--- title: Acumatica Reviews meta\_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2020 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 2020 scale: '5' date\_modified: '2026-08-11' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Acumatica Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. [(544 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1496032&qs=pros-and-cons#reviews) Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. [(220 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495433&qs=pros-and-cons#reviews) Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. [(219 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495903&qs=pros-and-cons#reviews) Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. [(193 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1493779&qs=pros-and-cons#reviews) Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. [(173 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495589&qs=pros-and-cons#reviews) Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. [(216 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492478&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. [(181 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1494765&qs=pros-and-cons#reviews) Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. [(139 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1497368&qs=pros-and-cons#reviews) Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. [(125 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492259&qs=pros-and-cons#reviews) Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. [(124 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1951516&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Acumatica ##### 1. Ease of Use Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. [ See 544 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1496032&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you like about Acumatica? After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Adaptable and Efficient with Stellar Support" What do you like about Acumatica? I like Acumatica because it makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate. I appreciate its adaptabil ##### 2. Customization Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. [ See 220 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495433&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you like about Acumatica? After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards" What do you like about Acumatica? What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake ##### 3. Customizability Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. [ See 219 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495903&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you like about Acumatica? After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards" What do you like about Acumatica? What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake ##### 4. Features Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. [ See 193 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1493779&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Adaptable and Efficient with Stellar Support" What do you like about Acumatica? I like Acumatica because it makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate. I appreciate its adaptabil ![Caleb H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb H.") CH Caleb H. Small-Business (50 or fewer emp.) 5.0/5 "10/10 for Acumatica" What do you like about Acumatica? Still loving the new features, the ability to build out new screens to display information required for unique team circumstances so easily continues ##### 5. Customization Options Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. [ See 173 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495589&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards" What do you like about Acumatica? What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake DT Dina T. 5.0/5 "Streamlined and Smart Cloud ERP Solution" What do you like about Acumatica? I like that Acumatica is cloud-based and natively built in the cloud. It's smart, customizable, logical, and modern. I also appreciate that it develop ### 5 Cons or Disadvantages of Acumatica ##### 1. Missing Features Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. [ See 216 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492478&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Cost Accounting Review" What do you dislike about Acumatica? We're unable to invoice directly from Acumatica. We're unable to forecast in Acumatica. We've had to setup external excel sheets to make the future ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Growing into the future." What do you dislike about Acumatica? Timecard configuration is clunkier than our legacy system and invoice edits, which are a common need are also clunky and problematic. ##### 2. Learning Curve Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. [ See 181 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1494765&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Adaptable and Efficient with Stellar Support" What do you dislike about Acumatica? Import scenarios and report writing. They are not simple or easy to use, but Velixo is rolling out options to make this no longer an issue with their ##### 3. Difficult Setup Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. [ See 139 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1497368&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont AE Andrew E. 4.0/5 "Intuitive UI & Data Insights, But Setup Is Challenging" What do you dislike about Acumatica? It's expensive, support tickets are slow, some features can only be found via ISV solutions. The initial setup was pretty hard and took us over 2 year ##### 4. Complex Setup Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. [ See 125 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492259&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont AE Andrew E. 4.0/5 "Intuitive UI & Data Insights, But Setup Is Challenging" What do you dislike about Acumatica? It's expensive, support tickets are slow, some features can only be found via ISV solutions. The initial setup was pretty hard and took us over 2 year ##### 5. Setup Difficulties Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. [ See 124 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1951516&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont AE Andrew E. 4.0/5 "Intuitive UI & Data Insights, But Setup Is Challenging" What do you dislike about Acumatica? It's expensive, support tickets are slow, some features can only be found via ISV solutions. The initial setup was pretty hard and took us over 2 year ![Joe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe M.") JM Joe M. Official NA Importer Small-Business (50 or fewer emp.) 1/27/2025 "Flexibility and Seamless Integration with Acumatica" 5/5 What do you like best about Acumatica? I really like Acumatica's flexibility in accessing our data in several ways, like downloading to Excel and integrating with our websites. It's great that we can continually grow and evolve our system to fit our needs. The integration with Velixo simplifies functions and reports, while the Shopify integration has been a big time saver and improves our retail customer experience. We deal with foreign currency and tariffs, and Acumatica makes calculating and forecasting prices for over 2,000 items much simpler. Review collected by and hosted on G2.com. What do you dislike about Acumatica? There should be many more common/basic reports out of the box. Customer sales reports, top customers, products sold to customers, and inventory analysis of item sales are lacking. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? I find Acumatica integrates all our systems, simplifying our workflow. It offers flexibility in data access and integration. Shopify and Velixo integrations save time and improve customer experiences, making pricing forecasts much simpler. Review collected by and hosted on G2.com. Show More 1/26/2026 Validated ReviewerIncentivizedSource: G2 Gives Campaign HH Hunter H. 1/26/2026 "Customizable and Intuitive for Manufacturing Needs" 4/5 What do you like best about Acumatica? I like the ability to customize screens and visibility in Acumatica. It really helps with inventory tracking and user-friendly data entry. Users are more easily able to adopt the system alongside tracking manufacturing inventory and processes. The customization simplifies things for end users in data entry and helps leads in reading current data, making the workflow much simpler in answering questions concerning quantitative data. Review collected by and hosted on G2.com. What do you dislike about Acumatica? I find navigating certain screens when building generic inquiries (GIs) challenging. It's difficult to explain what users are able to access to new admins; there's more needed than just clicking around—there should be an explanation of what these clicks do. The initial setup was laborious for user adoption and entry. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? I use Acumatica for inventory tracking and appreciate its user-friendly entry. The customization of screens simplifies work for end users, improving visibility and efficiency in our processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign BD brett d. 1/28/2026 "Effortless Usability Boosts Efficiency" 5/5 What do you like best about Acumatica? I like Acumatica for its ease of use and easy screens, which make navigating through the software straightforward. I appreciate the consistent platform formats, which provide a seamless experience. It's great to easily move between AR and AP flows without hassle, and I find the inventory management to be consistent from end to end. The initial setup was easy, taking about four months with the help of a VAR. I'd definitely recommend Acumatica to others. Review collected by and hosted on G2.com. What do you dislike about Acumatica? I struggle with dashboards not being easy for us. We also have issues with versions of truth since we're not experts in this area. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? I use Acumatica for reporting, inventory management, and customer service. It solves these efficiently with its ease of use, easy screens, and consistent platform formats, helping me move easily between AR and AP flows and maintain inventory consistency end to end. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-11784649/official_response/edit) Hi Brett! Thank you so much for taking the time to share this, and for the kind words about Acumatica's ease of use, consistent platform experience, and AR/AP flows. It genuinely means a lot to hear that the system is helping your team work more efficiently across inventory and customer service. We do want to acknowledge your frustrations around dashboards and reporting consistency; those are real challenges, and you are certainly not alone in experiencing them. Since this review is from a few months ago, we hope you have already found your footing in these areas, but if not, we would love to point you to a couple of free resources on Acumatica Open University (linked below). The Dashboard and Widget Design course walks you through building dashboards and widgets step by step, and the Data Retrieval and Analysis course covers how to work with your data in a way that helps establish a single, reliable source of truth across your reporting. Both are completely free and available on demand. We are always here to support you, and we truly appreciate you recommending Acumatica to others. [See how Acumatica improved](https://openuni.acumatica.com/courses/) Validated ReviewerIncentivizedSource: G2 Gives Campaign ZT Zach T. 1/28/2026 "Reliable Data and Ease of Use, But Needs Better Email Integration" 5/5 What do you like best about Acumatica? I appreciate Acumatica for its ease of use once processes are fully developed, which helped our team to adopt it very quickly. I find the reliability and visibility of data, especially around stock levels and inventory analysis, incredibly trustworthy. Generic Inquiries, dashboards, and business events are features that have significantly streamlined our processes and ensured the right data reaches the right people across the team. I also liked that our initial setup was exciting and relatively easy, thanks to our internal team and the VAR working closely with us. Review collected by and hosted on G2.com. What do you dislike about Acumatica? I dislike the duplicate case management issue when using incoming emails to create new cases. We run into multiple instances daily of duplicate cases being created, and they have to be manually managed by our team through relations. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Acumatica provides reliable and visible data, especially with stock levels and inventory analysis. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12271157/official_response/edit) Hi Zach! Thank you so much for taking the time to share such a thoughtful review. We're thrilled to hear that Acumatica has earned your trust with reliable, visible data, especially around stock levels and inventory analysis, and that Generic Inquiries, dashboards, and business events have helped get the right information to the right people on your team. That's exactly the kind of impact we love to see. We also hear you on the duplicate case management challenge with incoming emails, and we appreciate you flagging it. Since this review is a couple of months old now, we're hopeful you've already found a smoother workflow, but if it's still a pain point, a couple of resources may help: the End-User Course: CRM Support Operations (linked below) on Acumatica Open University walks through case creation and assignment in detail, and there are several helpful threads on the Acumatica Community covering email setup for cases and managing duplicates. Thanks again for being part of our community, and please keep the feedback coming. It genuinely shapes where we go next. [See how Acumatica improved](https://openuni.acumatica.com/courses/crm/end-user-course-crm-support-operations/) Validated ReviewerIncentivizedSource: G2 Gives Campaign BM blaise m. 1/26/2026 "Centralized Financial Operations, Challenging Setup" 4/5 What do you like best about Acumatica? I like the cloud platform of Acumatica. It provides the ability for our project managers and field staff to have one truth center for project-based data. It has brought all of our financial processes under one platform. Review collected by and hosted on G2.com. What do you dislike about Acumatica? It was a long process for integration. We are one year in and I feel like we are just getting to a point where I'm beginning to trust the data. It was much longer than we were initially told, but I feel like that had more to do with our onboarding partner than the software itself. Having an onboarding partner that understands your industry is paramount for success. It wasn't easy. It was extremely difficult and frustrating. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Acumatica brought all of our financial processes under one platform and allows our project managers and field staff to have one truth center for project-based data. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12260373/official_response/edit) Hi Blaise, Thank you for sharing your experience! We are thrilled that our cloud-based ERP solution has successfully brought your financial processes under one platform and provided a single source of truth for your project managers and field staff. However, we are sincerely sorry to hear that your integration process was difficult and frustrating. We completely agree that having an onboarding partner who deeply understands your specific industry is essential for a smooth and efficient transition. To help you continue building trust in your data and to support your team's ongoing success, we highly recommend exploring the free professional training courses available at Acumatica Open University (linked below). Additionally, we invite you to join the Acumatica Community (https://community.acumatica.com/) to connect with peers, ask questions, and share best practices. We appreciate your valuable feedback, and we look forward to supporting your continued growth and operational efficiency. [See how Acumatica improved](https://openuni.acumatica.com/courses/) Validated ReviewerIncentivizedSource: G2 Gives Campaign KL Kinzee L. 1/26/2026 "Streamlines Branch Management, Needs Inventory Flexibility" 5/5 What do you like best about Acumatica? I like that Acumatica allows multiple employees to use it, which is really beneficial because we have different branches, and each branch can use it to improve their systems. Review collected by and hosted on G2.com. What do you dislike about Acumatica? I don't like that the inventory system in Acumatica requires me to only run billing when a specific purchase order is received, even if I have enough items in stock. Also, the system doesn't consider FIFO or LIFO methods, which is something I find essential. Moreover, Acumatica's inability to interact with Podium is a limitation for us. The initial setup process was also long and painful, taking about 13 months to finally go live, which was quite frustrating. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? I use Acumatica to keep better track of inventory, manage multiple branches and sub-accounts' profit, and perform cash reconciliation. It also allows multiple employees to use it across different branches, improving our systems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign TR Theresa R. 1/28/2026 "Intuitive ERP Solution with Promising Features" 5/5 What do you like best about Acumatica? I find the usability of Acumatica to be really intuitive, which is the most impressive compared to everything else I've seen. We vetted Acumatica among others like NetSuite and Microsoft, and we liked both our value-added reseller and the usability and intuitive nature of Acumatica to support our business. I'm interested in some of the case management solutions and the product attributions that help organize specific uses for filtering some of our products. Review collected by and hosted on G2.com. What do you dislike about Acumatica? I'm curious to see what features the CRM portion does not include that we may need, specifically marketing features available in HubSpot. I'm concerned about our data imports causing issues and having to revamp processes and deal with change management. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Acumatica addresses our general ledger, and helps with CRM, and part number, inventory, and product organization. It's intuitive and aids in organizing uses with product attributions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Isaac M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isaac M.") IM Isaac M. Controller Mid-Market (51-1000 emp.) 6/26/2026 "Controller use of Acumatica" 4/5 What do you like best about Acumatica? Ease of use, cloud features and product features. Review collected by and hosted on G2.com. What do you dislike about Acumatica? Pricing on additional services or customizations. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Allow for cloud in browser work that can be done using any computer. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-7129716/official_response/edit) Hi Isaac! Thank you so much for taking the time to share your experience as a controller using Acumatica! It's great to hear that the ease of use, cloud features, and product features are working well for you, especially the flexibility to work from any browser. We hear you on the pricing concerns around additional services and customizations, and we'd like to help you find some cost-effective solutions. If you haven't browsed already, our Reporting and Customization course on Acumatica Open University (linked below) walks you through many built-in customization options that may reduce your reliance on additional services. Our Community Portal at community.acumatica.com is also a wonderful place to connect with other users who may have found creative ways to configure the system to their needs. We're always working to make Acumatica as accessible and valuable as possible, and feedback like yours genuinely helps us do that. [See how Acumatica improved](https://openuni.acumatica.com/courses/) Current UserValidated ReviewerIncentivizedSource: Seller invite NH Nate H. 1/27/2026 "Revolutionized Our Warehouse Management" 5/5 What do you like best about Acumatica? I love the customizability of Acumatica and the fact that the sky's the limit with it. The benefits of hosting on a private cloud are great, especially as it allows us to have external apps trigger of Windows services and build customer-specific EDI solutions. I also find that direct SQL access makes reporting incredibly powerful. Acumatica has increased our visibility into our data tenfold and provides the tools to optimize our internal warehouse efficiency. Review collected by and hosted on G2.com. What do you dislike about Acumatica? User adoption has been difficult, and it would be nice if there was a simpler UI for specialized roles like sales. Salespeople in the field are easily overwhelmed by the amount of screens and data in Acumatica. The initial setup was hard to get the hang of at first. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? It has increased our visibility into data tenfold and provides tools to optimize warehouse efficiency. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12266204/official_response/edit) Hi Nate, Thank you so much for taking the time to review our ERP solution! We're thrilled to hear your team enjoys the robust customizability, private cloud benefits, and incredible data visibility that optimizes your warehouse efficiency. We know that user adoption and a complex interface for specialized roles were challenging, and we truly hope you have found solutions to those hurdles by now. If your salespeople still feel overwhelmed by the system screens, we highly recommend checking out the "Getting Started with Acumatica ERP Modern UI" and "CRM Sales Operations" courses on Acumatica Open University (linked below). You can also explore the Acumatica Community for collaborative tips on customizing the user interface to simplify their daily tasks. We appreciate your partnership and love seeing your business thrive. [See how Acumatica improved](https://openuni.acumatica.com/courses/) Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Claude M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claude M.") CM Claude M. ERP Analyst Mid-Market (51-1000 emp.) 1/31/2023 "Growing Partner" 5/5 What do you like best about Acumatica? The new Modern UI really enhances the user experience. The ability for users to be able to adjust their screen flows to focus only on what they need helps with transactions and reviewing details. Review collected by and hosted on G2.com. What do you dislike about Acumatica? Haven't noticed any changes in performance or outcomes. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Being able to track and react in real-time with our manufacturing processs. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-7657769/official_response/edit) Hi Claude! Thank you so much for taking the time to share this, and for the kind words about the Modern UI and screen flow flexibility—hearing that those features are making a real difference in how your team navigates transactions and reviews details means a lot to us. 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