Kaushik D.
KD
Kaushik D.
Sr Program Manager, Enterprise Applications
Mid-Market (51-1000 emp.)
"Great for small or medium size organization, ahead of competition"
4/5
What do you like best about Acumatica?

The major changes to schedule lines, ATP, and MRP have put Acumatica at par, if not above competition within the space. Acumatica continues to add key features which enable organizations in the space operate efficiently. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Key limitations do exist, and stability is still a bit of a concern, especially in terms of automation schedules based on business events Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Vice President - Operations Controller
Small-Business (50 or fewer emp.)
"The Cloud Was A Game Changer"
4.5/5
What do you like best about Acumatica?

The new user interface is great. The ability to customize screens without coding is a complete game changer. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

This is still the generation of production orders from the inventory replenishment module. Review collected by and hosted on G2.com.

Tayler O.
TO
Tayler O.
CFO
Mid-Market (51-1000 emp.)
"A software company that listens to its users"
5/5
What do you like best about Acumatica?

Acumatica has consistently released new features that have increased efficiencies including preview panes for vendor bills and a native PDF viewer which means you no longer have to open attachments in a new window. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Naturally with an ever changing product some changes won't work for everyone, we had our first such change in the latest release which required some process reworking. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica
Edit edit

Hi Tayler!

Thank you so much for taking the time to share this, and for the kind words in your title! It's genuinely great to hear that features like the preview panes for vendor bills and the native PDF viewer have made a real difference in your day-to-day workflow. That kind of feedback is exactly what drives us forward.

We also appreciate your honesty about the process reworking required by the latest release. Change is never without friction, and we understand that even well-intentioned updates can create short-term disruptions. If you haven't already, the Accounting for Projects and Project Billing and Change Management end-user courses on Acumatica Open University (linked below) may help your team navigate those adjustments more smoothly.

The Acumatica Community (community.acumatica.com) is also a great place to connect with other users who may have worked through similar transitions and can share practical tips. Most importantly, knowing that Acumatica is helping bring your project management and accounting functions together in one place, giving you better visibility and performance data, is exactly what we set out to do.

We truly value having you as part of our community!

See how Acumatica improved
Paul B.
PB
Paul B.
School Board Member
Mid-Market (51-1000 emp.)
"Flexible, Scalable ERP with Strong Excel/Velixo Integration and Helpful Support"
5/5
What do you like best about Acumatica?

We’ve had a largely positive experience with Acumatica. The platform is reasonably priced, especially given the breadth of functionality it offers. It’s also highly customizable and scalable, which has allowed it to fit the specific needs of our industry and continue to adapt as our organization grows.

A major advantage for our team has been how well Acumatica integrates with Excel and Velixo. Being able to import and export data easily, build reports, and work within a familiar Excel environment has made our financial reporting and analysis much more efficient.

We’ve also found the support team to be responsive and helpful, which matters a lot when implementing new workflows or refining existing ones in a system as robust as an ERP.

Overall, Acumatica has proven to be a flexible, reliable platform that supports both day-to-day operations and longer-term growth. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Definitely not "plug and play", formal training is necessary and the system will take time to learn. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica
Edit edit

Hi Paul!

Thank you for sharing your experience using Acumatica. We love hearing that our ERP solution provides the flexibility, scalability, and robust functionality your organization needs to support long-term growth. We designed Acumatica to empower mid-size companies like yours and knowing that our customizable modules hit the mark for your specific industry is wonderful validation for our team.

We're especially thrilled that our integrations with Excel and Velixo are streamlining your financial reporting. Breaking down data silos and working within familiar environments helps your team unlock data insights, improve process efficiency, and make smarter decisions.

We also understand that adopting a comprehensive ERP solution requires time, formal training, and dedication. Transitioning to a new system is a significant step, and we're here for you every step of the way. Our support team and the broader Acumatica ecosystem are always here to help you learn the platform, refine your workflows, and maximize your operational efficiency. I've provided a link to our Open University platform which is completely free and provides a variety of materials for online learning that can help anyone learn the skills needed to realize the full potential of Acumatica.

Thank you again for your partnership and for trusting Acumatica to support your ongoing success. Together, we can achieve great things.

See how Acumatica improved
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Adaptable and Efficient with Stellar Support"
5/5
What do you like best about Acumatica?

I like Acumatica because it makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate. I appreciate its adaptability, functionality, and universal ease of use. I use and value features like Velixo, Incoming AP Documents, Generic Queries, and Search Functions throughout the entire Acumatica Biome. The initial setup was much easier than GP or QuickBooks, thanks to the expertise of our formerly Klear Systems team, now part of Acumatica. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Import scenarios and report writing. They are not simple or easy to use, but Velixo is rolling out options to make this no longer an issue with their generic Write back and Template creation. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica
Edit edit

Hi Stan,

Thank you for the fantastic review! We are thrilled that our adaptable ERP solution makes data gathering and reporting more efficient and accurate for your stakeholders, and it is wonderful to hear that our team provided a smooth initial setup.

We hear your feedback about import scenarios and report writing being challenging. While it is great that Velixo is rolling out new options to help with this, we highly recommend taking the free Integration Scenarios course and the Data Retrieval and Analysis course (linked below) on Acumatica Open University to make those tasks easier today.

If you need any additional support or want to explore new reporting features, please visit the official Acumatica Community instead of the Acumatica User Group Forums to find the best resources, share ideas, and connect with our experts.

See how Acumatica improved
MV
Mark V.
Controller and Director of IT
Small-Business (50 or fewer emp.)
"Acumatica makes our lives easier!"
5/5
What do you like best about Acumatica?

Acumatica is constantly coming out with new features, is incredibly easy to navigate and use, has a ton of low-code/no-code abilities to import, export and report on information in the system, and has a lot of easy low-code/no-code automation capabilities. We're able to do more with less because of Acumatica! Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Acumatica is doing a good job of adding missing features that older ERPs have. ISVs still help when you need more advanced versions of features that Acumatica has added basic versions of. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica
Edit edit

Hi Mark!

Thank you so much for this wonderful review! It genuinely makes our day to hear that Acumatica is helping your team do more with less. Knowing that the low-code/no-code tools, dashboards, and Generic Inquiries have made such a difference in how you access and use your data is exactly what we set out to achieve.

We also hear you on the ISV piece—it's a fair point, and one we take seriously as we continue expanding our native feature set. If you'd like to get even more out of the reporting and automation capabilities you love, we'd encourage you to check out the Reporting and Customization courses on Acumatica Open University (linked below), which cover everything from Generic Inquiries to dashboards and workflow customization.

The Acumatica Community also has a dedicated Low-Code/No-Code Customizations and Integrations space (community.acumatica.com) where users share tips and ideas that may help bridge any remaining gaps. Thanks again for being such a great part of our community!

See how Acumatica improved
Hilda M.
HM
Hilda M.
Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Off-the-Charts as Solid ERP for Cloud based,Seamless intergrations,Customization & Automations"
4.5/5
What do you like best about Acumatica?

Off the Charts as a cloud based solution with accessibility of data from anywhere,seamless intergrations and Flexible customization to suit our specific business needs.I really love it for modern interface personalizable to each user specific roles to easily navigate.I like it for effective automation capabilities from invoicing to bank Reconcilliation. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I love it's modern interface with personalization to each specific user job roles to easily navigate and access data. Review collected by and hosted on G2.com.

Carmen B.
CB
Carmen B.
ERP Systems administrator
Mid-Market (51-1000 emp.)
"Easy access and user friendly with hyperlinks."
5/5
What do you like best about Acumatica?

I use import scenarios this makes it easier for and end user who is not a qualified developer. File attachments and notification is so easy to use I have not seen any other ERP system that have the same features. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

On manufacturing Acumatica still need a lot of development. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica
Edit edit

Hi Carmen!

Thank you so much for taking the time to share your experience! It's wonderful to hear that import scenarios, file attachments, notifications, and mobile approvals are making such a difference in your day-to-day work. We designed those features with exactly that kind of accessibility in mind, so it's genuinely great to know they're landing well.

Your feedback on manufacturing is noted, and we hear you. Acumatica is continuously evolving, and manufacturing capabilities remain a key area of investment. In the meantime, we'd encourage you to explore the M100 Basic Manufacturing Implementation, M200 Basic Manufacturing Scenarios, and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below), which may help you get more out of the existing functionality. If you'd like to dig deeper into import scenarios, the I100 Integration Scenarios course is also a great resource.

The Acumatica Community manufacturing forum (community.acumatica.com/manufacturing-89) is another valuable space, with over 1,000 topics where users share tips, ask questions, and connect with others navigating similar challenges. We truly value your input, and we're glad to have you as part of the Acumatica community!

See how Acumatica improved
Verified User in Hospitality
CH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"So easy to use...great for new users"
5/5
What do you like best about Acumatica?

I really like the new Modern User Interface. It gives users the flexibility to make screen changes without the need for costly customizations, making it much easier to tailor the system to their needs. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

While correcting mistakes can sometimes be time-consuming, overall I've had a positive experience with the software. The functionality and flexibility it provides—especially with the Modern User Interface—make it a valuable solution. Review collected by and hosted on G2.com.

WF
Wilfred F.
Director, IT
Mid-Market (51-1000 emp.)
"Flexible ERP with Robust Features, But Needs Strong Support"
4.5/5
What do you like best about Acumatica?

I really appreciate that Acumatica supports our entire business from lead management to sales orders and fulfillment. I find it flexible, easy to use, yet operationally robust and functional. It allows us to replicate the business processes that the market demands and to do so in a functionally correct manner. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The richness of the product requires more serious support from Acumatica that we seem to have difficulty accessing, at times. We currently use Acumatica as our VAR, and they have structural issues that have led to a negative experience. The transition from Sage 100 was initially painful, taking 3 years to convert. Challenges came from end user non-participation and lack of serious commitment. Review collected by and hosted on G2.com.