That I can customize user journeys for different segments and communicate with them across channels. Review collected by and hosted on G2.com.
The UX of the platform can be nicer and designed better. Review collected by and hosted on G2.com.
We primarily use Actito as a router, for sending our newsletters and managing our different subscribers to our newsletters for adding/removing newsletters. Review collected by and hosted on G2.com.
I find that to manage the NL, the tool is not optimal. The paths can be simplified. Review collected by and hosted on G2.com.
I primarily appreciate their responsiveness when there are issues with ISPs as well as the constant evolution of their tool. Review collected by and hosted on G2.com.
The export of statistics by domain group and by type of media can be improved Review collected by and hosted on G2.com.
Hello Frédéric,
Delivery is a subject that I love so much because it mixes know-how, human contact, and technical expertise. I will quickly pass your message to the delivery team.
Regarding group reports, feel free to share any shortcomings, as we regularly update them.
Wishing you a very beautiful day and thank you again for this sharing.
Jonathan
I enjoyed the value produced, through customer loyalty. Review collected by and hosted on G2.com.
HTML knowledge is helpful and site isn't as intuitive as it could be. Review collected by and hosted on G2.com.
It is very easy to use even without prior experience, and you also have all the metrics for each shipment and test. Review collected by and hosted on G2.com.
Depending on the customization you want to do, at the level of loops, etc., there are some things that cannot be done. But in general, there is always an alternative way to achieve that customization. Review collected by and hosted on G2.com.
It is always good to read that taking advantage of actito is easy even though it offers many possibilities. The analyses are for us the best way to take insightful actions.
Loops are definitely not the simplest functionality and are strongly linked to the higher data structure.
I used Google Translate because my Spanish is not the best.
I find that the support team of Actito is its strong point. Review collected by and hosted on G2.com.
I find the Actito forms too limited. Review collected by and hosted on G2.com.
A review from you to end my day is to be sure to finish it beautifully.
Thank you for always highlighting the quality of our people because it's so true.
For your point about the form, see the need, but today you can exploit the full potential of Qualifio, which allows you to do really cool stuff. Personally.
I really like Tally, which connects easily with Actito, and I keep those from Actito for data enrichment because I find it super powerful and easy to use.
Happy to catch up, and you know where to find me.
- easy To Learn and easy To Master.
- availibility.
- API.
- partner applications with native API connections (wisepops).
- customization scenarios. Review collected by and hosted on G2.com.
- Formatting of forms is not perfect.
- Nothing else Review collected by and hosted on G2.com.
Hello Richard,
Thank you for sharing these bullet points. I must say I'm a big fan of our native integration with Wisepops ^^
For the forms, I can also rely on what you write. You have several options you might be considering.
- The team can provide you with a tailor-made design to support your needs.
- Our integration with Qualifio is comparable to what you experience from WisePops.
- You can easily leverage tools like Tally which you can connect to Actito through our API or tools such as Zapier.
I hope this helps and feel free to reach out,
Kr,
J
Easy use, good customer support, and good import/export possibilities Review collected by and hosted on G2.com.
That it is quite expensive to change templates, as is the annual subscription. No bulk downloads of results of campaigns are possible, only each campaign separately, which makes good (trend) analyses very cumbersome. Also we consider the bot filter too strict. Also a pity that the newsletters cannot be forwarded without loosing the design structure. Review collected by and hosted on G2.com.
Hello,
An insightful review to read, I like : ease of use, good import and export capabilities as we want to be as open as possible. And our support team is for sure one of our added value.
I will try to address your different dislikes, but feel free to reach out Jonathan.wuurman@actito.com
- You probably refer to our template subscription. This allows you to integrate your brand but also to have a 100% tailor-made email builder based on your requirements. I guess that you have many types of email that you leverage: marketing, transactional, servicing, ...)The subscription should allow you to have tailor-made approaches regarding all of them.
- For the analysis of campaigns, I would highly recommend using group campaigns. I put you a link to our documentation https://cdn3.actito.com/fe/actito-documentation/docs/Creating_and_managing_campaign_groups/ I would love to know what you are missing ?
- Bot filter can be a debate. I would recommend taking a look at the status of those: quarantine, long quarantine, catch-up address, ... We can sometimes find creative ways to reactivate those. A good topic to talk about your account.
- Sharing is definitely something I would like to push as well towards our product. The more we are, the bigger the chance of seeing this coming into Actito.
Thank you again for this insightful review.
Whatever the question or challenge, everyone is looking in the same direction: finding a solution and satisfying the customer. Review collected by and hosted on G2.com.
We haven't come across any sticking points yet. Even for the customer surveys, they have found solutions for us so that we can produce double-entry tables as we have always done. Review collected by and hosted on G2.com.
Hello Muriel,
I'm personally so glad to be able to read a review from you. Knowing you for quite some time, I was always hoping that one day you would be part of our clients, and this is now a reality 🤩
As one of the people I respect and admire for her marketing mind and customer focus, reading the title of your review made me really proud.
Finding a solution is definitely part of our value proposition. It's a mindset and a way for us to be the closest to our client and their challenges.
Thank you for helping us grow and challenging us to keep innovating and finding better ways to deliver more value to you and your clients.
Send large volumes quickly and often. A very responsive team (support or expert). Quick target counts. Ease of crossing segments. Review collected by and hosted on G2.com.
The total number of clicks on an email is not visible without export, the opens are not reported (only the openers). Review collected by and hosted on G2.com.
Hello and thank you for your feedback.
From reading this, deliverability and performance of the email channel are key elements for you. Glad to read that our technology meets your expectations on large volumes, which is clearly a challenge that continues to grow with the changing rules of different ISPs.
However, I did not quite understand "the openings do not come up (only the openers)."