--- title: Acuity Scheduling Reviews meta\_title: 'Acuity Scheduling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 410 reviews by the users' company size, role or industry to find out how Acuity Scheduling works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 410 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Acuity Scheduling Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Acuity Scheduling, highlighting its user-friendly interface and customizable options. [(4 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1529759&qs=pros-and-cons#reviews)

Users love the **user-friendly interface** of Acuity Scheduling, enjoying easy appointment adjustments and navigation. [(3 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1531592&qs=pros-and-cons#reviews)

Users appreciate the **ease of scheduling** with Acuity, enjoying the ability to easily adjust and manage appointments. [(2 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1531062&qs=pros-and-cons#reviews)

Users love the **scheduling ease** of Acuity, effortlessly building and adjusting appointments for a smooth experience. [(2 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1978609&qs=pros-and-cons#reviews)

Users love the **ease of scheduling** with Acuity, appreciating its flexibility and user-friendly interface for appointments. [(2 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1532132&qs=pros-and-cons#reviews)

Users report **limited features** , facing issues like export restrictions and client record merging complications. [(3 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1532108&qs=pros-and-cons#reviews)

Users face **scheduling issues** with Acuity, including integration limitations and confusing options that hinder effectiveness. [(3 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1531047&qs=pros-and-cons#reviews)

Users find **complexity in integrations and client management** , leading to frustrations and a challenging user experience. [(2 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=2001594&qs=pros-and-cons#reviews)

Users struggle with **feature issues** like limited reporting and problematic client record management, impacting usability. [(2 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=2001612&qs=pros-and-cons#reviews)

Users face **integration issues** with Acuity Scheduling, particularly with exporting data and managing client records. [(2 mentions)](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1530935&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Acuity Scheduling

##### 1. Ease of Use

Users appreciate the **ease of use** of Acuity Scheduling, highlighting its user-friendly interface and customizable options.
[
See 4 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1529759&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.")
MB

Mark B.

Small-Business (50 or fewer emp.)

2.5/5

"Limiting Squarespace Integration and Confusing Scheduling Options—Not Worth the Added Cost"

What do you like about Acuity Scheduling?

Acuity came bundled with my Squarespace subscription for an additional fee. This was valuable for a new user, as it reduced the service's learning cur

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling: THE Professional Customized Scheduling Solution!"

What do you like about Acuity Scheduling?

Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them! Acuity has made the

##### 2. User-Friendly

Users love the **user-friendly interface** of Acuity Scheduling, enjoying easy appointment adjustments and navigation.
[
See 3 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1531592&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling: THE Professional Customized Scheduling Solution!"

What do you like about Acuity Scheduling?

Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them! Acuity has made the

 ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.")
SG

Saksham G.

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling Review"

What do you like about Acuity Scheduling?

Acuity Scheduling is one of the best online booking and appointment scheduling systems. It is user-friendly and has a lot of customization options. It

##### 3. Scheduling

Users appreciate the **ease of scheduling** with Acuity, enjoying the ability to easily adjust and manage appointments.
[
See 2 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1531062&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling: THE Professional Customized Scheduling Solution!"

What do you like about Acuity Scheduling?

Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them! Acuity has made the

CM

Cindy M.

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling is easy to use and has everything I need to run my business effectively."

What do you like about Acuity Scheduling?

What I like best about Acuity Scheduling is that I can have multiple instructors scheduling at the same time.

##### 4. Scheduling Ease

Users love the **scheduling ease** of Acuity, effortlessly building and adjusting appointments for a smooth experience.
[
See 2 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1978609&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling: THE Professional Customized Scheduling Solution!"

What do you like about Acuity Scheduling?

Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them! Acuity has made the

CM

Cindy M.

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling is easy to use and has everything I need to run my business effectively."

What do you like about Acuity Scheduling?

What I like best about Acuity Scheduling is that I can have multiple instructors scheduling at the same time.

##### 5. Scheduling Efficiency

Users love the **ease of scheduling** with Acuity, appreciating its flexibility and user-friendly interface for appointments.
[
See 2 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1532132&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling: THE Professional Customized Scheduling Solution!"

What do you like about Acuity Scheduling?

Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them! Acuity has made the

CM

Cindy M.

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling is easy to use and has everything I need to run my business effectively."

What do you like about Acuity Scheduling?

What I like best about Acuity Scheduling is that I can have multiple instructors scheduling at the same time.

### 5 Cons or Disadvantages of Acuity Scheduling

##### 1. Limited Features

Users report **limited features** , facing issues like export restrictions and client record merging complications.
[
See 3 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1532108&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.")
MB

Mark B.

Small-Business (50 or fewer emp.)

2.5/5

"Limiting Squarespace Integration and Confusing Scheduling Options—Not Worth the Added Cost"

What do you dislike about Acuity Scheduling?

I found the integration with Squarespace restrictive, and the scheduler options were confusing initially, then limited as I became familiar with the s

CM

Cindy M.

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling is easy to use and has everything I need to run my business effectively."

What do you dislike about Acuity Scheduling?

I wish I could have multiple front pages.

##### 2. Scheduling Issues

Users face **scheduling issues** with Acuity, including integration limitations and confusing options that hinder effectiveness.
[
See 3 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1531047&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.")
MB

Mark B.

Small-Business (50 or fewer emp.)

2.5/5

"Limiting Squarespace Integration and Confusing Scheduling Options—Not Worth the Added Cost"

What do you dislike about Acuity Scheduling?

I found the integration with Squarespace restrictive, and the scheduler options were confusing initially, then limited as I became familiar with the s

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Scheduling appointments to drive business"

What do you dislike about Acuity Scheduling?

That it is not easy to add another calendar when hosting special events.

##### 3. Complexity

Users find **complexity in integrations and client management** , leading to frustrations and a challenging user experience.
[
See 2 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=2001594&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.")
MB

Mark B.

Small-Business (50 or fewer emp.)

2.5/5

"Limiting Squarespace Integration and Confusing Scheduling Options—Not Worth the Added Cost"

What do you dislike about Acuity Scheduling?

I found the integration with Squarespace restrictive, and the scheduler options were confusing initially, then limited as I became familiar with the s

 ![Danny R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danny R.")
DR

Danny R.

Small-Business (50 or fewer emp.)

0.5/5

"Only suitable for the smallest of businesses with simple needs. A disaster for eveyone else."

What do you dislike about Acuity Scheduling?

1) The Acuity website crashes if you try to export more than a handful of appointments. This is a long-standing known issue with no timeline for a res

##### 4. Feature Issues

Users struggle with **feature issues** like limited reporting and problematic client record management, impacting usability.
[
See 2 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=2001612&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.")
SG

Saksham G.

Small-Business (50 or fewer emp.)

5.0/5

"Acuity Scheduling Review"

What do you dislike about Acuity Scheduling?

Acuity Scheduling have limited and basic reporting features, which sometimes feel insufficient.

 ![Danny R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danny R.")
DR

Danny R.

Small-Business (50 or fewer emp.)

0.5/5

"Only suitable for the smallest of businesses with simple needs. A disaster for eveyone else."

What do you dislike about Acuity Scheduling?

1) The Acuity website crashes if you try to export more than a handful of appointments. This is a long-standing known issue with no timeline for a res

##### 5. Integration Issues

Users face **integration issues** with Acuity Scheduling, particularly with exporting data and managing client records.
[
See 2 mentions
](https://www.g2.com/products/acuity-scheduling/reviews?filters%5Bsentiment_snippet%5D=1530935&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.")
MB

Mark B.

Small-Business (50 or fewer emp.)

2.5/5

"Limiting Squarespace Integration and Confusing Scheduling Options—Not Worth the Added Cost"

What do you dislike about Acuity Scheduling?

I found the integration with Squarespace restrictive, and the scheduler options were confusing initially, then limited as I became familiar with the s

 ![Danny R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danny R.")
DR

Danny R.

Small-Business (50 or fewer emp.)

0.5/5

"Only suitable for the smallest of businesses with simple needs. A disaster for eveyone else."

What do you dislike about Acuity Scheduling?

1) The Acuity website crashes if you try to export more than a handful of appointments. This is a long-standing known issue with no timeline for a res

## Top-Rated Alternatives

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 ![Georgia F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Georgia F.")
GF

Georgia F.

UI/UX Web Designer

Small-Business (50 or fewer emp.)

1/25/2022

"A very inclusive scheduling software, but lacks in APIs and responsiveness"

4.5/5

What do you like best about Acuity Scheduling?

It's largely bug-free. It has so many features it's likely to fit the needs of your business, even complex needs. It's been around for awhile as well, so it's solidly built. Acuity also has timezone support for both employees and clients. So everyone gets to see their appointments in THEIR time. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

They don't really make improvements. I haven't seen it change in years, despite different needs in the current web market. Their API is very limited as well, so not much integrating can happen. They have a subscription option, but no hidden page or option to add content to that subscription, so it's essentially meaningless. They've also been much less responsive since Squarespace bought them. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Multiple timezone support, very easy to use interface for both employees and customers, easy to embed, packages and discounts. This has also had much fewer bugs than previous software that we've used for scheduling. It just works. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Miauwling O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miauwling O.")
MO

Miauwling O.

Meditation Instructor

Small-Business (50 or fewer emp.)

9/8/2022

"Scheduling with Payment Made Easy"

5/5

What do you like best about Acuity Scheduling?

Super easy to navigate and use. Customers can book an appointment with me and make a payment. Compatible with Squarespace and Stripe. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Does not offer a free option or a trial period. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Acuity Scheduling allowed customers to book services with me and pay for the services. It was seamless. Review collected by and hosted on G2.com.

Show More

9/8/2024
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/31/2022

"Just about Perfect"

4/5

What do you like best about Acuity Scheduling?

The ease of use is by far its best feature. You can come in with zero CRM and zero CS experience and use this and it'll stick to you like the back of your hand. It was the perfect solution for me for scheduling, booking, calendar management, and keeping track of client appointments. The search engine is incredibly responsive, not case sensitive, either. I can pull client info easily, track appointment changes, and do a variety of other things. The questionnaire setup was simple, as well. It automatically showed you times in your time zone, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

The UI is crunchy. It's not intuitive, and the submenus sometimes don't load properly. If you ban a piece of information that was user-submitted, you don't have the option to blacklist any new information people submit, making blocking and banning cumbersome. I feel like if I dug into it as an admin, I'd be hitting roadblocks left and right, especially in the beginning. Integrations tend to break from time to time, which sucks. But overall, not bad at all. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

It'll get the job done. Keep things as simple as you can. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I used it to book appointments with client, manage my appointment calendar, book meetings using an integration, and manage clients and interviews. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![SAMI B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAMI B.")
SB

SAMI B.

Parenting Coach

Small-Business (50 or fewer emp.)

8/18/2022

"Great tool!"

5/5

What do you like best about Acuity Scheduling?

Very easy to manage my calendar and appointments and clients. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I'd like an option to create a product to buy or subscription that \*i\* scheduled, not where they pick a calendar spot. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

People can schedule with me anytime even if I'm sleeping! Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Laquisha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laquisha L.")
LL

Laquisha L.

Director of Client Experience

Mid-Market (51-1000 emp.)

5/3/2022

"acuity Scheduling user"

5/5

What do you like best about Acuity Scheduling?

I like how easy it is to schedule and see all of my provider's schedules all at once Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Nothing that I can think of, so far everything has been great for me Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Scheduling. I like the benefit of how all of my workflows synch Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

12/8/2021

"A Solution For Complex Scheduling Needs"

4/5

What do you like best about Acuity Scheduling?

Acuity scheduling is a great solution for complex scheduling needs such as different calendars of availability for different team members/locations, group events, and customizable intake forms for different events. With a paid plan, you can also accept payments upon booking, which is great for anyone who provides consulting, coaching, or subscription services. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Over the years as I've implemented Acuity for clients, there were times when glitches arose within the product itself. However, not significant enough that we stopped using the product, we just had to find workarounds. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

To set up a robust system within Acuity takes a time investment, but once systems are in place, it gets easier to use! Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

The scheduling page on Acuity is excellent for presenting a professional appearance and saving time. By sharing a simple link, I've saved hours of time and acquired leads faster!

Imagine this:

A lead reaches out to inquire about your services

You respond and include your scheduling link to set up a consultation

They pick a time

They complete an intake form that will provide you with all the information you need from them prior to the consultation

They get a confirmation email with an option to add the appointment to their own calendar, along with a Zoom link in the confirmation email that was automatically generated via an integration

Seamless! Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Tess R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tess R.")
TR

Tess R.

COUNSELLOR in private practice

Small-Business (50 or fewer emp.)

6/22/2022

"Easy Scheduling and Online Booking"

4.5/5

What do you like best about Acuity Scheduling?

Acuity has a lot of flexibility to personalise your calendar and how and when clients can book. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

It didn't have a way for couples to book in for their therapy - only one could book. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I'm not sure as I moved to a more comprehensive practice platform that had further features. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Jethro Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jethro Q.")
JQ

Jethro Q.

Associate Director - Business Development

Small-Business (50 or fewer emp.)

9/11/2021

"Using Acuity to schedule consultation sessions"

4/5

What do you like best about Acuity Scheduling?

The customer service. There are many things to like about Acuity, but the best thing about using their platform was dealing with the customer service and support team. Our concerns were answered in an extremely timely fashion, and migration assistance was carried out swiftly and without incident. My colleagues and I were extremely pleased with the level of support we received in migrating from another platform to Acuity. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Certain scheduling features had the ability to "break" the ability to make appointments, but this was something that was quickly worked around and oftentimes due to user error as well. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Take advantage of the superb support team for your setup or migration needs. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

We are using it to schedule consultations across different physical locations.

Previous iterations of scheduling software we were using in our company were not able to provide us with the required level of features to fully service our business needs, but Acuity answers all those needs. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Michelle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle B.")
MB

Michelle B.

Web Developer

Small-Business (50 or fewer emp.)

1/12/2022

"OK, But There Are Better Options"

2.5/5

What do you like best about Acuity Scheduling?

I like that you can have multiple calendars for everyone with different appointment types, and can customize the notifications, etc for each of those. It definitely saves time by automating our appointment process. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Some of the setup was a bit convoluted & not very user-friendly for non-tech-savvy people. Although I did not have issues with it myself, I was made aware by others on my team who found it confusing. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Some of the setup for email reminders, etc, can be a little convoluted for those who are unfamiliar with software programs in general. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Acuity helped free up time by allowing clients to schedule their own meetings. A welcome break from the constant back-and-forth of trying to choose a time that works for everyone. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Jethro Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jethro Q.")
JQ

Jethro Q.

Associate Director, Business Development

Small-Business (50 or fewer emp.)

9/2/2021

"Using Acuity to schedule appointments across multiple physical locations"

4/5

What do you like best about Acuity Scheduling?

The UI/UX. From an operational perspective, it is highly customizable and easy to implement/make changes. From a customer-facing perspective, this customization is also very useful in keeing the aesthetics of the pages on brand and visually pleasing. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Having one location and one resource is quite easy to set up, but things get a little bit more complicated when having to deal with multiple Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

It is offered at a reasonable price, has robust features, and what impressed me the most was the excellent after-sales and setup support.

It must be mentioned that their support/help team is very responsive, a pleasure to deal with, and very accomodating. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

We are coordinating appointments across two physical locations and three different appointment types.

Some appointments types are chargeable, and some are free.

The benefits have been great - we used to run separate accounts for different physical locations, but Acuity allows us to combine all our operational needs into one platform. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

##### Categories on G2

[Calendar](https://www.g2.com/categories/calendar-software)[Business Scheduling](https://www.g2.com/categories/business-scheduling)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)

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