---
title: Acumatica Reviews
meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2020 reviews by the users' company size, role or industry
  to find out how Acumatica works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 2020
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# Acumatica Reviews
**Vendor:** Acumatica  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,020
## About Acumatica
Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn&#39;t have to wrestle with disconnected tools or rigid software that can&#39;t keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next.



## Acumatica Pros & Cons
**What users like:**

- Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews)
- Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews)
- Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews)
- Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews)
- Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews)
- Reporting (169 reviews)
- User-Friendly (169 reviews)
- Easy Access (157 reviews)
- Data Management (154 reviews)
- Integrations (154 reviews)

**What users dislike:**

- Users find Acumatica&#39;s **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews)
- Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews)
- Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews)
- Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews)
- Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews)
- Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews)
- Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews)
- Limited Customization (108 reviews)
- Users find the **limited functionality** in Acumatica&#39;s scheduling and construction features frustrating and outdated. (105 reviews)
- Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews)

## Acumatica Reviews
  ### 1. Flexible, Scalable ERP Perfect for Growing Businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bharath M. | Solution specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Acumatica?**

Acumatica stands out for its flexible, cloud-native architecture and resource-based licensing, which allows businesses to scale without per-user costs. Its strong customization and integration capabilities make it easy to adapt to unique business needs. Overall, it’s a modern, cost-effective ERP well suited for growing organizations.

**What do you dislike about Acumatica?**

Acumatica can require significant implementation and configuration effort, especially for complex business processes. Some advanced features depend heavily on partner solutions, which can increase cost and reliance on consultants. Additionally, reporting and performance tuning may need technical expertise as data volumes grow.5

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves the problem of rigid, expensive ERP systems that don’t scale well with business growth. By providing a flexible, cloud-based platform with usage-based licensing and strong customization, it enables smoother operations, easier integrations, and better visibility into finances and projects—allowing teams to work more efficiently and make faster, data-driven decisions.

**Official Response from Ashley Spence:**

> Hi Bharath,

Thanks so much for the detailed review and for calling out both the pros and cons.

We’re really glad Acumatica’s flexible, cloud‑native platform and resource-based licensing are helping you scale without the typical per‑user costs and rigid ERP constraints. That’s exactly what it’s designed for—supporting growing businesses that need customization and integrations without breaking the bank.

You’re also absolutely right about the tradeoffs: complex implementations, reliance on partners for some advanced features, and the technical skills sometimes needed for reporting and performance tuning as data grows. Feedback like this helps us and our partners focus on making:

- Complex setups more guided and predictable
- More functionality available out of the box
- Reporting and performance tuning easier for power users

We’re excited that Acumatica is giving you better visibility into finances and projects and helping your team make faster, data‑driven decisions.

If you’d like, we can point you to best‑practice resources around implementation, reporting, or optimization tailored to how you’re using the system.

  ### 2. Streamlined Operations with Stellar Clarity and Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caprice P.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like how Acumatica streamlines our business operations and creates many efficiencies within the accounting department and the distribution business. It provides a great deal of clarity into financial and operational information, and the user interface is stellar. I appreciate the ease of use, the flexibility of it being cloud-based, and the clarity of information I can get. The hyperlinks within the system make it easy to trace transactions. I genuinely like all aspects of Acumatica.

**What do you dislike about Acumatica?**

I would enhance the reporting functions.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica streamlines business operations, creating efficiencies in accounting and distribution, and offers clear financial and operational insights. I appreciate its stellar user interface and the ease of tracing transactions. However, the reporting functions could be enhanced.

**Official Response from Ashley Spence:**

> Hi Caprice,

Thank you for your fantastic review! We love hearing how our cloud-based ERP solution helps you streamline operations, trace transactions easily, and create new efficiencies across your accounting and distribution departments. 

We also appreciate your honest feedback about wanting to enhance the reporting functions. To help you unlock deeper data insights, we highly recommend exploring the reporting resources and discussions available in the Acumatica Community. 

You might also find great value in the free training courses at Acumatica Open University, like the S150 Report Designer class (linked below), which shows you exactly how to build and customize your reports. We are so proud to partner with you and support your continued growth!

  ### 3. Real-Time Insights, But Setup Challenges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Courtney W.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I love the business events and the automation features Acumatica offers, as they allow us to not have to worry about running processes manually and can show data for all our specific departments. I also love being able to build my own GI. It really helps us get data in real time and solves the issue of not having data to analyze.

**What do you dislike about Acumatica?**

I find the report designer difficult to use. Business events are tough to troubleshoot as well. The initial setup was tough with the VAR because they didn’t know enough about our business to set it up correctly.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica lets us get real-time data, solve data unavailability issues, automate processes, and show department-specific data without manual interventions.

**Official Response from Ashley Spence:**

> Hi Courtney,

Thank you for sharing your experience with us! Since this review was left a few months ago, I sincerely hope you and your team have smoothed out those initial setup challenges with your VAR and are getting the most out of our ERP solution. 

It is wonderful to hear that our business events, automation features, and Generic Inquiries are helping your departments access real-time data without manual interventions. We completely understand that the report designer can feel complex and that troubleshooting business events is sometimes difficult. If you are still looking for extra guidance, I highly recommend exploring the free S150 Report Designer course (linked below) on Acumatica Open University. 

You can also find excellent guides, discussions, and support for troubleshooting business events directly within the Acumatica Community. We appreciate your continued partnership, and we love working together to support your growth.

  ### 4. Empowers Manufacturing with Real-Time Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul B.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the manufacturing function we have from eWorkplace in Acumatica. The financials are easy as well. I appreciate that we can see real-time data for manufacturing, which helps us understand what we have, what we are working on, and what we need to order. I also appreciate that I can work on Acumatica from anywhere, which is a big upgrade from our old system, GreatPlains.

**What do you dislike about Acumatica?**

The EDI integration has been less than stellar. I wouldn't call the initial setup easy, though our team managed it with our VAR.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica connects to EDI and provides real-time manufacturing data, letting us see daily production, current inventory, work in progress, and reorder needs. This wasn't possible with our old system.

**Official Response from Ashley Spence:**

> Hi Paul,

Thank you for sharing your experience! We are thrilled to hear that the eWorkplace manufacturing function, seamless financials, and real-time data access are helping your team understand exactly what you have, what you are working on, and what you need to order. 

It is wonderful that accessing our cloud-based ERP solution from anywhere has been such a great upgrade for your growing business. 


We also hear your candid feedback regarding the initial EDI integration setup, and we truly appreciate your collaborative efforts with your partner to get it running smoothly. To help you get the absolute most out of your system, we invite you to connect with peers in the Acumatica Community or explore the free training courses at the Acumatica Open University (linked below).

  ### 5. User-Friendly with Strong Customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krystal B. | Director, Business Process, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Acumatica?**

I use Acumatica for Property Management and Construction, and I like the ease of use in setting up projects and tasks. The search functions are great for finding what I'm looking for. Additionally, it's an easy way to process bills to Job Cost, which I find very helpful.

**What do you dislike about Acumatica?**

I think in general the UI could be modernized to look less like an ERP, which is happening slowly

**What problems is Acumatica solving and how is that benefiting you?**

I find Acumatica provides an easy way to process bills to Job Cost.

**Official Response from Ashley Spence:**

> Hi Krystal!

Thank you so much for taking the time to share your experience! It's wonderful to hear that you find setting up projects and tasks easy, that the search functions help you find exactly what you need, and that processing bills to Job Cost has been so helpful across both your Property Management and Construction work. 

We also appreciate your honest note about the user interface. You're right that it's evolving, and our teams continue to modernize the look and feel with each release, so we hope you've already noticed some nice improvements since you wrote this. If you'd like to go even deeper, our Acumatica Open University (linked below) has some great free courses worth exploring, including "Projects and Construction" and "V300 Project Accounting for Construction," both designed to help you get even more out of the project and Job Cost tools you already love. 

The Acumatica Community is also a fantastic place to connect, swap tips, and learn alongside other members. Thanks again for being part of our community!

  ### 6. Empowered Our Business with Seamless Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter B.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the customization of the user experience in Acumatica, as it allows us to alter the experience to exactly what we want. The user interface for creating reports or generic inquiries is really valuable because it enables a variety of people to harness technical power that was often reserved for a select few.

**What do you dislike about Acumatica?**

I find the process of expanding field defaulting between forms could be improved. I wish there was greater customization without code for how things populate as a form is created from another. The initial setup felt laborious because there weren't clear translations into Acumatica from the old system, like with item classes.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica automates tedious data entry across departments, integrating them for business efficiency.

**Official Response from Ashley Spence:**

> Hi Peter,

Thank you for sharing how our ERP solution has empowered your business by automating tedious data entry and integrating your departments. We love hearing that your team is harnessing the user interface to customize the experience and build powerful generic inquiries. 

We also truly appreciate your honest feedback regarding the initial setup process and your desire for greater no-code customization when defaulting fields between forms. To help you get even more out of the system without writing code, we highly recommend exploring the Acumatica Community portal to connect with other users, share best practices, and discover helpful resources. 

You can also visit the Acumatica Open University to dive into free training like the S130 Data Retrieval and Analysis course (linked below). We are thrilled to have you in our community and look forward to supporting your continued success.

  ### 7. Effortlessly Customizable and User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenneth S.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I appreciate how Acumatica provides easy organization of data, which helps streamline my back-office services. I like that it's easy to customize, which allows me to tailor the experience to my needs. The grid features are particularly useful; they support easy filtering and sorting without the need to run a report. I also find the ability to easily export from any grid to be very convenient. Additionally, the setup was easy to follow, making the initial stages smooth. Overall, these features make Acumatica very valuable to me.

**What do you dislike about Acumatica?**

nothing.

**What problems is Acumatica solving and how is that benefiting you?**

I find Acumatica provides easy organization of data, supports easy filtering and sorting on grids without running reports, is easy to customize, and allows easy export from any grid.

**Official Response from Ashley Spence:**

> Hi Kenneth!

Thank you so much for taking the time to share this. It genuinely made our day to read that the customization options, grid features, and easy exports are helping you streamline your back-office work. That is exactly the kind of flexibility we hope every user discovers. 

If you ever want to dig even deeper, you might enjoy a couple of free courses over at Acumatica Open University (linked below): "W140 Customization Projects" is a great way to expand your no-code customization skills, and "S130 Data Retrieval and Analysis" walks through generic inquiries and dashboards so you can get even more out of those grids. The Acumatica Community is also a wonderful place to swap tips with other users who love the platform as much as you do. 

We are thrilled there is nothing on your dislike list, and we will keep working hard to keep it that way. Thanks again for being part of the Acumatica family.

  ### 8. Seamless Integration and Accurate Insights with Acumatica

**Rating:** 5.0/5.0 stars

**Reviewed by:** karl r.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I use Acumatica for my resort business, particularly appreciating its accounting features and inventory reconciliation. I find it helps with accuracy and timely financials. I also like the integration with other software, especially how it works with ADP for turnover stats on room costs. The setup process is almost done and has been straightforward with no problems. I'm so satisfied, I'd rate my likelihood to recommend Acumatica a 10 out of 10.

**What do you dislike about Acumatica?**

I must request funds from a foundation. When completing this information I must fill out a capital request. This is the first process of starting the approval process.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for accuracy and timely financials, integrating with other software for stats on room costs.

**Official Response from Ashley Spence:**

> Hi Karl!

Thank you so much for this wonderful review and for the 10 out of 10 recommendation. It genuinely means a lot to us. Knowing that Acumatica is helping your resort business stay accurate with financials, streamline inventory reconciliation, and connect seamlessly with ADP is exactly what we set out to achieve. 

We're also glad the setup process has gone smoothly. Regarding the capital request and approval process, we completely understand that navigating fund approvals can feel like a lot of steps, especially when you're working with a foundation. We'd encourage you to explore two free courses on Acumatica Open University that may help: the Purchase Requisitions end-user course (linked below), which walks through the requisition and approval workflow in detail, and W150 Workflows, which covers how to configure and streamline approval processes within the system. 

The Acumatica Community (community.acumatica.com) is also a great place to search for tips from other users who may have worked through similar approval scenarios. We're here if you need anything else, and we're truly glad to have you as part of the Acumatica community.

  ### 9. Customizable and Scalable, But Needs More Modules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew P.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like the modern feel, the modern features, the GIs, and the customizable workflows of Acumatica. The customizable workflows allow us to meet business needs specific to our industry. GIs give us the ability to pull our own reports. Business events help us automate a lot of processes with the help of a task scheduler.

**What do you dislike about Acumatica?**

I need a deferred revenue module for distribution. I also need a consigned inventory module for distribution, where you can receive and sell consigned inventory.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica because it's a SAAS-based platform that's customizable and scalable. It lets us meet industry-specific needs with customizable workflows, pull our own reports with GIs, and automate processes with business events and task scheduling.

  ### 10. Highly Customizable, But Improvements Needed for Speed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashlea D.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I love that Acumatica is so customizable and easy to use. We've created several user-defined fields to customize Acumatica for our sales process, which really makes it fit our unique needs. I also rated it a 10 because I think it's great!

**What do you dislike about Acumatica?**

I don't like how quickly you go from entering an order to invoice when we have a customer standing in front of us. They often have to wait because the sales order/invoicing isn't very quick, with too many clicks involved.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for sales order management, AR functionality, and reporting. It's customizable and easy to use, enhancing our sales process with UDFs, though the sales order/invoicing could be quicker for faster customer transactions.

**Official Response from Ashley Spence:**

> Hi Ashlea!

Thank you so much for your thoughtful review and for rating Acumatica a 10! It's wonderful to hear that the customization and user-defined fields have helped you tailor your sales process to fit your unique needs. 

We also really appreciate you sharing the friction you've experienced with sales order and invoicing speed, especially when a customer is standing right in front of you. Since this review is a couple of months old now, I'm hopeful you've already found some relief, but in case it's helpful, I'd love to point you toward a few resources. 

Acumatica Open University (linked below) offers the D100 Inventory and Order Management Basics course, which includes a lesson on Quick Processing of Sales Orders, designed to reduce clicks and speed up order-to-invoice transactions. The D300 Order Management Basics course is another great one for streamlining your sales processes. You can also search the Acumatica Community forums for "Quick Process" order types, where fellow users share practical tips for faster checkouts. 

Thanks again for being part of our community, and please don't hesitate to reach out if there's anything else we can help with!

  ### 11. Easy Learning Curve but Setup Takes Effort

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica is easy to learn, which is really helpful. Timely billing is another aspect that stands out, and I find it valuable to contact people through the program. I also value the AP document recognition feature.

**What do you dislike about Acumatica?**

I find Acumatica difficult to teach, especially to people who are change resistant or tech resistant. We should've invested more time into its implementation.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps me with timely billing and makes it easy to contact people through the program.

**Official Response from Ashley Spence:**

> Hi Ashley,

Thank you so much for sharing your feedback! We love hearing that you enjoy the easy learning curve, timely billing features, and the AP Document Recognition tool within our ERP solution. 

I know it has been a little while since you left this review, so we certainly hope your team found solutions to the implementation and training challenges you mentioned. Introducing new software to tech-resistant team members poses real challenges. 

If your team still needs extra support, we highly recommend the free training on Acumatica Open University (linked below). Specific courses like A150 Getting Started With Acumatica and F100 Financial Basics provide wonderful, step-by-step guidance to help your users feel comfortable. You can also visit the Acumatica Community for more implementation training and collaborative resources. 

We want to empower every person in your organization to succeed, and we appreciate your partnership as we build the future of business together.

  ### 12. Scalable Platform with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyle D.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like that Acumatica is built on a scalable platform and offers the ability to do everything, or nearly everything, in a single platform. It seems like a product being built to last, and that's something I appreciate.

**What do you dislike about Acumatica?**

Currently we struggle to get good data in the system, which is mostly an internal issue. We also have issues knowing capabilities and how to get things done. Warehouse management and inventory could be improved. Our testing internally was poor and lacked good planning.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica as our single source of truth for production data, cost accounting, inventory, reporting, and purchasing. It's built on a scalable platform, allowing nearly everything to be done in one place.

**Official Response from Ashley Spence:**

> Hi Kyle!

Thank you so much for taking the time to share this thoughtful review. It's wonderful to hear that Acumatica has become your single source of truth across production data, cost accounting, inventory, reporting, and purchasing, and that the scalable platform feels built to last. That's exactly the kind of long-term growth we love to support. 

We also hear you on the challenges around data quality, getting comfortable with capabilities, and warehouse management and inventory. The good news is that our free training can help. For warehouse and inventory questions, the D100 Inventory and Order Management Basics and D210 Automated Warehouse Operations courses on Acumatica Open University (linked below) are great starting points, along with the end-user Automated Warehouse Operations course. 

To get more comfortable with what's possible across the platform, A150 Getting Started with Acumatica ERP is a helpful overview, and our Acumatica Community (community.acumatica.com) is a fantastic place to ask questions and learn from other users. We'd love to see you keep growing with us, and we're always here to help.

  ### 13. Traceability and Scheduling Excellence, Needs Better Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas J.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I have liked the traceability and the production scheduling in Acumatica. We're able to track back the traceability of any product if a customer has an issue and can easily see where the production was. The production scheduling ensures that we are prioritizing the correct orders to fulfill customer satisfaction. It took some work, but overall I was impressed with the initial setup.

**What do you dislike about Acumatica?**

The reporting and data analysis could use work. I want to be able to easily pull data and analyze it however I want.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves production scheduling, sales order fulfillment, and cost/margin analysis. I like its traceability, which lets us track back products and ensure we prioritize correct orders for customer satisfaction.

**Official Response from Ashley Spence:**

> Hi Thomas,

Thank you for sharing your experience with our ERP solution. We are thrilled to hear that your initial setup went well and that our traceability and production scheduling features are helping you track products, prioritize orders, and fulfill customer needs. 

Since it's been a few months since you've left your review, we are hopeful that you have found solutions to your reporting challenges. If you still want to learn how to easily pull data and analyze it exactly how you want, we highly recommend visiting Acumatica Open University. Exploring courses like S130 Data Retrieval and Analysis (linked below), along with the great reporting resources available in the Acumatica Community, will give you the knowledge you need to build custom reports. 

We hope your team is having a fantastic 2026!

  ### 14. Effortless Data Access and Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnsey S.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like that Acumatica helps us maintain accurate data that's more accessible to more of our team members. GIs are easy to create, modify, and distribute, which is a huge plus. Our old system was very difficult to access and learn how to use; Acumatica is the exact opposite in almost every way. Also, the initial setup of Acumatica was fairly easy with the help of our VAR.

**What do you dislike about Acumatica?**

I have not had any issues

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps us maintain accurate data that's more accessible to our team members. GIs are easy to create, modify, and distribute. Unlike our old system, Acumatica is easy to access and learn. This transition improved our data management and efficiency.

  ### 15. Easily Customizable, Smooth Transition

**Rating:** 5.0/5.0 stars

**Reviewed by:** brian d. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Acumatica?**

I like how easy Acumatica is to configure and customize. It allows me to modify the application for my end users to make it easier for them to operate. The initial setup was much easier when switching from Epicor P21, and this transition was smooth. Overall, I appreciate the functionality it provides in helping with tasks such as handling taxes, as it does the taxes effectively.

**What do you dislike about Acumatica?**

I find the field service aspect challenging, particularly when it comes to canceling single line items from a service invoice.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps with taxes and is easily configurable and customizable, allowing me to modify the application for my end users to make it easier for them to operate.

**Official Response from Ashley Spence:**

> Hi Brian,

Thank you for sharing your experience with us! Because we are reading this in 2026, we realize your original review is a couple of years old, but we want to express our gratitude anyway. 

We love hearing that you experienced a smooth transition from Epicor P21 and that you find our ERP solution easy to configure, customize, and operate for your end users. It is also fantastic that our platform handles your taxes effectively. 

We noticed your previous challenge with the field service features, particularly when you need to cancel a single line item from a service invoice. We hope you have resolved this by now, but we recommend exploring the V100 Service Management course (linked below) on Acumatica Open University or searching the Acumatica Community for field service invoice correction tips if you still need assistance. 

We appreciate your feedback and look forward to supporting your continued growth!

  ### 16. Customizable but Slow for Data-Heavy Tasks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Christine L.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like how business events and import scenarios in Acumatica make life easier by eliminating manual input. They help by warning users of issues such as timecard problems and pending approvals.

**What do you dislike about Acumatica?**

I find the slow loading of queries with a lot of data including timing out to be a problem. During the initial setup, we had issues with slowness and the system not doing what was promised. We also had to make a lot of customizations.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for project management, payroll, AP, and AR. It solves reporting issues and anomalies. Business events and import scenarios eliminate manual input and warn users of issues like timecard problems and pending approvals, making life easier.

  ### 17. Reliable File Storage, Needs Improved Usability

**Rating:** 3.0/5.0 stars

**Reviewed by:** Robert F.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the file storage in Acumatica. It's convenient to have many files attached to Acumatica documents like Purchase Orders, Expense Claims, and Bills.

**What do you dislike about Acumatica?**

I don't like how users can't save their work when there's an error. They have to fix the error first, and the error messages are often vague. If they can't fix the error, then they lose all their work. Also, it's not very user-friendly or intuitive for end users unfamiliar with Acumatica.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for approving and documenting internal purchases and expense claims. It solves the problem of properly storing backup documentation. I like that I can conveniently attach many files to documents like Purchase Orders and Expense Claims.

  ### 18. Seamless Connectivity, Boosts Productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** ben w. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Acumatica?**

I really like Acumatica for its connectivity, both on the cloud and with our other solutions. It's been amazing to use it anywhere and it connected previously unconnected solutions, which has made us substantially more productive and efficient.

**What do you dislike about Acumatica?**

I have struggled with large datasets in Acumatica's Generic Inquiries (GI's). They often time out, and not just large ones, but even smaller datasets for unknown reasons. The Warehouse Management System (WMS) also left a lot to be desired. It's frustrating that the GI isn't designed well, but we can't pinpoint what's causing the issue.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica acts as the hub for all our software, integrating unconnected solutions and tracking financials, which boosts our productivity and efficiency.

  ### 19. Elevated Financial Insights, Needs Polishing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christian D.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica's ability to provide higher visibility into project data and company financials, as it delivers insights needed to make company financial decisions. The feature that allows me to see everything in one place is particularly valuable.

**What do you dislike about Acumatica?**

I find the recent changes to cost projections by date challenging because, although some previous issues were fixed, they removed the descriptions. This makes it hard to do reports accurately and quickly. Also, the initial setup of Acumatica was challenging, and we're still working through some issues.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for project accounting, gaining higher visibility into project data and company financials, and the ability to see everything in one place, offering insights for financial decisions.

**Official Response from Ashley Spence:**

> Hi Christian,

Thank you so much for your review. We are thrilled to hear that you enjoy the high visibility into project data and company financials that our ERP solution provides, allowing you to see everything in one place. 

We understand that your initial setup was a bit challenging, and we genuinely hope those early issues are fully resolved by now. We also hear your frustration regarding the recent changes to cost projections by date and the removed descriptions. To help you build accurate reports more quickly, we highly recommend exploring the S150 Report Designer and P200 Project Accounting Extended Scenarios courses on Acumatica Open University (linked below). 

You can also find great tips and share reporting solutions with other users directly in the Acumatica Community. We appreciate your valuable feedback and are committed to helping your team succeed.

  ### 20. Seamless Transition and Robust Functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian G.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

We are in the testing phase, and so far, the experience with Acumatica has been great! I am looking forward to the full ERP functionality it offers. I'm impressed with the better data usability and the more mobile opportunities that Acumatica provides. The training process is very methodical, and the people involved have been fantastic. Switching from Quickbooks to Acumatica has given us more robust data capabilities. Even though we are just in the testing phase, everything with the initial setup has been so far so good!

**What do you dislike about Acumatica?**

nothing yet

**What problems is Acumatica solving and how is that benefiting you?**

I find Acumatica provides full ERP functionality, offering better data usability and more mobile opportunities. We switched from Quickbooks for more robust data handling.

**Official Response from Ashley Spence:**

> Hi Brian!

Thank you so much for sharing your experience! We're thrilled to hear that your transition from QuickBooks to Acumatica has gone smoothly and that you're already seeing the benefits of better data usability and greater mobile access. It also means a lot to know the training process and our people have made a strong impression, since building the future of business together is exactly what we're all about. 

Since you mentioned how methodical the training has been, you might enjoy exploring a few more courses on Acumatica Open University (linked below) as you move past the testing phase: the "Getting Started with Acumatica ERP Modern UI" (A150) course is a great refresher, and "F100 Financial Basics" along with the "End-User Course: Analytical Reports" can help your team unlock even more of those robust data and reporting capabilities you switched over for. 

The Acumatica Community is another wonderful place to connect, ask questions, and learn from others who have made the same move from QuickBooks. We realize a little time has passed since you wrote this, so we hope your full ERP rollout has been every bit as positive, and that "nothing yet" has stayed firmly in the dislikes column!

  ### 21. Data Management Made Easy, Needs Faster Integrations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dylan S.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica helps me put together almost any data set from my company and saves time and money. It keeps all the information in a nice neat format, which is really helpful for creating monthly reports about sales and quotes.

**What do you dislike about Acumatica?**

I find the connection between BigCommerce and Acumatica lacking. It would be easier if there was a native way to pull data from BigCommerce and automatically enter it into Acumatica. Also, I wish the different pages would load faster.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to compile monthly sales and quotes reports. It helps keep information in a neat format, and I like creating diverse data sets from my company. It saves time and money.

  ### 22. Built to Grow With the Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

What we like most about Acumatica Cloud ERP is its flexibility and scalability without unnecessary complexity. It provides strong financial control, intuitive day to day usability, and the ability to adapt processes as the business grows. The open architecture and integration capability give confidence that the platform can evolve alongside changing operational and reporting needs.

**What do you dislike about Acumatica?**

What we liked least was the level of configuration required to unlock the platform’s full capability. Some workflows and reports are not intuitive out of the box, and the user experience can feel inconsistent across modules. New users often face a learning curve before becoming fully productive.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica is solving challenges around financial visibility, control, and scalability as the business grows. It provides a single, reliable source of financial data, reduces manual processing, and supports more structured workflows. This has improved confidence in reporting, enabled better decision making, and allowed the organisation to scale without needing to change systems.

  ### 23. Acumatica: Unified Platform with Customization Perks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Parker B. | Network Engineer &amp; IT Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like using Acumatica for automation in sales, purchasing, time management, and administrative activities. It saves a lot of time for us and serves as a unified platform for all our offices to utilize. I appreciate the regular updates, integrations, and releases. I really like the customization options Acumatica offers—any view can be built for any use.

**What do you dislike about Acumatica?**

I think the UI still looks dated, it can sometimes be slow or laggy when looking up information, and the support structure (requiring a VAR) is not my favorite.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for automation in sales, purchasing, time management, and admin activities, which saves us a lot of time. It's a unified platform for all offices.

  ### 24. Robust ERP with Stellar Real-Time Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah H.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I use Acumatica as a full ERP System. I mean, I do real-time reporting which is really nice. The fixed assets suite is nice and also the job costing/construction accounting. I like the intercompany features and job costing. We have 11 companies, so the intercompany features were crucial, and I'm so thankful for having that! Job costing is something we didn't have with our previous business, so having that now is so helpful.

**What do you dislike about Acumatica?**

I dislike the Accounts Payable module and absolutely can't stand the user management/security features.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for real-time reporting, fixed assets management, and job costing, which we lacked previously. The intercompany features are crucial for managing our 11 companies.

**Official Response from Ashley Spence:**

> Hi Sarah,

Thank you for sharing your experience! We love hearing that our ERP solution is helping you seamlessly manage your 11 companies with robust intercompany features, job costing, and real-time reporting. 

We also hear your frustration regarding the Accounts Payable module and user management features. We want to ensure you get the absolute most out of the system, so we encourage you to explore the free resources on Acumatica Open University (linked below). The F130 Advanced Accounts Payable course and the S110 System Security course offer clear, step-by-step guidance that can help you and your team overcome these hurdles. 

We deeply value your feedback, and our team is always here to support your continued growth.

  ### 25. Strong platform that is customizable.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shawn Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

What I like best about Acumatica is its flexibility and openness. It doesn’t force our business into a rigid box — instead, it adapts to how we actually operate. We can customize screens, build Generic Inquiries, dashboards, and KPIs, and integrate with other systems gives us real control and visibility across operations.

**What do you dislike about Acumatica?**

Error messages can be vague, and it often takes trial-and-error or outside support to understand what the system is actually expecting.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves the problem of fragmented systems and disconnected data. Before using it, critical information lived in multiple places — accounting, inventory, sales, fulfillment, and reporting — which made it difficult to get a clear, real-time view of the business.

  ### 26. Easy to Use ERP with Strong Features, Needs Careful Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** maria t.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like how easy it is to navigate Acumatica, making it simple to learn the system quickly. The inventory module stands out as very easy to use, and it supports using multiple warehouses with ease, facilitating easy stock transfers and receipts. Overall, I think Acumatica is a great system that is easy to use.

**What do you dislike about Acumatica?**

The implementation required buy-in for all staff, so when we launched, it was difficult, and we were learning as we went. Those without much experience found the initial setup difficult.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica supports our customer service, inventory, and finance, serving as one source of truth. It's easy to navigate and the inventory module allows easy stock transfers and receipts.

**Official Response from Ashley Spence:**

> Hi Maria,

Thank you for sharing your experience with us! We are thrilled to hear that you enjoy the intuitive navigation and that the inventory module makes stock transfers across multiple warehouses so easy for your team. We designed our ERP solution to provide a seamless single source of truth for your customer service, inventory, and finance departments. 

We also hear your feedback regarding the difficult implementation phase, and we understand that learning a new system can be challenging for staff members without prior experience. To help your team build confidence and master the platform, we highly recommend exploring the free training on Acumatica Open University (linked below). Courses like Getting Started with Acumatica and Inventory and Order Management Basics offer great step-by-step guidance to smooth out the learning curve. 

Thank you for being a valued part of our community, and we are excited to support your continued growth!

  ### 27. Intuitive and Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

Acumatica is easy to use and intuitive from a user’s perspective. Navigation is straightforward, making it simple for users to adopt quickly. Implementation was relatively smooth, and the system is robust enough to support daily use across multiple functions.

The number of available features allows the platform to scale with business needs, while the use of Classes makes adding and maintaining accounts or parts efficient and consistent. Integration with other systems is generally straightforward, and customer support has been responsive and helpful when issues arise.

**What do you dislike about Acumatica?**

Some general releases have not performed as expected once moved to production. Features such as the Modern UI were available for testing for an extended period, yet still launched with significant issues. This occasionally results in additional rework after upgrades and reduces confidence in the readiness of certain releases.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves the challenge of managing multiple business functions within a single, integrated system. It centralizes financial, inventory, and operational data, reducing manual processes and improving visibility across the organization.

Features such as Business Events and Dashboards provide a much better way to monitor activity, automate notifications, and respond to issues in real time. These tools allow us to surface critical information quickly and standardize workflows, while Classes help maintain consistency as the business grows. Overall, this has improved efficiency, reduced data duplication, and made daily operations more proactive and data-driven.

  ### 28. Feature-Rich but Challenging Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sue N.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate Acumatica for its interactive user interface, which contrasts sharply with our previous experience using Sage that was on a server, had limited users, and was very difficult to navigate. I like that Acumatica constantly upgrades to adapt to user requests, providing new reports and a project dashboard, and making it easy to export to Excel for further use.

**What do you dislike about Acumatica?**

I find that some reports are only date-specific and not period-specific, which is important for financial reporting. The initial setup was not easy; it was a very complex and painful process through our consultant.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica's interactive user interface solves navigation issues with previous systems, allowing multiple users and easier transaction detail exploration.

**Official Response from Ashley Spence:**

> Hi Sue,

Thank you so much for sharing your experience with our ERP solution! We are thrilled that you enjoy the interactive user interface, the continuous upgrades, and the project dashboard. It is wonderful to hear that your team can navigate and explore transaction details much more easily compared to your previous system. 

We also hear your frustrations regarding the complex initial setup and the need for period-specific financial reports. We know it has been a little while since you implemented the system, so we hope you have been able to smooth out those reporting hurdles. If you are still looking for ways to customize your data, we highly recommend taking the "F350 Analytical Reports" or "S150 Report Designer" courses on Acumatica Open University (linked below). 

We appreciate your feedback, value your partnership, and look forward to supporting your business as it grows.

  ### 29. Seamless Cloud Access with Room for Improvement in Item Costs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Acumatica?**

I like Acumatica for its ease of use and the fact that it is cloud-based. It provides a good level of data transparency, which is essential for my distribution business. I also appreciate that I can access my data from anywhere in the world without needing to log in to a server at the office.

**What do you dislike about Acumatica?**

I find Stock Item landed cost is hard to find. There should be a field on the Stock Item card with landed cost for Kit items.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides good data transparency for my distribution business and is easy to use. Being cloud-based lets me access my data from anywhere, without needing to log into the office server.

**Official Response from Ashley Spence:**

> Hi Jeffrey,

Thank you so much for sharing your feedback. We are thrilled to hear that our cloud-based ERP solution is providing you with the data transparency, ease of use, and remote access your distribution business needs to thrive. 

We completely understand that navigating landed costs for stock items and kit items can be a bit challenging. To help make this easier, we highly recommend exploring the free training on the Acumatica Open University (linked below), specifically the D100 Inventory and Order Management Basics course, the D200 Inventory and Order Management Extended Scenarios course, and the helpful discussions on the Acumatica Community. 

We appreciate your collaborative spirit, and we are always here to support your growth!

  ### 30. Integrated Financial Data at Your Fingertips

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kara S. | Controller, Manufacturing

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like having integrated information with Acumatica. It allows me to have data at my fingertips for answering vendor and customer questions and ensuring that financial information is accurate for our company.

**What do you dislike about Acumatica?**

I find the general ledger detail report could be improved. The report layout returns pages and pages of information that could be presented more concisely and easier to read. The initial setup of Acumatica was also a bit challenging, as we were learning so much, which made the implementation bumpy.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to solve financial and accounting cycle problems. It provides integrated information, enabling me to access data instantly for vendor and customer inquiries and ensuring accurate financials.

  ### 31. Clear User Experience and Comprehensive Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Meg H.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its clear user experience and reporting capabilities. It gives me a clear view of stock items, sale pricing, and sales orders, which helps in managing inventory and pulling report data on sales. This improves customer experience and warehouse management. We switched to Acumatica because it offers more comprehensive reporting, better product management, and clarity between multiple stores.

**What do you dislike about Acumatica?**

I don't like how Acumatica handles kits.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for product management, pricing structures, and sales data. It gives me a clear view of stock items, sale pricing, and sales orders to manage inventory. It also helps pull report data on sales for better customer experience and warehouse management.

  ### 32. Highly Customizable with Reporting Power, Setup Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley P.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I really like the customizability of screens in Acumatica and the ability to report on almost all metrics. Each department can have their own dashboards and GI views that are relevant to them, which is very helpful.

**What do you dislike about Acumatica?**

Inventory management could be better like with NetStock. Also have had a lot of Accounting issues since launch in terms of posting financials. Initial setup was difficult.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for ERP and CRM. It helps with quote followup, lead close tracking, and maintaining consistency across the sales floor. I appreciate the customizability of screens and the ability to report on almost all metrics, which allows each department to have relevant dashboards and views.

  ### 33. Efficient, Integrative Inventory Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samantha M.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like how Acumatica allows everything to be in one place and everyone has access to view everything. Our project managers, sales reps, and operations team can all see and utilize the information placed in the system, which is really helpful. The learning process was fast and quick for us, which was a big advantage too.

**What do you dislike about Acumatica?**

I wish it could scan items with a scanner into our inventory.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for inventory and order processing. It solves issues with finding inventory and creating POs. I like that everything is in one place, allowing all team members, including project managers, sales reps, and operations, to access and utilize the same information.

  ### 34. Enhances Project Tracking but Needs Improved Module Integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Veronica B.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I use Acumatica for project tracking in the construction industry. I like its integration with TrailD and some of the built-in reports. This setup saves us time in keying reports and allows us to customize approval workflows by GL and project in TrailD. Approvers can update incorrect coding or redirect invoices, saving accountants time and directing invoices to the correct location.

**What do you dislike about Acumatica?**

I think PM module entries and GL entries need a better relationship so that you can find related transactions.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to compare projects against a budget, saving time with report keying and customizing approval workflows. It integrates well with TrailD, letting approvers manage and redirect invoices efficiently.

**Official Response from Ashley Spence:**

> Hi Veronica!

Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear that Acumatica's integration with Traild, built-in reports, and customizable approval workflows are saving your team real time on the job. 

We also hear you on wanting a stronger relationship between PM module and GL entries to trace related transactions more easily. To get the most out of how projects and the general ledger connect, you might explore a few free courses on Acumatica Open University (linked below), like "Accounting for Projects," "Projects for Construction," and the deeper-dive "P200 Project Accounting Extended Scenarios." For a construction-focused angle, "V300 Project Accounting for Construction" is well worth a look too. 

It's also worth posting your idea on the Acumatica Community portal, where customers like you help shape our product roadmap through feedback and voting. Thanks again for being part of our community, and for helping us build the future of business, together!

  ### 35. Easy to Use with Excellent Visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roger T.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

Acumatica is easy to use, which I really appreciate. It provides good visibility into the business, making it valuable for our managed services IT business. The accounts tracking and month-end processes are excellent, and I find the control of A/R A/P to be quite good. The initial setup was very easy since we had structured data.

**What do you dislike about Acumatica?**

I think there could be better management of consolidating for group companies.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica supports monthly billing for contracts, helpdesk, and finance. It's easy to use and provides good visibility into the business, aiding in accounts tracking and month-end processes. Its control of A/R and A/P is strong, though consolidation for group companies could improve.

  ### 36. Seamless Integration with Superior Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** David H.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like how Acumatica works great for AP/AR, project tracking, and expenses, providing good reporting. I specifically like the GIs and API integration, which I use regularly. Creating GIs using the DAC Schema Browser to export data into downstream systems is really helpful. Also, the API integration allows us to sync customer data across multiple systems in near real time, which is very convenient.

**What do you dislike about Acumatica?**

I would like to see more robust CRM capabilities with call center integration.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for accounting and expenses. It's great for AP/AR, project tracking, and expense reporting. I create GIs for data export and use API integration to sync customer data in real time.

**Official Response from Ashley Spence:**

> Hi David,

Thank you so much for taking the time to share this, and for the kind words about Acumatica's AP/AR, project tracking, and reporting capabilities! It's great to hear that Generic Inquiries and API integration are making a real difference in how your team syncs and exports data across systems. 

If you'd like to get even more out of those features, check out S130: Data Retrieval and Analysis and I310: Data Retrieval with REST API Basics over at Acumatica Open University (linked below) —both are free and packed with practical guidance. 

On the CRM and call center side, we hear you, and we know that's an important area. The C100: Marketing and Sales course on Open University is a solid starting point for exploring what's available today, and the Acumatica Community has some great discussions around third-party CRM integrations that might help bridge the gap while we continue building out those capabilities. 

We genuinely appreciate the feedback—it's exactly the kind of input that helps shape where we go next!

  ### 37. Easy Insights, Needs More Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** michelle w.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like that Acumatica makes it easy for users to see information. When users have easy access to information via reports and dashboards, they can make better decisions for purchasing, shipping, etc. This saves me time because I don't need to remake things for specific customers or users; they can reuse what exists.

**What do you dislike about Acumatica?**

The report designer in Acumatica is basic. I would love to have more flexibility in the builder.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for reporting and dashboards, making data easily accessible to users. This helps them make better purchasing and shipping decisions, and saves me time by allowing existing reports to be reused without remaking them for specific needs.

**Official Response from Ashley Spence:**

> Hi Michelle,

Thank you so much for sharing this, and for highlighting how Acumatica helps your users access reports and dashboards to make smarter purchasing and shipping decisions. We love hearing that reusable reports are saving you time. 

Your point about wanting more flexibility in the Report Designer is well taken, and we hope that in the time since you wrote this, you've had a chance to explore a few resources that can help. On Acumatica Open University (linked below), the S150 Report Designer and S130 Data Retrieval and Analysis courses dig deeper into advanced customization, and F350 Analytical Reports is great for financial reporting. The Acumatica Community is also a wonderful place to swap tips with other users, including the helpful "Acumatica Report Designer Guide" thread. 

Thanks again for being part of our community, and for taking the time to help us improve.

  ### 38. Streamlined Analysis, Reliable Performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven B.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like the easy access to data, clean interface, speed, and reliability of Acumatica. It helps me a lot with reporting project and order performance as well as overall company financial performance. The ability to bring together many transactions with multiple unique factors quickly makes us agile in analysis.

**What do you dislike about Acumatica?**

I find identifying which defaults are driving certain parts of transactions to be challenging. The ability to drill into where data fields were coded from would be helpful.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for reporting project and order performance, and financial performance. It gives me easy access to data with a clean interface, making us agile in analysis for complex construction transactions.

**Official Response from Ashley Spence:**

> Hi Steven!

Thank you so much for sharing this, and for the kind words about Acumatica's interface, speed, and reliability! It's great to hear that the platform is helping you stay agile when working through complex construction transactions. 

We completely understand the frustration around identifying which defaults are driving specific parts of a transaction—that kind of visibility matters, especially when you're reporting across projects, orders, and financials. A couple of resources that might help: the Projects for Construction end-user course on Acumatica Open University (linked below) walks through project cost structures in detail, and the P100 Project Implementation and Processing course covers how defaults are configured at the system level, which can make it much easier to trace where data fields originate. 

You might also find it worth posting your specific question on the Acumatica Community Portal at community.acumatica.com, where other construction users and experts often share practical tips on navigating exactly this kind of challenge. We hope these point you in the right direction!

  ### 39. Intuitive Interface, Needs BOM Visibility

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael G.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I find the GUI of Acumatica relatively easy to understand. It makes finding the information I need straightforward, and being able to export to Excel is really helpful for formatting into reports. I'm relatively new to Acumatica, but its intuitive nature enhances my ability to use the software effectively.

**What do you dislike about Acumatica?**

I find it frustrating that the visual BOM, which I use frequently, was hidden in the latest revision of Acumatica. Also, the BOM and Routing are quite multi-screen heavy.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for order and inventory management. The GUI is easy to understand, making it intuitive to find information and create reports. Exporting to Excel is helpful for organizing data.

**Official Response from Ashley Spence:**

> Hi Michael!

Thank you so much for taking the time to leave this review! It's great to hear that you're finding the interface intuitive and that the Excel export feature is making your reporting workflows easier. Those are things we've worked hard on, so it really means a lot to hear that they're landing well, especially for someone newer to the platform.

We completely hear you on the Visual BOM and the multi-screen navigation for BOM and Routing. That feedback is genuinely useful, and we're sorry those areas have added friction to your day. If you haven't already, the M100: Basic Manufacturing Implementation and M200: Basic Manufacturing Scenarios courses on Acumatica Open University (linked below) walk through BOM and Routing workflows in detail and may help you navigate those screens more efficiently. 

The Acumatica Community (community.acumatica.com) is also a great place to connect with other manufacturing users who've worked through similar challenges and can share tips and shortcuts that aren't always obvious at first glance. We hope these resources help, and please don't hesitate to reach out if there's anything else we can do to support you!

  ### 40. User-Friendly with Attachment Workflow, Purchase Entry Needs Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aisha S. | Manager - Accounting

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ease of use and how it allows all files to be attached to records. This makes it easy for approval reviews and audits.

**What do you dislike about Acumatica?**

Purchase order entry for general users is a bit complex. Sometimes users get caught in an input loop because there's an attachment requirement for each purchase line. This causes a save requirement loop that users can't get out of if they haven't saved the header portion of the PO before they move to the line item entry.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for basic accounting functionality. It's easy to use, and having all files attached to records streamlines approval reviews and audits.

**Official Response from Ashley Spence:**

> Hi Aisha,

We are so glad to hear that the file attachment feature is making your approval reviews and audits a breeze.

We also completely understand your frustration with the purchase order entry process, as getting stuck in a save requirement loop before finishing the header can be a headache for your team. To help your users streamline this workflow, we highly recommend exploring the "D100 Inventory and Order Management Basics" course (linked below) on Acumatica Open University.

Additionally, the Distribution forum within our Acumatica Community is a fantastic place to connect with other users, ask questions, and discover clever ways to handle line item attachments.

Thank you for sharing your feedback, and we look forward to supporting your continued success!

  ### 41. Highly Customizable with Diverse Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Timothy R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate the wide variety of ISVs that integrate with Acumatica, allowing us to customize what we need effectively. I also find the ability to have data all in one place, which we can retrieve and export as needed, incredibly useful. I particularly value the Generic Inquiries and the OData connector, which are key features for our operations.

**What do you dislike about Acumatica?**

I dislike the inability to reference a formula field within the same GI. It makes it necessary to have complex GIs that reference other GIs, sometimes involving multiples.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica keeps data in one place for easy access and export. I like the wide range of ISVs for integration and customization.

**Official Response from Ashley Spence:**

> Hi Timothy!

Thank you so much for this thoughtful review! It's great to hear that the ISV integrations, centralized data, Generic Inquiries, and the OData connector are making a real difference for your team. 

We completely understand the frustration with not being able to reference a formula field within the same GI; having to chain multiple GIs together to work around that limitation is far from ideal, and your feedback is exactly the kind of input that helps us improve. If you haven't already, we'd encourage you to check out our S130 Data Retrieval and Analysis course on Acumatica Open University (linked below), which covers formulas in Generic Inquiries in depth and may offer some helpful techniques for simplifying your current setup. 

You can also connect with other users on the Acumatica Community portal (community.acumatica.com), where peers regularly share tips and creative approaches to GI challenges. We're glad to have you with us, and we look forward to continuing to build a better experience, together.

  ### 42. Streamlined Order Management with Exceptional Document Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melonie I.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I really appreciate Acumatica for its file and attachment options. Being able to attach documents and correspondence for records is really helpful, and it allows multiple users to access information for queries. This feature helps me a lot with managing customer service lubricant orders for our oil company in The Bahamas. I also like that Acumatica allows more digital storage, which was a big reason we switched from CCS. Overall, the initial setup was fairly simple as well.

**What do you dislike about Acumatica?**

Sometimes crashes

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to process bulk orders, attach documents for records, and allow multiple users to access information for queries. It enhances digital storage and improves workflow efficiency.

**Official Response from Ashley Spence:**

> Hi Melonie!

Thank you so much for sharing your experience with Acumatica! It's wonderful to hear that the file and attachment features, multi-user access, and digital storage have made such a difference for your team, especially when managing bulk lubricant orders in The Bahamas. Those features are designed with exactly that kind of workflow in mind, so it's great to know they're delivering real value for you. 

We're sorry to hear about the occasional crashes, and we genuinely appreciate you flagging that. If you haven't already, the Acumatica Community (community.acumatica.com) is a great place to connect with other users and our support team to troubleshoot performance issues. 

We'd also love for you to explore our free Inventory and Order Management course on Acumatica Open University (linked below), which covers everything from inventory tracking to sales and purchase orders and may help you get even more out of the features you're already using. 

Thanks again for being part of our community!

  ### 43. Boosted Efficiency, Faster reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett D.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like having all data at my fingertips, which allows for fast reporting and lets me see company sales and margins quickly. This feature helps me make faster and better decisions as the information is readily available. I also appreciate the time efficiency in pickups across different departments, which really enhances our workflow.

**What do you dislike about Acumatica?**

The plugin Fusion WMS we have operating has bugs to fix internally. It's not allocating product accurately with special order items.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for POS and warehouse management, which improves time efficiency during pick-ups across departments. Having data at my fingertips allows for fast reporting and better decisions, enhancing company sales and margins.

**Official Response from Ashley Spence:**

> Hi Brett!

Thank you so much for sharing this, and for the kind words about Acumatica's reporting and data visibility. It's genuinely great to hear that having everything in one place has made decision-making faster and improved visibility into sales and margins across departments. That's exactly what we set out to deliver. 

Regarding the Fusion WMS allocation issue with special order items, we're sorry that caused friction, and we hope that, given some time has passed since your review, your team has been able to work through those bugs with your implementation partner. If warehouse operations are still an area you'd like to strengthen, the D210 Automated Warehouse Operations course on Acumatica Open University (linked below) walks through inventory transfers, picking, packing, and receiving in detail, and it's completely free. 

For those who want to go deeper on reporting, the S130 Data Retrieval and Analysis course covers generic inquiries, pivot tables, and advanced filters, and the End-User Course: Dashboard and Widget Design is a great companion for building out custom dashboards. Thanks again for taking the time to leave your feedback; it means a lot to our team.

  ### 44. All-in-One CRM That Saves Time, With a Learning Curve Worth Mastering

**Rating:** 4.5/5.0 stars

**Reviewed by:** Afianwan F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Acumatica?**

I love how easy it is to see everything about a customer in one screen — from the first email to their latest order and even service issues. It saves a ton of time jumping between systems or digging through old emails. The CRM is super handy for tracking deals and spotting where people tend to drop off in the sales process. Plus, I can pull up customer info on my phone when I’m on the go, which is a lifesaver for meetings.

**What do you dislike about Acumatica?**

It can feel a little heavy at first because there’s so much packed in. The reporting tools are great once you learn them, but the setup takes some patience. I also wish the interface for building templates was just a bit more drag-and-drop — it works fine, just not as slick as some standalone CRM tools. Once you get used to it, though, it’s solid.

**What problems is Acumatica solving and how is that benefiting you?**

We used to lose track of leads halfway through the funnel because our sales and service data were in totally different places. Now we can see the full journey — quotes, issues, deliveries, all connected. It’s helped us spot where deals were stalling and improve our follow-ups. Our pricing and delivery quotes are also way more accurate now, which makes customers trust us more.

**Official Response from Ashley Spence:**

> Hi Afianwan,

Thank you for sharing your experience with Acumatica! We're thrilled to hear that you're finding our all-in-one CRM valuable for saving time and unifying your customer data.

It's great to know that having everything from emails to service issues in one place—and accessible on the go—is making a real difference for you. We designed Acumatica with the goal of creating a single source of truth, and it's rewarding to see how that's helping you spot where deals stall and improve your follow-ups.

We also appreciate your honest feedback about the learning curve and the reporting tools. We're always working to make our platform more intuitive and user-friendly, and insights like yours are crucial to that process. Your suggestion about a more drag-and-drop interface for templates is exactly the kind of practical feedback our development team values as we plan future enhancements.

Thank you again for your thoughtful review and for being a part of the Acumatica community. We're proud to be your partner in building trust with your customers through more accurate quotes and a clearer view of the entire sales journey.

  ### 45. Effortless Cloud Management with Powerful Customization—Some Learning Required

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adiahaudo E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Acumatica?**

What I like most is how little babysitting it needs from our IT team. It’s built for the cloud, so updates, backups, and uptime basically take care of themselves. I don’t have to spend half my day troubleshooting random system errors or integration issues anymore. Plus, the dashboards and mobile access make it super easy for everyone to stay connected — even when they’re not in the office.

**What do you dislike about Acumatica?**

The customization options are powerful, but they can be a bit much if you’re not careful. There’s a lot you can tweak, and it’s easy to go down a rabbit hole fine-tuning every workflow. Also, if you’re coming from an older on-prem setup, there’s a bit of a learning curve to understanding the cloud structure and permissions. Once you get it, though, it runs smooth.

**What problems is Acumatica solving and how is that benefiting you?**

We used to juggle several disconnected systems — accounting in one app, CRM in another, and random spreadsheets everywhere. It was a pain to pull reports or even get accurate analytics. Now everything’s tied together, and the cloud setup means I can push updates or check performance without waiting on other vendors. Our IT overhead dropped, and downtime’s almost nonexistent now.

**Official Response from Ashley Spence:**

> Hi Adiahaudo,

Thank you for sharing your experience with Acumatica! We truly appreciate you taking the time to provide such a thoughtful and detailed review.

It's fantastic to hear that our cloud-native ERP has freed up your IT team by simplifying updates, backups, and uptime management. We designed Acumatica to empower businesses like yours, so hearing that it has reduced troubleshooting and helped you consolidate your accounting, CRM, and other systems into a single, unified platform is wonderful news.

We also appreciate your honest feedback on the customization and the learning curve. You're right—the flexibility is one of our greatest strengths, but we understand it can be a lot to take in at first. We're continuously working on improving our onboarding and training materials to make that initial transition even smoother for our new users.

We are so glad to know that Acumatica has helped you reduce IT overhead and achieve near-zero downtime. Thank you again for your valuable insights and for being a part of the Acumatica community

  ### 46. Real-Time Insights Made Easy, But Initial Setup Can Be Overwhelming

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mmemabasi E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Acumatica?**

Honestly, I love how easy it is to see what’s going on with our numbers in real time. The dashboards are super clean, and I can check KPIs without digging through spreadsheets. It’s nice being able to spot trends early—like noticing a dip in cash flow and fixing it before it becomes a big deal. Everything’s in one place, which makes decision-making way faster.

**What do you dislike about Acumatica?**

Don't get me wrong our team got the hang of it. It can feel a little overwhelming at first because there are so many features. Getting the reports to look exactly how you want takes some tweaking. Sometimes the setup feels like it’s built more for IT folks than finance people. Once it’s dialed in, though, it runs smoothly.

**What problems is Acumatica solving and how is that benefiting you?**

It’s helping us connect all our financial data so we can make smarter, faster decisions. We used to juggle multiple tools for accounting, reporting, and forecasting—now it’s all synced up. I can easily check project costs or budget performance without waiting on someone to send me a report. It saves a ton of time and cuts down on errors.

**Official Response from Ashley Spence:**

> Hi Mmemabasi,

Thank you so much for taking the time to share your detailed feedback. It's fantastic to hear that you're leveraging Acumatica's real-time dashboards to monitor your KPIs and make faster, smarter decisions. We also appreciate your honest feedback about the initial setup and understand that a comprehensive platform with many features can feel overwhelming at first. Our goal is to empower every user, not just IT experts, so your insight is incredibly valuable as we continue to simplify and improve the onboarding experience for our finance-focused users.

We're so glad that once everything was dialed in, the system has been running smoothly and helping you connect your financial data seamlessly. Thank you again for your review and for being part of the Acumatica community.

  ### 47. Powerful Dashboards Streamline Management, But Setup Has a Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ekah E. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Acumatica?**

Honestly, I love that I can see what’s going on across the whole company without bugging ten different people. The dashboards give me a quick snapshot of sales, expenses, and open projects in real time. I’ve got widgets set up for cash flow and inventory, and it pings me if something’s off. It just makes running things smoother — like having my own command center.

**What do you dislike about Acumatica?**

It takes a little while to set up the dashboards exactly how you want them. There’s so much data you can pull in that it can feel overwhelming at first. I also wish the mobile app felt a bit more intuitive when I’m checking reports on the go. Once it’s all tuned, though, it’s great — just a learning curve early on.

**What problems is Acumatica solving and how is that benefiting you?**

Before, our finance, sales, and operations were in separate tools, and I never had a clear, real-time picture of what was happening. Now, I can instantly see revenue trends, customer activity, and project costs all in one place. The Power BI integration helps me spot slow-moving products or missed opportunities before they become problems. It’s saving us time and helping us make faster decisions.

**Official Response from Ashley Spence:**

> Hi Ekah!

Thank you for sharing your experience with Acumatica! It's exciting to hear that our dashboards are providing you with a real-time "command center" to streamline your management and that having sales, expenses, and project data all in one place is helping you make faster, more informed decisions and saving your team valuable time. That’s exactly the kind of efficiency and clarity we aim to deliver.

We also appreciate your honest feedback about the initial setup and the mobile app experience. We understand that a powerful tool can come with a learning curve, and we are continuously working to make our platform more intuitive from day one. Your insights are invaluable as we strive to improve, and we've shared your comments with our product team to help refine the user experience.

Thanks again for being a part of the Acumatica community.

  ### 48. Streamlined Project Management and Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nam C.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like using Acumatica for project management and reporting. It has made a big difference compared to when we were using Excel because now all project managers can view live data without having to share Excel files. Acumatica is the perfect product for us with its low code programming options, like GI creations and dashboards. The initial setup was very easy as well, and we were live within just 4 months.

**What do you dislike about Acumatica?**

There is nothing I don’t like

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica enables real-time project management with live data, ending the need to share Excel files and increasing accountability. I also appreciate the low-code programming features for GI creations and dashboards.

**Official Response from Ashley Spence:**

> Hi Nam!

Thank you so much for taking the time to share this, and what a review it is! Hearing that Acumatica has made such a real difference for your team, especially in replacing those back-and-forth Excel files with live project data, is exactly what we love to hear. 

The fact that you were up and running within four months is a testament to your team's effort, and we're glad the low-code tools like GI creations and dashboards have been such a natural fit. If you'd like to go even deeper with those features, Acumatica Open University (linked below) offers some great free courses worth exploring, including S130 Data Retrieval and Analysis, which covers GI creation in detail, and S160 Dashboard and Widget Design, which can help you get even more out of your dashboards. For project management, the P100 Project Implementation and Processing course is also a solid resource. 

You can find all of these at openuni.acumatica.com. Thanks again for the kind words, and we're excited to keep supporting your team's success!

  ### 49. Eases Processes but CRM Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** justin m.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like how Acumatica automates the processes we had to do manually in the past. I also appreciate the data and reporting features. We didn't have good data before, which made our reporting terrible and very limited, but now our CSR efforts are being quantified through data. The initial setup of Acumatica was relatively easy, with no issues.

**What do you dislike about Acumatica?**

The CRM module is not working for us. It doesn't reflect our current workflow or sales cycle well.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to automate processes we used to do manually and improve data and reporting, which was terrible and limited before. Now, our CSR efforts are quantified through data.

**Official Response from Ashley Spence:**

> Hi Justin!

Thank you so much for taking the time to share your experience! It's wonderful to hear that Acumatica has helped automate your manual processes and given your team access to the data and reporting you needed. That kind of visibility really does make a difference. 

We're sorry to hear the CRM module hasn't been the right fit for your workflow and sales cycle, and we hope that, in the months since you shared this, things have improved. If you're still working through those challenges, we'd encourage you to check out the CRM Sales Operations course on Acumatica Open University (linked below), which walks through sales cycle processes in detail, as well as the C100 Marketing and Sales course, which covers CRM configuration and opportunity management. 

You can also connect with other users and our team over at the Acumatica Community (community.acumatica.com), where you'll find tips, peer insights, and a great group of people who may have navigated similar challenges. We're always here to help!

  ### 50. Robust Reporting but Production Tracking Needs Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohit G.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like all the reports and generic inquiries available in Acumatica. It helps us get access to data in just a few clicks, telling us if we have the materials needed to make parts and what needs to be ordered or made.

**What do you dislike about Acumatica?**

I find the production order module challenging because we have to make a lot of transactions and create many production orders, which can easily get missed. Keeping track of them has been a pain.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica captures bills of materials, aids in ordering parts, assists the production manager, and provides quick data access. Unlike Microsoft Access, it offers reports and resolves financial reconciliation issues efficiently.

**Official Response from Ashley Spence:**

> Hi Mohit!

Thank you so much for taking the time to share such detailed and thoughtful feedback! It's great to hear that Acumatica's reporting and generic inquiries are making a real difference for your team, especially when it comes to quickly identifying what materials are on hand and what still needs to be ordered. That kind of fast, reliable data access is exactly what we aim to deliver. 

We completely understand how challenging it can be to manage a high volume of production orders, and we're sorry to hear that keeping track of them has been a pain point for you. To help, we'd encourage you to explore our Manufacturing courses on Acumatica Open University (linked below), particularly M100 Basic Manufacturing Implementation, M200 Basic Manufacturing Scenarios, and M210 Extended Manufacturing Scenarios, all available at openuni.acumatica.com. These courses cover production order management in depth and may surface some workflows and features that can simplify how your team tracks and processes orders. 

You can also connect with other manufacturers facing similar challenges in the Manufacturing section of the Acumatica Community. We're confident that with the right setup and resources, the production order experience can be a much smoother one for you and your team!


## Acumatica Discussions
  - [How has Acumatica worked as an all-in-one ERP and single source of truth for you?](https://www.g2.com/discussions/how-has-acumatica-worked-as-an-all-in-one-erp-and-single-source-of-truth-for-you) - 1 comment, 1 upvote
  - [I&#39;d like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote
  - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world?  We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and &quot;hope it integrates and works&quot;.](https://www.g2.com/discussions/31687-will-you-integrate-a-hr-suite-of-services-in-to-your-workspace-menu-that-then-integrates-to-payroll-for-our-world-we-understand-why-3rd-party-consultants-are-engaged-but-it-can-look-expensive-and-daunting-to-customize-for-small-businesses-and-hope-i) - 1 comment, 1 upvote
  - [Will you one day allow for deleting transactions after posting?](https://www.g2.com/discussions/24048-will-you-one-day-allow-for-deleting-transactions-after-posting) - 1 comment, 1 upvote
  - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote

- [View Acumatica pricing details and edition comparison](https://www.g2.com/products/acumatica/reviews?page=4&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-10+13%3A58%3A28+-0500&secure%5Bsession_id%5D=8ab98db6-ac82-416f-b635-7eea77813cd1&secure%5Btoken%5D=7f90ba80215b9b76dd25e250269b4233b8e002fdff807120950e6ead4a492352&format=llm_user)
## Acumatica Integrations
  - [AcuRental](https://www.g2.com/products/acurental/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Boomi Data Integration](https://www.g2.com/products/boomi-data-integration/reviews)
  - [Celigo](https://www.g2.com/products/celigo/reviews)
  - [CIMcloud](https://www.g2.com/products/cimcloud/reviews)
  - [Datarails](https://www.g2.com/products/datarails/reviews)
  - [EasyPost](https://www.g2.com/products/easypost/reviews)
  - [EBizCharge](https://www.g2.com/products/ebizcharge/reviews)
  - [Fusion Framework System](https://www.g2.com/products/fusion-framework-system/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews)
  - [Lumber](https://www.g2.com/products/lumber/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Netstock](https://www.g2.com/products/netstock/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [Proweightcalculator](https://www.g2.com/products/proweightcalculator/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [Savant ADC](https://www.g2.com/products/savant-adc/reviews)
  - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Solver](https://www.g2.com/products/solver/reviews)
  - [STACK Takeoff &amp; Estimate](https://www.g2.com/products/stack-takeoff-estimate/reviews)
  - [StarShip](https://www.g2.com/products/starship/reviews)
  - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews)
  - [Velixo](https://www.g2.com/products/velixo/reviews)
  - [Yooz](https://www.g2.com/products/yooz/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Acumatica Features
**Additional Functionality**
- Audit Trail
- Job Costing
- Project Tracking
- Cash Management
- Project Accounting
- Project Time Tracking
- Equipment Tracking
- Estimating
- Data Import/Export
- Accounts Payable
- Job Tracking
- Activity Dashboard
- Budgeting/Forecasting
- Budget Control
- Accounts Receivable
- Accounting Integration
- Inventory Management
- Quotes/Estimates
- Purchase Order Management
- Mobile Access
- For AEC Industry
- Customizable Reports
- Real-Time Reporting
- Payroll Management
- AI Copilot
- API
- Time & Expense Tracking
- Recurring/Subscription Billing
- Generative AI
- Construction Breakdowns
- Financial Analysis
- Bid Management
- Billing & Invoicing
- General Ledger
- Real-Time Data
- Document Management
- Reporting & Statistics
- Subcontractor Management
- Multiple Projects
- Financial Management
- Timesheet Management
- Communications Management
- Third-Party Integration
- Project Management
- Invoice Management
- Core Accounting
- Cost Management
- Reporting/Analytics

**Additional Functionality**
- Commercial
- Quality Control Management
- Reporting & Statistics
- For AEC Industry
- Timesheet Management
- CRM
- For Residential
- Real-Time Data
- Customizable Reports
- Contractor Management
- Scheduling
- Financial Management
- Inventory Management
- Mobile Access
- Offline Access
- Purchase Order Management
- Supplier Management
- Change Order Management
- API
- Activity Dashboard
- RFI & Submittals
- AI Copilot
- Subcontractor Management
- Status Tracking
- Incident Reporting
- Bid Management
- Permit Management
- Materials Management
- Access Controls/Permissions
- Activity Tracking
- Real-Time Updates
- Collaboration Tools
- Document Management
- Equipment Tracking
- Contract/License Management
- Generative AI
- Task Management
- Third-Party Integrations
- Project Management
- Risk Assessment
- Accounting Integration
- Audit Trail
- Compliance Tracking
- Building Information Model
- Job Costing
- Multiple Projects
- Workflow Management
- Estimating
- Budget Tracking

**Additional Functionality**
- Traceability
- Production Scheduling
- Workflow Management
- Third-Party Integrations
- Real-Time Data
- Warehouse Management
- Product Configurator
- AI Copilot
- Production Tracking
- Alerts/Notifications
- Supplier Management
- Demand Forecasting
- Barcode/Ticket Scanning
- Purchase Order Management
- Product Lifecycle Management
- Maintenance Management
- Customizable Reports
- Work Order Management
- Bills of Material
- Quality Control
- Supply Chain Management
- Inventory Management
- Cost Estimating
- Real-Time Analytics
- Shop Floor Management
- Material Requirements Planning
- Multi-Location
- Job Management
- Distribution Management
- API
- Financial Management
- Production Management
- Activity Dashboard
- Sustainability Management
- Compliance Management
- Generative AI
- Safety Management
- Unattended Automation
- Document Management
- Lot Tracking
- MES
- Data Import/Export
- Capacity Planning

**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Order Entry
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Warehouse Management
- eCommerce Management
- Financial Management
- Stock Management
- Order Management
- Supply Chain Management
- Distribution Management
- Supplier Management
- Project Management
- Import/Export Management
- Inventory Management
- Invoice Management
- Shipping Management
- Returns Management
- Sales Order Management

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Project Accounting
- Fixed Assets
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Inventory Management
- Change Order Management
- Task Management
- Budget Management
- Project Planning/Scheduling
- Resource Scheduling

**Logistics and Operations**
- Communication and Collaboration
- Predictive Analytics
- Software Systems Integration
- Financial Management
- Contractor Management
- Project Management
- Document Digitization
- Supply Chain Management
- Business Intelligence
- Workforce Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Project-Based ERP**
- Autonomous Task Execution
- Decision Making

**AI Assistant - Accounting**
- AI Accounting Assistant

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Scheduling**
- Production Schedules
- Deployment
- KPI Monitoring
- Shop Floor Management
- Scenario Planning

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- Sales Forecasting
- Third-Party Integrations

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Project Management**
- Project Maps
- Baselining / KPIs
- Project Budgeting
- Workflow
- Cost Tracking
- Risk Analysis
- Resource Management
- Time & Expense Tracking
- Multiple Projects
- Approval Workflow

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders
- Invoice Processing
- Purchase Order Management
- ACH Payment Processing
- Electronic Payments
- Electronic Payments
- Credit Card Processing

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Sales & Marketing**
- Customer Master
- Order History
- Credit Limits
- Pricing & Discounts
- Proposals

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Additional Functionality**
- Bills of Material
- Process Modeling & Designing
- Time Tracking
- Work Order Management
- "What If" Scenarios
- Task Management
- Process Control
- Drag & Drop
- Color Codes/Icons
- Quality Management
- Packaging
- Generative AI
- Resource Management
- Demand Forecasting
- Gantt Chart
- Material Requirements Planning
- Production Scheduling
- AI Copilot
- Multi-Location
- Raw Material Tracking
- Capacity Planning
- Traceability
- Order Management
- ERP integration
- Alerts/Notifications
- Inventory Management
- Collaboration Tools
- Preventive Maintenance
- Reporting/Analytics
- Mobile Access
- Quotes/Estimates
- Billing & Invoicing
- Change Management
- Scheduling
- Status Tracking
- Gantt/Timeline View
- API
- Real-Time Data
- Document Management
- Approval Process Control
- Prioritization
- Activity Dashboard
- Forecasting
- What-if Analysis
- Third-Party Integrations
- Data Visualization
- Supplier Management
- Production Management
- Compliance Management

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Purchasing & Receiving

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense
- Cost Tracking
- Time Tracking
- Status Tracking
- Budget Tracking

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Procurement**
- Requisitions
- Purchase Orders
- Subcontractor Management
- Project Procurement
- Supplier Management
- Purchase Order Management
- Bid Management

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards
- Financial Reporting
- Activity Dashboard

**Assembly**
- BOM
- Kitting
- Disassembly

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Content Management**
- Document Management
- Collaboration
- Taxonomy
- Contract Creation
- Subcontracts
- Costs
- Procurement Management

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation
- Mobile Access

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking
- Cost Tracking
- Activity Tracking
- Order Tracking

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Analytics**
- Earned Value
- Project Optimization
- ROI and Forecasting

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications
- Collaboration Tools
- Third-Party Integrations
- Accounting Integration
- Third-Party Integrations

**HR**
- Payroll
- Workforce Management
- Time & Attendance
- Workflow Management

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Gantt/Timeline View
- AI Copilot
- Collaboration Tools
- Revenue Recognition
- File Sharing
- Data Import/Export
- Mobile Access
- Project Costing
- Multi-Currency
- Reporting/Analytics
- Activity Dashboard
- Quotes/Estimates
- Billing & Invoicing
- Bill of Materials

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

**Additional Functionality**
- Barcode Recognition
- Multi-Currency
- Accounting
- Quotes/Estimates
- API
- Document Storage
- Customizable Fields
- Data Import/Export
- CRM
- Real-Time Reporting
- Order Processing
- Customizable Reports
- Reporting & Statistics
- Access Controls/Permissions
- Barcoding/RFID
- Activity Dashboard
- Inventory Optimization
- Real-Time Data
- Barcode/Ticket Scanning
- Bills of Material
- Real-Time Analytics
- AI Copilot

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Fraud Detection
- Receipt Management
- Workflow Management
- Payroll Management
- Sales Tax Management
- Audit Management
- Tax Management
- Fixed Asset Management
- Reporting/Analytics
- Order Management
- Sales Order Management
- Cash Flow Management
- Cash Management
- Real-Time Data
- Vendor Management
- Credit Card Processing
- Financial Consolidation & Close Management
- Transaction Management

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Expense Tracking
- Invoice Management
- Compliance Management
- Inventory Tracking
- Inventory Management
- Financial Management
- Activity Tracking
- Document Management
- Compliance Tracking
- Notes Management

**Agentic AI - Accounting**
- Autonomous Task Execution

**Additional Functionality**
- Multi-Location
- Generative AI
- Accounts Payable
- Fund Accounting
- Quotes/Estimates
- Approval Process Control
- AI Copilot
- Chart of Accounts
- Project Accounting
- Encryption
- Accounts Receivable
- Recurring/Subscription Billing
- Billing & Invoicing
- Reminders
- Multi-Currency
- Access Controls/Permissions
- Income & Balance Sheet
- Data Security
- General Ledger
- Currency Conversion
- Customizable Templates
- Accounting
- Estimating
- Reporting & Statistics
- Financial Analysis
- Transaction History
- Expense Claims
- Document Storage
- SSL Security
- Categorization/Grouping
- Automatic Billing
- Purchasing & Receiving
- Customer Database
- For Distributors
- Bills of Material
- Financial Data Protection
- Inventory Control
- AI/Machine Learning
- Mobile App
- Client Portal
- For CPA Firms
- Remote Access/Control
- Cash Flow Analysis
- Performance Metrics
- Multi-Company
- For Small Businesses

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