--- title: ActiveOps ControliQ Reviews meta\_title: 'ActiveOps ControliQ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how ActiveOps ControliQ works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 13 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # ActiveOps ControliQ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ActiveOps ControliQ but has limited features. Are you part of the ActiveOps ControliQ team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The Ultimate Decision Intelligence Platform for Service Operations. ControliQ is designed to empower organizations in Banking, Insurance, Healthcare, and BPOs with real-time decision-making that drives transformation. By integrating AI and human intelligence, ControliQ delivers predictive and prescriptive insights that align your operations with your business goals. Through ControliQ’s single application, managers gain real-time visibility into workforce data, enabling seamless optimization of human and digital resources. With its advanced decision intelligence capabilities, you can: - Predict future demand, identify automation opportunities, and optimize workloads across teams, departments, and bots. - Use prescriptive insights to simplify complex decision-making, allowing you to plan and allocate resources more effectively. - Transform your operations by quantifying work and capacity, reducing bottlenecks, and improving overall business agility. - Improve employee wellbeing by enabling smarter, more efficient workflows that reduce stress and promote balance. Whether you’re seeking to digitalize processes or simplify operations, ControliQ provides the insights you need to stay ahead of the curve while keeping your workforce engaged and empowered. * * * Seller [ActiveOps](https://www.g2.com/sellers/activeops) Discussions [ActiveOps ControliQ Community](https://www.g2.com/products/activeops-controliq/discuss) Overview by Samantha Sherlock Show More ## Top-Rated Alternatives [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,218) ](https://www.g2.com/products/rippling/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Paycom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycom") Paycom 4.5/5(6,867) ](https://www.g2.com/products/paycom/reviews) [ View All Alternatives ](https://www.g2.com/products/activeops-controliq/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) RM Raaed M. Agile Coach Information Technology and Services Mid-Market (51-1000 emp.) 6/26/2024 "Provide more actionable recommendations" 4.5/5 What do you like best about ActiveOps ControliQ? I can immediately assess my team’s efficiency using various statistics, ranging from the completion of tasks to the time each agent spends on a call. Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? It informs me of the occurrences but lacks detailed information of how issues can be solved. Sometimes, it is up to me alone to evaluate the data and look for resolutions of the issues. Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? ControliQ has positively contributed to my understanding of how to manage my workforce better. Real-time performance metrics have proven immensely helpful in the process of measuring productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AW Alice W. Senior Manager Consulting Small-Business (50 or fewer emp.) 4/3/2024 "Managing Workforce Easily With Workware+" 4.5/5 What do you like best about ActiveOps ControliQ? The product provides effective solutions for workforce management processes. Easy creation of duty rosters and labour planning. Use of biometrics and finger print recognition for access. This ensures effectiveness in employees attendance tracking. The software automates payment processes and integrates with human resource management systems. Workware+ enhances efficiency in daily operations and effectiveness in employees management. Administration of the software is easy. Pocket friendliness and 24/7 customer support services access. Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? The product free version is very basic. It has very limited features. The software also requires updates more often. Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? Introduction of this platform in our organisation has automated almost everything it has reduced time wastage during staffing and enhanced collaboration of employees towards fulfilment of organisation’s objectives. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RO Restrep O. Senior Marketing Manager Hospital & Health Care Mid-Market (51-1000 emp.) 1/16/2024 "Effective Management of Workforce For Better Productivity" 4.5/5 What do you like best about ActiveOps ControliQ? When it comes to boosting productivity, Workware+ offers best features by ensuring we better manage of workforce. It combines great tools such as WorkiQ and ControliQ to ensure effective delivery and management of the team. With this solution, we can eaisly know what is best working and what needs improvements Using thi solution is easy too Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? Workware+ is the real deal in boosting productivity and no major flaws. Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? It is an amazing workforce management software for growing businesses Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") AC Verified User in Computer Networking Mid-Market (51-1000 emp.) 1/5/2024 "Empowering Business with Seamless Solutions" 5/5 What do you like best about ActiveOps ControliQ? Workwear+ impressses with its intuitive interface and robust features, offering seamless project management, collaboration tools, and efficient time tracking. Users appreciate the responsive customer support and integration capabilities, making Workwear+ a reliable choice for businesses aiming to boost productivity and streamline workflows. Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? Nothing. I cannot think of any bad comments on this software. Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? The platform's adaptability to different project methodologies, along with the customisable options, adds versatility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chandan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chandan T.") CT Chandan T. Software Engineer Small-Business (50 or fewer emp.) 10/27/2022 "Best tool to manage employee" 5/5 What do you like best about ActiveOps ControliQ? This tools is very very useful for the managers to forsee the time and effort required for a project along with the managing employees effectively by checking the stats. Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? It's quite complex as it's still in evolving phase, slowly the Active ops will fix and make it easy for users Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? -\> project planning -\>check the statistics of the employees on how effective they are utilising time -\> capacity planning Review collected by and hosted on G2.com. Show More 3/30/2023 Validated ReviewerIncentivizedSource: G2 invite ![Aravind I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aravind I.") AI Aravind I. President & CEO Enterprise (\> 1000 emp.) 3/7/2022 "Best workforce management and culture transformation tool" 5/5 What do you like best about ActiveOps ControliQ? Workware and active ops process enables front line ops managers visibility into daily work demand and capacity to effectively manage the work and the teams in a data-driven purposeful manner. In my 20+ years of managing operations, I have not come across such a comprehensive tool and system that enables the development of your operations managers and creates a collaborative open culture. We saw productivity and employee engagement improvements with in 3 months and we broke even with in 6! There are very view investments that can deliver results that quickly. Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? The system itself worked well for each of the organization where we implemented it in my career. However, there has to be sufficient management buy-in and support to enable the training and cultural transformation necessary for this to be successful. It takes time and effort to bring about this change. Review collected by and hosted on G2.com. Recommendations to others considering ActiveOps ControliQ: Invest the time and effort to get buy in from middle and upper management.. go thro' the training that the Active Ops team provides. The cultural benefits will be long-lasting if you implement it the right way out of the gate. Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? Convert your operations team into data driven, purposeful and engaged teams that are well cross trained and collaborative. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") CB Verified User in Banking Enterprise (\> 1000 emp.) 8/18/2022 "One of the best Capacity Management tool" 4.5/5 What do you like best about ActiveOps ControliQ? Capacity planning, Weekly Planning, Forecasting methodology, loaning and borrowing staff, real time analysis, Dashboards Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? System Integration, Manual Inputs, Parameters for team comparison, Scoring methodology in rigour indicators Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? Capacity Planning, Volume forecasting, Tracking of individual work , volumes and MI Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") IA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 8/24/2021 "Workware- Active Operations Management" 5/5 What do you like best about ActiveOps ControliQ? I am using this application for almost 4 years now. By far this is the best application which we use to track our day today work that we have done. Be it a core activity where we actually spent time in processing or be it a non core activity like a break or the time we spent in learning and development sessions. This application gives you a very clear picture of how your day was spent. How much productive you were , where you are lacking and where exactly you have spent your time. i.e. in which activity etc. We can also check our and the entire teams weekly as well the monthly data to see the teams and individual performance which we later on use for analysis.There is a very unique feature which this application has which is "Notes" Where exactly you can mention anything specific that you wanted to highlight. Like if you are in a Learning and development session then you can select it as Non core activity and mention the sessions name or if you spent more than required time on a particular activity you can mention in the notes why you took so long, this is getting recorded so even if after a month someone asks you the reason, you need not to remember it as it's available Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? Well, again it's a very reliable application with literally no flows as far as I have used it. There is a very unique feature which this application has which is "Notes" Where exactly you can mention anything specific that you wanted to highlight. Like if you are in a Learning and development session then you can select it as Non core activity and mention the sessions name or if you spent more than required time on a particular activity you can mention in the notes why you took so long, this is getting recorded so even if after a month someone asks you the reason, you need not to remember it as it's available there however sadly this feature is not available for all the activities that we track hence in some cases the collegues are clueless when we ask them certain things for analysis for their productivity and utilisation etc. Also the report generation takes a little longer than the expected time sometimes. Review collected by and hosted on G2.com. Recommendations to others considering ActiveOps ControliQ: I have mentioned almost everything that we do with this application. It's one of the best to track the data for the team and many industries are using Workware only for their business. It's one application which gives you a clear and accurate data without any flaws so Go for it". Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? This is our day to day use application. All the team members are using workware to track their activity for the working hours. Basis on workware system only we generate their daily weekly and monthly dats, basis on which there performance gets calculated. These reports also helps us to derive how much staff do we need to complete a certain project in hand. From this data we also determine how much time should be assigned to a particular activity for completion. i.e. Standard time setting. As all the team members are tagging all the activities which they do in their working hours on daily basis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite CM Chris M. Senior Business Analyst Enterprise (\> 1000 emp.) 2/7/2022 "ActiveOps Review" 5/5 What do you like best about ActiveOps ControliQ? The software doesn't give users issues and has been reliable for me consistently. Patrick from ActiveOps is super helpful and insightful and answers any and all questions. Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? N/A, the program and support I get from the program are excellent. Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? Productivity and utilization of employees and capacity management solutions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/23/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Former Senior Operations & Technology Executive" 5/5 What do you like best about ActiveOps ControliQ? Works well as an Ops Excellence program accelerator. Easy to implement. Culturally reinforcing environments of high engagement, high performance and continuous improvement. Review collected by and hosted on G2.com. What do you dislike about ActiveOps ControliQ? Needed more desktop/activity measuring capabilities which have since been built/acquired as complementary to the capabilities I had implemented. Review collected by and hosted on G2.com. What problems is ActiveOps ControliQ solving and how is that benefiting you? Performance improvement, high capacity utilization, talent redeployment, cost savings and efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about ActiveOps ControliQ? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ActiveOps ControliQ ](https://www.g2.com/products/activeops-controliq/discussions/new) GU Guest User What is Workware+ used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-workware-used-for) [ View all Discussions ](https://www.g2.com/products/activeops-controliq/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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