---
title: Acumatica Reviews
meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2021 reviews by the users' company size, role or industry
  to find out how Acumatica works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 2021
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# Acumatica Reviews
**Vendor:** Acumatica  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,021
## About Acumatica
Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn&#39;t have to wrestle with disconnected tools or rigid software that can&#39;t keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next.



## Acumatica Pros & Cons
**What users like:**

- Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews)
- Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews)
- Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews)
- Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews)
- Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews)
- Reporting (169 reviews)
- User-Friendly (169 reviews)
- Easy Access (157 reviews)
- Data Management (154 reviews)
- Integrations (154 reviews)

**What users dislike:**

- Users find Acumatica&#39;s **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews)
- Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews)
- Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews)
- Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews)
- Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews)
- Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews)
- Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews)
- Limited Customization (108 reviews)
- Users find the **limited functionality** in Acumatica&#39;s scheduling and construction features frustrating and outdated. (105 reviews)
- Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews)

## Acumatica Reviews
  ### 1. Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tushar N. | Lead Implementation Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Acumatica?**

After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks more comfortable because the screens are cleaner, load faster, and it's easier to find what I'm looking for without unnecessary clicks. Since I spend most of my day in Purchase Orders, Production, Inventory, and Reports, these small improvements actually save a surprising amount of time.

What impressed me most is that the upgrade isn't just about a new look—it genuinely improves usability. Navigation feels more intuitive, searching for records is quicker, and switching between screens is much more seamless. Even when handling large volumes of transactions or testing customizations, the system feels more responsive than before.

I also appreciate that Acumatica continues to balance powerful customization with ease of use. We can adapt the ERP to business requirements without making future upgrades difficult, which is something I value as someone who works with implementations and testing. Overall, 2025 R2 feels like an upgrade that was designed with everyday users in mind, making routine work faster, simpler, and more enjoyable.

**What do you dislike about Acumatica?**

Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to continue building on the Modern UI by offering even more personalized and role-based workspaces so users can focus only on the information they need. That would make onboarding new users even easier.

I'd also love to see more ready-to-use dashboards, reports, and automation templates for common business scenarios. Acumatica already offers excellent flexibility, and expanding these out-of-the-box features would help organizations realize value even faster without additional configuration.

Overall, the direction Acumatica is taking is very encouraging. The platform keeps getting better with every release, and I'm excited to see how future versions continue to improve the user experience.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica has really helped us streamline multiple processes that used to be scattered across different tools. For example, tracking project costs, managing production orders, and handling inventory used to take a lot of manual effort and cross-checking. With Acumatica, most of this happens in one place, so I spend less time reconciling data and more time on actual decision-making. It also gives real-time visibility into our operations, which helps me catch issues early and keeps the team more coordinated. Overall, it’s saving time, reducing errors, and making daily work much smoother.

**Official Response from Ashley Spence:**

> Hi Tushar!

We’re thrilled to hear that you find our cloud ERP so flexible, user-friendly, and easy to navigate. It’s fantastic that the customizable processes and real-time visibility from our dashboards are helping you streamline your operations. Empowering you to spend less time on reconciling data and more on decision-making is exactly what we aim for. Hearing that Acumatica is helping you save time, reduce errors, and make your daily work smoother truly makes our day!

We also appreciate your honest feedback about system performance with large datasets and the complexity of certain screens. We are always working to improve, and insights like yours are invaluable in helping us refine the user experience. Our goal is to make every aspect of Acumatica as intuitive and efficient as possible, and we will certainly share your comments with our product team as we continue to enhance the platform.

Thank you again for your review. We’re proud to be your partner in driving efficiency and coordination for your team.

  ### 2. Adaptable and Efficient with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica because it makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate. I appreciate its adaptability, functionality, and universal ease of use. I use and value features like Velixo, Incoming AP Documents, Generic Queries, and Search Functions throughout the entire Acumatica Biome. The initial setup was much easier than GP or QuickBooks, thanks to the expertise of our formerly Klear Systems team, now part of Acumatica.

**What do you dislike about Acumatica?**

Import scenarios and report writing. They are not simple or easy to use, but Velixo is rolling out options to make this no longer an issue with their generic Write back and Template creation.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate.

**Official Response from Ashley Spence:**

> Hi Stan,

Thank you for the fantastic review! We are thrilled that our adaptable ERP solution makes data gathering and reporting more efficient and accurate for your stakeholders, and it is wonderful to hear that our team provided a smooth initial setup. 

We hear your feedback about import scenarios and report writing being challenging. While it is great that Velixo is rolling out new options to help with this, we highly recommend taking the free Integration Scenarios course and the Data Retrieval and Analysis course (linked below) on Acumatica Open University to make those tasks easier today. 

If you need any additional support or want to explore new reporting features, please visit the official Acumatica Community instead of the Acumatica User Group Forums to find the best resources, share ideas, and connect with our experts.

  ### 3. Flexible ERP with Robust Features, But Needs Strong Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wilfred F. | Director, IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Acumatica?**

I really appreciate that Acumatica supports our entire business from lead management to sales orders and fulfillment. I find it flexible, easy to use, yet operationally robust and functional. It allows us to replicate the business processes that the market demands and to do so in a functionally correct manner.

**What do you dislike about Acumatica?**

The richness of the product requires more serious support from Acumatica that we seem to have difficulty accessing, at times. We currently use Acumatica as our VAR, and they have structural issues that have led to a negative experience. The transition from Sage 100 was initially painful, taking 3 years to convert. Challenges came from end user non-participation and lack of serious commitment.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica supports our business from lead management to payment collection. It's flexible and easy to use yet robust, and it lets us adapt to market demands in a functionally correct manner.

  ### 4. Solid Tool with Some Clunky Customization Challenges

**Rating:** 3.0/5.0 stars

**Reviewed by:** Paige S. | Project Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Acumatica?**

Acumatica offers a wide range of features and capabilities that are very user-friendly. One aspect I particularly appreciate is the flexibility to assign various levels of access to different users within our organization. This has made a significant difference, as it allows our operations team to access the information they need for their projects directly in Acumatica, without having to rely on the accounting team for assistance.

**What do you dislike about Acumatica?**

It can be a bit clunky at times, and to get any customization/changes done on the system can be a bit challenging

**What problems is Acumatica solving and how is that benefiting you?**

The approval mapping feature has saved us a significant amount of time and energy, especially since our structure is quite complex with various projects and subaccounts. With Acumatica, AP items are sent directly to the appropriate approving manager, who can easily access all the information needed to review and approve them.

**Official Response from Ashley Spence:**

> Hello,

Thank you for sharing your feedback with the Acumatica community.

It is great to hear that our platform’s flexible access levels are empowering your operations team to get the data they need directly. Breaking down those silos to ensure unified data access is exactly how we aim to support your efficiency and growth.

We also appreciate your candor regarding the customization challenges. We strive to provide a solution that adapts to your needs, but we understand that implementing specific changes can sometimes be complex. To help navigate those "clunky" moments, we encourage you to explore the technical training available in Acumatica University or reach out to our support team for guidance. We are always ready to listen and respond to help you get the most out of the system.

Finally, we are delighted that the approval mapping feature is streamlining your AP workflow. Saving time and energy on complex project structures is the kind of real-world solution we are driven to deliver.

Thank you for your partnership.

  ### 5. Highly Customizable, Improves Data Visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marryn R.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I use Acumatica for all operations like manufacturing, inventory management, financial processing, CRM, and WMS. I love how Acumatica can be personalized to fit the industry I work in and even down to my specific role within the company. The increased visibility of data and the ability to highlight KPIs for all team members are great. It has also streamlined and automated many processes. As someone who oversees data and analytics, having access to real-time data to show different departments how their operations are running and to get ahead of issues is huge.

**What do you dislike about Acumatica?**

The Shopify connector I always have issues with. It is not very flexible and often causes extra work for different team members to monitor failed sync records. I think there needs to be more allowance to edit the work flow of each entity. Specifically on the items, in my business we take pre orders for items before we even know if we can secure the seed (due to crop failure). The item status is very strict and does not work the same for the Shopify display and the Acumatica display.

**What problems is Acumatica solving and how is that benefiting you?**

I oversee operations like manufacturing and inventory with Acumatica, which increases data visibility, highlights KPIs, and automates processes for the team.

**Official Response from Ashley Spence:**

> Hi Marryn!

Thank you so much for taking the time to share such a thoughtful review. It's wonderful to hear how Acumatica has helped you boost data visibility, highlight KPIs across your team, and automate processes for manufacturing, inventory, CRM, and WMS. That role-based personalization is exactly what we love to see in action, and it sounds like you're putting real-time data to great use.

We also appreciate your honesty about the Shopify connector and the challenges around item statuses and your pre-order workflow for seed crops. Those are valid points, and since your review is a little while back now, we're hopeful some of the recent connector updates have eased the sync monitoring for your team. If you'd like to dig deeper, the V210 Retail Edition (Shopify Connector) course on Acumatica Open University (linked below) walks through configuration and data synchronization in detail. The retail section of the Acumatica Community is also a fantastic place to swap solutions with others tackling similar inventory and sync scenarios.

Thanks again for being part of our community, and for helping us keep getting better.

  ### 6. Intuitive ERP with Robust Capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary Elisa C.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I appreciate Acumatica for its simplicity and intuitive design, which makes it easy for basic users to navigate and complete their tasks, speeding up processes and finding efficiencies. I find the flexible UI, dedicated workspaces, and robust user roles particularly useful, allowing me to control user access and declutter workspaces, which helps users focus on their tasks and facilitates cross-functional collaboration across departments like sales and production. I also value how Acumatica has almost eliminated our dependency on Excel, which was a big issue with our previous software. Plus, the initial setup of Acumatica was easy, with the main challenge being cleaning our data beforehand.

**What do you dislike about Acumatica?**

The WMS is very bare bones. It has some limitations like the fact you can't lookup an item's alternate locations during the middle of an order pick.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides a better holistic view of our company, simplifies processes, streamlines tasks, and reduces Excel dependence. Its intuitive interface allows easy navigation, and its flexible UI supports cross-functional collaboration, enhancing efficiency.

**Official Response from Ashley Spence:**

> Hi Mary Elisa,

Thank you for taking the time to leave a review! We love hearing that our ERP solution provides you with an intuitive design and a flexible UI. Hearing that you have successfully eliminated your dependency on Excel and streamlined your operations across departments like sales and production truly inspires us.

We also appreciate your honest feedback regarding the WMS and understand that not being able to look up an item's alternate locations during an order pick creates limitations. Our team values this insight, and we will share your comments with our product development group as we continue to refine our tools.

Thank you again for choosing Acumatica to support your growth. 

  ### 7. Scalable Solution with Customizable Flexibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patryk K.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica's capability for financial controls, project management, time entry, financial reporting, service management, and manufacturing, especially in the construction and services industry. Its scalability and flexibility to adapt as we grow are key benefits for us. I also really appreciate the ability to change major workflows, approvals, and reports with low-code/no-code. Acumatica's generic inquiry tool is amazing because it lets me build almost every report needed for our business, whether it's financial reporting, operational reporting, or tracking records through workflows.

**What do you dislike about Acumatica?**

The field services module is probably the weakest aspect that could use more work. There are improvements on the roadmap that definitely solve the issues that we are experiencing. The calendar board for dispatching, for example, has a lot of limitations on scheduling intuitively and lacks the ability to show it as a calendar for field technicians on their mobile phone. It does not sync with other apps like Microsoft Outlook.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for financial controls and project management. It solves scalability and flexibility issues, adapting to our growth. I appreciate its low-code/no-code capabilities for changing workflows, approvals, and reports, and the generic inquiry tool for comprehensive reporting.

  ### 8. Flexible ERP with Robust Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura  C.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I really appreciate Acumatica's flexibility in supporting all types of my business operations. It handles everything from DCAA compliance for government contracting to visibility and reporting for performance testing services. Plus, it manages accounting for our real estate business and supports foreign currency transactions, allowing me to consolidate and translate to USD. The system's ease of use for my employees is also a big plus, and having one system of truth for all my entities helps maintain consistency across all companies. The setup was straightforward, and we went live in just four months.

**What do you dislike about Acumatica?**

I find the financial reporting to be less user-friendly, that's why we use Velixo. It would be better if it was easier to build reports.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica as a single source of truth across all entities, ensuring consistency. It supports different business needs, like DCAA Compliance, visibility for testing services, real estate accounting, and handling foreign currency entities.

**Official Response from Ashley Spence:**

> Hi Laura,

Thank you for sharing your review! We’re thrilled to hear our platform helps streamline your operations, enabling you to manage DCAA compliance, track performance testing, handle real estate accounting, and process foreign currency transactions with ease. We’re also glad your team finds the system user-friendly and that you achieved a successful go-live in just four months!

We truly value your feedback on our financial reporting features and agree that building reports should be intuitive. Our team constantly works to enhance data insights and user experience, and we’ll share your input with our product developers. In the meantime, we’re glad Velixo meets your reporting needs.

Thank you again for your review and for being a valued part of our community. 

  ### 9. Flexible, Stable, Yet Setup Challenges Persist

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alison F.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I use the Acumatica CRM and all of the accounting features related to project accounting, revenue recognition, month-end job costing, and timesheets. I like the stability of the program and, in particular, the flexibility to customize it. I think Velixo is genius and a perfect pairing to get the data out of Acumatica in a form everyone in our company can use without having to change the way they work.

**What do you dislike about Acumatica?**

We struggle with revenue projections because we can't group projects together as a program, or create subtasks. We can't use the inventory IDs efficiently for our business. Because we are locked into using the inventory IDs for projecting revenue, we can't get the granularity we need. If we create too many tasks, our guys in the field and in engineering spend too much time on their time cards. The initial setup was awful. Our first partner was not helpful. We are with Crestwood now, but we still struggle.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica CRM and accounting features, eliminating the need for spreadsheets for our financial data.

**Official Response from Ashley Spence:**

> Hi Alison,

I noticed this review is from January, and I sincerely hope you and the Crestwood team have resolved those early setup challenges. 

It is fantastic to hear that our CRM, project accounting capabilities, and Velixo integration helped you eliminate manual spreadsheets and brought stability to your daily operations. We know that managing granular revenue projections and restricted inventory IDs can cause frustration when you need specific project grouping. 

If you are still looking for better ways to handle subtasks and field time cards, I highly recommend exploring the "P200 Project Accounting Extended Scenarios" course on Acumatica Open University. You can also connect with other users and submit feature requests in the Product Ideas section of the Acumatica Community. 

We appreciate your honest feedback and hope our ERP solution continues to empower your business today in 2026!

  ### 10. Scalable ERP with More Expansive Modules

**Rating:** 4.0/5.0 stars

**Reviewed by:** Natasha J.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I use Acumatica as our ERP for sales, finance, general ledgers, consolidation, and operations. It's quick and smart, and it's scaled with our growth. I'm impressed that Acumatica is intuitive and powerful, allowing adjustments for smaller companies while opening more modules as we grow. This flexibility makes accounting more efficient. We've found segment keys and subaccounts essential for smarter department reporting—it holds departments accountable. Implementing Acumatica with other best-in-breed software hasn't been difficult, which adds to its value.

**What do you dislike about Acumatica?**

I do think the approvals and audit trail for audit could be improved. Now that the auditors are now more control based auditing, they're not vouching anymore, more approvals process within Acumatica would be useful. A person at the top, Director of Finance, or Head of Finance, or Financial Controller shouldn't hold up a monthly process, but we need to prove to the auditors that the subledgers have been checked by said persons.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica because it scales with our growth and is intuitive yet powerful. It simplifies reporting with segment keys and subaccounts, making department reporting smarter and quicker. It also makes month ends more efficient if we utilize all its features.

**Official Response from Ashley Spence:**

> Hi Natasha,

Thank you for sharing how our ERP solution has scaled alongside your growth! It is wonderful to hear that you find the platform intuitive and that the segment keys, subaccounts, and seamless integrations are making your department reporting both smarter and more efficient. 

I also deeply appreciate your honest feedback regarding the approvals process and the audit trail. Since some time has passed, I am hopeful you have already found ways to streamline those checks for your auditors. However, if you are still looking to strengthen your compliance tracking, I highly recommend exploring the "S110 System Security" course (linked below) on Acumatica Open University, which covers audit configurations in detail, or searching for approval map setups within the Acumatica Community. 

We are thrilled to have you growing with us, and we are always here to help you get the absolute most out of your system.

  ### 11. Acumatica: Integration Champion with Customization Prowess

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek G.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate Acumatica for its user experience, flexibility, and customization, which are especially beneficial for our employees who may not have much technology background. Acumatica allows them to quickly grasp the system and customize it to their ability. It's also great that Acumatica puts four systems into one, which means our teams don't have to work between multiple platforms but can do everything within a single application. Additionally, the setup on the Acumatica side was straightforward. I would highly recommend it, evidenced by a rating of 10 out of 10.

**What do you dislike about Acumatica?**

Shop Floor reporting is our biggest issue. This aspect could be expanded to allow us more reporting on shop floor functions. We are missing some capabilities such as shop floor utilization, late tracking, and materials usage.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica improves data reliability and accuracy and consolidates four systems into one, reducing the need to switch platforms. It also supports quick system grasping and customization by our Amish employees without much tech background.

**Official Response from Ashley Spence:**

> Hi Derek,

We’re delighted to hear how Acumatica serves as an integration champion for your business. It’s great that your employees easily navigate the system and customize it to meet their needs.

We appreciate your feedback on expanding Shop Floor reporting and know insights into shop floor utilization, late tracking, and material usage are critical for managing costs and efficiency. We’ll share your suggestions with our product team as we work on future updates to support your growth.

Thank you for sharing your success story. We’re proud to partner with you and look forward to supporting your continued growth!

  ### 12. Tailor-Made ERP with Acumatica's Customization Power

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerry K. | Senior Director of Application Development

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

As a developer, what I like most about Acumatica is the ability to customize the software. The XRP framework makes it truly easy to make complex customizations, and having access to the ERP source code means I can always see how something works. I appreciate that the framework was built first and then the package, which means customizations and the ability to extend the software are built right in from the foundation up. This is way better than my experience with other ERP packages where customizations were always a complex and tedious process because they were an afterthought.

**What do you dislike about Acumatica?**

The documentation can sometimes be vague or overly technical, so it's kind of hard to figure out how to make that documentation work for a certain situation.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to customize ERP software, enhancing customer efficiency and solving niche problems. Its robust API and integrations with Microsoft technologies simplify connecting external systems and customization, making complex modifications easier.

**Official Response from Ashley Spence:**

> Hi Jerry!

Thank you for sharing your experience with our software! We are thrilled to hear that you enjoy using the XRP framework to customize your ERP solution and that our robust API helps you solve niche problems efficiently. 

We also hear your concerns about the documentation sometimes feeling a bit too technical or vague for specific scenarios. To help bridge that gap, we highly recommend checking out the Developer Learning Paths on Acumatica Open University, specifically courses like T190 Quick Start in Customization and T200 Maintenance Forms. 

Additionally, joining the Discussion Forums within our Acumatica Community Groups (linked below) is a fantastic way to collaborate with fellow developers, ask situational questions, and share real-world solutions. 

We appreciate your valuable feedback and are excited to continue building the future of business together!

  ### 13. Empowers Data Centralization and Customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dickson B. | Technology Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Acumatica?**

I really like the ease of use and how easy it is to customize Acumatica. I enjoy the dashboards and Generic Inquiries, and I appreciate the centralize visibility customized per viewer. The flexibility and ease of use are major pluses compared to what I experienced with Sage. The initial setup was also fairly easy.

**What do you dislike about Acumatica?**

I wish there was more customization in the dashboards to centralize items not used in Acumatica. I would like to link to outside resources that we use that are not in Acumatica.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica centralizes data and reporting, enhancing visibility per viewer. It's easy to use and customize, and I enjoy the dashboards and Generic Inquiries for better insight.

  ### 14. Flexible Configuration but Complex Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Edward H.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like Acumatica's configuration flexibility and data management/transparency. The ability to export/import data and provide in-system data analytics is valuable as it saves the lag involved in moving to an external warehouse for reporting and analytics. It also allows users to easily hone in on datasets and export to Excel or other tools for detailed analysis of building external reports and presentations.

**What do you dislike about Acumatica?**

I find the construction task structure in Acumatica relatively complex and inflexible compared to the rest of the system. It has a dependency on unit of measure alignment and hard connections of tasks to production orders. Also, the initial setup of Acumatica wasn't easy for our team.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for fabrication resource planning, construction costing, and billing. It offers configuration flexibility, data management, and transparency. The ability to export/import data enables efficient in-system analytics and saves time by eliminating the need for external reporting tools.

  ### 15. Flexibility and Seamless Integration with Acumatica

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | Official NA Importer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Acumatica?**

I really like Acumatica's flexibility in accessing our data in several ways, like downloading to Excel and integrating with our websites. It's great that we can continually grow and evolve our system to fit our needs. The integration with Velixo simplifies functions and reports, while the Shopify integration has been a big time saver and improves our retail customer experience. We deal with foreign currency and tariffs, and Acumatica makes calculating and forecasting prices for over 2,000 items much simpler.

**What do you dislike about Acumatica?**

There should be many more common/basic reports out of the box. Customer sales reports, top customers, products sold to customers, and inventory analysis of item sales are lacking.

**What problems is Acumatica solving and how is that benefiting you?**

I find Acumatica integrates all our systems, simplifying our workflow. It offers flexibility in data access and integration. Shopify and Velixo integrations save time and improve customer experiences, making pricing forecasts much simpler.

  ### 16. Growing Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claude M. | ERP Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Acumatica?**

The new Modern UI really enhances the user experience.  The ability for users to be able to adjust their screen flows to focus only on what they need helps with transactions and reviewing details.

**What do you dislike about Acumatica?**

Haven't noticed any changes in performance or outcomes.

**What problems is Acumatica solving and how is that benefiting you?**

Being able to track and react in real-time with our manufacturing processs.

**Official Response from Ashley Spence:**

> Hi Claude!

Thank you so much for taking the time to share this, and for the kind words about the Modern UI and screen flow flexibility—hearing that those features are making a real difference in how your team navigates transactions and reviews details means a lot to us. We're genuinely glad to have you as a growing partner, and we're here if there's anything we can do to help move the needle for your team!

  ### 17. Highly Customizable with Deep Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben Z. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like how Acumatica provides more detailed visibility into our operational data, offering new insights and methods to address various workplace challenges. My favorite thing about Acumatica is its easy customization to our needs. I can spin up new GIs in minutes, and this flexibility really stands out. For instance, while reviewing a sales profitability report, I could easily clone the report as a GI and add the necessary cost column data.

**What do you dislike about Acumatica?**

If more things can be modified by end-users to work specifically for them, or how they like to see things without needing high-level access, I think would really help cater to everyone, to work the way they work best

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides detailed visibility into our operational data, offering new insights and methods to solve various workplace challenges.

**Official Response from Ashley Spence:**

> Hi Ben!

Thank you so much for this thoughtful review, and we're thrilled to hear how Acumatica's flexibility is helping you uncover deeper insights into your operational data. We love that you can spin up new generic inquiries in minutes and clone reports on the fly; that kind of customization is exactly what we hope every user experiences. 

Your point about empowering more end-users to personalize their views without needing high-level access is well taken, and since this review is from several months ago, we genuinely hope you've discovered some of the tools that can help. If you have a moment, the S130 Data Retrieval and Analysis course on Acumatica Open University (linked below) is a great resource for personalizing dashboards, generic inquiries, and pivot tables, and the Customer Onboarding Program covers navigation, filters, and personalization for everyday users. 

You might also enjoy connecting with peers over on the Acumatica Community, where members regularly share tips and ideas for tailoring the system to the way they work best. Thanks again for being part of our community!

  ### 18. Seamless Transition and Robust Customizability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valence M.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I find Acumatica very accessible from anywhere, which is great for flexibility. I appreciate the ease of use and the reporting capabilities, which are crucial for my tasks. The API interface is also a big plus for integration and customization. I value the open source nature and the customizability of the system. Additionally, the Power BI reporting from generic inquiries stands out as a helpful feature. The EWPA Quality process is something I enjoy about Acumatica too.

**What do you dislike about Acumatica?**

I don't like that exporting reports in Excel is only in detail without the colors and bars for analysis.

**What problems is Acumatica solving and how is that benefiting you?**

Switching to Acumatica made reporting, order processing, and scalability more feasible. It's accessible from anywhere, easy to use, supports API interface, offers open source customizability, and allows Power BI reporting from generic inquiries.

  ### 19. Integrates Seamlessly and Inspires Efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** mike b.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ability to integrate any application into the system and the data visualization. I made a custom CPQ software that integrates with Acumatica to create estimates faster. The dashboards are very helpful for quickly reporting results to stakeholders and identifying areas for improvement. The initial setup was smooth, with only minor snags, and our VAR provided a lot of help. Six months in, we're doing great.

**What do you dislike about Acumatica?**

On the manufacturing side, clocking in and out is confusing. The planning module needs to get better, but all those things it sounds like they are working on them.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides trustworthy data and helps in efficient shop estimation. I create estimates faster with custom CPQ software integration, and dashboards enable quick reporting and improvement insights.

**Official Response from Ashley Spence:**

> Hi Mike!

Thank you so much for taking the time to share such a thoughtful review. It's wonderful to hear that the integration flexibility and data visualization are working so well for you, and that building custom CPQ software to speed up your estimates has paid off. We love seeing customers turn dashboards into faster, smarter reporting for stakeholders. 

Since your review is from several months ago, we hope clocking in and out on the manufacturing side has become smoother for you, and that the planning improvements you anticipated have started to land. If you'd like a refresher, the M100 Basic Manufacturing Implementation, M200 Basic Manufacturing Scenarios, and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below) walk through shop floor data collection and MRP planning in detail. The Acumatica Community is also a great place to compare notes with other manufacturers and share product ideas that shape our roadmap. 

Thanks again for being part of the journey, and here's to many more years of efficient shop estimation together.

  ### 20. Customizable Powerhouse with Endless Potential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heath H.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like how customizable and powerful Acumatica is. I appreciate the fact that I can customize it myself, instead of needing to pay someone else. The software isn't locked down, making it more desirable. It allows me, as a project manager and systems engineer, to keep an eye on my projects, import purchase order data, and view all financials. Most questions about how things are going in my project can be identified and viewed without having to bother anyone or wait for responses.

**What do you dislike about Acumatica?**

As I'm still trying to get myself up to speed, I don't really know. I do wish there was more live through.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to monitor projects and financials without needing to wait for responses, thanks to its insightful visibility.

**Official Response from Ashley Spence:**

> Hi Heath!

Thank you for your fantastic review! We are thrilled to hear that our customizable ERP solution empowers you as a project manager to monitor your projects, import purchase orders, and view financials in real time. 

We understand that getting up to speed with a new system can take a little time, and we sincerely hope you have found the resources you need since writing this. If you are looking for more guided walkthroughs, we highly recommend visiting Acumatica Open University (linked below). You will find free, in-depth training there. 

You can also connect with peers and access great resources in the Acumatica Community. Thank you for building the future of business with us!

  ### 21. Streamlined Processes with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tracy O. | Manager of Administrative Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ability to replicate all our manual processes, automating some, and streamlining data sharing across departments. The reduction of duplicate data entry and the ability to report across sales teams and production teams adds value.

**What do you dislike about Acumatica?**

There are limitations to the system and currently a few too many clicks necessary to complete some of our daily processes. Initial setup and integration was painful and took 3x longer than scheduled, but a lot of the delays and issues were internal driven rather than system based.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica serves as the source of truth for core process data, providing real-time access for various departments. It reduces duplicate data entry and streamlines data sharing across departments, enhancing reporting between sales and production teams.

**Official Response from Ashley Spence:**

> Hi Tracy,

Thanks for sharing your experience with Acumatica! We love hearing that our ERP solution helps your team automate manual processes, reduce duplicate data entry, and streamline data sharing between your sales and production departments.

We also appreciate your honest feedback regarding the lengthy initial setup and the extra clicks required for your daily tasks. To help you reduce those clicks and customize your screens, we encourage you to explore Acumatica Open University. The "W150 Workflows" course (linked below) is a fantastic, free resource that teaches you how to streamline your workflows without any coding.

Additionally, joining the Acumatica Community forums allows you to connect with peers, discover best practices, and find new ways to optimize your system.

We truly value your partnership and look forward to helping you make your daily operations even smoother.

  ### 22. Flexible ERP for Small Manufacturers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dalia A.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ease of use, which is important for our manufacturing operations. I also appreciate the ability to tailor the solution to our needs using low code or no code methods, which is particularly useful for a small to medium business like ours.

**What do you dislike about Acumatica?**

I don't like that COGS is currently rolled into one line. We need the ability to see multiple lines. Not being able to see the details of what's going into COGS makes it hard to analyze specific material cost increases when they happen. Also, the initial setup of Acumatica was just okay, about a 6/10, mainly because we faced large data conversion obstacles.

**What problems is Acumatica solving and how is that benefiting you?**

It helps us track financials, operations management, and supply chain.

**Official Response from Ashley Spence:**

> Hi Dalia!

Thank you so much for taking the time to leave this review! It's great to hear that Acumatica's ease of use and low-code/no-code customization are making a real difference for your team. We know how important flexibility is for small to medium manufacturers, so that genuinely means a lot to us. 

Your feedback on COGS visibility is something we take seriously. Being able to break down material cost details line by line is critical for manufacturers, and we hear you. We'd encourage you to explore the M200 Basic Manufacturing Scenarios course on Acumatica Open University (linked below), which covers production costing processes in detail and may help you unlock more granular visibility into your cost data. For the data conversion challenges you experienced during setup, the F110 Data Migration course is a great resource that walks through common obstacles and best practices. 

You can also search the Acumatica Community (community.acumatica.com) for COGS-related discussions, where other manufacturers have shared helpful tips and workarounds. We're glad Acumatica is helping you track financials, operations, and your supply chain, and we're committed to making the experience even better from here.

  ### 23. Flexible, Scalable ERP Perfect for Growing Businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bharath M. | Solution specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Acumatica?**

Acumatica stands out for its flexible, cloud-native architecture and resource-based licensing, which allows businesses to scale without per-user costs. Its strong customization and integration capabilities make it easy to adapt to unique business needs. Overall, it’s a modern, cost-effective ERP well suited for growing organizations.

**What do you dislike about Acumatica?**

Acumatica can require significant implementation and configuration effort, especially for complex business processes. Some advanced features depend heavily on partner solutions, which can increase cost and reliance on consultants. Additionally, reporting and performance tuning may need technical expertise as data volumes grow.5

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves the problem of rigid, expensive ERP systems that don’t scale well with business growth. By providing a flexible, cloud-based platform with usage-based licensing and strong customization, it enables smoother operations, easier integrations, and better visibility into finances and projects—allowing teams to work more efficiently and make faster, data-driven decisions.

**Official Response from Ashley Spence:**

> Hi Bharath,

Thanks so much for the detailed review and for calling out both the pros and cons.

We’re really glad Acumatica’s flexible, cloud‑native platform and resource-based licensing are helping you scale without the typical per‑user costs and rigid ERP constraints. That’s exactly what it’s designed for—supporting growing businesses that need customization and integrations without breaking the bank.

You’re also absolutely right about the tradeoffs: complex implementations, reliance on partners for some advanced features, and the technical skills sometimes needed for reporting and performance tuning as data grows. Feedback like this helps us and our partners focus on making:

- Complex setups more guided and predictable
- More functionality available out of the box
- Reporting and performance tuning easier for power users

We’re excited that Acumatica is giving you better visibility into finances and projects and helping your team make faster, data‑driven decisions.

If you’d like, we can point you to best‑practice resources around implementation, reporting, or optimization tailored to how you’re using the system.

  ### 24. Streamlined Operations with Stellar Clarity and Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caprice P.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like how Acumatica streamlines our business operations and creates many efficiencies within the accounting department and the distribution business. It provides a great deal of clarity into financial and operational information, and the user interface is stellar. I appreciate the ease of use, the flexibility of it being cloud-based, and the clarity of information I can get. The hyperlinks within the system make it easy to trace transactions. I genuinely like all aspects of Acumatica.

**What do you dislike about Acumatica?**

I would enhance the reporting functions.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica streamlines business operations, creating efficiencies in accounting and distribution, and offers clear financial and operational insights. I appreciate its stellar user interface and the ease of tracing transactions. However, the reporting functions could be enhanced.

**Official Response from Ashley Spence:**

> Hi Caprice,

Thank you for your fantastic review! We love hearing how our cloud-based ERP solution helps you streamline operations, trace transactions easily, and create new efficiencies across your accounting and distribution departments. 

We also appreciate your honest feedback about wanting to enhance the reporting functions. To help you unlock deeper data insights, we highly recommend exploring the reporting resources and discussions available in the Acumatica Community. 

You might also find great value in the free training courses at Acumatica Open University, like the S150 Report Designer class (linked below), which shows you exactly how to build and customize your reports. We are so proud to partner with you and support your continued growth!

  ### 25. Built to Grow With the Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

What we like most about Acumatica Cloud ERP is its flexibility and scalability without unnecessary complexity. It provides strong financial control, intuitive day to day usability, and the ability to adapt processes as the business grows. The open architecture and integration capability give confidence that the platform can evolve alongside changing operational and reporting needs.

**What do you dislike about Acumatica?**

What we liked least was the level of configuration required to unlock the platform’s full capability. Some workflows and reports are not intuitive out of the box, and the user experience can feel inconsistent across modules. New users often face a learning curve before becoming fully productive.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica is solving challenges around financial visibility, control, and scalability as the business grows. It provides a single, reliable source of financial data, reduces manual processing, and supports more structured workflows. This has improved confidence in reporting, enabled better decision making, and allowed the organisation to scale without needing to change systems.

  ### 26. Strong platform that is customizable.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shawn Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

What I like best about Acumatica is its flexibility and openness. It doesn’t force our business into a rigid box — instead, it adapts to how we actually operate. We can customize screens, build Generic Inquiries, dashboards, and KPIs, and integrate with other systems gives us real control and visibility across operations.

**What do you dislike about Acumatica?**

Error messages can be vague, and it often takes trial-and-error or outside support to understand what the system is actually expecting.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves the problem of fragmented systems and disconnected data. Before using it, critical information lived in multiple places — accounting, inventory, sales, fulfillment, and reporting — which made it difficult to get a clear, real-time view of the business.

  ### 27. Enhances Project Tracking but Needs Improved Module Integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Veronica B.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I use Acumatica for project tracking in the construction industry. I like its integration with TrailD and some of the built-in reports. This setup saves us time in keying reports and allows us to customize approval workflows by GL and project in TrailD. Approvers can update incorrect coding or redirect invoices, saving accountants time and directing invoices to the correct location.

**What do you dislike about Acumatica?**

I think PM module entries and GL entries need a better relationship so that you can find related transactions.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to compare projects against a budget, saving time with report keying and customizing approval workflows. It integrates well with TrailD, letting approvers manage and redirect invoices efficiently.

**Official Response from Ashley Spence:**

> Hi Veronica!

Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear that Acumatica's integration with Traild, built-in reports, and customizable approval workflows are saving your team real time on the job. 

We also hear you on wanting a stronger relationship between PM module and GL entries to trace related transactions more easily. To get the most out of how projects and the general ledger connect, you might explore a few free courses on Acumatica Open University (linked below), like "Accounting for Projects," "Projects for Construction," and the deeper-dive "P200 Project Accounting Extended Scenarios." For a construction-focused angle, "V300 Project Accounting for Construction" is well worth a look too. 

It's also worth posting your idea on the Acumatica Community portal, where customers like you help shape our product roadmap through feedback and voting. Thanks again for being part of our community, and for helping us build the future of business, together!

  ### 28. Highly Customizable with Expansive User Roles

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brandon R.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like the customizability of Acumatica and I love the expansive user roles. We can essentially create whatever reports, screens, and views we want, and then set permissions on all those items to customize what users see.

**What do you dislike about Acumatica?**

I think the ability to customize without heavy code, but I am glad to hear that is going to be addressed in a future update! It was a little complicated due to the sheer amount of data we wanted to import and the customizations we wanted.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides true financials and accurate data, allows us to create custom reports, screens, and views, and set user permissions effectively.

**Official Response from Ashley Spence:**

> Hi Brandon,

Thank you so much for sharing your thoughts. We are thrilled that the expansive user roles and customizability of our ERP solution are helping you streamline your operations, secure accurate data, and build the exact views you need. 

We also completely understand your point about the challenges of customizing without heavy code, especially when you are importing a massive amount of data. You are absolutely right that our upcoming updates are focusing heavily on making no-code configuration much easier! 

In the meantime, we highly recommend checking out the Acumatica Open University for helpful materials like the T190 Quick Start in Customization course (linked below). 

You can also find wonderful low-code discussions directly in the Acumatica Community, which we suggest using for reliable guidance instead of general Acumatica User Group Forums. We truly appreciate your feedback and are excited to continue supporting your growth!

  ### 29. Cloud-Native Flexibility and Real-Time Inventory Shine

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mansoor K. | Business Analyst II, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Acumatica?**

Acumatica distinguishes itself with its cloud-native architecture, offering flexibility through API integration and providing real-time inventory updates. Overall, it is a highly adaptable system.

**What do you dislike about Acumatica?**

It needs an implementation partner to start from and its difficult to troubleshoot on your own

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica has enabled us to bring together several legacy systems into one unified cloud platform. This consolidation has greatly enhanced our visibility across key areas such as finance, sales, inventory, and operations, thanks to real-time dashboards. Its API-driven architecture also allows for smooth integration with eCommerce, CRM, and logistics systems, which has helped minimize manual tasks and increase data accuracy.

**Official Response from Ashley Spence:**

> Hi Mansoor,

Thank you so much for sharing your experience with Acumatica! We're thrilled to hear that our cloud-native architecture and real-time inventory updates are providing the flexibility and visibility your business needs. It's fantastic that you've been able to unify legacy systems and enhance your finance, sales, and operational overviews.

You bring up a great point about needing an implementation partner to get started. We believe that the power of Acumatica lies in its adaptability to the unique needs of each business. Because the system is so comprehensive and customizable, we've found that working with an expert partner is the best way to ensure a smooth and successful implementation. Our partners are specialists who provide invaluable expertise in tailoring Acumatica to your specific workflows, helping you unlock its full potential from day one.

While we design our system to be user-friendly, we understand that troubleshooting can sometimes be challenging. Our partners are your first line of support, but our team at Acumatica is also committed to providing resources and assistance to help you succeed.

We truly appreciate your insightful feedback. It helps us and the entire Acumatica Community grow stronger. Please don't hesitate to reach out if you need anything at all. We're here to support your continued success!

  ### 30. Robust Cloud ERP with a Challenging Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott R.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I use Acumatica as our final platform because it's cloud-based, which allows us to bring together locations from across Canada in real time. I like its flexibility and scalability, as it allows for complete integration for all our locations and future locations.

**What do you dislike about Acumatica?**

As a new user of Acumatica, I don't have any issues yet. However, the initial setup took considerable time and effort. It was both behind schedule and over budget in terms of time and money.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica being cloud-based allows me to connect our locations across Canada in real time, offering flexibility and scalability for complete integration with current and future locations.

**Official Response from Ashley Spence:**

> Hi Scott!

Thank you so much for taking the time to share your experience! We're thrilled that Acumatica's cloud-based flexibility is helping you connect your locations across Canada in real time, and that the scalability is setting you up nicely for future growth. 

We also hear you on the setup taking more time and budget than expected. Since this review is from several months ago, we truly hope things have smoothed out and that you're feeling more at home in the platform. If you'd ever like a refresher or want to deepen your team's knowledge, the free A150 Getting Started with Acumatica ERP course on Acumatica Open University (linked below) is a wonderful place to start, and the "Getting Started in the Acumatica Community" thread is a great spot to ask questions and connect with fellow users. 

We're so glad to have you with us!

  ### 31. Easy to Use, Speed Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eric I.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like how easy it is to get ramped up as a new user with Acumatica, and I appreciate the ability to expand its uses as my skills increase. As a new user, I was able to get the feel of the system quickly, and I know there is a lot of functionality to take advantage of.

**What do you dislike about Acumatica?**

I find the speed of some of the screens takes a long time to load and getting able to multi-task quickly.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for AP/AR, order tracking, and fulfillment. It's easy to get started as a new user and expand functionality as my skills grow.

**Official Response from Ashley Spence:**

> Hi Eric!

Thank you so much for taking the time to share your experience! We're thrilled to hear that getting started with Acumatica felt quick and approachable, and that you're discovering more functionality to grow into as your skills expand. That's exactly the kind of journey we love to support. 

We also appreciate your honest feedback on screen load times and multitasking, and we'd love to help you get the most out of the system for your AP/AR, order tracking, and fulfillment work. Acumatica Open University (linked below) has some great free courses worth checking out: the Basic Financials course walks through AP and AR workflows in detail, while the Inventory and Order Management Basics course covers order tracking and fulfillment. 

The Acumatica Community is another wonderful place to swap tips with other users who've tackled similar workflows. Thanks again for being part of our Community, and here's to building the future of business, together!

  ### 32. Streamlined Operations, Intuitive Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex N.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like the interface and simplicity of use. Seeing how shipping integration works has been very useful. It's also going to help us scale our operations by importing large catalogs, managing complex customer groups and pricing, and integrating directly with our BigCommerce website.

**What do you dislike about Acumatica?**

I think it could be a little bit less 'boxy' in the GUI interface. I don't find the navigation totally intuitive. Improved stylization out of the box would be helpful

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica as the central source for advanced reporting, pricing tools, replacing QuickBooks, integrating shipping, managing large catalogs, and scaling operations with complex customer groups and pricing.

**Official Response from Ashley Spence:**

> Hi Alex!

Thanks so much for sharing your feedback. We love hearing that our ERP solution is helping you scale your operations by managing large catalogs, handling complex customer groups, and integrating directly with your BigCommerce website. It's fantastic to know that the shipping integration is working seamlessly for your team and supporting your business growth.

We also deeply appreciate your honest feedback regarding the navigation and the boxy appearance of the interface. We listen closely to our community to improve our platform, and we are excited to share that the Acumatica 2026 R1 update directly addresses these areas. This new release introduces a completely modernized user interface that is now available to all customers. It delivers cleaner screen layouts, powerful filters, and quick-access buttons to make navigation highly intuitive. Furthermore, it includes out-of-the-box personalization features that allow you to customize the stylization to perfectly fit your daily workflows.

We believe that thriving businesses need tools that empower every person to innovate, collaborate, and anticipate what is next. Thank you for partnering with us and helping us build the future of business together. Please reach out to your partner or our support team if you need assistance exploring the new interface updates! You can also visit the Acumatica Community Portal at the link below:

  ### 33. Flexible and User-Friendly with Room for Report Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Monika M.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its flexibility and user-friendly interface, which makes it easier for me to find issues and report on results. The drill-down capabilities are particularly useful, as they leave me with more time for other tasks.

**What do you dislike about Acumatica?**

I don't like how writing reports in Acumatica can be challenging, especially when it comes to creating financial statements or other reports that are specific to our company. Also, the initial setup took a lot of work.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for financials to find issues and report results. It's flexible, user-friendly, and offers drill-down capabilities, making tasks easier and freeing up more time.

**Official Response from Ashley Spence:**

> Hi Monika!

Thank you so much for sharing your experience! We're thrilled that Acumatica's flexibility, user-friendly interface, and drill-down capabilities are helping you find issues faster and free up time for the work that matters most. 

We also hear you on the reporting and initial setup. The good news is that help is available, and it's free. If you'd like to get more comfortable building financial statements and company-specific reports, the Reporting and Customization courses on Acumatica Open University (linked below) are a great place to start, especially the F350 Analytical Reports course, which walks you through creating and modifying reports with the Analytical Report Manager. 

The Financials section of the Acumatica Community is also a wonderful spot to swap tips with other users who've tackled similar reporting and setup challenges. Thanks again for being part of our community, and please don't hesitate to reach out if there's anything we can do to help!

  ### 34. Customizable Software with Potential, But Needs Better Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vanessa M.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I love the potential that Acumatica has, especially the possibilities for customization. It's great because we have a lot of invisible rules and exceptions, so we can change it as we go, as our needs grow.

**What do you dislike about Acumatica?**

I haven't properly been trained nor know anything about the way it was implemented. There are no quick links for the help. I have a lot of interface issues. Our VAR is really slow on deploying updates. It's hard to get a feel of where we can improve on setting up Acumatica.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica standardizes tasks, compiles information, and provides data to the accounting department.

  ### 35. Flexible, Cloud-Based Solution for Transparency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer D.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica is flexible and cloud-based. It's a big advantage for me because I have a distributed footprint in a highly regulated market, and having visibility on the road is huge. I also appreciate that it combines our processes end to end with transparency. The initial setup was fairly straightforward, and that was really helpful. Overall, I find the flexibility of Acumatica a great fit compared to what we were using before.

**What do you dislike about Acumatica?**

Nothing

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica combines our processes end-to-end with transparency. It's flexible and cloud-based, providing visibility that's crucial for my distributed footprint in a highly regulated market.

**Official Response from Ashley Spence:**

> Hi Jennifer!

Thank you so much for sharing your experience! We love hearing that our flexible, cloud-based ERP solution gives your team the exact visibility and end-to-end transparency you need across your distributed footprint. We are especially happy that your initial setup was straightforward and that you have found nothing to dislike about the platform so far.

We look forward to supporting your continued growth and success!

  ### 36. Seamlessly Manages Financials Across Entities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gentry F.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I love how Acumatica seamlessly handles multiple entities, making it easy to see all or just one company. I also like the flexibility to post to a branch, a company, or multiple companies. Running reports and creating dashboards is easy.

**What do you dislike about Acumatica?**

I don't know how difficult creating and using Generic Inquiries is, and I think non-programmer training would help.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica seamlessly handles multiple entities and makes it easy to see all or just one company. I like the flexibility to post to a branch, or company, or multiple companies. Running reports and creating dashboards is easy.

**Official Response from Ashley Spence:**

> Hi Gentry!

Thank you so much for this wonderful review! It's great to hear that multi-entity management and the flexibility to post across branches and companies has made such a difference for you, and that building reports and dashboards feels easy. That's exactly what we designed Acumatica to do. 

On the Generic Inquiries front, we completely understand that it can feel like a steep hill at first, especially without a programming background. The good news is that Acumatica Open University (linked below) offers two end-user courses built specifically for non-programmers: Data Retrieval and Analysis and Dashboard and Widget Design, both of which walk you through Generic Inquiries, reports, and dashboards in plain, accessible language. You can also check out the S130 Data Retrieval and Analysis course for a deeper dive. 

If you have questions along the way, the Acumatica Community at community.acumatica.com is a fantastic place to connect with other users and get answers quickly. We hope these resources help, and we truly appreciate you taking the time to share your experience with us!

  ### 37. Streamlined Collaboration with Room for AI Improvements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vivian J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like Acumatica's modern interface and its adaptability. It allows access by the entire organization, keeping everyone on one platform which simplifies tasks and enhances our collaboration. Having access to information in real-time is also a big advantage for us.

**What do you dislike about Acumatica?**

AI invoice processing. Several 3rd party vendors provide invoice recognition and 3 way matching but none of it is native in Acumatica.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica aids in financial and project reporting, keeping everyone on one platform. I like the modern interface, adaptability, and real-time access for the entire organization, which simplifies tasks and enhances collaboration.

**Official Response from Ashley Spence:**

> Hi Vivian,

Thank you so much for sharing your experience using Acumatica! We absolutely love hearing that our modern interface, adaptability, and real-time access help your entire organization collaborate seamlessly on one platform. 

We also appreciate your candid feedback regarding AI invoice processing and three-way matching. We completely understand the value of having built-in tools, and you might be excited to know that our ERP solution actually features native AP Document Recognition to automate PDF data entry. We continuously expand our native AI capabilities with every release to help streamline your operations even further. 

To learn more about utilizing these specific features, please explore the free training modules at Acumatica Open University (linked below) or join the wonderful discussions in the Acumatica Community portal. Thank you for partnering with us to support your ongoing growth!

  ### 38. Flexible but Needs Faster Bug Resolution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tara R.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica's flexibility and the company's commitment to introducing new features. It allows me to use creative problem-solving in my work to address company challenges, which is really valuable to me.

**What do you dislike about Acumatica?**

I find Acumatica can be slow to fix bugs, and it should take more responsibility for these bugs instead of requiring customers to prove extensively that they exist. The initial setup was very difficult, and we still have problems today because of a bad initial setup.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps solve integrations between systems and lets me use creative problem-solving in my work.

**Official Response from Ashley Spence:**

> Hi Tara!

Thank you for taking the time to share such honest feedback. It means a lot to hear that Acumatica's flexibility and commitment to innovation are making a real difference in your day-to-day work. 

That said, we hear you on the bug resolution process and the challenges that stemmed from a difficult initial setup. These are frustrations we take seriously, and we genuinely hope things have improved since February. If you are still running into issues, the Acumatica Community at community.acumatica.com is a great place to connect with other users and share feedback directly with our team. 

You may also find Acumatica Open University (linked below) helpful, particularly the System Administration courses, which cover installation, maintenance, and configuration in depth, and can help address some of the foundational setup challenges you mentioned. The A150 Getting Started course is another solid resource for building confidence across the platform. 

We remain committed to making Acumatica work better for you, and we appreciate you being part of the community that helps us do exactly that.

  ### 39. Flexible and Community-Driven, Challenging Setup

**Rating:** 3.0/5.0 stars

**Reviewed by:** Brian F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Acumatica?**

I like that Acumatica is flexible. The product is supported by a strong community of people who are passionate about the product. Also, the open API is nice.

**What do you dislike about Acumatica?**

The ability to handle sales with a 3PL model is lacking, as we sell and bring inventory back in as consignment. The PO to invoice model is too rigid. The initial setup of Acumatica was not easy.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to align accounting operations, streamline global teams with consistent processes, and track inventory effectively. I appreciate its flexibility, strong community support, and the open API.

  ### 40. Flexible and Informative, but Needs More Training Resources

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hannah  L.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like the flexibility Acumatica offers, which allows us to create what we need. The report creation and filters are great for monitoring all aspects of our business. The ability to get up-to-the-minute info and an overview for our entire company really helps keep everything in check.

**What do you dislike about Acumatica?**

I wish there were more suggestions and training for modules we aren't currently using.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for procurement and order tracking, providing up-to-the-minute info and overview for our entire company. The flexibility in report creation and filters helps us monitor all aspects of our business.

**Official Response from Ashley Spence:**

> Hi Hannah!

Thank you so much for sharing this, and for the kind words about Acumatica's flexibility, reporting, and real-time visibility. It genuinely means a lot to hear that these features are making a difference in how your team monitors procurement and order tracking across your organization. 

Your feedback about wanting more guidance on modules you haven't yet explored is completely valid, and it's exactly the kind of input that helps us improve. If you haven't already, Acumatica Open University (linked below) offers free, self-paced courses that might be a great starting point. A few that could be worth exploring are the Sales and Purchases end-user course, Purchase Requisitions, and the D100 Inventory and Order Management Basics course. 

The Acumatica Community portal (community.acumatica.com) is also a wonderful place to connect with other users, ask questions, and discover how others are getting the most out of modules similar to yours. We hope you've had a chance to dig into some of these resources since your review, and we're always here if there's anything more we can do to support you.

  ### 41. Financial Truth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan D. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Acumatica?**

I like the controls and tailoring in Acumatica that meet our business needs. We invested a lot of time and effort into roles, rights, and validations in the system to make it work well for us. There's nothing I find lacking; it's what you put into it. If we can think of a logical way, the possibilities are limitless. Additionally, we've been able to integrate it with our payroll service provider, ramp, and CRMs.

**What do you dislike about Acumatica?**

Nothing

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps in converting cash basis businesses to accrual basis. It acts as our financial system of record.

  ### 42. Customizable and Adaptable ERP, Minor Field Service Gaps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris L.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I really appreciate Acumatica's ability to be customized and its adaptability. We can tailor the system to fit our specific workflows, unlike most other ERPs that require us to adapt to their systems. I also like its availability, which ensures that all my data is in one place and actionable.

**What do you dislike about Acumatica?**

Field Service is a little underdeveloped. Time Management needs expansion.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica ensures all my data is in one place and actionable. We customize it to work with our specific workflows, unlike other ERPs that require us to adapt.

**Official Response from Ashley Spence:**

> Hi Chris,

Thank you so much for sharing such a thoughtful review, and for highlighting how customization and unified, actionable data have helped you build workflows that truly fit your business. That flexibility is exactly what we hope every customer experiences. 

Since this review is a little while back now, we're hopeful that recent updates have already strengthened your Field Service and time management experience. If you'd like to get even more out of those areas, the free Acumatica Open University (linked below) is a great place to start: the V100 Service Management Implementation and Processing and V110 Service Management Extended Scenarios courses (openuni.acumatica.com/courses/field-service/) walk through service orders, appointments, and scheduling in detail.

You're also welcome to join the conversation in the Acumatica Community (community.acumatica.com), where fellow users and experts regularly share tips on field service and time tracking. Thanks again for being part of our community, and for helping us keep improving!

  ### 43. Streamlined Operations with Flexible, Cloud-Based Acumatica

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its flexibility with making changes to how the system works and the fact that it is cloud-based. It helps in ensuring data is no longer siloed, so each department can view what they need when they need to without having to send more emails.

**What do you dislike about Acumatica?**

Updating item classes for template/matrix items that may have sold already.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for distribution and light manufacturing, seeing improvements through efficiencies and automation. It solves data silos, letting each department access necessary information without extra emails.

  ### 44. Flexible and Cloud-Based, Perfect for Multi-Entity Financial Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scotty R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Acumatica?**

I like the flexibility of Acumatica because we are not locked into a specific way of using the system. We can customize it more to our business without requiring customization. I also appreciate the cloud capabilities, which provide great convenience. Additionally, the initial setup was easy, making the transition smooth.

**What do you dislike about Acumatica?**

I would like to have some ease of setting up restrictions between companies.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica solves multi-entity consolidation and provides clarity of financials. It's flexible, allowing us to customize it to our business needs without heavy customization.

  ### 45. Flexible ERP with Potential for Improved Scheduling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jessica W.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I enjoy the flexibility of Acumatica's system. It allows us to configure reports and pull the data necessary to analyze our results, which is really helpful in our operations.

**What do you dislike about Acumatica?**

The scheduling module doesn't let you schedule by operation currently. We have BOMs with multiple operations, and the APS module requires it to be scheduled in continuity instead of being able to break it up as needed.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to manage financials, inventory, and production scheduling. I can configure reports and analyze results with flexibility.

**Official Response from Ashley Spence:**

> Hi Jessica!

Thank you so much for taking the time to share your experience—it genuinely means a lot to us! We're thrilled to hear that Acumatica's flexibility and configurable reporting have made such a difference in how you analyze and manage your operations. 

Your feedback on the scheduling module is equally appreciated, and we hear you—the inability to schedule by individual operation within a multi-operation BOM is a real friction point, and we understand how that impacts your day-to-day production planning. If you haven't already, we'd encourage you to check out the M210 Extended Manufacturing Scenarios course on Acumatica Open University (linked below), which dives into advanced planning and scheduling functionality and may surface some helpful configuration options. 

You might also find the Production Scheduling Whitepaper on the Acumatica Community a valuable read, as it breaks down the scheduling methods available within the system in detail. We're always working to improve, and reviews like yours help steer that work in the right direction.

  ### 46. Flexible System with Streamlined Workflows but Needs Payroll Enhancements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jaimee N.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its system flexibility and efficient workflows. I appreciate the access to real-time data which really helps in managing our operations smoothly. The out-of-the-box reports are another feature I like as they simplify the reporting process.

**What do you dislike about Acumatica?**

I think the payroll module in Acumatica needs more focus. Specifically, the time entry process could be simplified, from entry to the execution of payment and reports.

**What problems is Acumatica solving and how is that benefiting you?**

I find Acumatica's system flexibility and efficient workflows improve our daily operations, with access to real-time data streamlining processes.

**Official Response from Ashley Spence:**

> Hi Jaimee!

Thank you for sharing your experience with us! We are thrilled to hear that you are enjoying our system flexibility, efficient workflows, and out-of-the-box reports to streamline your daily operations.

We also appreciate your candid feedback regarding the payroll module and time entry process, as your insights help us continuously improve our ERP solution. To help simplify these specific workflows, we encourage you to explore the free L100 Payroll Implementation and Processing course (linked below) on Acumatica Open University.

Additionally, you can join the dedicated Payroll discussion forum within the Acumatica Community to collaborate with other users, ask questions, and share practical tips on time entry and payment execution.

Thank you for being a valued member of our community, and please let us know if you need any further assistance.

  ### 47. Flexible Yet Needs a UI Revamp

**Rating:** 4.0/5.0 stars

**Reviewed by:** Corinne W.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica offers a lot of flexibility in how it can be used. We're not locked into using the system in one way, allowing us to gather all our data in one place. This flexibility is a big advantage for us.

**What do you dislike about Acumatica?**

The UI of Acumatica is a little old school, and it could be more user-friendly.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps with end-to-end AP and AR, integrating with our financials and providing flexibility to get all our data in one place.

  ### 48. Adaptable System with Hidden Feature Challenges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dylan H.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate Acumatica for its adaptability, which works well for my purchasing needs. It's also advantageous to have a single system to store purchase order data and invoices, making everything more organized. I found the initial setup better than most other systems, which is a big plus.

**What do you dislike about Acumatica?**

I find it challenging to be aware of all the features because they are hidden to non-customizer roles.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica as a single system to store purchase order data and invoices.

**Official Response from Ashley Spence:**

> Hi Dylan,

Thank you for sharing your feedback! We are so glad to hear that the adaptability of our ERP solution is working well for your purchasing needs. Having a single system to store purchase orders, manage invoices, and keep everything organized is exactly what we strive for, so it is wonderful that your initial setup was a success. 

We definitely understand that it can be challenging to discover all the features available to your specific role. To help uncover those hidden tools, we highly recommend checking out the free training materials on the Acumatica Open University. For example, our Sales and Purchases courses (linked below) are a great place to start. 

You can also visit the Acumatica Community portal to ask questions, share insights, and discover new capabilities with other users. We appreciate your partnership and look forward to helping your business continue to grow.

  ### 49. Streamline Sales and Purchase Orders with Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua K.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I enjoy the cloud-based aspect of Acumatica, as it allows access from anywhere, which is really convenient. I also appreciate its customizability, which makes it nice to tailor to our needs. Additionally, it helps us streamline Sales Orders and Purchase Orders, making our operations more efficient.

**What do you dislike about Acumatica?**

No access to SQL

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps us streamline Sales Orders and Purchase Orders. I like its cloud-based access and customizability, which allows accessing it from anywhere and tailoring features to our needs.

**Official Response from Ashley Spence:**

> Hi Joshua,

Thank you for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that our cloud-based ERP solution is helping you seamlessly streamline your sales and purchase orders from anywhere. 

We completely understand that not having direct SQL access can be an adjustment for your team. To help you get the exact data insights you are looking for, we highly recommend exploring the S130 Data Retrieval and Analysis course on the Acumatica Open University (linked below). It is completely free and will show you how to build powerful Generic Inquiries to pull your specific data. 

You can also find fantastic reporting workarounds and connect with fellow users directly in the Acumatica Community. We are so glad to have you with us, and we look forward to supporting your continued growth.

  ### 50. Customizable Yet Challenging to Implement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Doreen B.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its customization capabilities, which let me tailor it to my needs. I also appreciate that it's web-based, providing flexibility and ease of access.

**What do you dislike about Acumatica?**

I find financial statement reporting in Acumatica problematic. It shouldn't require light SQL abilities or necessitate changes just for adding a new GL account. Also, the implementation wasn't easy.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides a single source of truth and tracks inventory, which is great for my manufacturing company's finance and accounting needs.

**Official Response from Ashley Spence:**

> Hi Doreen,

Thank you so much for taking the time to share such a thoughtful review, and for highlighting the customization and web-based flexibility that make Acumatica work for your manufacturing business. It's wonderful to hear it's serving as a single source of truth for your finance, accounting, and inventory needs. 

I also hear you on the financial statement reporting and GL account challenges, and I'm sorry the implementation felt harder than it should have. The good news is that our Open University (linked below) has some free courses that can really help here: F350 Analytical Reports walks you through building and modifying financial statements with the Analytical Report Manager toolkit (no SQL required), and F050 Basic Financial Configuration covers setting up and adding GL accounts with confidence. 

The Financials section of our Acumatica Community (community.acumatica.com/financials-7) is also a great place to swap tips with other users who've tackled the same things. We'd love to see your experience get even better.


## Acumatica Discussions
  - [How has Acumatica worked as an all-in-one ERP and single source of truth for you?](https://www.g2.com/discussions/how-has-acumatica-worked-as-an-all-in-one-erp-and-single-source-of-truth-for-you) - 1 comment, 1 upvote
  - [I&#39;d like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote
  - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world?  We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and &quot;hope it integrates and works&quot;.](https://www.g2.com/discussions/31687-will-you-integrate-a-hr-suite-of-services-in-to-your-workspace-menu-that-then-integrates-to-payroll-for-our-world-we-understand-why-3rd-party-consultants-are-engaged-but-it-can-look-expensive-and-daunting-to-customize-for-small-businesses-and-hope-i) - 1 comment, 1 upvote
  - [Will you one day allow for deleting transactions after posting?](https://www.g2.com/discussions/24048-will-you-one-day-allow-for-deleting-transactions-after-posting) - 1 comment, 1 upvote
  - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote

- [View Acumatica pricing details and edition comparison](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1494707&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A04%3A35+-0500&secure%5Bsession_id%5D=37c438ff-3f68-42d4-a0c4-fd28e79295bb&secure%5Btoken%5D=1038a94f640b1972ab7173dfdd27c80bfc6aa98b2cbd90219eb9837037622cdc&format=llm_user)
## Acumatica Integrations
  - [AcuRental](https://www.g2.com/products/acurental/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Boomi Data Integration](https://www.g2.com/products/boomi-data-integration/reviews)
  - [Celigo](https://www.g2.com/products/celigo/reviews)
  - [CIMcloud](https://www.g2.com/products/cimcloud/reviews)
  - [Datarails](https://www.g2.com/products/datarails/reviews)
  - [EasyPost](https://www.g2.com/products/easypost/reviews)
  - [EBizCharge](https://www.g2.com/products/ebizcharge/reviews)
  - [Fusion Framework System](https://www.g2.com/products/fusion-framework-system/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews)
  - [Lumber](https://www.g2.com/products/lumber/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Netstock](https://www.g2.com/products/netstock/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [Proweightcalculator](https://www.g2.com/products/proweightcalculator/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [Savant ADC](https://www.g2.com/products/savant-adc/reviews)
  - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Solver](https://www.g2.com/products/solver/reviews)
  - [STACK Takeoff &amp; Estimate](https://www.g2.com/products/stack-takeoff-estimate/reviews)
  - [StarShip](https://www.g2.com/products/starship/reviews)
  - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews)
  - [Velixo](https://www.g2.com/products/velixo/reviews)
  - [Yooz](https://www.g2.com/products/yooz/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Acumatica Features
**Additional Functionality**
- Audit Trail
- Job Costing
- Project Tracking
- Cash Management
- Project Accounting
- Project Time Tracking
- Equipment Tracking
- Estimating
- Data Import/Export
- Accounts Payable
- Job Tracking
- Activity Dashboard
- Budgeting/Forecasting
- Budget Control
- Accounts Receivable
- Accounting Integration
- Inventory Management
- Quotes/Estimates
- Purchase Order Management
- Mobile Access
- For AEC Industry
- Customizable Reports
- Real-Time Reporting
- Payroll Management
- AI Copilot
- API
- Time & Expense Tracking
- Recurring/Subscription Billing
- Generative AI
- Construction Breakdowns
- Financial Analysis
- Bid Management
- Billing & Invoicing
- General Ledger
- Real-Time Data
- Document Management
- Reporting & Statistics
- Subcontractor Management
- Multiple Projects
- Financial Management
- Timesheet Management
- Communications Management
- Third-Party Integration
- Project Management
- Invoice Management
- Core Accounting
- Cost Management
- Reporting/Analytics

**Additional Functionality**
- Commercial
- Quality Control Management
- Reporting & Statistics
- For AEC Industry
- Timesheet Management
- CRM
- For Residential
- Real-Time Data
- Customizable Reports
- Contractor Management
- Scheduling
- Financial Management
- Inventory Management
- Mobile Access
- Offline Access
- Purchase Order Management
- Supplier Management
- Change Order Management
- API
- Activity Dashboard
- RFI & Submittals
- AI Copilot
- Subcontractor Management
- Status Tracking
- Incident Reporting
- Bid Management
- Permit Management
- Materials Management
- Access Controls/Permissions
- Activity Tracking
- Real-Time Updates
- Collaboration Tools
- Document Management
- Equipment Tracking
- Contract/License Management
- Generative AI
- Task Management
- Third-Party Integrations
- Project Management
- Risk Assessment
- Accounting Integration
- Audit Trail
- Compliance Tracking
- Building Information Model
- Job Costing
- Multiple Projects
- Workflow Management
- Estimating
- Budget Tracking

**Additional Functionality**
- Traceability
- Production Scheduling
- Workflow Management
- Third-Party Integrations
- Real-Time Data
- Warehouse Management
- Product Configurator
- AI Copilot
- Production Tracking
- Alerts/Notifications
- Supplier Management
- Demand Forecasting
- Barcode/Ticket Scanning
- Purchase Order Management
- Product Lifecycle Management
- Maintenance Management
- Customizable Reports
- Work Order Management
- Bills of Material
- Quality Control
- Supply Chain Management
- Inventory Management
- Cost Estimating
- Real-Time Analytics
- Shop Floor Management
- Material Requirements Planning
- Multi-Location
- Job Management
- Distribution Management
- API
- Financial Management
- Production Management
- Activity Dashboard
- Sustainability Management
- Compliance Management
- Generative AI
- Safety Management
- Unattended Automation
- Document Management
- Lot Tracking
- MES
- Data Import/Export
- Capacity Planning

**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Order Entry
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Warehouse Management
- eCommerce Management
- Financial Management
- Stock Management
- Order Management
- Supply Chain Management
- Distribution Management
- Supplier Management
- Project Management
- Import/Export Management
- Inventory Management
- Invoice Management
- Shipping Management
- Returns Management
- Sales Order Management

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Project Accounting
- Fixed Assets
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Inventory Management
- Change Order Management
- Task Management
- Budget Management
- Project Planning/Scheduling
- Resource Scheduling

**Logistics and Operations**
- Communication and Collaboration
- Predictive Analytics
- Software Systems Integration
- Financial Management
- Contractor Management
- Project Management
- Document Digitization
- Supply Chain Management
- Business Intelligence
- Workforce Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Project-Based ERP**
- Autonomous Task Execution
- Decision Making

**AI Assistant - Accounting**
- AI Accounting Assistant

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Scheduling**
- Production Schedules
- Deployment
- KPI Monitoring
- Shop Floor Management
- Scenario Planning

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- Sales Forecasting
- Third-Party Integrations

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Project Management**
- Project Maps
- Baselining / KPIs
- Project Budgeting
- Workflow
- Cost Tracking
- Risk Analysis
- Resource Management
- Time & Expense Tracking
- Multiple Projects
- Approval Workflow

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders
- Invoice Processing
- Purchase Order Management
- ACH Payment Processing
- Electronic Payments
- Electronic Payments
- Credit Card Processing

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Sales & Marketing**
- Customer Master
- Order History
- Credit Limits
- Pricing & Discounts
- Proposals

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Additional Functionality**
- Bills of Material
- Process Modeling & Designing
- Time Tracking
- Work Order Management
- "What If" Scenarios
- Task Management
- Process Control
- Drag & Drop
- Color Codes/Icons
- Quality Management
- Packaging
- Generative AI
- Resource Management
- Demand Forecasting
- Gantt Chart
- Material Requirements Planning
- Production Scheduling
- AI Copilot
- Multi-Location
- Raw Material Tracking
- Capacity Planning
- Traceability
- Order Management
- ERP integration
- Alerts/Notifications
- Inventory Management
- Collaboration Tools
- Preventive Maintenance
- Reporting/Analytics
- Mobile Access
- Quotes/Estimates
- Billing & Invoicing
- Change Management
- Scheduling
- Status Tracking
- Gantt/Timeline View
- API
- Real-Time Data
- Document Management
- Approval Process Control
- Prioritization
- Activity Dashboard
- Forecasting
- What-if Analysis
- Third-Party Integrations
- Data Visualization
- Supplier Management
- Production Management
- Compliance Management

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Purchasing & Receiving

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense
- Cost Tracking
- Time Tracking
- Status Tracking
- Budget Tracking

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Procurement**
- Requisitions
- Purchase Orders
- Subcontractor Management
- Project Procurement
- Supplier Management
- Purchase Order Management
- Bid Management

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards
- Financial Reporting
- Activity Dashboard

**Assembly**
- BOM
- Kitting
- Disassembly

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Content Management**
- Document Management
- Collaboration
- Taxonomy
- Contract Creation
- Subcontracts
- Costs
- Procurement Management

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation
- Mobile Access

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking
- Cost Tracking
- Activity Tracking
- Order Tracking

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Analytics**
- Earned Value
- Project Optimization
- ROI and Forecasting

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications
- Collaboration Tools
- Third-Party Integrations
- Accounting Integration
- Third-Party Integrations

**HR**
- Payroll
- Workforce Management
- Time & Attendance
- Workflow Management

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Gantt/Timeline View
- AI Copilot
- Collaboration Tools
- Revenue Recognition
- File Sharing
- Data Import/Export
- Mobile Access
- Project Costing
- Multi-Currency
- Reporting/Analytics
- Activity Dashboard
- Quotes/Estimates
- Billing & Invoicing
- Bill of Materials

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

**Additional Functionality**
- Barcode Recognition
- Multi-Currency
- Accounting
- Quotes/Estimates
- API
- Document Storage
- Customizable Fields
- Data Import/Export
- CRM
- Real-Time Reporting
- Order Processing
- Customizable Reports
- Reporting & Statistics
- Access Controls/Permissions
- Barcoding/RFID
- Activity Dashboard
- Inventory Optimization
- Real-Time Data
- Barcode/Ticket Scanning
- Bills of Material
- Real-Time Analytics
- AI Copilot

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Fraud Detection
- Receipt Management
- Workflow Management
- Payroll Management
- Sales Tax Management
- Audit Management
- Tax Management
- Fixed Asset Management
- Reporting/Analytics
- Order Management
- Sales Order Management
- Cash Flow Management
- Cash Management
- Real-Time Data
- Vendor Management
- Credit Card Processing
- Financial Consolidation & Close Management
- Transaction Management

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Expense Tracking
- Invoice Management
- Compliance Management
- Inventory Tracking
- Inventory Management
- Financial Management
- Activity Tracking
- Document Management
- Compliance Tracking
- Notes Management

**Agentic AI - Accounting**
- Autonomous Task Execution

**Additional Functionality**
- Multi-Location
- Generative AI
- Accounts Payable
- Fund Accounting
- Quotes/Estimates
- Approval Process Control
- AI Copilot
- Chart of Accounts
- Project Accounting
- Encryption
- Accounts Receivable
- Recurring/Subscription Billing
- Billing & Invoicing
- Reminders
- Multi-Currency
- Access Controls/Permissions
- Income & Balance Sheet
- Data Security
- General Ledger
- Currency Conversion
- Customizable Templates
- Accounting
- Estimating
- Reporting & Statistics
- Financial Analysis
- Transaction History
- Expense Claims
- Document Storage
- SSL Security
- Categorization/Grouping
- Automatic Billing
- Purchasing & Receiving
- Customer Database
- For Distributors
- Bills of Material
- Financial Data Protection
- Inventory Control
- AI/Machine Learning
- Mobile App
- Client Portal
- For CPA Firms
- Remote Access/Control
- Cash Flow Analysis
- Performance Metrics
- Multi-Company
- For Small Businesses

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