--- title: Acumatica Reviews meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2021 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2021 scale: '5' date_modified: '2026-08-14' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Acumatica Reviews **Vendor:** Acumatica **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,021 ## About Acumatica Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn't have to wrestle with disconnected tools or rigid software that can't keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next. ## Acumatica Pros & Cons **What users like:** - Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews) - Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews) - Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews) - Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews) - Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews) - Reporting (169 reviews) - User-Friendly (169 reviews) - Easy Access (157 reviews) - Data Management (154 reviews) - Integrations (154 reviews) **What users dislike:** - Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews) - Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews) - Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews) - Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews) - Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews) - Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews) - Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews) - Limited Customization (108 reviews) - Users find the **limited functionality** in Acumatica's scheduling and construction features frustrating and outdated. (105 reviews) - Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews) ## Acumatica Reviews ### 1. Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica **Rating:** 4.5/5.0 stars **Reviewed by:** Tushar N. | Lead Implementation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Acumatica?** After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks more comfortable because the screens are cleaner, load faster, and it's easier to find what I'm looking for without unnecessary clicks. Since I spend most of my day in Purchase Orders, Production, Inventory, and Reports, these small improvements actually save a surprising amount of time. What impressed me most is that the upgrade isn't just about a new look—it genuinely improves usability. Navigation feels more intuitive, searching for records is quicker, and switching between screens is much more seamless. Even when handling large volumes of transactions or testing customizations, the system feels more responsive than before. I also appreciate that Acumatica continues to balance powerful customization with ease of use. We can adapt the ERP to business requirements without making future upgrades difficult, which is something I value as someone who works with implementations and testing. Overall, 2025 R2 feels like an upgrade that was designed with everyday users in mind, making routine work faster, simpler, and more enjoyable. **What do you dislike about Acumatica?** Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to continue building on the Modern UI by offering even more personalized and role-based workspaces so users can focus only on the information they need. That would make onboarding new users even easier. I'd also love to see more ready-to-use dashboards, reports, and automation templates for common business scenarios. Acumatica already offers excellent flexibility, and expanding these out-of-the-box features would help organizations realize value even faster without additional configuration. Overall, the direction Acumatica is taking is very encouraging. The platform keeps getting better with every release, and I'm excited to see how future versions continue to improve the user experience. **What problems is Acumatica solving and how is that benefiting you?** Acumatica has really helped us streamline multiple processes that used to be scattered across different tools. For example, tracking project costs, managing production orders, and handling inventory used to take a lot of manual effort and cross-checking. With Acumatica, most of this happens in one place, so I spend less time reconciling data and more time on actual decision-making. It also gives real-time visibility into our operations, which helps me catch issues early and keeps the team more coordinated. Overall, it’s saving time, reducing errors, and making daily work much smoother. **Official Response from Ashley Spence:** > Hi Tushar! We’re thrilled to hear that you find our cloud ERP so flexible, user-friendly, and easy to navigate. It’s fantastic that the customizable processes and real-time visibility from our dashboards are helping you streamline your operations. Empowering you to spend less time on reconciling data and more on decision-making is exactly what we aim for. Hearing that Acumatica is helping you save time, reduce errors, and make your daily work smoother truly makes our day! We also appreciate your honest feedback about system performance with large datasets and the complexity of certain screens. We are always working to improve, and insights like yours are invaluable in helping us refine the user experience. Our goal is to make every aspect of Acumatica as intuitive and efficient as possible, and we will certainly share your comments with our product team as we continue to enhance the platform. Thank you again for your review. We’re proud to be your partner in driving efficiency and coordination for your team. ### 2. Intuitive ERP with Seamless Integration, Needs Better Native CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin M. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's intuitive UI, which makes the barrier for entry easy. It's set up well for integrations and customizations, allowing it to feed into and be driven by existing systems. I also find the cost to be very competitive, making the larger more Enterprise ERP options less enticing. **What do you dislike about Acumatica?** The CPQ functionality is limited. Although there are external systems that can be bolted on to handle this, it would be better if this was native functionality in the tool. There are two major things the current system doesn't handle well. The first is multi-level BOMs. Being able to create BOMs with configurations and stack them on top of each other to create a larger product, while maintaining the ability to configure each subassembly on a sales order or quote is key. The second is the ability to integrate with CAD systems like SolidWorks, where engineers build their models that house the rules for how to update the BOMs as configurations change. Also, much of the necessary data isn't available at initial setup, so we have to standardize and collect it, which makes the process long. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to have a single source of truth for data, allowing for timely and accurate business decisions. **Official Response from Ashley Spence:** > Hi Dustin, Thank you for taking the time to write such a thoughtful review. We’re thrilled to hear that our cloud-based ERP solution provides a single source of truth for your data, enabling timely and accurate business decisions. We value your feedback and are excited to share that our 2026 Acumatica releases include updates to address the challenges you mentioned. Enhanced Product Configurator Robust, native Configure, Price, Quote functionality is essential. We’re introducing major enhancements to our Product Configurator. You’ll now be able to manage complex, multi-level Bills of Materials directly in the system. This allows you to stack configurations for larger products while retaining the flexibility to configure subassemblies on a sales order or quote. Native SolidWorks Integration To improve connectivity with design tools, Acumatica will include native SolidWorks integration. This will let your engineering team seamlessly sync models, ensuring Bills of Materials automatically update with configuration changes. AI-Powered Data Migration We know initial data setup can be time-consuming. The new release includes AI tools to simplify and standardize data migration, reducing setup time and minimizing manual work. Your insights inspire us to keep innovating and building a scalable platform that reduces costs and empowers your team. Thank you for being a vital part of our success and feel free to learn more about the 2026 R1 release in the link shared below. ### 3. Highly Customizable, Improves Data Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Marryn R. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I use Acumatica for all operations like manufacturing, inventory management, financial processing, CRM, and WMS. I love how Acumatica can be personalized to fit the industry I work in and even down to my specific role within the company. The increased visibility of data and the ability to highlight KPIs for all team members are great. It has also streamlined and automated many processes. As someone who oversees data and analytics, having access to real-time data to show different departments how their operations are running and to get ahead of issues is huge. **What do you dislike about Acumatica?** The Shopify connector I always have issues with. It is not very flexible and often causes extra work for different team members to monitor failed sync records. I think there needs to be more allowance to edit the work flow of each entity. Specifically on the items, in my business we take pre orders for items before we even know if we can secure the seed (due to crop failure). The item status is very strict and does not work the same for the Shopify display and the Acumatica display. **What problems is Acumatica solving and how is that benefiting you?** I oversee operations like manufacturing and inventory with Acumatica, which increases data visibility, highlights KPIs, and automates processes for the team. **Official Response from Ashley Spence:** > Hi Marryn! Thank you so much for taking the time to share such a thoughtful review. It's wonderful to hear how Acumatica has helped you boost data visibility, highlight KPIs across your team, and automate processes for manufacturing, inventory, CRM, and WMS. That role-based personalization is exactly what we love to see in action, and it sounds like you're putting real-time data to great use. We also appreciate your honesty about the Shopify connector and the challenges around item statuses and your pre-order workflow for seed crops. Those are valid points, and since your review is a little while back now, we're hopeful some of the recent connector updates have eased the sync monitoring for your team. If you'd like to dig deeper, the V210 Retail Edition (Shopify Connector) course on Acumatica Open University (linked below) walks through configuration and data synchronization in detail. The retail section of the Acumatica Community is also a fantastic place to swap solutions with others tackling similar inventory and sync scenarios. Thanks again for being part of our community, and for helping us keep getting better. ### 4. Intuitive ERP with Robust Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Elisa C. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I appreciate Acumatica for its simplicity and intuitive design, which makes it easy for basic users to navigate and complete their tasks, speeding up processes and finding efficiencies. I find the flexible UI, dedicated workspaces, and robust user roles particularly useful, allowing me to control user access and declutter workspaces, which helps users focus on their tasks and facilitates cross-functional collaboration across departments like sales and production. I also value how Acumatica has almost eliminated our dependency on Excel, which was a big issue with our previous software. Plus, the initial setup of Acumatica was easy, with the main challenge being cleaning our data beforehand. **What do you dislike about Acumatica?** The WMS is very bare bones. It has some limitations like the fact you can't lookup an item's alternate locations during the middle of an order pick. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides a better holistic view of our company, simplifies processes, streamlines tasks, and reduces Excel dependence. Its intuitive interface allows easy navigation, and its flexible UI supports cross-functional collaboration, enhancing efficiency. **Official Response from Ashley Spence:** > Hi Mary Elisa, Thank you for taking the time to leave a review! We love hearing that our ERP solution provides you with an intuitive design and a flexible UI. Hearing that you have successfully eliminated your dependency on Excel and streamlined your operations across departments like sales and production truly inspires us. We also appreciate your honest feedback regarding the WMS and understand that not being able to look up an item's alternate locations during an order pick creates limitations. Our team values this insight, and we will share your comments with our product development group as we continue to refine our tools. Thank you again for choosing Acumatica to support your growth. ### 5. Scalable Solution with Customizable Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Patryk K. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's capability for financial controls, project management, time entry, financial reporting, service management, and manufacturing, especially in the construction and services industry. Its scalability and flexibility to adapt as we grow are key benefits for us. I also really appreciate the ability to change major workflows, approvals, and reports with low-code/no-code. Acumatica's generic inquiry tool is amazing because it lets me build almost every report needed for our business, whether it's financial reporting, operational reporting, or tracking records through workflows. **What do you dislike about Acumatica?** The field services module is probably the weakest aspect that could use more work. There are improvements on the roadmap that definitely solve the issues that we are experiencing. The calendar board for dispatching, for example, has a lot of limitations on scheduling intuitively and lacks the ability to show it as a calendar for field technicians on their mobile phone. It does not sync with other apps like Microsoft Outlook. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for financial controls and project management. It solves scalability and flexibility issues, adapting to our growth. I appreciate its low-code/no-code capabilities for changing workflows, approvals, and reports, and the generic inquiry tool for comprehensive reporting. ### 6. Powerful Advancements, Minimal Setup Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Parker M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Acumatica?** I find Acumatica's reporting feature easy to use, allowing me to create unique reports that are tailored to our needs rather than relying on pre-made reports. I like that Acumatica is continuously growing and advancing, with new advancements every year that keep it ahead of older ERP solutions. The new UI features are particularly valuable to me as they let me design the format of the screens to create a more user-friendly environment, minimizing unnecessary clicks for my end users. **What do you dislike about Acumatica?** One of my end users' biggest complaints is seeing inventory allocation inside the sales order line screen. They currently have to click into the line details screen to see this information. This is a long process if you have a lot of items on the order. It was a lot of work to convert the data from the old system to Acumatica. Also early on in the implementation process, we had to make decisions on things we did not fully understand, and we just didn't know enough about the full capability of Acumatica to make some of these decisions. **What problems is Acumatica solving and how is that benefiting you?** Acumatica makes it easy to find and create customized reports and inquiries unique to us, improving user experience. It's continuously advancing, outpacing older ERP solutions. New UI features let me design user-friendly screens, reducing extra clicks and making navigation intuitive. **Official Response from Ashley Spence:** > Hi Parker, We’re thrilled you enjoy our user-friendly reporting features and ability to create tailored reports. Acumatica’s customizable inquiries enhance your team’s experience, and we’re proud to stay ahead of older ERP solutions. We understand your concerns about inventory allocation visibility within the sales order line screen and also recognize the challenges of transitioning data from your previous system. Implementing a robust platform often requires early decisions before fully understanding its capabilities. Thank you for your patience during this process. I've provided a link to our free Open University which provides a variety of materials for online learning that can help anyone learn the skills needed to realize the full potential of Acumatica. ### 7. Valuable Data Access, Needs Improved Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Colleen O. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really like the access to data Acumatica provides, especially through the Generic Inquiries (GIs), which allows me to have better access without relying on another group. The potential for more automation is exciting as well; we're slowly working on creating this. The ability to build what I need and value, beyond standard reports like P/L and Balance Sheets, is a big plus. I also want to learn to use Business Events for automation to alert my team on certain processes. **What do you dislike about Acumatica?** The GIs took time to learn. It would be great if there was a wizard for new users to build even a simple one. Also, the initial setup was moderate. We unfortunately had a firm deadline and we were not able to fully set up Acumatica on Day 1 and are still trying to catch up. **What problems is Acumatica solving and how is that benefiting you?** Acumatica gives me better access to data compared to our old ERP, allowing me to create custom GIs without relying on others. I also see potential for more automation, specifically using Business Events to alert my team on certain processes. ### 8. Flexible, Stable, Yet Setup Challenges Persist **Rating:** 4.0/5.0 stars **Reviewed by:** Alison F. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use the Acumatica CRM and all of the accounting features related to project accounting, revenue recognition, month-end job costing, and timesheets. I like the stability of the program and, in particular, the flexibility to customize it. I think Velixo is genius and a perfect pairing to get the data out of Acumatica in a form everyone in our company can use without having to change the way they work. **What do you dislike about Acumatica?** We struggle with revenue projections because we can't group projects together as a program, or create subtasks. We can't use the inventory IDs efficiently for our business. Because we are locked into using the inventory IDs for projecting revenue, we can't get the granularity we need. If we create too many tasks, our guys in the field and in engineering spend too much time on their time cards. The initial setup was awful. Our first partner was not helpful. We are with Crestwood now, but we still struggle. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica CRM and accounting features, eliminating the need for spreadsheets for our financial data. **Official Response from Ashley Spence:** > Hi Alison, I noticed this review is from January, and I sincerely hope you and the Crestwood team have resolved those early setup challenges. It is fantastic to hear that our CRM, project accounting capabilities, and Velixo integration helped you eliminate manual spreadsheets and brought stability to your daily operations. We know that managing granular revenue projections and restricted inventory IDs can cause frustration when you need specific project grouping. If you are still looking for better ways to handle subtasks and field time cards, I highly recommend exploring the "P200 Project Accounting Extended Scenarios" course on Acumatica Open University. You can also connect with other users and submit feature requests in the Product Ideas section of the Acumatica Community. We appreciate your honest feedback and hope our ERP solution continues to empower your business today in 2026! ### 9. Highly Customizable, Needs User-Friendly Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Dahr H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I appreciate Acumatica's customizability for any type of use case, as it allows us to have full control of any screen and customize it the way we want it to be. The automation capabilities and AI integration speed things up tremendously and take unnecessary manual tasks off employees' hands so they can focus on more important tasks. Although we don't have AI studio in our environment yet, I've experienced it during a Hackathon, and it helps in summarizing and visualizing large data sets, which can assist in making quicker decisions. Overall, Acumatica helps keep all our data organized and controlled in one area, making it an excellent system of record. **What do you dislike about Acumatica?** While the customizability is good, it's not very user-friendly. Trying to find resources on how to accomplish various customizations is very difficult and frustrating. **What problems is Acumatica solving and how is that benefiting you?** Acumatica organizes and controls our data, providing a perfect system of record. Its customizability gives full screen control, and automation speeds up processes, removing manual tasks so my team focuses on important work. **Official Response from Ashley Spence:** > Hi Dahr, Thank you for sharing your experience with our ERP solution! We are thrilled to hear that Acumatica's customizability, automation capabilities, and AI integration are saving your team time and providing a reliable system of record. We also understand your frustration when it comes to finding the right resources for building out those specific customizations. To make this process much more user-friendly, we highly recommend exploring our free Acumatica Open University courses, such as T190 Quick Start in Customization, T200 Maintenance Forms, and T210 Customized Forms and Master-Detail Relationship (linked below). You can also connect directly with other creators to ask questions and share knowledge in the Develop Customizations forum within our Acumatica Community portal. We appreciate your feedback, and we hope these resources help empower your team to achieve even greater efficiency. ### 10. Acumatica: Integration Champion with Customization Prowess **Rating:** 5.0/5.0 stars **Reviewed by:** Derek G. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate Acumatica for its user experience, flexibility, and customization, which are especially beneficial for our employees who may not have much technology background. Acumatica allows them to quickly grasp the system and customize it to their ability. It's also great that Acumatica puts four systems into one, which means our teams don't have to work between multiple platforms but can do everything within a single application. Additionally, the setup on the Acumatica side was straightforward. I would highly recommend it, evidenced by a rating of 10 out of 10. **What do you dislike about Acumatica?** Shop Floor reporting is our biggest issue. This aspect could be expanded to allow us more reporting on shop floor functions. We are missing some capabilities such as shop floor utilization, late tracking, and materials usage. **What problems is Acumatica solving and how is that benefiting you?** Acumatica improves data reliability and accuracy and consolidates four systems into one, reducing the need to switch platforms. It also supports quick system grasping and customization by our Amish employees without much tech background. **Official Response from Ashley Spence:** > Hi Derek, We’re delighted to hear how Acumatica serves as an integration champion for your business. It’s great that your employees easily navigate the system and customize it to meet their needs. We appreciate your feedback on expanding Shop Floor reporting and know insights into shop floor utilization, late tracking, and material usage are critical for managing costs and efficiency. We’ll share your suggestions with our product team as we work on future updates to support your growth. Thank you for sharing your success story. We’re proud to partner with you and look forward to supporting your continued growth! ### 11. Ease of Use and Customization at Core, Minor Setbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle N. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for Construction, Accounting, and CRM. I really appreciate how it allows easy gathering of data and integrates multiple departments on one ERP. I like its ease of use and customizability, making it straightforward to create reports pulling the data we want and adding fields specifically needed for our business. I'm also learning more of its capabilities daily. **What do you dislike about Acumatica?** I find that project quoting in Acumatica needs improvement, especially in terms of easily sending the same quote to multiple bidders and maintaining an accurate history. The AIA invoicing could be enhanced with the ability to create an AIA retainage invoice. Additionally, I would like the forms to be modifiable and have the capability to export them to a Word document. The initial setup was also challenging, as we had to break it out into multiple implementations. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows easy data gathering and integrates multiple departments in one ERP. It is user-friendly and customizable, letting us create reports with needed data and fields. **Official Response from Ashley Spence:** > Hi Michelle, Hi there! Thank you so much for sharing your feedback. We are thrilled to hear that our ERP solution is helping you integrate your construction, accounting, and CRM departments, and that you are enjoying the easy data gathering and customizability. We also hear your concerns regarding project quoting, AIA retainage invoicing, form exports, and the challenges you faced during the initial setup. To help streamline your daily tasks, we encourage you to visit the Acumatica Open University (linked below) for dedicated courses on project management and quoting. You can also explore the Acumatica Community for helpful peer discussions on AIA invoicing and advice on converting forms to Word documents. We appreciate your partnership and are always here to help your team succeed! ### 12. Customizable MRP Solution with Inventory Management **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I like Acumatica because it helps us manage a lot of manufacturing operations, like managing our inventory, providing solutions to customers, and coordinating material requirements for purchase. I appreciate the ease of customization in generic inquiries, as it allows me to easily create a custom view of all the data I need for each unique situation. **What do you dislike about Acumatica?** I find the MRP hard to use, but this is mostly because we have bad data in the system. It's challenging because we did not set up all of our inventory items correctly. It will definitely be improved when we take the time to clean this up and better use the system. Also, the initial setup of Acumatica was pretty involved, but I wasn't there for the full setup. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us manage inventory, coordinate material requirements for purchase, and provide solutions to customers. I can easily use it to create custom views of data for unique situations. **Official Response from Ashley Spence:** > Hi Joshua, Thank you so much for taking the time to share your feedback. We are thrilled to hear that our ERP solution is helping you seamlessly manage your inventory, coordinate material requirements, and customize your data views. We also completely understand your frustrations with the MRP features and the involved initial setup process. Getting your data clean and correctly configured is a big task, but it is definitely worth the effort. As you work on optimizing those inventory items, we highly encourage you to explore the Acumatica Open University (linked below) and the Acumatica Community. Both platforms offer fantastic resources, training, and collaborative support to help you get the most out of your system. We are cheering you on as you refine your data, and we are always here to help you succeed! ### 13. Highly Customizable, But Setup is Challenging **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal F. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find Acumatica's ability to customize to our business needs really useful, especially with a lot of customer-facing customization options. The constant innovation that stays on top of technology is something I can utilize to improve our processes. I also appreciate the move of bill approvals to Acumatica instead of relying on email, which along with business events keeps partners and executives informed about all payments. The insight into Attorney/Client Trust accounts and the ability to customize project and issue reporting are also valuable. **What do you dislike about Acumatica?** I find the ability to merge data for different tenants lacking, which is a challenge since we have 4 tenants and 27 companies and would like to consolidate data for productivity reporting and remote worker management. Additionally, I dislike the vendor/customer security for ACH and payment info as there's no ability to add an approval mapping before making changes, which could really enhance our workflow. The initial setup was difficult due to our unique business needs and took over a year to complete. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides real-time data and customization for our unique business needs, making accounting for 27 different businesses manageable and scalable. **Official Response from Ashley Spence:** > Hi Crystal, Thank you so much for sharing your feedback and for choosing our cloud-based ERP solution to manage your 27 businesses! Wow, we are thrilled that you are enjoying the deep customization options, the streamlined bill approvals, and the enhanced visibility into your project reporting and Attorney/Client Trust accounts. We also completely understand your frustration with the lengthy initial setup, the challenges you face with multi-tenant data consolidation, and the limitations around approval mapping for vendor ACH changes. To help you tackle those reporting and management challenges, we highly recommend exploring the free reporting, integration, and data retrieval courses on Acumatica Open University. Additionally, the Acumatica Community (linked below) is a fantastic place to connect with other users, share creative workarounds for payment security, and submit feature ideas directly to our product team. We appreciate your partnership and are excited to continue building the future of business together! ### 14. Tailor-Made ERP with Acumatica's Customization Power **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry K. | Senior Director of Application Development **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** As a developer, what I like most about Acumatica is the ability to customize the software. The XRP framework makes it truly easy to make complex customizations, and having access to the ERP source code means I can always see how something works. I appreciate that the framework was built first and then the package, which means customizations and the ability to extend the software are built right in from the foundation up. This is way better than my experience with other ERP packages where customizations were always a complex and tedious process because they were an afterthought. **What do you dislike about Acumatica?** The documentation can sometimes be vague or overly technical, so it's kind of hard to figure out how to make that documentation work for a certain situation. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to customize ERP software, enhancing customer efficiency and solving niche problems. Its robust API and integrations with Microsoft technologies simplify connecting external systems and customization, making complex modifications easier. **Official Response from Ashley Spence:** > Hi Jerry! Thank you for sharing your experience with our software! We are thrilled to hear that you enjoy using the XRP framework to customize your ERP solution and that our robust API helps you solve niche problems efficiently. We also hear your concerns about the documentation sometimes feeling a bit too technical or vague for specific scenarios. To help bridge that gap, we highly recommend checking out the Developer Learning Paths on Acumatica Open University, specifically courses like T190 Quick Start in Customization and T200 Maintenance Forms. Additionally, joining the Discussion Forums within our Acumatica Community Groups (linked below) is a fantastic way to collaborate with fellow developers, ask situational questions, and share real-world solutions. We appreciate your valuable feedback and are excited to continue building the future of business together! ### 15. Empowers Data Centralization and Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Dickson B. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I really like the ease of use and how easy it is to customize Acumatica. I enjoy the dashboards and Generic Inquiries, and I appreciate the centralize visibility customized per viewer. The flexibility and ease of use are major pluses compared to what I experienced with Sage. The initial setup was also fairly easy. **What do you dislike about Acumatica?** I wish there was more customization in the dashboards to centralize items not used in Acumatica. I would like to link to outside resources that we use that are not in Acumatica. **What problems is Acumatica solving and how is that benefiting you?** Acumatica centralizes data and reporting, enhancing visibility per viewer. It's easy to use and customize, and I enjoy the dashboards and Generic Inquiries for better insight. ### 16. Customizable and Intuitive for Manufacturing Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Hunter H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the ability to customize screens and visibility in Acumatica. It really helps with inventory tracking and user-friendly data entry. Users are more easily able to adopt the system alongside tracking manufacturing inventory and processes. The customization simplifies things for end users in data entry and helps leads in reading current data, making the workflow much simpler in answering questions concerning quantitative data. **What do you dislike about Acumatica?** I find navigating certain screens when building generic inquiries (GIs) challenging. It's difficult to explain what users are able to access to new admins; there's more needed than just clicking around—there should be an explanation of what these clicks do. The initial setup was laborious for user adoption and entry. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for inventory tracking and appreciate its user-friendly entry. The customization of screens simplifies work for end users, improving visibility and efficiency in our processes. ### 17. Revolutionized Our Warehouse Management **Rating:** 5.0/5.0 stars **Reviewed by:** Nate H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I love the customizability of Acumatica and the fact that the sky's the limit with it. The benefits of hosting on a private cloud are great, especially as it allows us to have external apps trigger of Windows services and build customer-specific EDI solutions. I also find that direct SQL access makes reporting incredibly powerful. Acumatica has increased our visibility into our data tenfold and provides the tools to optimize our internal warehouse efficiency. **What do you dislike about Acumatica?** User adoption has been difficult, and it would be nice if there was a simpler UI for specialized roles like sales. Salespeople in the field are easily overwhelmed by the amount of screens and data in Acumatica. The initial setup was hard to get the hang of at first. **What problems is Acumatica solving and how is that benefiting you?** It has increased our visibility into data tenfold and provides tools to optimize warehouse efficiency. **Official Response from Ashley Spence:** > Hi Nate, Thank you so much for taking the time to review our ERP solution! We're thrilled to hear your team enjoys the robust customizability, private cloud benefits, and incredible data visibility that optimizes your warehouse efficiency. We know that user adoption and a complex interface for specialized roles were challenging, and we truly hope you have found solutions to those hurdles by now. If your salespeople still feel overwhelmed by the system screens, we highly recommend checking out the "Getting Started with Acumatica ERP Modern UI" and "CRM Sales Operations" courses on Acumatica Open University (linked below). You can also explore the Acumatica Community for collaborative tips on customizing the user interface to simplify their daily tasks. We appreciate your partnership and love seeing your business thrive. ### 18. Highly Customizable with Strong Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Cody K. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is a more modern program made this millennium. Most of the customizations can be completed without significant investment compared to its peers and with significantly less friction. I appreciate how the manufacturing module was extended to support our nutrient production line, and how we can use customizations for recurring orders, billing, and intercompany sales and transfers. **What do you dislike about Acumatica?** I find the speed of Acumatica lacking. I think a data warehousing add-on would be nice, though it seems it's in the pipeline. Also, caching or support for something like the 'processing node' offered by Acumatica that could be self-hosted would be beneficial. **What problems is Acumatica solving and how is that benefiting you?** Acumatica manages ERP, procurement, production, AP, AR, and customer management. I like that modern customizations are low-cost and low-friction, with modules supporting our specific needs like nutrient production and intercompany processes. **Official Response from Ashley Spence:** > Hi Cody, Thank you for taking the time to share your feedback! We are thrilled that our modern ERP solution, with its low-friction customizations and extended manufacturing module, is working so well for your nutrient production, billing, and intercompany processes. Since your review was left January 2026, we sincerely hope you have found reliable solutions for the speed and data warehousing challenges. If you are still looking to optimize your system performance, we encourage you to check out courses like S130 Data Retrieval and Analysis or S200 System Administration: Advanced on the Acumatica Open University (linked below). You can also find valuable discussions regarding processing nodes by connecting with peers on the Acumatica Community platform. We are so grateful to have you with us, and we look forward to continuing to build the future of business together. ### 19. Customizable ERP That Grows with Your Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Troy G. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like the constant care the Acumatica team has to listen to customers' needs for continued updates and innovation. I appreciate the customizability of Acumatica, as it makes me feel like I am not stuck in a box. I can respond to our specific needs by customizing Acumatica to assist us and work with our unique desires. **What do you dislike about Acumatica?** I find understanding how to personalize dashboards for individual users challenging. I would appreciate training for recommended out of the box dashboard setups for certain roles, like sales managers or financial controllers, including why they should be useful and how to enter the right data to make the most of them. **What problems is Acumatica solving and how is that benefiting you?** Acumatica organizes data, streamlines financial reporting and sales tracking, and manages cases. Its customizability lets me tailor it to our specific needs without feeling constrained. **Official Response from Ashley Spence:** > Hi Troy, Thank you for sharing your experience with Acumatica! It's exciting to hear how much you value the customizability of our ERP solution. Our team believes that your software should adapt to your unique needs, so it is wonderful to know that Acumatica is helping you organize data, streamline financial reporting, track sales, and manage cases without making you feel boxed in. We also hear your frustration regarding dashboard personalization. Setting up out-of-the-box dashboards for specific roles, such as sales managers and financial controllers, can feel challenging at first. We want to make sure you have the exact resources you need to get the most out of your data. To help you and your team, we highly recommend exploring Acumatica Open University. We offer free, comprehensive courses, including a specific class on dashboard and widget design. You will also find helpful job aids tailored for sales and financial roles. These resources explain why certain setups are useful and guide you on how to enter the right data to maximize your daily insights. Additionally, our Acumatica Community Groups provide a fantastic place to connect with other professionals. You can ask questions, see how other users configure their dashboards, and share your own experiences. We are so grateful to have you in our community as we build the future of business together. I've provided a link to Acumatica Open University but please let us know if you need help finding any of these training resources! ### 20. Highly Customizable with Deep Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Ben Z. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like how Acumatica provides more detailed visibility into our operational data, offering new insights and methods to address various workplace challenges. My favorite thing about Acumatica is its easy customization to our needs. I can spin up new GIs in minutes, and this flexibility really stands out. For instance, while reviewing a sales profitability report, I could easily clone the report as a GI and add the necessary cost column data. **What do you dislike about Acumatica?** If more things can be modified by end-users to work specifically for them, or how they like to see things without needing high-level access, I think would really help cater to everyone, to work the way they work best **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides detailed visibility into our operational data, offering new insights and methods to solve various workplace challenges. **Official Response from Ashley Spence:** > Hi Ben! Thank you so much for this thoughtful review, and we're thrilled to hear how Acumatica's flexibility is helping you uncover deeper insights into your operational data. We love that you can spin up new generic inquiries in minutes and clone reports on the fly; that kind of customization is exactly what we hope every user experiences. Your point about empowering more end-users to personalize their views without needing high-level access is well taken, and since this review is from several months ago, we genuinely hope you've discovered some of the tools that can help. If you have a moment, the S130 Data Retrieval and Analysis course on Acumatica Open University (linked below) is a great resource for personalizing dashboards, generic inquiries, and pivot tables, and the Customer Onboarding Program covers navigation, filters, and personalization for everyday users. You might also enjoy connecting with peers over on the Acumatica Community, where members regularly share tips and ideas for tailoring the system to the way they work best. Thanks again for being part of our community! ### 21. Highly Customizable, Easy Data Transfer **Rating:** 4.5/5.0 stars **Reviewed by:** Steven C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I appreciate Acumatica because it puts all of our information in one place, which is incredibly useful. The ability to develop additional functionality keeps us current with technology, and I really like the customizability it offers. We use features like sales orders, AP, AR, inventory, and purchase orders for our day-to-day purchasing and sales. The data transfer process during setup was easy, even though ensuring all data was correct and organized took some time. **What do you dislike about Acumatica?** Coming from a home-built ERP, I feel like I'm an 'early adopter' of Acumatica because many functions we had are being presented as upcoming features, even though Acumatica is advertised as a mature system. **What problems is Acumatica solving and how is that benefiting you?** Acumatica puts all of our information in one place, allows us to develop additional functionality, and keeps us current with technology. **Official Response from Ashley Spence:** > Hi Steven, Thank you so much for taking the time to share such a thoughtful review. We're thrilled to hear that bringing all of your information into one place, along with the customizability and smooth data transfer, has made a real difference in your day-to-day work with sales orders, AP, AR, inventory, and purchase orders. We also hear you on feeling like an early adopter, and we genuinely hope many of those functions you were missing since leaving this review have arrived in newer releases. To help you get even more out of the platform, you might enjoy a few free courses on Acumatica Open University (linked below): the Inventory and Order Management course (openuni.acumatica.com/courses/distribution), the System Administration course (openuni.acumatica.com/courses/system-admin), and, given your love of customization, the W140 Customization Projects course (openuni.acumatica.com/courses/reporting/w140-customization-projects), which shows you how to tailor Acumatica without coding. The Acumatica Community is also a wonderful place to share ideas and even vote on upcoming features, so your voice helps shape what comes next. Thanks again for being part of this journey with us. ### 22. Seamless Transition and Robust Customizability **Rating:** 5.0/5.0 stars **Reviewed by:** Valence M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find Acumatica very accessible from anywhere, which is great for flexibility. I appreciate the ease of use and the reporting capabilities, which are crucial for my tasks. The API interface is also a big plus for integration and customization. I value the open source nature and the customizability of the system. Additionally, the Power BI reporting from generic inquiries stands out as a helpful feature. The EWPA Quality process is something I enjoy about Acumatica too. **What do you dislike about Acumatica?** I don't like that exporting reports in Excel is only in detail without the colors and bars for analysis. **What problems is Acumatica solving and how is that benefiting you?** Switching to Acumatica made reporting, order processing, and scalability more feasible. It's accessible from anywhere, easy to use, supports API interface, offers open source customizability, and allows Power BI reporting from generic inquiries. ### 23. Highly Customizable, Smooth Transition **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy K. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I appreciate Acumatica's customizability, as it allows us to tailor the software to our processes without having to change our processes to fit the software. Its ease of use is another aspect I like, making it simple for us to work efficiently. The support provided is also a positive point. The initial setup was quite smooth compared to other implementations. **What do you dislike about Acumatica?** I find the fixed asset module clunky, and the project progress quantity tracking could use improvements. Having the ability to track production quantities on a revenue budget through the progress worksheet would be a huge improvement. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for intercompany accounting, project costing, and customizable reporting. It's customizable, so we can tailor the software to our processes. Plus, it's easy to use and has good support. ### 24. Centralized Financial Management with Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff L. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica because it provides a centralized source of truth for our finances and features a modern system that evolves. I also appreciate the ability to integrate it easily into our own systems. We can handle our internal processes based on customized rulesets and then feed that data into Acumatica for the accounting team. **What do you dislike about Acumatica?** I've had issues with performance when it comes to API calls being made. It would be helpful if more documentation on API best practices was provided. Convincing our internal users to learn a new system was also a difficult part. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves the problem of centralizing our financial data, providing a modern system that evolves. It integrates seamlessly into our internal systems, allowing us to manage membership and rodeo processes effectively. **Official Response from Ashley Spence:** > Hi Jeff! Thank you so much for this thoughtful review! It's wonderful to hear that Acumatica has become your centralized source of truth for financial data and that the integration capabilities have made such a difference for your membership and rodeo processes. We completely understand the challenges around API call performance and the learning curve for new users. For the API documentation gaps you mentioned, we'd encourage you to check out the Web Services courses on Acumatica Open University (linked below), particularly I310 Data Retrieval with REST API Basics and I320 Advanced Data Retrieval with REST API, which cover filtering and pagination techniques that can directly help with performance issues. The Acumatica Community (community.acumatica.com) also has a wealth of resources and peer discussions that many users find helpful when navigating integrations. As for user adoption, you're definitely not alone in that challenge, and we hope the experience has gotten smoother over time. We truly appreciate you sharing both the wins and the hurdles. ### 25. Customizable Powerhouse with Endless Potential **Rating:** 5.0/5.0 stars **Reviewed by:** Heath H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how customizable and powerful Acumatica is. I appreciate the fact that I can customize it myself, instead of needing to pay someone else. The software isn't locked down, making it more desirable. It allows me, as a project manager and systems engineer, to keep an eye on my projects, import purchase order data, and view all financials. Most questions about how things are going in my project can be identified and viewed without having to bother anyone or wait for responses. **What do you dislike about Acumatica?** As I'm still trying to get myself up to speed, I don't really know. I do wish there was more live through. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to monitor projects and financials without needing to wait for responses, thanks to its insightful visibility. **Official Response from Ashley Spence:** > Hi Heath! Thank you for your fantastic review! We are thrilled to hear that our customizable ERP solution empowers you as a project manager to monitor your projects, import purchase orders, and view financials in real time. We understand that getting up to speed with a new system can take a little time, and we sincerely hope you have found the resources you need since writing this. If you are looking for more guided walkthroughs, we highly recommend visiting Acumatica Open University (linked below). You will find free, in-depth training there. You can also connect with peers and access great resources in the Acumatica Community. Thank you for building the future of business with us! ### 26. Customizable and Easy but Needs Expense Report Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** James S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I like that Acumatica is online, easy to use, and easily customizable. It's great that we were able to work with a partner vendor to create an import for our invoices from our claims and policy software, making it easy to load them into the Acumatica system. **What do you dislike about Acumatica?** I find that Acumatica is not the most user-friendly when it comes to handling expense reports. The screen navigation for these reports can be cumbersome, and our staff often needs explanations on how to add files, which can be a bit of a hassle. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for general ledger and tracking grants. It solves finance and accounting problems. It's online, easy to use, easily customizable, and integrates well with our claims and policy software for invoicing. ### 27. Real-Time Data, Customizable and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Angela B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that everything in Acumatica is real-time, providing instant data for order status, allocation, and overall margins. The ability to customize data and reports is another aspect I enjoy. I also appreciate how easy Acumatica is to use and how straightforward it is to train new users on the system. **What do you dislike about Acumatica?** I don't like that the 'Promised to sell' function is not a core feature, and I wish Acumatica had the ability to send payment links with quotes through Acumatica payments. From a salesperson's perspective, I find it challenging that I can't easily see when a made-to-order or out-of-stock product will be back in stock to communicate this to customers. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides customers with real-time data for order status, allocation, and overall margins. **Official Response from Ashley Spence:** > Hi Angela, Thank you so much for taking the time to share your experience. We are thrilled to hear that your team loves the real-time insights, straightforward training, and easy customization that our ERP solution provides. To help you overcome any remaining hurdles and optimize your daily workflows, we highly encourage you to explore the free training available on the Acumatica Open University (linked below), specifically courses like "D100 Inventory and Order Management Basics" and "S130 Data Retrieval and Analysis". We deeply value your partnership and look forward to continuing to support your growth! ### 28. Highly Customizable ERP, Some Reporting Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Matt N. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like how Acumatica allows us to work more efficiently with our current FTE and scale faster without having to add more FTE. I appreciate the customizability of the platform where users can tailor it to suit their business. Additionally, the generic inquiries function is great as it allows you to build your own inquiries with data points that are relevant to your business. **What do you dislike about Acumatica?** The reporting aspect needs work. Building reports is clunky and could be improved for usability and also the speed at which they can be created. **What problems is Acumatica solving and how is that benefiting you?** Acumatica lets us work efficiently with our current staff and scales without adding more. Its customizable platform and generic inquiries function mean we can tailor it with relevant data points for our business. ### 29. Highly Customizable, but Challenging Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan E. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I think Acumatica is easily customizable. Once I learned how to build GIs, I realized that the system could do most anything I want it to do. It's a one-stop solution for us, and while there is extensive out of the box functionality, I appreciate that I can customize it to see information natively gathered or perform tasks like finding inventory with multiple locations or generating a weekly shipping report. **What do you dislike about Acumatica?** I find working with Acumatica Corporate to be difficult. We needed to switch VARs, and the process was painful. **What problems is Acumatica solving and how is that benefiting you?** Acumatica aggregates our production and financial data, and serves as a one-stop solution for ERP and CRM needs, helping us manage inventory and generate reports. It's customizable to do almost anything we require. ### 30. Acumatica: Smooth Integration with Powerful Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Cody M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find Acumatica easy to use and very powerful once you get a handle on it. It's a cloud-based ERP that has made it easier to work remotely and allows us to make customizations much more easily. One of the things I really appreciate is its ability to integrate well into other applications we use, like Shopify for our POS and other APIs. These integrations flow seamlessly into Acumatica, adding a lot of power to our small business. **What do you dislike about Acumatica?** Right now we aren't able to sync Shopify banking statements into the banking and transaction features. It's making reconciliation very difficult. **What problems is Acumatica solving and how is that benefiting you?** Acumatica being cloud-based lets us work remotely and easily customize. It integrates smoothly with applications like Shopify, adding power to our small business. ### 31. Streamlined Processes with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Tracy O. | Manager of Administrative Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its ability to replicate all our manual processes, automating some, and streamlining data sharing across departments. The reduction of duplicate data entry and the ability to report across sales teams and production teams adds value. **What do you dislike about Acumatica?** There are limitations to the system and currently a few too many clicks necessary to complete some of our daily processes. Initial setup and integration was painful and took 3x longer than scheduled, but a lot of the delays and issues were internal driven rather than system based. **What problems is Acumatica solving and how is that benefiting you?** Acumatica serves as the source of truth for core process data, providing real-time access for various departments. It reduces duplicate data entry and streamlines data sharing across departments, enhancing reporting between sales and production teams. **Official Response from Ashley Spence:** > Hi Tracy, Thanks for sharing your experience with Acumatica! We love hearing that our ERP solution helps your team automate manual processes, reduce duplicate data entry, and streamline data sharing between your sales and production departments. We also appreciate your honest feedback regarding the lengthy initial setup and the extra clicks required for your daily tasks. To help you reduce those clicks and customize your screens, we encourage you to explore Acumatica Open University. The "W150 Workflows" course (linked below) is a fantastic, free resource that teaches you how to streamline your workflows without any coding. Additionally, joining the Acumatica Community forums allows you to connect with peers, discover best practices, and find new ways to optimize your system. We truly value your partnership and look forward to helping you make your daily operations even smoother. ### 32. Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Acumatica?** What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake Specialist, I can seamlessly manage opportunities, accounts, quotes, and convert them into sales orders without duplicate data entry. The real-time inventory visibility and order tracking help us respond quickly to customer requests. Its customizable dashboards and integration capabilities also make reporting and data synchronization efficient and reliable. **What do you dislike about Acumatica?** While Acumatica is highly functional, certain advanced configurations and customizations can require technical expertise and system administrator support. Some screens can feel data-dense, which may need some getting used to in the beginning. Additionally, complex reporting sometimes requires deeper knowledge of Generic Inquiries or external tools for advanced analytics. However, these challenges are manageable once users become familiar with the system. **What problems is Acumatica solving and how is that benefiting you?** Acumatica centralizes our CRM, sales, and inventory processes into one integrated system, eliminating data silos and manual duplication. It allows me to manage opportunities, generate quotes, and check inventory in real time without switching platforms. This improves accuracy, speeds up order processing, and enhances overall workflow efficiency **Official Response from Ashley Spence:** > Hello! Thank you for taking the time to share your experience and for the excellent review. We are thrilled to hear that our fully integrated ERP solution is helping you eliminate data silos and manual data duplication. It is fantastic that centralized access to your CRM, sales, and inventory processes empowers you to seamlessly manage opportunities, generate quotes, and track orders in real time. Providing intuitive tools that improve accuracy, speed up order processing, and enhance overall workflow efficiency is exactly why we built Acumatica. We also appreciate your honest feedback about the initial learning curve. We understand that our data-dense screens, advanced configurations, and complex reporting tools—like Generic Inquiries—can require technical expertise and take some time to master. We engineered our technology to be robust enough to handle complex business needs, but we know that adapting to advanced analytics can feel a bit overwhelming at first. To help you and your system administrators unlock even more value, we invite you to explore our free, comprehensive online training at Acumatica Open University. Our active Community Portal is also an excellent resource for connecting with other users and discovering new ways to simplify advanced tasks. We are so glad to have you in our community as we build the future of business, together. Please reach out to your support team if you ever need additional assistance! ### 33. Acumatica for Distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Ella M. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like how Acumatica is easy to use and intuitive. It's also great that it can be configured and customized to fit our business needs, which improves efficiency and accuracy in our operations. The platform helps in improving our daily workflow and automating processes, so we can manage exceptions without having to manually intervene in everything. **What do you dislike about Acumatica?** We have a great need for a deferred revenue module for distribution that allows us to invoice orders while keeping a shipment open for delivery at a later date. Additionally, we need the capability to manage consigned inventory from the vendor. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides efficiency and accuracy, improving our service to customers. It improves daily workflow, automates processes, allowing our team to manage exceptions. ### 34. User-Friendly and Customizable for Construction Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna D. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is user-friendly and offers customizations, making it a great fit for our construction business. It's been a big help in keeping our job tracking seamless, and we can easily run job P&Ls to see where our strengths and weaknesses are. The financials are easy to pull, which lets us see how the company's performing overall. I also appreciated the initial setup support we received from Janella with SWK—she asked all the right questions to make sure everything went smoothly. **What do you dislike about Acumatica?** I need a delete button :) **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica keeps job tracking seamless and helps run job P&L's to identify strengths and weaknesses. It's user-friendly, customizable, and pulling financials is easy, showing our company's performance overall. ### 35. Flexible ERP for Small Manufacturers **Rating:** 4.0/5.0 stars **Reviewed by:** Dalia A. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its ease of use, which is important for our manufacturing operations. I also appreciate the ability to tailor the solution to our needs using low code or no code methods, which is particularly useful for a small to medium business like ours. **What do you dislike about Acumatica?** I don't like that COGS is currently rolled into one line. We need the ability to see multiple lines. Not being able to see the details of what's going into COGS makes it hard to analyze specific material cost increases when they happen. Also, the initial setup of Acumatica was just okay, about a 6/10, mainly because we faced large data conversion obstacles. **What problems is Acumatica solving and how is that benefiting you?** It helps us track financials, operations management, and supply chain. **Official Response from Ashley Spence:** > Hi Dalia! Thank you so much for taking the time to leave this review! It's great to hear that Acumatica's ease of use and low-code/no-code customization are making a real difference for your team. We know how important flexibility is for small to medium manufacturers, so that genuinely means a lot to us. Your feedback on COGS visibility is something we take seriously. Being able to break down material cost details line by line is critical for manufacturers, and we hear you. We'd encourage you to explore the M200 Basic Manufacturing Scenarios course on Acumatica Open University (linked below), which covers production costing processes in detail and may help you unlock more granular visibility into your cost data. For the data conversion challenges you experienced during setup, the F110 Data Migration course is a great resource that walks through common obstacles and best practices. You can also search the Acumatica Community (community.acumatica.com) for COGS-related discussions, where other manufacturers have shared helpful tips and workarounds. We're glad Acumatica is helping you track financials, operations, and your supply chain, and we're committed to making the experience even better from here. ### 36. Highly Customizable, Comprehensive Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Andrey B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like that Acumatica is highly customizable and that many tasks can be implemented via low-code-no-code approaches. It's also impressive how it's used as a single source of truth for financial and inventory data and as the main driver for all business integrations. Plus, it's great to see it integrated well with the variety of other tools we use. **What do you dislike about Acumatica?** It can quickly become complex, but there is not much built-in functionality that helps users understand how they should work with the system (SOPs). **What problems is Acumatica solving and how is that benefiting you?** Acumatica serves as a single source of truth for financial and inventory data and is crucial for business integrations. It helps our Finance, Distribution, Purchasing, and Inventory teams while facilitating EDI integrations with external partners. **Official Response from Ashley Spence:** > Hi Andrey, Thank you for your detailed review! We love hearing that our highly customizable ERP solution serves as a reliable single source of truth for your financial data, inventory data, and business integrations. We also know that navigating a comprehensive system can sometimes feel complex without built-in standard operating procedures. To help your team master the system and build effective workflows, we highly recommend exploring the free training courses at Acumatica Open University, such as F100 Financial Basics and D100 Inventory and Order Management Basics (linked below). Additionally, the Acumatica Community is a wonderful place to connect with peers, and you can join the Financials and Distribution discussion forums to share best practices and discover how other users optimize their daily tasks. We are excited to continue supporting your growth and success! ### 37. Flexible, Scalable ERP Perfect for Growing Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Bharath M. | Solution specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Acumatica?** Acumatica stands out for its flexible, cloud-native architecture and resource-based licensing, which allows businesses to scale without per-user costs. Its strong customization and integration capabilities make it easy to adapt to unique business needs. Overall, it’s a modern, cost-effective ERP well suited for growing organizations. **What do you dislike about Acumatica?** Acumatica can require significant implementation and configuration effort, especially for complex business processes. Some advanced features depend heavily on partner solutions, which can increase cost and reliance on consultants. Additionally, reporting and performance tuning may need technical expertise as data volumes grow.5 **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves the problem of rigid, expensive ERP systems that don’t scale well with business growth. By providing a flexible, cloud-based platform with usage-based licensing and strong customization, it enables smoother operations, easier integrations, and better visibility into finances and projects—allowing teams to work more efficiently and make faster, data-driven decisions. **Official Response from Ashley Spence:** > Hi Bharath, Thanks so much for the detailed review and for calling out both the pros and cons. We’re really glad Acumatica’s flexible, cloud‑native platform and resource-based licensing are helping you scale without the typical per‑user costs and rigid ERP constraints. That’s exactly what it’s designed for—supporting growing businesses that need customization and integrations without breaking the bank. You’re also absolutely right about the tradeoffs: complex implementations, reliance on partners for some advanced features, and the technical skills sometimes needed for reporting and performance tuning as data grows. Feedback like this helps us and our partners focus on making: - Complex setups more guided and predictable - More functionality available out of the box - Reporting and performance tuning easier for power users We’re excited that Acumatica is giving you better visibility into finances and projects and helping your team make faster, data‑driven decisions. If you’d like, we can point you to best‑practice resources around implementation, reporting, or optimization tailored to how you’re using the system. ### 38. Empowered Our Business with Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Peter B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the customization of the user experience in Acumatica, as it allows us to alter the experience to exactly what we want. The user interface for creating reports or generic inquiries is really valuable because it enables a variety of people to harness technical power that was often reserved for a select few. **What do you dislike about Acumatica?** I find the process of expanding field defaulting between forms could be improved. I wish there was greater customization without code for how things populate as a form is created from another. The initial setup felt laborious because there weren't clear translations into Acumatica from the old system, like with item classes. **What problems is Acumatica solving and how is that benefiting you?** Acumatica automates tedious data entry across departments, integrating them for business efficiency. **Official Response from Ashley Spence:** > Hi Peter, Thank you for sharing how our ERP solution has empowered your business by automating tedious data entry and integrating your departments. We love hearing that your team is harnessing the user interface to customize the experience and build powerful generic inquiries. We also truly appreciate your honest feedback regarding the initial setup process and your desire for greater no-code customization when defaulting fields between forms. To help you get even more out of the system without writing code, we highly recommend exploring the Acumatica Community portal to connect with other users, share best practices, and discover helpful resources. You can also visit the Acumatica Open University to dive into free training like the S130 Data Retrieval and Analysis course (linked below). We are thrilled to have you in our community and look forward to supporting your continued success. ### 39. Effortlessly Customizable and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth S. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I appreciate how Acumatica provides easy organization of data, which helps streamline my back-office services. I like that it's easy to customize, which allows me to tailor the experience to my needs. The grid features are particularly useful; they support easy filtering and sorting without the need to run a report. I also find the ability to easily export from any grid to be very convenient. Additionally, the setup was easy to follow, making the initial stages smooth. Overall, these features make Acumatica very valuable to me. **What do you dislike about Acumatica?** nothing. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica provides easy organization of data, supports easy filtering and sorting on grids without running reports, is easy to customize, and allows easy export from any grid. **Official Response from Ashley Spence:** > Hi Kenneth! Thank you so much for taking the time to share this. It genuinely made our day to read that the customization options, grid features, and easy exports are helping you streamline your back-office work. That is exactly the kind of flexibility we hope every user discovers. If you ever want to dig even deeper, you might enjoy a couple of free courses over at Acumatica Open University (linked below): "W140 Customization Projects" is a great way to expand your no-code customization skills, and "S130 Data Retrieval and Analysis" walks through generic inquiries and dashboards so you can get even more out of those grids. The Acumatica Community is also a wonderful place to swap tips with other users who love the platform as much as you do. We are thrilled there is nothing on your dislike list, and we will keep working hard to keep it that way. Thanks again for being part of the Acumatica family. ### 40. Customizable and Scalable, But Needs More Modules **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew P. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the modern feel, the modern features, the GIs, and the customizable workflows of Acumatica. The customizable workflows allow us to meet business needs specific to our industry. GIs give us the ability to pull our own reports. Business events help us automate a lot of processes with the help of a task scheduler. **What do you dislike about Acumatica?** I need a deferred revenue module for distribution. I also need a consigned inventory module for distribution, where you can receive and sell consigned inventory. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica because it's a SAAS-based platform that's customizable and scalable. It lets us meet industry-specific needs with customizable workflows, pull our own reports with GIs, and automate processes with business events and task scheduling. ### 41. Highly Customizable, But Improvements Needed for Speed **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlea D. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I love that Acumatica is so customizable and easy to use. We've created several user-defined fields to customize Acumatica for our sales process, which really makes it fit our unique needs. I also rated it a 10 because I think it's great! **What do you dislike about Acumatica?** I don't like how quickly you go from entering an order to invoice when we have a customer standing in front of us. They often have to wait because the sales order/invoicing isn't very quick, with too many clicks involved. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for sales order management, AR functionality, and reporting. It's customizable and easy to use, enhancing our sales process with UDFs, though the sales order/invoicing could be quicker for faster customer transactions. **Official Response from Ashley Spence:** > Hi Ashlea! Thank you so much for your thoughtful review and for rating Acumatica a 10! It's wonderful to hear that the customization and user-defined fields have helped you tailor your sales process to fit your unique needs. We also really appreciate you sharing the friction you've experienced with sales order and invoicing speed, especially when a customer is standing right in front of you. Since this review is a couple of months old now, I'm hopeful you've already found some relief, but in case it's helpful, I'd love to point you toward a few resources. Acumatica Open University (linked below) offers the D100 Inventory and Order Management Basics course, which includes a lesson on Quick Processing of Sales Orders, designed to reduce clicks and speed up order-to-invoice transactions. The D300 Order Management Basics course is another great one for streamlining your sales processes. You can also search the Acumatica Community forums for "Quick Process" order types, where fellow users share practical tips for faster checkouts. Thanks again for being part of our community, and please don't hesitate to reach out if there's anything else we can help with! ### 42. Easily Customizable, Smooth Transition **Rating:** 5.0/5.0 stars **Reviewed by:** brian d. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Acumatica?** I like how easy Acumatica is to configure and customize. It allows me to modify the application for my end users to make it easier for them to operate. The initial setup was much easier when switching from Epicor P21, and this transition was smooth. Overall, I appreciate the functionality it provides in helping with tasks such as handling taxes, as it does the taxes effectively. **What do you dislike about Acumatica?** I find the field service aspect challenging, particularly when it comes to canceling single line items from a service invoice. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with taxes and is easily configurable and customizable, allowing me to modify the application for my end users to make it easier for them to operate. **Official Response from Ashley Spence:** > Hi Brian, Thank you for sharing your experience with us! Because we are reading this in 2026, we realize your original review is a couple of years old, but we want to express our gratitude anyway. We love hearing that you experienced a smooth transition from Epicor P21 and that you find our ERP solution easy to configure, customize, and operate for your end users. It is also fantastic that our platform handles your taxes effectively. We noticed your previous challenge with the field service features, particularly when you need to cancel a single line item from a service invoice. We hope you have resolved this by now, but we recommend exploring the V100 Service Management course (linked below) on Acumatica Open University or searching the Acumatica Community for field service invoice correction tips if you still need assistance. We appreciate your feedback and look forward to supporting your continued growth! ### 43. Acumatica: Unified Platform with Customization Perks **Rating:** 3.5/5.0 stars **Reviewed by:** Parker B. | Network Engineer & IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like using Acumatica for automation in sales, purchasing, time management, and administrative activities. It saves a lot of time for us and serves as a unified platform for all our offices to utilize. I appreciate the regular updates, integrations, and releases. I really like the customization options Acumatica offers—any view can be built for any use. **What do you dislike about Acumatica?** I think the UI still looks dated, it can sometimes be slow or laggy when looking up information, and the support structure (requiring a VAR) is not my favorite. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for automation in sales, purchasing, time management, and admin activities, which saves us a lot of time. It's a unified platform for all offices. ### 44. Strong platform that is customizable. **Rating:** 3.5/5.0 stars **Reviewed by:** Shawn Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** What I like best about Acumatica is its flexibility and openness. It doesn’t force our business into a rigid box — instead, it adapts to how we actually operate. We can customize screens, build Generic Inquiries, dashboards, and KPIs, and integrate with other systems gives us real control and visibility across operations. **What do you dislike about Acumatica?** Error messages can be vague, and it often takes trial-and-error or outside support to understand what the system is actually expecting. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves the problem of fragmented systems and disconnected data. Before using it, critical information lived in multiple places — accounting, inventory, sales, fulfillment, and reporting — which made it difficult to get a clear, real-time view of the business. ### 45. Highly Customizable with Reporting Power, Setup Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley P. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like the customizability of screens in Acumatica and the ability to report on almost all metrics. Each department can have their own dashboards and GI views that are relevant to them, which is very helpful. **What do you dislike about Acumatica?** Inventory management could be better like with NetStock. Also have had a lot of Accounting issues since launch in terms of posting financials. Initial setup was difficult. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for ERP and CRM. It helps with quote followup, lead close tracking, and maintaining consistency across the sales floor. I appreciate the customizability of screens and the ability to report on almost all metrics, which allows each department to have relevant dashboards and views. ### 46. Enhances Project Tracking but Needs Improved Module Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Veronica B. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I use Acumatica for project tracking in the construction industry. I like its integration with TrailD and some of the built-in reports. This setup saves us time in keying reports and allows us to customize approval workflows by GL and project in TrailD. Approvers can update incorrect coding or redirect invoices, saving accountants time and directing invoices to the correct location. **What do you dislike about Acumatica?** I think PM module entries and GL entries need a better relationship so that you can find related transactions. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to compare projects against a budget, saving time with report keying and customizing approval workflows. It integrates well with TrailD, letting approvers manage and redirect invoices efficiently. **Official Response from Ashley Spence:** > Hi Veronica! Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear that Acumatica's integration with Traild, built-in reports, and customizable approval workflows are saving your team real time on the job. We also hear you on wanting a stronger relationship between PM module and GL entries to trace related transactions more easily. To get the most out of how projects and the general ledger connect, you might explore a few free courses on Acumatica Open University (linked below), like "Accounting for Projects," "Projects for Construction," and the deeper-dive "P200 Project Accounting Extended Scenarios." For a construction-focused angle, "V300 Project Accounting for Construction" is well worth a look too. It's also worth posting your idea on the Acumatica Community portal, where customers like you help shape our product roadmap through feedback and voting. Thanks again for being part of our community, and for helping us build the future of business, together! ### 47. Highly Customizable with Diverse Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Timothy R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate the wide variety of ISVs that integrate with Acumatica, allowing us to customize what we need effectively. I also find the ability to have data all in one place, which we can retrieve and export as needed, incredibly useful. I particularly value the Generic Inquiries and the OData connector, which are key features for our operations. **What do you dislike about Acumatica?** I dislike the inability to reference a formula field within the same GI. It makes it necessary to have complex GIs that reference other GIs, sometimes involving multiples. **What problems is Acumatica solving and how is that benefiting you?** Acumatica keeps data in one place for easy access and export. I like the wide range of ISVs for integration and customization. **Official Response from Ashley Spence:** > Hi Timothy! Thank you so much for this thoughtful review! It's great to hear that the ISV integrations, centralized data, Generic Inquiries, and the OData connector are making a real difference for your team. We completely understand the frustration with not being able to reference a formula field within the same GI; having to chain multiple GIs together to work around that limitation is far from ideal, and your feedback is exactly the kind of input that helps us improve. If you haven't already, we'd encourage you to check out our S130 Data Retrieval and Analysis course on Acumatica Open University (linked below), which covers formulas in Generic Inquiries in depth and may offer some helpful techniques for simplifying your current setup. You can also connect with other users on the Acumatica Community portal (community.acumatica.com), where peers regularly share tips and creative approaches to GI challenges. We're glad to have you with us, and we look forward to continuing to build a better experience, together. ### 48. Highly Customizable ERP with Automation Perks **Rating:** 4.5/5.0 stars **Reviewed by:** Petar D. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like that Acumatica is highly customizable, which suits our specific business processes well. I also enjoy the possibility of automation via business events, as it allows us to automatically schedule tasks like data imports and report generation. The Generic Inquiries and web service endpoints are features that I find valuable and use frequently. **What do you dislike about Acumatica?** I think there should be more native integrations to external systems. For example, with retailers that use EDI or API, usually a custom integration is needed. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides a customizable platform with established business processes, and I enjoy the automation possibilities via business events, enabling scheduled record creation and report generation. **Official Response from Ashley Spence:** > Hi Petar! Thank you so much for taking the time to share this, and we're genuinely glad to hear that Acumatica's customizability, business events automation, and Generic Inquiries are making a real difference in how your team operates. Your feedback on native integrations, particularly around EDI and retailer APIs, is something we hear and take seriously. While our partner marketplace does include certified EDI solutions, we completely understand the desire for more out-of-the-box connectivity. If you haven't already, we'd encourage you to check out the I100 Integration Scenarios course and the I310 Data Retrieval with REST API Basics course on Acumatica Open University (linked below), both of which may open up some useful options for your setup. The S130 Data Retrieval and Analysis course is also a great resource for getting even more out of Generic Inquiries. Beyond that, the Acumatica Community is an active space where other users discuss integration approaches, including EDI workarounds and third-party connector experiences, and it's well worth exploring. We appreciate you being part of the community, and we hope these resources help bridge some of the gaps you've experienced. ### 49. Comprehensive ERP with Customization Needs **Rating:** 3.5/5.0 stars **Reviewed by:** Will T. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like having all the information in one place with Acumatica. I also appreciate that we can adapt it to our needs. **What do you dislike about Acumatica?** Our relationship with our current VAR Insite for Acumatica has been difficult. We are having difficulty finding out all the options that would help us to succeed and use the software to the best of its abilities. The initial setup was a bit of a struggle, more in the back office than in the field. **What problems is Acumatica solving and how is that benefiting you?** I like having all information in one place and that Acumatica can be adapted to our needs. We switched to Acumatica to scale and customize within one system. ### 50. Effortless Navigation, Streamlined Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Ben B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really appreciate Acumatica's user interface and capabilities. The system is very easy to navigate, which makes my work smoother. Additionally, I find the overall functionality from screen to screen and entry points to be beneficial. I also like the customizations Acumatica offers, allowing me to tailor the system to our company needs, like handling lot restrictions and digitalizing our manufacturing process, which helps us operate paperlessly. Lastly, the initial setup of Acumatica was simple, and this contributes positively to my experience. **What do you dislike about Acumatica?** Nothing, the system is great **What problems is Acumatica solving and how is that benefiting you?** Acumatica streamlines our system processes, is easy to navigate, and customizable to our company needs, making manufacturing paperless. **Official Response from Ashley Spence:** > Hi Ben! Thank you so much for this wonderful review! It genuinely made our day to hear that Acumatica's interface, navigation, and customization capabilities have made such a positive difference for your team. Knowing that features like lot restrictions and paperless manufacturing are helping you streamline your operations is exactly the kind of feedback that keeps us going. And "nothing" in the dislikes section? That is truly music to our ears. If you ever want to deepen your knowledge of the manufacturing and inventory features you love, we encourage you to explore the M200 Basic Manufacturing Scenarios and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below), as well as the D200 Inventory and Order Management Extended Scenarios course, which dives further into lot tracking and related functionality. The Acumatica Community (community.acumatica.com) is also a great place to connect with other users, share tips, and discover new ways to get even more out of the system. Thanks again for taking the time to share your experience. ## Acumatica Discussions - [How has Acumatica worked as an all-in-one ERP and single source of truth for you?](https://www.g2.com/discussions/how-has-acumatica-worked-as-an-all-in-one-erp-and-single-source-of-truth-for-you) - 1 comment, 1 upvote - [I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and "hope it integrates and works".](https://www.g2.com/discussions/31687-will-you-integrate-a-hr-suite-of-services-in-to-your-workspace-menu-that-then-integrates-to-payroll-for-our-world-we-understand-why-3rd-party-consultants-are-engaged-but-it-can-look-expensive-and-daunting-to-customize-for-small-businesses-and-hope-i) - 1 comment, 1 upvote - [Will you one day allow for deleting transactions after posting?](https://www.g2.com/discussions/24048-will-you-one-day-allow-for-deleting-transactions-after-posting) - 1 comment, 1 upvote - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote - [View Acumatica pricing details and edition comparison](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1495903&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A36%3A33+-0500&secure%5Bsession_id%5D=62fb48b6-049f-4de5-9d6c-1f6531b34697&secure%5Btoken%5D=7af6f993b5fa875d235e0f65e9bad1ca938656d742062b0a94b37ba5a8fafabf&format=llm_user) ## Acumatica Integrations - 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For AEC Industry - Customizable Reports - Real-Time Reporting - Payroll Management - AI Copilot - API - Time & Expense Tracking - Recurring/Subscription Billing - Generative AI - Construction Breakdowns - Financial Analysis - Bid Management - Billing & Invoicing - General Ledger - Real-Time Data - Document Management - Reporting & Statistics - Subcontractor Management - Multiple Projects - Financial Management - Timesheet Management - Communications Management - Third-Party Integration - Project Management - Invoice Management - Core Accounting - Cost Management - Reporting/Analytics **Additional Functionality** - Commercial - Quality Control Management - Reporting & Statistics - For AEC Industry - Timesheet Management - CRM - For Residential - Real-Time Data - Customizable Reports - Contractor Management - Scheduling - Financial Management - Inventory Management - Mobile Access - Offline Access - Purchase Order Management - Supplier Management - Change Order Management - API - Activity Dashboard - RFI & Submittals - AI Copilot - Subcontractor Management - Status Tracking - Incident Reporting - Bid Management - Permit Management - Materials Management - Access Controls/Permissions - Activity Tracking - Real-Time Updates - Collaboration Tools - Document Management - Equipment Tracking - Contract/License Management - Generative AI - Task Management - Third-Party Integrations - Project Management - Risk Assessment - Accounting Integration - Audit Trail - Compliance Tracking - Building Information Model - Job Costing - Multiple Projects - Workflow Management - Estimating - Budget Tracking **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Planning** - Identify Demand - Manage Resources - Production Plans - Optimization **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Order Entry - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Warehouse Management - eCommerce Management - Financial Management - Stock Management - Order Management - Supply Chain Management - Distribution Management - Supplier Management - Project Management - Import/Export Management - Inventory Management - Invoice Management - Shipping Management - Returns Management - Sales Order Management **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods - Business Process Automation - Sales Automation - Marketing Automation **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Inventory Management - Change Order Management - Task Management - Budget Management - Project Planning/Scheduling - Resource Scheduling **Logistics and Operations** - Communication and Collaboration - Predictive Analytics - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **AI Assistant - Accounting** - AI Accounting Assistant **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Scheduling** - Production Schedules - Deployment - KPI Monitoring - Shop Floor Management - Scenario Planning **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Sales Forecasting - Third-Party Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management - Inventory Management - Support Ticket Management - Calendar Management - Financial Management - Client Management - Workflow Management - Time Off Management - Training Management - Employee Management - Vendor Management - Supply Chain Management - Payroll Management - Compliance Management - Document Management - Communication Management - Warehouse Management - Enterprise Asset Management - Sales Management - Project Management - Distribution Management - Marketing Management - Resource Scheduling **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management - Time & Expense Tracking - Multiple Projects - Approval Workflow **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration - HR Management - Task Management - Customizable Fields - Purchase Order Management **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Agentic AI - Advanced Planning and Scheduling (APS)** - Adaptive Learning **Additional Functionality** - Bills of Material - Process Modeling & Designing - Time Tracking - Work Order Management - "What If" Scenarios - Task Management - Process Control - Drag & Drop - Color Codes/Icons - Quality Management - Packaging - Generative AI - Resource Management - Demand Forecasting - Gantt Chart - Material Requirements Planning - Production Scheduling - AI Copilot - Multi-Location - Raw Material Tracking - Capacity Planning - Traceability - Order Management - ERP integration - Alerts/Notifications - Inventory Management - Collaboration Tools - Preventive Maintenance - Reporting/Analytics - Mobile Access - Quotes/Estimates - Billing & Invoicing - Change Management - Scheduling - Status Tracking - Gantt/Timeline View - API - Real-Time Data - Document Management - Approval Process Control - Prioritization - Activity Dashboard - Forecasting - What-if Analysis - Third-Party Integrations - Data Visualization - Supplier Management - Production Management - Compliance Management **Purchasing** - Demand - Purchase Orders - In Transit - Purchasing & Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs - Productivity Tools - Real-Time Data - Collaboration Tools - Data Analysis Tools **HR** - Payroll - Workforce Management - Time & Attendance **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options - Manufacturing Planning **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management - Purchase Order Management - Bid Management **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability - Mobile Access **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs - Procurement Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking - Cost Tracking - Activity Tracking - Order Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **HR** - Payroll - Workforce Management - Time & Attendance - Workflow Management **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Gantt/Timeline View - AI Copilot - Collaboration Tools - Revenue Recognition - File Sharing - Data Import/Export - Mobile Access - Project Costing - Multi-Currency - Reporting/Analytics - Activity Dashboard - Quotes/Estimates - Billing & Invoicing - Bill of Materials **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Additional Functionality** - Data Import/Export - Reminders - AI Copilot - Performance Metrics - Accounting - Billing & Invoicing - Point of Sale (POS) - Quotes/Estimates - Customizable Templates - Reporting & Statistics - Customizable Branding - Drag & Drop - Access Controls/Permissions - CRM - Integrated Business Operations - Multi-Location - Bills of Material - Reporting/Analytics - Customizable Reports - Visual Analytics - Business Intelligence **Additional Functionality** - Barcode Recognition - Multi-Currency - Accounting - Quotes/Estimates - API - Document Storage - Customizable Fields - Data Import/Export - CRM - Real-Time Reporting - Order Processing - Customizable Reports - Reporting & Statistics - Access Controls/Permissions - Barcoding/RFID - Activity Dashboard - Inventory Optimization - Real-Time Data - Barcode/Ticket Scanning - Bills of Material - Real-Time Analytics - AI Copilot **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Fraud Detection - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top Acumatica Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 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