---
title: Acumatica Reviews
meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2021 reviews by the users' company size, role or industry
  to find out how Acumatica works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 2021
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# Acumatica Reviews
**Vendor:** Acumatica  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,021
## About Acumatica
Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn&#39;t have to wrestle with disconnected tools or rigid software that can&#39;t keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next.



## Acumatica Pros & Cons
**What users like:**

- Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews)
- Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews)
- Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews)
- Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews)
- Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews)
- Reporting (169 reviews)
- User-Friendly (169 reviews)
- Easy Access (157 reviews)
- Data Management (154 reviews)
- Integrations (154 reviews)

**What users dislike:**

- Users find Acumatica&#39;s **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews)
- Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews)
- Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews)
- Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews)
- Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews)
- Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews)
- Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews)
- Limited Customization (108 reviews)
- Users find the **limited functionality** in Acumatica&#39;s scheduling and construction features frustrating and outdated. (105 reviews)
- Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews)

## Acumatica Reviews
  ### 1. Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tushar N. | Lead Implementation Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Acumatica?**

After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks more comfortable because the screens are cleaner, load faster, and it's easier to find what I'm looking for without unnecessary clicks. Since I spend most of my day in Purchase Orders, Production, Inventory, and Reports, these small improvements actually save a surprising amount of time.

What impressed me most is that the upgrade isn't just about a new look—it genuinely improves usability. Navigation feels more intuitive, searching for records is quicker, and switching between screens is much more seamless. Even when handling large volumes of transactions or testing customizations, the system feels more responsive than before.

I also appreciate that Acumatica continues to balance powerful customization with ease of use. We can adapt the ERP to business requirements without making future upgrades difficult, which is something I value as someone who works with implementations and testing. Overall, 2025 R2 feels like an upgrade that was designed with everyday users in mind, making routine work faster, simpler, and more enjoyable.

**What do you dislike about Acumatica?**

Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to continue building on the Modern UI by offering even more personalized and role-based workspaces so users can focus only on the information they need. That would make onboarding new users even easier.

I'd also love to see more ready-to-use dashboards, reports, and automation templates for common business scenarios. Acumatica already offers excellent flexibility, and expanding these out-of-the-box features would help organizations realize value even faster without additional configuration.

Overall, the direction Acumatica is taking is very encouraging. The platform keeps getting better with every release, and I'm excited to see how future versions continue to improve the user experience.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica has really helped us streamline multiple processes that used to be scattered across different tools. For example, tracking project costs, managing production orders, and handling inventory used to take a lot of manual effort and cross-checking. With Acumatica, most of this happens in one place, so I spend less time reconciling data and more time on actual decision-making. It also gives real-time visibility into our operations, which helps me catch issues early and keeps the team more coordinated. Overall, it’s saving time, reducing errors, and making daily work much smoother.

**Official Response from Ashley Spence:**

> Hi Tushar!

We’re thrilled to hear that you find our cloud ERP so flexible, user-friendly, and easy to navigate. It’s fantastic that the customizable processes and real-time visibility from our dashboards are helping you streamline your operations. Empowering you to spend less time on reconciling data and more on decision-making is exactly what we aim for. Hearing that Acumatica is helping you save time, reduce errors, and make your daily work smoother truly makes our day!

We also appreciate your honest feedback about system performance with large datasets and the complexity of certain screens. We are always working to improve, and insights like yours are invaluable in helping us refine the user experience. Our goal is to make every aspect of Acumatica as intuitive and efficient as possible, and we will certainly share your comments with our product team as we continue to enhance the platform.

Thank you again for your review. We’re proud to be your partner in driving efficiency and coordination for your team.

  ### 2. Adaptable and Efficient with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica because it makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate. I appreciate its adaptability, functionality, and universal ease of use. I use and value features like Velixo, Incoming AP Documents, Generic Queries, and Search Functions throughout the entire Acumatica Biome. The initial setup was much easier than GP or QuickBooks, thanks to the expertise of our formerly Klear Systems team, now part of Acumatica.

**What do you dislike about Acumatica?**

Import scenarios and report writing. They are not simple or easy to use, but Velixo is rolling out options to make this no longer an issue with their generic Write back and Template creation.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica makes gathering data and reporting timely to stakeholders easier, more efficient, and accurate.

**Official Response from Ashley Spence:**

> Hi Stan,

Thank you for the fantastic review! We are thrilled that our adaptable ERP solution makes data gathering and reporting more efficient and accurate for your stakeholders, and it is wonderful to hear that our team provided a smooth initial setup. 

We hear your feedback about import scenarios and report writing being challenging. While it is great that Velixo is rolling out new options to help with this, we highly recommend taking the free Integration Scenarios course and the Data Retrieval and Analysis course (linked below) on Acumatica Open University to make those tasks easier today. 

If you need any additional support or want to explore new reporting features, please visit the official Acumatica Community instead of the Acumatica User Group Forums to find the best resources, share ideas, and connect with our experts.

  ### 3. Solid Tool with Some Clunky Customization Challenges

**Rating:** 3.0/5.0 stars

**Reviewed by:** Paige S. | Project Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Acumatica?**

Acumatica offers a wide range of features and capabilities that are very user-friendly. One aspect I particularly appreciate is the flexibility to assign various levels of access to different users within our organization. This has made a significant difference, as it allows our operations team to access the information they need for their projects directly in Acumatica, without having to rely on the accounting team for assistance.

**What do you dislike about Acumatica?**

It can be a bit clunky at times, and to get any customization/changes done on the system can be a bit challenging

**What problems is Acumatica solving and how is that benefiting you?**

The approval mapping feature has saved us a significant amount of time and energy, especially since our structure is quite complex with various projects and subaccounts. With Acumatica, AP items are sent directly to the appropriate approving manager, who can easily access all the information needed to review and approve them.

**Official Response from Ashley Spence:**

> Hello,

Thank you for sharing your feedback with the Acumatica community.

It is great to hear that our platform’s flexible access levels are empowering your operations team to get the data they need directly. Breaking down those silos to ensure unified data access is exactly how we aim to support your efficiency and growth.

We also appreciate your candor regarding the customization challenges. We strive to provide a solution that adapts to your needs, but we understand that implementing specific changes can sometimes be complex. To help navigate those "clunky" moments, we encourage you to explore the technical training available in Acumatica University or reach out to our support team for guidance. We are always ready to listen and respond to help you get the most out of the system.

Finally, we are delighted that the approval mapping feature is streamlining your AP workflow. Saving time and energy on complex project structures is the kind of real-world solution we are driven to deliver.

Thank you for your partnership.

  ### 4. Steep Learning Curve, Needs Better Support

**Rating:** 1.5/5.0 stars

**Reviewed by:** Bax L.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like the interfaces and the ability to upload entries. I also appreciate the connectivity with Velixo.

**What do you dislike about Acumatica?**

It's difficult to use Acumatica to its fullest potential in my organization. The system has cumbersome reporting, so we rely heavily on external financials for reporting. The out-of-the-box reports do not work, and we struggle to address our issues within the system. Existing reports do not run, so we have to use ARM to create our own, and my team is not very savvy beyond Excel. Modules need to be set up individually, which adds too much overhead. Customizations that could improve operations, like dashboards and GIs and AI, require a coding background that my team lacks. It's hard to find a setting toggle or key item, which makes it almost unusable. We spend too much time looking for answers externally. There's minimal support for optimizing the software, and our business branches were set up in a non-GAAP compliant way, which complicates things. The initial setup was poor and we have to deal with these mistakes every day.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica offers a record-keeping system for AP, AR, and journal entries.

**Official Response from Ashley Spence:**

> Bax,

Thank you for taking the time to leave this review. I hear your frustration, and I want to address your concerns directly.

First, I am glad to hear that you like the user interface, the ability to upload entries, and the Velixo connectivity. It is great that our ERP solution provides a solid record-keeping foundation for your accounts payable, accounts receivable, and journal entries.

However, because our system is so flexible, early structural mistakes make everything else feel incredibly difficult. You should not have to manage these errors alone. I strongly suggest working with your current certified partner—or reaching out to your Acumatica Customer Success Manager—to untangle that initial setup. A good partner will help you fix the core structure so your team can stop fighting the software.

I also completely understand your struggles with reporting, ARM, and system customizations. While these tools do have a learning curve, you can find free, step-by-step training on the Acumatica Open University. We built specific courses for everyday users to help them master these reporting tools without needing a developer.

Finally, if you find yourself spending hours looking for a specific setting or toggle, please visit the Acumatica Community portal. Thousands of users, creators, and partners share advice, answer questions, and help each other optimize their daily workflows there.

We want your ERP solution to empower your team, not hold you back. Please look into these community and training resources (you can find links to both Open University & the Community Portal under the Services & Resources menu item on our website) and connect with a partner to get your system back on track.

  ### 5. Powerful Advancements, Minimal Setup Hurdles

**Rating:** 4.5/5.0 stars

**Reviewed by:** Parker M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Acumatica?**

I find Acumatica's reporting feature easy to use, allowing me to create unique reports that are tailored to our needs rather than relying on pre-made reports. I like that Acumatica is continuously growing and advancing, with new advancements every year that keep it ahead of older ERP solutions. The new UI features are particularly valuable to me as they let me design the format of the screens to create a more user-friendly environment, minimizing unnecessary clicks for my end users.

**What do you dislike about Acumatica?**

One of my end users' biggest complaints is seeing inventory allocation inside the sales order line screen. They currently have to click into the line details screen to see this information. This is a long process if you have a lot of items on the order. It was a lot of work to convert the data from the old system to Acumatica. Also early on in the implementation process, we had to make decisions on things we did not fully understand, and we just didn't know enough about the full capability of Acumatica to make some of these decisions.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica makes it easy to find and create customized reports and inquiries unique to us, improving user experience. It's continuously advancing, outpacing older ERP solutions. New UI features let me design user-friendly screens, reducing extra clicks and making navigation intuitive.

**Official Response from Ashley Spence:**

> Hi Parker,

We’re thrilled you enjoy our user-friendly reporting features and ability to create tailored reports. Acumatica’s customizable inquiries enhance your team’s experience, and we’re proud to stay ahead of older ERP solutions.

We understand your concerns about inventory allocation visibility within the sales order line screen and also recognize the challenges of transitioning data from your previous system. Implementing a robust platform often requires early decisions before fully understanding its capabilities.

Thank you for your patience during this process. I've provided a link to our free Open University which provides a variety of materials for online learning that can help anyone learn the skills needed to realize the full potential of Acumatica.

  ### 6. Intuitive Sales Order Process, but Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Blaine 'Belani' H. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I love how easy the sales orders are implemented and how I can search for any specific word that is in an order detail. What really stands out to me is how intuitive the sales order process is from start to finish. Creating and implementing an order doesn’t feel like a chore; it’s straightforward, clean, and doesn’t require jumping through unnecessary hoops. That alone saves time and reduces errors, especially when things are moving fast. The search functionality is a game-changer. Being able to search for any specific word or detail inside an order means I can instantly find what I’m looking for without digging through multiple screens or relying on memory. Whether it’s a customer note, a product reference, or a custom detail, it’s all immediately accessible. Net result: less time hunting, more time executing, and better visibility across the board. That efficiency is what makes Acumatica genuinely valuable in day-to-day operations.

**What do you dislike about Acumatica?**

Some workflows feel more complex than they need to be, especially for new users, and there's a bit of a learning curve. Certain screens aren’t always as intuitive as the sales order side of the system. Reporting and data extraction can also be a challenge, as getting data into a clean, usable format sometimes takes more steps than expected. Performance can feel inconsistent, particularly when running searches or reports with a lot of data.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps locate unknown problems and targets marketing to the right clientele. The intuitive sales order process saves time and reduces errors. The search feature allows quick access to specific order details, improving efficiency and visibility.

**Official Response from Ashley Spence:**

> Hi Blaine,

Thank you for sharing your experience using Acumatica Cloud ERP! We are thrilled to hear that our intuitive sales order process and powerful search features are saving your team time, reducing errors, and improving overall visibility.

We also sincerely appreciate your honest feedback regarding the learning curve, complex workflows, and reporting challenges. We want to ensure you get the absolute most out of your system, so we highly recommend exploring the free training available on Acumatica Open University. The "Getting Started With Acumatica" course is a perfect resource for new users, and the "S130 Data Retrieval And Analysis" course (linked below) offers excellent strategies for smoother data extraction. 

Additionally, our Acumatica Community forums are fantastic places to ask questions, share tips, and connect with other users to overcome workflow hurdles.

We are committed to building the future of business together, and we are always here to help you succeed.

  ### 7. Streamlined Business Processes with Acumatica, Could Be More User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clayton M.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like how everything is in one place with Acumatica, from accounting to sales and inventory. It's great that when other teams use the system, it automatically takes care of some of my work. I appreciate the automations and simplicity of the system.

**What do you dislike about Acumatica?**

I'm still new to Acumatica and some of the programming feels complicated to set up myself. I don't have a coding background and sometimes it feels like it requires that level of skills, like setting up GIs and business events. I wish business events and GIs were more user friendly to set up. I could automate a lot more of my work if I knew how to set these up simply. Also, I wish there had been an official training or some sort of resource I could utilize when first getting used to the system.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps with AR, invoicing, reconciliations, and payments, centralizing everything from accounting to sales and inventory. It automates work and simplifies processes, which I find beneficial.

**Official Response from Ashley Spence:**

> Hi Clayton,

Thank you for your feedback! We are thrilled that our ERP solution is helping you centralize your accounting, sales, and inventory to simplify your daily processes. 

It is completely understandable that setting up Generic Inquiries and Business Events feels overwhelming at first without a coding background. To help you easily automate even more of your work, we highly recommend exploring Acumatica Open University (linked below). It offers free, self-paced training courses designed specifically to help beginners master these powerful tools. 

Additionally, the Acumatica Community portal is a fantastic, welcoming place to connect with other users, ask questions, and share knowledge as you learn. We are so glad to have you with us, and we are excited to support your continued success!

  ### 8. Revolutionized Our Manufacturing Process but Needs Smoother Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben Z.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate that Acumatica allows us to accurately group our projects and maintain revision control. The interface is accessible to everyone and serves as a good baseline. I like how it integrates with typical entry data like Excel, making data entry easy. The third-party additions simplify integrations further. CADLink is my favorite addition, as it significantly speeds up my work, and the Engineering Workbench is a useful tool for its search, visualization, and modification capabilities.

**What do you dislike about Acumatica?**

So far, the pipeline from BOMs that are frequently modified or updated and shifting these changes to Manufacturing Orders/Production Orders in progress is a huge time-sink for me. I wish Production Orders had a similar functionality to Engineering Workbench, or were easier to update. Right now if I need to shift a material from one work center to another, I have to delete it out of one work center, and add it to a second. In Engineering Workbench, I can drag and drop this item between work centers. Not easy at all, we had a lot of background work to do on our existing data and make sure it was in the system before we went live.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica accurately groups projects, maintains revision control, and keeps an accessible interface. CADLink reduces data entry time drastically, and the Engineering Workbench helps modify Bills of Material. Integrations simplify data entry, boosting efficiency.

**Official Response from Ashley Spence:**

> Hi Ben,

Thank you so much for sharing your detailed feedback with us! We love hearing that our ERP solution helps you accurately group projects, maintain revision control, and boost efficiency with accessible integrations like CADLink and the Engineering Workbench. 

Since leaving your review earlier this year, we truly hope that you have found smoother ways to update your Bills of Material and shift materials between work centers. If you still want to streamline your Production Orders, we highly recommend exploring the Acumatica Open University (linked below). Specific courses like M100 Basic Manufacturing Implementation and M200 Basic Manufacturing Scenarios offer wonderful step-by-step guidance on optimizing these manufacturing workflows. 

You can also connect with other professionals and find collaborative solutions on the Acumatica Community. We appreciate your partnership and are thrilled to support your continued growth!

  ### 9. Cloud-Based Excellence with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert S.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica is cloud-based, which is essential for modern business operations. The UI is another highlight for me. It's easy to use for our employees, which is crucial for efficient workflow. The advanced planning and scheduling capabilities are impressive, helping us produce to forecast on time and keep our customers happy. It's great to have a secure environment and the ability to promise capabilities, ensuring we can meet deadlines and manage our manufacturing processes effectively.

**What do you dislike about Acumatica?**

I think the advanced planning and scheduling could be better. It needs to ensure that the supply chain's manufacturing requirements are calling for items to be in-house on time and needs to respect our manufacturing lead times, especially for an 8-level BOM. I feel like the MRP and CTP processes could be improved as well. Plus, the allocation process could be more intuitive and should respect the orders that have ship dates, especially when inventory is low.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to run our manufacturing business from lead to cash with ease, thanks to its cloud-based advanced planning and scheduling, which helps us produce on time and keep customers satisfied.

**Official Response from Ashley Spence:**

> Hi Robert,

Thank you for taking the time to share your feedback! I truly hope you have found solutions to the manufacturing challenges you experienced. We are thrilled that you love the secure cloud-based environment of our ERP solution, the intuitive user interface, and the ability to run your business seamlessly from lead to cash. 

I also completely understand your frustrations regarding advanced planning and scheduling, material requirements planning, capable to promise processes, and how allocations handle ship dates for an eight-level bill of materials. If you are still looking to optimize these specific workflows, I highly recommend exploring the "M200 Basic Manufacturing Scenarios" and "M210 Extended Manufacturing Scenarios" courses on Acumatica Open University (linked below). 

You can also visit the Acumatica Community to share your product ideas and discuss best practices with other users. We appreciate your partnership and are always here to help you succeed!

  ### 10. Customizable MRP Solution with Inventory Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Acumatica?**

I like Acumatica because it helps us manage a lot of manufacturing operations, like managing our inventory, providing solutions to customers, and coordinating material requirements for purchase. I appreciate the ease of customization in generic inquiries, as it allows me to easily create a custom view of all the data I need for each unique situation.

**What do you dislike about Acumatica?**

I find the MRP hard to use, but this is mostly because we have bad data in the system. It's challenging because we did not set up all of our inventory items correctly. It will definitely be improved when we take the time to clean this up and better use the system. Also, the initial setup of Acumatica was pretty involved, but I wasn't there for the full setup.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps us manage inventory, coordinate material requirements for purchase, and provide solutions to customers. I can easily use it to create custom views of data for unique situations.

**Official Response from Ashley Spence:**

> Hi Joshua,

Thank you so much for taking the time to share your feedback. We are thrilled to hear that our ERP solution is helping you seamlessly manage your inventory, coordinate material requirements, and customize your data views. 

We also completely understand your frustrations with the MRP features and the involved initial setup process. Getting your data clean and correctly configured is a big task, but it is definitely worth the effort. As you work on optimizing those inventory items, we highly encourage you to explore the Acumatica Open University (linked below) and the Acumatica Community. 

Both platforms offer fantastic resources, training, and collaborative support to help you get the most out of your system. We are cheering you on as you refine your data, and we are always here to help you succeed!

  ### 11. Flexible Configuration but Complex Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Edward H.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like Acumatica's configuration flexibility and data management/transparency. The ability to export/import data and provide in-system data analytics is valuable as it saves the lag involved in moving to an external warehouse for reporting and analytics. It also allows users to easily hone in on datasets and export to Excel or other tools for detailed analysis of building external reports and presentations.

**What do you dislike about Acumatica?**

I find the construction task structure in Acumatica relatively complex and inflexible compared to the rest of the system. It has a dependency on unit of measure alignment and hard connections of tasks to production orders. Also, the initial setup of Acumatica wasn't easy for our team.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for fabrication resource planning, construction costing, and billing. It offers configuration flexibility, data management, and transparency. The ability to export/import data enables efficient in-system analytics and saves time by eliminating the need for external reporting tools.

  ### 12. Comprehensive ERP with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nick S.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like that Acumatica offers many tools under one roof, which really helps streamline processes. The real-time visibility to project costs, materials, and activities is another aspect I find incredibly beneficial. I also really like having the mobile app on my phone, allowing me to access data in real time and make actionable decisions quickly when I'm away from the office.

**What do you dislike about Acumatica?**

Receiving material can be cumbersome because you have to access multiple screens just to enter it into the system. We could benefit from having an OCR tool that allowed us to scan the packing slip, with that auto lookup the PO and receive the qty of items on the packing list.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for real-time visibility into project costs, materials, and activities. It offers many tools under one roof, and the mobile app lets me access data on the go, enabling quick decisions.

**Official Response from Ashley Spence:**

> Hi Nick,

Thank you for your review! We love hearing that having multiple tools within our ERP solution helps streamline your operations and that the mobile app gives you real-time visibility into project costs, materials, and activities. 

We also appreciate your candid feedback about the material receiving process. We know that navigating multiple screens is frustrating, and your suggestion for an optical character recognition tool to scan packing slips and automate purchase orders is incredibly valuable. 

To help simplify your current workflow, you might find the "D100 Inventory and Order Management Basics" and "D210 Automated Warehouse Operations" courses on Acumatica Open University (linked below) helpful. Additionally, you can visit the Acumatica Community to discover how other users optimize their document recognition processes. 

Thank you for being a vital part of our community and for helping us build a better product!

  ### 13. Customizable and Intuitive for Manufacturing Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hunter H.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the ability to customize screens and visibility in Acumatica. It really helps with inventory tracking and user-friendly data entry. Users are more easily able to adopt the system alongside tracking manufacturing inventory and processes. The customization simplifies things for end users in data entry and helps leads in reading current data, making the workflow much simpler in answering questions concerning quantitative data.

**What do you dislike about Acumatica?**

I find navigating certain screens when building generic inquiries (GIs) challenging. It's difficult to explain what users are able to access to new admins; there's more needed than just clicking around—there should be an explanation of what these clicks do. The initial setup was laborious for user adoption and entry.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for inventory tracking and appreciate its user-friendly entry. The customization of screens simplifies work for end users, improving visibility and efficiency in our processes.

  ### 14. Effortless Usability Boosts Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** brett d.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ease of use and easy screens, which make navigating through the software straightforward. I appreciate the consistent platform formats, which provide a seamless experience. It's great to easily move between AR and AP flows without hassle, and I find the inventory management to be consistent from end to end. The initial setup was easy, taking about four months with the help of a VAR. I'd definitely recommend Acumatica to others.

**What do you dislike about Acumatica?**

I struggle with dashboards not being easy for us. We also have issues with versions of truth since we're not experts in this area.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for reporting, inventory management, and customer service. It solves these efficiently with its ease of use, easy screens, and consistent platform formats, helping me move easily between AR and AP flows and maintain inventory consistency end to end.

**Official Response from Ashley Spence:**

> Hi Brett!

Thank you so much for taking the time to share this, and for the kind words about Acumatica's ease of use, consistent platform experience, and AR/AP flows. It genuinely means a lot to hear that the system is helping your team work more efficiently across inventory and customer service. 

We do want to acknowledge your frustrations around dashboards and reporting consistency; those are real challenges, and you are certainly not alone in experiencing them. Since this review is from a few months ago, we hope you have already found your footing in these areas, but if not, we would love to point you to a couple of free resources on Acumatica Open University (linked below). The Dashboard and Widget Design course walks you through building dashboards and widgets step by step, and the Data Retrieval and Analysis course covers how to work with your data in a way that helps establish a single, reliable source of truth across your reporting. 

Both are completely free and available on demand. We are always here to support you, and we truly appreciate you recommending Acumatica to others.

  ### 15. Revolutionized Our Warehouse Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nate H.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I love the customizability of Acumatica and the fact that the sky's the limit with it. The benefits of hosting on a private cloud are great, especially as it allows us to have external apps trigger of Windows services and build customer-specific EDI solutions. I also find that direct SQL access makes reporting incredibly powerful. Acumatica has increased our visibility into our data tenfold and provides the tools to optimize our internal warehouse efficiency.

**What do you dislike about Acumatica?**

User adoption has been difficult, and it would be nice if there was a simpler UI for specialized roles like sales. Salespeople in the field are easily overwhelmed by the amount of screens and data in Acumatica. The initial setup was hard to get the hang of at first.

**What problems is Acumatica solving and how is that benefiting you?**

It has increased our visibility into data tenfold and provides tools to optimize warehouse efficiency.

**Official Response from Ashley Spence:**

> Hi Nate,

Thank you so much for taking the time to review our ERP solution! We're thrilled to hear your team enjoys the robust customizability, private cloud benefits, and incredible data visibility that optimizes your warehouse efficiency. 

We know that user adoption and a complex interface for specialized roles were challenging, and we truly hope you have found solutions to those hurdles by now. If your salespeople still feel overwhelmed by the system screens, we highly recommend checking out the "Getting Started with Acumatica ERP Modern UI" and "CRM Sales Operations" courses on Acumatica Open University (linked below). 

You can also explore the Acumatica Community for collaborative tips on customizing the user interface to simplify their daily tasks. We appreciate your partnership and love seeing your business thrive.

  ### 16. Growing Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claude M. | ERP Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Acumatica?**

The new Modern UI really enhances the user experience.  The ability for users to be able to adjust their screen flows to focus only on what they need helps with transactions and reviewing details.

**What do you dislike about Acumatica?**

Haven't noticed any changes in performance or outcomes.

**What problems is Acumatica solving and how is that benefiting you?**

Being able to track and react in real-time with our manufacturing processs.

**Official Response from Ashley Spence:**

> Hi Claude!

Thank you so much for taking the time to share this, and for the kind words about the Modern UI and screen flow flexibility—hearing that those features are making a real difference in how your team navigates transactions and reviews details means a lot to us. We're genuinely glad to have you as a growing partner, and we're here if there's anything we can do to help move the needle for your team!

  ### 17. Highly Customizable, Smooth Transition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeremy K.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I appreciate Acumatica's customizability, as it allows us to tailor the software to our processes without having to change our processes to fit the software. Its ease of use is another aspect I like, making it simple for us to work efficiently. The support provided is also a positive point. The initial setup was quite smooth compared to other implementations.

**What do you dislike about Acumatica?**

I find the fixed asset module clunky, and the project progress quantity tracking could use improvements. Having the ability to track production quantities on a revenue budget through the progress worksheet would be a huge improvement.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for intercompany accounting, project costing, and customizable reporting. It's customizable, so we can tailor the software to our processes. Plus, it's easy to use and has good support.

  ### 18. Customizable and Easy but Needs Expense Report Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** James S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Acumatica?**

I like that Acumatica is online, easy to use, and easily customizable. It's great that we were able to work with a partner vendor to create an import for our invoices from our claims and policy software, making it easy to load them into the Acumatica system.

**What do you dislike about Acumatica?**

I find that Acumatica is not the most user-friendly when it comes to handling expense reports. The screen navigation for these reports can be cumbersome, and our staff often needs explanations on how to add files, which can be a bit of a hassle.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for general ledger and tracking grants. It solves finance and accounting problems. It's online, easy to use, easily customizable, and integrates well with our claims and policy software for invoicing.

  ### 19. Highly Customizable ERP, Some Reporting Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt N.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like how Acumatica allows us to work more efficiently with our current FTE and scale faster without having to add more FTE. I appreciate the customizability of the platform where users can tailor it to suit their business. Additionally, the generic inquiries function is great as it allows you to build your own inquiries with data points that are relevant to your business.

**What do you dislike about Acumatica?**

The reporting aspect needs work. Building reports is clunky and could be improved for usability and also the speed at which they can be created.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica lets us work efficiently with our current staff and scales without adding more. Its customizable platform and generic inquiries function mean we can tailor it with relevant data points for our business.

  ### 20. Streamlined Processes with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tracy O. | Manager of Administrative Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ability to replicate all our manual processes, automating some, and streamlining data sharing across departments. The reduction of duplicate data entry and the ability to report across sales teams and production teams adds value.

**What do you dislike about Acumatica?**

There are limitations to the system and currently a few too many clicks necessary to complete some of our daily processes. Initial setup and integration was painful and took 3x longer than scheduled, but a lot of the delays and issues were internal driven rather than system based.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica serves as the source of truth for core process data, providing real-time access for various departments. It reduces duplicate data entry and streamlines data sharing across departments, enhancing reporting between sales and production teams.

**Official Response from Ashley Spence:**

> Hi Tracy,

Thanks for sharing your experience with Acumatica! We love hearing that our ERP solution helps your team automate manual processes, reduce duplicate data entry, and streamline data sharing between your sales and production departments.

We also appreciate your honest feedback regarding the lengthy initial setup and the extra clicks required for your daily tasks. To help you reduce those clicks and customize your screens, we encourage you to explore Acumatica Open University. The "W150 Workflows" course (linked below) is a fantastic, free resource that teaches you how to streamline your workflows without any coding.

Additionally, joining the Acumatica Community forums allows you to connect with peers, discover best practices, and find new ways to optimize your system.

We truly value your partnership and look forward to helping you make your daily operations even smoother.

  ### 21. Effective Inventory Management with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** misty  C.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica's ability to plan, create, and track. It helps me track inventory in real time, plan manufacturing needs, and create purchase orders and work orders.

**What do you dislike about Acumatica?**

I find there are way too many windows and duplicate information in Acumatica. I haven't found a way to scrap price parts in a production order yet. Also, the MRP should be able to filter to show just what I need to create POs for. I think the clock-in feature should be available in the production WO, instead of requiring a completely different screen.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica to manage inventory accurately, track inventory in real-time, and plan manufacturing needs. It helps me plan, create, and track to create purchase orders and work orders efficiently.

**Official Response from Ashley Spence:**

> Hi Misty,

Thanks so much for taking the time to share your experience with us. It is wonderful to hear that Acumatica is helping you track your inventory in real time, plan your manufacturing needs, and keep your purchase and work orders organized. 

I completely understand how frustrating it can be to deal with too many open windows, and I appreciate your feedback on wanting a more direct clock-in feature on the production work order screen, as well as better MRP filtering, and scrap tracking. Since a year or two has passed since your review, we hope you have found some of these solutions. However, if you are still looking for ways to streamline things, I highly recommend checking out the M200 Basic Manufacturing Scenarios and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below) for some great walkthroughs on MRP and production order management. 

You can also search the Acumatica Community for tips on setting up side panels to cut down on window clutter and to see how other users handle shop floor clock-ins. Thanks again for helping us make our ERP solution better!

  ### 22. Seamless, Integrated Platform with Real-Time Inventory and Powerful Dashboards

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Acumatica?**

What I like best about Acumatica is its fully integrated platform that connects CRM, sales, inventory, and financial data in one system. As an Intake Specialist, I can seamlessly manage opportunities, accounts, quotes, and convert them into sales orders without duplicate data entry. The real-time inventory visibility and order tracking help us respond quickly to customer requests. Its customizable dashboards and integration capabilities also make reporting and data synchronization efficient and reliable.

**What do you dislike about Acumatica?**

While Acumatica is highly functional, certain advanced configurations and customizations can require technical expertise and system administrator support. Some screens can feel data-dense, which may need some getting used to in the beginning. Additionally, complex reporting sometimes requires deeper knowledge of Generic Inquiries or external tools for advanced analytics. However, these challenges are manageable once users become familiar with the system.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica centralizes our CRM, sales, and inventory processes into one integrated system, eliminating data silos and manual duplication. It allows me to manage opportunities, generate quotes, and check inventory in real time without switching platforms. This improves accuracy, speeds up order processing, and enhances overall workflow efficiency

**Official Response from Ashley Spence:**

> Hello! Thank you for taking the time to share your experience and for the excellent review.

We are thrilled to hear that our fully integrated ERP solution is helping you eliminate data silos and manual data duplication. It is fantastic that centralized access to your CRM, sales, and inventory processes empowers you to seamlessly manage opportunities, generate quotes, and track orders in real time. Providing intuitive tools that improve accuracy, speed up order processing, and enhance overall workflow efficiency is exactly why we built Acumatica.

We also appreciate your honest feedback about the initial learning curve. We understand that our data-dense screens, advanced configurations, and complex reporting tools—like Generic Inquiries—can require technical expertise and take some time to master. We engineered our technology to be robust enough to handle complex business needs, but we know that adapting to advanced analytics can feel a bit overwhelming at first.

To help you and your system administrators unlock even more value, we invite you to explore our free, comprehensive online training at Acumatica Open University. Our active Community Portal is also an excellent resource for connecting with other users and discovering new ways to simplify advanced tasks.

We are so glad to have you in our community as we build the future of business, together. Please reach out to your support team if you ever need additional assistance!

  ### 23. Streamlined Order Management with Acumatica

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kendra B.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I really like the ease of use of Acumatica and how it has replaced our Excel spreadsheets. It saves us time and makes us more efficient in our day-to-day work. We no longer have to fill in data for our team members to know our current status.

**What do you dislike about Acumatica?**

I don't like that there are too many clicks to get things done and also a lot of unnecessary tabs that make things convoluted. The setup took quite a bit of the year to customize and set up, especially since we have a few subsidiary companies to work with.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica reduces manual entry and Excel dependency, saving us time and making operations more efficient by providing quick access to data for team collaboration.

**Official Response from Ashley Spence:**

> Hi Kendra,

Thank you for sharing your experience with our ERP solution. We are thrilled to hear that it helped your team move away from Excel spreadsheets, save time, and collaborate more efficiently. 

I also see your notes about the setup time for your subsidiary companies and the feeling that navigation requires too many clicks, and I am hopeful you have found solutions to streamline your daily tasks since then. If you are still looking for ways to reduce those clicks and convoluted tabs, I highly recommend checking out the "A150 Getting Started with Acumatica ERP" course on Acumatica Open University (linked below) for tips on personalizing your workspaces. 

Additionally, the "F300 Intercompany Transactions" course offers great insights into managing multiple branches, and the Acumatica Community is a fantastic place to connect with other users to share workflow tips. 

Thank you for being a valued part of our community!

  ### 24. Highly Customizable, Comprehensive Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrey B.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I really like that Acumatica is highly customizable and that many tasks can be implemented via low-code-no-code approaches. It's also impressive how it's used as a single source of truth for financial and inventory data and as the main driver for all business integrations. Plus, it's great to see it integrated well with the variety of other tools we use.

**What do you dislike about Acumatica?**

It can quickly become complex, but there is not much built-in functionality that helps users understand how they should work with the system (SOPs).

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica serves as a single source of truth for financial and inventory data and is crucial for business integrations. It helps our Finance, Distribution, Purchasing, and Inventory teams while facilitating EDI integrations with external partners.

**Official Response from Ashley Spence:**

> Hi Andrey,

Thank you for your detailed review! We love hearing that our highly customizable ERP solution serves as a reliable single source of truth for your financial data, inventory data, and business integrations. We also know that navigating a comprehensive system can sometimes feel complex without built-in standard operating procedures. 

To help your team master the system and build effective workflows, we highly recommend exploring the free training courses at Acumatica Open University, such as F100 Financial Basics and D100 Inventory and Order Management Basics (linked below). Additionally, the Acumatica Community is a wonderful place to connect with peers, and you can join the Financials and Distribution discussion forums to share best practices and discover how other users optimize their daily tasks. 

We are excited to continue supporting your growth and success!

  ### 25. Real-Time Insights, But Setup Challenges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Courtney W.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I love the business events and the automation features Acumatica offers, as they allow us to not have to worry about running processes manually and can show data for all our specific departments. I also love being able to build my own GI. It really helps us get data in real time and solves the issue of not having data to analyze.

**What do you dislike about Acumatica?**

I find the report designer difficult to use. Business events are tough to troubleshoot as well. The initial setup was tough with the VAR because they didn’t know enough about our business to set it up correctly.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica lets us get real-time data, solve data unavailability issues, automate processes, and show department-specific data without manual interventions.

**Official Response from Ashley Spence:**

> Hi Courtney,

Thank you for sharing your experience with us! Since this review was left a few months ago, I sincerely hope you and your team have smoothed out those initial setup challenges with your VAR and are getting the most out of our ERP solution. 

It is wonderful to hear that our business events, automation features, and Generic Inquiries are helping your departments access real-time data without manual interventions. We completely understand that the report designer can feel complex and that troubleshooting business events is sometimes difficult. If you are still looking for extra guidance, I highly recommend exploring the free S150 Report Designer course (linked below) on Acumatica Open University. 

You can also find excellent guides, discussions, and support for troubleshooting business events directly within the Acumatica Community. We appreciate your continued partnership, and we love working together to support your growth.

  ### 26. Highly Customizable, But Improvements Needed for Speed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashlea D.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I love that Acumatica is so customizable and easy to use. We've created several user-defined fields to customize Acumatica for our sales process, which really makes it fit our unique needs. I also rated it a 10 because I think it's great!

**What do you dislike about Acumatica?**

I don't like how quickly you go from entering an order to invoice when we have a customer standing in front of us. They often have to wait because the sales order/invoicing isn't very quick, with too many clicks involved.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for sales order management, AR functionality, and reporting. It's customizable and easy to use, enhancing our sales process with UDFs, though the sales order/invoicing could be quicker for faster customer transactions.

**Official Response from Ashley Spence:**

> Hi Ashlea!

Thank you so much for your thoughtful review and for rating Acumatica a 10! It's wonderful to hear that the customization and user-defined fields have helped you tailor your sales process to fit your unique needs. 

We also really appreciate you sharing the friction you've experienced with sales order and invoicing speed, especially when a customer is standing right in front of you. Since this review is a couple of months old now, I'm hopeful you've already found some relief, but in case it's helpful, I'd love to point you toward a few resources. 

Acumatica Open University (linked below) offers the D100 Inventory and Order Management Basics course, which includes a lesson on Quick Processing of Sales Orders, designed to reduce clicks and speed up order-to-invoice transactions. The D300 Order Management Basics course is another great one for streamlining your sales processes. You can also search the Acumatica Community forums for "Quick Process" order types, where fellow users share practical tips for faster checkouts. 

Thanks again for being part of our community, and please don't hesitate to reach out if there's anything else we can help with!

  ### 27. Built to Grow With the Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

What we like most about Acumatica Cloud ERP is its flexibility and scalability without unnecessary complexity. It provides strong financial control, intuitive day to day usability, and the ability to adapt processes as the business grows. The open architecture and integration capability give confidence that the platform can evolve alongside changing operational and reporting needs.

**What do you dislike about Acumatica?**

What we liked least was the level of configuration required to unlock the platform’s full capability. Some workflows and reports are not intuitive out of the box, and the user experience can feel inconsistent across modules. New users often face a learning curve before becoming fully productive.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica is solving challenges around financial visibility, control, and scalability as the business grows. It provides a single, reliable source of financial data, reduces manual processing, and supports more structured workflows. This has improved confidence in reporting, enabled better decision making, and allowed the organisation to scale without needing to change systems.

  ### 28. Intuitive Interface, Needs BOM Visibility

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael G.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I find the GUI of Acumatica relatively easy to understand. It makes finding the information I need straightforward, and being able to export to Excel is really helpful for formatting into reports. I'm relatively new to Acumatica, but its intuitive nature enhances my ability to use the software effectively.

**What do you dislike about Acumatica?**

I find it frustrating that the visual BOM, which I use frequently, was hidden in the latest revision of Acumatica. Also, the BOM and Routing are quite multi-screen heavy.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for order and inventory management. The GUI is easy to understand, making it intuitive to find information and create reports. Exporting to Excel is helpful for organizing data.

**Official Response from Ashley Spence:**

> Hi Michael!

Thank you so much for taking the time to leave this review! It's great to hear that you're finding the interface intuitive and that the Excel export feature is making your reporting workflows easier. Those are things we've worked hard on, so it really means a lot to hear that they're landing well, especially for someone newer to the platform.

We completely hear you on the Visual BOM and the multi-screen navigation for BOM and Routing. That feedback is genuinely useful, and we're sorry those areas have added friction to your day. If you haven't already, the M100: Basic Manufacturing Implementation and M200: Basic Manufacturing Scenarios courses on Acumatica Open University (linked below) walk through BOM and Routing workflows in detail and may help you navigate those screens more efficiently. 

The Acumatica Community (community.acumatica.com) is also a great place to connect with other manufacturing users who've worked through similar challenges and can share tips and shortcuts that aren't always obvious at first glance. We hope these resources help, and please don't hesitate to reach out if there's anything else we can do to support you!

  ### 29. User-Friendly with Attachment Workflow, Purchase Entry Needs Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aisha S. | Manager - Accounting

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica for its ease of use and how it allows all files to be attached to records. This makes it easy for approval reviews and audits.

**What do you dislike about Acumatica?**

Purchase order entry for general users is a bit complex. Sometimes users get caught in an input loop because there's an attachment requirement for each purchase line. This causes a save requirement loop that users can't get out of if they haven't saved the header portion of the PO before they move to the line item entry.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for basic accounting functionality. It's easy to use, and having all files attached to records streamlines approval reviews and audits.

**Official Response from Ashley Spence:**

> Hi Aisha,

We are so glad to hear that the file attachment feature is making your approval reviews and audits a breeze.

We also completely understand your frustration with the purchase order entry process, as getting stuck in a save requirement loop before finishing the header can be a headache for your team. To help your users streamline this workflow, we highly recommend exploring the "D100 Inventory and Order Management Basics" course (linked below) on Acumatica Open University.

Additionally, the Distribution forum within our Acumatica Community is a fantastic place to connect with other users, ask questions, and discover clever ways to handle line item attachments.

Thank you for sharing your feedback, and we look forward to supporting your continued success!

  ### 30. Highly Customizable with Diverse Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Timothy R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I appreciate the wide variety of ISVs that integrate with Acumatica, allowing us to customize what we need effectively. I also find the ability to have data all in one place, which we can retrieve and export as needed, incredibly useful. I particularly value the Generic Inquiries and the OData connector, which are key features for our operations.

**What do you dislike about Acumatica?**

I dislike the inability to reference a formula field within the same GI. It makes it necessary to have complex GIs that reference other GIs, sometimes involving multiples.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica keeps data in one place for easy access and export. I like the wide range of ISVs for integration and customization.

**Official Response from Ashley Spence:**

> Hi Timothy!

Thank you so much for this thoughtful review! It's great to hear that the ISV integrations, centralized data, Generic Inquiries, and the OData connector are making a real difference for your team. 

We completely understand the frustration with not being able to reference a formula field within the same GI; having to chain multiple GIs together to work around that limitation is far from ideal, and your feedback is exactly the kind of input that helps us improve. If you haven't already, we'd encourage you to check out our S130 Data Retrieval and Analysis course on Acumatica Open University (linked below), which covers formulas in Generic Inquiries in depth and may offer some helpful techniques for simplifying your current setup. 

You can also connect with other users on the Acumatica Community portal (community.acumatica.com), where peers regularly share tips and creative approaches to GI challenges. We're glad to have you with us, and we look forward to continuing to build a better experience, together.

  ### 31. User-Friendly Financial Tools with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher  T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Acumatica?**

I like that Acumatica makes reconciliation and tracking much easier for our financial reporting needs, especially in accounts receivable and payable. Its ease of use stands out for me, particularly when entering and completing invoices and payments. I also enjoy the AP function and incoming document recognition features, which are very helpful. The initial setup was very easy, and it interacts well with our claim software, Origami.

**What do you dislike about Acumatica?**

I find the vendor module we use for payments very complicated and too user reliant.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for financial reporting, making reconciliation and tracking much easier, especially with the ease of entering and completing invoices and payments.

**Official Response from Ashley Spence:**

> Hi Christopher,


Thank you so much for your thoughtful review. We love hearing that our ERP solution makes your financial reporting, reconciliation, and tracking much easier. It is wonderful that the initial setup went smoothly and that the accounts payable functions streamline your operations alongside Origami. 

We also appreciate your honest feedback about the vendor payments module feeling complicated and heavily reliant on the user. We want to empower you to use every tool with complete confidence. To help simplify this process, we highly recommend checking out the free training courses on the Acumatica Open University, such as the F100 Financials course (linked below). 

Additionally, you can visit the Acumatica Community to ask questions, share tips, and find collaborative solutions with other professionals. Thank you for being a valued part of our community!

  ### 32. Highly Customizable with Expansive User Roles

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brandon R.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like the customizability of Acumatica and I love the expansive user roles. We can essentially create whatever reports, screens, and views we want, and then set permissions on all those items to customize what users see.

**What do you dislike about Acumatica?**

I think the ability to customize without heavy code, but I am glad to hear that is going to be addressed in a future update! It was a little complicated due to the sheer amount of data we wanted to import and the customizations we wanted.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides true financials and accurate data, allows us to create custom reports, screens, and views, and set user permissions effectively.

**Official Response from Ashley Spence:**

> Hi Brandon,

Thank you so much for sharing your thoughts. We are thrilled that the expansive user roles and customizability of our ERP solution are helping you streamline your operations, secure accurate data, and build the exact views you need. 

We also completely understand your point about the challenges of customizing without heavy code, especially when you are importing a massive amount of data. You are absolutely right that our upcoming updates are focusing heavily on making no-code configuration much easier! 

In the meantime, we highly recommend checking out the Acumatica Open University for helpful materials like the T190 Quick Start in Customization course (linked below). 

You can also find wonderful low-code discussions directly in the Acumatica Community, which we suggest using for reliable guidance instead of general Acumatica User Group Forums. We truly appreciate your feedback and are excited to continue supporting your growth!

  ### 33. Customizable but Needs Improved Usability for Manufacturing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Estan S.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like that I can customize Acumatica and find any data I want through generic inquiries. I also appreciate being able to find key quality points like attributes, which means I can centralize all of my data in one place without needing outside processing.

**What do you dislike about Acumatica?**

It could be more user-friendly on the manufacturing side. The people on the shop floor find it difficult to complete production orders frequently.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for costing inventory management and production workflow. It helps me centralize all my data without outside processing and allows me to customize and find any data I need through generic inquiries.

**Official Response from Ashley Spence:**

> Hi Estan!

Thank you so much for taking the time to share your experience, and we're glad to hear that Acumatica's customization, generic inquiries, and centralized data management have been working well for you. 

We completely understand the frustration around shop floor usability, and we want you to know that feedback like yours genuinely helps us improve. If you or your team are still working through production order challenges on the floor, we'd encourage you to check out the manufacturing courses available on Acumatica Open University (linked below), particularly M100 Basic Manufacturing Implementation, M200 Basic Manufacturing Scenarios, and M210 Extended Manufacturing Scenarios. These courses cover production order configuration and shop floor workflows in practical detail, and they're completely free to access. 

We're also hopeful that, since some time has passed, you may have already discovered some of these resources or seen improvements in your experience. Either way, we're here to help, so please don't hesitate to reach out through the Acumatica Community if there's anything we can do to support your team.

  ### 34. Modern UI Enhances Usability, Setup Demands Effort

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Acumatica?**

I really like Acumatica's Modern UI and the ease of use to create GIs. The software houses all of our data in one place with easy search functions, which I find incredibly convenient. I'm excited about how the Modern UI will allow minimizing the screens and tabs my team needs to look at, ultimately improving our efficiency.

**What do you dislike about Acumatica?**

There is a lot of information and a lot of tabs to look through, making it really hard to train new hires on what they need to look at. In addition, the Production Order module is very manual and requires a lot of specific buttons to be pressed.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica stores all our data in one place with easy search functions, simplifying data access. The Modern UI minimizes screens and tabs, boosting efficiency for my team.

  ### 35. Highly Customizable with Robust Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Russ G.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I really like Acumatica's customization capabilities, which our in-house development team leverages to meet our specific needs. The pricing model suits our low volume, high dollar business model well. Plus, the direct support from Acumatica makes assistance quick and easy because we don't have a VAR involved.

**What do you dislike about Acumatica?**

The upgrade process with many customizations can be difficult to keep up with. Workflow control and field visibility could be simpler. Sometimes users complain about how much is on the screen.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica allows us to run our entire business, storing data and handling all our reporting efficiently.

**Official Response from Ashley Spence:**

> Hi Russ!

Thank you so much for taking the time to share such thoughtful feedback! It genuinely means a lot to hear that Acumatica's customization capabilities, pricing model, and direct support are working well for your team. We know how important it is to have a system that fits your business, not the other way around. 

That said, we also hear you on the challenges around upgrades, workflow control, and screen complexity. These are real pain points, and we want to help. For workflow and field visibility, we'd encourage you and your development team to check out the W150 Workflows course on Acumatica Open University (linked below), which walks through how to customize and configure workflows without coding. The W140 Customization Projects course is also a great resource for managing and maintaining customizations through upgrades more smoothly. 

For ongoing conversations and tips from others navigating similar challenges, the Acumatica Community at community.acumatica.com is a great place to connect with peers and post questions. We're always working to make things easier, and feedback like yours directly shapes where we focus next.

  ### 36. Streamlined Accounting with Room for UI Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hillari B. | Director of Marketing

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I use Acumatica as our primary accounting software. It modernized our team and takes care of billing and expense approvals. I like that it makes complex data easier to navigate, which saved me time and reduces frustration. The initial setup was pretty easy, and the onboarding team was helpful.

**What do you dislike about Acumatica?**

The user interface could be improved. There are too many clicks required to get expense details, making it not intuitive.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica modernized our team with up-to-date features, streamlining billing and expense approvals. It makes complex data easier to navigate, saving me time and reducing frustration.

**Official Response from Ashley Spence:**

> Hi Hillari,

Thank you for sharing your experience using Acumatica. We are thrilled to hear that our ERP solution modernized your team, streamlined your billing, and made complex data easier to navigate. 

We also appreciate your honest feedback regarding the user interface and the extra clicks needed for expense details. To help make navigation a bit more intuitive, we recommend checking out the Getting Started course on Acumatica University (linked below) for helpful user interface tips. 

Additionally, the Financials forum within our Acumatica Community Groups is a fantastic place to connect with other users and discover best practices for expense management. We value your partnership and are always here to support your success.

  ### 37. Highly Customizable with Room for UI Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Martha R.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like all the capabilities and reporting options that Acumatica provides. I can customize just about every screen, which is a big plus for me. The dashboards are also great because they allow me to embed workspace pages in widgets.

**What do you dislike about Acumatica?**

The UI could be more modern with easier access to adjust settings. The amount of clicks it takes to complete some transactions.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for project cost and budget tracking. I love its capabilities, especially the customizable screens and dashboards that let me embed workspace pages in widgets, enhancing my productivity.

  ### 38. Intuitive Startup with Initial Setup Hurdles

**Rating:** 3.5/5.0 stars

**Reviewed by:** Stephanie L.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like that Acumatica is our new ERP for our field service business. It allows us to run our new business and see profitability. It seems fairly intuitive and not overly complex, even though I am brand new to using it. The overall structure makes sense and my first impression is great.

**What do you dislike about Acumatica?**

Some things are a bit clunky such as the separation of billable hours and payroll. Still figuring this out though.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica helps us run our new business and see profitability. It also seems fairly intuitive and not overly complex.

  ### 39. Empowers with Clarity and Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** CJ G.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like the ease of access and the customizability of Acumatica. It gives me clarity and efficient reporting, which I find very valuable. Being able to generate reports and simplify reporting is a huge plus. I also found the initial setup to be fairly simple.

**What do you dislike about Acumatica?**

I think that creating GIs could be a little simpler

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for inventory management, sales orders, MRP, accounting, and manufacturing. It gives me clarity and efficient reporting. The ease of access and customizability, especially in generating reports, are very valuable.

**Official Response from Ashley Spence:**

> Hi CJ!

Thank you so much for taking the time to share this, and we are really glad to hear that Acumatica has brought clarity and flexibility to your day-to-day work across inventory management, sales orders, MRP, accounting, and manufacturing. That is exactly what we set out to do. 

Your point about Generic Inquiries is well taken, and it is feedback we genuinely appreciate. If you have not already explored it, the End-User Course: Data Retrieval and Analysis on Acumatica Open University (linked below) walks through how to create and configure GIs step by step, and you can even earn a certificate when you complete it. For a deeper technical dive, the S130 Data Retrieval and Analysis course covers the same topics with more advanced content. Both are completely free. 

We hope these resources make building GIs feel a lot more intuitive, and as always, do not hesitate to reach out if there is anything else we can do to support you.

  ### 40. Flexible System with Streamlined Workflows but Needs Payroll Enhancements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jaimee N.

**Reviewed Date:** January 27, 2026

**What do you like best about Acumatica?**

I like Acumatica for its system flexibility and efficient workflows. I appreciate the access to real-time data which really helps in managing our operations smoothly. The out-of-the-box reports are another feature I like as they simplify the reporting process.

**What do you dislike about Acumatica?**

I think the payroll module in Acumatica needs more focus. Specifically, the time entry process could be simplified, from entry to the execution of payment and reports.

**What problems is Acumatica solving and how is that benefiting you?**

I find Acumatica's system flexibility and efficient workflows improve our daily operations, with access to real-time data streamlining processes.

**Official Response from Ashley Spence:**

> Hi Jaimee!

Thank you for sharing your experience with us! We are thrilled to hear that you are enjoying our system flexibility, efficient workflows, and out-of-the-box reports to streamline your daily operations.

We also appreciate your candid feedback regarding the payroll module and time entry process, as your insights help us continuously improve our ERP solution. To help simplify these specific workflows, we encourage you to explore the free L100 Payroll Implementation and Processing course (linked below) on Acumatica Open University.

Additionally, you can join the dedicated Payroll discussion forum within the Acumatica Community to collaborate with other users, ask questions, and share practical tips on time entry and payment execution.

Thank you for being a valued member of our community, and please let us know if you need any further assistance.

  ### 41. Streamlined and Smart Cloud ERP Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dina T.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like that Acumatica is cloud-based and natively built in the cloud. It's smart, customizable, logical, and modern. I also appreciate that it develops continuously.

**What do you dislike about Acumatica?**

I find the user-friendliness of Acumatica could be a challenge for non-technical field users. There are certain functionalities I would like to see as part of one system with Acumatica, instead of currently being available through ISVs.

**What problems is Acumatica solving and how is that benefiting you?**

We use Acumatica to unify data as one source of truth, streamline processes, and handle increased transaction volumes efficiently with existing resources.

  ### 42. Efficient Financial Management, Clunky Expense Feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karen  C.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I really like how easy it is to see all the project financials from one page. The AR and AP modules are easy to use.

**What do you dislike about Acumatica?**

The expense management for company credit cards is clunky. Also, the initial setup of Acumatica was not easy and felt pretty overwhelming.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for all financials, project costing, and inventory management. I really like how easy it is to see all the project financials from one page, and the AR and AP modules are easy to use.

**Official Response from Ashley Spence:**

> Hi Karen,

Thank you for sharing your experience! We love hearing that you enjoy seeing all your project financials on one page and find the AR and AP modules easy to use. 

We completely understand your frustration with the initial setup of our ERP solution, as well as the clunky feel of the company credit card expense management feature. To help make things easier, we encourage you to explore the free training courses at Acumatica Open University (linked below) to master those financial tools. 

You can also join the Acumatica Community to connect with other users, share insights, and find helpful discussions on credit card processing. We appreciate your honest feedback and are always working together to improve your experience.

  ### 43. Comprehensive Features, But Complex Setup

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jan D.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like the ability to do multiple financial processes in one program with Acumatica. It helps with faster invoice processing and the ability to use projects and tasks. I appreciate the more functions and greater detail it offers compared to what I used before.

**What do you dislike about Acumatica?**

I find Acumatica sometimes seems to be deliberately overcomplicated. Also, the initial setup was very painful.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica speeds up invoice processing and enables project and task management while allowing multiple financial processes in one program.

**Official Response from Ashley Spence:**

> Hi Jan!

Thank you so much for taking the time to share your experience with Acumatica! It's great to hear that consolidating your financial processes, speeding up invoice processing, and managing projects and tasks in one place has made a real difference for your team. 

We completely understand that the initial setup can feel overwhelming, and we genuinely appreciate you flagging that. To help get you more comfortable with the platform, we'd love to point you toward a couple of free resources on Acumatica Open University (linked below): the Getting Started with Acumatica ERP course covers navigation and core operations, while the F100 Financial Basics course goes deeper into accounts receivable, invoice processing, and cash management. 

You can also connect with fellow users and find helpful tips on our Community Portal at community.acumatica.com. We hope these resources make things feel a little less complicated, and we're always here if you need additional support!

  ### 44. Flexible and Easy-to-Use ERP with Seamless Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lauren L.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like Acumatica for its flexibility to handle complex and evolving business needs. The open source framing is great because it allows us to work with our third parties for seamless data integrations. Also, the initial setup was very easy.

**What do you dislike about Acumatica?**

I struggle with the ease of screen simplification for varied roles and teams.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica provides cost visibility and compliance management, along with flexibility to adapt to complex business needs and facilitates seamless data integration with third-party tools.

**Official Response from Ashley Spence:**

> Hi Lauren,

Thank you so much for sharing your experience! We love hearing that our flexible ERP solution, easy initial setup, and seamless third-party data integrations are giving you clear cost visibility and compliance management. 

I completely understand that simplifying screens for varied roles and teams has been a bit of a challenge for you. To help you customize the system for your entire team, I highly recommend visiting the Acumatica Open University. You can take free online courses like "Getting Started with Acumatica ERP" and "Quick Start in Customization" (linked below) to master user interface configuration. 

Additionally, you can find a highly useful "Modern UI: Quick-Start Guide and Tips" post in the Acumatica Community. We are dedicated to supporting your growth and operational efficiency, so please let us know if you need help accessing any of these resources!

  ### 45. Acumatica

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Acumatica?**

All the data being in the same place. I came from a system where we had to use multiple systems to run our day to day and Acumatica has given us the ability to see all the data in one place.

**What do you dislike about Acumatica?**

The multiple window/clicks to get through all the data. I wish that sales orders history at the item level was easier to view on the fly. I know reports/GIs can be built to view this data, but it would be so much better to see the history without doing so.

**What problems is Acumatica solving and how is that benefiting you?**

Scheduling price changes, we have thousands of items with 18 levels of pricing, so the ability to scchedule price changes has been amazing!

  ### 46. Efficient Financial Management with Customizable and User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darren F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Acumatica?**

I like Acumatica for its ease of user interface. It really helps with quick production of financial statements and offers easy drilldown to supporting transactions. The ability to customize reports is really good.

**What do you dislike about Acumatica?**

I find understanding how joins work between data elements challenging. Also, customizing the login screen should be simplified. The initial setup was difficult because lots of data cleanup was required.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica allows quick production of financial statements and easy drilldown to supporting transactions.

**Official Response from Ashley Spence:**

> Hi Darren,

Thanks so much for taking the time to share your feedback! We love hearing that our user-friendly interface, quick drilldowns, and customizable reports are helping your team produce financial statements faster. 

We completely understand that initial data cleanup can be a hurdle, and we appreciate your patience during the setup process. We also hear your concerns about customizing the login screen and understanding data joins. 

To help make reporting easier, we encourage you to explore the free Reporting and Customization courses at Acumatica Open University (linked below). You can also connect with other users, ask questions, and share tips in the Acumatica Community (https://community.acumatica.com/). 

We are so glad our cloud-based ERP solution is adding value to your business, and we are excited to continue supporting your growth!

  ### 47. Intuitive UI, But Setup Needs Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connor M.

**Reviewed Date:** January 26, 2026

**What do you like best about Acumatica?**

I like that Acumatica integrates multiple systems into one solution. The user interface is the best, and I find that processing documents is easy. I also appreciate the generic inquiries feature, which works well for me.

**What do you dislike about Acumatica?**

Email activities is not very intuitive and could use better organization and easier access directly from documents.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica integrates multiple systems into one solution. I find the user interface is the best, making generic inquiries and processing documents easy.

**Official Response from Ashley Spence:**

> Hi Connor!

Thank you so much for taking the time to share your experience! It's great to hear that the user interface, document processing, and generic inquiries feature are working well for you. Those are some of our favorite things about Acumatica, too. 

We hear you on the email activities side of things. It can definitely take some getting used to. If you haven't already, the End-User Course: CRM Marketing Operations on Acumatica Open University (linked below) walks through managing emails and activities step by step, and we think it could make a real difference. 

The Acumatica Community portal (community.acumatica.com) is also a great place to connect with other users and get tips from people who've worked through similar challenges. We hope you've found some helpful solutions since posting this, and please don't hesitate to reach out if there's anything we can do to support you further!

  ### 48. Simple and Configurable, Needs Better Automation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Luca R. | Deputy General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Acumatica?**

I find Acumatica simple to use and highly configurable, which has allowed us to tailor the application to our needs.

**What do you dislike about Acumatica?**

Acumatica's automation is basic and very difficult to use with more complex distribution issues, like multiple warehouses, lot tracking, and kits. The initial setup wasn't easy at all.

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica consolidated our software needs into fewer platforms. It's simple to use and highly configurable, allowing us to tailor applications to our needs.

**Official Response from Ashley Spence:**

> Hi Luca,

Thank you for taking the time to share your feedback! We are thrilled to hear that Acumatica Cloud ERP consolidated your software needs and that you are enjoying its simple, configurable platform. 

We understand that configuring advanced automation for multiple warehouses, lot tracking, and kits can be challenging during the initial setup. To help streamline these complex distribution tasks, we highly recommend joining the Distribution group in our Acumatica Community Groups to collaborate with other users and experts. 

Additionally, Acumatica University offers helpful training to expand your system knowledge, including the D200 Inventory and Order Management Extended Scenarios course and the D210 Automated Warehouse Operations course (linked below). 

We appreciate your partnership and look forward to supporting your continued growth.

  ### 49. Effortless Financial and Inventory Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** alex g. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Acumatica?**

I use Acumatica to manage our finances and inventory, and it keeps track of purchases and accounting efficiently. I like that it is very easy to use compared to our former systems. Creating requisitions and purchase orders are a breeze with Acumatica.

**What do you dislike about Acumatica?**

I don't dislike anything

**What problems is Acumatica solving and how is that benefiting you?**

Acumatica keeps track of purchases and accounting. It simplifies managing our finances and inventory, making it easier to create requisitions and purchase orders.

**Official Response from Ashley Spence:**

> Hi Alex!

Thank you for your review of Acumatica! We're happy to hear how it's helping your team stay on top of inventory and payables. I would like to offer some additional resources for learning additional functionality within our system:

1) Open University: Acumatica Open University provides different learning paths, based on your specific role, that detail the courses recommended for you.
2) Acumatica Community: Discussion Forums, Educational Resources, Meetup Info, and more can be found here!
3) Acumatica User Groups: I encourage you to find a local User Group. These can also be found in the Acumatica Community and are an excellent resource with quarterly gatherings, Tips & Tricks discussions, and educational presentations by 3rd party solutions.

  ### 50. User-Friendly Cloud-Based ERP with Room for AI Enhancements

**Rating:** 3.5/5.0 stars

**Reviewed by:** Valerie O.

**Reviewed Date:** January 28, 2026

**What do you like best about Acumatica?**

I like that Acumatica is user-friendly and cloud-based. Once you know how to use one module, it's consistent across all modules, which is great. I also appreciate how you can add columns for different data and export to Excel easily.

**What do you dislike about Acumatica?**

There's a lot of clicks to create reports and get information.

**What problems is Acumatica solving and how is that benefiting you?**

I use Acumatica for accounting to track construction projects' actual versus budget and to restore retail sales.


## Acumatica Discussions
  - [How has Acumatica worked as an all-in-one ERP and single source of truth for you?](https://www.g2.com/discussions/how-has-acumatica-worked-as-an-all-in-one-erp-and-single-source-of-truth-for-you) - 1 comment, 1 upvote
  - [I&#39;d like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote
  - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world?  We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and &quot;hope it integrates and works&quot;.](https://www.g2.com/discussions/31687-will-you-integrate-a-hr-suite-of-services-in-to-your-workspace-menu-that-then-integrates-to-payroll-for-our-world-we-understand-why-3rd-party-consultants-are-engaged-but-it-can-look-expensive-and-daunting-to-customize-for-small-businesses-and-hope-i) - 1 comment, 1 upvote
  - [Will you one day allow for deleting transactions after posting?](https://www.g2.com/discussions/24048-will-you-one-day-allow-for-deleting-transactions-after-posting) - 1 comment, 1 upvote
  - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote

- [View Acumatica pricing details and edition comparison](https://www.g2.com/products/acumatica/reviews?filters%5Bsentiment_snippet%5D=1492131&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A11%3A36+-0500&secure%5Bsession_id%5D=fd3c4c5e-e7fe-49a8-ae77-aec3a4bd9aee&secure%5Btoken%5D=b938221e0ddeff82e2d29d9a2e093bbb280678a2c486fe4229f34ca8743d3628&format=llm_user)
## Acumatica Integrations
  - [AcuRental](https://www.g2.com/products/acurental/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Boomi Data Integration](https://www.g2.com/products/boomi-data-integration/reviews)
  - [Celigo](https://www.g2.com/products/celigo/reviews)
  - [CIMcloud](https://www.g2.com/products/cimcloud/reviews)
  - [Datarails](https://www.g2.com/products/datarails/reviews)
  - [EasyPost](https://www.g2.com/products/easypost/reviews)
  - [EBizCharge](https://www.g2.com/products/ebizcharge/reviews)
  - [Fusion Framework System](https://www.g2.com/products/fusion-framework-system/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews)
  - [Lumber](https://www.g2.com/products/lumber/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Netstock](https://www.g2.com/products/netstock/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [Proweightcalculator](https://www.g2.com/products/proweightcalculator/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [Savant ADC](https://www.g2.com/products/savant-adc/reviews)
  - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Solver](https://www.g2.com/products/solver/reviews)
  - [STACK Takeoff &amp; Estimate](https://www.g2.com/products/stack-takeoff-estimate/reviews)
  - [StarShip](https://www.g2.com/products/starship/reviews)
  - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews)
  - [Velixo](https://www.g2.com/products/velixo/reviews)
  - [Yooz](https://www.g2.com/products/yooz/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Acumatica Features
**Additional Functionality**
- Audit Trail
- Job Costing
- Project Tracking
- Cash Management
- Project Accounting
- Project Time Tracking
- Equipment Tracking
- Estimating
- Data Import/Export
- Accounts Payable
- Job Tracking
- Activity Dashboard
- Budgeting/Forecasting
- Budget Control
- Accounts Receivable
- Accounting Integration
- Inventory Management
- Quotes/Estimates
- Purchase Order Management
- Mobile Access
- For AEC Industry
- Customizable Reports
- Real-Time Reporting
- Payroll Management
- AI Copilot
- API
- Time & Expense Tracking
- Recurring/Subscription Billing
- Generative AI
- Construction Breakdowns
- Financial Analysis
- Bid Management
- Billing & Invoicing
- General Ledger
- Real-Time Data
- Document Management
- Reporting & Statistics
- Subcontractor Management
- Multiple Projects
- Financial Management
- Timesheet Management
- Communications Management
- Third-Party Integration
- Project Management
- Invoice Management
- Core Accounting
- Cost Management
- Reporting/Analytics

**Additional Functionality**
- Commercial
- Quality Control Management
- Reporting & Statistics
- For AEC Industry
- Timesheet Management
- CRM
- For Residential
- Real-Time Data
- Customizable Reports
- Contractor Management
- Scheduling
- Financial Management
- Inventory Management
- Mobile Access
- Offline Access
- Purchase Order Management
- Supplier Management
- Change Order Management
- API
- Activity Dashboard
- RFI & Submittals
- AI Copilot
- Subcontractor Management
- Status Tracking
- Incident Reporting
- Bid Management
- Permit Management
- Materials Management
- Access Controls/Permissions
- Activity Tracking
- Real-Time Updates
- Collaboration Tools
- Document Management
- Equipment Tracking
- Contract/License Management
- Generative AI
- Task Management
- Third-Party Integrations
- Project Management
- Risk Assessment
- Accounting Integration
- Audit Trail
- Compliance Tracking
- Building Information Model
- Job Costing
- Multiple Projects
- Workflow Management
- Estimating
- Budget Tracking

**Additional Functionality**
- Traceability
- Production Scheduling
- Workflow Management
- Third-Party Integrations
- Real-Time Data
- Warehouse Management
- Product Configurator
- AI Copilot
- Production Tracking
- Alerts/Notifications
- Supplier Management
- Demand Forecasting
- Barcode/Ticket Scanning
- Purchase Order Management
- Product Lifecycle Management
- Maintenance Management
- Customizable Reports
- Work Order Management
- Bills of Material
- Quality Control
- Supply Chain Management
- Inventory Management
- Cost Estimating
- Real-Time Analytics
- Shop Floor Management
- Material Requirements Planning
- Multi-Location
- Job Management
- Distribution Management
- API
- Financial Management
- Production Management
- Activity Dashboard
- Sustainability Management
- Compliance Management
- Generative AI
- Safety Management
- Unattended Automation
- Document Management
- Lot Tracking
- MES
- Data Import/Export
- Capacity Planning

**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Order Entry
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Warehouse Management
- eCommerce Management
- Financial Management
- Stock Management
- Order Management
- Supply Chain Management
- Distribution Management
- Supplier Management
- Project Management
- Import/Export Management
- Inventory Management
- Invoice Management
- Shipping Management
- Returns Management
- Sales Order Management

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Project Accounting
- Fixed Assets
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Inventory Management
- Change Order Management
- Task Management
- Budget Management
- Project Planning/Scheduling
- Resource Scheduling

**Logistics and Operations**
- Communication and Collaboration
- Predictive Analytics
- Software Systems Integration
- Financial Management
- Contractor Management
- Project Management
- Document Digitization
- Supply Chain Management
- Business Intelligence
- Workforce Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Project-Based ERP**
- Autonomous Task Execution
- Decision Making

**AI Assistant - Accounting**
- AI Accounting Assistant

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Scheduling**
- Production Schedules
- Deployment
- KPI Monitoring
- Shop Floor Management
- Scenario Planning

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- Sales Forecasting
- Third-Party Integrations

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Project Management**
- Project Maps
- Baselining / KPIs
- Project Budgeting
- Workflow
- Cost Tracking
- Risk Analysis
- Resource Management
- Time & Expense Tracking
- Multiple Projects
- Approval Workflow

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders
- Invoice Processing
- Purchase Order Management
- ACH Payment Processing
- Electronic Payments
- Electronic Payments
- Credit Card Processing

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Sales & Marketing**
- Customer Master
- Order History
- Credit Limits
- Pricing & Discounts
- Proposals

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Additional Functionality**
- Bills of Material
- Process Modeling & Designing
- Time Tracking
- Work Order Management
- "What If" Scenarios
- Task Management
- Process Control
- Drag & Drop
- Color Codes/Icons
- Quality Management
- Packaging
- Generative AI
- Resource Management
- Demand Forecasting
- Gantt Chart
- Material Requirements Planning
- Production Scheduling
- AI Copilot
- Multi-Location
- Raw Material Tracking
- Capacity Planning
- Traceability
- Order Management
- ERP integration
- Alerts/Notifications
- Inventory Management
- Collaboration Tools
- Preventive Maintenance
- Reporting/Analytics
- Mobile Access
- Quotes/Estimates
- Billing & Invoicing
- Change Management
- Scheduling
- Status Tracking
- Gantt/Timeline View
- API
- Real-Time Data
- Document Management
- Approval Process Control
- Prioritization
- Activity Dashboard
- Forecasting
- What-if Analysis
- Third-Party Integrations
- Data Visualization
- Supplier Management
- Production Management
- Compliance Management

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Purchasing & Receiving

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense
- Cost Tracking
- Time Tracking
- Status Tracking
- Budget Tracking

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Procurement**
- Requisitions
- Purchase Orders
- Subcontractor Management
- Project Procurement
- Supplier Management
- Purchase Order Management
- Bid Management

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards
- Financial Reporting
- Activity Dashboard

**Assembly**
- BOM
- Kitting
- Disassembly

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Content Management**
- Document Management
- Collaboration
- Taxonomy
- Contract Creation
- Subcontracts
- Costs
- Procurement Management

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation
- Mobile Access

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking
- Cost Tracking
- Activity Tracking
- Order Tracking

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Analytics**
- Earned Value
- Project Optimization
- ROI and Forecasting

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications
- Collaboration Tools
- Third-Party Integrations
- Accounting Integration
- Third-Party Integrations

**HR**
- Payroll
- Workforce Management
- Time & Attendance
- Workflow Management

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Gantt/Timeline View
- AI Copilot
- Collaboration Tools
- Revenue Recognition
- File Sharing
- Data Import/Export
- Mobile Access
- Project Costing
- Multi-Currency
- Reporting/Analytics
- Activity Dashboard
- Quotes/Estimates
- Billing & Invoicing
- Bill of Materials

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

**Additional Functionality**
- Barcode Recognition
- Multi-Currency
- Accounting
- Quotes/Estimates
- API
- Document Storage
- Customizable Fields
- Data Import/Export
- CRM
- Real-Time Reporting
- Order Processing
- Customizable Reports
- Reporting & Statistics
- Access Controls/Permissions
- Barcoding/RFID
- Activity Dashboard
- Inventory Optimization
- Real-Time Data
- Barcode/Ticket Scanning
- Bills of Material
- Real-Time Analytics
- AI Copilot

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Fraud Detection
- Receipt Management
- Workflow Management
- Payroll Management
- Sales Tax Management
- Audit Management
- Tax Management
- Fixed Asset Management
- Reporting/Analytics
- Order Management
- Sales Order Management
- Cash Flow Management
- Cash Management
- Real-Time Data
- Vendor Management
- Credit Card Processing
- Financial Consolidation & Close Management
- Transaction Management

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Expense Tracking
- Invoice Management
- Compliance Management
- Inventory Tracking
- Inventory Management
- Financial Management
- Activity Tracking
- Document Management
- Compliance Tracking
- Notes Management

**Agentic AI - Accounting**
- Autonomous Task Execution

**Additional Functionality**
- Multi-Location
- Generative AI
- Accounts Payable
- Fund Accounting
- Quotes/Estimates
- Approval Process Control
- AI Copilot
- Chart of Accounts
- Project Accounting
- Encryption
- Accounts Receivable
- Recurring/Subscription Billing
- Billing & Invoicing
- Reminders
- Multi-Currency
- Access Controls/Permissions
- Income & Balance Sheet
- Data Security
- General Ledger
- Currency Conversion
- Customizable Templates
- Accounting
- Estimating
- Reporting & Statistics
- Financial Analysis
- Transaction History
- Expense Claims
- Document Storage
- SSL Security
- Categorization/Grouping
- Automatic Billing
- Purchasing & Receiving
- Customer Database
- For Distributors
- Bills of Material
- Financial Data Protection
- Inventory Control
- AI/Machine Learning
- Mobile App
- Client Portal
- For CPA Firms
- Remote Access/Control
- Cash Flow Analysis
- Performance Metrics
- Multi-Company
- For Small Businesses

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