--- title: ActiveOrder™ Reviews meta\_title: 'ActiveOrder™ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ActiveOrder™ works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 6 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # ActiveOrder™ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ActiveOrder™ but has limited features. Are you part of the ActiveOrder™ team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Gain precise order promising, real-time inventory visibility, and intelligent fulfillment orchestration across every channel with Manhattan's ActiveOrder™, a cloud-native, versionless order management system (OMS) built to help retailers promise accurately, fulfill profitably, and scale easily. A 6-time leader in the Forrester Wave for Order Management Systems, it unifies omni-channel order orchestration, post-purchase experiences, and agentic AI customer service in a single platform to maximize conversions and lower fulfillment costs. * * * Seller [Manhattan Associates](https://www.g2.com/sellers/manhattan-associates) Discussions [ActiveOrder™ Community](https://www.g2.com/products/activeorder/discuss) Overview by Sailaja Tennati Show More ## Top-Rated Alternatives [ ![IBM Sterling Order Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "IBM Sterling Order Management") IBM Sterling Order Management 4.4/5(83) ](https://www.g2.com/products/ibm-sterling-order-management/reviews) [ ![Salesforce Order Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesforce Order Management") Salesforce Order Management 4.2/5(121) ](https://www.g2.com/products/salesforce-order-management/reviews) [ ![SAP Commerce Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Commerce Cloud") SAP Commerce Cloud 4.3/5(334) ](https://www.g2.com/products/sap-commerce-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/activeorder/competitors/alternatives) ## User Insights Average based on 6 real user reviews. [Log in to unlock pricing and user insights](/login) ## ActiveOrder™ Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Supply Chain Cloud ](https://www.g2.com/products/supply-chain-cloud/reviews) Show More ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 10/3/2018 "Works with lots of help" 3.5/5 What do you like best about ActiveOrder™? Runs well with little down time. Plenty of implementation help (which is needed). Accuracy and integrations have worked well. There are great third-party vendors to help in setup and in project management of Manhattan deployments. Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Takes a lot of care and feeding. There is also not much standardization among Manhattan products (such as Enterprise Order Management to Warehouse Management System). Some administrative tools just flat don't work and you have to work around it. The product is highly customized to you, so even on the same version it is hard to take the knowledge and experience from one brand to another. Make sure you get an independent integrator to help you in your setup and auditing Manahttan's pro services. Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Streamlined and omnichannel order management of digital, wholesale and physical locations. Better inventory flow and tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 5/14/2018 "Above Average" 3.5/5 What do you like best about ActiveOrder™? Dashboard functionality is easy and useful. Sales order fulfillment is a streamlined process. Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Application performance is poor. UI is not user friendly and contains very little result sets on a screen. . When using the application with non Manhattan product integrations, limitations to the user experience increase due to "customization" needs. Pricey modifications are required on the base product more often than not. Review collected by and hosted on G2.com. Recommendations to others considering ActiveOrder™: Unless the base product meets your exact need, pricey modifications will be required. Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Customer order fulfillment for ecommerce. Sourcing showed improvement when this application was implemented. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") UM Verified User in Management Consulting Enterprise (\> 1000 emp.) 10/6/2018 "User for several years" 4/5 What do you like best about ActiveOrder™? Everything that it offers is great. Would recommend. Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Nothing is fun to mind that I disliked at all. Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Moving our products in a timely mannor Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/activeorder/pricing) ActiveOrder™ Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5015a6ccbbe12278ba4392c1c0d806be/ibm-sterling-order-management.png "Product Avatar Image") IBM Sterling Order Management 4.4/5(83) [ Compare Now ](https://www.g2.com/compare/activeorder-vs-ibm-sterling-order-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_baad98cea895af24e54da6efef15a8e8/salesforce-order-management.jpg "Product Avatar Image") Salesforce Order Management 4.2/5(121) [ Compare Now ](https://www.g2.com/compare/activeorder-vs-salesforce-order-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6c94840fa4ec315ee6910add1f45c75/oracle-order-management-cloud.jpg "Product Avatar Image") Oracle Order Management Cloud 3.3/5(13) [ Compare Now ](https://www.g2.com/compare/activeorder-vs-oracle-order-management-cloud) ##### Categories on G2 [Order Management](https://www.g2.com/categories/order-management) ##### Explore More [Top network monitoring software recommended for tech companies](https://www.g2.com/discussions/top-network-monitoring-software-recommended-for-tech-companies)[Top rated DXP software for enhancing customer engagement](https://www.g2.com/discussions/top-rated-dxp-software-for-enhancing-customer-engagement)[What antivirus software is worth using for a small business that needs to protect a handful of devices without paying for an enterprise endpoint suite?](https://www.g2.com/discussions/what-antivirus-software-is-worth-using-for-a-small-business-that-needs-to-protect-a-handful-of-devices-without-paying-for-an-enterprise-endpoint-suite) [Which event registration platforms do event teams actually stick with after the first event rather than switching to something else next time?](https://www.g2.com/discussions/which-event-registration-platforms-do-event-teams-actually-stick-with-after-the-first-event-rather-than-switching-to-something-else-next-time)[What are the best C/C++ integrated development environments (IDEs) for teams wanting all development tools in one integrated place?](https://www.g2.com/discussions/what-are-the-best-c-c-integrated-development-environments-ides-for-teams-wanting-all-development-tools-in-one-integrated-place)[Pros and Cons Details](https://www.g2.com/products/activeorder/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)