Acumatica Reviews & Product Details

IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Has many features we require as well as the ability to create custom upgrades to handle our special requirements.The web based interface is very easy to navigate and allows multiple windows open at a time. Security is tight and ease of credit card processing is great. Review collected by and hosted on G2.com.

What do you dislike?

Not sure there is anything I dislike. Being web based it is straight forward to use. By reason of the beast, the security configuration is difficult and extensive. Report writing can be a challenge for all who have no Chrystal Reports type experience. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it.you will not be disappointed. We consider it a great improvement over our previous application and well worth the investment in time and money. Installation was easy with assistance from Acumatica support. New features are being added all the time and I am sure you will find what you need "out of the box". Ours is in-house supported but can be hosted on many cloud platforms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use the office modules, the warehouse modules, the manufacturing modules. All have been a great benefit to handle all 5 of our locations business and inventory. We have customized many of the reports for our unique needs. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kim Plank of Acumatica

Hi John, Thanks for taking the time to submit a review on G2 Crowd! This sounds like a great customer success story - I would love to visit with you more about that as its so helpful to learn about what we are doing right and what we can improve on from our clients. Thanks!-Kim

Acumatica Overview

What is Acumatica?

Acumatica Cloud ERP provides the best business management solution for digitally resilient companies. Built for mobile and telework scenarios and easily integrated with the collaboration tools of your choice, Acumatica delivers flexibility, efficiency, and continuity of operations to growing small and mid-market organizations. Connected business. Delivered. Rapid integrations. Delivered. Remote collaboration. Delivered. Business resilience. Delivered. Future proof. Delivered.

Acumatica Details
Website
Languages Supported
English, French, Spanish
Product Description

Acumatica is a leading provider of Cloud ERP and Cloud Accounting software for mid-size businesses and non-for-profits

How do you position yourself against your competitors?

Technology Leadership on a Future-proof Cloud Platform: Built on an adaptable platform with Open APIs for rapid integration, Acumatica Cloud ERP is designed for the way businesses operate today and in the future. All business processes share the same data, information is available anytime, anywhere; flexible deployment options, open integrations & full data transparency.

Best in Class Business & Industry Functionality: Automated processes, accurate data collection, financial analyses and forecasting capabilities drive better business insights; auditable information on inventory, supply chain, Op Ex, and profitability drivers ensure regulatory compliance and cost control. Acumatica gives you one solution to run your entire business under a single pane of glass.

Ethical Business Practices: Licensing model, data policies, and support mechanisms are designed to meet the needs of customers, not shareholders, and are unrivaled in the industry. Acumatica is the only business management solution designed for the unique and evolving needs of growing midmarket companies.


Seller Details
Seller
Acumatica
Company Website
Year Founded
2007
HQ Location
Bellevue, WA
Twitter
@Acumatica
30,033 Twitter followers
LinkedIn® Page
www.linkedin.com
279 employees on LinkedIn®
Show More

Acumatica Videos

Acumatica Screenshots

Acumatica Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 414 Acumatica reviews
Popular Mentions
Showing 414 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have Acumatica?
Write a Review
UW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Our controller likes the way that the accounting side is set up but I don't have much experience with that (I am mostly working in the order entry and shipping side.). Accounting, inventory, order entry, and shipping all on one is nice.

I appreciate the ability to have multiple types of orders (sales order, return orders...) Review collected by and hosted on G2.com.

What do you dislike?

The order entry, shipping, and customer portal are all quite cumbersome. Their "device hub" software for printing does not work on Macs so it is an annoying process to print packing slips and shipping labels.

I wish all of the order entry fields were visible at once instead of having to go through different tabs.

Some of the international shipping carrier integrations generate forms that could cause customs problems, we have brought this up to Acumatica and they don't seem to understand or care that they are incorrect.

The auto packaging function only takes total volume into account, (not length, width, and height) which is not useful unless you are shipping water or something that will conform to the box size...

The customer portal is very rudimentary, basically just a catalog. You can't see a photo of the product until you actually click on it, which can be confusing if you have multiple products with similar SKUs like we do. Many of our customers have complained that it is difficult to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to get our inventory and accounting systems to match up more closely than we could in our last system. Accounting, inventory, order entry, and shipping all on one. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

This ERP covers everything for our organization. From tracking shipments, to customer service cases, to production and everything in between. Supporting our users from an IT Management perspective, is very easy. Review collected by and hosted on G2.com.

What do you dislike?

Implementation was a little daunting, however once it was up and running, it was smooth sailing! Which is good, because Acumatica Support leaves much to be desired. Their partners are way more useful than Acumatica themselves. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is your do-everything solution. Don't get stuck thinking this is only for one aspect of your business. This will help your business in every way. When you decide to make the move: Do your homework and get an integration partner. Plan out your processes ahead of time. If we hadn't done this, we would have been lost during implementation. You won't regret it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've been able to consolidate multiple systems into a single environment. Saving time creating spreadsheets and reports manually, we can now do at the click of a button. Generating custom inquiries couldn't be more simple. Review collected by and hosted on G2.com.

Show More
Show Less
Open Discussions in Acumatica
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

The best part about Acumatica for us was the ability to access the system from anywhere. We went live in late March of 2019, right at the height of the pandemic. Acumatica allowed us to easily transition our office staff to working remotely, which would not have been possible with our legacy system. Review collected by and hosted on G2.com.

What do you dislike?

There is not much I can say I dislike. I could nitpick at a few minor features, but it would be doing a disservice to the platform. However, if I had to select one improvement I wish would be made, it would be the ability to generate production order from the inventory replenishment screen. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Set an implementation plan, have full team buy-in, dedicate the resources needed to meet the plan, and execute the plan. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are seeing benefits in almost every aspect of our business including reductions of inventory on-hand, improved cash collections, data entry processing time, IT cost savings, and my personal favorite A 75% REDUCTION IN PAPER USAGE. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Acumatica provides an integrated environment built on a robust open development platform. The company invests ~75% of their revenue to continual development of the ERP product and to keeping their development platform current. Virtually all of the screens, forms, and code are fully accessible to the developer and they provide excellent support. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes their documentation of the entities and their relationships is lacking but support does help answer questions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Excellent platform for business use. 100% cloud based. If you are a consultant it is a great product and Acumatica only sells through resellers/consultants. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ACM solution provides business support from end-to-end. Customer places order, items are purchased or manufactured if necessary, items are pulled from inventory and shipped or delivered. All of this is accomplished with full integration to the accounting backend. The problems we get to solve are the integration of Acumatica with outside systems, modifying screens, functionality, or the mobile application to meet the individual customer rerquirements. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

For our company the best part of Acumatica is endless way of the customization. Using many of out of the box functionality we've created add on product to fit our business. With Acumatica we have replaced two systems, and currently working on few more. New Workflow feature would allows us to do customizations in much simple and efficient way. We also were able integrated with Power BI for better reporting, and use Velixo for financials reporting.

Also, what Acumatica team does for each release is amazing - we are users from version 6, and our current is 2020R1. Review collected by and hosted on G2.com.

What do you dislike?

Better out of the box reporting would be great. But we see it up coming with improving generic inquiries. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We replaced our homegrown 30 years old application and right now our company is blest with the decision moving to Acumatica - all company works remotely from homes and business is growing! Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kim Plank of Acumatica

Hello Nadiya. This is a GREAT story! I am interested in learning more about how you're using Acumatica Cloud ERP and other technologies. Would you be willing to send me an email at kim.plank@acumatica.com so we can set up a brief time to chat about Customer Success Marketing Opportunities available with Acumatica? Thank you for considering.

Director of Software Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

I love the Extensible platform, and the intuitive user interface.

I appreciate Acumatica's commitment to constantly improve their features, and platform. I have never seen an ERP vendor add new features at such a rapid pace. The improvements in the CRM module, and the new WMS, are great examples.

I also like the strong investment in R&D, and the constant attention to new technologies, and trends. Review collected by and hosted on G2.com.

What do you dislike?

There is not enough industry awareness of who Acumatica is.

Acumatica needs a stronger set of B2B/EDI Integration tools. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at Acumatica's vision, and roadmap.

Understand the strength of their platform.

Have the Acumatica Reseller you are working with, introduce you to key contacts at Acumatica so that you can see their commitment, and dedication. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Improvements in order processing, and inventory management.

More efficient accounting.

Integration with customers and vendors. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Acumatica is a financial intelligence that has all the features to adapt to all the needs of your business model, as ERP software offers a lot of calculation methods such as fund and project accounting, tax management, fixed assets management, expense tracking and more functions that will help you take financial control of your entire organization, has a cost that fits perfectly those companies that are growing and offers a truly enjoyable user experience thanks to its technical support Review collected by and hosted on G2.com.

What do you dislike?

Among the negative things that Acumatica has we find its interface that although it has a negative design makes it look complicated in fact any user that does not have a previous experience can get lost among so many functions and this without a doubt makes learning difficult, the inventory control and e-commerce integration functions need an update since its operation is not the most optimal Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Acumatica is a very complete ERP platform in fact it is a software that is acquiring leadership and that is ahead of the future thanks to its great number of functions and integration in addition Acumatica counts on a scheme of prices perfectly adaptable to small and medium companies and this a powerful reason for which to recommend Acumatica like software enterprise resource planning Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing the company's finances has always been a quite difficult task however since we use Acumatica we have seen how many of our problems such as inventory control, expense management, invoicing, enterprise resource planning and distribution have been solved and this has been of utmost importance for us as we know how to take a good financial management is crucial for the success of an organization and with Acumatica we have achieved it in many aspects Review collected by and hosted on G2.com.

Show More
Show Less
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Built from the ground up for cloud. Powerful but easy to use with a fairly simple interface and clean design. Because it's built for the cloud the features are extensible through their entire market place of partners that add amazing functionality. It's amazingly fast too. You would think that it's a native application the way it generates reports and completes robust tasks.

The feature set is constantly growing because of the yearly release cycle so new features are always on the horizon. Review collected by and hosted on G2.com.

What do you dislike?

I do wish things like creating reports, big imports and creating widgets and dashboards were more user accessible and that we didn't need to rely on our implementation partner so much. While I like the fact that new features are always being added the 2 releases per year always makes you feel like you're behind or missing out on the cutting edge. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

User accessibility. We have a remote work force. No longer have to work with a VPN because the it's based in the cloud.

Slightly longer implementation than I would have liked. Though switching ERPs is a pretty significant project and this timeline is really based on your partner. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Kim Plank of Acumatica

Thanks Georgy for the honest review and feedback on Acumatica on G2! This is super helpful and we are excited about the benefits you have recieved so far and your input on areas where we can improve is ALWAYS taken into consideration!

IT DIrector
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

The system was built from the ground up as a web based platform. Very open and easy to get data in and out for users of all skill levels. Consistent user interface across all modules. Acumatica is dedicated to development and continuous improvement as they have two major releases a year so new and improved functionality is always available. Acumatica is customer focused and product ideas are taken from public websites as consideration for new/improved features in the product. Review collected by and hosted on G2.com.

What do you dislike?

Customizations are C# only. Looking forward to more "customization without coding".... or maybe some script based customizations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Realtime data accessability allows every department to see what they need without waiting on IT to create reports. GI's help tremendously. Review collected by and hosted on G2.com.

Show More
Show Less
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Highly customizable and customization does not take too long. Good API abilities and fairly friendly interface. Newer version implements a lot of good features, but we did not have the chance to fully update yet (currently planning the project. Review collected by and hosted on G2.com.

What do you dislike?

The system is kind of slow. GIs and reports take a long time to load, if there are a lot of tables involved. No Having statements.

High dependency on partners. Not all partners are knowledgeable. One of the partners that implement a customization for us, cannot finish the projects in over 2.5 years. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Choose your partners wisely. If you choose the wrong partner, you will have a lot of issues with accounting and stock info or with timing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Acumatica is our full ERP solution. We input all the Stock Items information in there, track warehouse stock, customer relations, sales and purchase orders, as well as cases, accounting and all kinds of reports. We use the data from Acumatica (through API) to analyze future demands. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

There are many positive features in Acumatica. True Cloud Computing has made easy access both in office and remote. Acumatica can be customized to fit many needs. Reporting is very fast and easy. Search feature is easy to use. Acumatica is continuing to evolve in each new release and just gets better and smarter and faster. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing to dislike! Acumatica is a dynamic ERP system Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider the long term benefits of the cloud-based system of Acumatica and that Acumatica can be the one true source and that Acumatica will continue to learn and grow with each release Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reports are timely and we can create dashboards for KPI Review collected by and hosted on G2.com.

Show More
Show Less
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Ecommerce is such an important part of our business and Acumatica is in front of the train when it comes the momentum towards ecommerce away from traditional sales methods. We made the switch to Acumatica to streamline order information from Amazon and Shopify and while also making our distribution, wholesale, and manufacturing orders much easier to manage. The minute adjustments that you can make to EVERYTHING is so helpful, but it's a double-edged sword. It's overwhelming to work through all of the user roles to get them to the right level of functionality/productivity while also blocking sensitive information from certain users. Pretty much any field/task can be blocked, but it's unclear until testing how the disabling of a field will muck things up down the line. You really have to test out all of the bugs! Review collected by and hosted on G2.com.

What do you dislike?

We are on the smaller end of Acumatica customers being a manufacturer/ecommerce business of 20 people, so this was a very expensive/scary move for us and we lacked some of the technical know-how to move in the right direction during the initial stages of development. We had create and re-create tables and work flows multiple times because we didn't get the hand-holding we were expecting during the design process. If you get a development consultant that takes the time to understand your products during the early stages, then this should not be as much of a problem for you. My advice is that you should have somebody on staff that really understands relational database structures before launching on your Acumatica journey as this 60% of the work. When all is said and done, Acumatica is a very powerful tool that is worth the investment for even a small business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Web Integrations, sales analytics, more efficient work flows, and much more robust accounting than what we were doing prior. Review collected by and hosted on G2.com.

Show More
Show Less
ERP Systems Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Acumatica is great at snapshot report generation and pushing alerts/notifications/emails based off of those reports. Our business fluctuates and these tools help us to stay updated/notified.

The customization projects are a great way to increase the functionality of the system. With developer knowledge, you can easily design and create solutions/workflows to meet any business demand and process. Review collected by and hosted on G2.com.

What do you dislike?

Those same reports lack some analytical functionality such as the ability to do financial trending. There are add-on options which are very useful to solve these issues and this is something we as a business are looking into. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Demand planning and forecasting issues. Regarding these issues, we have not seem much benefit.

I am creating a solution to notify the Purchasing department regarding supplier performance and late deliveries, due to COVID-19, logistics is less reliable so we need to be informed as early as possible so we can make the best decision in response. Review collected by and hosted on G2.com.

Show More
Show Less
Sales Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like the fact that with Acumatica we can do more online ordering of our goods and do follow up. It provides Retail ERP that automates our online sales and orders from different customers. We are able to track the locality where we have more customers and where we can get sellers for supplying goods. Review collected by and hosted on G2.com.

What do you dislike?

Acumatica has been perfect since we started using it and our objectives have been achieved as planned. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Our main achievements have been as a result of this great tool and I really recommend it to any aspiring company that wishes to grow fast. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It enables us to track and manage our relationship with our clients and suppliers. This tool has given us excellent ground working environment which has which has lead to increase in profit gains. We can deliver orders from clients on time since as we can work from central position as a team. Review collected by and hosted on G2.com.

Show More
Show Less
Recruiting Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Utilizing Acumatica, you can access your business and financial application from anywhere on the planet utilizing a standard internet browser. They give non-programmers an easy to utilize online interface to create inquiries and add to the framework, a client can then work with the questions in various ways. A totally cloud-based ERP arrangement is a major improvement over our earlier in-house specialist arrangement. The framework is easy to use, which makes training a breeze. . Acumatica even gives a versatile application which allows you to access data from anywhere around the globe. Access the same data from your cell phone as you could from a PC. You can do anything and the basic dashboard is already amazing in itself. Incredibly vivacious, the adaptability of software arrangement, and the ability to download data into Excel or PDF records. It has made customer relation management so easy and reliable for us. Incredibly amazing at whatever point used adequately. Cloud based, is apparently amazingly versatile, and lots of patches/updates. . A good, basic Product Management (PM) module allows you to plan and follow undertakings and tasks inside the business. Review collected by and hosted on G2.com.

What do you dislike?

The evaluating structure of acumatica is too hard to even consider understanding. Its email framework could be even more adequately integrated and I really wish if they could give templates. Customization requires improvement capacities. The gadget is somewhat costly for new associations. You have to pay a ton to utilize it to its full degree. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Non-technical clients can utilize web tools to generate reports, adjust work process, and add client characterized fields and change the screen appearance. Since I started using this tool, it has served our company well and the planning of our company programs is convincing. Review collected by and hosted on G2.com.

Show More
Show Less
Communications Coach
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Acumatica Cloud ERP gives the best business management answer for digitally strong companies. Worked for portable and telecommuting scenarios and easily integrated with your preferred collaboration tools. A totally cloud-based ERP arrangement is a major improvement over our earlier in-house worker arrangement. The framework is easy to utilize, which makes training a breeze. Most arrangements always require some kind of tweaking and customization to help business measures, this framework is very agile, you can change things fast, and it can adapt rapidly to hearty changes inside your business. Ease of utilization, even the further developed features like bringing in and conventional request creation were easy to learn and are useful tools. Really dazzled with all of the new features. The UI is instinctive. - When you make sense of the basic layout and structure of the framework, each module is set up the same way. It allows you to join various lines of business and gives leadership perceivability from financial reports to interaction with customers; in general, it is exceptionally finished. It is clear to clients and partners that a ton of work goes into making the framework easy to utilize and natural. It takes into consideration all of the various needs of its clients and attempts to apply a total arrangement as it so happens Review collected by and hosted on G2.com.

What do you dislike?

The learning bend is hard for apprentices however, experience accompanies the time on the most proficient method to operate it adequately. A few reports are hard to redo. A portion of its features needs to have profound understanding. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The framework is all around designed to handle info and yield data. It is easily customizable to fit client needs. Since I started utilizing this tool, it has served our company well and the planning of our company programs is compelling. Review collected by and hosted on G2.com.

Show More
Show Less