--- title: ActiveOps ControliQ Reviews meta_title: 'ActiveOps ControliQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how ActiveOps ControliQ works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 13 scale: '5' date_modified: '2026-08-09' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ActiveOps ControliQ Reviews **Vendor:** ActiveOps **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 ## About ActiveOps ControliQ The Ultimate Decision Intelligence Platform for Service Operations. ControliQ is designed to empower organizations in Banking, Insurance, Healthcare, and BPOs with real-time decision-making that drives transformation. By integrating AI and human intelligence, ControliQ delivers predictive and prescriptive insights that align your operations with your business goals. Through ControliQ’s single application, managers gain real-time visibility into workforce data, enabling seamless optimization of human and digital resources. With its advanced decision intelligence capabilities, you can: - Predict future demand, identify automation opportunities, and optimize workloads across teams, departments, and bots. - Use prescriptive insights to simplify complex decision-making, allowing you to plan and allocate resources more effectively. - Transform your operations by quantifying work and capacity, reducing bottlenecks, and improving overall business agility. - Improve employee wellbeing by enabling smarter, more efficient workflows that reduce stress and promote balance. Whether you’re seeking to digitalize processes or simplify operations, ControliQ provides the insights you need to stay ahead of the curve while keeping your workforce engaged and empowered. ## ActiveOps ControliQ Reviews ### 1. Workware+ best SaaS tool for Workflow Management & Business Operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Mayank K. | AVOC, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about ActiveOps ControliQ?** Workware+ provides service both on Windows & Mac OS for Workflow Management & Business Operations for the customers. It is easy to use and customisable dashboards lets customer to use it for their daily operations. Its robust customer support helps to maintain the Workflow. **What do you dislike about ActiveOps ControliQ?** Integration with other business tools sometimes make the Workware+ a little less reliable. It's User Interface can further be imporved and can be more intuitive. **What problems is ActiveOps ControliQ solving and how is that benefiting you?** It helps to automate multiple business processes which helps to reduce the overall operation cost of the business by reducing time of several processes. It has made data visualization easy and helps in making quick data-driven decisions. ### 2. Used in Finance and Accounting to distribute tasks evenly **Rating:** 4.0/5.0 stars **Reviewed by:** Gergely L. | Senior Manager, CDBO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about ActiveOps ControliQ?** Helpful for productivity tracking and better reallocation of work. You can easily spot if one team is overburdened, but the other has utilization headroom. It can be automatic if the APIs support it, but it also has a full manual mode. **What do you dislike about ActiveOps ControliQ?** It's primarily useful for transactional processes and if these tasks take roughly the same amount of time. E.g., if investigating an issue can take anywhere between 5 minutes to 3 days, you'll have a hard time setting up the system for an "investigation" task. It cannot be applied to all teams, like when they do complex, non-standard tasks. **What problems is ActiveOps ControliQ solving and how is that benefiting you?** Gave people managers a tool to measure productivity and provide feedback to the team members. We were glad to see that people managers became more engaged in the process, were quicker to spot irregularities, and could reassign tasks from an overburdened employee to another. Reduced the number of overtimes and drove customer satisfaction. ## ActiveOps ControliQ Discussions - [What is Workware+ used for?](https://www.g2.com/discussions/what-is-workware-used-for) - [View ActiveOps ControliQ pricing details and edition comparison](https://www.g2.com/products/activeops-controliq/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A03%3A11+-0500&secure%5Bsession_id%5D=a6a4654a-ece1-42c3-acf2-09a5467fc9f6&secure%5Btoken%5D=e397b84876d866eda1ea2fd441732014ec3768b2873ea5202b349c7bdd22ee6e&format=llm_user) ## ActiveOps ControliQ Features **Platform** - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Workforce Management Platform Features** - Labor Forecasting - Time & Attendance Tracking - Skills Management - Workforce Analytics - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top ActiveOps ControliQ Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,660 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,710 reviews)