Carmen B.
CB
Carmen B.
ERP Systems administrator
Mid-Market (51-1000 emp.)
"Easy access and user friendly with hyperlinks."
5/5
What do you like best about Acumatica?

I use import scenarios this makes it easier for and end user who is not a qualified developer. File attachments and notification is so easy to use I have not seen any other ERP system that have the same features. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

On manufacturing Acumatica still need a lot of development. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Carmen!

Thank you so much for taking the time to share your experience! It's wonderful to hear that import scenarios, file attachments, notifications, and mobile approvals are making such a difference in your day-to-day work. We designed those features with exactly that kind of accessibility in mind, so it's genuinely great to know they're landing well.

Your feedback on manufacturing is noted, and we hear you. Acumatica is continuously evolving, and manufacturing capabilities remain a key area of investment. In the meantime, we'd encourage you to explore the M100 Basic Manufacturing Implementation, M200 Basic Manufacturing Scenarios, and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below), which may help you get more out of the existing functionality. If you'd like to dig deeper into import scenarios, the I100 Integration Scenarios course is also a great resource.

The Acumatica Community manufacturing forum (community.acumatica.com/manufacturing-89) is another valuable space, with over 1,000 topics where users share tips, ask questions, and connect with others navigating similar challenges. We truly value your input, and we're glad to have you as part of the Acumatica community!

See how Acumatica improved
Verified User in Hospitality
CH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"So easy to use...great for new users"
5/5
What do you like best about Acumatica?

I really like the new Modern User Interface. It gives users the flexibility to make screen changes without the need for costly customizations, making it much easier to tailor the system to their needs. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

While correcting mistakes can sometimes be time-consuming, overall I've had a positive experience with the software. The functionality and flexibility it provides—especially with the Modern User Interface—make it a valuable solution. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi There!

Thank you so much for sharing your experience, and we love hearing that the Modern User Interface has made such a difference for you! The ability to tailor screens without costly customizations is something we're really proud of, and it's great to know it's delivering real value.

We also appreciate your honesty about the time it can take to correct mistakes. To help with that, we'd encourage you to explore the Reporting and Customization and Getting Started with Acumatica courses on Acumatica Open University (openuni.acumatica.com), both of which are free and designed to help users work through the system more efficiently.

You might also find Acumatica Beacon (linked below) useful. It's our free knowledge hub with documentation, videos, and job aids, and no login is required to get started. We hope these resources make your day-to-day experience even smoother!

See how Acumatica improved
WF
Wilfred F.
Director, IT
Mid-Market (51-1000 emp.)
"Flexible ERP with Robust Features, But Needs Strong Support"
4.5/5
What do you like best about Acumatica?

I really appreciate that Acumatica supports our entire business from lead management to sales orders and fulfillment. I find it flexible, easy to use, yet operationally robust and functional. It allows us to replicate the business processes that the market demands and to do so in a functionally correct manner. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The richness of the product requires more serious support from Acumatica that we seem to have difficulty accessing, at times. We currently use Acumatica as our VAR, and they have structural issues that have led to a negative experience. The transition from Sage 100 was initially painful, taking 3 years to convert. Challenges came from end user non-participation and lack of serious commitment. Review collected by and hosted on G2.com.

Shannon M.
SM
Shannon M.
Executive Team Leader - Logistics
Small-Business (50 or fewer emp.)
"Flexible and Easy to Tailor to Our Business Needs"
5/5
What do you like best about Acumatica?

I appreciate the flexibility it offers, which makes it easy to tailor to our specific business needs. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

So far, I don’t have any immediate complaints about Acumatica. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Shannon!

Thank you so much for taking the time to share your experience! It's great to hear that Acumatica's flexibility is making such a real difference for your team. That ability to access the information you need on the fly, without having to build out a new generic inquiry every time, is exactly what ad hoc reporting is designed for.

If you'd like to get even more out of those features, the Data Retrieval and Analysis end-user course on Acumatica Open University (linked below) is a fantastic resource. It walks you through generic inquiries, advanced filters, pivot tables, and dashboards in a really practical way. And if you want to go deeper on the AI capabilities, the Acumatica Community (community.acumatica.com) is a great place to connect with other users, explore tips, and stay up to date as those features continue to evolve.

We're glad to have you with us!

See how Acumatica improved
Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Easy to Use, Worth It for Visibility and Time Savings"
3.5/5
What do you like best about Acumatica?

Its easy to navigate and use, new users didnt need much training to get comfortable with it. Its not the cheapest but its been worth it for the visibility and time saving. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Pricing can add up as we scale, especially once we started adding more modules. Some integrations also take more effort than we expected and aren't always as plug-and-play as we'd hope.

The system can get a bit slow as we grow, and some pages with large amounts of data dont display properly on smaller screens, making them harder to use. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi There,

Thank you for sharing your experience! We are thrilled to hear that our ERP solution has provided your team with better visibility, saved you time, and made navigation easy for new users. We also truly appreciate your honest feedback regarding module pricing, integrations, system speed, and screen display issues on smaller devices.

To help streamline your integrations and optimize system speed as you grow, we encourage you to explore the free "Web Services" and "System Maintenance" courses available through Acumatica Open University (linked below). Furthermore, we would love for you to share your thoughts on the display issues in the "Product Ideas" section of the Acumatica Community Discussion Forums.

We value your partnership and are dedicated to supporting your success every step of the way.

See how Acumatica improved
Tapiwa B.
TB
Tapiwa B.
IT Support Coordinator
Mid-Market (51-1000 emp.)
"User-Friendly All-in-One ERP"
5/5
What do you like best about Acumatica?

It’s very user-friendly and requires minimal training. It’s an all-in-one ERP. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I haven’t noticed any issues yet in the current version. That said, I’d say the AI assistant still isn’t as refined as we’d like it to be. Also , new versions do not become available to all regions as a default. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Tapiwa!

Thank you so much for taking the time to share this, and for the kind words about Acumatica's usability and all-in-one capabilities. Knowing that the platform has helped you build a true single source of truth, and cut down on the paper trail, is exactly the kind of outcome we love to hear about.

Your feedback on the AI assistant is genuinely appreciated. It is an area we are actively improving, and input like yours directly shapes our roadmap. We also hear you on regional version availability, and we understand how frustrating it can be to wait on updates. In the meantime, if you would like to get even more out of the platform, we would encourage you to explore Acumatica Open University (linked below), particularly the Getting Started with Acumatica ERP course (A150) and the Data Retrieval and Analysis course (S130), both of which are free.

The Acumatica Community is also a great space to connect with other users, share ideas, and stay up to date on what is coming next. Thanks again for being part of the community.

See how Acumatica improved
Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Highly Customizable and Flexible for Our Business Needs"
4.5/5
What do you like best about Acumatica?

The customizations and flexibility it brings to our business are a real plus. We can adapt the solution to fit our specific needs. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I think Acumatica could improve its process and screen workflows to make the overall experience more intuitive and easier for the average user to navigate. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi There!

Thank you so much for taking the time to share your experience! It's great to hear that Acumatica's customization and flexibility have made a real difference for your team, and that consolidating multiple systems into one has saved you valuable time and effort. We genuinely appreciate that feedback.

As for the workflow and screen navigation concerns, that's something we take seriously, and we want to make sure you have the resources to feel confident navigating the platform. We'd encourage you to explore Beacon (linked below), Acumatica's free knowledge hub at beacon.acumatica.com, where you'll find short, workflow-focused videos, role-based training materials, and quick-reference job aids that are designed to make everyday navigation more intuitive.

The Acumatica Community at community.acumatica.com is also a great place to connect, ask questions, and learn how others are getting the most out of the platform. We hope these resources have helped since your review, and as always, we're here if there's anything we can do to support you further.

See how Acumatica improved
CS
Christina S.
Small-Business (50 or fewer emp.)
"Centralized Efficiency with Automation & Data Insights"
5/5
What do you like best about Acumatica?

I really appreciate Acumatica's automation capabilities and the ability to view data just the way we need to see it. We utilize business events to notify users in real-time or to make real-time changes using import scenarios. The data visualization aspect is also significant for us. After rolling out Manufacturing, we created dashboards that show our line efficiency, allowing us to review our BOMs and evaluate accuracy in labor, which helps us decide on necessary changes. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Right now WMS is below par - we need to implement another software to be able to do license plating, freeze locations, do cycle counting etc. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Christina,

Thank you for sharing your experience! We are thrilled to hear that our ERP solution is helping you centralize your data, automate processes, and enhance your decision-making.

It is great to know that you are successfully using business events for real-time notifications and updates. We also love hearing how your team leverages dashboards to monitor line efficiency and evaluate bills of materials. Empowering you with accurate, accessible data to optimize your profitability is exactly why we designed our platform.

We also appreciate your candid feedback regarding our Warehouse Management System. We understand your frustration with needing additional software for advanced capabilities like license plating, freezing locations, and cycle counting. Because our product roadmap is deeply guided by customer input, we highly encourage you to share your ideas on our Community Portal. Your partner can also help you explore specialized applications within our extensive marketplace to further streamline your warehouse operations.

Thank you again for being a valued part of our community. We look forward to continuing to build the future of business together!

See how Acumatica improved
ST
sheryl t.
Accounting/Business Administrator
Mid-Market (51-1000 emp.)
"Have used Acumatica for 3 years now"
3.5/5
What do you like best about Acumatica?

We just use the accounting part of Acumatica, and have found it very easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

We are currently using Velixo to create financial reports because the "canned" financial reports are very limited. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hello Sheryl!

Thank you so much for taking the time to share your experience, and for being such a loyal Acumatica customer over the past three years! We're glad to hear the accounting module has been easy to learn.

We completely understand the frustration around limited out-of-the-box financial reports, and we hope that you've had a chance to explore some of our free resources on Acumatica Open University (linked below). Courses like F350 Analytical Reports - Advanced and S150 Report Designer are great starting points for building and customizing your own financial reports directly in Acumatica, which may reduce your reliance on third-party tools like Velixo over time.

The S130 Data Retrieval and Analysis course is also worth a look if you'd like to get more out of your data through custom inquiries and dashboards. And if you haven't already, the Acumatica Community at community.acumatica.com is a fantastic place to connect with other users, ask questions, and discover how others are solving similar reporting challenges.

We're excited about your goal to expand into other ERP solution modules, and we're here to support you every step of the way!

See how Acumatica improved
Jeff G.
JG
Jeff G.
CFO
Mid-Market (51-1000 emp.)
"Seamless Integration That Works well with All Our Programs"
5/5
What do you like best about Acumatica?

How seamlessly it integrates with other programs. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Some difficult with the data tables and understanding where certain items are in the data tables. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Jeff!

Thank you so much for sharing this! It's great to hear that Acumatica's integration capabilities have made such a real difference for your team, especially eliminating that double entry of subcontractor invoices. That kind of efficiency is exactly what we aim for.

We're sorry to hear that navigating data tables has been a challenge. If you haven't already found your footing there, we'd encourage you to check out the End-User Course: Data Retrieval and Analysis on Acumatica Open University (linked below), which walks through generic inquiries, advanced filters, pivot tables, and dashboards in a really approachable way. The S130 Data Retrieval and Analysis course is another great option if you want to go a bit deeper.

We hope these resources help, and as always, the Acumatica Community portal (community.acumatica.com) is a wonderful place to ask questions and connect with other users who may have run into the same thing. We truly appreciate your feedback, and we're glad to have you as part of the Acumatica community!

See how Acumatica improved