--- title: Acumatica Reviews meta\_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2020 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 2020 scale: '5' date\_modified: '2026-08-11' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Acumatica Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. [(544 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1496032&qs=pros-and-cons#reviews) Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. [(220 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495433&qs=pros-and-cons#reviews) Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. [(219 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495903&qs=pros-and-cons#reviews) Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. [(193 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1493779&qs=pros-and-cons#reviews) Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. [(173 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495589&qs=pros-and-cons#reviews) Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. [(216 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492478&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. [(181 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1494765&qs=pros-and-cons#reviews) Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. [(139 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1497368&qs=pros-and-cons#reviews) Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. [(125 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492259&qs=pros-and-cons#reviews) Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. [(124 mentions)](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1951516&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Acumatica ##### 1. Ease of Use Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. [ See 544 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1496032&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you like about Acumatica? After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Adaptable and Efficient with Stellar Support" What do you like about Acumatica? I like Acumatica because it makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate. I appreciate its adaptabil ##### 2. Customization Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. [ See 220 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495433&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you like about Acumatica? After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards" What do you like about Acumatica? What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake ##### 3. Customizability Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. [ See 219 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495903&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you like about Acumatica? After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards" What do you like about Acumatica? What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake ##### 4. Features Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. [ See 193 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1493779&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Adaptable and Efficient with Stellar Support" What do you like about Acumatica? I like Acumatica because it makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate. I appreciate its adaptabil ![Caleb H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb H.") CH Caleb H. Small-Business (50 or fewer emp.) 5.0/5 "10/10 for Acumatica" What do you like about Acumatica? Still loving the new features, the ability to build out new screens to display information required for unique team circumstances so easily continues ##### 5. Customization Options Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. [ See 173 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495589&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards" What do you like about Acumatica? What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake DT Dina T. 5.0/5 "Streamlined and Smart Cloud ERP Solution" What do you like about Acumatica? I like that Acumatica is cloud-based and natively built in the cloud. It's smart, customizable, logical, and modern. I also appreciate that it develop ### 5 Cons or Disadvantages of Acumatica ##### 1. Missing Features Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. [ See 216 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492478&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Cost Accounting Review" What do you dislike about Acumatica? We're unable to invoice directly from Acumatica. We're unable to forecast in Acumatica. We've had to setup external excel sheets to make the future ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Growing into the future." What do you dislike about Acumatica? Timecard configuration is clunkier than our legacy system and invoice edits, which are a common need are also clunky and problematic. ##### 2. Learning Curve Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. [ See 181 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1494765&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Adaptable and Efficient with Stellar Support" What do you dislike about Acumatica? Import scenarios and report writing. They are not simple or easy to use, but Velixo is rolling out options to make this no longer an issue with their ##### 3. Difficult Setup Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. [ See 139 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1497368&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont AE Andrew E. 4.0/5 "Intuitive UI & Data Insights, But Setup Is Challenging" What do you dislike about Acumatica? It's expensive, support tickets are slow, some features can only be found via ISV solutions. The initial setup was pretty hard and took us over 2 year ##### 4. Complex Setup Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. [ See 125 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492259&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont AE Andrew E. 4.0/5 "Intuitive UI & Data Insights, But Setup Is Challenging" What do you dislike about Acumatica? It's expensive, support tickets are slow, some features can only be found via ISV solutions. The initial setup was pretty hard and took us over 2 year ##### 5. Setup Difficulties Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. [ See 124 mentions ](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1951516&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar N.") TN Tushar N. Small-Business (50 or fewer emp.) 4.5/5 "Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica" What do you dislike about Acumatica? Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to cont AE Andrew E. 4.0/5 "Intuitive UI & Data Insights, But Setup Is Challenging" What do you dislike about Acumatica? It's expensive, support tickets are slow, some features can only be found via ISV solutions. The initial setup was pretty hard and took us over 2 year PS Paige S. Project Analyst Mid-Market (51-1000 emp.) 12/16/2025 "Solid Tool with Some Clunky Customization Challenges" 3/5 What do you like best about Acumatica? Acumatica offers a wide range of features and capabilities that are very user-friendly. One aspect I particularly appreciate is the flexibility to assign various levels of access to different users within our organization. This has made a significant difference, as it allows our operations team to access the information they need for their projects directly in Acumatica, without having to rely on the accounting team for assistance. Review collected by and hosted on G2.com. What do you dislike about Acumatica? It can be a bit clunky at times, and to get any customization/changes done on the system can be a bit challenging Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? The approval mapping feature has saved us a significant amount of time and energy, especially since our structure is quite complex with various projects and subaccounts. With Acumatica, AP items are sent directly to the appropriate approving manager, who can easily access all the information needed to review and approve them. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12100308/official_response/edit) Hello, Thank you for sharing your feedback with the Acumatica community. It is great to hear that our platform’s flexible access levels are empowering your operations team to get the data they need directly. Breaking down those silos to ensure unified data access is exactly how we aim to support your efficiency and growth. We also appreciate your candor regarding the customization challenges. We strive to provide a solution that adapts to your needs, but we understand that implementing specific changes can sometimes be complex. To help navigate those "clunky" moments, we encourage you to explore the technical training available in Acumatica University or reach out to our support team for guidance. We are always ready to listen and respond to help you get the most out of the system. Finally, we are delighted that the approval mapping feature is streamlining your AP workflow. Saving time and energy on complex project structures is the kind of real-world solution we are driven to deliver. Thank you for your partnership. Current UserValidated ReviewerIncentivizedSource: G2 invite SC Saiful C. Mid-Market (51-1000 emp.) 11/2/2023 "Quality software that helps track jobs" 3.5/5 What do you like best about Acumatica? No new things were brought to my attention by Acumatica. Review collected by and hosted on G2.com. What do you dislike about Acumatica? Introduce more AI to speed up certain things Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Helping us keep track of revenue and expenses in an easy manner. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-8810556/official_response/edit) Hi Saiful! Thank you for taking the time to share your feedback! We're glad Acumatica has made tracking revenue and expenses easier for your team. That said, we hear you on wanting more AI capabilities. The good news is that AI is a big focus for us right now. Our 2026 R1 release introduced "AI Everywhere," including an AI Assistant that lets you ask questions in plain language and instantly surfaces answers, charts, and dashboards. It's well worth exploring if faster workflows are a priority for you. We'd also love for you to check out Beacon (linked below), our free knowledge hub at beacon.acumatica.com, where you'll find product documentation, videos, and training materials to help you get more out of the platform. Acumatica Open University is another great resource, with free courses covering everything from Reporting and Customization to Project Management. And if you'd like to connect with other users who may have tackled similar challenges, the Acumatica Community is a great place to share ideas and learn from peers. We're always working to make Acumatica better, and feedback like yours genuinely helps us get there. [See how Acumatica improved](https://beacon.acumatica.com/) 7/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 1/31/2023 "A program with alot of possibilities" 4/5 What do you like best about Acumatica? It integrates with our 3rd party payroll software. It includes a two way sync and adding new projects or subaccounts are almost instantly synced to the payroll software. Review collected by and hosted on G2.com. What do you dislike about Acumatica? Putting in the work before going live is important. We had a negative implementation process. I wish we would have had a better vendor (we've since switched) so that we could have had it set up properly. Once the system is built out it's hard to make changes. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? The integration with WorkForce Go is helping us to minimize payroll processing time. This helps me have more time to devote to other duties. Review collected by and hosted on G2.com. Show More 8/3/2026 Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 6/25/2026 "Reliable, Great-Value Platform with Strong Customization" 5/5 What do you like best about Acumatica? I love the standard tables, reports, and workflows. But the ability to customize it myself and with third parties really makes it shine. It's reliable and great value for the price. Review collected by and hosted on G2.com. What do you dislike about Acumatica? Some of the UI makes transforming tables into reports tricky. It really needs PowerBI to show data well. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? We have a great AR/AP process now, along with quick costing and pricing. We can track our manufacturing process much better now. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-13031455/official_response/edit) Hi There! Thank you so much for this thoughtful review! It's genuinely great to hear that the standard workflows, customization flexibility, and reliability have made such a real difference for your AR/AP processes and manufacturing tracking. That's exactly what we aim for. Regarding the reporting UI, we completely hear you. Transforming tables into polished reports can feel like more effort than it should, and we appreciate you being candid about that. If you haven't already, we'd encourage you to check out the S130 Data Retrieval and Analysis and S150 Report Designer courses on Acumatica Open University (linked below), both of which walk through building and tailoring reports in a much more intuitive way. For the Power BI side of things, the I300 Data Retrieval with OData course covers exactly how to expose your Acumatica data to Power BI for richer visualizations. The Acumatica Community (community.acumatica.com) also has some great threads on Power BI integration that our users have found helpful. We hope these resources make a real difference, and we truly value having you as part of the Acumatica community! [See how Acumatica improved](https://openuni.acumatica.com/courses/) 7/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. President Information Technology and Services Mid-Market (51-1000 emp.) 2/3/2025 "Flexibility and easy to use" 5/5 What do you like best about Acumatica? New Modern UI is intuitive and easy to personalize for individual users. Review collected by and hosted on G2.com. What do you dislike about Acumatica? Multi-company could use some improvements. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Improved our receivables processing and bank reconcilliation. Easy to upload/download data from external systems and spreadsheets. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-10794464/official_response/edit) Hi Michael! Thank you so much for taking the time to share your experience. We're really glad to hear that the modern UI has been intuitive and easy to personalize for your team. Hearing that Acumatica has helped streamline your receivables processing, bank reconciliation, and data workflows genuinely makes our day. Since you mentioned the multi-company functionality is causing some friction, we'd love to point you toward a couple of resources that may help. The F300 Intercompany Transactions course on Acumatica Open University (linked below) walks through configuring companies with branches and processing interbranch documents step by step. You can also connect with other users and our team directly through the Acumatica Community at community.acumatica.com, where conversations around multi-company setups come up often. We're always working to make things better, and feedback like yours helps us get there. [See how Acumatica improved](https://openuni.acumatica.com/courses/) 7/15/2026 Current UserValidated ReviewerIncentivizedSource: Organic GP Gigi P. Small-Business (50 or fewer emp.) 4/24/2026 "Centralizes Finance, Needs Better Templates" 3.5/5 What do you like best about Acumatica? I like that Acumatica allows us to share the same chart of accounts across all our companies. It's really helpful having all the company data in the same tenant as it makes cross-checking internal invoices easy. Review collected by and hosted on G2.com. What do you dislike about Acumatica? I find the periods/months difficult to read, and the balance sheet and profit & loss don't have a standard template; everything needs to be tailor-made. The initial setup wasn't easy at all, every setting is so specific. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Acumatica consolidates various tasks like budget, invoice approval, and payroll into a single platform, making it our one-stop software. Sharing the same chart of accounts and easy internal invoice cross-checking across all companies has streamlined our processes. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12682345/official_response/edit) Hi Gigi, Thank you for sharing your experience! We love that our ERP solution helps you consolidate your budget, invoice approval, and payroll into a single platform to streamline your processes. Sharing the same chart of accounts across your companies clearly makes cross-checking internal invoices easy for your team. We also appreciate your honest feedback about the complex initial setup, reading the financial periods, and the challenge of building custom balance sheet and profit and loss templates. To make reporting easier, we encourage you to explore the free F100 Financial Basics and F350 Analytical Reports courses under the Implementation of Finance section on the Acumatica Open University (linked below). You can also join the Financials forum in the Acumatica Community to collaborate with peers, share best practices, and find helpful template solutions. Together, we can ensure you get the exact data insights you need to support your continued growth. [See how Acumatica improved](https://openuni.acumatica.com/courses/) Validated ReviewerSource: Organic BL Bax L. 1/28/2026 "Steep Learning Curve, Needs Better Support" 1.5/5 What do you like best about Acumatica? I like the interfaces and the ability to upload entries. I also appreciate the connectivity with Velixo. Review collected by and hosted on G2.com. What do you dislike about Acumatica? It's difficult to use Acumatica to its fullest potential in my organization. The system has cumbersome reporting, so we rely heavily on external financials for reporting. The out-of-the-box reports do not work, and we struggle to address our issues within the system. Existing reports do not run, so we have to use ARM to create our own, and my team is not very savvy beyond Excel. Modules need to be set up individually, which adds too much overhead. Customizations that could improve operations, like dashboards and GIs and AI, require a coding background that my team lacks. It's hard to find a setting toggle or key item, which makes it almost unusable. We spend too much time looking for answers externally. There's minimal support for optimizing the software, and our business branches were set up in a non-GAAP compliant way, which complicates things. The initial setup was poor and we have to deal with these mistakes every day. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Acumatica offers a record-keeping system for AP, AR, and journal entries. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12270937/official_response/edit) Bax, Thank you for taking the time to leave this review. I hear your frustration, and I want to address your concerns directly. First, I am glad to hear that you like the user interface, the ability to upload entries, and the Velixo connectivity. It is great that our ERP solution provides a solid record-keeping foundation for your accounts payable, accounts receivable, and journal entries. However, because our system is so flexible, early structural mistakes make everything else feel incredibly difficult. You should not have to manage these errors alone. I strongly suggest working with your current certified partner—or reaching out to your Acumatica Customer Success Manager—to untangle that initial setup. A good partner will help you fix the core structure so your team can stop fighting the software. I also completely understand your struggles with reporting, ARM, and system customizations. While these tools do have a learning curve, you can find free, step-by-step training on the Acumatica Open University. We built specific courses for everyday users to help them master these reporting tools without needing a developer. Finally, if you find yourself spending hours looking for a specific setting or toggle, please visit the Acumatica Community portal. Thousands of users, creators, and partners share advice, answer questions, and help each other optimize their daily workflows there. We want your ERP solution to empower your team, not hold you back. Please look into these community and training resources (you can find links to both Open University & the Community Portal under the Services & Resources menu item on our website) and connect with a partner to get your system back on track. [See how Acumatica improved](https://openuni.acumatica.com/) Validated ReviewerIncentivizedSource: G2 Gives Campaign JN Joanna N. Junior Accountant Small-Business (50 or fewer emp.) 7/1/2026 "Reliable and User-Friendly ERP Solution" 4/5 What do you like best about Acumatica? I like that Acumatica is easy to use, cloud-based, and lets me manage accounting, inventory, and reports in one place. It also makes it easy to access data from anywhere. Review collected by and hosted on G2.com. What do you dislike about Acumatica? Some features take time to learn, and the system can be a bit slow when working with large amounts of data. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? Acumatica helps manage accounting, inventory, and business operations in one system. It saves time, keeps data organized, and makes daily work more efficient. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-13054884/official_response/edit) Hi Joanna! Thank you so much for taking the time to share your experience, this kind of feedback means a lot to us! We're thrilled to hear that Acumatica's cloud-based platform is helping you manage your accounting, inventory, and reporting all in one place. On the learning curve, we completely understand, and we want you to know that Acumatica Open University (linked below) offers free, self-paced courses specifically designed to help users like you get up to speed faster, including dedicated paths for Getting Started with Acumatica, Inventory and Orders, and Reporting and Customization. As for performance with large data volumes, our System Administration course on Open University covers best practices for optimizing your setup, and our Community Portal at community.acumatica.com is a great place to connect with other users and find tips that could make a real difference. We're committed to making sure your experience keeps improving, so please don't hesitate to reach out if there's anything we can do to support you. [See how Acumatica improved](https://openuni.acumatica.com/courses/) Validated ReviewerSource: In-app JB Julie B. 1/27/2026 "Mobile Access and Flexibility Shine, Reports Need Improvement" 5/5 What do you like best about Acumatica? I appreciate Acumatica's mobile access in a world that increasingly requires EASY access from anywhere. It's a nice change from our legacy system, which had matured to the point where growth was stunted. I also like that Acumatica is a young product with plenty of room to grow. Review collected by and hosted on G2.com. What do you dislike about Acumatica? More reports available out of box at implementation are desperately needed-new customers learning a new system do NOT need to have to learn how to do a GI or master reporting software just to get the data they need. The report designer lacks much to be desired... complete overhaul is in order. Lack of basic out-of-box reports was a big headache and stressor. Knowing I had to reinvent the wheel, to get something I knew other customers also needed, was frustrating. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? I use Acumatica for easy access from anywhere, which supports our increasingly mobile workforce and offers a refreshing change from our previous system. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12266768/official_response/edit) Hi Julie! Thank you so much for taking the time to share such thoughtful feedback. We're thrilled to hear that mobile access has made such a positive difference for your team, and that the flexibility to work from anywhere has been a refreshing change from your legacy system. You're absolutely right that strong reporting should feel approachable from day one, and we genuinely appreciate you naming that pain point so clearly. Since this review is a few months old now, we're hopeful you've already discovered some helpful resources, but in case they're useful, Acumatica Open University (linked below) offers a few free courses worth exploring: "S130 Data Retrieval and Analysis" walks you through creating generic inquiries, advanced filters, and pivot tables, while "S150 Report Designer" covers building and configuring reports step by step. The Acumatica Community is another great place to turn, with practical threads like the "Acumatica Report Designer Guide" and "Creating Simple Generic Inquiry" where fellow users share tips and templates. Thank you again for helping us grow. Feedback like yours genuinely shapes where we go next. [See how Acumatica improved](https://openuni.acumatica.com/courses/) Validated ReviewerIncentivizedSource: G2 Gives Campaign DM Dustin M. 1/27/2026 "Intuitive ERP with Seamless Integration, Needs Better Native CPQ" 5/5 What do you like best about Acumatica? I like Acumatica's intuitive UI, which makes the barrier for entry easy. It's set up well for integrations and customizations, allowing it to feed into and be driven by existing systems. I also find the cost to be very competitive, making the larger more Enterprise ERP options less enticing. Review collected by and hosted on G2.com. What do you dislike about Acumatica? The CPQ functionality is limited. Although there are external systems that can be bolted on to handle this, it would be better if this was native functionality in the tool. There are two major things the current system doesn't handle well. The first is multi-level BOMs. Being able to create BOMs with configurations and stack them on top of each other to create a larger product, while maintaining the ability to configure each subassembly on a sales order or quote is key. The second is the ability to integrate with CAD systems like SolidWorks, where engineers build their models that house the rules for how to update the BOMs as configurations change. Also, much of the necessary data isn't available at initial setup, so we have to standardize and collect it, which makes the process long. Review collected by and hosted on G2.com. What problems is Acumatica solving and how is that benefiting you? I use Acumatica to have a single source of truth for data, allowing for timely and accurate business decisions. Review collected by and hosted on G2.com. Show More Response from Ashley Spence of Acumatica [Editedit](https://www.g2.com/survey_responses/acumatica-review-12266704/official_response/edit) Hi Dustin, Thank you for taking the time to write such a thoughtful review. We’re thrilled to hear that our cloud-based ERP solution provides a single source of truth for your data, enabling timely and accurate business decisions. We value your feedback and are excited to share that our 2026 Acumatica releases include updates to address the challenges you mentioned. Enhanced Product Configurator Robust, native Configure, Price, Quote functionality is essential. We’re introducing major enhancements to our Product Configurator. You’ll now be able to manage complex, multi-level Bills of Materials directly in the system. This allows you to stack configurations for larger products while retaining the flexibility to configure subassemblies on a sales order or quote. Native SolidWorks Integration To improve connectivity with design tools, Acumatica will include native SolidWorks integration. This will let your engineering team seamlessly sync models, ensuring Bills of Materials automatically update with configuration changes. AI-Powered Data Migration We know initial data setup can be time-consuming. The new release includes AI tools to simplify and standardize data migration, reducing setup time and minimizing manual work. Your insights inspire us to keep innovating and building a scalable platform that reduces costs and empowers your team. Thank you for being a vital part of our success and feel free to learn more about the 2026 R1 release in the link shared below. 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