---
title: Acumatica Reviews
meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2017 reviews by the users' company size, role or industry
  to find out how Acumatica works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 2017
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# Acumatica Reviews
**Vendor:** Acumatica  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,017
## About Acumatica
Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn&#39;t have to wrestle with disconnected tools or rigid software that can&#39;t keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next.



## Acumatica Pros & Cons
**What users like:**

- Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews)
- Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews)
- Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews)
- Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews)
- Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews)
- Reporting (169 reviews)
- User-Friendly (169 reviews)
- Easy Access (157 reviews)
- Data Management (154 reviews)
- Integrations (154 reviews)

**What users dislike:**

- Users find Acumatica&#39;s **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews)
- Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews)
- Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews)
- Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews)
- Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews)
- Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews)
- Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews)
- Limited Customization (108 reviews)
- Users find the **limited functionality** in Acumatica&#39;s scheduling and construction features frustrating and outdated. (105 reviews)
- Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews)

## Acumatica Reviews
  ### 1. User-Friendly ERP with Easy Customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thisuraka G.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I find Acumatica user-friendly and appreciate its easily customized reports which help us measure our performance effortlessly. The initial setup was easy, and I find it valuable across all our operations.

**What do you dislike about Acumatica?**

I find balance sheet reconciliation challenging.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica is user-friendly and offers easily customized reports, allowing us to measure performance easily and enhancing our ERP operations.

**Official Response from Ashley Spence:**

> Hi Thisuraka,

Thank you so much for taking the time to share your experience! It's wonderful to hear that you find Acumatica user-friendly and that the customized reporting has made measuring performance so much easier across your operations. 

We're sorry to hear that balance sheet reconciliation has been a challenge. We want to make sure you have the resources to work through it with confidence. The F100 Financial Basics course on Acumatica Open University (linked below) walks through reconciling cash accounts and period-end procedures in detail, and the Acumatica Community's Financials section (community.acumatica.com/financials-7/) is a great place to connect with other users and find answers to more specific questions. 

We hope these resources help make reconciliation feel a lot more manageable!

  ### 2. Highly Customizable with Training Requirement

**Rating:** 0.0/5.0 stars

**Reviewed by:** Dioris A.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica's flexibility, especially the customization engine, which allows me to create custom solutions when something cannot be done out of the box.

**What do you dislike about Acumatica?**

Fulfilling very custom processes can be challenging.

**What problems is Acumatica solving and how is that benefiting you?**

I help Acumatica customers to automate their processes. I appreciate its flexibility, especially the customization engine when something can't be done out of the box.

  ### 3. User-Friendly with Clear Visibility, Needs Better User Profiling

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gaby M.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica is user-friendly, making it easy to use and understand. I also appreciate the great visibility it offers, allowing me to see things clearly.

**What do you dislike about Acumatica?**

It is difficult to map user specific profiles.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for automation and organization. It's user-friendly with great visibility, making it easy to see things clearly and understand.

**Official Response from Ashley Spence:**

> Hi Gaby!

Thank you so much for taking the time to share this feedback! It's great to hear that you're finding Acumatica user-friendly and that the visibility it provides is making a real difference in how you work. 

We also love knowing that it's helping you stay organized and automate your day-to-day tasks. Regarding the difficulty with mapping user-specific profiles, we hear you, and we want to help. Acumatica Open University offers two courses that may be especially useful: the End-User Course: System Security and S110 System Security, both of which walk through creating user roles and accounts, as well as securing and monitoring access. You can find these at the link below. 

The Acumatica Community is also a fantastic place to connect with other users who may have tackled the same challenge. We hope these resources make a difference, and please don't hesitate to reach out if there's anything else we can do to support you!

  ### 4. Highly Recommended for AR and Payment Handling

**Rating:** 5.0/5.0 stars

**Reviewed by:** lynsey l.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the flexibility of the Acumatica system and the drill-down ability of the reporting.

**What do you dislike about Acumatica?**

I would like a little more user-friendly interaction. Specifically, a more user-friendly ability to build GI screens and reporting.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for AR and payment processing, letting our sales team save credit cards and connect payments to orders or invoices.

**Official Response from Ashley Spence:**

> Hi Lynsey!

Thank you so much for this wonderful review! It's great to hear that Acumatica's flexibility and drill-down reporting capabilities have made such a difference for your AR and payment processing workflows. We genuinely appreciate you taking the time to share your experience, and we hope the past few months have brought even more wins for your team. 

Your feedback about GI screens and report building is something we take seriously. If you haven't already, we'd encourage you to check out the End-User Course: Data Retrieval and Analysis on Acumatica Open University (linked below), which walks through how to create and configure generic inquiries, advanced filters, pivot tables, and dashboards. 

For a more technical deep dive, the S130 Data Retrieval and Analysis course covers similar ground with added detail. Both are free and self-paced. We hope these resources help make the reporting experience feel a lot more intuitive!

  ### 5. Effortless Financial Management with Acumatica

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda  C.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica for its simplicity and fast AP automation, especially with features like the 3-way match. The initial setup was fairly easy, which was a big plus.

**What do you dislike about Acumatica?**

Payroll and asset management

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for GL reconciliation, AP automation, and purchase orders. Its simplicity allows for fast AP automation and a seamless three-way match process.

**Official Response from Ashley Spence:**

> Hi Amanda!

Thank you so much for taking the time to share this, and we're glad to hear that AP automation, the three-way match, and the initial setup have been working well for you! We know this review is from a few months ago, so we hope you've had a chance to explore some of Acumatica's resources on payroll and asset management in the meantime. 

If not, Acumatica Open University (linked below) offers two free courses that may be really helpful: L100 Payroll Implementation and Processing and F310 Fixed Assets, both of which walk you through setup, configuration, and day-to-day processing in detail. The Acumatica Community is also a great place to connect with other users who may have worked through similar challenges. 

We'd love to hear how things are going, so feel free to reach out anytime!

  ### 6. Effortless Setup, Exceptional Support with Acumatica

**Rating:** 5.0/5.0 stars

**Reviewed by:** beth w.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ease of use, which makes managing various tasks straightforward. The support provided is great, and I appreciate being able to make my own inquiries. The help features and open university are very beneficial.

**What do you dislike about Acumatica?**

There isn't anything I dislike about Acumatica.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps with project costs, inventory control, and financial statements.

**Official Response from Ashley Spence:**

> Hi Beth!

Thank you so much for sharing this, and for the kind words about our support team and Open University! It's genuinely great to hear that Acumatica has made managing project costs, inventory control, and financial statements so much easier for you. 

Since you're already a fan of Open University, you might enjoy exploring a few courses that go even deeper into the areas you use most: the Accounting for Projects end-user course, the D100 Inventory and Order Management Basics course, and the Basic Financials end-user course are all worth a look. 

And if you ever want to connect with other Acumatica users, swap tips, or share ideas, the Acumatica Community (linked below) is a wonderful place to do that. Thanks again for taking the time to leave a review; it means a lot to our team!

  ### 7. Highly Customizable and Flexible

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dovydas P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

Customizable and robust. Great support..

**What do you dislike about Acumatica?**

Hard to implement. Complex setup........

**What problems is Acumatica solving and how is that benefiting you?**

Before Acumatica, our data was spread across multiple disconnected spreadsheets and legacy systems. Acumatica solved this by providing a single source of truth. The benefit is that our leadership now has real-time access to financial and operational dashboards, allowing us to make faster, data-driven decisions.

**Official Response from Ashley Spence:**

> Hi Dovydas,

Thank you for sharing your experience with our ERP solution! We are thrilled that your leadership team is enjoying the robust customization, excellent support, and real-time dashboards to make faster decisions. 

We completely understand your frustration regarding the complex setup and difficult implementation, and we want to help make your experience much smoother. 

To support your team, we encourage you to explore specific implementation courses like A150 and Project Implementation and Processing - P100 (linked below) at Acumatica Open University. 

You can also find great resources in the Acumatica Community instead of the Acumatica User Group Forums. We are always here to help you succeed, so please let us know if you need anything else!

  ### 8. Customizable and Efficient Yet Challenging Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lina C.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica is very customizable for our business. I also like that clients are able to pay straight from their invoices by clicking on a link.

**What do you dislike about Acumatica?**

The initial setup of Acumatica was not as easy as initially thought because of our customizations.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica lets all of our information be in the same systems.

**Official Response from Ashley Spence:**

> Hi Lina,

Thank you for sharing your experience with us! We are thrilled that you enjoy how customizable our ERP solution is for your business, and that your clients love the convenience of paying directly from their invoices. Breaking down data silos so all your information lives in one system is exactly what we strive to deliver. 

We know the initial setup can feel challenging when you are building out specific customizations. Since some time has passed since your review, we hope you have overcome those early hurdles and are seeing wonderful results today. 

If your team ever wants to learn more, we highly recommend exploring the free resources on the Acumatica Open University (linked below) or the Acumatica Community. Courses like "T190 Quick Start in Customization" and "A150 Getting Started" are fantastic tools to help you master your unique configuration. 

Thank you for being a valued part of our community!

  ### 9. Web-Based, Facilitates Cross-Department Communication

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joy C.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like that Acumatica is web-based, which makes it accessible from anywhere. I also find its copy and paste features to be a plus. Additionally, Acumatica helps improve communication between all departments and processes.

**What do you dislike about Acumatica?**

I would like an easier way to ask basic how to questions.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica improves communication between all departments and processes.

**Official Response from Ashley Spence:**

> Hi Joy!

Thank you so much for taking the time to share your experience! We're thrilled to hear that the web-based accessibility and cross-department communication have made such a positive difference for your team. Connecting people and processes is exactly what we love to see. 

We also hear you on wanting an easier way to get answers to those basic "how to" questions. Two free resources might help: Acumatica Open University (linked below) offers self-paced courses like A150 Getting Started with Acumatica ERP, and our Acumatica Community (community.acumatica.com) is a wonderful place to post questions and get answers from fellow users and experts. 

Since it's been a little while since your review, we hope you've already found some great solutions, but those two spots are always here for you. Thanks again for being part of our community!

  ### 10. Efficient and User-Friendly, with Minor Glitches

**Rating:** 4.5/5.0 stars

**Reviewed by:** liz b.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like how easy and effortless Acumatica is to use. It's very quick and efficient, and learning to use it was smooth for me.

**What do you dislike about Acumatica?**

Sometimes allocating products to a sales order or adjusting the products in can cause some issues

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps me determine inventory levels and calculate the correct margin for sales reps.

  ### 11. Fantastic Customer Service, Easy Banking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffanie J.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I really like Acumatica's amazing customer services. I also use the banking feature and find it easy to use. The initial setup was great, making the whole process smooth.

**What do you dislike about Acumatica?**

The reports are not easy to create.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps me pay vendors and customers easily with its banking feature. I love its amazing customer service.

  ### 12. Innovative ERP with a User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Acumatica?**

I appreciate how Acumatica integrates all phases of all business workflows as a cloud-based ERP. I like the consistent user interface, which reduces the need for training. I also appreciate the biannual innovations that keep us ahead of the competition.

**What do you dislike about Acumatica?**

We recently implemented Acumatica payroll. I would like a better solution than Aatrix to assist in payroll compliance.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to integrate all phases of business workflows as a cloud ERP. Its consistent user interface reduces the need for training, and its bi-annual innovations keep us ahead of the competition.

  ### 13. Simplified Our Invoicing, Happy with Transition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt G.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I just started using Acumatica, but I'm already noticing the ease in handling invoices and entering data. We used to handwrite invoices, so this is a big improvement for us.

**What do you dislike about Acumatica?**

I am not sure yet

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for invoicing and sales orders, which modernizes our accounting, making it easier than handwriting invoices.

  ### 14. Effortless Transition from Legacy System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Acumatica?**

I like that Acumatica is cloud-based, which provides easy access and keeps all our information in one place. I also appreciate how it allows us to access disparate pieces of data like customer credit, inventory, and purchasing history very easily.

**What do you dislike about Acumatica?**

Our VAR wasn't the best so the initial adoption was a bit rocky.  We have since switched to an excellent VAR.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica moves us from an old legacy system to a cloud-based platform, providing easy access to all our information. I can view customer credit, inventory, and purchasing history effortlessly.

  ### 15. Streamlined Manufacturing Management with Room for Click Reduction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Acumatica?**

I like that Acumatica is a consolidated source of information across many functions and is easy to use.

**What do you dislike about Acumatica?**

While it's easy to navigate, reducing the number of clicks would be helpful on the shop floor. In order to complete time entry, there are a large number of clicks that the user needs to make to complete the transaction. It took us about a year to configure the system to meet our needs.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to manage inventory flow efficiently. It consolidates information across functions, making it easy to use.

  ### 16. Intuitive and Effective for Project Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie O.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the way Acumatica is easy to use, which makes managing projects more convenient. The project controls feature in Acumatica is something I value a lot.

**What do you dislike about Acumatica?**

I wish Acumatica had more accurate reports for taxes.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for project management and payroll. It's easy to use, which I really like.

**Official Response from Ashley Spence:**

> Hi Stephanie,

We are so glad to hear that you find our ERP solution easy to use and that the project controls are making your project management more convenient. 

We also appreciate your honest feedback regarding tax reporting. To help you generate more accurate data, we highly recommend checking out the F330 Sales Taxes course (linked below) on the Acumatica Open University. You can also explore the Acumatica Community, where many users share their favorite custom reporting setups for payroll, projects, and taxes. 

Thank you for building the future of business with us!

  ### 17. Flexible and Integrative, But Rough Mobile Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zach H.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate Acumatica's flexibility and integration, which makes it easy to use. It's great for customizing the warehouse system and allows us to track our gas cylinders accurately.

**What do you dislike about Acumatica?**

Some of the warehouse scanning and mobile app experience is rough.

**What problems is Acumatica solving and how is that benefiting you?**

I customize the warehouse system with Acumatica to track our gas cylinders accurately.

**Official Response from Ashley Spence:**

> Hi Zach,

Thank you for sharing your experience! It's great to hear that the flexibility and integration of our ERP solution allow you to customize your warehouse system and accurately track your gas cylinders.

We're sorry to hear, however, that your experience with the mobile app and warehouse scanning has been rough. To help improve this process, we highly recommend exploring the "D210 Automated Warehouse Operations" course on Acumatica Open University (linked below).

Additionally, joining the Distribution forum on the Acumatica Community site is a fantastic way to connect with other users, share insights, and discover helpful tips for optimizing your mobile scanning experience.

We appreciate your feedback and look forward to supporting your continued success.

  ### 18. Streamlines Manufacturing Processes, Needs Easier Revisions

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shannon L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Acumatica?**

I like how Acumatica streamlines processes including manufacturing, accounting, shipping, and quality.

**What do you dislike about Acumatica?**

Once a process is released there is no way to go back and edit if necessary. I also found the initial setup to be challenging.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for manufacturing ERP. It streamlines manufacturing, accounting, shipping, and quality processes.

**Official Response from Ashley Spence:**

> Hi Shannon,

Thank you for sharing your experience! We love hearing how our ERP solution streamlines your manufacturing, accounting, shipping, and quality processes.

We understand that the initial setup can feel challenging, and we appreciate your honest feedback regarding the difficulty of editing released documents. To make managing revisions easier, we highly recommend checking out the M210 Extended Manufacturing Scenarios course under the Implementation of Manufacturing section on Acumatica Open University (linked below). This course covers Engineering Change Control, which helps you manage and control changes to your bills of material and routings. Additionally, the Manufacturing forum in our Acumatica Community Groups is a wonderful place to connect with other users, share collaborative solutions, and get helpful tips on navigating setup hurdles.

We are so glad to have you in our community, and we are always here to support your continued success!

  ### 19. Efficient Accounting with Ease of Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** julianne M.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica's ease of use, which makes my tasks simpler. I also appreciate that reporting is quick, saving me time.

**What do you dislike about Acumatica?**

Interfacing can be complicated

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for accounting. It allows us to do complex customer invoicing and AP payables. I like its ease of use, and reporting is quick.

  ### 20. Flexible Access, Real-Time Reporting, and Budget-Friendly Value

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sunil  B. | Senior Software Test Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Acumatica?**

Flexible access for users, real time reporting , budget friendly are the key best things about it

**What do you dislike about Acumatica?**

For some of the complex cistomizations we need support from respective teams

**What problems is Acumatica solving and how is that benefiting you?**

The biggest advantage one can enjoy from it is . It is cloud based ERP software . Which helps us to access it from anywhere

**Official Response from Ashley Spence:**

> Hi Sunil,

Thank you for taking the time to share your review!

We are thrilled to hear that our cloud-based ERP solution provides your team with the flexibility to access data from anywhere. Empowering businesses with real-time reporting and budget-friendly value is exactly what we strive to deliver, and we are glad it is making a positive impact on your operations.

We also appreciate your candid feedback regarding complex customizations. We understand that tailoring the system to fit your unique workflows can sometimes require extra guidance. Our dedicated community of partners, developers, and support teams is always ready to help you navigate those specific requirements. Whenever you need assistance, please reach out to your partner or our support team so we can ensure you get the most out of your ERP solution.

Thank you for choosing Acumatica, and we look forward to building the future of business, together.

  ### 21. Seamless Scalability, Unlimited User Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Acumatica?**

I really appreciate Acumatica's unlimited users and mobile access, which are key for remote construction jobs. It's also beneficial that Acumatica provides us with live data for our construction projects. The cloud-based nature and scalability were significant factors in our decision to switch from Sage 300 to Acumatica.

**What do you dislike about Acumatica?**

I don't like the reporting in Acumatica. We have to use Velixo for all reporting because creating and modifying reports are too cumbersome.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica gives us live data for construction projects and supports unlimited users, which is key for remote jobs.

  ### 22. Excellent for Construction Needs with Accurate Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefanie T.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ability to meet our new construction project needs, particularly being able to progress bill and more accurate reporting.

**What do you dislike about Acumatica?**

There isn't anything I don't like so far.

**What problems is Acumatica solving and how is that benefiting you?**

I like Acumatica for its ability to progress bill and provide more accurate reporting for our new construction project needs.

**Official Response from Ashley Spence:**

> Hi Stephanie,

Thank you for sharing your positive feedback. We love hearing that our ERP solution meets your new construction project needs, especially regarding accurate reporting and progress billing. 

It is also wonderful that you have not found anything to dislike so far! To help your team continue unlocking valuable data insights, we highly recommend checking out the "End-User Course: Project Billing and Change Management" or the "End-User Course: Analytical Reports" on the Acumatica Open University (linked below). 

You can also join the Acumatica Community to connect with other construction professionals, share collaborative efforts, and discover new ways to streamline your operations. 

Please let us know if you ever need support as your business grows.

  ### 23. Comprehensive and Efficient, Perfect for Growing Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Destiney S.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I really like Acumatica for its all-inclusiveness, which is important for our project management needs. The iTech and Acumatica team have been great and efficient, making the initial setup a smooth process.

**What do you dislike about Acumatica?**

I find the Field Service addition lacking in Acumatica.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves project management by serving as all-in-one accounting software.

**Official Response from Ashley Spence:**

> Hi Destiney!

Thank you so much for sharing your experience, and we're thrilled to hear that the iTech and Acumatica teams made your onboarding process smooth and efficient. It's great to know that Acumatica's all-in-one capabilities are making a real difference for your project management needs. 

We hear you on the Field Service side of things, and we want to help. Acumatica Open University (linked below) offers free courses specifically designed to help users get more out of Field Service, including V100 Service Management, which covers the core functionality, and V150 Field Services: Advanced, which digs into Equipment Management and Route Management. There are also dedicated end-user courses on Service Management and Equipment and Route Management if you'd like to explore those features hands-on. 

We hope these resources help bridge the gap, and as always, we're here if you need any support along the way!

  ### 24. Acumatica ERP

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Acumatica?**

Acumatica is easy to learn and use and can be customized so that the data you need access to simultaneously are displayed together on one page or accessed via a tab on that page.  Since the initial implementation of Acumatica (printed orders and traditional warehousing), much of the physical storage in our warehouse has been automated, which has been integrated with Acumatica.

**What do you dislike about Acumatica?**

Acumatica is an ERP, not a WMS, so it does not track items in our warehouse well in real time.  If you need Acumatica to keep track of your inventory in an actual warehouse setting, get the add-on WMS program.

**What problems is Acumatica solving and how is that benefiting you?**

Our previous software was no longer going to be supported, so the people who eventually became our IT department shopped around and eventually decided on Acumatica.  Aside from the benefits realized in our offices, Acumatica immediately benefitted all of our operations by providing easy access to all information needed in the day-to-day business at the warehouse.

**Official Response from Ashley Spence:**

> Hi There!

We're so happy to hear that Acumatica has continued to streamline your business operations. We pride ourselves on the ease of use and will continue to enhance automation capabilities in future releases.

  ### 25. Easy Customization and Simple, Targeted Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

Acumatica is easily customized and reports are easy to generate on specific data.

**What do you dislike about Acumatica?**

Because of our massive stock item library of 200,000+ SKUs it can be tedious to locate inventory or add to orders

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica allows us to view our e-commerce and direct orders in one place from order to cash.

  ### 26. Innovative Community Driving Growth and Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cameron D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

The community. The innovation. The growth! The way they look to optimise efficiency.

**What do you dislike about Acumatica?**

There is nothing I don't like about Acumatica. This platform is next level!

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves the 'Data Silo' problem. Most companies are a mess of spreadsheets and disconnected apps. Acumatica pulls them into one 'Single Source of Truth.

  ### 27. Modern ERP software written from the ground up to run in the cloud.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matt S. | Systems Administrator / Accountant, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Acumatica?**

I have used many small accounting and larger ERP systems.  None work like Acumatica.  When I said this system was written to run in the cloud - I really mean it.  You can tell the company worked hard with industry experts to plan, design, and then program a software solution.  This is not legacy software attempting to run in the cloud.

You can import and export from any system screen.  Most common user screens have the ability with one click like sales order but for power users you can easily hit any screen/table you want.  

I required very fancy customer discounts.  This was the only system that could handle it.

I have over 100k SKUs and 50k bins.  The system didn't complain.  No user screens started to choke either.

**What do you dislike about Acumatica?**

I originally purchased a perpetual license many years ago.  Unfortunately, those are no longer offered.  My annual maintenance price has not changed each year which was a pleasant surprise.  This year I was forced to upgrade to the latest version or I would get penalized 25% each month.  It was in the middle of our busy season and nobody wanted to go through a major upgrade that could cause issues.  I can understand support not wanting to help if we are on an old version but to force us to upgrade or fine us harshly is just down right abuse from a vendor.  If that practice doesn't stop then I can see people leaving.

Don't try hosting this software on a virtual server.  It will not perform well.  Make sure you get a dedicated server.  Also don't use the MySQL database.  The only one that works is the MSSQL.

**What problems is Acumatica solving and how is that benefiting you?**

It has saved many labor hours.  We actually cut back on staffing.

**Official Response from Ashley Spence:**

> Hi Matt!

Thank you for your review of Acumatica! We're thrilled to hear how Acumatica is supporting your growing business and would like to offer some additional information as to why we feel it's best to be on a recent version:

1) If a company is on an older version, you are missing out on the latest features, such as AI, modern UI, etc.
2) Updated versions include security updates which are important to protect company, employee, and customer data, along with protect against ransomware related incidents

I hope this helps and am happy to connect you with additional Acumatica team members should you wish to discuss this further.

  ### 28. Effortless Financial Management with Acumatica

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol D.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I find Acumatica very easy to use. The checks & ACH payments work well, which is really helpful in my tasks.

**What do you dislike about Acumatica?**

Figuring out where cost amounts are driven from

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for accounts payable and financial reports. It's very easy to use, and checks & ACH payments work well.

**Official Response from Ashley Spence:**

> Hi Carol,

Thank you so much for sharing your experience! We're thrilled to hear that you find Acumatica easy to use and that checks and ACH payments are working smoothly for your accounts payable and financial reporting. Your feedback truly means a lot to us. 

We also hear you on the challenge of figuring out where cost amounts are driven from, and we'd love to help. If you have a moment, the free "F100 Financial Basics" and "F050 Basic Financial Configuration" courses on Acumatica Open University (linked below) are great for digging into the accounting side of things, and the "D100 Inventory and Order Management Basics" course does a wonderful job explaining inventory cost methods and where those amounts come from. 

The Acumatica Community is another fantastic place to connect with peers; there are some helpful discussions there on costing behavior that you may find useful. 

Thanks again for being part of our community, and here's to making financial management even more effortless for you!

  ### 29. Streamlined Efficiency and Automation That Delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

The streamlined efficiency and automation

**What do you dislike about Acumatica?**

We are a new customer so not 100% sure yet but our current problem is automatic payments. Which Acumatica is working on

**What problems is Acumatica solving and how is that benefiting you?**

The are solving the problem of multiple sources of information. Acumatica will be the one truth and everyone will have the same numbers

**Official Response from Ashley Spence:**

> Hi Jessica,

Welcome to the Acumatica community! We are thrilled to hear that our ERP solution is providing your team with a single source of truth, and we love that you are already experiencing the benefits of our streamlined efficiency and automation.

We understand that configuring automatic payments can be a bit of a learning curve for a new customer. To help you master this feature, we encourage you to explore the free "F100 Financials Basic" course (linked below) on Acumatica Open University, which guides you through the entire accounts payable process.

You can also join the "Financials" forum in our Acumatica Community to connect with other users, ask questions, and share insights.

We are excited to support your business growth and build the future of business together!

  ### 30. UI Excellence, But Financials Fall Short

**Rating:** 2.0/5.0 stars

**Reviewed by:** Taylor S.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica's UI and functionality. It helps in consolidating information into usable data.

**What do you dislike about Acumatica?**

The financials are not working correctly. Job costing is inaccurate, financials flows are not working correctly.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica only helps in consolidating information into usable data, though I'm still handling issues as it acts as our ERP.

  ### 31. Ease of Use with Community Support, But Needs Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Erin T.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like the ease of use and the community.

**What do you dislike about Acumatica?**

I don't like the ramp, as I have to manually post expenses instead of having an option to release all.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for invoicing, month-end close, and vendor payment, and I appreciate its ease of use and community support.

  ### 32. Easy GI & Web Endpoint Creation for Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

It’s easy to create GIs and web endpoints, which makes it straightforward to integrate with other systems.

**What do you dislike about Acumatica?**

We often end up overloading our instance, and when that happens the response times become noticeably slow.

**What problems is Acumatica solving and how is that benefiting you?**

Keeping track of our sales orders and inventory has been much easier and more organized.

**Official Response from Ashley Spence:**

> Hi Tim,

We love hearing that creating Generic Inquiries, configuring web endpoints, and integrating with other systems is straightforward for you. It is also wonderful that keeping track of your sales orders and inventory is much easier and more organized. 

We definitely understand your frustration regarding slow response times when your instance becomes overloaded. To help you optimize performance, we encourage you to explore the System Administration courses on Acumatica Open University (linked below). 

You can also visit the Acumatica Community to find excellent performance tuning tips from our team and other users. Thank you for sharing your experience, and we look forward to helping you get the absolute most out of your ERP solution!

  ### 33. Streamlined Operations with Intuitive Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Acumatica?**

I use Acumatica for subcontracts, accounts payable, and purchase orders. It makes communications between operations and accounting easier and more visible. I think the program is intuitive and easy to move around.

**What do you dislike about Acumatica?**

It's not easy to set up; you must invest the time and people resources to set it up correctly. Finding a high-quality partner who is willing to learn your business is very important to overcome the 'don't know what you don't know' problem.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica makes communications between ops and accounting easier and more visible.

  ### 34. Easy GL Tracking, but Forms Can Cause Period and Ledger Errors

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Acumatica?**

Somewhat user friendly - ease of viewing GL entries and tracking subledger changes

**What do you dislike about Acumatica?**

Lots of issues when filling out forms, too many ways to mess up an accounting period or mismatching ledger info

**What problems is Acumatica solving and how is that benefiting you?**

Project cost tracking, and financial reporting

**Official Response from Ashley Spence:**

> Hi There,

Thank you for sharing your experience using Acumatica! We love hearing that you enjoy the ease of viewing GL entries, tracking subledger changes, project cost tracking, and financial reporting in our ERP solution. 

We also appreciate your honest feedback regarding the difficulties you face with filling out forms, managing accounting periods, and matching ledger information. To help simplify these specific tasks, we highly recommend exploring the free training courses available through Acumatica University. You can also join our Acumatica Community Groups (linked below) to connect with peers, ask questions, and find proven workarounds. 

We are committed to making your daily workflows as smooth as possible.

  ### 35. Effortless Setup, Comprehensive Functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** coreen y.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its single source of truth and out-of-the-box functionality. The initial setup was extremely easy with our VAR, which was great.

**What do you dislike about Acumatica?**

I'm still learning the QMS module.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica addresses financials and GI issues for me with its single source of truth and out-of-the-box functionality.

**Official Response from Ashley Spence:**

> Hi Coreen,

Thank you for sharing your wonderful feedback! We love hearing that your VAR provided an effortless setup and that our ERP solution gives you a reliable single source of truth for your financials. 

We completely understand that mastering the Quality Management System module takes time, but our entire team is here to help you succeed. To make your learning journey easier, we recommend exploring the free training materials on the Acumatica Open University, such as the A150 introduction course or the D100 Inventory and Order Management Basics course (linked below). 

You can also join the discussion forums on the Acumatica Community to ask questions, share tips, and connect with other users. We truly appreciate your partnership and look forward to building the future of business together.

  ### 36. Smooth Operations with Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego P.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica's AI and automation features because they help reduce errors from manual entries. Their support team has been very helpful during our setup process.

**What do you dislike about Acumatica?**

I find showing us the profit on lots challenging.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica makes our business run smoothly and reduces entry errors with automation.

**Official Response from Ashley Spence:**

> Hi Diego,

Thank you so much for your review! We are thrilled to hear that our AI, automation features, and support team are helping your business run smoothly and reducing manual entry errors. 

We also appreciate your honest feedback about the challenges with showing profit on lots. To make this process easier, we highly recommend exploring the Acumatica Open University for resources like the D200 Inventory and Order Management course (linked below). 

The Acumatica Community is another great place to ask questions, share ideas, and find specific reporting solutions for lot profitability. We are so glad to have you with us, and we are always here to help you get the most out of your ERP solution!

  ### 37. Acumatica Best ERP for Accounting and Finance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert Chester G. | Report Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Acumatica?**

I like how it automate my company's AP, AR, and Cash Management processes, as well as our Journal entries, etc. Now I'm doing more customizations.

**What do you dislike about Acumatica?**

There are just many things you don't know

**What problems is Acumatica solving and how is that benefiting you?**

It solves the payment application, import/export of data, dashboards that summarizes what we need.

**Official Response from Ashley Spence:**

> Hi Robert,

Thank you for sharing your experience! We are thrilled that our ERP solution is helping you automate your accounts payable, accounts receivable, and cash management processes while streamlining your data imports and dashboards. 

It is great to hear you are diving into customizations, but we completely understand that it can feel like there are many things you still do not know. To help you discover everything our platform offers, we highly recommend checking out the free training at Acumatica Open University (linked below). Specific courses like F100 Financial Basics, F110 Data Migration, and S150 Report Designer are fantastic resources for your current needs. 

You can also visit the Acumatica Community to connect with peers, find helpful tips, and explore new ways to enhance your daily workflows. We are excited to continue building the future of business together!

  ### 38. User-Friendly and Robust, But Needs Fewer Steps

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zaira M.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like that Acumatica is user-friendly and feels like a partner in my work. I also find the reporting feature beneficial.

**What do you dislike about Acumatica?**

I find maybe there are a lot of steps to do some things.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves POS, financial, and payment issues, while reports enhance our operations.

  ### 39. Customizable ERP with Reliable Data, but Setup Challenges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jonathan M.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica because it provides real-time reliable data and it's customizable.

**What do you dislike about Acumatica?**

I'm not happy with the estimating feature. Also, the initial setup wasn't very easy for my team.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for real-time, reliable data as our ERP software, and I like that it's customizable.

**Official Response from Ashley Spence:**

> Hi Jonathan,

Thank you for sharing your experience! We love hearing how Acumatica Cloud ERP provides your team with the real-time, reliable data you need to make smarter decisions. 

We also appreciate your honest feedback about the estimating feature and the initial setup process. To help your team overcome these hurdles, we encourage you to explore the free resources available through Acumatica Open University (linked below). Courses like "P100 Project Implementation and Processing" and "M210 Extended Manufacturing Scenarios" provide excellent, step-by-step guidance for setup and estimating tasks. 

Furthermore, our Acumatica Community Discussion Forums offer a fantastic space to connect with peers, ask questions, and discover best practices. We want to ensure your continued success and support your business growth!

  ### 40. Flexible, Yet Needs Improvement in Usability

**Rating:** 3.5/5.0 stars

**Reviewed by:** Betsy M.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica's flexibility and find its cost tracking feature valuable for ensuring profitability.

**What do you dislike about Acumatica?**

I find commissions calculations challenging, and I wish costs were easier to see.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for accounting and inventory, solving related issues, and I value its cost tracking to ensure profitability.

  ### 41. Powerhouse solution to run your entire SMB enterprise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott K. | Founder and CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Acumatica?**

I like that Acumatica continually makes real improvements to the product every year. The new UI is wonderful though secondary in importance to the functionality improvements.

**What do you dislike about Acumatica?**

Increased testing before certifying 3rd party ISV products that expand core functionality. 

**What problems is Acumatica solving and how is that benefiting you?**

We can't run our business without it.

**Official Response from Ashley Spence:**

> Hi Scott,

Thank you for sharing your experience! We are thrilled to hear that our continuous functionality improvements and the new user interface are helping you successfully run your entire enterprise. It is incredibly rewarding to know that you rely so heavily on our ERP solution for your daily operations.

We also hear your concerns regarding the increased testing time required to certify third-party ISV products. While this rigorous testing ensures top-tier security and reliability, we certainly understand how waiting for these expanded functionalities can be frustrating.

We always want to improve, so please consider visiting the "ISV Solutions" forum within the Acumatica Community (linked below) to share your feedback directly with our team and connect with other users.

  ### 42. Customizable but Challenging WMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher H.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate Acumatica's customizability, which is really important to me. I also enjoy using generic inquiries because I love data.

**What do you dislike about Acumatica?**

I still struggle with the WMS and inventory functions. We also had a tough implementation process.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves disjointed systems functioning independently of each other.

**Official Response from Ashley Spence:**

> Hi Christopher,

Thank you so much for taking the time to share your experience! I am absolutely thrilled that you enjoy the customizability and generic inquiries our ERP solution provides to unite your previously disjointed systems. Data is incredibly powerful for making smart decisions, and it is great to see you unlocking those insights. 

At the same time, I am genuinely sorry to hear that your implementation process was tough and that the warehouse management and inventory functions are still causing frustration. I want to help you master these tools, so I highly recommend checking out the "D100 Inventory and Order Management Basics" and "D210 Automated Warehouse Operations" courses on Acumatica Open University (linked below). 

Additionally, the Distribution category in the Acumatica Community is a fantastic place to ask questions, share solutions, and connect with fellow users. We deeply appreciate your partnership and are always here to support your business as it grows.

  ### 43. Optimistic Transition from SAGE to Acumatica

**Rating:** 4.0/5.0 stars

**Reviewed by:** NamChi N.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like the AI function and Insight Excel, and I appreciate that everything is within the ERP.

**What do you dislike about Acumatica?**

As of now, I don't have anything that I dislike yet

**What problems is Acumatica solving and how is that benefiting you?**

I hope Acumatica can streamline manual work in finance, from inventory to reporting, that SAGE required.

**Official Response from Ashley Spence:**

> Hi NamChi!

Thank you for sharing your positive experience with Acumatica! We are so glad you are enjoying the AI functions, the Insight Excel integration, and the convenience of having everything in one unified ERP solution. It is great to hear you have not found anything to dislike yet.

To help you fully streamline your manual finance and inventory reporting, we encourage you to explore the Acumatica Community Groups. The Financials and Distribution discussion forums are fantastic places to learn best practices from other users. You can also check out Acumatica University for specific training, such as the F100 Financial Basics (linked below) and the Inventory and Order Management Basic courses.

We are excited to support your team as you grow and eliminate those manual processes for good.

  ### 44. Cost-Effective Sharing Makes Acumatica Stand Out

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer D.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like that Acumatica allows for sharing easily with others. It's more cost-effective than using email for sharing.

**What do you dislike about Acumatica?**

There is nothing I have experienced that I dislike.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for billing, and I like that it makes sharing more cost-effective compared to email.

  ### 45. Account review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shiva C. | VXI agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2025

**What do you like best about Acumatica?**

Unlimited user 
Degree of customization
Specific addition

**What do you dislike about Acumatica?**

VAR only support model
Complex pricing calutions

**What problems is Acumatica solving and how is that benefiting you?**

Paper and spread sheet 
Lack of real time visibility

**Official Response from Ashley Spence:**

> Hi Shiva,

Thank you for your review. It’s fantastic to hear that Acumatica’s unlimited user model and high degree of customization are empowering your team to work more efficiently. We are passionate about providing solutions that adapt to your specific needs, and we're glad that you are seeing the benefits of real-time visibility as you move away from manual spreadsheets.

We appreciate your feedback regarding the support model and pricing calculations, as we are always looking for ways to improve the experience for our community of customers. We are committed to helping your business thrive and grow on your terms.

Thank you for choosing Acumatica.

  ### 46. Scalable Solution with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph E.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the scalability of Acumatica. The core doesn't break as you scale. Community is fantastic.

**What do you dislike about Acumatica?**

This question being asked from a new customer without enough context to answer thoughtfully

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica handles my inventory and accounting needs and offers scalability without breaking the core.

  ### 47. Enhances CRM with a Modern UI but Slightly Slow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerii V.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I use Acumatica for CRM, and it really helps in increasing my sales. I like the modern UI, and it works well on mobile. The initial setup was fast.

**What do you dislike about Acumatica?**

It works a bit slow

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for CRM, and it increases my sales.

  ### 48. Easy and Fast Software for Parts Distribution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Acumatica?**

I find Acumatica easy to use, customize, and fast. My employees love it, and it makes it easy to work with customers, order parts from vendors, and accept payments. Additionally, I appreciate the efficient EDI functionality.

**What do you dislike about Acumatica?**

Acumatica can be slow to respond to feature requests.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps me manage stock levels, ship parts, accept orders, pay vendors, and work seamlessly with customers. It's easy to use, customize, and fast, which my employees love, making interactions with vendors and handling EDI straightforward.

  ### 49. Automated Financial Reporting Excellence

**Rating:** 4.0/5.0 stars

**Reviewed by:** David  H.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I anticipate using Acumatica to automate financial reporting, and I really appreciate the accounts payable feature. I also like the invoice coding automation.

**What do you dislike about Acumatica?**

Vendor onboarding portal

**What problems is Acumatica solving and how is that benefiting you?**

I anticipate using Acumatica to automate financial reporting and appreciate its invoice coding automation in accounts payable.

**Official Response from Ashley Spence:**

> Hi David,

Thank you for sharing your experience! We are thrilled that you are leveraging our ERP solution to automate your financial reporting, accounts payable, and invoice coding. 

We also recognize your feedback regarding the vendor onboarding portal, and we appreciate your honesty. To help you maximize your success and dive deeper into our financial tools, we invite you to explore the "End-User Course: Analytical Reports" on Acumatica Open University (linked below). Additionally, the Acumatica Community is a wonderful resource where you can find active discussions on configuring vendor portals, streamlining onboarding, and improving your daily workflows. 

We are so glad to have you in our community, and we look forward to supporting your continued growth.

  ### 50. Effortless Communication and Outstanding Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Partha N. | Senior Staff Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Acumatica?**

Ease of communication and level of engagement

**What do you dislike about Acumatica?**

Virtual communication will always have issues that will not be the same as face 2 face meetings

**What problems is Acumatica solving and how is that benefiting you?**

Not applicable

**Official Response from Ashley Spence:**

> Hi there,

Thank you so much for your review! We're thrilled to hear that you're enjoying the ease of communication and level of engagement with our team. Building a strong, collaborative community is at the heart of what we do, and we’re glad that’s resonating with you.

We also appreciate your honest feedback regarding virtual communication. We understand that nothing quite replaces the value of face-to-face meetings, and we are constantly working to bridge that gap. We are committed to making our virtual interactions as seamless and effective as possible. If there are specific tools or formats that would improve your experience, please don't hesitate to let your customer success manager know—we're here to support you.

Thank you again for being a valued part of the Acumatica community. We look forward to continuing to support your growth!


## Acumatica Discussions
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  - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote
  - [What if I have an existing Acumatica SaaS subscription that I’d like to switch to a Private Cloud Subscription (PCS) or Private Cloud Perpetual (PCP) license?](https://www.g2.com/discussions/license-types) - 1 comment, 1 upvote

- [View Acumatica pricing details and edition comparison](https://www.g2.com/products/acumatica/reviews?page=40&section=pricing&secure%5Bexpires_at%5D=2026-07-19+22%3A02%3A57+-0500&secure%5Bsession_id%5D=2b133429-2669-45fc-840c-3bd2e62eb8ed&secure%5Btoken%5D=2166a81d427fecf89c8e737d63f1852745ccdcf5d26ee15518fa20c3ce505487&format=llm_user)
## Acumatica Integrations
  - [AcuRental](https://www.g2.com/products/acurental/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Aimsio | Field Service Management Software](https://www.g2.com/products/aimsio-field-service-management-software/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Boomi Data Integration](https://www.g2.com/products/boomi-data-integration/reviews)
  - [Celigo](https://www.g2.com/products/celigo/reviews)
  - [CIMcloud](https://www.g2.com/products/cimcloud/reviews)
  - [Datarails](https://www.g2.com/products/datarails/reviews)
  - [EasyPost](https://www.g2.com/products/easypost/reviews)
  - [EBizCharge](https://www.g2.com/products/ebizcharge/reviews)
  - [Fusion Framework System](https://www.g2.com/products/fusion-framework-system/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews)
  - [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews)
  - [Lumber](https://www.g2.com/products/lumber/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [Netstock](https://www.g2.com/products/netstock/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [Proweightcalculator](https://www.g2.com/products/proweightcalculator/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [Savant ADC](https://www.g2.com/products/savant-adc/reviews)
  - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Solver](https://www.g2.com/products/solver/reviews)
  - [STACK Takeoff &amp; Estimate](https://www.g2.com/products/stack-takeoff-estimate/reviews)
  - [StarShip](https://www.g2.com/products/starship/reviews)
  - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews)
  - [Velixo](https://www.g2.com/products/velixo/reviews)
  - [Yooz](https://www.g2.com/products/yooz/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Acumatica Features
**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Project Accounting
- Fixed Assets
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Logistics and Operations**
- Communication and Collaboration
- Predictive Analytics
- Software Systems Integration
- Financial Management
- Contractor Management
- Project Management
- Document Digitization
- Supply Chain Management
- Business Intelligence
- Workforce Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Project-Based ERP**
- Autonomous Task Execution
- Decision Making

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Scheduling**
- Production Schedules
- Deployment
- Monitoring

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management

**Project Management**
- Project Maps
- Baselining / KPIs
- Project Budgeting
- Workflow
- Cost Tracking
- Risk Analysis
- Resource Management

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration

**Sales & Marketing**
- Customer Master
- Order History
- Credit Limits
- Pricing & Discounts
- Proposals

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Procurement**
- Requisitions
- Purchase Orders
- Subcontractor Management
- Project Procurement
- Supplier Management

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards

**Assembly**
- BOM
- Kitting
- Disassembly

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Content Management**
- Document Management
- Collaboration
- Taxonomy
- Contract Creation
- Subcontracts
- Costs

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Analytics**
- Earned Value
- Project Optimization
- ROI and Forecasting

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Fraud Detection

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Expense Tracking
- Invoice Management

**Agentic AI - Accounting**
- Autonomous Task Execution

## Top Acumatica Alternatives
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,718 reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,942 reviews)

