ActivTrak Reviews

I like that you have the ability to set "alarms" within your account to take screenshots of the remote computer you're monitoring. you can block websites, applications, and it even tracks productivity levels so you can know without a doubt that your employees are doing exactly what they're hired to do. You've got the security in knowing they aren't doing or visiting anywhere they shouldn't be.

This is a hard question to answer. I suppose the only inconvenience has been with the minimum time between screenshots. I would have much preferred if at certain times, it could be given the request to record a screenschot video, so to see exactly, frame to frame, what my employees are up to. There is too much time in between for things to be done where I'd have wanted to know, but cannot.

At least check it out. Try it. To create an account with up to 3 users being monitored is 100% free, and they give you a 2-day trial of the upgraded account. You get to see all the perks of using ActivTrak without having to pay, without having to provide any payment information whatosever. They do not even attempt in asking you for any of that information. You can go and upgrade your account on your own AFTER trying it out, if you choose to. It's easy and sometimes even fun!

One employee was frequently visiting porn sites. I can now block those from anyone using a computer where I've downloaded this software.

I researched every monitoring service and ActivTrak is hands down the best investment you'll ever make. Its very easy to use and even easier to set up. Their support team is always available when you need them for anything!! Don't even look any further than this company.

Here is what I learned very quickly. All the time I spent researching for a product like this, I cant tell you how much time and money it cost me.... So let me help you all.... DONT BUY ANY OTHER PRODUCT

Touch Question..... There isn't anything I don't like!

I am making sure that my employees are actually being productive while at work. Plus this tracks everything in case you have an employee who isn't honest.

I found the software to be very easy to set up and use, while also being very powerful at what it does.

I disliked the various display issues we've had, resulting from our groups not syncing over from AD. It was reported to be fixed, however it had actually become worse (both of our test users began disappearing, instead of just one.)

Take a risk free look, it is worth the time!

We are able to monitor remote employees with better accuracy than those sitting at the next desk! It's been very useful and interesting to know exactly how our people are spending their time. not only for oversight but for general identification of areas of productivity issues.

Activtrak allows us to review our employees' performance, with Activtrak, we can easily monitor productivity remotely.

The trial version limits what you can do and you keep needing to delete users to allow you access data.

If you want to enhance productivity, eliminate burnout with your employees, then use Activtrak

Productivity has increased and that has also increased ROI for our company. Our employees can now structure the times they work and the time they can access recreational platforms which also helps enhance productivity.

The fact that's there's a true free version that can work in a pinch and can give you a good review time prior to purchase. Screenshots and a clear paper trail support your findings in a way that no tabulated reports or firewall logs ever could.

Interface could be a little more intuitive. I'd like to see a little better support on categorizing.

Give it a look for a quick fix. I think you'll appreciate the simplicity. It's not a deep inspection tool, but it will help you confirm existing suspicions and correct behavior that's costing you money.

Found suspected time wasted and corrected the issue with supporting data.

There's so many features about Activtrak that I enjoy, if I had to pick just one I'd say screenshots. And the ease of installation.

The price gets a bit too high for small businesses (my primary customers) to be able to afford. The free version works great in those cases, except for the limitations to exporting data.

The free version can be a great resource to small business owners looking to keep an eye on one or two employees. The biggest feature withheld from the free version is the ability to export data.

It gives proof of an employee's activity online. Not only what sites they're on and how long they've been on them, but what applications they're using too. Plus the screenshots, I love the screenshots.

The UI is very easy to follow. I really enjoy the screen shots when each program is switched between. It really helps for being able to make sure the employees are working on what they are supposed to be working on.

We tried the "FREE" version first, but quickly ran out of storage. That was the only downside.

It works very well. It helps to see what your employees are working on, to make sure they are staying on task.

Keeping employees on track, and not working on either personal stuff or goofing around.

ActivTrak works great and is reasonably priced. Installation on and removal from the host system are very straight forward.

I would like to see a feature allowing an administrator to remove ActivTrack from a host system remotely.

Set up productivity and scheduling as soon as possible. Defining which sites and applications are productive and which are not is crucial.

We had some employees who were consistently missing deadlines that they shouldn't have been missing. ActivTrak enabled us to efficiently identify and address some of the employees' problematic behaviors.

It worked so well that I actually installed it on my own computer to help me identify areas for improvement.

Let me easily count the hours of my work and focus better on what I really need to do. Self discipline is a must for this, but great if you can have it

I'm not able to mark a "child" website as a different activity.

Example: facebook.com as communication, facebook.com/xxxxxxxx as social media

Already mentioned above

Tracking the hours I spend on productive softwares. I'm able now to flawlessly track them without having to press anything

I've used a few different software-based monitoring systems. Each seemed to have its own niche purpose, however, for a truly discreet experience, ActicTrak proved to be the best. I have used the free and paid versions of the product and there are quite a few features that pulled me into using it long-term. The deployment tool is essential to use and it does a good job of installing the monitoring agent on a remote system. I can think of only two extreme circumstances where we had difficulty pushing to a remote system. In this case, the software was installed manually. The software has a very small footprint and is very difficult for even the savviest of users to identify once it is running.

There really isn't much that has been found to dislike. The reports have been used as well as being able to view a remote system.

ActivTrack is definitely worth a look. Consider testing the free version to test the features. The paid version includes the remote install software which can be invaluable considering the scenario of use.

Compliance and productivity are the two biggest areas of concern that ActivTrak can help to remedy. ActivTrak helps to identify what employees are doing, and for how long. While there are many approaches to resolving the issues found with ActivTrak, the reporting allows for operations to adjust systems policies and rules to eliminate misuse of systems and time.

ease of use and the reporting functionality is great, especially the full audit log of what has been happening on a computer. it even catches title bar data of when users are in incognito or private mode. this is extremely helpful, especially when you have setup screen grabbing and alerting when you have areas of concern that a member of staff is doing something inappropriatre.

not all websites have been classified, and some have been classified wrong... also the inability for the the product to see what is going on when the user is in firefox. we have seen that when ever a member of staff uses firefox, it cannot record the URL properly and lists it as Firefox:/// , luckily it does capture the title bar information, so we are able see what is happening. it would be good to find out why this happens and also if it is a bug, to have the active trak developers fix the issue.

think about exactly what you need from a package like this and make sure it fits in with your local policies within your organisation, especially where staff monitoring is concerned. Your policies need include areas that state you have the right to monitor internet & computer usage, using any product or means.

analysing unproductive time, especially when the user is away from the desk. seeing the amount of time the computer is locked or idle... also the amount of time people are spending on social media.

What we like best is the screenshots it takes. It supports multiple monitors so we see what each person does even if they have 3 monitors. We also like the graphs and reporting and blocking websites.

We, of course, dislike the price and that it is a yearly subscription. We also don't like their sneaky tactics to get you to add more licenses with the promise of a discount that you have to fight to get. We also don't like the looks of the new interface. The old interface was more user friendly, the owner had no issues now I have to hold his hand because he gets lost trying to switch looking at graphs and screenshots. Also some computers quit recording for no reason and the services have to be restarted manually.

Its not a cheaper solution but it is a better solution if you want more detail into what your employees are doing. It really made the owner cringe at the level of detail we can see what the employees do, he almost thought it was too invasive.

Since getting this software we found several employees doing stuff they shouldn't do, the funniest being an employee driving for Uber on company time, another employee fudging their expense reports.

I like that you can see screen shots at different intervals of the time it is monitoring the computer. It works great as you can use it as a time clock to make sure the employees are being honest about there timesheets of in and out times. Really like the feature of being able to export the info to excel for record keeping. The activity log file is fantastic and shows very detailed info. It shows the screenshot at all different intervals which helps when reviewing what the employee was doing at a particular part of the day.

I had one issue which customer service very quickly responded as my time zone reverted back to the default setting. They gave me very detailed info which I was back up and running in matter if minutes from reading the email to completing the steps.

This product can do exactly what they are advertising. You can set this program up on a computer and once that computer is logged into, the program is tracking at all times. The activity report is very detailed and it shows when a screenshot was taken.

Verifying time management as well as being able to provide a little more supervision to get the employee back in line if they are doing more extra curricular items during work hours. We realized that unfortunately a lot more employees than we thought were not as productive as we had thought but then made us understand that no one is 100% billable.

Knowing that my employees have no idea I'm checking in on them to see if they're productive.

I've noticed I sometimes had to reinstall the software to the computers in order for it to work again. At first when using this, within a 10 day span the software would stop working and the website would stop informing me.

Realize that computers this is installed in wont show the program running in the background

It's just really great to see when my employees are getting work done or not. While those who work under me mostly stay product it really is nice to see that I can continue that trust.

I really like the easy to read reporting and the screenshots.

I don't think there is anything to dislike. I think that the dates should automatically default to the current date, that may be a little confusing but it's not really a dislike.

ActivTrak has simple easy to read reporting delivered right to your email each week. You always have the ability to login and review anything in more detail. This makes keeping up with usage and productivity very easy.

We are using this to review suspicions regarding employee usage of company computers.

I like how easy it is to set up. The Filtering options are excellent, can change behaviors based on reports,

nothing, i like everything so far, this is a complete solution that meets our needs.

Great options to try before you buy.

Filtering and blocking of websites, ease of monitoring and realizing productivity levels.

Provides a truly comprehensive view of system activity and usage with a far superior set of tools for management for the cost than other competitors we reviewed.

We've seen a system performance items come up after installation. Would prefer a management list of users and the systems with the ability to sort the list by different categories and group memberships. click for a dashboard view with an overiew of that system. More interactivity in the different sections such as Realtime and click a computer to see an overview. Easy way to identify or clear a filter.

Look at what you're getting because not all monitoring is the same.

Remote employee monitoring. Allows a view of the business usage of the system both during and after hours.

A web-hosted panel requiring no internal infrastructure changes. There is no server-side component to install; just load the client and immediately start gaining data.

Due to the design of Google Chrome, it's now possible to "see" an additional icon in the toolbar if the Chrome component is installed. Kudos to Chrome to exposing a usually-hidden browser add-on, but it does make ActivTrak less stealthy.

Ensure that the HR and executive team discuss with legal counsel regarding the necessity of advising employees that such software is potentially in use. Take advantage of the free trial edition to test it on your own system.

Implemented when concerns were expressed regarding the leakage of corporate intellectual property and the mismanagement of time. Thus far it has not revealed anything that was a complete surprise, but rather is useful to confirm (or clear) to upper management that a "hunch" regarding an employee is accurate.

Mexican law protects the employees almost all the time. It's almost imposible to fire an incompetent or abusive employee without having to compensate him for "wrongful termination". If you are a Mexican entrepreneur you know what I mean.

I had an employee which was clearly abusing his position, other employees had reported that he did work "for hire" on his working hours using the computer, software and tools I provided him to do his work for me. They even told me that hi did work for rival companies in my time and with my tools!

The word of other employees sometimes helps, but you still get sued, you still have to hire a lawyer and that lawyer has to call the other employees to testify and prove that you are not forcing them to testify on your favor. Even then, you usually end up having to pay the fired employee something... so I was trapped, didn't know what to do, didn't want to give this employee a dime, so I just waited hoping that he would get a better paid job and just leave.

Then I found ActivTrak! Easy as pie! Installed it on his computer and in 3 days I had enough evidence that he was stealing time and resources from me to fire him with the certainty that I would win if he sued me. I showed him the evidence when I fired him and he didn't even sue. And best of all, since I only needed to track this abusing worker, I did it with the free plan.

I love it. I really hope that I won't have to use it again but I sleep better knowing that if another employee tries to do the same I won't have to stand it any more.

When you top your 3 gb the only option to continue tracking is to delete all the screenshots. I would like an option to delete the screenshots you don't need and keep the ones you need. I know I could pay the upgrade and forget about deleting but right know I can't afford to do it and I don't really need more agents.

Do it now, you won't regret it.

Abusive Employees. Lazy employees. Internet distractions.

The product can be remote-installed across the network and once on will sit quietly monitoring computer usage and Internet usage, even in safe mode.

Activity can be categorised so that you can see how much time is productive or unproductive and reports can be run over custom date ranges and in varying detail levels.

For shared computers, each user can be tracked and reported individually.

This software helped us pinpoint the source of a recurring infection on one uses laptop, saving hours of diagnostic time.

Some of the categorisation screens can be a little clunky, and it took a few minutes to work out what the best way to do things is. Other than that I can think of nothing bad to say about this product .

There were a small group of people who were wasting large amounts of time on personal browsing and inappropriate browsing within one of our departments.

By installing the software, and making it known that we had installed the software, we were able to stop most of the browsing straight away, and tackle the people who did not stop with evidence-based results.

The application has great potential with its listed features, but falls far short on its delivery. We cannot recommend this application to anyone.

Over 30% of the web activity is not tracked. After waiting for weeks and numerous messages to support, a single reply offered no solution and they further will not reply to other support messages. Of all of the programs we have ever used, its unfortunately one of the worst support teams we've ever encountered.

Please do your homework and particularly test carefully to show this does what you want. They have known bugs and known incompatibilities and as users on Windows 10 using Chrome (a normal modern system) over 30% of our usage was simply not tracked. They offered no solutions and had extremely limited support. We really wanted this program to work but they simply did not help us, provide a timeline for fixes or even reply when we would email them.

It's not unfortunately. It is too error prone to provide reliable data. We've since demoed many other solutions and found far better options.

The ability to restrict internet use is amazing

I would like the ability to set diferent restrictions on diferent computers

This Product has saved me hours in time keeping eyes on what my employees are doing on the computer.

With this software i can just set the limits i want and go about what i need to do.

Keeping my employees on track and not playing games and watching videos.

Simple to use interface, yet fully featured and flexible reporting. Downloading and saving reports is easy and the on-line archival storage is great for past researching of employee PC and website use. The agent is esy to install and maintain on any system. I like the portability aspect where an agent can be uninstalled and the license re-used on another workstation. Helps with limited budgets,

Would be nice if agent would be hidden in task manager.

Allows us to see how and when employees are using there internet and PCs. Active Track helped us prove an employee was not working and instead was working for his own purposes. This gave us the proof that allowed us to discharge the employee.

Saves time by just working. No scale up period to us.

There is nothing to dislike when a product does what it says.

Helping to manage PCI compliance with contractors.

They have worked out some bugs but need to focus on backwards compatibility

Deployment across multiple platforms is bothersome when the software doesn’t play nice.

There are better options for private use for monitoring children/students. Functionality across all types of Windows access would be helpful. Getting users to show up takes a decent amount of configuration and is NOT intuitive

Being able to monitor productivity of team member

The Dashboard provides a quick look at usage, both productive and unproductive time spent on the computer. For my employees, they know I'm able to see what they're looking at--this seems to minimize time spent on social media and other personal sites. I also like the blocking feature. I'm able to block usage of these sites if time spent on them gets out of hand.

Nothing yet. It's simple to install and navigate. I was able to install it remotely at first without letting anyone know to make sure it was functional. As soon as I had the monitoring figured out, I let it be known that I was monitoring. My son "accidentally" uninstalled the program when he was cleaning up his computer. I could see that he did this and require him to install it again before being able to use it again. That is a great feature as he is brilliant when it comes to computers and has gotten around other attempts to monitoring him in the past. But now I can see what he's doing and have a record of it.

As a parent, I love being able to know what my teenager is viewing. I don't do this behind his back. He knows that I can see what he accesses on the internet. His father determined how many hours/week he can be on his computer. When he hits this, I block his access. He is learning to get his homework done and not let his gaming hobby use up all of his computer time. The screenshot is a very helpful tool to see exactly what he's viewing.

We like the best that its not going overboard with monitoring features design to micromanage what your employees are doing, because it doesn't have feature like key logging, you don't have to worry accidentally reading passwords, or finding out about private matters that don't concern employers. the advantage of this is that your not kept busy with monitoring data that goes beyond the level of detail that you are actually interested in.

we have to buy a license for each computer and not by user.

Think about the goal of why you want to monitor your employees,

For us, we came to the conclusion that if the boss cannot be monitored by the person who is responsible for the monitoring, then there must be something wrong with the monitoring tool. In the end there was only 1 tool left: Activtrak

We were able to find out that if new hirees are focus in their work or if they are mainly worried at their social media account.

When there was an impression that somebody didn't work well, we were able to use activtrak to either proof or disproof.

The software is extremely easy to setup on any computer and you can track or restrict all activity from any computer with internet access. The desktop summary gives you a great visual display of activity including which websites were accessed and the productivity of each employee. Then additional drill down and logs provide excellent research tools and support.

There is a free trial version, which offers 80% of the full version features and allows you to deploy the software on up to three computers. This gives you the opportunity to kick the wheels.

Finally, I'd like to give the customer service an A+. Questions are answered in a timely manner and the staff will continue to help you until you get your issue resolved. Most of my issues were my fault....

The package is an excellent choice and at this time I have no dislikes

Would absolutely recommend to others.

Employee productivity, employee access to various social media sites which also reduces productivity.

I like the details I can get. Sometimes going to a particular website isn't a big deal. I can find out not only what websites, but how long and the path to see if it is really a problem or not.

I don't get a notification if a computer is not reporting. I have to be proactive to know if something is wrong.

Can't beat try-before-you-buy!

Collect data for a network security business case. Report on after-hours employee activity on the web. Find out what documents are being edited and confirm tasks are complete.

I like the easy implementation of the product. You can literally be up and running in as little as the time it takes to download the file to the users.

Reporting is still weak, but we've learned to adjust and its a small price to pay for the ease of use.

We can easily and quickly block sites, processes, users by the machine or across the network.

We wanted something that would work on both pcs and macs and Activ Trak was one of the first products we found that works seamlessly on both types of machines on our network.

I would like to have a live multi screen so you can see all stations at once on a single monitor. This would make monitoring far more effective and quicker,

There's still a few things that need adding to make it the full system it's trying to be but Activ Trak is the closest most reasonably priced product in this area of monitoring.

We've used Activ Trak to monitor staff in areas where they are not supervised. It has also meant we can allow staff to work from home or at different hours and quickly check what was done in that period.

The dashboard is intuitive and provides a detailed view of activity including screenshots.

It would be helpful if we could tag frequently used reports or create a custom dashboard with just the elements we care about.

Helped us change user productivity analysis from a subjective activity to an objective one.

The simplicity of use is practically overwhelming, it does take a period of time to get used to the interface. We have been having a lot of issues with the leak of information within our organization and with Activtrak we were able to solve most of them.

I really cannot think of anything that I have thought of as a criticism.

I would say that within the programs currently available ActivTrak might be the industry leader.

Mostly corporate "infidelity" and usage of Company resources improperly.

The best part is that it’s free and easy

It could update a little quicker but other than that it’s brilliant and worked like a charm.

A staff member for a client of mine was working for competitors on work time and we used ActivTrak to prove it

I like being able to see what apps and websites my employees use while at work.

It would be great if I could setup blocked sites on the mobile app.

Keeping track of time management and finding out what distracts allow me to better direct my employees.

The ability to set productive and non productive programs and websites, the screenshots

Pricing structure makes it a difficult business case to deploy over entire estate.

Try it out on a few suspect terminals/users. You will not be disappointed in the quality of the recorded data.

Workstation/User time on machine, monitoring of personal internet use. Through sharing the analytics discovered by monitoring shared machines was able to convince a department manager of ways in which his staff could better schedule their machine time and that i did not need to deploy another terminal in that department.

I also highlighted a number of non-productive websites that were being visited during quieter periods he was unaware of.

Ease of management. Lots of features and tracking that make this product great compared to others.

After each time you look at a screen shot, it jumps alllllll the way back up to the start of the list and you lose your spot. Didn't used to be like this but defintely a major headche when trying to reveiw multiple screens shots throughout a list.

Do it. It works.

Productivity, security, and accountability. Each one of the items are very important when talking about technology within a company.

Dashboard, Screenshot, Alias, Do not track, merge different PCs history if you use same same, support

Lack of sub-categorization for sites like youtube, that could be productive or unproductive; Lack of app to monitor mobile activities; lack of customization for idle time

Productivity control

It was really easy to use! I was able to download ActivTrak and start monitoring my employees within a very few minutes.

I haven't found anything I dislike.

I am not sure yet how to use all the features but I was able to manipulate the software to see what I looking for.

I had a feeling one of my employees was stealing time from my company by applying for other jobs and doing her personal shopping on the internet but I was never able to prove it. I became so frustrated, I googled tracking software and found ActivTrak. When the employee was at lunch, I downloaded the program on her computer. Within minutes of returning to her desk, I was able to see where she was applying for jobs and what she was shopping for. When I confronted her, she denied. I was able to print out a screen shot showing exactly where she was and where she was coding her time. She no longer works for me.

The user interface is easy to brows and everything is color coded for.

Sometimes the app is very unresponsive. Maybe this is due to a bug

Data Protection is my major issue, with ActiveTrak I am aware of any issues in real time.

Free for up to 3 users. We are a small office and so far we have been able to monitor our employees for free.

That the subscription is per user and you cannot determine which users on a specific machine. Each of our workstations has an administrator account which doesn't need to be tracked, but if you login to it, it automatically becomes one of the users.

We are able to monitor employee productivity and help identify potential problems earlier.

That it is easy to install and also that it keeps your data secure and private and that when it gets a connection it reports data privately so you can keep track on your device.

Have not found any issues that I dislike at this time we'll be able to report more as I get familiar with platform.

That I am able to keep track of data and what it is being used for as far as expenses go. In

Very detailed reports and the best part would be the screenshots!

Sometimes it doesn't record screenshots due to unknown bugs and we have to restart the computer of the client which is suspicious to the users.

This is definitely worth a try. The features and capability of this are superb.

Mainly on the productivity of the employees. We realized that people are only working 30-40% a day and the rest were mostly spent on social media and other things.

The layout of the site is easy to understand. Great features, even under the free user package. Very user friendly.

Would love to be able to download individual screenshots.

Highly recommended! Without wanting to waste more time trying to figure out how productive/unproductive employees are while working, this product has allowed for many answers to be achieved in a very short timeline.

We have been able to confirm employee productivity (or lack there of) within no time at all.

The Tools provided even with the basic FREE version are excellent.

The Management is very intuitive.

Screenshot capturing are amazing.

There is no known on-premise solution as this is cloud based software.

Wastage of employees' time and ways to curb it.

The ability to track and block websites, and ease of installation on client PCs.

Not being able to manually enter a website to block.

Company PCs being used to browse websites which are against our policy. Ability to increase productivity.

It's extreme easy to setup the software on any computer and immediately begin collecting data.

Report exports are very basic excel spreadsheets. Unless management has a login, it's hard to forward reports without explaining the data on the excel exports.

We've never wanted to be that company that locks down every single site. Instead we'd like employees to use their time wisely. With activtrak we can monitor and make suggestions to staff on how to use their time more efficiently.

I like how much control it gives to an owner with what the employees are doing

I love everything about it. I wish it was a little cheaper so that I could put it on all my computers.

I am solving the issue that many businesses face which is having the employees go on social media and browse online instead of working. This software allows us to see who is not working and who is working.

The dashboard views. Overall understanding of productivity without needing to dig into details.

Time spent. Categorizing. Perhaps a little more pre-categorization of certain known sites.

Categorize wisely.

Better understanding of staff habits that lead to positive recommendations.

We like various reports which are available in this app/software. We personally use the most reports on activity log, productivity report and screenshots.

There is nothing specific what would I dislike. I am just learning to work with ActivTrak and so far, I am very happy with it.

We had doubts whether our employees complete their timesheets properly. ActivTrak helped us to have some prove that employees does not fill out their timesheets correctly.