ActiveBuilding

4.5
(4)

ActiveBuilding makes everyday apartment life easy. For owners, managers and residents alike. And when a buildings happy, thats good for relationships, retention and your buildings reputation.

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Showing 4 ActiveBuilding reviews
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Ruthy W.
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Verified Current User
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content

"Active Building Review"

What do you like best?

It is a very easy tool to use, with many options you can implement, or not. It is an all-in-one tool for both residents and staff. It is a very easy tool for building/resident/portal management. It has everything needed. I like that you can chat with your neighbors without awkwardly having to knock on their door and explaining who you are. I love that you can message residents and staff, pay rent, look at the community wall, and edit your info all in one place.

What do you dislike?

I don't like that the other people in the community can see that you live there if you are more of a private person, I've had many residents tell me they don't like that the other residents at the apartment can see them on there. The interface is a little awkward to use in the beginning, and there are so many options it's almost overwhelming. I don't love that there is such a high fee for credit/debit cards. Not so user friendly in that aspect.

Recommendations to others considering the product:

You have a ton of areas you can use ActiveBuilding, and you don't have to use them all.

What problems are you solving with the product? What benefits have you realized?

Reaching out to other residents and staff. I like that you can chat with your neighbors without awkwardly having to knock on their door and explaining who you are. The world is coming into a technology phase and this helps immensely. I like that you can chat with your neighbors without awkwardly having to knock on their door and explaining who you are.

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UR
User in Retail
Validated Reviewer
Verified Current User
Review Source
content

"Great Software for Property Management"

What do you like best?

I love how it lets you interact with residents. It isn’t just for paying rent or putting in work orders but it also helps with communication between the office staff and residents

What do you dislike?

There’s nothing that I’ve used that I dislike, however, there are features that I haven’t used yet.

Recommendations to others considering the product:

It’s amazing! Give it a shot. It’s worth it.

What problems are you solving with the product? What benefits have you realized?

One of the main features of the program is that residents are able to put in their own work orders and explain in their words along with attaching pictures so that the issue is clear to the maintenance team.

What Multifamily solution do you use?

Thanks for letting us know!
U
User
Validated Reviewer
Review Source
content

"Active building app is great! "

What do you like best?

I like that they have an app feature so people don't have to always log onto their laptop in order to connect with others. It is basically like another version of Facebook but for apartment communities. It's a great way to connect residents!

What do you dislike?

Nothing really stood out that's bad. But the app could use some improvements. The loading time still takes a while and it doesn't stay logged in the entire time, thus, we still have to constantly check the app for messages. It doesn't pop right on your phone screen like other social media apps.

What problems are you solving with the product? What benefits have you realized?

To connect with residents and still preserve privacy!

Mike J.
Validated Reviewer
Review Source
content

"Good solution for co working spaces"

What do you like best?

It was really easy to bring new employees onto the system.

What do you dislike?

The interface was a bit clunky, but not unmanageable.

Recommendations to others considering the product:

It is an all-in-one solution, which was nice.

What problems are you solving with the product? What benefits have you realized?

It was a really easy solution for building management. Had everything needed for employees, messaging, groups etc.

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