--- title: ACTIVEWorks Camp & Class Manager Reviews meta_title: 'ACTIVEWorks Camp & Class Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56 reviews by the users' company size, role or industry to find out how ACTIVEWorks Camp & Class Manager works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 56 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # ACTIVEWorks Camp & Class Manager Reviews **Vendor:** Global Payments **Category:** [Camp Management Software](https://www.g2.com/categories/camp-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 56 ## About ACTIVEWorks Camp & Class Manager ACTIVE’s Camp Manager is an all-in-one online registration, camp management and marketing software solution. Whether you run overnight summer camps, day camps, sports camps and clinics, art classes, educational camps, or other types of youth programs, Camp Manager's cloud-based software is at your side to lighten your load and let you make smart, data-driven decisions while also helping you deliver great customer service. ## ACTIVEWorks Camp & Class Manager Reviews ### 1. Not a good experience due to bad communication on Actives part...realized no value **Rating:** 0.0/5.0 stars **Reviewed by:** Scott H. | Owner and VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2019 **What do you like best about ACTIVEWorks Camp & Class Manager?** The product was actually good, it worked well. **What do you dislike about ACTIVEWorks Camp & Class Manager?** Customer service and communication was horrible. And they charged me $1500 for Breach of contract because my website designer and I loaded another another shopping cart and other apps for layout etc...Active said they audited me, didn't call me or contact me, and sent a $1500 bill for breach. I had to call them, they never contacted me, I tried to call/email for 2 weeks...no response. Then they call me back with an attitude, call me a liar and say I was in Breach. I've been in software consulting and sales for 20+ years, this is not how you handle issues or discrepancies. I went with another product because I couldn't trust Active's support, or policies any longer. It was unfortunate. **Recommendations to others considering ACTIVEWorks Camp & Class Manager:** I realized none. I signed up, but building out my company from scratch we got bogged down in insurance and permitting....it took quite a bit longer than we expected, and Active was in place the entire time. With the industry, Mountain Guiding...without insurance and permits we were unable to actually sell due to the liability associated with being a mountain guiding service. Along the way my website person told me to look at other shopping carts in my website in order to get other ideas, and see how to manage the process well. Active saw this, and sent me a bill for breach of contract with zero communication between the last communication 7 months before and the time this took place, something along the line of seeing multiple shopping carts...wasn't quite sure, they wouldn't give me a solid answer, and the rep called me a liar... Prior to this conversation, I called, emailed for 2 weeks...and no one would contact me, I finally got a call....and I told them I was uncomfortable moving forward because of the lack of communication throughout the situation, and that what happens next time an audit is done and they feel I'm in breach without even talking to me directly yet again. Answer has pretty much been pay up, and go away. Cost: $1500 for absolutely no return, lousy communication. I was forced to implement the other system I had in place in a short period of time because insurance and permits were finally coming in, and I couldn’t wait for this to be resolved properly…My real job is in the software industry, and we would never work with our clients in this manner, it's horrible practice. I have done many much more extensive audits than this type in the past and took care of our clients to make sure everyone was happy. The punitive nature of this contract and interaction is not normal in the software industry....buyer beware, if you even flinch….they won’t even budge, acknowledge their own mistakes, and just point at the line item on the contract. Recommendation, go with another company because they will find you at fault in situations, then not be willing to bend when you try to negotiate or come to an agreement. I will not use Active for anything in my company or the guiding industry again. I can't trust them to work with me. **What problems is ACTIVEWorks Camp & Class Manager solving and how is that benefiting you?** I realized none. I signed up, but building out my company from scratch we got bogged down in insurance and permitting....it took quite a bit longer than we expected, and Active was in place the entire time. With the industry, Mountain Guiding...without insurance and permits we were unable to actually sell due to the liability associated with being a mountain guiding service. Along the way my website person told me to look at other shopping carts in my website in order to get other ideas, and see how to manage the process well. Active saw this, and sent me a bill for breach of contract with zero communication between the last communication 7 months before and the time this took place, something along the line of seeing multiple shopping carts...wasn't quite sure, they wouldn't give me a solid answer, and the rep called me a liar... Prior to this conversation, I called, emailed for 2 weeks...and no one would contact me, I finally got a call....and I told them I was uncomfortable moving forward because of the lack of communication throughout the situation, and that what happens next time an audit is done and they feel I'm in breach without even talking to me directly yet again. Answer has pretty much been pay up, and go away. Cost: $1500 for absolutely no return, lousy communication. I was forced to implement the other system I had in place in a short period of time because insurance and permits were finally coming in, and I couldn’t wait for this to be resolved properly…My real job is in the software industry, and we would never work with our clients in this manner, it's horrible practice. I have done many much more extensive audits than this type in the past and took care of our clients to make sure everyone was happy. The punitive nature of this contract and interaction is not normal in the software industry....buyer beware, if you even flinch….they won’t even budge, acknowledge their own mistakes, and just point at the line item on the contract. ### 2. The Camp Software of Yesterday **Rating:** 1.0/5.0 stars **Reviewed by:** Aaron G. | Estimator, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2016 **What do you like best about ACTIVEWorks Camp & Class Manager?** Active provides the most secure application process on the market that I know of. For our Camp, we require extensive family medical history and information about the mental health of campers (minors) which is why security is a huge concern for our organization. Active provides us with a system that ensures that our camper families' information is protected. **What do you dislike about ACTIVEWorks Camp & Class Manager?** The user interface and report system is clunky at best. It is frustratingly difficult to access the information you desire - either generating rosters or printing hard copies of your camper information. Because of limited access to the internet at our overnight campsite, we print out hard copies of all of our camper documents in case of emergency. With Active, this requires an excessive amount of hours to print and organization. **What problems is ACTIVEWorks Camp & Class Manager solving and how is that benefiting you?** We have camper families apply to our camp through Active. They submit simple demographic information and more extensive forms are uploaded: medical history, family medical history and mental health background. We use Active to manage our camper roster (accepting or rejecting campers) and following up with counselors/campers who have not yet uploaded the necessary documentation. As mentioned above Active provides a secure method for doing this. ## ACTIVEWorks Camp & Class Manager Discussions - [Will there come a time where this could be intergrated with Quickbooks?](https://www.g2.com/discussions/13438-will-there-come-a-time-where-this-could-be-intergrated-with-quickbooks) - 1 comment, 1 upvote - [Custom Reports](https://www.g2.com/discussions/custom-reports-524b0f5d-1c1a-4a4b-bd51-ded266347430) - 1 comment, 1 upvote - [Does the reporting suite have standard-issue reports, or am I able to build custom ones?](https://www.g2.com/discussions/reporting-6434972b-5cc6-461f-b1dd-4c2f3360e363) - 1 comment, 1 upvote - [How difficult is it to adjust registration pricing on a one-off basis?](https://www.g2.com/discussions/discounts-and-custom-pricing) - 1 comment, 1 upvote - [Does ACTIVEWorks Camp & Class Manager have a month-to-month/contract-free option?](https://www.g2.com/discussions/contract-options) - 1 comment, 1 upvote - [View ACTIVEWorks Camp & Class Manager pricing details and edition comparison](https://www.g2.com/products/activeworks-camp-class-manager/reviews?filters%5Bnps_score%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A58%3A30+-0500&secure%5Bsession_id%5D=a4e5551d-0b04-431a-9d2d-6697daf7e316&secure%5Btoken%5D=22ef0b491580c44ebf1611beb5e916c21e91d230892146295e3823bc0850e98e&format=llm_user) ## ACTIVEWorks Camp & Class Manager Features **Communication** - Contact Management - Email - Email Automation - Mass SMS - Communication Management - Discount Management - Calendar Management **Administrative Tasks - Camp Management** - Billing & Invoicing - Medical Records & Health Forms - Parent Portal & Dashboard - Multi-Media Sharing & Camp Updates - Staff Recruitment & Applicant Tracking - For Summer Camps - Activity Dashboard - Attendance Tracking - Customizable Forms **Administration** - Scheduling - Payment Gateway - Member Management - Member Portal - Website Builder - Record Keeping - Website Management - Attendance Management - Email Management - Event Management - Assignment Management - Team Management - Volunteer Management - Forms Management - Registration Management - Automated Scheduling - Facility Scheduling - Electronic Payments - Event Scheduling **Registration & Scheduling - Camp Management** - Activity Scheduling - Cabin Assignments - Website & CMS Embedding - Online Registration - Class Scheduling **Additional Functionality** - Program Management - Credit Card Processing - Transportation Management - Medication Management - Marketing Automation - Mobile Access - Generative AI - For Campgrounds - Reporting & Statistics - Facility Management - Customer Management - SMS Messaging - Payment Plans - Access Controls/Permissions - Housing Management - Customizable Reports - Forms Management - Customer Database - Online Payments - Faculty/Staff Management - Event Management - Attendance Management - AI Copilot - Financial Analysis - Data Import/Export - Email Templates - Alerts/Notifications - Online Booking - Medical Management - Donor Management - Discount Management - Reminders - Feedback Management - Registration Management - Third-Party Integrations - Calendar Management - Parent Portal - Communication Management **Agentic AI - Sports League Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Calendar/Reminder System - Website Integration **Additional Functionality** - Reminders - Chat/Messaging - Event Calendar - Personalization - Customizable Fields - Customizable Branding - Alerts/Notifications - Attendance Tracking - Team Calendars - In-Game Analytics - API - Event Tracking - Reporting & Statistics - Customizable Forms - AI Copilot - SMS Messaging - Drag & Drop - Member Accounts - Generative AI - Customization - Live Chat - Mobile Alerts - Payment Processing - Calendar Sync - Document Storage - Real-Time Notifications - Mobile Access - Contact Database - Member Directory - Customizable Reports ## Top ACTIVEWorks Camp & Class Manager Alternatives - [Jersey Watch](https://www.g2.com/products/jersey-watch/reviews) - 4.7/5.0 (236 reviews) - [Campminder](https://www.g2.com/products/campminder/reviews) - 4.3/5.0 (16 reviews) - [CampDoc](https://www.g2.com/products/campdoc/reviews) - 4.7/5.0 (157 reviews)