ACTO Omnichannel Education and Engagement for Life Sciences Reviews & Product Details

ACTO has helped us exceed our goals when it has come to training milestones.

We use it for new hire training, pre-work to meetings, and quarterly training initiatives.

The metrics are state-of-the-art, and have been very helpful in determining development for the representatives. Senior leadership has been especially impressed with everything. Review collected by and hosted on G2.com.

There is nothing I dislike about ACTO. ACTO has been a wonderful partner.

Anything we have needed they have been there for us. Review collected by and hosted on G2.com.

All the internal support to customize the platform to meet our needs. Heywood Chu is simply wonderful to work with! They continue to improve the platform and are very responsive. They are also clear on what cannot be done and that is helpful too. Review collected by and hosted on G2.com.

I do not dislike any aspect of ACTO; however, the learning curve on the development end is my challenge. Review collected by and hosted on G2.com.

ACTO has helped me transform the way I train my sales representatives. It helps take complex product and clinical information and break it down into micro-learning that enable the sales representative to more effectively convey the material to the customer. Review collected by and hosted on G2.com.

There isn't really anything that I dislike. ACTO listens to the end user and takes the information to continually improve the tool. Review collected by and hosted on G2.com.

The best feature of ACTO is its simplicity. When we rolled out our first ActionPack, I didn't have a single sales rep call to ask for instructions. It's extremely intuitive. Analytics are robust and are already helping to determine which resources are most useful. This gives us insight for future ActionPack development. Since our initial rollout, I have many departments asking if they too can use ACTO. The possibilities are endless. I'm using the platform for sales enablement, product and sales training, ongoing development training, and also to disseminate marketing campaigns and sales initiatives. Review collected by and hosted on G2.com.

From a user standpoint, I would like to see landscape mode supported. From a development standpoint, more consistency between the desktop and mobile view. Also the ability to order resources once uploaded into a lesson, would be fantastic. I find that the app looks and functions better on mobile devices rather than a desktop, but I design on the desktop. I'm constantly going back and forth between the computer and my iPad which is a little annoying. Review collected by and hosted on G2.com.

The fact that the platform is so flexible meaning that I can make real time changes to reflect up to the minute changes in legislation and the needs of my team. I also like that I can create content using other tools that work seamlessly with ACTO. Review collected by and hosted on G2.com.

Some of the functionality is not clearly thought out such as where the "complete lesson" button is at the bottom of the page. It has caused a few issues for my own team in completing their training. Also, occasionally when they make changes to the platform they do not follow up with information so what seems simple enough when you work at ACTO, can cause issues for the user if they are not aware of the change. I had an example of this recently with expanding options. I appreciate that it might seem obvious to the team at ACTO, however, when you are working in ACTO daily and the options just seem to disappear it can be frustrating. That being said, when I did finally have a conversation with the team, they were their usual, incredibly kind selves and did want to understand from a user perspective. Review collected by and hosted on G2.com.

ACTO has allowed me to deploy a variety of training assets into the hands of the sales force due to the variety of mechanisms the program can accommodate. The ability to provide a video tutorial, pedagogical slides, screen shares, and "podcasts" have driven knowledge from the office to the hands of the sales team when they need it. Review collected by and hosted on G2.com.

New subscribers sometimes have difficulty setting up an account. A simple video that walks the user through the set up process would be helpful to send to my new hires. Review collected by and hosted on G2.com.

The way how the company is supporting us and trying to help out to make new users familiar with the app. and at the same time support on an admin side.

The app itself is very userfriendly and mobile. Review collected by and hosted on G2.com.

At the moment the content is only available in an on-line environment. Not all content is available in landscape. Review collected by and hosted on G2.com.

Broad based sales enablement tool to support ongoing clinical and sales training, coaching from upper management, and tracking of marketing collateral and utility to support sales cycle. Review collected by and hosted on G2.com.

The click through process for sales training modules isn't as straightforward as it seems. Teams always struggle with what to do after they complete a section. If there is a quiz, it needs to pop up at the end before a user can move on or they have to elect to come back to it and then the course pushes you to the next bit of content. Somehow the process needs to be more automated and not require a click through. Review collected by and hosted on G2.com.

Intuitive user interface, search functionality, simplified administrative organization and maintenance, sales training and development tools Review collected by and hosted on G2.com.

Some features differ whether you are using a laptop or mobile/tablet device. It's a little difficult to get to know the training tools (how to create, specifically), but I think it just takes more time with the platform until you get the hang of it. Review collected by and hosted on G2.com.

There is a very short learning curve for internal users to create micro-learning content for our sales force.

The reps have been so happy and impressed due to access on mobile devices as well.

They can directly send customer-facing approved content to key stakeholders instantaneously from their phones.

It has given us an impactful way to train reps virtually and give them sales content at their fingertips--all based on adult learning principles. Review collected by and hosted on G2.com.

The only thing I would enhance would be to have the ability to copy checklists from one Action Pack to another. That would be helpful. Review collected by and hosted on G2.com.

As a trainer, it is so easy to create and launch new courses. Our field based teams love that they can access their learning on the go, and appreciate how user friendly and intuitive it is to use ACTO. Support team is also fantastic! It's a cost-effective and highly engaging way to deliver training. Review collected by and hosted on G2.com.

Not so much a dislike but rather some features I'd love to see that would enhance the experience... 1) More variety in question types in the quizzes. 2) Would love to be able to categorize users as I'm deploying ie. someone just "auditing" the course (optional) would have a different setting that someone who must complete it. Review collected by and hosted on G2.com.

ACTO allows for learning in the flow of work. Our learners are always on the move, and need something quick and easy if they are going to engage in their learning experiences. ACTO focuses on microlearning that is easily accessible on all devices, making for a great user experience. Review collected by and hosted on G2.com.

I wouldn't say dislike, but I know ACTO is growing as a company in which we are looking to scale and grow with them. We are looking to incorporate AI through smart learning recommendations in which ACTO is planning on rolling out. I'm sure it will be a learning experience for both parties. Review collected by and hosted on G2.com.

In my position I am in charge of internal staff training. ACTO has made creating and administering each training module easy and efficient. I can see each user's strengths and weaknesses easily and can share the findings with their supervisor or manager. Review collected by and hosted on G2.com.

The initial learning curve was a little steep. I would recommend creating a list of common terms used in the creation of the modules by ACTO. Review collected by and hosted on G2.com.

ACTO has changed the way our sales force operates in a very positive way. We love how it speeds up our sales cycle, puts time back in our day and encourages continuous learning. Review collected by and hosted on G2.com.

From time to time we get glitches like you do with most technology. It’s annoying when you are trying to use ACTO in front of a customer. Continued work needs to be done to reduce technical glitches with the app. Review collected by and hosted on G2.com.

Platform seems extremely stable - easy to access for sales force on multiple device types - online support is generally responsive and able to solve issues

Ability to use a large variety of media and file types to create content

Saving all training material in one location removes the responsibility of having one person manage all content through an internal file structure with multiple versions Review collected by and hosted on G2.com.

Buidling Action Packs is not always intuitive - need to trial clicks and "enter" for each entry to figure out next step - adding buttons to direct through creation process would be beneficial

Reports and report building is not as intuitive as I would like - a series of "canned" reports form a list might be easier - learning score is an abstract scale and not something that we've had success with using to motivate the team - % complete is more the measure that we are using Review collected by and hosted on G2.com.

Connecting with my organization, real time, providing pull through content w backend analytics. Feedback from sales force has also been extremely positive Review collected by and hosted on G2.com.

Getting internal stakeholders outside of Commercial to buy-in. Once they see it also has utility in their space (Legal/Compliance), they were fully on-board Review collected by and hosted on G2.com.

The relative ease of use for the user. The mobility of the application. The support of the ACTO team. Review collected by and hosted on G2.com.

There are some inconvenient processes on the administrative side, that if corrected could save time of developers and administrators. Review collected by and hosted on G2.com.

The most helpful thing has been the ability to train our remote staff at their convenience and without conferences or meetings. The application is flawless and the support staff are excellent. Review collected by and hosted on G2.com.

The application could be more helpful if our staff could provide a broader range of feedback and if feedback could be customized more readily. Our staff find solutions daily that could be utilized across our company. Getting these solutions disseminated globally is important to us. Review collected by and hosted on G2.com.

I love how ACTO has included aspects of multiple platforms into one, easy to use system. They have made having multiple platforms (video coaching, LMS, meeting apps) a thing of the past. Review collected by and hosted on G2.com.

I wish you could brand the ACTO platform to something that is specific to your company. Review collected by and hosted on G2.com.

ACTO is easy to deploy, straightforward for the end user, and puts the information in the hand of the people who need it most. Review collected by and hosted on G2.com.

We need to remind the sales team that it has marketing portal capabilities Review collected by and hosted on G2.com.

It’s user-friendly and the ACTO team offers full expertise on how best to utilize the application Review collected by and hosted on G2.com.

Outside of video capabilities it has no coaching offerings Review collected by and hosted on G2.com.

Convenience of everything in one place, and easy user interface. Review collected by and hosted on G2.com.

So far I haven't experienced anything I would put in this category. We are just getting started with implementation. Review collected by and hosted on G2.com.