--- title: Acumatica Reviews meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2021 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2021 scale: '5' date_modified: '2026-08-14' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Acumatica Reviews **Vendor:** Acumatica **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,021 ## About Acumatica Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn't have to wrestle with disconnected tools or rigid software that can't keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next. ## Acumatica Pros & Cons **What users like:** - Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews) - Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews) - Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews) - Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews) - Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews) - Reporting (169 reviews) - User-Friendly (169 reviews) - Easy Access (157 reviews) - Data Management (154 reviews) - Integrations (154 reviews) **What users dislike:** - Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews) - Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews) - Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews) - Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews) - Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews) - Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews) - Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews) - Limited Customization (108 reviews) - Users find the **limited functionality** in Acumatica's scheduling and construction features frustrating and outdated. (105 reviews) - Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews) ## Acumatica Reviews ### 1. Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica **Rating:** 4.5/5.0 stars **Reviewed by:** Tushar N. | Lead Implementation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Acumatica?** After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks more comfortable because the screens are cleaner, load faster, and it's easier to find what I'm looking for without unnecessary clicks. Since I spend most of my day in Purchase Orders, Production, Inventory, and Reports, these small improvements actually save a surprising amount of time. What impressed me most is that the upgrade isn't just about a new look—it genuinely improves usability. Navigation feels more intuitive, searching for records is quicker, and switching between screens is much more seamless. Even when handling large volumes of transactions or testing customizations, the system feels more responsive than before. I also appreciate that Acumatica continues to balance powerful customization with ease of use. We can adapt the ERP to business requirements without making future upgrades difficult, which is something I value as someone who works with implementations and testing. Overall, 2025 R2 feels like an upgrade that was designed with everyday users in mind, making routine work faster, simpler, and more enjoyable. **What do you dislike about Acumatica?** Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to continue building on the Modern UI by offering even more personalized and role-based workspaces so users can focus only on the information they need. That would make onboarding new users even easier. I'd also love to see more ready-to-use dashboards, reports, and automation templates for common business scenarios. Acumatica already offers excellent flexibility, and expanding these out-of-the-box features would help organizations realize value even faster without additional configuration. Overall, the direction Acumatica is taking is very encouraging. The platform keeps getting better with every release, and I'm excited to see how future versions continue to improve the user experience. **What problems is Acumatica solving and how is that benefiting you?** Acumatica has really helped us streamline multiple processes that used to be scattered across different tools. For example, tracking project costs, managing production orders, and handling inventory used to take a lot of manual effort and cross-checking. With Acumatica, most of this happens in one place, so I spend less time reconciling data and more time on actual decision-making. It also gives real-time visibility into our operations, which helps me catch issues early and keeps the team more coordinated. Overall, it’s saving time, reducing errors, and making daily work much smoother. **Official Response from Ashley Spence:** > Hi Tushar! We’re thrilled to hear that you find our cloud ERP so flexible, user-friendly, and easy to navigate. It’s fantastic that the customizable processes and real-time visibility from our dashboards are helping you streamline your operations. Empowering you to spend less time on reconciling data and more on decision-making is exactly what we aim for. Hearing that Acumatica is helping you save time, reduce errors, and make your daily work smoother truly makes our day! We also appreciate your honest feedback about system performance with large datasets and the complexity of certain screens. We are always working to improve, and insights like yours are invaluable in helping us refine the user experience. Our goal is to make every aspect of Acumatica as intuitive and efficient as possible, and we will certainly share your comments with our product team as we continue to enhance the platform. Thank you again for your review. We’re proud to be your partner in driving efficiency and coordination for your team. ### 2. Solid Tool with Some Clunky Customization Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Paige S. | Project Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Acumatica?** Acumatica offers a wide range of features and capabilities that are very user-friendly. One aspect I particularly appreciate is the flexibility to assign various levels of access to different users within our organization. This has made a significant difference, as it allows our operations team to access the information they need for their projects directly in Acumatica, without having to rely on the accounting team for assistance. **What do you dislike about Acumatica?** It can be a bit clunky at times, and to get any customization/changes done on the system can be a bit challenging **What problems is Acumatica solving and how is that benefiting you?** The approval mapping feature has saved us a significant amount of time and energy, especially since our structure is quite complex with various projects and subaccounts. With Acumatica, AP items are sent directly to the appropriate approving manager, who can easily access all the information needed to review and approve them. **Official Response from Ashley Spence:** > Hello, Thank you for sharing your feedback with the Acumatica community. It is great to hear that our platform’s flexible access levels are empowering your operations team to get the data they need directly. Breaking down those silos to ensure unified data access is exactly how we aim to support your efficiency and growth. We also appreciate your candor regarding the customization challenges. We strive to provide a solution that adapts to your needs, but we understand that implementing specific changes can sometimes be complex. To help navigate those "clunky" moments, we encourage you to explore the technical training available in Acumatica University or reach out to our support team for guidance. We are always ready to listen and respond to help you get the most out of the system. Finally, we are delighted that the approval mapping feature is streamlining your AP workflow. Saving time and energy on complex project structures is the kind of real-world solution we are driven to deliver. Thank you for your partnership. ### 3. Steep Learning Curve, Needs Better Support **Rating:** 1.5/5.0 stars **Reviewed by:** Bax L. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like the interfaces and the ability to upload entries. I also appreciate the connectivity with Velixo. **What do you dislike about Acumatica?** It's difficult to use Acumatica to its fullest potential in my organization. The system has cumbersome reporting, so we rely heavily on external financials for reporting. The out-of-the-box reports do not work, and we struggle to address our issues within the system. Existing reports do not run, so we have to use ARM to create our own, and my team is not very savvy beyond Excel. Modules need to be set up individually, which adds too much overhead. Customizations that could improve operations, like dashboards and GIs and AI, require a coding background that my team lacks. It's hard to find a setting toggle or key item, which makes it almost unusable. We spend too much time looking for answers externally. There's minimal support for optimizing the software, and our business branches were set up in a non-GAAP compliant way, which complicates things. The initial setup was poor and we have to deal with these mistakes every day. **What problems is Acumatica solving and how is that benefiting you?** Acumatica offers a record-keeping system for AP, AR, and journal entries. **Official Response from Ashley Spence:** > Bax, Thank you for taking the time to leave this review. I hear your frustration, and I want to address your concerns directly. First, I am glad to hear that you like the user interface, the ability to upload entries, and the Velixo connectivity. It is great that our ERP solution provides a solid record-keeping foundation for your accounts payable, accounts receivable, and journal entries. However, because our system is so flexible, early structural mistakes make everything else feel incredibly difficult. You should not have to manage these errors alone. I strongly suggest working with your current certified partner—or reaching out to your Acumatica Customer Success Manager—to untangle that initial setup. A good partner will help you fix the core structure so your team can stop fighting the software. I also completely understand your struggles with reporting, ARM, and system customizations. While these tools do have a learning curve, you can find free, step-by-step training on the Acumatica Open University. We built specific courses for everyday users to help them master these reporting tools without needing a developer. Finally, if you find yourself spending hours looking for a specific setting or toggle, please visit the Acumatica Community portal. Thousands of users, creators, and partners share advice, answer questions, and help each other optimize their daily workflows there. We want your ERP solution to empower your team, not hold you back. Please look into these community and training resources (you can find links to both Open University & the Community Portal under the Services & Resources menu item on our website) and connect with a partner to get your system back on track. ### 4. Highly Customizable, Improves Data Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Marryn R. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I use Acumatica for all operations like manufacturing, inventory management, financial processing, CRM, and WMS. I love how Acumatica can be personalized to fit the industry I work in and even down to my specific role within the company. The increased visibility of data and the ability to highlight KPIs for all team members are great. It has also streamlined and automated many processes. As someone who oversees data and analytics, having access to real-time data to show different departments how their operations are running and to get ahead of issues is huge. **What do you dislike about Acumatica?** The Shopify connector I always have issues with. It is not very flexible and often causes extra work for different team members to monitor failed sync records. I think there needs to be more allowance to edit the work flow of each entity. Specifically on the items, in my business we take pre orders for items before we even know if we can secure the seed (due to crop failure). The item status is very strict and does not work the same for the Shopify display and the Acumatica display. **What problems is Acumatica solving and how is that benefiting you?** I oversee operations like manufacturing and inventory with Acumatica, which increases data visibility, highlights KPIs, and automates processes for the team. **Official Response from Ashley Spence:** > Hi Marryn! Thank you so much for taking the time to share such a thoughtful review. It's wonderful to hear how Acumatica has helped you boost data visibility, highlight KPIs across your team, and automate processes for manufacturing, inventory, CRM, and WMS. That role-based personalization is exactly what we love to see in action, and it sounds like you're putting real-time data to great use. We also appreciate your honesty about the Shopify connector and the challenges around item statuses and your pre-order workflow for seed crops. Those are valid points, and since your review is a little while back now, we're hopeful some of the recent connector updates have eased the sync monitoring for your team. If you'd like to dig deeper, the V210 Retail Edition (Shopify Connector) course on Acumatica Open University (linked below) walks through configuration and data synchronization in detail. The retail section of the Acumatica Community is also a fantastic place to swap solutions with others tackling similar inventory and sync scenarios. Thanks again for being part of our community, and for helping us keep getting better. ### 5. Revolutionized Our Manufacturing Process but Needs Smoother Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Ben Z. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate that Acumatica allows us to accurately group our projects and maintain revision control. The interface is accessible to everyone and serves as a good baseline. I like how it integrates with typical entry data like Excel, making data entry easy. The third-party additions simplify integrations further. CADLink is my favorite addition, as it significantly speeds up my work, and the Engineering Workbench is a useful tool for its search, visualization, and modification capabilities. **What do you dislike about Acumatica?** So far, the pipeline from BOMs that are frequently modified or updated and shifting these changes to Manufacturing Orders/Production Orders in progress is a huge time-sink for me. I wish Production Orders had a similar functionality to Engineering Workbench, or were easier to update. Right now if I need to shift a material from one work center to another, I have to delete it out of one work center, and add it to a second. In Engineering Workbench, I can drag and drop this item between work centers. Not easy at all, we had a lot of background work to do on our existing data and make sure it was in the system before we went live. **What problems is Acumatica solving and how is that benefiting you?** Acumatica accurately groups projects, maintains revision control, and keeps an accessible interface. CADLink reduces data entry time drastically, and the Engineering Workbench helps modify Bills of Material. Integrations simplify data entry, boosting efficiency. **Official Response from Ashley Spence:** > Hi Ben, Thank you so much for sharing your detailed feedback with us! We love hearing that our ERP solution helps you accurately group projects, maintain revision control, and boost efficiency with accessible integrations like CADLink and the Engineering Workbench. Since leaving your review earlier this year, we truly hope that you have found smoother ways to update your Bills of Material and shift materials between work centers. If you still want to streamline your Production Orders, we highly recommend exploring the Acumatica Open University (linked below). Specific courses like M100 Basic Manufacturing Implementation and M200 Basic Manufacturing Scenarios offer wonderful step-by-step guidance on optimizing these manufacturing workflows. You can also connect with other professionals and find collaborative solutions on the Acumatica Community. We appreciate your partnership and are thrilled to support your continued growth! ### 6. Highly Customizable, Needs User-Friendly Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Dahr H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I appreciate Acumatica's customizability for any type of use case, as it allows us to have full control of any screen and customize it the way we want it to be. The automation capabilities and AI integration speed things up tremendously and take unnecessary manual tasks off employees' hands so they can focus on more important tasks. Although we don't have AI studio in our environment yet, I've experienced it during a Hackathon, and it helps in summarizing and visualizing large data sets, which can assist in making quicker decisions. Overall, Acumatica helps keep all our data organized and controlled in one area, making it an excellent system of record. **What do you dislike about Acumatica?** While the customizability is good, it's not very user-friendly. Trying to find resources on how to accomplish various customizations is very difficult and frustrating. **What problems is Acumatica solving and how is that benefiting you?** Acumatica organizes and controls our data, providing a perfect system of record. Its customizability gives full screen control, and automation speeds up processes, removing manual tasks so my team focuses on important work. **Official Response from Ashley Spence:** > Hi Dahr, Thank you for sharing your experience with our ERP solution! We are thrilled to hear that Acumatica's customizability, automation capabilities, and AI integration are saving your team time and providing a reliable system of record. We also understand your frustration when it comes to finding the right resources for building out those specific customizations. To make this process much more user-friendly, we highly recommend exploring our free Acumatica Open University courses, such as T190 Quick Start in Customization, T200 Maintenance Forms, and T210 Customized Forms and Master-Detail Relationship (linked below). You can also connect directly with other creators to ask questions and share knowledge in the Develop Customizations forum within our Acumatica Community portal. We appreciate your feedback, and we hope these resources help empower your team to achieve even greater efficiency. ### 7. Ease of Use and Customization at Core, Minor Setbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle N. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for Construction, Accounting, and CRM. I really appreciate how it allows easy gathering of data and integrates multiple departments on one ERP. I like its ease of use and customizability, making it straightforward to create reports pulling the data we want and adding fields specifically needed for our business. I'm also learning more of its capabilities daily. **What do you dislike about Acumatica?** I find that project quoting in Acumatica needs improvement, especially in terms of easily sending the same quote to multiple bidders and maintaining an accurate history. The AIA invoicing could be enhanced with the ability to create an AIA retainage invoice. Additionally, I would like the forms to be modifiable and have the capability to export them to a Word document. The initial setup was also challenging, as we had to break it out into multiple implementations. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows easy data gathering and integrates multiple departments in one ERP. It is user-friendly and customizable, letting us create reports with needed data and fields. **Official Response from Ashley Spence:** > Hi Michelle, Hi there! Thank you so much for sharing your feedback. We are thrilled to hear that our ERP solution is helping you integrate your construction, accounting, and CRM departments, and that you are enjoying the easy data gathering and customizability. We also hear your concerns regarding project quoting, AIA retainage invoicing, form exports, and the challenges you faced during the initial setup. To help streamline your daily tasks, we encourage you to visit the Acumatica Open University (linked below) for dedicated courses on project management and quoting. You can also explore the Acumatica Community for helpful peer discussions on AIA invoicing and advice on converting forms to Word documents. We appreciate your partnership and are always here to help your team succeed! ### 8. Seamless Integration and Ease of Use, A 10/10 Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rocky P. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I like Acumatica for its ease of use and the ability to add on additional software that integrates easily when needed. The system allows us to effectively track our inventory, production, costs, and sales opportunities all in one place. We've been able to implement Quality Control Software and business reporting tools, and even a phone system that integrates seamlessly with CRM, reducing the time our sales team needs to key data into Acumatica. Additionally, the initial setup was easy, and that really helped our team get started quickly. **What do you dislike about Acumatica?** The use of mobile scanning tools on the shop floor could use some enhancements. This needs to be easier without the need for consultant customizations. For individuals on the shop floor, there needs to be less clicks or points. Adding some built-in intelligence would be helpful. A good example is inventory moves where the user has to pick warehouse, location, SKU, quantity, etc. It would be nice if a SKU could be scanned and then the operator has warehouse, location, quantity data auto-filled. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us track inventory, production, costs, and sales in one place. It's easy to use and integrates additional software seamlessly. It also reduced our sales team's data entry time by integrating with our CRM and phone system. ### 9. Highly Customizable, But Setup is Challenging **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal F. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find Acumatica's ability to customize to our business needs really useful, especially with a lot of customer-facing customization options. The constant innovation that stays on top of technology is something I can utilize to improve our processes. I also appreciate the move of bill approvals to Acumatica instead of relying on email, which along with business events keeps partners and executives informed about all payments. The insight into Attorney/Client Trust accounts and the ability to customize project and issue reporting are also valuable. **What do you dislike about Acumatica?** I find the ability to merge data for different tenants lacking, which is a challenge since we have 4 tenants and 27 companies and would like to consolidate data for productivity reporting and remote worker management. Additionally, I dislike the vendor/customer security for ACH and payment info as there's no ability to add an approval mapping before making changes, which could really enhance our workflow. The initial setup was difficult due to our unique business needs and took over a year to complete. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides real-time data and customization for our unique business needs, making accounting for 27 different businesses manageable and scalable. **Official Response from Ashley Spence:** > Hi Crystal, Thank you so much for sharing your feedback and for choosing our cloud-based ERP solution to manage your 27 businesses! Wow, we are thrilled that you are enjoying the deep customization options, the streamlined bill approvals, and the enhanced visibility into your project reporting and Attorney/Client Trust accounts. We also completely understand your frustration with the lengthy initial setup, the challenges you face with multi-tenant data consolidation, and the limitations around approval mapping for vendor ACH changes. To help you tackle those reporting and management challenges, we highly recommend exploring the free reporting, integration, and data retrieval courses on Acumatica Open University. Additionally, the Acumatica Community (linked below) is a fantastic place to connect with other users, share creative workarounds for payment security, and submit feature ideas directly to our product team. We appreciate your partnership and are excited to continue building the future of business together! ### 10. Efficient Grant Tracking and Budgeting for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Robert V. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica's budgeting feature, which is very useful for us as a nonprofit. It allows us to track each individual grant and manage expenses effectively, helping us control costs and get reimbursed for expenses from funding sources. We switched from Blackbaud to Acumatica because it's more updated and makes it easier to connect in real-time with other newer systems. I have noticed that it's faster and more accurate. The initial setup was very easy, and the Blytheco team was very helpful. **What do you dislike about Acumatica?** I find Acumatica could be better with more dashboards and easier customization. When comparing it with other softwares, it would be great if Acumatica provided users with more dashboards and made them easier to customize. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for grant management and budgeting. It helps me track each grant's expenses, control costs better, and get reimbursed from funding sources. The transition to Acumatica made operations faster and more accurate. **Official Response from Ashley Spence:** > Hi Robert, Thank you for sharing your experience with us! We are absolutely thrilled to hear that our budgeting feature has been instrumental in helping your nonprofit efficiently track grants, manage expenses, and streamline the reimbursement process. It’s wonderful to know that your transition to the new ERP solution not only made your operations faster but was also supported by a smooth and seamless setup process. We truly value your feedback regarding dashboards and customization options. To help you tailor your workspace to better meet your needs, we encourage you to explore resources like Acumatica University courses, which provide in-depth guidance. Courses such as "S160 Dashboard and Widget Design" can help you create dashboards that present the data most relevant to your nonprofit’s goals, while "T190 Quick Start in Customization" (linked below) offers step-by-step instructions to get started with adapting the system to your unique requirements. Additionally, you can connect with other users through the "Low Code | No Code Customizations or Integrations" forum, where peers share tips, tricks, and creative solutions for customization. We are here to support you every step of the way! ### 11. Empowers Data Centralization and Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Dickson B. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I really like the ease of use and how easy it is to customize Acumatica. I enjoy the dashboards and Generic Inquiries, and I appreciate the centralize visibility customized per viewer. The flexibility and ease of use are major pluses compared to what I experienced with Sage. The initial setup was also fairly easy. **What do you dislike about Acumatica?** I wish there was more customization in the dashboards to centralize items not used in Acumatica. I would like to link to outside resources that we use that are not in Acumatica. **What problems is Acumatica solving and how is that benefiting you?** Acumatica centralizes data and reporting, enhancing visibility per viewer. It's easy to use and customize, and I enjoy the dashboards and Generic Inquiries for better insight. ### 12. Flexible Configuration but Complex Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Edward H. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica's configuration flexibility and data management/transparency. The ability to export/import data and provide in-system data analytics is valuable as it saves the lag involved in moving to an external warehouse for reporting and analytics. It also allows users to easily hone in on datasets and export to Excel or other tools for detailed analysis of building external reports and presentations. **What do you dislike about Acumatica?** I find the construction task structure in Acumatica relatively complex and inflexible compared to the rest of the system. It has a dependency on unit of measure alignment and hard connections of tasks to production orders. Also, the initial setup of Acumatica wasn't easy for our team. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for fabrication resource planning, construction costing, and billing. It offers configuration flexibility, data management, and transparency. The ability to export/import data enables efficient in-system analytics and saves time by eliminating the need for external reporting tools. ### 13. Robust Integration with Some Growing Pains **Rating:** 3.5/5.0 stars **Reviewed by:** Chase P. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica allows unlimited users, so our whole company can have access. It plugs in so well with other applications like Velixo, and I can drill through to so many screens seamlessly. **What do you dislike about Acumatica?** Some of the controls around the post period in the allocation screen in the construction module. Often it will try to post based on transaction date instead of post period. In the allocation rule or on the allocation screen, I would like the option to select a financial period to post to rather than only the transaction date. Implementation was actually very rough because we had so many custom workflows from our legacy system, and it was very hard to get people to adapt. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows my whole company to have access with unlimited users, integrates effortlessly with applications like Velixo, and aids in payroll, AP, project management, and producing financials. ### 14. Highly Customizable with Deep Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Ben Z. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like how Acumatica provides more detailed visibility into our operational data, offering new insights and methods to address various workplace challenges. My favorite thing about Acumatica is its easy customization to our needs. I can spin up new GIs in minutes, and this flexibility really stands out. For instance, while reviewing a sales profitability report, I could easily clone the report as a GI and add the necessary cost column data. **What do you dislike about Acumatica?** If more things can be modified by end-users to work specifically for them, or how they like to see things without needing high-level access, I think would really help cater to everyone, to work the way they work best **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides detailed visibility into our operational data, offering new insights and methods to solve various workplace challenges. **Official Response from Ashley Spence:** > Hi Ben! Thank you so much for this thoughtful review, and we're thrilled to hear how Acumatica's flexibility is helping you uncover deeper insights into your operational data. We love that you can spin up new generic inquiries in minutes and clone reports on the fly; that kind of customization is exactly what we hope every user experiences. Your point about empowering more end-users to personalize their views without needing high-level access is well taken, and since this review is from several months ago, we genuinely hope you've discovered some of the tools that can help. If you have a moment, the S130 Data Retrieval and Analysis course on Acumatica Open University (linked below) is a great resource for personalizing dashboards, generic inquiries, and pivot tables, and the Customer Onboarding Program covers navigation, filters, and personalization for everyday users. You might also enjoy connecting with peers over on the Acumatica Community, where members regularly share tips and ideas for tailoring the system to the way they work best. Thanks again for being part of our community! ### 15. Usability Makes Acumatica a Game Changer, Despite Slower Peak Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like how Acumatica acts as a single source of truth for our operations, which allows us to best serve our customers. The usability is a game changer compared to other ERP systems I've used, with a much more user-friendly interface. It allows our employees to navigate and use the system without headaches or frustrations. **What do you dislike about Acumatica?** I'd love to see the system speed not be bogged down as transactions flow through the system. We experience higher transactional volume at different points during the year, and depending on the volume throughput, the system can slow down to a crawl. The initial setup took a while due to the level of customizations. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for end-to-end processing, making it a single source of truth for best serving our customers. **Official Response from Ashley Spence:** > Hi Chris, Thank you so much for your wonderful review! We are thrilled to hear that the usability makes our ERP solution a game changer for your team, and that it serves as a reliable single source of truth for your end-to-end processing. We also hear your concerns about system speed during high transaction volumes and the time required to set up your initial customizations. To help optimize your system performance, manage those customizations, and keep your operations running smoothly, we highly recommend exploring the S140 System Maintenance course (linked below) on Acumatica Open University. Additionally, the Acumatica Community is a fantastic place to connect with other users, ask questions, and share best practices for handling peak transaction periods. Thank you for being a valued customer and for building the future of business with us! ### 16. Streamlined Multi-Department Operations, Great UI **Rating:** 5.0/5.0 stars **Reviewed by:** Heather M. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's user interface because it's easy to use and navigate. It's great that end users can process orders faster and quickly access the data our customers need. I also appreciate how it connects departments by providing cross-departmental information in dashboards. The initial setup was great, as we worked together as a team and had a very successful go-live. **What do you dislike about Acumatica?** I don't like that we're not able to see availability of non-stock kits to sell to our customers. We had to develop a custom SQL table, but we're limited to where that data is available to our end users and customers. There's also an issue with our SPS Commerce integration. **What problems is Acumatica solving and how is that benefiting you?** I was able to remove 7 different software applications with Acumatica, creating a single system of truth. **Official Response from Ashley Spence:** > Hi Heather! Thank you for sharing your experience with us! We always enjoy hearing success stories like yours, where seven software applications were replaced with our ERP solution, creating a single, cohesive system of truth for your business. It's wonderful to know that your team achieved a smooth and successful go-live and that features like our intuitive user interface, cross-departmental dashboards, and streamlined navigation are helping you process orders more efficiently. We also deeply appreciate your honest feedback about the visibility of non-stock kit availability and the integration with SPS Commerce. These insights are invaluable to us as they highlight areas where we can continue to improve. To help address these specific challenges, we encourage you to explore resources such as our Community Groups (linked below), where fellow users and technical experts regularly share practical workarounds, helpful advice, and solutions for topics like custom SQL tables, better inventory visibility, and troubleshooting complex integrations. Connecting with this community may provide actionable tips that can further refine your processes and enhance your overall experience with our ERP solution. Additionally, we have a Product Ideas forum where you can share what sort of improvements you'd like to see in future Acumatica releases. ### 17. Fantastic product **Rating:** 4.0/5.0 stars **Reviewed by:** Nam C. | IT manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** It’s easy to use overall. We did overcomplicate the integration and configuration on our end, which made the setup feel more difficult than it needed to be. **What do you dislike about Acumatica?** We overcomplicated the setup by over-customizing the product. We tried to cater to each client’s requests, and the amount of customization we took on ended up creating issues down the line. **What problems is Acumatica solving and how is that benefiting you?** Security, ease of use, and accessibility were key for us. Reporting was also a major factor, since our previous product made it cumbersome to retrieve the data we needed. ### 18. Great for Visibility, But Customization Can Be Tricky **Rating:** 4.0/5.0 stars **Reviewed by:** Peyton D. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I think Acumatica is very easy to learn and develop the basics, and it has a high skill cap. I like how it improves visibility to journal entries within the company, making information visible for everyone. It makes it easy to show my leadership the ins and outs of the daily transactions and prepare for future pending transactions. I appreciate the features for finding account details and adjusting entries with debits and credits. **What do you dislike about Acumatica?** I struggle with the involvement of generic inquiries and customization. I need more information to make it easier to develop. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica improves visibility to journal entries, making account details and transactions easy to find and adjust, which helps me show leadership daily transactions and prepare future ones. **Official Response from Ashley Spence:** > Hi Peyton! Thanks for your fantastic feedback! We are thrilled that our ERP solution is helping your team improve visibility into daily transactions and journal entries. We completely understand that mastering generic inquiries and customization can take a bit of extra time. To help make development easier, we encourage you to explore Acumatica Open University (linked below) for free, comprehensive training courses on those exact topics. Additionally, the Acumatica Community portal is a great place to ask questions, share ideas, and get advice from other users who have tackled similar challenges. We are so glad to partner with you, and we are always here to support your continued success. ### 19. Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Acumatica?** What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake Specialist, I can seamlessly manage opportunities, accounts, quotes, and convert them into sales orders without duplicate data entry. The real-time inventory visibility and order tracking help us respond quickly to customer requests. Its customizable dashboards and integration capabilities also make reporting and data synchronization efficient and reliable. **What do you dislike about Acumatica?** While Acumatica is highly functional, certain advanced configurations and customizations can require technical expertise and system administrator support. Some screens can feel data-dense, which may need some getting used to in the beginning. Additionally, complex reporting sometimes requires deeper knowledge of Generic Inquiries or external tools for advanced analytics. However, these challenges are manageable once users become familiar with the system. **What problems is Acumatica solving and how is that benefiting you?** Acumatica centralizes our CRM, sales, and inventory processes into one integrated system, eliminating data silos and manual duplication. It allows me to manage opportunities, generate quotes, and check inventory in real time without switching platforms. This improves accuracy, speeds up order processing, and enhances overall workflow efficiency **Official Response from Ashley Spence:** > Hello! Thank you for taking the time to share your experience and for the excellent review. We are thrilled to hear that our fully integrated ERP solution is helping you eliminate data silos and manual data duplication. It is fantastic that centralized access to your CRM, sales, and inventory processes empowers you to seamlessly manage opportunities, generate quotes, and track orders in real time. Providing intuitive tools that improve accuracy, speed up order processing, and enhance overall workflow efficiency is exactly why we built Acumatica. We also appreciate your honest feedback about the initial learning curve. We understand that our data-dense screens, advanced configurations, and complex reporting tools—like Generic Inquiries—can require technical expertise and take some time to master. We engineered our technology to be robust enough to handle complex business needs, but we know that adapting to advanced analytics can feel a bit overwhelming at first. To help you and your system administrators unlock even more value, we invite you to explore our free, comprehensive online training at Acumatica Open University. Our active Community Portal is also an excellent resource for connecting with other users and discovering new ways to simplify advanced tasks. We are so glad to have you in our community as we build the future of business, together. Please reach out to your support team if you ever need additional assistance! ### 20. Streamlined Order Management with Acumatica **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like the ease of use of Acumatica and how it has replaced our Excel spreadsheets. It saves us time and makes us more efficient in our day-to-day work. We no longer have to fill in data for our team members to know our current status. **What do you dislike about Acumatica?** I don't like that there are too many clicks to get things done and also a lot of unnecessary tabs that make things convoluted. The setup took quite a bit of the year to customize and set up, especially since we have a few subsidiary companies to work with. **What problems is Acumatica solving and how is that benefiting you?** Acumatica reduces manual entry and Excel dependency, saving us time and making operations more efficient by providing quick access to data for team collaboration. **Official Response from Ashley Spence:** > Hi Kendra, Thank you for sharing your experience with our ERP solution. We are thrilled to hear that it helped your team move away from Excel spreadsheets, save time, and collaborate more efficiently. I also see your notes about the setup time for your subsidiary companies and the feeling that navigation requires too many clicks, and I am hopeful you have found solutions to streamline your daily tasks since then. If you are still looking for ways to reduce those clicks and convoluted tabs, I highly recommend checking out the "A150 Getting Started with Acumatica ERP" course on Acumatica Open University (linked below) for tips on personalizing your workspaces. Additionally, the "F300 Intercompany Transactions" course offers great insights into managing multiple branches, and the Acumatica Community is a fantastic place to connect with other users to share workflow tips. Thank you for being a valued part of our community! ### 21. Real-Time Insights, But Setup Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney W. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I love the business events and the automation features Acumatica offers, as they allow us to not have to worry about running processes manually and can show data for all our specific departments. I also love being able to build my own GI. It really helps us get data in real time and solves the issue of not having data to analyze. **What do you dislike about Acumatica?** I find the report designer difficult to use. Business events are tough to troubleshoot as well. The initial setup was tough with the VAR because they didn’t know enough about our business to set it up correctly. **What problems is Acumatica solving and how is that benefiting you?** Acumatica lets us get real-time data, solve data unavailability issues, automate processes, and show department-specific data without manual interventions. **Official Response from Ashley Spence:** > Hi Courtney, Thank you for sharing your experience with us! Since this review was left a few months ago, I sincerely hope you and your team have smoothed out those initial setup challenges with your VAR and are getting the most out of our ERP solution. It is wonderful to hear that our business events, automation features, and Generic Inquiries are helping your departments access real-time data without manual interventions. We completely understand that the report designer can feel complex and that troubleshooting business events is sometimes difficult. If you are still looking for extra guidance, I highly recommend exploring the free S150 Report Designer course (linked below) on Acumatica Open University. You can also find excellent guides, discussions, and support for troubleshooting business events directly within the Acumatica Community. We appreciate your continued partnership, and we love working together to support your growth. ### 22. Empowered Our Business with Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Peter B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the customization of the user experience in Acumatica, as it allows us to alter the experience to exactly what we want. The user interface for creating reports or generic inquiries is really valuable because it enables a variety of people to harness technical power that was often reserved for a select few. **What do you dislike about Acumatica?** I find the process of expanding field defaulting between forms could be improved. I wish there was greater customization without code for how things populate as a form is created from another. The initial setup felt laborious because there weren't clear translations into Acumatica from the old system, like with item classes. **What problems is Acumatica solving and how is that benefiting you?** Acumatica automates tedious data entry across departments, integrating them for business efficiency. **Official Response from Ashley Spence:** > Hi Peter, Thank you for sharing how our ERP solution has empowered your business by automating tedious data entry and integrating your departments. We love hearing that your team is harnessing the user interface to customize the experience and build powerful generic inquiries. We also truly appreciate your honest feedback regarding the initial setup process and your desire for greater no-code customization when defaulting fields between forms. To help you get even more out of the system without writing code, we highly recommend exploring the Acumatica Community portal to connect with other users, share best practices, and discover helpful resources. You can also visit the Acumatica Open University to dive into free training like the S130 Data Retrieval and Analysis course (linked below). We are thrilled to have you in our community and look forward to supporting your continued success. ### 23. Customizable but Slow for Data-Heavy Tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Christine L. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how business events and import scenarios in Acumatica make life easier by eliminating manual input. They help by warning users of issues such as timecard problems and pending approvals. **What do you dislike about Acumatica?** I find the slow loading of queries with a lot of data including timing out to be a problem. During the initial setup, we had issues with slowness and the system not doing what was promised. We also had to make a lot of customizations. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for project management, payroll, AP, and AR. It solves reporting issues and anomalies. Business events and import scenarios eliminate manual input and warn users of issues like timecard problems and pending approvals, making life easier. ### 24. Built to Grow With the Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** What we like most about Acumatica Cloud ERP is its flexibility and scalability without unnecessary complexity. It provides strong financial control, intuitive day to day usability, and the ability to adapt processes as the business grows. The open architecture and integration capability give confidence that the platform can evolve alongside changing operational and reporting needs. **What do you dislike about Acumatica?** What we liked least was the level of configuration required to unlock the platform’s full capability. Some workflows and reports are not intuitive out of the box, and the user experience can feel inconsistent across modules. New users often face a learning curve before becoming fully productive. **What problems is Acumatica solving and how is that benefiting you?** Acumatica is solving challenges around financial visibility, control, and scalability as the business grows. It provides a single, reliable source of financial data, reduces manual processing, and supports more structured workflows. This has improved confidence in reporting, enabled better decision making, and allowed the organisation to scale without needing to change systems. ### 25. All-in-One CRM That Saves Time, With a Learning Curve Worth Mastering **Rating:** 4.5/5.0 stars **Reviewed by:** Afianwan F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Acumatica?** I love how easy it is to see everything about a customer in one screen — from the first email to their latest order and even service issues. It saves a ton of time jumping between systems or digging through old emails. The CRM is super handy for tracking deals and spotting where people tend to drop off in the sales process. Plus, I can pull up customer info on my phone when I’m on the go, which is a lifesaver for meetings. **What do you dislike about Acumatica?** It can feel a little heavy at first because there’s so much packed in. The reporting tools are great once you learn them, but the setup takes some patience. I also wish the interface for building templates was just a bit more drag-and-drop — it works fine, just not as slick as some standalone CRM tools. Once you get used to it, though, it’s solid. **What problems is Acumatica solving and how is that benefiting you?** We used to lose track of leads halfway through the funnel because our sales and service data were in totally different places. Now we can see the full journey — quotes, issues, deliveries, all connected. It’s helped us spot where deals were stalling and improve our follow-ups. Our pricing and delivery quotes are also way more accurate now, which makes customers trust us more. **Official Response from Ashley Spence:** > Hi Afianwan, Thank you for sharing your experience with Acumatica! We're thrilled to hear that you're finding our all-in-one CRM valuable for saving time and unifying your customer data. It's great to know that having everything from emails to service issues in one place—and accessible on the go—is making a real difference for you. We designed Acumatica with the goal of creating a single source of truth, and it's rewarding to see how that's helping you spot where deals stall and improve your follow-ups. We also appreciate your honest feedback about the learning curve and the reporting tools. We're always working to make our platform more intuitive and user-friendly, and insights like yours are crucial to that process. Your suggestion about a more drag-and-drop interface for templates is exactly the kind of practical feedback our development team values as we plan future enhancements. Thank you again for your thoughtful review and for being a part of the Acumatica community. We're proud to be your partner in building trust with your customers through more accurate quotes and a clearer view of the entire sales journey. ### 26. Effortless Cloud Management with Powerful Customization—Some Learning Required **Rating:** 3.5/5.0 stars **Reviewed by:** Adiahaudo E. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Acumatica?** What I like most is how little babysitting it needs from our IT team. It’s built for the cloud, so updates, backups, and uptime basically take care of themselves. I don’t have to spend half my day troubleshooting random system errors or integration issues anymore. Plus, the dashboards and mobile access make it super easy for everyone to stay connected — even when they’re not in the office. **What do you dislike about Acumatica?** The customization options are powerful, but they can be a bit much if you’re not careful. There’s a lot you can tweak, and it’s easy to go down a rabbit hole fine-tuning every workflow. Also, if you’re coming from an older on-prem setup, there’s a bit of a learning curve to understanding the cloud structure and permissions. Once you get it, though, it runs smooth. **What problems is Acumatica solving and how is that benefiting you?** We used to juggle several disconnected systems — accounting in one app, CRM in another, and random spreadsheets everywhere. It was a pain to pull reports or even get accurate analytics. Now everything’s tied together, and the cloud setup means I can push updates or check performance without waiting on other vendors. Our IT overhead dropped, and downtime’s almost nonexistent now. **Official Response from Ashley Spence:** > Hi Adiahaudo, Thank you for sharing your experience with Acumatica! We truly appreciate you taking the time to provide such a thoughtful and detailed review. It's fantastic to hear that our cloud-native ERP has freed up your IT team by simplifying updates, backups, and uptime management. We designed Acumatica to empower businesses like yours, so hearing that it has reduced troubleshooting and helped you consolidate your accounting, CRM, and other systems into a single, unified platform is wonderful news. We also appreciate your honest feedback on the customization and the learning curve. You're right—the flexibility is one of our greatest strengths, but we understand it can be a lot to take in at first. We're continuously working on improving our onboarding and training materials to make that initial transition even smoother for our new users. We are so glad to know that Acumatica has helped you reduce IT overhead and achieve near-zero downtime. Thank you again for your valuable insights and for being a part of the Acumatica community ### 27. Highly Customizable with Expansive User Roles **Rating:** 3.5/5.0 stars **Reviewed by:** Brandon R. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the customizability of Acumatica and I love the expansive user roles. We can essentially create whatever reports, screens, and views we want, and then set permissions on all those items to customize what users see. **What do you dislike about Acumatica?** I think the ability to customize without heavy code, but I am glad to hear that is going to be addressed in a future update! It was a little complicated due to the sheer amount of data we wanted to import and the customizations we wanted. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides true financials and accurate data, allows us to create custom reports, screens, and views, and set user permissions effectively. **Official Response from Ashley Spence:** > Hi Brandon, Thank you so much for sharing your thoughts. We are thrilled that the expansive user roles and customizability of our ERP solution are helping you streamline your operations, secure accurate data, and build the exact views you need. We also completely understand your point about the challenges of customizing without heavy code, especially when you are importing a massive amount of data. You are absolutely right that our upcoming updates are focusing heavily on making no-code configuration much easier! In the meantime, we highly recommend checking out the Acumatica Open University for helpful materials like the T190 Quick Start in Customization course (linked below). You can also find wonderful low-code discussions directly in the Acumatica Community, which we suggest using for reliable guidance instead of general Acumatica User Group Forums. We truly appreciate your feedback and are excited to continue supporting your growth! ### 28. Effective ERP with Room for Mobile Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** sean m. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really appreciate Acumatica for its real-time labor and equipment costing capabilities. The Daily Field report function is a standout feature for me, as it allows our field supervisors to input data, making it immediately available to me. This streamlined process helps in managing our operations more effectively. **What do you dislike about Acumatica?** I want the app to have a full interface for field personnel. The initial setup was slow and painful, dealing with customizations and importing historical data. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with real-time labor and equipment costing, and the Daily Field report function allows field supervisors to input data immediately, making it instantly available to me. ### 29. Effortless Setup, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marc H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I find Acumatica easy to use, which is really important for smooth operation. The support teams and VARs are fantastic, providing essential assistance, especially with access to coding the backend and handling complex issues. I also appreciate the collaboration features, which are critical for me as an administrator to keep in touch with support teams. **What do you dislike about Acumatica?** I dislike that audit logs reporting on specific fields need to be built in, instead of requiring customization. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to control accounting, shipping, service orders, and scheduling. It helps with clean data entry, and I'm looking forward to AI assisting with that. **Official Response from Ashley Spence:** > Hi Marc, Thank you for the fantastic review! We are thrilled that you find our ERP solution easy to use and that you are having such a positive experience with our support teams, partners, and collaboration features. We sincerely appreciate your candid feedback about having to build audit logs for specific fields. To help you navigate this, we encourage you to explore the S110 System Security course on Acumatica Open University (linked below), which provides detailed guidance on managing field-level auditing. You can also join the conversation in the Reports and Generic Inquiries forum within our Acumatica Community Groups to share ideas and solutions with other administrators. It is wonderful to see how the platform is streamlining your daily operations, and we are just as excited as you are to introduce new AI capabilities that will make your data entry even better. ### 30. Leveraging Tools with Room for Improvement in WMS **Rating:** 4.5/5.0 stars **Reviewed by:** Kim W. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like knowing we have more tools to leverage with Acumatica. I also appreciate the attributes of stock items, which we use on our webpage. It's helpful for attributes recognition as part of a manufactured SKU. **What do you dislike about Acumatica?** I find the pick/pack system lacking. I would like the automated warehouse operations to be more of a WMS rather than just an upgraded pick/pack system. Additionally, the customizations we've made to Acumatica have made upgrades and implementing other modules challenging. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accurate COGS, inventory management, SKU management, and leveraging stock item attributes on our webpage. **Official Response from Ashley Spence:** > Hi Kim! Thank you so much for taking the time to share this honest feedback. We're glad to hear that Acumatica's tools have been valuable for your COGS accuracy, SKU management, and leveraging stock item attributes on your webpage; those are exactly the kinds of wins we love to hear about. We completely understand your frustration with the pick/pack system and the challenges that customizations can create during upgrades, and we hope that over the past few months you've found some improvement in those areas. If you haven't already, we'd encourage you to check out the D210 Automated Warehouse Operations course on Acumatica Open University (linked below), which covers picking, packing, wave picking, batch picking, and more, and may help your team get more out of the warehouse tools available to you today. There's also an End-User: Automated Warehouse Operations course that's a great starting point for the folks on the floor. For the customization and upgrade challenges, the Acumatica Community (community.acumatica.com) is a great place to connect with others who have navigated similar situations and found practical solutions. We're always here if you'd like to talk through any of this further. ### 31. Highly Customizable with Robust Support **Rating:** 4.5/5.0 stars **Reviewed by:** Russ G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really like Acumatica's customization capabilities, which our in-house development team leverages to meet our specific needs. The pricing model suits our low volume, high dollar business model well. Plus, the direct support from Acumatica makes assistance quick and easy because we don't have a VAR involved. **What do you dislike about Acumatica?** The upgrade process with many customizations can be difficult to keep up with. Workflow control and field visibility could be simpler. Sometimes users complain about how much is on the screen. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows us to run our entire business, storing data and handling all our reporting efficiently. **Official Response from Ashley Spence:** > Hi Russ! Thank you so much for taking the time to share such thoughtful feedback! It genuinely means a lot to hear that Acumatica's customization capabilities, pricing model, and direct support are working well for your team. We know how important it is to have a system that fits your business, not the other way around. That said, we also hear you on the challenges around upgrades, workflow control, and screen complexity. These are real pain points, and we want to help. For workflow and field visibility, we'd encourage you and your development team to check out the W150 Workflows course on Acumatica Open University (linked below), which walks through how to customize and configure workflows without coding. The W140 Customization Projects course is also a great resource for managing and maintaining customizations through upgrades more smoothly. For ongoing conversations and tips from others navigating similar challenges, the Acumatica Community at community.acumatica.com is a great place to connect with peers and post questions. We're always working to make things easier, and feedback like yours directly shapes where we focus next. ### 32. Efficient Financial Reporting with Customization Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Raj C. | Director, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate Acumatica for its reporting capabilities and eliminating redundancy, which has increased my efficiency and provided better financial data. Using Velixo with Acumatica allows me to deliver accurate commentary as all our financials are integrated, helping me extract numbers seamlessly from Acumatica. **What do you dislike about Acumatica?** I don't like the amount of customization needed out of the box for AP, projects, and AR. It would be better with increased AI and no code/low code solutions. **What problems is Acumatica solving and how is that benefiting you?** Acumatica eliminates manual reporting, reduces redundancy, and increases efficiency. It enhances financial data accuracy, allowing me to provide accurate commentary with Velixo. **Official Response from Ashley Spence:** > Hi Raj! Thank you so much for sharing such detailed feedback! It's great to hear that Acumatica's reporting capabilities have made a real difference for you, and that pairing it with Velixo has helped streamline your financial commentary and data accuracy. We completely understand your frustration with the level of out-of-box customization required for AP, AR, and projects. That kind of friction adds up, and your feedback is exactly the type of input that helps shape our product roadmap. On the AI and low-code front, we've been making meaningful strides with Acumatica AI Studio, a low-code/no-code platform designed to help build intelligent workflows with far less manual effort. We hope you've had a chance to explore it! In the meantime, our Finance and Project course libraries on Acumatica Open University (linked below) cover AP, AR, and project management in depth, and the Reporting and Customization courses may help reduce some of the configuration burden you've experienced. The Acumatica Community (community.acumatica.com) is also a fantastic space to connect with other users, share ideas, and vote on features you'd like to see prioritized. We truly appreciate you taking the time to leave this review. ### 33. Easy-to-Use, User-Friendly Platform with a Handy Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Robert R. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Acumatica?** Easy to use and user-friendly, with a mobile app for on-the-go access. **What do you dislike about Acumatica?** It’s not as customizable as we would like it to be. We have to reach out to get things personalized for our own company. **What problems is Acumatica solving and how is that benefiting you?** Finance and ERP: better tracking and uploads for cost coding. **Official Response from Ashley Spence:** > Hi Robert, We are thrilled to hear that you find Acumatica easy to use and that our native mobile app helps your team stay connected on the go. It is wonderful to know our cloud-based ERP solution is enhancing your finance operations, improving tracking, and streamlining uploads for cost coding. We also appreciate your honest feedback regarding customization. While we build our platform to be highly adaptable, we understand that personalizing the system to fit your exact company needs sometimes requires extra support. Our thriving community of partners is always ready to collaborate with you to ensure the software works perfectly for your unique business processes. We encourage you to visit our Acumatica Community Portal to connect with other users and explore ways Acumatica can best fit your business needs without additional customizations. Thank you for being a valued part of the Acumatica community. We look forward to continuing to build the future of business, together! ### 34. Intuitive ERP with Strong User Adoption **Rating:** 4.5/5.0 stars **Reviewed by:** Ari L. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica has everything in one place and the user interface is nice. The adoption rate is great for our whole organization, and the user experience helps us feel confident that others will use it. The setup process is very intuitive. **What do you dislike about Acumatica?** I don’t know too much about the CPQ yet and I'm not too happy with the custom fields on quotes. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for quoting standardization for customers. It provides everything in one place with a nice user interface, helping our organization adopt it confidently. ### 35. Streamlined Automation with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mariah W. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's commitment to continuous growth and improvement and their receptivity to customer feedback. I also appreciate the new integrations and AI that have been introduced, which enhance the service even more. **What do you dislike about Acumatica?** I find the configuration on the client side difficult, as we currently rely on our partner for help. Also, I think the AP workflow options could be improved. There were some challenges with the initial setup as well. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps me with more streamlined and automated processes and offers better integration with other systems. ### 36. Adaptable System with Hidden Feature Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Dylan H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate Acumatica for its adaptability, which works well for my purchasing needs. It's also advantageous to have a single system to store purchase order data and invoices, making everything more organized. I found the initial setup better than most other systems, which is a big plus. **What do you dislike about Acumatica?** I find it challenging to be aware of all the features because they are hidden to non-customizer roles. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica as a single system to store purchase order data and invoices. **Official Response from Ashley Spence:** > Hi Dylan, Thank you for sharing your feedback! We are so glad to hear that the adaptability of our ERP solution is working well for your purchasing needs. Having a single system to store purchase orders, manage invoices, and keep everything organized is exactly what we strive for, so it is wonderful that your initial setup was a success. We definitely understand that it can be challenging to discover all the features available to your specific role. To help uncover those hidden tools, we highly recommend checking out the free training materials on the Acumatica Open University. For example, our Sales and Purchases courses (linked below) are a great place to start. You can also visit the Acumatica Community portal to ask questions, share insights, and discover new capabilities with other users. We appreciate your partnership and look forward to helping your business continue to grow. ### 37. User-Friendly, But Needs Better Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel C. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its user-friendly UI, which makes it easy to understand and navigate. It's intuitive to manage and go through all modules, regardless of someone's level of expertise or training. The implementation was fairly straightforward, thanks to our partner. **What do you dislike about Acumatica?** I think the reporting and dashboard could be improved in terms of visualization and data customization. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for data validation, tracking discrepancies with audit trails, and consolidating data into one place for easy monitoring. **Official Response from Ashley Spence:** > Hi Miguel, Thank you so much for sharing your experience! I know it has been a couple of months since you left this review, and I truly hope you have found some great ways to optimize your reporting since then. We are thrilled to hear that our user-friendly interface and your implementation partner made getting started with our ERP solution so straightforward for your team. It is wonderful that you are successfully using the platform to consolidate data, validate information, and track audit trails. We completely understand your thoughts on wanting better data visualization and customization for your dashboards. If you are still looking to elevate your reporting, I highly recommend checking out the Acumatica Open University (linked below). We have some fantastic free resources like the "End-User Course: Dashboard and Widget Design" and the "End-User Course: Data Retrieval and Analysis" to help you build exactly what you need. You can also explore the Acumatica Community for hands-on tips and collaborative support from other users. We appreciate your feedback, and we are always here to help you get the most out of your system! ### 38. Flexible and Easy-to-Use ERP with Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren L. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its flexibility to handle complex and evolving business needs. The open source framing is great because it allows us to work with our third parties for seamless data integrations. Also, the initial setup was very easy. **What do you dislike about Acumatica?** I struggle with the ease of screen simplification for varied roles and teams. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides cost visibility and compliance management, along with flexibility to adapt to complex business needs and facilitates seamless data integration with third-party tools. **Official Response from Ashley Spence:** > Hi Lauren, Thank you so much for sharing your experience! We love hearing that our flexible ERP solution, easy initial setup, and seamless third-party data integrations are giving you clear cost visibility and compliance management. I completely understand that simplifying screens for varied roles and teams has been a bit of a challenge for you. To help you customize the system for your entire team, I highly recommend visiting the Acumatica Open University. You can take free online courses like "Getting Started with Acumatica ERP" and "Quick Start in Customization" (linked below) to master user interface configuration. Additionally, you can find a highly useful "Modern UI: Quick-Start Guide and Tips" post in the Acumatica Community. We are dedicated to supporting your growth and operational efficiency, so please let us know if you need help accessing any of these resources! ### 39. Efficient Financial Management with Customizable and User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Darren F. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I like Acumatica for its ease of user interface. It really helps with quick production of financial statements and offers easy drilldown to supporting transactions. The ability to customize reports is really good. **What do you dislike about Acumatica?** I find understanding how joins work between data elements challenging. Also, customizing the login screen should be simplified. The initial setup was difficult because lots of data cleanup was required. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows quick production of financial statements and easy drilldown to supporting transactions. **Official Response from Ashley Spence:** > Hi Darren, Thanks so much for taking the time to share your feedback! We love hearing that our user-friendly interface, quick drilldowns, and customizable reports are helping your team produce financial statements faster. We completely understand that initial data cleanup can be a hurdle, and we appreciate your patience during the setup process. We also hear your concerns about customizing the login screen and understanding data joins. To help make reporting easier, we encourage you to explore the free Reporting and Customization courses at Acumatica Open University (linked below). You can also connect with other users, ask questions, and share tips in the Acumatica Community (https://community.acumatica.com/). We are so glad our cloud-based ERP solution is adding value to your business, and we are excited to continue supporting your growth! ### 40. Robust ERP with Complex Setup **Rating:** 3.0/5.0 stars **Reviewed by:** James G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica has good uptime and reliability. I also use and value the Generic Inquiries the most because they provide me with insights. **What do you dislike about Acumatica?** I find the cost model that relies on VARs to license the product and for customizations complicates the relationship with the software. The initial setup was also not easy, it was very complicated and took many months. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves problems in finance, inventory, warehouse, buying, and many more areas. **Official Response from Ashley Spence:** > Hi James, Thank you for leaving a review! It is great to hear that our ERP solution delivers the reliability you need and that Generic Inquiries are providing valuable insights for your finance, inventory, and warehouse teams. We completely understand your frustration regarding the complex initial setup and the nuances of the partner licensing model. Getting a comprehensive ERP solution off the ground can definitely be challenging, and we appreciate your patience through those early months. We want to make sure you feel fully supported as you continue to use the system, so we highly recommend checking out the free training courses at Acumatica Open University (linked below). You can also connect with other users, ask questions, and share feedback directly in the Acumatica Community (https://community.acumatica.com/). We truly appreciate your business and are here to help you streamline your operations as your company grows. ### 41. Highly Customizable, But Execution Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar A. | Senior Inside Sales and Estimator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the customizability of Acumatica. I'm able to adjust as needed for new inventory ID I create. The setup was easy as well. **What do you dislike about Acumatica?** I find the process of creating a quote and tracking when it’s created into a project could be improved. The setup was easy, but the execution was poor, and there was too much customization which was not good. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with BOM creation, operation process, and shipping. **Official Response from Ashley Spence:** > Hi Edgar, Thank you for sharing your experience! We are glad to hear that the initial setup was easy and that our ERP solution is actively helping your team with bill of materials creation, daily operation processes, and shipping. We also hear your frustrations regarding the execution phase, the challenges with over-customization, and the process of tracking a quote into a project. To help streamline that specific workflow, we highly recommend taking the Accounting for Projects course on Acumatica Open University. We also encourage you to join the Manufacturing and Project Accounting forums (linked below) within our Acumatica Community Groups to connect with other users, share collaborative efforts, and discover best practices for keeping your customizations simple and effective. ### 42. Limitless Customization, Tough Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Ruben R. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I appreciate the cloud-based nature of Acumatica, which is great for my needs. I also love its limitless customization abilities. This allows us to tailor the platform to fit our business model and workflows perfectly. **What do you dislike about Acumatica?** It requires lots of customizing, especially forms and reports. The initial setup was very difficult. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica's cloud-based nature and limitless customization abilities great. It tailors the platform to our business model and workflows. **Official Response from Ashley Spence:** > Hi Ruben, Thank you for sharing your experience with our ERP solution! Since this review is a couple of months old, we hope you have settled in and found the solutions you need for customizing forms and reports. We are thrilled to hear that you love our cloud-based platform and its limitless customization abilities, which let you tailor workflows perfectly to your business model. We also know that the initial setup and reporting configurations challenged your team at first. If you still need support, our Acumatica Open University (linked below) offers excellent free resources to make things easier. We highly recommend checking out the W140 Customization Projects, S150 Report Designer, and T200 Maintenance Forms courses to streamline your daily tasks. You can also explore the Acumatica Community portal to share ideas, ask questions, and learn from other users. We are so glad to have you with us, and we look forward to building the future of business together! ### 43. Effortless Integration and Customization Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I love the ability to customize Acumatica to fit our niche processes. It integrates so easily with third-party tools, which is fantastic. Using tools like SPS allows our biggest customers to use EDI and make their shopping experience even better. The initial setup of Acumatica was super easy. **What do you dislike about Acumatica?** Would like more robust customizations for our warehouse management. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us maintain customer and stock information and run our business seamlessly. **Official Response from Ashley Spence:** > Hi Matt! Thank you for sharing how our ERP solution integrates seamlessly with third-party tools like SPS to improve your customers' shopping experience! We love hearing that your initial setup was super easy and that the system helps you maintain stock information efficiently. We also hear your feedback regarding the need for more robust warehouse management customizations to fit your specific processes. To help you tailor your system further, we highly recommend taking the "D210 Automated Warehouse Operations" course on Acumatica Open University (linked below). You can also join the Acumatica Community and visit the Distribution forum to discuss warehouse automation workflows, customizations, and best practices with other users. We truly appreciate your partnership and look forward to supporting your continued growth. ### 44. Scalable ERP with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Amy H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's ability to scale, allowing me to add new companies effortlessly. I also appreciate having a standard chart of accounts and shared customers and vendors, which streamline operations. **What do you dislike about Acumatica?** I think customizations and reports could be improved in Acumatica. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps manage ERP needs in the travel and manufacturing industries and allows scalability by adding new companies with a standard chart of accounts and shared customers and vendors. **Official Response from Ashley Spence:** > Hi Amy! Thank you so much for taking the time to share your experience, and for highlighting how Acumatica's scalability has helped you add new companies, work from a standard chart of accounts, and share customers and vendors across your travel and manufacturing operations. That kind of streamlined growth is exactly what we love to hear about. Since this review is from several months ago, we're hopeful you've already discovered some helpful resources for customizations and reports, but in case they're useful, we wanted to point you toward a few free options. On Acumatica Open University (linked below), the "Reporting and Customization" learning path includes the S150 Report Designer course, the End-User Course: Analytical Reports, and the W140 Customization Projects course, all of which dig into exactly these areas. The Acumatica Community is also a wonderful place to connect with peers, and threads like the Acumatica Report Designer Guide offer practical tips you can put to use right away. We're grateful to have you in our Community, and we're always here to help. Thanks again for building the future of business with us. ### 45. Highly Customizable and Easy to Tailor to Business Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Jo T. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** It is very customizable and can be tailored to specific business needs. It can also be easily integrated with different 3rd party systems and other outside APIs. **What do you dislike about Acumatica?** The slight interruption when publishing customization projects that can interrupt users who are logged in. **What problems is Acumatica solving and how is that benefiting you?** Acumatica assists us well in being a source of truth for our financials as well as helping us with picking, packing and shipping from our distribution centers. **Official Response from Ashley Spence:** > Hi Jo! Thank you so much for taking the time to share your experience, and we're genuinely glad to hear that Acumatica's customizability and third-party integrations have been such a strong fit for your team's needs. It's especially rewarding to know the platform is serving as a reliable source of truth for your financials and supporting your distribution center operations. We completely understand how the interruption during customization project publishing can be a pain point, and we appreciate you flagging it. The W140 Customization Projects course on Acumatica Open University (linked below) covers managing and publishing customization projects in detail, including tips for deploying and publishing with minimal disruption to active users. We hope it gives your team some helpful strategies. As always, the Acumatica Community is a great place to connect with other users who may have found creative solutions to the same challenge. We're here if you need anything! ### 46. New Features look promising, cannot wait to download and test them out. **Rating:** 4.5/5.0 stars **Reviewed by:** William W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Acumatica?** The new AI features look promising. Will start testing soon. **What do you dislike about Acumatica?** Cleaner ways to manage the customizations. The ability to disable/enable customization and a way to sandbox them out if not performing **What problems is Acumatica solving and how is that benefiting you?** Ease of access **Official Response from David De Rego:** > Thanks for your review, William. We love hearing from customers and thrilled that Acumatica is beneficial to your business. ### 47. Highly Customizable, Tracks Profits Accurately **Rating:** 4.0/5.0 stars **Reviewed by:** Philip S. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the customizations in Acumatica. I'm able to make new buttons, create GI, and use OData for other reporting metrics. **What do you dislike about Acumatica?** I don't like that Acumatica doesn't provide more out-of-the-box items, like revenue recognition. I had to create my own import scenario to make revenue recognition work. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accurate serial number tracking, project profits, customization, new buttons creation, and using OData for reporting metrics. **Official Response from Ashley Spence:** > Hi Philip! Thank you for sharing your experience! We are thrilled to hear that you are enjoying the flexible customizations, accurate serial number tracking, and robust reporting metrics in our ERP solution. We also appreciate your candid feedback regarding out-of-the-box revenue recognition, and we admire your resourcefulness in building a custom import scenario. To help you discover even more ways to streamline your processes, we invite you to check out the free Reporting and Customization courses at Acumatica Open University. Additionally, you can join the Financials forum within our Acumatica Community Groups (linked below) to collaborate with other users, share your unique solutions, and learn new best practices. We love seeing how our community builds the future of business together! ### 48. Straightforward Finances and Manufacturing Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Erica D. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I appreciate how straightforward Acumatica is, with no unnecessary elements, keeping us focused on what is most important. It connects information for seamless work, and its initial setup was mostly smooth. **What do you dislike about Acumatica?** I find it challenging that Acumatica doesn't allow me to easily customize, add, or change fields without needing customization projects. **What problems is Acumatica solving and how is that benefiting you?** Acumatica connects information for seamless work and keeps us focused on what is most important. **Official Response from Ashley Spence:** > Hi Erica, Thank you so much for taking the time to share your experience. It means a lot to us to hear that Acumatica's straightforward design keeps your team focused on what matters most, and that connecting your information has made your work feel more seamless. That is exactly the kind of clarity we strive for. We also hear you on the customization side, and we genuinely hope you have found a smoother path. If you would like a hand, the Acumatica Open University (linked below) has some great free resources worth exploring: "S140 System Maintenance" covers tailoring your instance and managing attributes and user-defined fields, while "T190 Quick Start in Customization" walks through adding and adjusting fields step by step. The Acumatica Community is also a wonderful place to ask questions; there are helpful discussion threads on user-defined fields and customization projects where fellow users and experts share practical tips. Thanks again for being part of our community, and please do not hesitate to reach out. ### 49. Love how they are constantly innovating and improving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2020 **What do you like best about Acumatica?** I love the filtering and sorting capabilities, I like that it is cloud based. I love the universal search feature. Unlimited users is great to scale with. **What do you dislike about Acumatica?** I dislike that the dashboard spaces are fixed, and I have trouble customizing column sizes. Sometimes a cloud based SAAS system gets slow performance without knowing why. I’m guessing the noisy neighbor affect. **What problems is Acumatica solving and how is that benefiting you?** Inventory and Purchasing planning and scheduling, good information across all platforms and departments, and one software program for everything Production Planning, building orders, bill of materials, inventory planning, purchasing, etc. Automation. Business Events in Acumatica lets us greatly improve communication ### 50. Easily Accessible Data, Needs Better Training **Rating:** 4.0/5.0 stars **Reviewed by:** Erika G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how easy it is to find data and go through an entire transaction with Acumatica. The data is easily accessible, which is really helpful for finance tasks. **What do you dislike about Acumatica?** I wish Acumatica had better trainings for implementing automation and customizations. Walkthroughs in an actual real live database would really help. **What problems is Acumatica solving and how is that benefiting you?** Acumatica makes data easily accessible and simplifies going through an entire transaction. **Official Response from Ashley Spence:** > Hi Erika! Thank you so much for taking the time to share this feedback! It's great to hear that you find Acumatica's data accessibility so valuable, especially for finance tasks. That ease of navigating transactions is something we work hard to deliver, so it genuinely means a lot to read that. Your point about training for automation and customizations is well taken, and we appreciate you being candid about it. We'd love to point you to a few resources that may help: Acumatica Open University (linked below) offers free, self-paced courses like W150 Workflows, which walks you through automating business processes step by step, and T190 Quick Start in Customization, which is a great hands-on starting point for customizations. You may also find W140 Customization Projects useful for deeper dives. Beyond that, the Acumatica Community (community.acumatica.com) is a wonderful space to connect with other users, ask questions, and learn from real-world experiences. We hope these resources hit the mark, and please don't hesitate to reach out if there's anything else we can do to support you! ## Acumatica Discussions - [How has Acumatica worked as an all-in-one ERP and single source of truth for you?](https://www.g2.com/discussions/how-has-acumatica-worked-as-an-all-in-one-erp-and-single-source-of-truth-for-you) - 1 comment, 1 upvote - [I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and "hope it integrates and works".](https://www.g2.com/discussions/31687-will-you-integrate-a-hr-suite-of-services-in-to-your-workspace-menu-that-then-integrates-to-payroll-for-our-world-we-understand-why-3rd-party-consultants-are-engaged-but-it-can-look-expensive-and-daunting-to-customize-for-small-businesses-and-hope-i) - 1 comment, 1 upvote - [Will you one day allow for deleting transactions after posting?](https://www.g2.com/discussions/24048-will-you-one-day-allow-for-deleting-transactions-after-posting) - 1 comment, 1 upvote - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote - [View Acumatica pricing details and edition comparison](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492393&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A57%3A08+-0500&secure%5Bsession_id%5D=83d5cd8f-f6b3-44ca-8d15-16f396d3f753&secure%5Btoken%5D=181e1be7b6e9eb4c0e5abb6facec1fc024f30a8569a4b12e4688348982ce5dbe&format=llm_user) ## Acumatica Integrations - [AcuRental](https://www.g2.com/products/acurental/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Boomi Data Integration](https://www.g2.com/products/boomi-data-integration/reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - [CIMcloud](https://www.g2.com/products/cimcloud/reviews) - [Datarails](https://www.g2.com/products/datarails/reviews) - [EasyPost](https://www.g2.com/products/easypost/reviews) - [EBizCharge](https://www.g2.com/products/ebizcharge/reviews) - [Fusion Framework System](https://www.g2.com/products/fusion-framework-system/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 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[Shopify](https://www.g2.com/products/shopify/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Solver](https://www.g2.com/products/solver/reviews) - [STACK Takeoff & Estimate](https://www.g2.com/products/stack-takeoff-estimate/reviews) - [StarShip](https://www.g2.com/products/starship/reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - [Velixo](https://www.g2.com/products/velixo/reviews) - [Yooz](https://www.g2.com/products/yooz/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Acumatica Features **Additional Functionality** - Audit Trail - Job Costing - Project Tracking - Cash Management - Project Accounting - Project Time Tracking - Equipment Tracking - Estimating - Data Import/Export - Accounts Payable - Job Tracking - Activity Dashboard - Budgeting/Forecasting - Budget Control - Accounts Receivable - Accounting Integration - Inventory Management - Quotes/Estimates - Purchase Order Management - Mobile Access - For AEC Industry - Customizable Reports - Real-Time Reporting - Payroll Management - AI Copilot - API - Time & Expense Tracking - Recurring/Subscription Billing - Generative AI - Construction Breakdowns - Financial Analysis - Bid Management - Billing & Invoicing - General Ledger - Real-Time Data - Document Management - Reporting & Statistics - Subcontractor Management - Multiple Projects - Financial Management - Timesheet Management - Communications Management - Third-Party Integration - Project Management - Invoice Management - Core Accounting - Cost Management - Reporting/Analytics **Additional Functionality** - Commercial - Quality Control Management - Reporting & Statistics - For AEC Industry - Timesheet Management - CRM - For Residential - Real-Time Data - Customizable Reports - Contractor Management - Scheduling - Financial Management - Inventory Management - Mobile Access - Offline Access - Purchase Order Management - Supplier Management - Change Order Management - API - Activity Dashboard - RFI & Submittals - AI Copilot - Subcontractor Management - Status Tracking - Incident Reporting - Bid Management - Permit Management - Materials Management - Access Controls/Permissions - Activity Tracking - Real-Time Updates - Collaboration Tools - Document Management - Equipment Tracking - Contract/License Management - Generative AI - Task Management - Third-Party Integrations - Project Management - Risk Assessment - Accounting Integration - Audit Trail - Compliance Tracking - Building Information Model - Job Costing - Multiple Projects - Workflow Management - Estimating - Budget Tracking **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Planning** - Identify Demand - Manage Resources - Production Plans - Optimization **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Order Entry - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Warehouse Management - eCommerce Management - Financial Management - Stock Management - Order Management - Supply Chain Management - Distribution Management - Supplier Management - Project Management - Import/Export Management - Inventory Management - Invoice Management - Shipping Management - Returns Management - Sales Order Management **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods - Business Process Automation - Sales Automation - Marketing Automation **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Inventory Management - Change Order Management - Task Management - Budget Management - Project Planning/Scheduling - Resource Scheduling **Logistics and Operations** - Communication and Collaboration - Predictive Analytics - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **AI Assistant - Accounting** - AI Accounting Assistant **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Scheduling** - Production Schedules - Deployment - KPI Monitoring - Shop Floor Management - Scenario Planning **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Sales Forecasting - Third-Party Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management - Inventory Management - Support Ticket Management - Calendar Management - Financial Management - Client Management - Workflow Management - Time Off Management - Training Management - Employee Management - Vendor Management - Supply Chain Management - Payroll Management - Compliance Management - Document Management - Communication Management - Warehouse Management - Enterprise Asset Management - Sales Management - Project Management - Distribution Management - Marketing Management - Resource Scheduling **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management - Time & Expense Tracking - Multiple Projects - Approval Workflow **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration - HR Management - Task Management - Customizable Fields - Purchase Order Management **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Agentic AI - Advanced Planning and Scheduling (APS)** - Adaptive Learning **Additional Functionality** - Bills of Material - Process Modeling & Designing - Time Tracking - Work Order Management - "What If" Scenarios - Task Management - Process Control - Drag & Drop - Color Codes/Icons - Quality Management - Packaging - Generative AI - Resource Management - Demand Forecasting - Gantt Chart - Material Requirements Planning - Production Scheduling - AI Copilot - Multi-Location - Raw Material Tracking - Capacity Planning - Traceability - Order Management - ERP integration - Alerts/Notifications - Inventory Management - Collaboration Tools - Preventive Maintenance - Reporting/Analytics - Mobile Access - Quotes/Estimates - Billing & Invoicing - Change Management - Scheduling - Status Tracking - Gantt/Timeline View - API - Real-Time Data - Document Management - Approval Process Control - Prioritization - Activity Dashboard - Forecasting - What-if Analysis - Third-Party Integrations - Data Visualization - Supplier Management - Production Management - Compliance Management **Purchasing** - Demand - Purchase Orders - In Transit - Purchasing & Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs - Productivity Tools - Real-Time Data - Collaboration Tools - Data Analysis Tools **HR** - Payroll - Workforce Management - Time & Attendance **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options - Manufacturing Planning **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management - Purchase Order Management - Bid Management **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability - Mobile Access **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs - Procurement Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking - Cost Tracking - Activity Tracking - Order Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **HR** - Payroll - Workforce Management - Time & Attendance - Workflow Management **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Gantt/Timeline View - AI Copilot - Collaboration Tools - Revenue Recognition - File Sharing - Data Import/Export - Mobile Access - Project Costing - Multi-Currency - Reporting/Analytics - Activity Dashboard - Quotes/Estimates - Billing & Invoicing - Bill of Materials **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Additional Functionality** - Data Import/Export - Reminders - AI Copilot - Performance Metrics - Accounting - Billing & Invoicing - Point of Sale (POS) - Quotes/Estimates - Customizable Templates - Reporting & Statistics - Customizable Branding - Drag & Drop - Access Controls/Permissions - CRM - Integrated Business Operations - Multi-Location - Bills of Material - Reporting/Analytics - Customizable Reports - Visual Analytics - Business Intelligence **Additional Functionality** - Barcode Recognition - Multi-Currency - Accounting - Quotes/Estimates - API - Document Storage - Customizable Fields - Data Import/Export - CRM - Real-Time Reporting - Order Processing - Customizable Reports - Reporting & Statistics - Access Controls/Permissions - Barcoding/RFID - Activity Dashboard - Inventory Optimization - Real-Time Data - Barcode/Ticket Scanning - Bills of Material - Real-Time Analytics - AI Copilot **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Fraud Detection - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top Acumatica Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 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