps you consolidate your budget, invoice approval, and payroll into a single platform to streamline your processes. Sharing the same chart of accounts across your companies clearly makes cross-checking internal invoices easy for your team.

We also appreciate your honest feedback about the complex initial setup, reading the financial periods, and the challenge of building custom balance sheet and profit and loss templates. To make reporting easier, we encourage you to explore the free F100 Financial Basics and F350 Analytical Reports courses under the Implementation of Finance section on the Acumatica Open University (linked below). You can also join the Financials forum in the Acumatica Community to collaborate with peers, share best practices, and find helpful template solutions.

Together, we can ensure you get the exact data insights you need to support your continued growth.

Bax,

Thank you for taking the time to leave this review. I hear your frustration, and I want to address your concerns directly.

First, I am glad to hear that you like the user interface, the ability to upload entries, and the Velixo connectivity. It is great that our ERP solution provides a solid record-keeping foundation for your accounts payable, accounts receivable, and journal entries.

However, because our system is so flexible, early structural mistakes make everything else feel incredibly difficult. You should not have to manage these errors alone. I strongly suggest working with your current certified partner—or reaching out to your Acumatica Customer Success Manager—to untangle that initial setup. A good partner will help you fix the core structure so your team can stop fighting the software.

I also completely understand your struggles with reporting, ARM, and system customizations. While these tools do have a learning curve, you can find free, step-by-step training on the Acumatica Open University. We built specific courses for everyday users to help them master these reporting tools without needing a developer.

Finally, if you find yourself spending hours looking for a specific setting or toggle, please visit the Acumatica Community portal. Thousands of users, creators, and partners share advice, answer questions, and help each other optimize their daily workflows there.

We want your ERP solution to empower your team, not hold you back. Please look into these community and training resources (you can find links to both Open University & the Community Portal under the Services & Resources menu item on our website) and connect with a partner to get your system back on track.

Hi Joanna!

Thank you so much for taking the time to share your experience, this kind of feedback means a lot to us! We're thrilled to hear that Acumatica's cloud-based platform is helping you manage your accounting, inventory, and reporting all in one place.

On the learning curve, we completely understand, and we want you to know that Acumatica Open University (linked below) offers free, self-paced courses specifically designed to help users like you get up to speed faster, including dedicated paths for Getting Started with Acumatica, Inventory and Orders, and Reporting and Customization.

As for performance with large data volumes, our System Administration course on Open University covers best practices for optimizing your setup, and our Community Portal at community.acumatica.com is a great place to connect with other users and find tips that could make a real difference. We're committed to making sure your experience keeps improving, so please don't hesitate to reach out if there's anything we can do to support you.

Hi Julie!

Thank you so much for taking the time to share such thoughtful feedback. We're thrilled to hear that mobile access has made such a positive difference for your team, and that the flexibility to work from anywhere has been a refreshing change from your legacy system.

You're absolutely right that strong reporting should feel approachable from day one, and we genuinely appreciate you naming that pain point so clearly. Since this review is a few months old now, we're hopeful you've already discovered some helpful resources, but in case they're useful, Acumatica Open University (linked below) offers a few free courses worth exploring: "S130 Data Retrieval and Analysis" walks you through creating generic inquiries, advanced filters, and pivot tables, while "S150 Report Designer" covers building and configuring reports step by step.

The Acumatica Community is another great place to turn, with practical threads like the "Acumatica Report Designer Guide" and "Creating Simple Generic Inquiry" where fellow users share tips and templates.

Thank you again for helping us grow. Feedback like yours genuinely shapes where we go next.

Hi Dustin,

Thank you for taking the time to write such a thoughtful review. We’re thrilled to hear that our cloud-based ERP solution provides a single source of truth for your data, enabling timely and accurate business decisions.

We value your feedback and are excited to share that our 2026 Acumatica releases include updates to address the challenges you mentioned.

Enhanced Product Configurator

Robust, native Configure, Price, Quote functionality is essential. We’re introducing major enhancements to our Product Configurator. You’ll now be able to manage complex, multi-level Bills of Materials directly in the system. This allows you to stack configurations for larger products while retaining the flexibility to configure subassemblies on a sales order or quote.

Native SolidWorks Integration

To improve connectivity with design tools, Acumatica will include native SolidWorks integration. This will let your engineering team seamlessly sync models, ensuring Bills of Materials automatically update with configuration changes.

AI-Powered Data Migration

We know initial data setup can be time-consuming. The new release includes AI tools to simplify and standardize data migration, reducing setup time and minimizing manual work.

Your insights inspire us to keep innovating and building a scalable platform that reduces costs and empowers your team. Thank you for being a vital part of our success and feel free to learn more about the 2026 R1 release in the link shared below.