KB

Kianna B.

Owner, Head Makeup Artist

Small-Business (50 or fewer emp.)

6/10/2019

"Easy & Simple, No fuss scheduling!"

5/5

What do you like best about Acuity Scheduling?

I love the overall ease of use with this software. i find it extremely simple to configure my settings exactly the way I want and my clients find it easy to schedule their services quickly and simply. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Honestly, I have had no issues with this software. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

I would without a doubt try it. They start you off with a free trial so you can see the full operations of the software without having to make a commitment to it. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I am very easily scheduling time slots in full to book up my days with minimal gaps. This helps in service related business like makeup artistry. The intro guide to setting up your site is extremely helpful and has honestly answered all the questions for me that I needed. I have never needed to reach out to customer support because the guides help me out before I even get to that point. Review collected by and hosted on G2.com.

DB

Danny D. B.

Finance Manager

Small-Business (50 or fewer emp.)

5/29/2019

"The ideal software that has become the soul of my company."

4.5/5

What do you like best about Acuity Scheduling?

I love having this system in my business because it allows me to schedule conferences and work meetings with part or all of my team in a fast and dynamic way. It has a very friendly interface and easy to understand, that just managing it is not difficult or requires great technical knowledge.

I like the way this device shows me all the necessary information in order to know how the management and behavior goes with regular clients and potential clients, I can use this system from my computer to my mobile device, allowing me to be online and to know firsthand the whole movement of my business. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

This system is incredibly complete, but I recently reported it to the technical support team, which I do not like the way or the delay of the time it takes to answer any request. Of course I have a promise from them that they are working hard to improve their customer service system. For the rest I have no complaints about this software. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

I definitely recommend this system a lot and I think that every company should have it, thanks to this system, we have been able to grow as a company. In short, I am sure that when you buy it you will love the results that you will have in a short time. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Thanks to this system, we have been able to improve our interaction with our clients, allowing them to remember their appointments using emails and sending them the respective reminders through that tool. I can also see all the financial health of my company in real time, it also allows us to examine the behavior of our customers in order to improve our customer service and make better sales. Review collected by and hosted on G2.com.

MM

Meg M.

Co-Owner

Small-Business (50 or fewer emp.)

5/21/2019

"Acuity Scheduling has made meetings a breeze! "

5/5

What do you like best about Acuity Scheduling?

What I like most about Acuity Scheduling is how easy it is to get started. I only just recently signed up, and already have seen large improvements in my overall lead process . I use Acuity for scheduling initial and follow-up consultations with my business. I love how easy it is to use, modify, and customize! Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

The only thing I don't love about Acuity scheduling is its dashboard. I'm sure it'll just take some more getting used to, but it isn't quite as easy to understand initially. Otherwise, it's been a great software solution for my business! Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

I would recommend everyone starting with the free version and then upgrading as they see fit. Acuity is such great scheduling software at an affordable price, plus you can downgrade at any time! Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Acuity has already saved me so much time with scheduling! Now, there's no back and forth dance of trying to schedule a call or meeting, and if someone cancels I'm instantly alerted and can send a link to reschedule. It's definitely well worth the price. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

10/1/2019

"Great for small businesses scheduling for consult calls, one-on-one appt.s & more"

4/5

What do you like best about Acuity Scheduling?

The ability to schedule multiple different lengths of calls and have different links for each along with showing different calendars for each different "product" or time length. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I wish it did integrate with more softwares that I use. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

If you need a way to scheduling meetings with clients and don't want to have to email them back & forth to try and find a time that works for both of you this is perfect. Saves a lot of email headache. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

It allows me to send clients & prospects different links to schedule appointments with me. Since these appointments need different time links I'm not send the same link to both sets. It's a lot easier for people to schedule the link instead Review collected by and hosted on G2.com.

VC

Vanessa C.

CEO

Small-Business (50 or fewer emp.)

5/13/2019

"Best (and funniest) Calendar Service Around!"

5/5

What do you like best about Acuity Scheduling?

Acuity is super easy to use, and I think they've thought of pretty much everything that you could need in regards to a calendar service. They are mobile friendly, and super easy even for clients to use. I love that I can set my schedule, even when it's quite complex (with irregular days and times of availability), as well it's super easy to get all the info I need from clients and potential clients through acuity's onboarding options. If clients need to reschedule their call, or I need to reschedule Acuity has made this super easy! I also love that they're just down to earth, funny and have some of the best copy around (as an entrepreneur this totally sealed the deal for me). I've never had a scheduling problem in the 3+ years I've been using them and I recommend them to all my clients. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

They could expand their integrations, I use their zoom integration but haven't totally gotten it nailed down in the way I'd like. But it works. (and it could totally be that I just haven't taken enough time to figure it out - or ask for help from them lol!) Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

If you want something to keep track of your schedule, make scheduling appointments with you easy, without having to worry about mess ups, or miscalculations, or it being complex, choose Acuity. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Client scheduling, personal scheduling, online classes and appointment notification. They're so easy to use, it makes my life a hundred times easier. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

11/25/2019

"Makes my life so much easier!"

5/5

What do you like best about Acuity Scheduling?

I love that I don't have to email or text back and forth with clients any more to schedule an appointment. They can book online, even pay online. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

It takes time to set up appointment types and availability and all of the settings. It's not super intuitive to figure out. But once it's done it's done! Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/26/2019

"Useful"

4/5

What do you like best about Acuity Scheduling?

I especially like the unlimited text reminders in the software. When scheduling people they automatically get a text and or an email reminder. You dont have to pay per text message or have a limit to text messages. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I seemed to like everything. I think the marketing could be better. If you were to segment people that have not been there for X months. Or perhaps if you were able to send text marketing campaigns that would be great too. This would be great for retention. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

It has lots of integration if you want to use zapier. I want to use as few softwares as possible, so if this one ever gets marketing working well, it will be awesome Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I am able to quickly book people and they can book online seamlessly. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/24/2019

"A great scheduling tool that keeps getting better"

5/5

What do you like best about Acuity Scheduling?

The ability to customize the booking emails has been my favorite part. It allows for a cohesive end to end experience from tour booking to other actions within my cloud apps. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I wish there were more actions you could take natively from a calendar app. For example, creation of customers from event invites with workflows that might follow up on that use case such as billing reminder or other. Review collected by and hosted on G2.com.

MF

Mark F.

Director of Marketing & Account Management

Small-Business (50 or fewer emp.)

12/27/2019

"Become more productive with Acuity"

5/5

What do you like best about Acuity Scheduling?

I love that Acuity is integrated with so may other platforms we use. This has saved us enormous time and money being able to streamline our workflows! Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Nothing, we love al aspects of the software. Review collected by and hosted on G2.com.

TL

Tim L.

Business Owner

Insurance

Small-Business (50 or fewer emp.)

10/3/2019

"Acuity Scheduling streamlines my hiring process"

5/5

What do you like best about Acuity Scheduling?

I love that it syncs with google calendar Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

So far, I'm extremely happy with all of the features Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Try it - they have a great free trial to get a feel for the software. I can't imagine trying to schedule 50-60 appts per week manually. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Acuity Scheduling has allowed me to streamline my hiring process. Syncing with my Google calendar has allowed me to work off of one calendar with having to manage multiple platforms. Additionally, having different scheduling links allows me to utilize them quickly will sending appointment / interview times. Review collected by and hosted on G2.com.